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The Successful Coach Magazine | Issue #1 | October 2013

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Created by successful coaches for successful coaches - experience the world of coaching education excellence. Published by The Coaching Institute, featuring Sharon Pearson.

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Page 1: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

Page 2: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

2

Letter from the Editor …………………………………………………………………………………… 3

FEATURED | Successful Coaching is all in Your Head …………………………………………………… 4

ARTICLE | Resilience and Reframing……………………………………………………………………… 6

ARTICLE | Meta Dynamics for Change…………………………………………………………………… 8

SPOTLIGHT | The 90 Day Challenge …………………………………………………………………… 10

CELEBRATING SUCCESS | “I Finally Know Who I Want to be When I Grow Up!” ………………… 11

SHARE YOUR STORY | “What Looks Like the End is Actually the Beginning…”……………………… 15

COACHING TOOL | Four Quadrants to Personal Leadership………………………………………… 16

MASTERMIND MATTERS | Maximising Travel Time …………………………………………………… 19

MASTERMIND Business Success Summit ………… …………………………………………………… 20

CELEBRATING SUCCESS | “I Now Do What I Love Every Day”……………………………………… 22

Coach & Connect ………………………………………………………………………………………… 23

Webinar Highlights …………………………..…………………………………………………………… 24

Events Highlights ………………………………………………………………………………………… 26

Feel free to share this publication with your friends, family, colleague…

anyone who might find its content useful

CONTENT

Page 3: The Successful Coach Magazine Oct '13

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3

Welcome to the world of

coaching excellence.

And we’re so glad you’re here!

From its founding in 2004, it has been

our mission here at The Coaching

Institute to develop the most

outstanding coaches in the industry and

to facilitate your success on the

incredible life-changing journey of

becoming a coach.

With our 10 Year Anniversary just

around the corner (I know! Can you

believe it!) we are redefining

Coaching Excellence with the

evolution of coaching education,

advanced development in learning

methodology, cutting-edge technology,

and a total makeover! Intact with all the

quirk, the fun, the laughter, the joy, the

irreverence, the experience, and the

commitment to WOW you in all we do.

And with that endeavour, may we

present you the very first publication of

The Successful Coach Magazine, created by successful coaches for

successful coaches and for those taking

that daring step, whether big or small,

towards living their dream.

Here’s to you!

Elysium Nguyen

LETTER from the editor

Page 4: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

4

Coaching is all in your head…

AUTHOR SHARON PEARSON

I see too many people who start out to train to

become a coach, and achieve only mediocre results

in this profession. There is plenty of evidence in

terms of average incomes, how many people

actually work full time in this profession and how

many people struggle to make it their primary

income source to tell me there is something more

to becoming a coach than doing a training program.

The Basics: We need to have coaching skills. We need to

know how to build rapport with the client, listen

effectively, ask questions that seek to expand

choices and drive new decisions for better results.

We need to be able to attract clients with our

marketing and our networking efforts and have

coaching packages for them to join.

IF THAT WAS ALL IT TOOK, EVERYONE

WOULD BE A SUCCESS, YES?

But they’re not…

The Crucial Element: There is one crucial element that as coaches we

cannot avoid. We are the crucial element. What

we believe is possible, what we tell ourselves can

and cannot be done, who we listen to, who we are

influenced by, how we approach our goals and how

we focus on success is contributing much more to

our potential as a coach than any marketing

campaign.

I truly believe the people who succeed in

coaching are willing to take the ultimate

journey of honest self-reflection.

They’re willing to consider their own influence in

their results, rather than lay responsibility with the

training, the client or the economy.

Self-reflection: When examining our own selves, as coaches we

need to consider:

1. OUR BELIEFS ABOUT SUCCESS AND

SUCCESSFUL PEOPLE

Successful coaches have a healthy curiosity

about success and what it takes

2. OUR DESIRE TO BE ‘LIKED’ VERSUS OUR

WILLINGNESS TO SAY WHAT NEEDS TO

BE SAID

Successful coaches say what needs to be said;

they understand the client is not paying for a

‘friend’, but someone who will help them

overcome a limit or achieve a goal

Successful FEATURE ARTICLE

Page 5: The Successful Coach Magazine Oct '13

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3. OUR OWN RESILIENCE IN THE FACE OF

