timothy a. judgemanagement competencies / fall 2012 mgtc 30300 management competencies fall 2012...

Timothy A. Judge Management Competencies / Fall 2012

MGTC 30300MANAGEMENT COMPETENCIES

Fall 2012Professor Timothy A. Judge

Class 9September 19, 2012

1


Alex WelchDan FoxMeghan ColeSarah DotzelAlexandria Moore

Colin RouserThomas KnightCaroline CorbettCrystal LovePatrick Cotter

Anders LeeDaniel DomingoFrank DyerMaddie KuczoraTomas AbrateBrenna Blakey

Marina ThiessenChristian LombardRyan BandyTyler EifertBeatrix WeilKevin Wildey

Bruce HeggieBreezi TooleTommy ReesSammie BrownMatthew Collins

Yellow Team

GreenTeam

Purple Team

Blue Team

Grey Team

Please Sit with Your Group Project TeamFor next few classes (today you will have to move for group discussion)


While I Set Up…Turn in Readings summary for

Chapters 6 & 7Turn in Writing a Memo

Assignment

3


Class #9Section 1

Review and Introduction

4


5

Class 9Wednesday, September 19, 2012Learning goals

◦Reflect on our communication tendencies

◦Develop strategies for motivating others


6

UnderstandingYOURSELF• Knowing Yourself• Managing Yourself• Reading and Managing

Emotions

PresentingTO OTHERS• Oral Communication

Skills• Listening and Non-

Verbal Communication• Written Communication

Skills

Deciding/SolvingYOURSELF• Analyzing Effectively • Prioritization,

Delegation, and Administration• Thinking Creatively• Making Ethical

Decisions

Deciding/SolvingWITH OTHERS• Making Decisions in

Groups• Problem-Solving in

Groups

Managing/LeadingYOURSELF• Self-presentation (e.g.,

interviews)• Motivating• Leading and Following

Managing/LeadingOTHERS• Making Effective

Presentations• Negotiating Effectively• Negotiating in Teams• Managing Conflict

FUNDAMENTAL APPLIED

INNERPRIVATESELFAnimus

OUTERPUBLICSELFPersona

Personal (Work) and Professional (Life) Skills

Well-Being• Eudaimonia (Aristotle)• Hedonia (Epicurus)• Wholeness (Jung)

Contribution toOTHERSDo you contribute to the lives of others? In what ways?


7


Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED







8


Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED







9


Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED









Skills• Making Effective

Presentations


10


Emotions




Skills



Decisions



Groups





FUNDAMENTAL APPLIED









Skills• Making Effective

Presentations

• Motivating Others• Leading and Following


Class #9Section 2Motivation

11


12

What Is Motivation?How would you define motivation?

Why does it matter?

What is a behaviorist approach to motivation? Does it work?

How does a competent manager motivate?


13

33%

18%

12%

6%

5%

1%

0% 10% 20% 30% 40%

Work

Do nothing

Exercise

See friends

Hobby or sports

See family

If y

ou

had

a c

ou

ple

of

extr

a h

ou

rsin

a d

ay,

how

wou

l d y

ou

sp

en

d t

hem

? Does Work Motivate?


Class #9Section 3

Video: The Work ZoneMotivation

14


ParticipationParticipation

15

Goal CommitmentGoal Commitment

Specific GoalsSpecific Goals Difficult GoalsDifficult Goals

FeedbackFeedback

Factors Affecting Goal Setting SuccessFactors Affecting Goal Setting Success

Goal Setting Theory


16

Goal-setting process

Attention

Effort

Persistence

Strategies

Performance

How Does Goal Setting Work?


17

Perc

en

tag

e o

f M

axim

um

Weig

ht

Carr

ied

on

Each

Tri

p

Before Goal

AfterGoal

Four-Week Periods

50

60

70

80

90

100

1 2 3 4 5 6 7 8 9 101112 SevenYears Later

94

There was drasticincrease in perf-ormance after a

goal was set

Performance at goal wassustained seven years after

the goal was first set

Perc

en

tag

e o

f m

axim

um

weig

ht

carr

ied

on

each

tri

pEffect of Goals on MotivationStudy at Weyerhauser


18

Mean

Gro

up

Eff

ecti

ven

ess I

nd

ex

Feedback + goal setting + incentives (530)High

Low

100

200

300

400

500

1-9 10-14 15-19 20-24Time (in months)

