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1 Islamic University , Gaza - Palestine Department of Industrial Engineering Introduction to Principles of Production Management WS 2009/2010 Presented by Dr. Eng. Abed Schokry Islamic University , Gaza - Palestine What is Forecasting Process of predicting a future event Underlying basis of all business decisions: Production Inventory Personnel Facilities Islamic University , Gaza - Palestine Introduction to Forecasting What is forecasting?  Not just a gues s  – Defini te methods of predi cting futu re events Why are we interested?  – Forecast s provide helpf ul informa tion to make better decisions  Rewards of good forec asting or penal ties for bad forecast ing can be high  Forecast ing i s easier and cheaper now Islamic University , Gaza - Palestine Types of Forecasts by Time Horizon Short Short- -range forec ast range forecast Up to Up to 1 year; usual ly less than year; usually less than 3 3 mont hs months Job scheduli ng, worker assign ments Job scheduling, worker assignments Medium Medium- -range forecast range forecast 3 months to months to 3 years years Sales & product ion planni ng, bud geting Sales & production planning, budgeting Long Long- -range forecast range forecast 3 + years years New prod uct pla nning, f acil ity locat ion New product planning, facility location

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Islamic University, Gaza - Palestine

Department of Industrial Engineering

Introduction to Principles of ProductionManagement

WS 2009/2010

Presented by

Dr. Eng. Abed Schokry

Islamic University, Gaza - Palestine

What is Forecasting

Process of predicting a future event Underlying basis of allbusiness decisions:

• Production• Inventory

• Personnel• Facilities

Islamic University, Gaza - Palestine

Introduction to Forecasting

• What is forecasting?

 – Not just a guess

 – Definite methods of predicting future events

• Why are we interested?

 – Forecasts provide helpful information to make betterdecisions

 – Rewards of good forecasting or penalties for bad forecasting

can be high – Forecasting is easier and cheaper now

Islamic University, Gaza - Palestine

Types of Forecasts by Time Horizon

ShortShort--range forecastrange forecast

•• Up toUp to 11 year; usually less thanyear; usually less than 33 monthsmonths•• Job scheduling, worker assignmentsJob scheduling, worker assignments

MediumMedium--range forecastrange forecast

•• 33 months tomonths to 33 yearsyears•• Sales & production planning, budgetingSales & production planning, budgeting

LongLong--range forecastrange forecast

•• 33++ yearsyears

•• New product planning, facility locationNew product planning, facility location

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Islamic University, Gaza - Palestine

Short-term vs. Longer-term Forecasting

Medium/long range forecasts deal with more comprehensive issuesMedium/long range forecasts deal with more comprehensive issues

and support management decisions regarding planning andand support management decisions regarding planning andproducts, plants and processes.products, plants and processes.

ShortShort--term forecasting usually employs different methodologies thanterm forecasting usually employs different methodologies thanlongerlonger--term forecastingterm forecasting

ShortShort--term forecasts tend to be more accurate than longerterm forecasts tend to be more accurate than longer--termtermforecastsforecasts

Islamic University, Gaza - Palestine

Seven Steps in Forecasting

Determine the use of the forecastDetermine the use of the forecast

Select the items to be forecastedSelect the items to be forecasted

Determine the time horizon of the forecastDetermine the time horizon of the forecast

Select the forecasting model(s)Select the forecasting model(s)

Gather the dataGather the data

Make the forecastMake the forecast

Validate and implement resultsValidate and implement results

Islamic University, Gaza - Palestine

Forecasting Approaches

Qualitative MethodsQualitative Methods

(subjective) = people expertise)

Quantitative MethodsQuantitative Methods((objective) = math models

••Used when situation isUsed when situation is

vague & little data existvague & little data exist

••New productsNew products

••New technologyNew technology

•• Involves intuition, experienceInvolves intuition, experience

e.g., forecasting sales one.g., forecasting sales on

InternetInternet

••Used when situation is ‘stable’Used when situation is ‘stable’& historical data exist& historical data exist

••Existing productsExisting products

••Current technologyCurrent technology

•• Involves mathematicalInvolves mathematicaltechniquestechniques ¨̈e.g., forecastinge.g., forecasting

sales of color televisionssales of color televisions

Islamic University, Gaza - Palestine

Forecasting Process

6. Check forecastaccuracy with oneor more measures

4. Select a forecastmodel that seemsappropriate for data

5. Develop/computeforecast for periodof historical data

8a. Forecast overplanning horizon

9. Adjust forecastbased on additionalqualitative informationand insight

10. Monitor resultsand measureforecast accuracy

8b. Select newforecast model oradjust parametersof existing model

7.Is accuracyof forecast

acceptable?