CHALLENGES

Successful coaches understand that setbacks

are an inevitable part of life and accept they

will have to face them to succeed

4. OUR WILLINGNESS TO SHARE INSIGHTS

THAT MAY CHALLENGE THE STATUS

QUO

Successful coaches are always searching for

alternatives, for contrasts and for new ways of

looking at old problems

5. OUR ABILITY TO HANDLE UNCERTAINTY

AND THE UNKNOWN WHEN EXPLORING

IDEAS WITH OUR CLIENT

Successful coaches see the unknown as where

the growth is and welcome opportunities to

explore the unfamiliar

6. OUR ATTITUDE ABOUT MAKING

MISTAKES

Successful coaches understand that if they try

to avoid making mistakes they’re focusing on

themselves and not their client; they focus

instead on serving the client to achieve the

desired outcome, and if mistakes happen,

that’s part of life and not something to hide

from a client

7. OUR DESIRE TO MAINTAIN ORDER IN A

SOMETIMES CHAOTIC WORLD

Successful coaches appreciate that we live in a

chaotic world and ‘being in control’ is an

illusion and a waste of energy trying to uphold

8. OUR ABILITY TO CONSIDER THREE OR

FOUR DIFFERENT AND POTENTIALLY

CONFLICTING IDEAS IN ONE

CONVERSATION

Successful coaches enjoy the challenge and the

growth that comes from consider paradoxical

ideas and ambiguities

9. OUR SELF-CONSCIOUSNESS

Successful coaches are happy in who they are

and are not ‘hiding themselves for fear of being

discovered’ and thus are free to help the client

get over themselves as well and lighten up

10. OUR OWN FEARS AND LIMITING BELIEFS

Successful coaches know their own limits and

own them

11. OUR OWN DESIRE TO NOT BE JUDGED

Successful coaches are comfortable in

themselves and are not bothered by judgment

from others; they don’t ‘play small’ to appease

small minds

12. OUR WILLINGNESS TO TAKE

RESPONSIBILITY

Successful coaches take responsibility for their

goals, their actions, their beliefs, their

attitudes, their results and their non-results

There is more to be considered when it comes to

our own capacity to succeed as a coach, but this

list of twelve ideas to ask ourselves is a good place

to start. None of these attributes are really about

our skill level. They are more about who we’re

‘being’ and what we are willing to take

responsibility for in terms of our own personal

growth journey.

Successful coaches don’t ‘do’ coaching. They are

coaches – as in – it’s who they are, not something

they do.

There is a consistency in their attitude, beliefs,

choices and behaviours both when they’re with

clients and when they’re in their everyday lives.

They don’t act judgment free with a client and then

judge someone when they’re out with friends.

They don’t coach on success and then self-

sabotage.

There is a congruency they have strived for.

That is the real journey to successful coaching. And

it’s a call worth answering.

Page 6: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

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and Reframing

AUTHOR GEORGE MODRICH

Everyday each of us experiences a range of

setbacks and upsets. Yet no matter how great the

adversity some people are able to recover far

more quickly than others.

We say that “they” have great resilience. Some

people can be miserable for the whole day because

of some small upset with their spouse over

breakfast. Others may have a flat tyre on the

freeway on the way to work, have to call out the

RACV, arrive 2 hours late for work and the whole

upset hardly seems to affect them.

Resilient people shake off setbacks, muster the

tenacity to keep going, are fast to recover and

respond with energy and determination.

Resilience on the little things is

a good indicator of resilience

on the bigger things.

Neuroscientists tell us that resilience is marked by

greater left versus right activation in the prefrontal

cortex, while a lack of resilience comes from

greater right prefrontal cortex activation. Indeed

the amount of left prefrontal cortex activation for a

resilient person can be as much as 30 times that in

someone who is not resilient. Scientists have also

discovered that our brains are ‘plastic’ and

malleable and that with practice we can develop

traits that we don’t currently possess. (See “The

Emotional Brain” Richard J Davidson with Sharon

Begley)

At TCI we know that there is no such thing as

reality; only the meaning that we choose to attach

to it. And each of us attaches different meanings

to the same situation.

What for one individual will make him screaming

angry, another will regard as a mild upset. The

most resilient people choose to find a positive

meaning or better still give the negative situation a

positive meaning by reframing.

Let’s return to the person who gets a flat tyre on

the freeway and wisely decided not to change it

herself but rather to call the RACV who advise

that the call out time will be 60-90 minutes.

She calls work to explain the situation and then

tells herself - “there’s nothing I can do about it. It’s

fortunate that I have my iPod with the NLP tapes

on it and I still need to listen to discs 15-19. I can

use this as an opportunity to catch up on my NLP

tape reviews.” When the RACV arrive she’s almost

upset that she’s only half way through disc 17. The

tyre is fixed in due course and she’s off to work.

She’s grateful to the RACV guy that she didn’t need

to get down and dirty changing the tyre.

Resilience STUDENT ARTICLE

Page 7: The Successful Coach Magazine Oct '13

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When she gets to work and others are

sympathizing with her she says “Thank god it didn’t

happen on Friday when I’m running the workshop

– that would have been a real test.” (Notice she

said it would be a “real test” and not a

catastrophe.)

She’s already done a number of reframes:

Thank God it didn’t happen on Friday when

I’m running a workshop;

The RACV guy changing my tyre meant that I

didn’t get soiled and dirty;

The RACV attending meant that I didn’t have

to take any risks on the freeway;

The 80 minute wait meant that she had time to

catch up on listening to my NLP tapes;

This reframing is a great example of a resilient

individual. Constant reframing to attach a more

positive meaning to some of the upsets in our lives

is a resourceful way to empower ourselves.

