tlif207c - conduct housekeeping activities - learner guide

TLIF207C Conduct

housekeeping

activities Learner Guide

Contents

What this Learner’s Guide is about ........................................ 1 Planning your learning ........................................................... 2 How you will be assessed ...................................................... 5

Section 1............................................................................................. 7 What is housekeeping?.......................................................... 7

Section 2........................................................................................... 17 What OHS aspects are involved in housekeeping? ............. 17

Section 3........................................................................................... 27 What equipment is used in housekeeping? ......................... 27

Section 4........................................................................................... 37 What housekeeping tasks do you have to perform? ............ 37

Additional resources....................................................................... 43

Feedback on activities .................................................................... 51

TLIF207C Conduct housekeeping activities

© Australian National Training Authority 2003 Page 1 Customised and developed by Armstrong’s Driver Education Pty Ltd March 2009 ADELG1063

What this Learner’s Guide is about

This Learner’s Guide is about the skills and knowledge required to conduct housekeeping activities in the workplace, including identifying required housekeeping requirements, procedures and resources for different areas of the workplace, monitoring and maintaining cleanliness and tidiness in the workplace, and completing assigned housekeeping tasks.

The Elements of Competency from the unit TLIF207C Conduct housekeeping activities covered in this Learner’s Guide are listed below.

Identify the housekeeping requirements, procedures and resources of different areas of the workplace

Monitor and maintain cleanliness and tidiness in the workplace

Complete assigned housekeeping duties

This unit of competency is from the Transport and Logistics Training Package (TLI07).


Page 2 © Australian National Training Authority 2003 ADELG1063 Customised and developed by Armstrong’s Driver Education Pty Ltd March 2009

Planning your learning

It is important to plan your learning before you start because you may already have some of the knowledge and skills that are covered in this Learner’s Guide. This might be because:

• you have been working in the industry for some time, and/or

• you have already completed training in this area.

Together with your supervisor or trainer use the checklists on the following pages to help you plan your study program. Your answers to the questions in the checklist will help you work out which sections of this Learner’s Guide you need to complete.

This Learner’s Guide is written with the idea that learning is made more relevant when you, the learner, are actually working in the industry. This means that you will have people within the enterprise who can show you things, discuss how things are done and answer any questions you have. Also you can practise what you learn and see how what you learn is applied in the enterprise.

If you are working through this Learner’s Guide and have not yet found a job in the industry, you will need to talk to your trainer about doing work experience or working and learning in some sort of simulated workplace.



Section 1: Housekeeping

Are you able to: Yes No

1. define housekeeping and its importance in the workplace and to yourself as a worker?

2. correctly identify housekeeping tasks and the equipment needed for those tasks in a workplace situation?

3. describe the importance of OHS as it applies to housekeeping in the workplace?

Section 2: OHS aspects involved in housekeeping


1. explain those parts of OHS regulations as they apply to housekeeping in the workplace?

2. use personal safety equipment necessary to carry out housekeeping in the workplace?

3. identify safety requirements for the use of cleaning agents required for housekeeping tasks?

4. remove and replace storage racks or stand?

Section 3: Equipment used in housekeeping


1. locate, correctly identify and use housekeeping items of equipment in your workplace, including mechanical items if used in your workplace?

2. maintain and correctly store housekeeping items in your workplace in a safe and secure manner?



Section 4: Housekeeping tasks


1. describe how you monitor and maintain housekeeping in your workplace?

2. complete a housekeeping inspection and complete the correct documentation?

3. name your workplace procedures for housekeeping?



How you will be assessed

Assessment of this Unit of Competency will include observation of real or simulated work processes using workplace procedures and questioning on underpinning knowledge and skills. It must be demonstrated in an actual or simulated work situation under supervision.

You will be required to:

• complete a housekeeping assessment checklist.



Section 1

What is housekeeping?



Section outline

Areas covered in this section

A definition of effective housekeeping and the effect that housekeeping can have on:

− safety

− productivity

− efficiency

Common housekeeping tasks and those particular to workplace needs

Identification of equipment needed for housekeeping tasks

Defining the link between OHS and housekeeping



How is housekeeping defined?

Housekeeping can be defined as the way organisations maintain safe, clean and healthy working areas in the workplace. Specific issues to consider are as follows:

• housekeeping must be of concern to everybody in the organisation

• poor standards of housekeeping will cause hazards and inefficiencies

• poor housekeeping will lead to a drop in productivity and will lower worker health and morale

• housekeeping is the responsibility of management and all workers

• housekeeping is directly linked to occupational health and safety (OHS). These regulations must be obeyed under federal and state/territory laws.

What are housekeeping tasks?

Housekeeping tasks can be grouped into a number of areas, including, but not limited to:

• OHS:

− safety

− cleanliness (sanitation) controls

• damage avoidance

• fire prevention and protection

• safe, secure storage systems

• regular inspections

• stock control

• personal hygiene and appearance

• maintenance and storage of housekeeping equipment.



