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Transit Integration's Role in Bike Share Gina Meronek BCycle, IT Manager Waterloo, WI

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Page 1: Title of Session Line 1 Title of Session Line 2 › wp-content › uploads › Resources... · pay-as-you-go •Payments timing variations •Discounts for users •Credit card use

Transit Integration's Role in Bike Share

Gina Meronek

BCycle, IT Manager

Waterloo, WI

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• Bike share system basics

• Options for interoperability

• Current models: bike share + transit

• Upcoming integrations

Summary

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• Riders control a $1200 transit asset

• Registered accounts required

• Casual Users vs. Members

• Routes are defined by the individuals

Bike Share Users

https://pbs.twimg.com/media/C5HSEFUWQAA1e4C.jpg

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Bike Share Access

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Bike Share Fees & Payments

• Memberships vs. pay-as-you-go

• Payments timing variations

• Discounts for users

• Credit card use is dominant

• Cash payments via PayNearMe

• Future = Transit Wallet

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• Partner with cities

• Often operated by non-profits

• Multiple funding sources

• Growing partnerships with local transit

Bike Share Systems

Image Source: https://pbs.twimg.com/media/C3wlWjGUYAACwGz.jpg

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• Attract more riders

• Repeat use is second nature

• Safe & effective routes

• Payment options fit customers

• Provide new understanding of ecosystem for riders & transit

Interoperability Goals

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• Transit data feeds: GTFS, GBFS

• Smart cards: RFID

• Mapping solutions: waypoints vs routes

• Shared accounts

• Back-office payment integrations

• Mobile ticketing: access vs. membership

Options for Interoperability

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• Metro + BCycle + BTS

• TAP Transit Card = Bike Share Card

• Change card at any time

• Metro sets pricing

• Separate membership

Current Models: LA Metro

Image Source: https://pbs.twimg.com/media/Cy2zPLBXEAApbfK.jpg

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• TAP account becomes central “purse”

• Account value instead of stored value

• Leverage payment methods from transit

• Shared discounts & fare transfers

• Data transparency for multi-modal analysis

• Pattern for future reciprocity

LA Metro Integration: Next Phase

Image Source: http://bit.ly/2mpL2ne

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• Houston & San Antonio + Moovel + BCycle

• Deep linking: curated flow between apps

• RideTap SDK: Public & private mobility options

• First phase: no user information

• Shared registration in future?

Upcoming Integrations

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• RTC Las Vegas + Masabi + Transit App + BCycle

• Mobile registration, payment, ticketing, routing

• Each provides their specialty

• Each attracts new audience

Upcoming Integrations

Image Source: https://tinyurl.com/j6trxs2

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• Integrations are ongoing partnerships

• Must solve problems for the rider

• Iterate to evolve options for access & payment

• Mobile apps must be part of the solution

Key Conclusions

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Gina Meronek

IT Manager, [email protected]

Thank You