If life has no meaning except the

meaning that we attach to it then

why not see everything in the best

possible light.

Choose to reframe whenever possible and give a

positive meaning to our lives.

(I’d like to thank Sharon Pearson for Disc 17 in the

TCI - NLP series which was the inspiration for this

article).

Page 8: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

8

Dynamics for change

AUTHOR JENETTE LEE

COPING WITH CHANGE ISN'T AS HARD AS

IT’S MADE OUT TO BE.

YOU CAN'T CHANGE HOW YOUR

BRAIN WORKS, BUT YOU CAN USE ITS

QUIRKS TO YOUR ADVANTAGE.

In short, your brain likes information it knows and

understands and doesn't like what it doesn't know.

If your brain experiences enough change in a

variety of ways, it'll allow you to operate with the

understanding that change is something you can

survive and even benefit from. You won't fear it so

much because past experiences provide evidence

that change is non-threatening. Of course, getting

to this point is easier said than done.

Take for example when you walk down the street

and reach a construction detour that requires you

to change your path. Just by scanning the

surrounding area, you should be able to find a

detour that will get you where you want to go.

Inherently, this situation shouldn’t cause you any

stress but our brains react to this with its own

special quirks. Your brain doesn’t worry about the

usual path because it takes you to where you want

to go. Having that road now blocked, information

that your brain trusts suddenly has broken down.

You wonder where the other path leads, the

duration it’ll take, and your safety is in question.

What we don't know tends to scare us, and change

creates a lot of things we don't know. As a result,

we tend to act pretty irrationally to try and

prevent change, often without realizing it, and

make our lives unnecessarily difficult.

What comes with change is also our ability to

manage it constructively and creatively. Our

automated habits in solving today's problems often

prove inadequate. And, our one-way approaches

leave us feeling ill prepared for the challenges of

tomorrow.

To be successful in the face of change, we must

fundamentally transform the ways we think and

behave. The challenges of change demand that we

develop our capacities to learn. It is to learn how

to learn, individually and collectively. Meta

Dynamics is committed to helping you build these

capabilities – it is the thinking behind getting the

results you want.

The different Meta Dynamics code provides a

simple way for you to understand the

interrelationship between the different levels of

thinking, how you view challenges, define success,

the capacities needed and the impact of your

thinking on your ability to achieve the results you

desire.

Meta CELEBRATING SUCCESS

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The thinking codes can be used to assist you as a

leader and for your team in initiating powerful

conversations to build the ability to operate

together at the right levels at the right times.

The global versus details Meta Dynamics code

relates to top-down and bottom-up processing.

Global thinkers tend to think in general and

abstract terms whereas detail thinkers tend to

think more specifics. Are you a big picture person

or do you prefer handling the details? Is your focus

the forest, or the trees? You might be a big picture

person but to what extent? You might like handling

details but how small? There are varying degrees of

abstraction and specificity.

Top-down processing is starting with a concept

and working down to the details whereas a

bottom-up processing is starting with the details

and work up to form a generalisation. If someone

gives you a tool do you chunk down and ask,

"What specifically could I use this tool for?" or do

you chunk up and ask, "What is the pattern,

concept and understanding that allowed this tool

to be created? How could this new understanding

allow me to create a totally different tool to be

used in a totally different context?” It is

fundamentally important for you to know at what

level your thinking is at when change occurs.

Another Meta Dynamics code that plays a role in

how we think, react to change, and on our focus in

the environment is frame of reference – whether

we are intrinsically or extrinsically driven. It

involves how we determine our needs and desires

and how we evaluate our successes. Where do we

get our authority, rights, privileges, permissions for

our actions and decisions? How much, and what

kind of feedback do we need to know how well we

have performed?

An internal frame involves doing what you want to

do and using your own thoughts, feeling and frames

as your own authority. You take action without

needing permission or approval from others. You

don’t wonder if your parents or employer would

think it was a good idea for instance. You are the

creative trailblazers who go into new territory, and

can be ahead of your time.

An external frame of reference involves doing what

you have to do or “should do”. It uses feedback

from others and external sources to guide and

motivate action, to evaluate decisions. You may

need a lot of statistics and testimonials to know

what others are doing right or wrong.

A useful combination is to be mostly internal

referencing and therefore self-regulating,

motivating and confident particularly about your

identity and capabilities, while being able to gain

feedback from the outside as required. For

instance when learning a new skill it is useful to be

open enough to be influenced by someone who

knows more about it than you.

After enough and regular practice, managing change

won't feel like such a fearful burden. Changing your

automated habits (your thinking) is rarely easy, but

it isn't supposed to be. With practice you'll get

better and it won't feel like you're hit with a stress

bomb every time your life takes a different turn.

The only way the fear and stress will disappear is if

you calm down an embrace the unknown and Meta

Dynamic codes is just the beginning in your ability

to create the results you want when there is an

element of change.

