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The University of North Carolina

at

Pembroke

Mary Livermore Library

Annual Report FY 2012

The Mary Livermore Library Staff 2011-2012

Photo by Jessica Karpel

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Table of Contents

Introduction The Mary Livermore Library in Fiscal Year 2012 ……………………….. 1 Library Staff …………………………………………………………….. 1 Staffing Overview Librarians Support Staff Vacancies Staff Committees ……….…………………………………………… 2-6 Art, Displays, and Exhibits ………………………………………. 2 Friends of the Library ………………………………………….. 2-5 National Library Week …………………………………………… 5 Planning …………………………………………………………… 5 Publications ……………………………………………………... 5-6 Social Concerns …………………………………………………... 6 Staff Development ………………………………………………... 6 Library Expenditures ………………………………………………….. 7 Library Collections ……………………………………………………7-9 Volume Count ……………………………………………………... 8 Microforms .…………………………………………………………8 Gifts ………………………………………………………………… 8 Special Collections ……………………………………………...... 9 Serials ……………………………………………………………… 9 Media …………………………………………………………… 9-10 Electronic Databases …………………………………………….10 Library Services …………………………………………………... 10-13 Interlibrary Loan …………………………………………………. 10 Circulation ……………………………. ………………………10-11 Instructional Services …………………………………………….11 Hours of Operation/Library Building ………………………..11-12 Reference ……………………………………………………. 12-13 Services for the Disabled ………………………………………. 13

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Electronic Services ………………………………………………. 14-15 General Information ……………………………………………...14 Website ……………………………………………………….. 14-15 Laptop Computers & iPads ……………………………………...15 Computer Lab ……………………………………………………. 15

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Introduction

The primary purpose of this report is to provide an overview of activity in the Mary

Livermore Library of The University of North Carolina at Pembroke during Fiscal Year 2012

(FY12), or July 1, 2011 - June 30, 2012. The analysis of the year at the Mary Livermore

Library will be organized according to the format contained in the National Center for

Education Statistics Academic Libraries Survey. The data referred to herein were reported to

the General Administration Office of the University of North Carolina in December 2012.

Library and other data were to be submitted to the United States Department of Education,

Institute of Education Sciences, and its National Center for Education Statistics. Ultimately

these data become part of the national databank of comparative information about libraries

and other academic resources in the United States. The major areas addressed are:

Library Staff

Library Expenditures

Library Collections

Library Services

Electronic Services

A copy of the 2010 Academic Libraries Survey is contained in Attachment A to this report. It

is the expectation of the writer of this annual report that information about the Library of The

University of North Carolina at Pembroke (UNCP) will prove useful to members of the

University community and residents of the areas the University serves. Communication with

library users will assist library staff in their continuous efforts to deliver and improve

services as the University grows locally and expands globally.

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THE MARY LIVERMORE LIBRARY IN FISCAL YEAR 2012

LIBRARY STAFF

Staffing Overview

No new positions were added to the library staff for FY12. However, there were several

changes, such as resignations, new hires, and a retirement, that had a profound effect on

the library. The total staffing level for FY12, as of June 30, 2012, was 28: 11 librarians

and 17 Support Staff. (see Attachment B)

As in years past, students and contract workers were a vital part of maintaining the

collections and providing quality service to library patrons. For FY12, the library

employed 4 work study students, 8 student contract workers, and 4 non-student contract

workers.

Librarians

Dr. Elinor Foster, Dean of Library Services, retired, effective June 29, 2012.

Support Staff

Virgil Oxendine resigned from his position as the University Library Technician for

Reference Services, effective February 29, 2012.

Jerry McRae was hired as the University Library Technician for Reference Services,

effective April 25, 2012.

Julious Hagans resigned from his position as the University Library Technician for

Public Services, effective June 19, 2012.

Samantha McQueen completed her temporary, grant-funded position as the University

Library Technician for Special Collections, effective June 30, 2012.

Vacancies

The Dean of Library Services position became vacant, effective June 30, 2012.

The University Library Technician for Public Services position became vacant, effective

June 20, 2012.

The temporary, grant-funded position of University Library Technician for Special

Collections was ended, effective June 30, 2012.

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STAFF COMMITTEES

Seven internal staff committees were operational in 2011-2012; all library staff members

served on at least one committee. The committee activities provided significant

contributions to library offerings that were beneficial to library users and library staff.

Below are listed the committees and their officers, as well as some mention of committee

projects for the year.

Art, Displays, and Exhibits: Carlene Cummings, Chair; Michael Alewine, Secretary

The other members of the committee for FY12 were Robert Arndt, Julious Hagans,

Susie Harris, Penny Locklear, Saprina Oxendine, and Rob Wolf.

This committee prepared seasonal, thematic, occasion-relevant exhibits, including those

for National Library week, as well as the Friends of the Library Annual Benefit, held on

April 13, 2012. Some of the displays created included Banned Books Week, Earth Day,

America’s Favorite Pastime: Baseball, Native American Heritage Month, and Black

History Month.

Friends of the Library: Karen Orr Fritts, Chair; David Young, Secretary

The other members of the committee for FY12 were Chris Bowyer, Anne Coleman,

Leah Hammonds, Gwendolyn Locklear, Sherry Locklear, June Mills, Saprina

Oxendine, Sondra Oxendine, Virgil Oxendine, and Susan Whitt.

This committee continued its usual busy agenda with working closely with and assisting

the Board of Directors of the Friends of the Library in the presentation of several

programs open to the public, as well as the staging of the eleventh annual benefit.

The series of FOL-sponsored programs on the Elmer Hunt Photograph Collections

continued. Photographs from the collections on a specific subject were highlighted with a

program on the subject; copies of the photos were printed and placed in notebooks and on

easels; the public was invited to attend the programs and assist with the identification of

persons in the photographs. The highlighted photographs were selected, printed, and

arranged by Carlene Cummings, Anne Coleman, and Rob Wolf. Rob also prepared a

PowerPoint presentation of the photographs that was presented during the program.

Carlene and Anne, assisted by Lillian Brewington and Dr. Linda Oxendine, made

arrangements for the programs; Karen Fritts assisted with the preparation of publicity

materials for the programs. Carlene and Anne, assisted by the University’s graphic

designer, Jarrod Hatfield, prepared and distributed customized invitations to the

programs.

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The programs in the 2011-2012 Elmer W. Hunt Photograph Identifications Series were as

follows:

November 1, 2011, panel of Lumbee veterans discussed and presented historical

background on Lumbee Veterans of Foreign Wars;

January 24, 2012, panel discussion and historical background on Strike at the

Wind!, a Robeson County musical outdoor drama which told the true story of

Henry Berry Lowrie, a 17-year old Lumbee Indian boy, and the Lowrie War,

which took place at the end of the Civil War;

March 20, 2012, panel discussion and historical background on the Lumbee

Regional Development Association, Inc. (LRDA) and Lumbee Homecoming.

The Friends of the Library continued to sponsor the Faculty Author Showcases, during

which UNCP faculty presented new publications. The following were Faculty Author

Showcase presenters in 2011-2012:

September 28, 2011, Dr. Charles Beem, author of The Foreign Relations of

Elizabeth I, and Dr. Rose Stremlau, author of Sustaining the Cherokee Family

Kinship and the Allotment of an Indigenous Nation;

Special FOL events were planned around Native American Heritage Month in November

2011 and Black History Month in February 2012. On November 15, Dr. David LaVere,

a history professor at UNC Wilmington, who teaches and researches on Southeastern

Indians, especially those of the Carolinas, spoke on “What Happened to the Lost

Colony?”

