the ux interview
TRANSCRIPT
The UX InterviewGuilherme Rodrigues
@ux_uae / #uxUAE
Robin Deegan @ux_UAE @ deeganrob
#uxUAE
Welcome!
Introductions
- Name
- What you do?
- How UX relates to what you do?
- Thoughts on <insert subject here>
Driverless car
AgendaWhat we’re gonna talk about
The UX Role
Recruiters
Candidates
Some thoughts
A bit about myself
A bit about yourself
– A brilliant mind
“A quote for an inspirational moment :D”
The UX Role
Types of UX roles
User Experience Designer
User Researcher
User Experience Architect
UX/UI Design
Interaction Designer
Expertise
Technical? Digital?
Research? Marketing?
Website / App / Software
Digital service
Conversion
“Out of the box”
Magic
Some suggestionsKnow more about the company and what they do - Latest achievements / Products - InvestorsInterviewer researchEx-employees or current UXers working at the company (if any)
The Recruiter
The interview will start!
Don’t worry. It’s like diarrhea. It’s not gonna be the first. Not the last too.
Confident on yourself. It’s your chance to see the potential “marriage” between you and the company.
Shake hands, eye contact, hands positions, your position, your clothes, take a shower, etc… ALL OF THESE STUFF ARE IMPORTANT TOO!
What they wanna know?
KNOWLEDGE SKILLSATTITUDE
If the recruiter is a UXer?
QuestionsHow do you structure an AB test?How do you validate the data that comes out of that testing?How do you measure the ROI on your UX?Is it content first or mobile first?How do you incorporate UX into an Agile team?
What would you change here?
And If the recruiter is not a
UXer?
Tell me about yourself
Where would you be in 5 years?
Which tools do you use?Why should I hire
you?Specially at the end of the
conversation
Behavioral questionsBe ready for them too!These ones are people-type behavioral questions- What’s the project you worked on that you’re most proud of?- Have you given feedback on someone else’s designs before? What about receiving feedback?
Behavioral questionsAnd these are project-type behavioral questionsCan you describe a time when the requirements changed in the middle of a project, and how you handled that?We want to make our website responsive. How would you approach this?
The Candidate
Now it’s your turnIt’s like a marriage. Both have to like each other. “IDEALLY”
Be ready with your stuffs! CV, portfolio, process, etc...Do some questions too, not just because you wanna look interested, but because they will support on your decision.Consider you might say no too.
Possible questionsHow does UX contribute strategically to the company’s success? Helps you to identify how company sees UX and the level of understanding from top to down.
How is the team structure? Tells you if you’d have to design, or craft some code :)Not necessarily, but gives you a glance about the challenges and opportunities.
Possible questionsWho is the decision maker when it comes to design approvals? Is there a formal process?Tells whether the company is data driven, or takes its own way of approving designs.
What part of the design process does the team spend the most time on?Tells you a lot regarding the company’s process. Whether they dedicate time on initial UX or just jump into execution.
Overall, I wanna say…
Be confident.Be yourself!
“There is always an old flip flop for an ugly foot”
• Translating: Got a NO. Don’t worry! One door closes, a window will open. It’s a matter of time.
Heinecken job interview
https://www.youtube.com/watch?v=Aq6y3RO12UQ
References• UX Switch
http://www.uxswitch.com/questions-to-ask-at-a-ux-interview
• HelloErick / Blog - Erik Flowershttp://www.helloerik.com/what-ive-learned-as-a-ux-interviewer
• Smashing Magazinehttps://www.smashingmagazine.com/2012/02/how-to-recruit-a-ux-designer
References• Usability Counts - Patrick Neeman
http://www.usabilitycounts.com/2014/01/29/kill-ux-interview
• Robert Powell / How to recruit a Senior UX Permhttps://www.linkedin.com/pulse/how-recruit-senior-ux-perm-robert-powell
Thanks!@UX_UAE
Jonathan | Robin | Katral