tiffany horan - resume

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Tiffany Horan 270 4 th Street East #102 St. Paul, MN 55101 [email protected] 612-203-5495 Results-driven Merchant with expertise in Project Management, Process Development, Promotional/Pricing Planning, Inventory Management, Company Budgeting, Company Calendar Management, Product Placement, System Integration, Process/System Implementation, Promotional and Complex Pricing Optimization and Executive Level Communication Education University of Minnesota – Twin Cities 2002-2006 Major: Retail Merchandising Minor: Business Management Experience Gander Mountain Sr. Merchandising Promotions/Pricing Manager: 2013 - Current Manage a growing promotional team of 4, developing business and pricing acumen as well as creating efficient internal processes and practices. Recruit, develop and coach promotional team members to excel at their jobs and progress in their careers Partner with Senior VP’s, VP’s Merchandising Directors, Site Operations, Marketing and Creative to ensure a shared understanding of customer shopping behaviors, category strategies, financial and marketing levers as well as any other key business drivers as input for our promotional strategy Define, analyze and review with key stakeholders business metrics (i.e. sales, share, value perception, margin, customer attributes, etc.) to continually evaluate and refine promotional practices, tactics and strategy. Continually evaluate competitors and marketplace dynamics to assess the impact on Ganders’ business and develop data driven promotional strategy and process recommendations Drive the implementation of tactical pricing initiatives and strategy changes, addressing process, technical requirements and change management Developed the promotional pricing process to ensure pricing strategies are executed, communicated and on time through partnership with Merchandising, Store Operations, and E-Commerce Rolled out complex pricing package project in RPM (Oracle Suite) including buy one get one and coupon functionality Launched company VIP/Key Item project that maximizes dollars per sq. ft. performance in aisle /bulk stack locations on a quarterly basis Ad Planning Manager: 2012 – 2013 Developed the Advertising process for all print media by partnering across Merchandising, Marketing, Creative, Store Operations, E-Commerce, and the Distribution Center to drive company profitability, execution and communication Manage pre-season, in-season, and post-season analysis and calendar to identify opportunities and risks to maximize margin dollars for a multi-million dollar print media budget Liaison between Merchants, Marketing, Creative, Store Operations, E-Commerce, and Distribution Center as the go-to person for the Ad Planning and Review processes Work with the companies Chief Operating Officer, Marketing EVP, Merchandising VP and Merchandising Directors to align recommendations for pagination based on historical performance and strategic objectives

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Page 1: Tiffany Horan - Resume

Tiffany Horan270 4th Street East #102 St. Paul, MN 55101

[email protected]

Results-driven Merchant with expertise in Project Management, Process Development, Promotional/Pricing Planning, Inventory Management, Company Budgeting, Company Calendar Management, Product Placement, System Integration, Process/System Implementation, Promotional and Complex Pricing Optimization and Executive Level CommunicationEducationUniversity of Minnesota – Twin Cities 2002-2006Major: Retail MerchandisingMinor: Business Management

ExperienceGander MountainSr. Merchandising Promotions/Pricing Manager: 2013 - Current

Manage a growing promotional team of 4, developing business and pricing acumen as well as creating efficient internal processes and practices. Recruit, develop and coach promotional team members to excel at their jobs and progress in their careers

Partner with Senior VP’s, VP’s Merchandising Directors, Site Operations, Marketing and Creative to ensure a shared understanding of customer shopping behaviors, category strategies, financial and marketing levers as well as any other key business drivers as input for our promotional strategy

Define, analyze and review with key stakeholders business metrics (i.e. sales, share, value perception, margin, customer attributes, etc.) to continually evaluate and refine promotional practices, tactics and strategy.

Continually evaluate competitors and marketplace dynamics to assess the impact on Ganders’ business and develop data driven promotional strategy and process recommendations

Drive the implementation of tactical pricing initiatives and strategy changes, addressing process, technical requirements and change management

Developed the promotional pricing process to ensure pricing strategies are executed, communicated and on time through partnership with Merchandising, Store Operations, and E-Commerce

Rolled out complex pricing package project in RPM (Oracle Suite) including buy one get one and coupon functionality Launched company VIP/Key Item project that maximizes dollars per sq. ft. performance in aisle /bulk stack locations

on a quarterly basisAd Planning Manager: 2012 – 2013

Developed the Advertising process for all print media by partnering across Merchandising, Marketing, Creative, Store Operations, E-Commerce, and the Distribution Center to drive company profitability, execution and communication

Manage pre-season, in-season, and post-season analysis and calendar to identify opportunities and risks to maximize margin dollars for a multi-million dollar print media budget

Liaison between Merchants, Marketing, Creative, Store Operations, E-Commerce, and Distribution Center as the go-to person for the Ad Planning and Review processes

Work with the companies Chief Operating Officer, Marketing EVP, Merchandising VP and Merchandising Directors to align recommendations for pagination based on historical performance and strategic objectives

Prepare weekly review of financial results of ads and present recommendations to EVP’s, and Directors for future print media

Manage the Rebate Process: forecasting, tracking, reporting, analysis, etc.Inventory Manager Direct: 2010 – 2012

Expert at total level inventory that impacted the bottom line across the Direct channel Lead and developed a team of 4 in all activities of Inventory Management including forecasting, replenishment,

allocation, promotional/seasonal execution and resource management Built direct assortment plans and processes to drive cohesive company assortments and alignment/execution of

strategies Developed the back order process that aligned/optimized Brick and Mortar and Direct inventory Managed Merchandising system integration between Brick and Mortar/Direct (Ecometry to Oracle Suite) Created the direct inventory planning process for new stores, store remodels, advertising and events Ensured timely and accurate execution of company strategies to optimize inventory levels and drive profitable sales Partnered with Product Managers and Planners in assessing and determining assortment and financial goals Recommended and implemented organizational change in Direct business to better align company resources Aligned processes and procedures across Brick and Mortar/Direct businesses Partnered across Marketing, Creative, Merchandising, Inventory, Planning and Store Ops to drive the catalog process

from pagination to out the door execution 4 times a year Lead Inventory Analyst: Men’s and Women’s Outerwear, Youth Apparel and Outerwear Accessories: 2009 – 2010

Page 2: Tiffany Horan - Resume

Lead team of two to ensure on time delivery, 95%+ in-stocks, of over $75 million dollars of inventory Drove 20%+ sales increase through recommendations based on product trend and sales analysis

Inventory Analyst: Men’s and Women’s Activewear: 2007-2009 Managed over $25m worth of inventory to achieve sales, margin, turn and inventory goals across 15,000 SKU’s Identified opportunities to increase sales and margin, improve turn and minimize markdowns

Merchandising Assistant: Men’s Activewear: 2006 – 2007 Maintained business relationships with vendors to ensure on time delivery across 23,000 skus across 100+ stores Developed the process for consistent tracking of purchase orders for total inventory team

Awards 2015 Q2 Peak Performer 2015 May Peak Performer

Other Skills and Expertise Oracle Suite 12.0.9 (RMS, RPM, RDW, Allocation System, RDF) Ecometry JDA Microsoft Office Suite 2010 Internal Web Apps program