As part of the annual celebration of National African American Read-In, several

programs were presented during Black History Month in February. These included, on

February 6, a program featuring Dr. Carole Boston Weatherford who has authored

more than two dozen children's books, often exploring various aspects of African-

American history; an oral recitations program, “Speaking Our Words” on February 22;

and, on February 27, a keynote address by Dr. Booker T. Anthony, who is a professor of

English at Fayetteville State University, Director of FSU’s Honors Program, and an

ordained Baptist minister. Dr. Anthony’s presentation was entitled “The African

American Church in Works by Ernest J. Gaines.” Anne Coleman was the primary

organizer of the Black History Month programs for the library.

A special focus of the Friends of the Library Committee and Board of Directors was the

eleventh annual benefit, “Honoring Our Ancestors, Respecting Their Vision,” which was

held on April 13, 2012. The speaker for the benefit was Dr. Ben Chavis, a Robeson

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County native and author of Crazy Like A Fox: One Principal's Triumph in the Inner

City. The benefit featured food stations and live and silent auctions. Profit from the 2012

Benefit was approximately $9,500. A special feature of the Benefit was the presentation

of the 2012 winners of the scholarships that are sponsored annually by the Friends of the

Library.

The Friends of the Library also sponsored prizes for the 2012 winners of the thirteenth

annual Dean Elinor F. Foster Poetry/Short Prose Contest (see the National Library Week

Committee below) and a reception for campus scholars on April 11, 2012, following the

annual general membership meeting and the election of new board members.

Listed below are the outgoing members of the Board of Directors (2010-2011) and the

newly elected members of the Boards of Directors (2011-2012), as of April 11, 2012:

2010-2011 Officers of the Friends of the Library Board

Immediate Past President: Brian K. Brooks

President: Dr. Judith G. Curtis

Vice President/President-elect: Lillian Brewington

Secretary: Anne H. Coleman

Treasurer: Susan F. Whitt

Executive Secretary: Dr. Elinor Foster

Remaining members of the 2010-2011 Board of Directors were Hayley Burgess, Dr.

Tony Curtis, Alison DeCinti, Robert F. Fisher, Karen Fritts, Gwendolyn Locklear,

Sherry Locklear, and Sondra Oxendine.

2011-2012 Officers of the Friends of the Library Board

Immediate Past President: Brian K. Brooks

President: Dr. Judith G. Curtis (re-elected)

Vice President/President-elect: Robert K. Fisher

Secretary: Anne H. Coleman

Treasurer: Susan F. Whitt

Executive Secretary: Dr. Elinor Foster

Remaining members of the 2011-2012 Board of Directors were Kristen Anderson,

Lillian Brewington, Dr. Tony Curtis, Karen Fritts, Gwendolyn Locklear, Sherry

Locklear, Kelly Mayo, and Sondra Oxendine.

Major projects of the Board of Directors for 2011-2012 were the provision of

scholarships for UNCP students and the sponsoring of a variety of events and activities,

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such as the identification receptions for the Hunt Photograph Collection, several faculty

author presentations, and Black History Month events.

National Library Week: Carl Danis, Chair; Sam Jacobs, Secretary

The other members of the committee for FY12 were Tela Brooks, Eric Chavis, Anne

Coleman, Vicky Dial-Jacobs, Gwendolyn Locklear, Penny Locklear, and Jean

Sexton.

National Library Week 2012 was celebrated April 9-13. The major event of the week was

the April 11 program held in the library at which winners of the Dean Elinor F. Foster

Poetry/Short Prose Contest read their winning entries. The contest was co-sponsored by

the Kiwanis of Robeson-Lumberton and coordinated by Jean Sexton. Contest winners

and the campus scholars for 2011-2012 were honored at a reception after the reading

program. The Bibliography of Campus Scholarship for 2011-2012 was compiled by

Anne Coleman and Robert Arndt, assisted by Michael Alewine and Virgil Oxendine.

A book sale was also held in the library in celebration of National Library Week; it was

coordinated by Carl Danis.

Planning: Anne Coleman, Chair; Jessica Karpel, Secretary

The other members of the committee for FY12 were Michael Alewine, Robert Arndt,

Carl Danis, Karen Fritts, Sondra Oxendine, June Power, Jean Sexton, Susan Whitt,

Rob Wolf, Melanie Wood, and David Young.

The Planning Committee reviewed and updated the library’s Long-Range Staffing,

Materials, and Equipment Plans. (see Attachment C) Other topics of discussion included

the review of the Mission Statement and various library policies, such as the Collection

Development Policy, the Food Policy, and the Noise in the Library Policy. There were

also discussions about 2011-2012 budget cuts/reductions and their effect on library

personnel and materials. The Committee made several updates to the Procedures

Manual and the Assessment Subcommittee completed the annual assessment report for

2011-2012.

Publications: Karen Orr Fritts, Chair; Susan Whitt, Secretary

The other members of the committee for FY12 were Robert Arndt, Anne Coleman,

Carl Danis, Jessica Karpel, Gwendolyn Locklear, Jean Sexton, and David Young.

The Publications Committee produced three issues of the newsletter, Library Lines,

including a 20th

Anniversary issue in March 2012. The first issue of the newsletter was

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published in April 1992. Karen Orr Fritts served as editor and created the layout for

each issue.

The newsletters were published on campus. Printed copies were mailed to members of

the Friends of the Library, and an electronic copy was distributed, via e-mail, to the

campus.

Social Concerns: Melanie Wood, Chair; Rob Wolf, Secretary

The other members of the committee for FY12 were Robert Arndt, Vicky Dial-Jacobs,

and Jessica Karpel.

This committee continued to be responsive to the loss of family members by staff and

illness of staff members, as needed, as well as celebrations in the lives of staff members,

such as weddings and births. During the year, the committee sponsored a Chili Luncheon

and Pre-Thanksgiving Brunch for library staff. The members also assisted with the

provision of decorations, games, and entertainment for the Annual Christmas Luncheon.

In addition, they spearheaded the collection of items to be donated to the residents of the

O’Berry Center in Goldsboro, NC. A Pizza Party was held for student assistants at the

end of each semester.

Staff Development: Jessica Karpel, Chair; June Mills, Secretary

The other members of the committee for FY12 were Chris Bowyer, Carlene

Cummings, Susan Cummings, Julious Hagans, Virgil Oxendine, June Power, and

Melanie Wood.

The committee sponsored a variety of development activities during the year. A “Lunch

& Learn” Luncheon, featuring Dr. Ken Kitts, Provost and Vice Chancellor for Academic

Affairs, was presented on March 8, 2012. Several workshops were offered during fall and

spring breaks; these included a presentation on “Public/Library Safety,” by Travis

Bryant, Associate Vice Chancellor for Campus Safety and Emergency Operations and a

presentation on “Information Security,” by Melanie Jacobs, Course Management System

Administrator for the Department of Information Technology.

The committee also sponsored two staff development trips: one to Seagrove, NC to visit

the pottery community and the local museums; a second trip to Fayetteville, NC to visit

the Botanical Gardens and the NC Transportation Museum.

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LIBRARY EXPENDITURES

As can be seen in line 311 of the 2012 Academic Libraries Survey (see Attachment A),

library total expenditures were $3,091,664, constituting a decrease of $92,829 from the

total expenditures for FY11 of $3,184,493. There was a state-mandated decrease in the

University’s overall budget for FY12; therefore, departments across the University

experienced cuts to their budgets.

The projected materials/acquisitions budget for FY12 was $1,479,464. As illustrated in

Attachment D, allocations of these funds for FY12 were as follows: Library Books/Media

– 36%; Electronic Resources – 34%; Serials – 26%; Microforms – 3%; and Binding &

Restoration – 1%.

