the self selecting organisation - total squadification at trade me
DESCRIPTION
Inspired by Spotify's squads and Atlassian's Fedex day we let 90 people choose what they wanted to work on and who they wanted to work with. Through telling the story of Trade Me, New Zealand's biggest ecommerce platform, we will demonstrate how good leadership can inspire and empower people using a scalable self-selection process along with a vision for an exciting picture of the future. Flying in the face of conventional wisdom and traditional management practices a middle manager and an Agile coach didn't ask for permission, and removed significant obstacles and constraints to successfully form 18 self-chosen, fully skilled squads. In this session we will show how we facilitated self-organisation on a scale we don't believe has been done before, what we had to go through to convince people that this was a good idea, how we learned how to visualise the process and dealt with brilliant people as well as a few difficult ones! We will describe how we had the exciting opportunity to observe and partake in a social experiment where people made decisions on the fly and stayed true to our values of being trusted, straight up and to grow great people. All Agile teams self-organise but we took the principles to a whole other level and created the self-organising organisation.TRANSCRIPT
Sandy Mamoli
[email protected] @smamol
[email protected] @molio
David Mole
The Self-Organising Organisation
Total Squadification at Trade Me
85% of New Zealanders are members
700,000 Unique Visitors Each Day
Jobs
Property
MotorsTravel
Findsomeone
Lifedirect
Each month we:• Send 80 million emails• Serve 1.5 billion pages• Sell 3000 chickens
Every second we have:
• 10,000 images served
• 20,000+ DB transactions
• 450 auctions viewed
Growth
We asked and found ...
Projects take a really long time
We don’t know where our projects are at
We can’t trust the estimates
Small Stable Teams
Squads
Find the bright spot
Mo
bile
sq
ua
ds
Speed up!
Ship-it Day
Get stuff done in a playful way
Everybody worked in a team
Teams were cross-functional
Teams were small
The one and only team!
A pivotal moment …
Total Squadification
PEOPLE KNOW BEST…
…Self Selection
Fear!
Trial selection
What we learned from Trial
Visualisation
Skills and people
Rinse and repeat faster
Display management buy-in
The principle works
Going all in
Going all in …
A leap of faith for people
A fully formed squad is …
Capable of delivering end-to-end
3-7 people
Co-located
The last round
10/11 Full Squads!
Observations
Rounds
Survey
Most people liked the process
Most people work in the squad they expected
Most people like where they ended up
It’s all about relationships
Management
We can trust people
What people want to work with - hiring
Attractive areas of the business
The beginning not the end
Lean coffee
What we Learned
What we’d do differently
Need more input
Key people on holiday
What next?
PEOPLE KNOW BEST…
…Self Selection
6 months later
The future
Would it work for you?
Sandy Mamoli
[email protected] @smamol
[email protected] @molio
David Mole
Thank You :-)
www.nomad8.com/team-self-selection-kit