Feedback + goalsetting (520)

Feedback (380)

Baseline(before

feedback)(108)

Feedback and goalsetting improved

group effectivenesseven more

Feedback improvedgroup effectiveness

Feedback and Goal Setting


19

Stretch targets are goals that are considered “virtually unattainable”

Pioneered by Jack Welch and now used by many companies (sometimes misused)

Stretch targets must be accompanied by autonomy and resources

When targets are attained, rewards must be shared (rewards and goals must be aligned)

Managerial Applications


20

99/110 studies showed that hard, specific goals produce greater performance than medium, easy, do-your-best, or no goals

Average productivity improvements:◦8.9% for hard, specific goals◦17.5% for hard, specific goals with feedback

Where to set goals?◦At the maximum level that employees will

accept and commit to

Research Support


21

Are there limitations to the effectiveness of goal-setting?

What are the effects on individuals?What about intrinsic motivation—

◦Does it have advantages (or disadvantages) relative to goal-setting motivation?

◦How to increase intrinsic motivation?

Discussion Questions


Class #9Section 4

Goal-Setting Exercise #2:Brainstorming

22


23

Brainstorming ExerciseFollow instructions on sheetDo not look at others’ sheetsYou have one minute to read and

3 minutes to writeStart nowWhen finished, turn in sheet to

Prof. Judge


24

Domingo Daniel 1 Bandy Ryan 3Knight Thomas 1 Rees Tommy 3Corbett Caroline 1 Collins Matthew 3Cotter Patrick 1 Wildey Kevin 3Lee Anders 1 Heggie Bruce 3Dotzel Sarah 1 Dyer Frank 3Cole Meghan 1 Toole Breezi 3Kuczora Maddie 2 Blakey Brenna 4Brown Sammie 2 Lombard Christian 4Rouser Colin 2 Love Crystal 4Welch Alex 2 Eifert Tyler 4Fox Dan 2 Moore Alexandria 4Abrate Tomas 2 Weil Beatrix 4Thiessen Marina 2


25

0 2 4 6 8 10 12 140

2

4

6

8

10

12

Number Generated

Goal


26

MotivationWhat does this exercise tell you

about human motivation?Does quantity equal quality?How important is intrinsic

motivation—and how can it be increased?


Class #9Section 5

Goal-Setting Exercise #1:Cartoon Group

27


28

Cartoon Group ExerciseSee teams on next slideYou have 2 minutes to write down

ideas and your group has 5 minutes to complete its work

Start nowWhen finished, turn in sheet to

Prof. Judge


29

Blakey Brenna 1 Rouser Colin 4

Corbett Caroline 1 Eifert Tyler 4

Cole Meghan 1 Domingo Daniel 4

Weil Beatrix 1 Fox Dan 4

Dyer Frank 1 Moore Alexandria 4

Lombard Christian 2 Wildey Kevin 5

Bandy Ryan 2 Thiessen Marina 5

Dotzel Sarah 2 Love Crystal 5

Lee Anders 2 Cotter Patrick 5

Brown Sammie 3 Knight Thomas 5

Heggie Bruce 3 Toole Breezi 6

Welch Alex 3 Rees Tommy 6

Collins Matthew 3 Abrate Tomas 6

Kuczora Maddie 6


Class #9Section 6

Class Matters

30


Ten minutes for meeting with your project groupKeep in mind your first group project is

due on October 24 – Extra Credit Viande Foodservice Project

Formal Group Project and Presentation are due November 14

31


Upcoming due datesAll instructions are on websiteOctober 8 – Collecting No’s

Assignment dueOctober 24 – Group Extra Credit

Viande Foodservice Project dueOctober 29 – Personal Development

Plan due

32


33

Next class (Monday, September 24)Me◦An exercise◦Oriented toward learning objective:

Prioritization, delegation, and administration

You◦Write in your journal!◦I suggest you give the assignment

and spreadsheet a 30-minute read before class

timothy a. judgemanagement competencies / fall 2012 mgtc 30300 management competencies fall 2012...

Documents

judgemanagement competencies

oral communication skills

professor timothy

communication tendencies

groups managingleading

group discussion slide

group project team

groups problemsolving