Funding for the Academic Schools/ Departments in FY12 remained the same, at

$330,000, as in FY11. Funds for Departmental Budgets comprised 57% of the overall

Library Book/Media budget. Nineteen percent of this budget was spent on Continuations;

ten percent on Flex/Current Projects; six percent on Media; four percent on Reference;

and one percent on Library books (see Attachments E and F).

Electronic database subscriptions for the Library rose from 128 in FY11 to 137 in FY12.

Subscriptions to Serials remained steady at 65,210. Only about 10 percent of the serials

were print titles, as the reliance on print titles continued to decrease as more titles became

available electronically.

This year, as usual, faculty assistance was solicited and received in the materials selection

process. As has been the case since 2000, department chairs and library liaisons were

invited to meet with library staff to discuss the materials budget at a luncheon event

sponsored by the Office of Academic Affairs. A chart containing information about

departmental liaisons is contained in Attachment G. The luncheon meeting was held on

September 22, 2011 in the Faculty Dining Room. At that time departmental allocations

were discussed, as well as other updates about ongoing activities in the library. The

meeting, organized by the Associate Dean for Collection Management, Susan Whitt,

was attended by about 30 people.

Faculty continued to be pleased with the excellent information flow received from

Acquisitions staff, headed by Susan Whitt, and assisted by Vicky Dial-Jacobs, Leah

Hammonds, and Sondra Oxendine. The Collection Development/Electronic Resources

Librarian, Carl Danis, spearheaded communication efforts with faculty regarding the

liaison program and the addition

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LIBRARY COLLECTIONS

Information about numbers pertaining to library holdings is contained in Attachment A,

lines 400-405, as well as Attachment H, the Annual Statistical Summary provided to the

Provost and Vice Chancellor for Academic Affairs. Audiovisual materials include some

government document materials and other items, particularly videos, DVDs, and books

on tape or CD. The volume and serials subscription counts include government

documents as well as books, bound periodicals, and print subscriptions. Additional

information about collections follows.

Volume Count

As the book, media, bound periodicals, and government documents collections continued

to grow, the shelving space problem continued to be acute. Although the funding for

planning for a new library or information commons building was approved by the

General Assembly in the spring of 2008, the funds were withheld and it appears that the

building most likely will not materialize for some time due to the continuing stringent

economy.

As can be seen in line 400 of Attachment A, the cataloged volume count was 399,465 by

the end of FY12, as compared with 385,294 in FY10. The library continued to purchase

books and bind periodicals, although fewer periodicals were bound as reliance on

electronic serials has escalated.

Microforms

Microforms continued to be utilized as a means of storage and preservation of serials and

government documents, although growth in this area of collecting lessened with the use

of electronic resources. At the end of FY12, the library held 709,797 units of microform,

as compared to 700,185 in FY10.

Gifts

Gifts continued to enhance library collections. A list of donations received by the Mary

Livermore Library in FY12, compiled by Leah Hammonds, is contained in Attachment I.

Particularly noteworthy are the materials considered gifts that are book and media items

funded by the Friends of the Library through the McNaughton program. Those materials

supplement recreational resources purchased from the library budget (see media, below).

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Special Collections

Anne Coleman, Carlene Cummings, and Rob Wolf continued to work to provide

access to the more than 53,000 digital images contained in the Elmer Hunt Photograph

Collection. For a second year, a series of programs that focused on the identification of

people and places depicted in the photograph was held during the academic year.

In FY12, after the digitization of UNCP’s yearbooks was completed by the Digital

Heritage Center, electronic links for the different yearbooks were added to the

bibliographic records so that the online versions of the yearbooks could be accessed via

the library’s online catalog, BraveCat, and the Digital Heritage Center. Patrons were also

provided online access to all of the Campus Scholarship Bibliographies, which the

library has produced annually since 1980, via BraveCat.

Additionally, the library received an NC Echo grant that funded a staff person in Special

Collections who worked on creating metadata for over 15,000 of the items in the Hunt

Photograph Collection. This will make it possible to give Internet access to these

historical photographs, via CONTENTdm, early next year.

Carlene and Anne worked with Dean Elinor Foster on the details for the University’s

acquisition of some special collections materials on Native Americans, particularly the

Lumbees, that were being offered by a donor.

Serials

Significant enhancement of library resources in serials continued in FY12 through the

library’s ongoing involvement in the Carolina Consortium and the addition of more full-

text, electronic databases. Rob Wolf and Susan Whitt were the library’s representatives

in Carolina Consortium initiatives.

At the close of FY12, the library offered access to an impressive list of print and

electronic serial titles. There were 65,210 serials subscriptions held. The reliance on print

titles continued to decrease as more titles became available electronically, so only

approximately 10% of the serials titles were print.

Media

Holdings in media continued to increase as indicated in Attachment A, line 403; at the

close of FY12 there were 16,029 items, an addition of almost 2,000 media items to the

collection. Circulation of these materials (29,391) accounted for significant growth in

library circulation statistics. (see Attachment H) The videos, DVDs, and audio books

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remained popular with faculty, staff, and students as entertainment resources. Faculty

also requested the purchase of a number of media resources to supplement information

conveyed in classroom instruction.

Electronic Databases

One hundred, twenty-eight (128) electronic database subscriptions were held at the close

of FY12. A number of electronic books (46,269) were added in FY12. (see line 401 of

Attachment A). As with serials, there was a considerable reliance on these electronic

resources by in-house, on-campus, and off-campus users of library resources.

LIBRARY SERVICES

The Academic Libraries Survey (Attachment A, lines 500-601) covers the following

library services: interlibrary loan, circulation, library use instruction, hours of operation,

reference, and library building attendance. Additional statistical information about these

services can be seen in Attachment H. These topics will be briefly addressed below.

Interlibrary Loan

As can be seen in the Library Services Section (lines 500-508) of the 2012 National

Center for Education Statistics Academic Libraries Survey, the Mary Livermore Library

continued to be a net lender. Activity in both areas (lending and borrowing) increased,

indicative of growth in the amount of research being conducted by faculty and students.

The figures for FY12 were as follows: total loaned - 3,548 items; total borrowed - 1,957

items.

Circulation

As can be seen in Attachment A, lines 507 and 508, circulation of items inside and

outside of the library (61,854) was quite active, and reserve transactions (10,723)

continued to be robust in FY12. A large number of the reserve transactions were

attributable to the use of electronically accessed reserve materials (8,872). Many of the

outside circulations consisted of media items (29,391), which continued to be very

popular checkouts for students, faculty, and staff.

In 2011-2012, the Access Services staff, which includes circulation personnel, shifted the

collections again in order to take advantage of available space as much as possible.

Materials were deselected and updated as needed.

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Course reserves were moved to Blackboard through the implementation of the Ares

Blackboard plugin. Consequently, students were able to access course reserves through

their already existing Blackboard course; this eliminated the need for a separate account

on a library webpage.

The document delivery service for graduate students was changed from an opt-out to an

opt-in mail service, as the majority of graduate students requesting document delivery

services expressed a preference for in-library pick up of materials.

Instructional Services

The heavy use of instructional services was apparent in FY 12 (see lines 509 and 510 of

Attachment A). These figures are indicative of the expanded need for information literacy

services to our students. The figures for FY12 were as follows: number of presentations -

312; total attendance - 4,939. Melanie Wood, Instructional Services/Reference Librarian,

coordinated the instruction schedule; she was assisted by other librarians, particularly

Michael Alewine and Robert Arndt. All librarians assisted with instruction of the

Freshman Seminar classes.

