time_horizon
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Islamic University, Gaza - Palestine
Department of Industrial Engineering
Introduction to Principles of ProductionManagement
WS 2009/2010
Presented by
Dr. Eng. Abed Schokry
Islamic University, Gaza - Palestine
What is Forecasting
Process of predicting a future event Underlying basis of allbusiness decisions:
• Production• Inventory
• Personnel• Facilities
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Introduction to Forecasting
• What is forecasting?
– Not just a guess
– Definite methods of predicting future events
• Why are we interested?
– Forecasts provide helpful information to make betterdecisions
– Rewards of good forecasting or penalties for bad forecasting
can be high – Forecasting is easier and cheaper now
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Types of Forecasts by Time Horizon
ShortShort--range forecastrange forecast
•• Up toUp to 11 year; usually less thanyear; usually less than 33 monthsmonths•• Job scheduling, worker assignmentsJob scheduling, worker assignments
MediumMedium--range forecastrange forecast
•• 33 months tomonths to 33 yearsyears•• Sales & production planning, budgetingSales & production planning, budgeting
LongLong--range forecastrange forecast
•• 33++ yearsyears
•• New product planning, facility locationNew product planning, facility location
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Short-term vs. Longer-term Forecasting
Medium/long range forecasts deal with more comprehensive issuesMedium/long range forecasts deal with more comprehensive issues
and support management decisions regarding planning andand support management decisions regarding planning andproducts, plants and processes.products, plants and processes.
ShortShort--term forecasting usually employs different methodologies thanterm forecasting usually employs different methodologies thanlongerlonger--term forecastingterm forecasting
ShortShort--term forecasts tend to be more accurate than longerterm forecasts tend to be more accurate than longer--termtermforecastsforecasts
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Seven Steps in Forecasting
Determine the use of the forecastDetermine the use of the forecast
Select the items to be forecastedSelect the items to be forecasted
Determine the time horizon of the forecastDetermine the time horizon of the forecast
Select the forecasting model(s)Select the forecasting model(s)
Gather the dataGather the data
Make the forecastMake the forecast
Validate and implement resultsValidate and implement results
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Forecasting Approaches
Qualitative MethodsQualitative Methods
(subjective) = people expertise)
Quantitative MethodsQuantitative Methods((objective) = math models
••Used when situation isUsed when situation is
vague & little data existvague & little data exist
••New productsNew products
••New technologyNew technology
•• Involves intuition, experienceInvolves intuition, experience
e.g., forecasting sales one.g., forecasting sales on
InternetInternet
••Used when situation is ‘stable’Used when situation is ‘stable’& historical data exist& historical data exist
••Existing productsExisting products
••Current technologyCurrent technology
•• Involves mathematicalInvolves mathematicaltechniquestechniques ¨̈e.g., forecastinge.g., forecasting
sales of color televisionssales of color televisions
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Forecasting Process
6. Check forecastaccuracy with oneor more measures
4. Select a forecastmodel that seemsappropriate for data
5. Develop/computeforecast for periodof historical data
8a. Forecast overplanning horizon
9. Adjust forecastbased on additionalqualitative informationand insight
10. Monitor resultsand measureforecast accuracy
8b. Select newforecast model oradjust parametersof existing model
7.Is accuracyof forecast
acceptable?
1. Identify thepurpose of forecast
3. Plot data andidentify patterns
2. Collect historicaldata
No
Yes
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Overview of Qualitative Methods
Jury of executive opinionJury of executive opinion
Pool opinions of highPool opinions of high--level executives, sometimes augment bylevel executives, sometimes augment bystatistical modelsstatistical models
Delphi methodDelphi method
Panel of experts, queried iterativelyPanel of experts, queried iteratively
Sales force compositeSales force composite
Estimates from individual salespersons are reviewed forEstimates from individual salespersons are reviewed forreasonableness, then aggregatedreasonableness, then aggregated
Consumer Market SurveyConsumer Market Survey
Ask the customerAsk the customer
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Overview of Qualitative Methods
•• Jury of executive opinion
Pool opinions of high-level executives, sometimes augment bystatistical models
• Delphi method
Panel of experts, queried iteratively
• Sales force composite
Estimates from individual salespersons arereviewed for reasonableness, then aggregated
• Consumer Market Survey
Ask the customer
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Jury of Executive Opinion
•• Involves small group of high-level managers• Group estimates demand by working toge ther
• Combines managerial experience with statistical models
• Relatively quick
• ‘ Group-think’ is disadvantage
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Sales Force Composite
•• Each salesperson projects his or her salesEach salesperson projects his or her sales
•• Combined at district & national levelsCombined at district & national levels
•• Sales reps know customers’ wantsSales reps know customers’ wants
•• Tends to be overly optimisticTends to be overly optimistic
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Delphi Method
• I terative group process
• 3 types of peop le:
• Dec ision makers
• Staff• Respondents
A panel of experts are individually questioned about their
perceptions of future events.
• Reduces ‘group-think’
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Consumer Market Survey
• Ask customers about purchasing plans
• What consumers say, and what they actually do are often different
• Sometimes difficult to answer
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Quantitative Forecasting Methods (Non-Naive)
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What is a Time Series?
Is a set of observations measured at successive points in time oversuccessive periods of time.
A time series is a time-ordered list of historical data .
Assumption : the history is a reasonable predictor of the future.
Obtained by observing response variable at regular time periods
Assumes that factors influencing past and present will continue influencein future
Example:
Year: 1998 1999 2000 2001 2002Sales: 78.7 63.5 89.7 93.2 92.1
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Time Series Components
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Trend Component
•Persistent, overall upward or downward pattern
•Due to population, technology etc.
•Several years duration
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Seasonal Component
• Regular pattern of up & down fluctuations• Due to weather, customs etc.
• Occurs within 1 year
Examples of seasonal model:
• heating fuel• skiing equipment• ice cream
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Common Seasonal Patterns
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Cyclical Component
• Repeating up & down movements
• Due to interactions of factors influencing economy• Usually 2-10 years duration
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Random Component
• Erratic, unsystematic, ‘residual’ fluctuations
• Due to random variation or unforeseen events
o Union strikeo Tornado
• Short duration & non-repeating
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Costs and Benefits of Forecasting
Benefits:
– Aids decision making
– Informs planning and resource allocation decisions
– If data is of high quality, can be accurate
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Benefits and Costs of Forecasting
Costs:
– Data not always reliable or accurate
– Data may be out of date
– The past is not always a guide to the future
– Qualitative data may be influenced by peer pressure
– Difficulty of coping with changes to external factors out of the
business’s control – e.g. economic policy, politicaldevelopments, natural disasters – Tsunami, earthquakes, etc.
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End of Chapter 3