Page 10: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

10

One week ago we started a 90 day challenge for all our current students that

are ready to attract their first paying clients. The purpose of the challenge is

to create awareness around what goes into creating the success we see so

often in our school. There are some coaches I know that are absolutely in

love with coaching, amazingly passionate, always growing and really loving

their journey. The only problem is… no one knows they exist!

Coaching is one thing, turning it into a business where you can help yourself,

your family and really make a difference is something else. This is why we have

created the challenge, to get students connected with all the resources that

will support their success.

One of my favourite parts of this so far is the willingness students are showing

to help each other out, so many are partnering up, holding hands and really

walking through their challenges together! I love it! If you would like to join

us, email the WOW team at [email protected] and send us a

copy of your goals for the next 90 days. We will give you the next steps from

there.

Here’s to your success! Matt (the really really smiley one)

Page 11: The Successful Coach Magazine Oct '13

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11

what I want to do when I grow up!

AUTHOR JULIE ALEXANDERS

Hi all, I just can't express how amazing this journey

is ... But I'll try :) This is how it has been for me…

The beginning … It starts with putting an intention out there –

FOR ME I KNOW MY PURPOSE IS TO

SQUEEZE AS MUCH JUICE AND

JOY FROM LIFE,

TO INSPIRE MYSELF AND OTHERS TO

AWESOMENESS,

AND TO LIVE TRUE TO MY VALUES.

How I do that is to challenge the “deferred life”

myth we’ve been sold; to “unplug from the

matrix”; as Sharon would say “never be beige”; be

passionate, playful and courageous. I love seeing

people be the best version of them – too busy

doing and having, many people have forgotten who

they want to be.

So I set out to discover how I could live my

purpose. As it does in those situations, the

Universe puts a door where only walls existed

before. Things fall into place to deliver on that

intention - I was made redundant and transitioned

out of a big job in corporate land and had a few

other adventures along the way, each reinforcing

my commitment to find a way to do what I truly

loved, on my terms.

I left formal education at 16, so was considering

whether to finally do a degree. Then the penny

drops! One of the ways I can not only live my

purpose, satisfy my top two needs

(love/connection and contribution) and drive an

income is through coaching.

AND THEN IT HIT ME... HOLY CRAP, I FINALLY

KNOW WHAT I WANT TO DO WHEN I

GROW UP!

Decision made … I started researching and considered the Robbins

Madanes Training, but as much as I love Tony

Robbins, there is still some negativity around being

directly associated with the huge American with

massive teeth. I decided an ICF accredited course

would fit the bill, so I could go anywhere in the

world and be recognised.

I WASN’T GOING TO DO THIS BY HALVES, SO

I RESEARCHED UNTIL I FOUND THE BEST

COURSE WITH THE BEST SCHOOL; TCI WAS

IT.

The next day I signed up for the Diploma (mid-

May) and dived that very evening onto my first

webinar. In fact, from that moment I didn’t have

much of a social life, every night immersed in

webinars, reading, watching TCI videos and soaking

up every snippet of information I could.

I finally know CELEBRATING SUCCESS

Page 12: The Successful Coach Magazine Oct '13

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Considering I had about 20 self-development books

on the go on my Kindle anyway, it wasn’t too much

of a shock to the system … I was doing what I

loved anyway, but this time with a distinct purpose

in mind.

The next step for me was talking the language of

certainty - as if it's already happened. I don’t

apologise for what I don’t have (such as a paper

qualification), I’m proud of what I do have – over

25 years in business which, whilst never the

primary aim, involved coaching my teams; being the

one all my friends turned to for advice and

solutions; and I also had over 10 years of focussed

personal development including through Tony

Robbins’ live events, audio programs and having my

own awesome life coach.

My mindset was:

I'm a coach formalising my coaching

experience with TCI/ gaining international

accreditation – I’m not ‘merely’ a student

I have a coaching business - it really doesn't

matter if you only have two pro bonos, it's a

business

I say "I'm doing", not "I'm trying" - for me, it’s

about diving in with both feet

My philosophy … Leading with my “what’s the worst that can

happen” attitude and egged on by Matt Lavars

(WOW!), I decided to get a pro bono client pretty

much straight away. You can't learn to drive

without getting in the car and you can’t play like

Tiger Woods by reading a golfing magazine, so I

reckoned the only way to learn, get a feel for the

coaching language and really experience what it

would be like to coach, was to go for it. I asked a

lady that I had talked to at Tony Robbins’ Date

with Destiny if she would be prepared to spare

some time “so I can get comfortable using the

language” and she graciously agreed. Well, we got

a breakthrough in our first session and I was well

and truly hooked. I think she liked it too, because

she became my first six-session pro bono.