During the fall 2011 semester, 36 sections of Freshman Seminar (FRS 1000) were

provided information literacy classes through the library; this was an increase of 10%

from the previous year.

In the fall 2011 semester, information literacy sessions were provided to 14 sections of

ENG 1050 and 12 sections of ENG 1060. In the spring 2012 semester, information

literacy sessions were provided to 5 sections of ENG 1050 and to 18 sections of ENG

1060. This represents a tremendous increase in the number of information literacy

sessions that were provided to these foundation English classes the previous year.

Hours of Operation/the Library Building

Total weekly hours of operation were 106; the overall gate count was 163,944 for the

year and an average of 5,005 each week. However, respondents to the National Library

Week Exit Survey ( Attachment J) continued to request longer hours, including 24-

hour access to the building; more movies/DVDs; and more study rooms.

Contained in Attachment J are the results of the National Library Week Exit Survey of

April 2012. There were 135 respondents; the survey captured users’ opinions about

library services. The 2012 survey document was prepared by Jean Sexton, who compiled

the results for 2012 survey and for the comparative survey data for 2005-2012. Robert

Arndt provided the survey charts.

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Print copies of the survey were made available to patrons in the library, but it was also

accessible online via Qualtrics. Two laptops were set up at the Circulation Desk so that

patrons could easily complete the survey online.

Patron responses and comments were reviewed by library staff and changes were made

where feasible. The Acquisitions Department, in particular, continued to make a

concerted effort to order as many first-run and popular movies as possible. All requests

from the “Suggest a Purchase” form linked from the library webpage and the catalog

were filled, if they complied with the library’s stated policies and the price was

reasonable.

The library building underwent an atmospheric renovation; “green” lighting and new

environment controls and devices were installed. This renovation made the library more

comfortable, in terms of temperature and lights, for library staff and patrons. Also, while

the Library was not able to increase the number of study rooms, in response to student

comments, several pieces of new comfortable furniture were purchased for various study

spaces throughout the library.

For the convenience of our patrons, the library remained open during many holidays,

such as the 4th

of July, Labor Day, Martin Luther King Day, and Easter Sunday. Also,

operation until 2:00 a.m. the week before and the week during exams continued, with the

same pattern of attendance evidenced. Attendance during late hours was sparse, except

for the nights preceding the first couple of exam days.

Reference

The Reference Desk remained busy (see line 511 of Attachment A) during FY12. Total

reference requests, however, decreased across all venues. We speculated that the overall

decrease may be due to staff laxity in recording statistics; therefore, all Reference Desk

personnel were asked to record statistics more accurately.

In the 2011-2012 academic year, the library maintained its presence in Second Life with

a virtual reference desk that was staffed approximately 10 hours per week. At the end of

the academic year, the use of the IM aggregator Meebo was discontinued, and the

LibraryH3lp software via NC Knows was adopted.

Since 2009, the library had been using Meebo Chat to facilitate IM chat and texting

transactions with students. However, in June of 2012, Meebo was discontinued since the

software would no longer be supported by Google. The library then adopted NC KNOWS

to provide IM chat coverage. NC KNOWS allowed the Library to have 24/7 coverage 5

days a week through a cooperative coverage agreement among a number of state

institutions.

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In the spring of 2012, the Library also instituted EBSCO’s Discovery service which

allowed patrons to search across over 80 databases at one time for books, journals, e-

books, e-journals, movies, and more, rather than having to search each resource

individually. The Library also transitioned its subject-specific “Useful Webpages” feature

to LibGuides to allow the subject librarians to maintain the pages without having to rely

on the Web Information Coordinator to make necessary updates.

The evening/weekend Reference Desk schedule was compiled three times during the year

by Robert Arndt, Reference/Instructional Services Librarian. During most of FY12,

Reference Desk coverage on a regular basis was provided by Mr. Arndt, Michael

Alewine, Anne Coleman, Carl Danis, Karen Fritts, June Power, and Melanie Wood.

The remaining librarians participated in the weekend and holidays schedule on a

rotational basis. The librarians were assisted with Reference Desk coverage by Virgil

Oxendine and Jerry McRae Sunday – Thursday evenings and by Julie Arndt and

Preston Johnson on alternate Friday and Saturday evenings.

Services for the Disabled

As in past years, the library made specially designed workstations available for students

with disabilities and worked closely with Disability Support Service to assist in any way

needed to provide access to resources for students with disabilities.

The Sorenson VRS system is available to persons with hearing disabilities. The Sorenson

system replaced TTY technology; a system that provides access to a public phone for all

library patrons was put in place in the Reference/Circulation Desks area, after the

Reference and Circulation Desks were reconfigured in the spring of 2011.

The Access Services/Reference Librarian, who serves as liaison to the Office of

Disability Support Services, meets at least biannually with Office of Disability Support

Services personnel. This librarian keeps notes of specific recommendations made by the

Office of Disability Support Services personnel.

In July 2011, the Access Services/Reference Librarian and the Instructional Services/

Reference Librarian participated in training to become volunteers for the Disability

Advocacy Training Exchange of North Carolina. In April 2012, the Access

Services/Reference Librarian participated in ADAAA training provided by Disability

Support Services. She also consulted Disability Support Services and the Department of

Information Technology on captioning YouTube videos and on copyright compliance.

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ELECTRONIC SERVICES

Lines 700-703 and 900-904 of the Academic Libraries Survey provide information about

various electronic services and their availability at the Mary Livermore Library.

Additional, more specific comments follow.

General Information

As distance education enrollment at institutions of higher education has increased, the

availability of online resources has become even more important for library users, and

these users have become increasingly dependent on the availability of electronic

resources.

Robert Wolf, Serials/Digital Operations Coordinator, assisted by Jessica Karpel,

University Library Technician for Systems, maintained responsibility for the planning

and monitoring of computer operations within the Mary Livermore Library. In FY12,

several major digitization projects were handled by these staff members, in conjunction

with other library staff members, the Department of Information Technology (DoIT),

and, as was mentioned earlier, The NC Digital Heritage Center. These projects included

the digitization of major resources, such as the Indianhead yearbooks, thousands of

photographs from the Elmer Hunt Collection, via CONTENTdm, and all issues of the

Campus Scholarship Bibliographies.

The library provided research services to all its students and faculty no matter where they

were located or the modality of the course. The Outreach/Distance Education Librarian

worked closely with the Reference/Instructional Services Librarian to coordinate services

to distance education programs. Services included, but were not limited to, the following:

reference services via e-mail, fax, instant messaging, and phone; instructional services to

online courses through the creation of online instructional modules; document delivery

services that assured access to resources available in the Library’s collections (both print

and electronic) and at other libraries throughout the United States; and technical services,

which included assistance with accounts, the use of various programs and databases, and

other related issues.

Website

Robert Wolf continued to be diligent in his efforts to improve and update the library’s

website. During the year, the Rob oversaw a number of changes to the library’s Web

presence in order to make searching for resources easier for the users. In the fall of 2011,

Rob added a search feature to the homepage which allowed students to search for books,

movies, articles, and journals from one page. In the spring of 2012, EBSCO’s Discovery

Service was implemented. This service allowed students to search across over 80

15

different resources in one federated search rather than having to search each resource

individually. Finally, the library’s instant messaging client was switched from Meebo,

which was being discontinued by Google, to NC Knows which allowed the library to

have 24/7 coverage 5 days a week through a cooperative coverage agreement among a

number of state institutions in North Carolina.