1. Identify thepurpose of forecast

3. Plot data andidentify patterns

2. Collect historicaldata

No

Yes

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Islamic University, Gaza - Palestine

Overview of Qualitative Methods

Jury of executive opinionJury of executive opinion

Pool opinions of highPool opinions of high--level executives, sometimes augment bylevel executives, sometimes augment bystatistical modelsstatistical models

Delphi methodDelphi method

Panel of experts, queried iterativelyPanel of experts, queried iteratively

Sales force compositeSales force composite

Estimates from individual salespersons are reviewed forEstimates from individual salespersons are reviewed forreasonableness, then aggregatedreasonableness, then aggregated

Consumer Market SurveyConsumer Market Survey

Ask the customerAsk the customer

Islamic University, Gaza - Palestine

Overview of Qualitative Methods

•• Jury of executive opinion

Pool opinions of high-level executives, sometimes augment bystatistical models

• Delphi method

Panel of experts, queried iteratively

• Sales force composite

Estimates from individual salespersons arereviewed for reasonableness, then aggregated

• Consumer Market Survey

Ask the customer

Islamic University, Gaza - Palestine

Jury of Executive Opinion

•• Involves small group of high-level managers• Group estimates demand by working toge ther

• Combines managerial experience with statistical models

• Relatively quick

• ‘ Group-think’ is disadvantage

Islamic University, Gaza - Palestine

Sales Force Composite

•• Each salesperson projects his or her salesEach salesperson projects his or her sales

•• Combined at district & national levelsCombined at district & national levels

•• Sales reps know customers’ wantsSales reps know customers’ wants

•• Tends to be overly optimisticTends to be overly optimistic

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Islamic University, Gaza - Palestine

Delphi Method

• I terative group process

• 3 types of peop le:

• Dec ision makers

• Staff• Respondents

A panel of experts are individually questioned about their

perceptions of future events.

• Reduces ‘group-think’

Islamic University, Gaza - Palestine

Consumer Market Survey

• Ask customers about purchasing plans

• What consumers say, and what they actually do are often different

• Sometimes difficult to answer

Islamic University, Gaza - Palestine

Quantitative Forecasting Methods (Non-Naive)

Islamic University, Gaza - Palestine

What is a Time Series?

Is a set of observations measured at successive points in time oversuccessive periods of time.

A time series is a time-ordered list of historical data .

Assumption : the history is a reasonable predictor of the future.

Obtained by observing response variable at regular time periods

Assumes that factors influencing past and present will continue influencein future

Example:

Year: 1998 1999 2000 2001 2002Sales: 78.7 63.5 89.7 93.2 92.1

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Time Series Components

Islamic University, Gaza - Palestine

Trend Component

•Persistent, overall upward or downward pattern

•Due to population, technology etc.

•Several years duration

Islamic University, Gaza - Palestine

Seasonal Component

• Regular pattern of up & down fluctuations• Due to weather, customs etc.

• Occurs within 1 year

Examples of seasonal model:

• heating fuel• skiing equipment• ice cream

Islamic University, Gaza - Palestine

Common Seasonal Patterns

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Cyclical Component

• Repeating up & down movements

• Due to interactions of factors influencing economy• Usually 2-10 years duration

Islamic University, Gaza - Palestine

Random Component

• Erratic, unsystematic, ‘residual’ fluctuations

• Due to random variation or unforeseen events

o Union strikeo Tornado

• Short duration & non-repeating

Islamic University, Gaza - Palestine

Costs and Benefits of Forecasting

Benefits:

 – Aids decision making

 – Informs planning and resource allocation decisions

 – If data is of high quality, can be accurate

Islamic University, Gaza - Palestine

Benefits and Costs of Forecasting

Costs:

 – Data not always reliable or accurate

 – Data may be out of date

 – The past is not always a guide to the future

 – Qualitative data may be influenced by peer pressure

 – Difficulty of coping with changes to external factors out of the

business’s control – e.g. economic policy, politicaldevelopments, natural disasters – Tsunami, earthquakes, etc.

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End of Chapter 3