One pro bono quickly turned into two, then three,

then four, then seven and every day I ticked off my

chart to show how far I’d progressed towards 100

coaching hours (unconscious competence here I

come!). To get my pro bonos I asked my friends

and got an overwhelming response – some

volunteering themselves and I also got

recommended to friends of friends. Those I was

too close to coach were put in the TCI coaching

pool and I ended up with so many I’ve been able to

“gift” some of my pool pro bonos to fellow

coaches who didn’t have any.

My car analogy is in regular use:

You have to get in the car to learn to drive

If you don’t step hard on the gas or you leave

your car in neutral, you’ll go nowhere fast –

take massive action and use all the tools at

your disposal

You need to keep topping up your tank of gas

– regular immersion in webinars, live coaching

demos, anything you can lay your hands on and

then immediately implement it otherwise your

‘fuel’ will evaporate

Page 13: The Successful Coach Magazine Oct '13

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And the most important thing – you’ll get nowhere

if you leave the handbrake on - that's not resolving

your limiting beliefs if I've stretched the car analogy

too far!

Next steps … I SAW A WORLD OF POSSIBILITIES

AROUND ME AND SAID YES TO EVERY

OPPORTUNITY - INCLUDING SOCIAL ONES.

Yes there were BNIs and

other networking nights, all

of which are invaluable, but

you never know who you'll

meet or what you might

learn elsewhere too. Talk to

that cab driver, the person

on the flight, the guy you’re

left with in the bar when

your friend goes off to flirt,

the friend of a friend who

vaguely thinks they recognise

you...

I’m passionate about what

coaching can do but I

communicate my WHY first. Coaching is just one

way of delivering my why. It makes for more

interesting conversations, that’s for sure! When

you talk passionately about your “why”, it’s

guaranteed to light you up and that sets you apart

from the crowd who talk about what they “do” -

and that's when the magic happens.

I’ll give you an example. One Sunday evening I

decided last minute to go for a drink with a friend

– she invited a friend who invited a friend. The girls

were all talking about this “brand new” thing they’d

heard about … NLP! Giggling to myself, I bit my

tongue and didn’t reveal I was a coach, but did

offer a few insights when they queried some

elements of human behaviour – they all thought it

was fascinating. One of the girls, Sally, thought she

had met me before, so we agreed to catch up the

next week for a coffee to work out how we knew

each other. Over coffee Sally told me about her

new business. I shared my why. And as a passing

comment at the end I said “I could coach all your

staff”.

My FOCS intake was the very next day (last

weekend of June in Sydney). So I walked in to

meet my fellow coaches and Mr Joe Pane for the

first time and in the break received the phone call

to confirm that Sally had spoken to her business

partner and they wanted me to run a series of 4

paid-for mindset webinars for their staff, one each

week.

On day 3 of FOCS, Sally called

back to say she wanted me to

speak at their 5,000 person

conference in a few months’

time. Since then, the series of 4

webinars for 10 turned into 5 for

25, some one-to-one coaching

and now into a second wave for

new starters and one-to-one

coaching for their “elite” tier.

One of my pro bonos had a

casual conversation with a

contact of hers who has now

asked me to do the same for his

business and another pro bono client wants me to

run the same sessions for her staff. There are

more on the way.

I have been to three separate BNI chapters, as a

guest each time, and walked away with a paying

one-to-one client (a package of 12 full priced

sessions, well above the recommended minimum of

$125/150 a session). Maths isn’t my strongest suit,

but I think that’s a 2,800% return on investment as

I only had to shell out for breakfast.

At one of the BNI chapters I made a connection

who has since asked me to do a regular slot on her

local radio show.

I also recently crewed at the Tony Robbins Date

with Destiny and walked away with a couple of

clients, just by sharing my why.

YES “

Page 14: The Successful Coach Magazine Oct '13

The Successful Coach Magazine | Issue #1 | October 2013

14

The lessons … I’VE REALISED THAT YOU CAN MAKE A

DIFFERENCE, EVEN ON DAY 1.

People don't know what you know and even if they

do they will benefit from hearing it again. Spaced

repetition is key ... or as Tony Robbins says

"Repetition is the mother of all skill".

It’s also easy to think that everyone knows what

you know and use it as an excuse not to take

action. It’s easy to say I can’t do A, B, C because I

don’t have X or Y or Z, but they are just excuses.

We have all the tools we need – what’s missing

isn’t competence, it’s courage.

I’m still waiting for my brand identity and to work

out my niche (although I do think it might have

found me!); I have my name on a business card and

a few business documents set up, but no website,

no logo … I’ve only just started my triads and I’m

going to HTRSW in October and NLP in

December.

However, I am immersing myself daily; I am

implementing everything I read and hear; I am

accepting every opportunity. Every day I walk my

talk, contribute, grow, ask myself quality questions

... and make sure that everything is aligned with my

values.

And I know my why. As a result, I have people

asking me to coach them rather than me selling

coaching to them. And I have clients paying me

and more lining up.

It’s been a hell of a first three

months!

Page 15: The Successful Coach Magazine Oct '13

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15

Last week I had a rare privilege.