In order to increase the modes of access to library resources that were available for

students, faculty, and staff, the library maintained accounts and a presence on several

social media sites, such as Second Life, Facebook, Twitter, YouTube, and FourSquare

Mobile. June Power coordinated the library’s social media activities.

The Library continued to utilize the online course and subject-related information guides,

called LibGuides. These resources provided a way to help students to better understand

research tools for specific assignments. The LibGuides brought course and assignment-

related resources together in one location in order to facilitate ease of access for students.

The number of LibGuides increased from 51 guides in 2010-2011 to 105 in 2011-2012.

Approximately 90 of the guides were course specific while the others related to

faculty/staff interests. These guides received a total of 13,996 hits in the 2011-2012

academic year.

Laptop Computers and iPads

The popularity of wireless laptops for checkout continued to escalate, sometimes

requiring a waiting period for users when all were checked out. Additional and upgraded

machines were purchased for checkout.

Based upon use of and demand for the library’s 5 circulating iPads during 2010-2011,

The Friends of the Library purchased five additional iPads which were made available to

students for checkout in May 2012. Also, the checkout period for the iPads was increased

from one day to three days, based on the number of renewals, holds, and anecdotal data

from circulation desk staff.

Computer Lab

The library computer lab remained the most heavily used one on campus. Part of the

popularity was due in large part to the lab’s extended hours of operation and the

availability of DoIT personnel to provide technical assistance during all hours of

operation. The lab also offered extended hours during exam periods and holidays, in

coordination with the library’s extended hours of operation.

AT

TA

CH

ME

NT

S

Attachment A

>012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l

JUttlWfjtuyit;fra$ni

*

NATiONAt CENTER fOREDUCATION STATISTICS

OMB No: 1850-0781Expiration Date: September 30,

2013User ID:A51992811

lesAcademic Libraries Survey

199281 - University of North Carolina at Pembroke

If you are experiencing technical difficulties with the survey, please contact [email protected].

OUTLETS & STAFF, FY 2012

Line ~ .. .No. 0utletS

100 Branch and independent libraries - Exclude main or central library

Number 2010

0

(Exclude maintenance and custodial staff, volunteers and contributed services staff)

Note: Report FTE data to two decimals.

LineNo.

Staff

200

201

202

203

204

205

206

207

Librarians

Other professional staff

Total librarians and other professionalstaff(sum items 200 and 201)

All other paid staff (except studentassistants)

Students assistants from all fundingsources

Total full-time equivalent (FTE) staff(sum items 202, 203, and 204)

Are employee fringe benefits paid fromthe library budget?If no, select "N" and skip to item 300

FALL 201 2Number of full-timeequivalents (FTEs)

(1)12.00

0.00

12.00

19.00

11.00

Yes

Employee fringe benefits (if paid from library budget)

42.00

•

2010

13

0

13

19

19

51

FY2012Salaries and

wages(whole dollars

only)

(2)

2010

696,355

534,642

23,911

1,254,908

No

288,563

725704

561472

20574

1 307750

203908

2/25/2013 4:38PM

Attachment A


LIBRARY EXPENDITURES, FY 2012

Note: See instructions for definitions.

LineNo.

205

300

301

302

303

304

305

306

307

308

309

310

311

Expenditures

Total salaries and wages (from previous page)

Information resources:

Amount (whole dollarsonly)

1,254,908

2010

1307750

One time purchases of books, serial backfiles, and other materials

Electronic

Audiovisual

84,511

132,152

Ongoing commitments to serial subscriptions

Electronic serials

Other information resources:

878,540

638,811

974,841

659100

55487

81749

978382

793420

Document delivery/interlibrary loan

Preservation

Other expenditures for information resources

215

6,463

1919

9323

1500

Operating expenditures:

Computer hardware and software (include maintenance)

Bibliographic utilities, networks and consortia

All other operating expenditures

TOTAL EXPENDITURES (Sum 205310)

, 300, 303, and 305 through

32,628

66,246

117,552

3,091,664

41919

48897

105887

3154677

2/25/2013 4:38PM

Attachment A


LIBRARY COLLECTIONS, FY 2012


LineNo.

Collections

400

401

402

403

404

Books, serial backfiles and other paper materials(include government documents)

E-Books

Microforms

Audiovisual materials

Is the Library collection entirely electronic? (Yes/No)

Added during theFiscal Year

(1)

7,732

46,269

2,680

1,932

Yes

2010

8393

7440

7570

2256

Held at end ofFiscal Year

(2)

399,465

118,522

709,797

16,029

No

2010

385294

67298

700185

11030

«

3 of 9 2/25/2013 4:38 PM

Attachment A

2012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l

LIBRARY SERVICES, FY 2012


LineNo.

500

501

502

Services Number 2010

interlibrary loans and documents provided to other libraries:

Returnable

Non-returnable

Total provided (sum of items 500 and 501)

2,159

1,389

3,548

2116

1257

3373

503

504

505

506

Interlibrary loans and documents received:

Returnable

Non-returnable

Documents received from commercial services

Total received (sum of items 503, 504, and 505)

833

1,124

0

1,957

849

1013

0

1862

507

508

Circulation:

General circulation transactions

Reserve circulation transactions

61,854

10,723

51234

21061

2/25/2013 4:38 PM

Attachment A

ZO12 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view—1

LIBRARY SERVICES CONT. - FY 2012


LineNo.

509

510

Services Number 2010

information services to groups:

Number of presentations

Total attendance at all presentations

312

4,939

247

4059

511 Total information services to individuals 8,092 11054

2/25/2013 4:38 PM

Attachment A


LIBRARY SERVICES, TYPICAL WEEK, FALL 2012

LineNo.600

601

Services

Number of weekly public service hours

Gate count in a typical week

Number in atypical week

106

5,005

2010

106

5262

5 of 9 2/25/2013 4:38PM

Attachment A

2012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view—1

ELECTRONIC SERVICES, FY 2012


LineNo.

700701702703

Services Yes No

Does your library provide the following?

Documents digitized by the library staff

Library reference service by e-mail or the Web

Technology to assist patrons with disabilities

Electronic theses and dissertations produced by your students

*<8>

@<&

7 of 9 2/25/2013 4:38 PM

Attachment A

Z012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view=-l

VIRTUAL REFERENCE, FY 2012


LineNo.

Services Yes No

900Does your library support virtual reference services? If no, select "N" and skip 901 thru 904.If yes, does your library utilize any of the following and does it collect usage statistics from anyof the virtual reference utilities?

901 E-mail reference

902 Chat reference, commercial service

903 Chat reference, instant messaging applications904 Short message service (SMS) or text messaging

Thank you for your time.

Estimated number of hours to complete survey 10Please enter any additional comments you may have (1000 characters max.)

9 of 9 2/25/2013 4:38PM

Attachment A

2012 ALS Survey https://harvester.census.gov/alscollect/Survey.aspx?view::=-l

INFORMATION LITERACY, FY 2012

LineNo.

800

801

Services Yes No

Does your postsecondary institution have the following, or has it done the following"?

Has your postsecondary institution articulated student learning/student success outcomes? If no,select "N" and skip 801

Is information literacy incorporated in the institution's student learning/student successoutcomes?

