the secret diary of a u.l.o aged 15 ¾

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The Secret Diary of a U.L.O Aged 15 ¾ Disability Direct Amarjit Raju Martin Austin

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The Secret Diary of a U.L.O Aged 15 ¾. Disability Direct Amarjit Raju Martin Austin. But First…. Disability Direct Reg Charity 1079831 Company No 3891119 Part of The DD Group To Facilitate Independent Living Opportunities. Started in 1993 in a living room – brainchild of Richard Shaw - PowerPoint PPT Presentation

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Page 1: The Secret Diary of a U.L.O Aged 15 ¾

The Secret Diary of a U.L.OAged 15 ¾

Disability DirectAmarjit Raju

Martin Austin

Page 2: The Secret Diary of a U.L.O Aged 15 ¾

But First…

Disability DirectReg Charity 1079831Company No 3891119 Part of The DD Group To Facilitate Independent Living

Opportunities

www.disabilitydirect.com

Page 3: The Secret Diary of a U.L.O Aged 15 ¾

Started in 1993 in a living room – brainchild of Richard Shaw

 DD to be a traditional support service for

disabled people with 2 key additional aims :

a)To ensure we supported all disabled people including BME Communities

b)To avoid any campaigning

www.disabilitydirect.com

Page 4: The Secret Diary of a U.L.O Aged 15 ¾

DD initially funded by BT, Opps For Vols, Comic Relief, Scope 1st 4 years no funding from local

authority – Why?

www.disabilitydirect.com

Page 5: The Secret Diary of a U.L.O Aged 15 ¾

1.Politics?2.No real track record3.We were not ready for LA funding!!!

www.disabilitydirect.com

Page 6: The Secret Diary of a U.L.O Aged 15 ¾

Why Were We Not Ready?

1.Needed the right members on the board

2.Needed the right staff team - ;)3.Needed the right vision & principles

www.disabilitydirect.com

Page 7: The Secret Diary of a U.L.O Aged 15 ¾

Vision

• To create an adaptable & sustainable service

• To work with anyone & everyone (whenever possible)

• To behave like a commercial business

www.disabilitydirect.com

Page 8: The Secret Diary of a U.L.O Aged 15 ¾

Principles

• Avoid ‘pointless’ / ‘aimless’ meetings• Leave the CEO to get on with it!• Not to complicate decision-making with

red tape• Not to get tangled up in national

decisions• Never bite the hand that feeds you!

www.disabilitydirect.com

Page 9: The Secret Diary of a U.L.O Aged 15 ¾

• Amo - Became CEO in 1998• Same Year DD gets DCC funding!!!• Insisted on DCC representation on

board

www.disabilitydirect.com

Page 10: The Secret Diary of a U.L.O Aged 15 ¾

Relationships

• With members– in 1998 asked them what they want from

DD?

• With DCC• With local Vol Sector• With Other CILs and Groups

www.disabilitydirect.com

Page 11: The Secret Diary of a U.L.O Aged 15 ¾

Members said…

• We want speedy services• We want staff who listen to us rather

than bombard us with too much unnecessary info

• Majority (70%) wanted DD to act on gaps in services

www.disabilitydirect.com

Page 12: The Secret Diary of a U.L.O Aged 15 ¾

Mutual Benefit

• Strategic• Operational• Sharing expertise and best practice• Partnership working

www.disabilitydirect.com

Page 13: The Secret Diary of a U.L.O Aged 15 ¾

Fast Forward

• Over next 6 years DD grew from 4 staff to 15

• In 2004 DD won the contract for a DPSS

• Changed the group overnight

www.disabilitydirect.com

Page 14: The Secret Diary of a U.L.O Aged 15 ¾

Time to Change

• Big Fish Swimming In Our Little Pond• Disability Direct to The DD Group

www.disabilitydirect.com

Page 15: The Secret Diary of a U.L.O Aged 15 ¾

www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

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www.disabilitydirect.com

Page 24: The Secret Diary of a U.L.O Aged 15 ¾

Formula

www.disabilitydirect.com

Page 25: The Secret Diary of a U.L.O Aged 15 ¾

www.disabilitydirect.com

www.disabilitydirect.com