I got to see what it could be like if my life was coming to a close…

It was all a bit dramatic – I wasn’t feeling good after a bout of pneumonia and my GP took one look at me,

slapped me on the surgery’s ECG machine and called an ambulance. They strapped me to a gurney, wheeled

me out into the car park and into the ambulance, hooked me up to oxygen and a machine that went ‘beep’. I

felt like a right pillock.

The emergency department was an education. Busy as hell, the guy two cubicles down was telling a mental

health worker very eloquently and very graphically about how he was tired of his psychoses and how he

would just like to kill everyone please. Shortly afterward he tried to ‘go out for a walk’. It took six security

guys with ropes and chains (I kid you not) to haul him back and restrain him. They’d worked up a fair sweat by

the time they were finished.

The man across the way was on the gurney because his hip had dislocated. His wife came in to see him. He

sounded like a real gentleman until the doctors left and the good natured charmer turned into quite

something else. If he had spoken to me the way he conversationally abused his wife it would have been his jaw

that was dislocated. Just like Big Ben he had a face for every direction.

Who needs a telly when you have live drama happening all around?

Anyway, I digress.

There I was, now hooked up to another machine that went ‘beep’ and with a cannula in my arm for easy

extraction of blood and the process of waiting began. I had plenty of time to think. What if it was a heart

attack, the thing they were testing me for? I had a family history of heart disease so I am in the risk zone.

What if I had come close to it being the last day I saw? I tell you, it fair pulls your life into focus and the things

that matter most become very, very clear.

All of a sudden I saw the folly of my hesitation over certain things, the short-sightedness of my tolerance of

other things and the stupidity of trading in dreams for security. When you’re at that threshold (or you think

you might be in the hallway that leads to the threshold), here’s what mattered most:

The people you love

The dreams and plans you want to realise

The hope that you’ve make some contribution to make the world a better place for your presence

(which is really a combination of the first two)

That was it. Nothing more mattered except love, connection and contribution. Outside

of the context of these three things money meant nothing – everyone looks the same in

a hospital gown.

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16

to Personal Leadership

AUTHOR SHARON PEARSON

90% of effective leadership is your ability to lead

yourself. There is no avoiding how our ability to

lead others comes from our abilities to see

ourselves as we are, without exaggeration or

bravado.

How can we guide someone else on how to

accomplish something if our own success rate with

seeing tasks through to completion is hit and miss?

How can we give feedback on someone’s

professionalism when we ourselves fail to behave in

a professional manner under pressure?

How do we expect a team that can multi task

without overwhelm when our own stress is

revealed too often?

Leadership is not a ‘sometime’ affair that is

accomplished according to our mood, busyness and

confidence on the day.

Leadership is an ‘always’ thing that has to be done

consistently, without exception.

There are four quadrants to personal leadership

that I have developed and use within The Coaching

Institute.

These quadrants provide a guide for ourselves as

we develop our management and leadership

abilities.

Management is how we guide others to do their

role successfully.

Leadership is how we inspire others to achieve

their full potential and even exceed what they

would have thought was possible to achieve for

themselves.

Four Quadrants COACHING TOOL

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17

STEP 1: Self Leadership

Models people who have succeeded in that

role

Proactive about personal and professional

development

Brings innovation ideas to the organisation

Welcomes collaboration and ideas from others

Communicates clearly when needs assistance;

seeks feedback to improve

Supports and champions the goals of others

Demonstrates sound judgement when making

decisions

Reliable, professional, team player

Seeks new challenges and welcomes

opportunities to improve, grow and contribute

Handles new challenges, change and adapts

easily

Understands impact on others of behaviour;