®

<2>

8 of 9 2/25/2013 4:38PM

Attachment A

Attachment B

Dean of Library Services

Vacant

EPA 01304

Executive Assistant

Gwendolyn Locklear

SPA 02114

Assistant Dean for Research

Services

Anne Coleman

EPA 02391

Associate Dean for Collection

Management

Susan Whitt

EPA 01309

University Library Technician

Sondra Oxendine

SPA 1376


Leah Hammonds

SPA 01379


Vicky Dial-Jacobs

SPA 02466

Coordinator of

Cataloging Services

Jean Sexton

EPA 01354

University Library Specialist

Saprina Oxendine

SPA 01357


June Mills

SPA 01380


Vacant

SPA 02577

Electronic Resources/Media

Catalog Librarian

Vacant

EPA 02392

Catalog Librarian

David Young

EPA 02166

Collection Development/

Electronic Resources

Librarian

Carl Danis

EPA 02617

Serials/Digital Operations

Coordinator

Robert Wolf

EPA 01317


Jessica Schirmer

SPA 02467


Susie Harris

SPA 02033

Access Services/Reference

Librarian

June Power

EPA 01330

Government Documents/

Development Librarian

Karen Fritts

EPA 01365

Instructional Services/

Reference Librarian

Melanie Wood

EPA 01335

Reference/Instructional

Services Librarian

Robert Arndt

EPA 01353

Outreach/Distance Education

Librarian

Michael Alewine

EPA 02457

Administrative Support

Associate

Christopher Bowyer

SPA 01373


Tela Brooks

SPA 02187


Samuel Jacobs

SPA 02167


Penny Locklear

SPA 02655


Eric Chavis

SPA 01370


Virgil Oxendine

(evening reference)

SPA 02393


Vacant

(daytime public services)

SPA 02706


Sherry Locklear

SPA 00223

University Library Specialist

Carlene Cummings

SPA 00079

MARY LIVERMORE LIBRARY ORGANIZATIONAL CHART

Budget # 151470

June 2012


Vacant

SPA 02788

Administrative Support

Associate

Susan Cummings

SPA 01375


Grant Position

Ended

Attachment B

Attachment C

LONG-RANGE STAFFING PLAN


Attachment A.Reviewed by Planning Committee

6/12/12

2011-2012 2012-2013 2013-14

Support Staff;

(1) Contracted Assistants tosupplement Work/StudyAssistants (10+)

*No new positions would be added thisfiscal year due to budget cuts

Support Staff:


(2) Fill inactive positions as budgetallows

Support Staff:



Librarians:

*No new positions would be added thisfiscal year due to budget cuts

Librarians:


Librarians;


(2) Half-time Special CollectionsLibrarian

Attachment C_Part A

Attachment B.Reviewed by Planning Committee

6/12/12

LONG-RANGE MATERIALS PLAN Mary Livermore Library

2011-2012 2012-2013 2013-14

(1) Add 8,000 vols. Ref. &monographs: T=$640,000Actual: (7166) $481,098.79

(1) Add 7,000 vols. Ref. &monographs: T=$485,000Actual:

(1) Add 7,000 vols. Ref. &monographs: T=$485,000Actual:

(2) Retain current serial or microformsubscriptions; est. 13% inflationfactored in T= $620,689Actual: $509,309.70

(2) Retain current serial or microformsubscriptions; est. 13% inflationfactored in T= $575,519Actual:

(2) Retain current serial or microformsubscriptions; est. 13% inflationfactored in T= $650,336Actual:

(3) Add 5 electronic databases @$6,000 and retain currentsubscriptions; est. 13% inflationfactored in T= $620,689Actual: (3) $491,071.12

(3) Add 3 electronic databases @$6000 and retain currentsubscriptions; est. 13% inflationfactored in T= $575,250Actual:

(3) Add 3 electronic databases @$6000 and retain currentsubscriptions; est. 13% inflationfactored in T= $670,372Actual:

(4) Add 300 media items:T= $45,000Actual: (1494) $131,625.60

(4) Add 1000 media items:T=$ 100,000

Actual:

(4) Add 1000 media items:T= $100,000Actual:

(5) Binding: $15,000Actual: $6,463.35

(5) Binding: $8,000Actual:

(5) Binding: $8,000Actual:

(6) Total materials expenditures:T=$ 1,941,378Actual: $1,619,568.56

(6) Total materials expenditures:T= $1,743,769Actual:

(6) Total materials expenditures:T= $1,913,708Actual:

Attachment C_Part B

LONG-RANGE EQUIPMENT PLAN


Attachment C.Reviewed by Planning Committee

6/12/12

2011-2012 2012-2013 2013-14

(1) Upgrade for Circulation laptops (10):$12,000.00

(l)Upgrades for staff computers (10):$10,000.00

(l)Upgrades for staff computers (10):$10,000.00

(2) Misc equipment, toner, and licenses$6,500.00

(2) Upgrade for Circulation laptops(10): $12,000.00

(2) Upgrade for Circulation laptops(10): $12,000.00



(4) Replacement iPads (10): $5,000.00

Attachment C_Part C

Attachment D

Library Books/Media, 36%

Serials, 26%

Microforms, 3%

Electronic Resources, 34%

Binding & Restoration 1%

Total Library Acquisitions Budget

Attachment D

Attachment E

Library Acquisitions Budget FY12

Total Library Acquisitions BudgetLibrary Books/Media 537,133

Serials 380,831

Microforms 39,000

Electronic Resources 510,000

Binding & Restoration 12,500

Total 1,479,464

Library Book/Media BudgetAcquisitions For Academic Departments 330,000

Best Sellers 15,000

Continuations 100,000

Flex/Current Projects 32,133

Library 3,000

Media 33,000

Reference 24,000

Total 537,133

Academic Schools/Departments BreakdownSchools/Departments Total

American Indian Studies 5,164

Art 10,037

Biology 23,197

Business 31,321

Chemistry & Physics 18,009

Education 60,431

ETL 20,993

Geology/Geography 10,370

History 12,923

Foreign Languages 5,737

Mass Communication 9,784

Math & CSC 20,501

Music 11,399

Nursing 13,230

Philosophy & Religion 10,886

Political Science & Public Administration 9,805

Psychology/Counseling 12,774

Public Administration 6,834

Social Work 11,327

Sociology/Criminal Justice 25,278.00

Total 330,000

Attachment E

Attachment F

Acquisitions for Academic

SchoolslDepatments 57%

Best Sellers 3%

Continuations 19%

Flex/Current Projects 10%

Library 1%

Media 6%

Reference 4%

Library Book/Media Budget

Attachment F

Attachment G

9/22/2010 CJD

Collection Development Liaison Assignments, 2011 - 2012

Department Chair/Dean Liaison Librarian

American Indian Studies Dr. Mary Ann Jacobs, Chair, x6266, [email protected]

Dr. Mary Ann Jacobs, x6266, [email protected]

Anne Coleman, x6837, [email protected]

Art Dr. Richard Gay, Chair, x4045, [email protected]

Brandon Sanderson, x6406 [email protected]

June Power, x6369, [email protected]

Biology Dr. David Zeigler, Chair, x6610, [email protected]

Dr. Lisa Kelly, x6377, [email protected]

Carl Danis, x6876, [email protected]

School of Business Dr. Ramin Maysami, Acting Dean, X6214, [email protected]


School of Business, Department of Accounting and Information Technology

Dr. Craig Shoulders, Chair, x6463, [email protected]

Dr. John Spillan “Jack,” x4357 [email protected]


School of Business, Department of Economics and Finance

Dr. Edwin "Cliff" Mensah, Chair, x5713, [email protected]



School of Business, Department of Management, Marketing, and International Business

Dr. Chris Ziemnowicz, Chair, x6286, [email protected]



Chemistry & Physics (Physical Science)

Dr. S. Mandjiny, Acting Chair, x6608, [email protected]

Dr. Brian Postek, x4365 [email protected]

Susan Whitt, x6513, [email protected]

School of Education Dr. Leah Fiorentino, Dean, x6539, [email protected]

Jean Sexton, x6659, [email protected]

School of Education, Department of Elementary Education

Dr. Karen Stanley, Chair, x6258, [email protected]

Sandra Arteaga, x4415, [email protected]


School of Education, Department of Professional Pedagogy and Research

Dr. David Oxendine, Chair, x6324, [email protected]

Dr. Angel Dowden, x4127 [email protected]


Attachment G

mailto:[email protected]































9/22/2010 CJD

School of Education, Department of Educational Specialties

Dr. Judith Losh, x6753, [email protected]

Dr. Dorea Bonneau, x 4077 [email protected]


School of Education, Department of Health, Physical Education, and Recreation

Dr. Tommy Thompson, x6385 [email protected]

Dr. Danny Davis, x6498, [email protected]


School of Education, Department of School Administration and Counseling

Dr. Alfred Bryant, x4009, [email protected]

Dr. Angela Holman, 6511, [email protected]


English and Theatre, Dr. Kay McClanahan, Chair, x6633 [email protected]

Dr. Catherine Parisian, x4291 [email protected]

Anne Coleman, x6837, [email protected]

Foreign Languages

Dr. Enrique J. Porrua, Chair X6248, [email protected]

Katherine Denton, x [email protected]

Susan Whitt, x6513, [email protected]

Geology/Geography Dr. Martin Farley, Chair, x6478, [email protected]

Dr. Martin Farley, x6478, [email protected]

Karen Orr Fritts, x4242, [email protected]

History Dr. Robert Brown, Chair, x6438, [email protected]

Dr. Bruce DeHart, x6627, [email protected]

David Young, x6657, [email protected]

Mass Communication Dr. Jamie Litty, Chair, x6654, [email protected]

Dr. Jamie Litty x6654, [email protected]

Karen Orr Fritts, x4242, [email protected]

Mathematics and Computer Science

Dr. Charles Lillie, Interim Chair x6415, [email protected]

Mary Russell, 6798, [email protected]

Robert Wolf, x6696, [email protected]

Media Susan Whitt, x6513 [email protected]

Susan Whitt, x6513 [email protected]


Music Dr. Tim Altman, Chair, x6403 [email protected]

Dr. Larry Arnold, x6404, [email protected]


Nursing Dr. Barbara Synowiez, Director, x6805, [email protected]

Dena B. Evans RN, BSN, MPH, x6653, [email protected]


Philosophy and Religion Dr. David Nikkel, Chair, x6892 [email protected]

Dr. Ray Sutherland, x6240, [email protected]

Robert Arndt, x6529, [email protected]

Political Science Dr. Kevin Freeman, Chair, x6647 [email protected]

Dr. Kevin Freeman, Chair, x6647 [email protected]


Attachment G











































9/22/2010 CJD

Public Administration Dr. Warren Eller, x4410, [email protected]

Dr. William Albrecht, x6822, [email protected]


Psychology Dr. Kelly Charlton, Chair, x6459, [email protected]

Dr. Melanie Hoy, x4359, [email protected]

Melanie Wood, x4174, [email protected]

Reference Dr. Elinor Foster, Dean, x6212, [email protected]

Dr. Elinor Foster, x6212, [email protected]

Robert Arndt, x6529, [email protected]

Social Work Dr. Sherry Edwards, Chair, x6476, [email protected]

Jody Thomas, x4342, [email protected]

Michael Alewine, x5743, [email protected]

Sociology and Criminal Justice Dr. Mario Paparozzi, Chair, x5783, [email protected]

Dr. Mario Paparozzi, x5783, [email protected]

Michael Alewine, x5743, [email protected]

Attachment G
















Attachment H

Monthly Report to the Office of Academic AffairsMary Livennore LibraryJULY, 2011 - JUNE, 2012

ANNUAL STATISTICAL SUMMARY

I. Statistical Summary - Public ServicesA. Attendance Report

Library attendance 163,944Attendance per diem 495

NOTE: We were open 331 days

B. Circulation ReportMonographs (external circulation) 20,422Electronic Reserves 1,851Print Reserves 8,872Periodicals 2,277Special Collections 240Typewriter use 0Multimedia Rooms use 478Internal Use 4,491Transit (In) 506Transit (Out) 1,339Media 29,391DVD Players 14Laptop Usage 4,058iPAD 565Video Equipment Usage 103Study Room Keys 295

C. Interlibrary LoanItems loaned 3,549Loan activities

Books (may include renewals) 2,159Nonreturnables 1,389Documents 2Loan requests received (but not filled) 1,421

Items borrowed 1,957Borrowing activities

Books (may include renewals) 833Nonreturnables 1,124Borrowing requests received (but not filled) 394

Attachment H

page-2-

Patrons served 1,100Faculty/Staff requests 640Student requests 460

Document DeliveryBooks 25Nonreturnables 353

D. Reference ActivityResearch questions 3,169Directional questions 11,093Technical questions 674Instructional questions 300Distance Education questions 503Accounts 228Questions answered with federal document 49Questions answered with state documents 15

E. Library Use Instruction ActivitySessions 312Attendance 4,939

TI. Statistical Summary - Technical ServicesA. Number of new items added 12,364

1. Books 6,0532. Bound Periodicals 7043. Microform 2,6804. Paper Documents 9755. Electronic Documents 106. Audiotapes 3237. CD Sound 88. Videos 19. DVDs 1,59510. CD ROM 011. KITS 512. E-Books 3

B. Total title holdings online 278,210C. Total item holdings online 357,180D. Number of items withdrawn 3,051

Attachment H

Attachment I

Mary Livermore Library Donors of Gift Materials

2011-2012

Donors Hardbacks Paperbacks Magazines/Journals Cassettes VHS/DVD Software CD Maps OtherAIS/ Dr. Knick 149 450 13

Albrecht, William 10

Anonymous 41 26 126 1

Ashraf 9 3 37

Beem, Charles 3

Bowyer, Christopher 1

Bridge Publications (L. Ron Hubbard) 1

Brown, Betty 4 45

Bukowy, Stephen 7 87

Byrd, Michael 1 5

Canida, Robert L. 1

Center for Basque Studies 2

Chancellor Carter 6 18

Culver Japan Studies Grant 3 32 12 1

Dent, Eric 1

Dial, James and Quessie 180

Dial-Jacobs, Vicky 2 7 6

Domegan, Patricia M 1

Ebert, Dr. & Mrs. James 34 34 136

Floss, Julie 4

Foster, Eleanor 57 43 33 19

Gash, William 1 1

Gay, Richard 1 6

Graham, Carle 1 3

Haladay, Jane 1

Holmes, Leonard 34

Hunnicutt, Leigh Ann 2

Lowery, June 9 11

Lucas, Pecouse S 9

Mast, Truman 718

Office of Graduate Studies (Dr. King) 29 13 7 23 2 1411

Pait, Jane Thompson 1

Price, Carolyn 4

Saylor, Cindy 2 1 23

Sexton, Carol 3 4 4

Sexton, Jean 224 357 1 68

Stremlau, Rose 1

Trevelyn Amelia 9 149 1 100

UNCP Revisions 4

Attachment I

Mary Livermore Library Donors of Gift Materials

2011-2012

Donors Hardbacks Paperbacks Magazines/Journals Cassettes VHS/DVD Software CD Maps OtherUNCP Student Affairs 2

Vest, Jay 1 1

Wake Forest University 1

Attachment I

Attachment J

Attachment J

Extremely Satisfied Very Satisfied Satisfied Somewhat Satisfied Not Satisfied N/A