self awareness

Sticks to all commitments

STEP 2: Self Management

Knows own KPI’s and achieves them without

fuss; looks to improve on current KPI’s by

generating ideas

Communicates to leader progress towards

KPI’s without prompting

Stays on goals regardless of distractions

Prioritises daily, weekly and monthly

consistently

Manages current tasks when new tasks and

responsibilities are added

‘Manages up’ by offering progress reports,

updates, status reports, written stat’s on

personal progress, plans to improve, clear way

forward

Focus always on what needs to be done

Stays on track with yearly and 90 day goals and

sees the interactivity of the different strategies

and how they impact and have consequences

on others

Able to utilise existing structure and systems

effectively and improve them without

prompting

Demonstrates initiative often and finds a way

to get the job done without having to be told

what to do

Has a clear professional development plan they

stick to

Doesn’t need a crisis to fix something; handles

things when they’re important, not urgent

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18

STEP 3: Leadership of Others

Sets an example always of excellence

Shares the vision of the organisation/team –

has a brightness of future for everyone

Demonstrates emotional intelligence

Able to initiate creative chaos to improve the

organisation

Engenders trust

Unwritten Ground Rules match Written

Ground Rules

Strategic thinking demonstrated often

Effective decision making strategies used

Seeks to assist others to achieve their goals

and champions others

Constantly seeks to show others how to get

to the next level – gives credit away easily

Puts team goals ahead of personal agenda

Listens respectfully to ideas and acknowledges

them

Gives feedback that is easy to understand

where learning or a change is required

Checks in on others often where competence

is low

Sticks to all commitments

STEP 4: Management of Others

Regular, accurate and consistent reporting of

status of KPI’s, goals and tasks

Able to report accurately and factually,

progress, including where improvements are

needed, both to the team member and to the

manager

Able to assist team to achieve their KPI’s and

able to assist others to improve on their KPI’s

Able to train others to achieve desired results

Able to develop leadership in others

Listen, collaborate, understand before a

decision is made the leader

Uses appropriate leadership and management

style depending on the competence and

confidence of the team member

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19

Traffic Jam Reframe!

AUTHOR NATASHA POMFRET

The Mastermind group this week had a great

thread on making effective use of travel time I

thought you might be interested in.

I’M CURIOUS HOW MANY OF YOU USE

YOUR DRIVE TIME AS ADDITIONAL

STUDY BONUS TIME?

We’re given so much amazing content in CD’s and

DVD’s I think I literally have over 400 hours of

learning to absorb!

So thinking outside the box with my travel time,

not savvy with transferring them onto my Ipad yet,

I went to JBHiFi and paid $80 for a little portable

DVD player, car charger and all and take it

everywhere with me. No, I don't watch while

driving that's illegal and unsafe of course, but I

listen and relisten and then apply in my meetings!

It has totally done a 180 degree

reframe on long travel or

traffic jams!

I had another brainwave today, sometimes I can't

pull over when there's really fucking awesome

content that simply must be transcribed word for

word so I can digest it and turn it into something

applicable for my clients.

Slap me it's that bloody simple, I record the section

to my iPhone with voice memos to type up at

night!

Deirdre Waterson always has a TCI cd in her car

much to her 13 year old’s disgust, unconsciously

building a little coach at school, one CD at a time.

How great’s Kamahl Barhoush’s suggestion;

“ 3 times now I've been stuck in traffic.... so pulled

out my IPhone, hit record and punched out my

thoughts on sales, marketing or success... then sent

it over to my transcription and writer guy to flip it

into an info product for my peeps. Did the same

thing on top of a mountain in Buller last year (the

video is in my membership site)... these products

get even more great feedback than the ones I sit at

a desk and pour over for hours.”

SO HOW DO YOU SPEND YOUR

TRAVEL TIME? LISTENING TO MINDLESS

WAFFLE OR LISTENING TO THE TIMELESS

GOLD OUR TCI TEAM HAVE SHARED WITH

US?

The Ultimate MASTERMIND MATTERS

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21

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22

what I love every day!

AUTHOR MALCOLM NEALE

I DID MY INTAKE IN FEBRUARY 2012 IN

SYDNEY. IT WAS UNLIKE ANY OTHER

TRAINING I HAD EVER DONE BEFORE.

It was so amazing to walk into that room and meet

so many like-minded people. I felt like it was where

I belonged. The day after my intake weekend I

started developing an exit plan from my current

business with my fellow shareholders so I could

pursue my coaching career.

My background was as a CFO, Business Operations

Manager and in Human Resources. I had been

doing it for 20 years but it was no longer fulfilling

as I had a desire to want to help people. I’d done

charity work for a number of years and knowing

how fulfilling that was I wanted that same sort of

feeling of satisfaction of helping people every day,

which I knew Coaching would give me.

In May 2012 I began setting up Fuel 4 Business, a

business that specialises in Business Coaching,

Motivation/Training and Executive Coaching, with a

strong focus on working with the people behind

the Business to enhance their overall quality of life.

After attending TCI’s How to Run a Successful

Workshop I began running my own monthly

Motivational Business Breakfasts and achieved great

sales of my own products which I had developed

through my studies at TCI. In June 2013 I

committed to being the Major Naming rights

Sponsor of the “2013 Fuel 4 Business Greater Port

Macquarie Business Awards”.

I now do CELEBRATING SUCCESS

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23

Part of this commitment involved speaking at

various events including at the Gala Dinner/Awards

night in front of 480 of my peers.

I had always been quite a shy person and if

someone had told me 12 months ago that I was

going to speak in front of that many people there is

no way I would have believed them.

Joe Pane and TCI gave me the confidence to

believe in myself in all areas of my life. During my

speech my Fiancé told me that you could hear a Pin

drop in the room.

I’d managed to captivate an audience of 480 people

which was truly an amazing feeling. During my

journey with TCI I have grown so much as a

person and become so much happier and fulfilled in

my own life.

By becoming a better person I also attracted my

wonderful partner who I am marrying

this weekend :)

Through the wonderful world of NLP I have also

assisted so many of my clients to make wonderful

transformations in their life. I have become quite

good at assisting people who have been sexually

abused to gain back control of their lives. This is

such an incredible gift to give someone and one of

the most rewarding parts of my job. I also recently

had the pleasure of having dinner with Hetty

Johnston the Founder and CEO of the Bravehearts

Charity.