2005 26.7 38.3 28.3 6.7 0 0

2006 23.2 48.2 23.6 5 0 0

2007 31.2 47.8 18.1 0.72 0 2.1

2008 27.9 38.8 26.4 4.4 0.5 1.8

2009 31.2 41.9 21.5 4.3 1

2010 20 44 25.3 4 5.3 1.3

2011 24.2 42.6 25.3 5 0.4 2.2

2012 38 30 22 5 5

Library Survey Results 2005-2012

0

10

20

30

40

50

60


Books and Other Printed Materials

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J


2005 13.3 20 28.3 15 1.7 21.7

2006 15.1 33.1 27.6 13.2 0.7 10.3

2007 25.8 32.3 25.6 4.1 2.2 9.9

2008 21.5 35.4 24.8 8.2 1.8 8

2009 23.6 33.3 22.6 14 1 5.4

2010 21.3 28 25.3 10.7 6.7 8

2011 31.8 35 19.9 7.6 0.7 5

2012 37 29 26 5 2


0

5

10

15

20

25

30

35

40

Extremely Satisfied Very Satisfied Satisfied SomewhatSatisfied

Not Satisfied N/A

Videos and DVDs

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J


2005 36.7 40 18.3 3.3 0 1.75

2006 29.3 38.9 26.5 3.2 0 2.1

2007 31.4 40.3 21 3.62 0.24 3.3

2008 31 36.5 23.3 5.1 1.5 2.3

2009 35.5 36.6 23.7 2.1 2.1

2010 22.7 46.7 20 5.3 4 1.4

2011 27.3 37.8 26.9 2.5 0.4 5.1

2012 32 32 27 6 2


0

5

10

15

20

25

30

35

40

45

50

ExtremelySatisfied

Very Satisfied Satisfied SomewhatSatisfied

Not Satisfied N/A


2005

2006

2007

2008

2009

2010

2011

2012

Attachment J


2005 26.6 41.4 29.1 2.5 0.5 0

2006 22 34.3 24.1 2 0.4 17.1

2007 31.2 25.9 16.1 1.6 1.9 23

2008 28.7 26.9 16.8 3.6 2.3 21.5

2009 24.7 31.2 12.9 6.4 1.1 23.7

2010 26.7 30.7 16 1.3 4 21.3

2011 21.1 27.3 20.7 5.8 0.7 24.4

2012 35 24 32 3 6


0

5

10

15

20

25

30

35

40

45

ExtremelySatisfied


Not Satisfied N/A

Laptops

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J


2006 31.2 35.1 21.3 8.9 2.5 1.1

2007 28.9 33 22.9 10.6 3.6 0.72

2008 28.7 27.7 22.5 10.8 8.5 1

2009 38.5 24.2 15.4 13.2 7.7 1.1

2010 20 34.7 22.7 14.7 6.7 1.3

2011 26.8 29.7 22.5 12.7 7.2

2012 33 22 22 8 11


0

5

10

15

20

25

30

35

40

45

ExtremelySatisfied


Not Satisfied N/A

Hours

2006

2007

2008

2009

2010

2011

2012

Attachment J

Extremely Helpful Very Helpful Helpful Somewhat Helpful Not Helpful N/A

2005 53.3 33.3 11.7 1.7 0 0

2006 42.4 44.6 10.1 2.5 0.4 0

2007 48.7 38.6 10.1 1.6 0.48 0.24

2008 40.4 38 16.3 3.3 1.2 0.02

2009 48.9 35.9 12 3.2

2010 46.7 33.3 13.3 1.3 4 1.3

2011 47.3 35.7 13 2.5 0.7 0.7

2012 44 33 16 4 3


0

10

20

30

40

50

60

ExtremelyHelpful

Very Helpful Helpful SomewhatHelpful

Not Helpful N/A

Helpful Staff

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J

Extremely Comfortable Very Comfortable Comfortable Somewhat Comfortable Not Comfortable N/A

2006 31.1 41 24.5 3.3 0 0

2007 32.8 37.1 26 3.6 0 0.24

2008 27.7 36.5 25.1 6.9 2.3 1

2009 26.4 39.6 29.7 3.3 1.1

2010 25.7 40.5 20.3 12.2 1.4

2011 28.9 37.9 25.6 5.8 0.7 1.1

2012 35 29 25 8 3


0

5

10

15

20

25

30

35

40

45

Comfort of the Library Facility

2006

2007

2008

2009

2010

2011

2012

Attachment J

Extremely Easy Very Easy Easy Somewhat Easy Not Easy N/A

2005 18.3 43.3 30 6.7 1.7 0

2006 17 37.2 33.6 10.5 1.8 0

2007 7.5 39.2 41.6 10.1 0.96 0.48

2008 19.1 35.7 25.3 12.9 2.8 2

2009 18.7 31.9 33 15.4 1.1

2010 14.9 35.1 29.7 14.9 2.7 2.7

2011 14.6 39.6 26 16.1 3.3 0.4

2012 25 34 22 13 6


0

5

10

15

20

25

30

35

40

45

50

Finding Materials

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J

Extremely Important Very Important Important Somewhat Important Not Important N/A

2005 55.2 25.9 15.5 3.4 0 0

2006 43.8 39 14.6 2.2 0 0.4

2007 52 31.9 13.8 2.1 0 0

2008 54.6 32.3 10.8 1.5 0.5 0

2009 55 28.6 11 5.5

2010 53.3 28 13.3 2.7 1.3 1.3

2011 46.4 31.2 15.2 5.1 0.7 1.4

2012 52 32 6 7 2 2


0

10

20

30

40

50

60

Library's Importance

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J

Daily Weekly Monthly Twice a Semester Once a Semester Never

2005 16.7 41.7 31.7 10 0 0

2006 13.9 48.9 27.4 7.7 1.5 0.7

2007 19.8 44.2 26.8 6.52 1.4 1.2

2008 35.4 42.4 18.6 2.5 0.7 0

2009 33.3 52.7 9.7 3.2 1.1

2010 40 44 10.7 5.3 0 0

2011 27.6 43 21 7 0.7 0.7

2012 39 45 13 1 1 2


0

10

20

30

40

50

60

Library Use

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J

Daily Weekly Monthly Twice a Semester Once a Semester Never

2005 5.2 27.6 41.4 20.1 5.2

2006 6.8 24 44.1 17.5 7.6

2007 6.8 23.6 35.7 18.9 10.2 4.3

2008 9 26.1 34.7 15.2 8.5 5.6

2009 6.7 28.1 33.7 1.1 20.2 10.1

2010 10.7 34.7 24 16 8 0

2011 7.3 21.5 33.8 16 10.9 10.5

2012 11 26 33 11 10 9


0

5

10

15

20

25

30

35

40

45

50

How often do you ask a librarian for assistance?

2005

2006

2007

2008

2009

2010

2011

2012

Attachment J

More …

Books Video/DVDs Electronic ResourcesLonger Hours Laptops Less Noise Study Rooms

46 78 26 41 19 19 47

Other No Opinion

9

Library Survey Results 2012

0

10

20

30

40

50

60

70

80

90

Are there improvements you would like to see the library make?

Books

Video/DVDs


Longer Hours

Laptops

Less Noise

Study Rooms

Other

No Opinion

Attachment J

Faculty/Staff Alumni Local Patron Visitor Commuting Student Distance Ed.

11 5 3 7 32 2


Residential Student

57

Patron Type

Faculty/Staff

Alumni

Local Patron

Visitor

Commuting Student

Distance Ed.

Residential Student

Attachment J

Freshman Sophomore Junior Senior Graduate Student Special Student

21 21 26 36 6 1


Student Status

Freshman

Sophomore

Junior

Senior

Graduate Student

Special Student