My Business is starting to take off. Most of my

clients sign 6 month contracts with me and the

results that they are getting both Business wise and

in their personal lives are truly rewarding in deed.

They are now starting to refer other clients to me

and I can feel the future is going to be so amazing.

THANK YOU SO MUCH TCI, YOU HAVE

CHANGED MY LIFE IN SO MANY WAYS.

I NOW DO WHAT I LOVE EVERY DAY.

My Mondays’ are like my old Fridays. In fact I can’t

wait to get out of bed every day and enjoy the

amazing new life you have helped me create!

Coach & Connect is a great opportunity for

you to gather new learnings, connect with

your peers and like-minded people on a

regular basis and continue to grow as you go

through your coaching journey.

Coach and Connect is about continuing your

growth as a coach through connecting with

those who have created successes before

you, entering the mindsets of how they

created success and also how you can create

it too.

You can even invite your clients, colleagues,

friends, family or anyone you know who will

get great value from learning these skills and

build a bigger network of like-minded people.

Check the Calendar for your next Coach &

Connect Event:

HTTP://WWW.THECOACHINGINSTITUTE.

COM.AU/COURSE-SCHEDULES

COST: $20

BOOKINGS & ENQUIRIES:

QLD [email protected]

WA [email protected]

VIC [email protected]

SA [email protected]

NSW [email protected]

Page 24: The Successful Coach Magazine Oct '13

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24

ICF: DESIGNING ACTIONS TO

ACHIEVE GREAT RESULTS WITH

ANGELINA CIRELLI-SALOMONE

Exclusively for

Credentialed Advanced Practitioner students

8PM – 9PM

THURSDAY 24TH OCT 2013

GET READY FOR HOW TO RUN

A SUCCESSFUL WORKSHOP

WITH JOE PANE

Exclusively for

Credentialed Master Practitioner students

6PM – 7PM

WEDNESDAY 23RD OCT 2013

HOW TO EARN $100K IN YOUR

FIRST 12 MONTHS WITH

SHARON PEARSON

Exclusively for

Credentialed Master Practitioner students

5PM – 6PM

TUESDAY 29TH OCT 2013

EXCLUSIVE BONUS WEBINAR!

TIME WITH SHARON

PEARSON

Special bonus for all students! This is a

very rare opportunity so get on board!

7.30PM – 8.30PM

TUESDAY 29TH OCT 2013

Page 25: The Successful Coach Magazine Oct '13

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25

INTRODUCTION TO THE

INTERNATIONAL COACH GUILD

WITH JANET LEUNG

Open to all students. Find out more about

becoming an internationally recognised coach!

4PM – 5PM

THURSDAY 7TH NOV 2013

MASTERMIND WEBINAR

NEED 2 KNOW WITH

MARY-ANNE HUNT

Exclusively for

MasterMind Members

7PM – 8PM

WEDNESDAY 13TH NOV 2013

HOW TO RUN YOUR FIRST

SEMINAR FOR PROFIT WITH

NATASA DENMAN

Exclusively for

Credentialed Master Practitioner students

8PM – 9PM

MONDAY 18TH NOV 2013

EXECUTIVE COACHING:

CALCULATING THE RETURN ON

INVESTMENT WITH PARTH

BOMMAKANTI

Exclusively for

Credentialed Master Practitioner students

6PM – 7PM

TUESDAY 26TH NOV 2013

Page 26: The Successful Coach Magazine Oct '13

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26

MASTERMIND

BUSINESS SUCCESS SUMMIT

Join Sharon Pearson and an exclusive line-up of

guest speakers who are amazing industry leaders

sharing their priceless experience and expertise

Exclusively for MasterMind Members

MONDAY 11TH NOV 2013 to

FRIDAY 15TH NOV 2013

FOUNDATIONS OF

COACHING SUCCESS

The very first and often life-changing step on your

coaching journey, the FOCS Intake Training is where

it all begins

SPEAK TO YOUR COURSE CONSULTANT TO

CONFIRM AVAILABILITY ON 1800 094 927

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27

META DYNAMICS LEVEL I

(NLP PRACTITIONER)

An astounding and quintessential training for any

coach. Discover the tools of success with

internationally-acclaimed trainers, Sharon Pearson

and Johnnie Cass

SPEAK TO YOUR COURSE CONSULTANT TO

CONFIRM AVAILABILITY ON 1800 094 927

PERSONAL POWER

WITH JOE PANE

Conquer today’s challenges and discover your

true potential at this breakthrough event!

A Free 2 ½ Day Event valued at $1997

FRIDAY 6TH DECEMBER 2013 to

SUNDAY 8TH DECEMBER 2013

WWW.PERSONALPOWEREVENT.COM.AU

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