Common housekeeping tasks are:

• vacuum cleaning

• painting

• weeding

• maintenance

• waste removal and recycling.



Activity 1: List housekeeping tasks

You should now take a few minutes to think of other likely housekeeping tasks that you could be expected to do.

Complete the ‘Housekeeping task worksheet’ (Form 1 in ‘Additional resources’).

List the tasks you thought of in the space provided below:

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

There is feedback on this activity at the back of this Learner’s Guide.



Activity 2: Special to worksite housekeeping tasks

Are there any special housekeeping tasks that are specific to your workplace?

Talk to your trainer or a group of other learners to identify any special or additional tasks.

List any tasks that you have identified in the space provided below:

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________




What equipment is used in housekeeping?

A wide range of equipment can be used to help with housekeeping. Some examples are:

• brooms and brushes

• safety equipment such as gloves, goggles, aprons and so on

• cleaning agents and associated items used to apply these agents

• ladders, ramps and scaffolding

• mechanical items such as vacuums, sweepers and high pressure cleaners.

As you work through the guide you will identify other equipment available for use in housekeeping tasks.

What is the link between housekeeping and OHS?

As you now know, housekeeping is essential to ensure a safe, clean and healthy workplace.

OHS regulations and codes of practice provide specific instructions on:

• occupational health and safety

• First Aid

• hazardous substances

• labelling of workplace substances

• manual handling.

All of these instructions apply to housekeeping duties.

Remember, the application of OHS Regulations is mainly a management responsibility but everyone is required to help and be involved.



Activity 3: The importance of housekeeping

There are three questions below that you now need to work through. Your answers can be discussed with your trainer or in a group discussion with other learners.

Complete the following statement:

1. ‘Housekeeping can be defined as the way

__________________________________________________

maintain ___________________________________________

and _______________________________________________

__________________________________________________

__________________________________________________

working areas in the __________________________________‘

2. List five housekeeping tasks and the equipment and/or products you need to complete those tasks?

1 _________________________________________________

2 _________________________________________________

3 _________________________________________________

4 _________________________________________________

5 _________________________________________________

3. Name the Regulation and Codes that apply to housekeeping in the workplace?

__________________________________________________

__________________________________________________




Remove and replace storage racks or stands

From time to time it will be necessary for you to remove, replace or alter storage facilities. It may be necessary for you to seek the help of a workmate or to use mechanical handling equipment, (remember your workplace occupational health and safety requirements). These changes may only include the movement of shelving in order to expand storage areas or they may necessitate removal or shifting of racks or pallet areas.

If you have any doubts about the proposed changes speak to your trainer.

After these changes it may be necessary for you to install new safety walkways or signs to meet occupational health and safety requirements.



Section 2

What OHS aspects are involved in housekeeping?



Section outline


OHS policy as it applies to housekeeping procedures

The use of protective clothing and equipment

The use, maintenance and storage of safety equipment in a safe and secure way



How is OHS applied to housekeeping?

As mentioned in Section one, OHS regulations must be applied to housekeeping duties. Although the main responsibility for safety in the workplace belongs with the employer, you also have responsibilities. You need to know and be able to apply these. You must:

• follow instructions in relation to the regulations and the workplace

• use protective clothing and equipment provided to comply with the regulations

• not use drugs or alcohol that will endanger yourself or others in the workplace

• undertake induction (training) prior to starting new or unfamiliar work. The amount of training depends on the hazards involved

• obey the approved codes of practice, unless there is an alternative which provides equal or better protection.

The regulations are very detailed so all of the contents cannot be covered here. There are many other matters that you will need to learn as you progress in your career. It is important that you take the time to educate yourself further on this subject.

The main codes of practice that you need to know about are:

• Occupational Health and First Aid

• Control of Workplace Hazardous Substances, i.e. use of cleaning agents and cleaning up spillages

• Labelling of Workplace Substances

• Manual Handling. This covers:

− identification of risk factors likely to cause manual handling injuries

− detailed assessment of particular risk factors

− an introduction to measures to remove or control risks.

In these codes of practice there are details you need to know about. Speak to your trainer to obtain the codes and read them as soon as possible.



What protective clothing and equipment is used?

A wide variety of protective clothing and equipment is available for use in your housekeeping duties.

As you will have noticed in the codes of practice, use of protective clothing and equipment is required when handling chemicals and using some equipment.

A list of items you might use is given below. This list is not complete as there are many other examples in the industry:

• dust coat

• rubber apron

• goggles or glasses

• helmet

• noise protection

• gloves

• breathing filter or self-‐contained breathing apparatus.



Activity 4: List protective gear used in housekeeping

Can you think of any other protective clothing or equipment?

List any you can think of here:

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________




Activity 5: Find and identify housekeeping safety equipment

At this stage you need to confirm the types of safety equipment your organisation has and any you will be required to use. Check this with your trainer. While you are doing this, other things to think about are: • the use of information you have read in the codes of practice • the need to practise using the equipment • ensuring a good fit of equipment to gain maximum protection • the additional training needed to use such items as breathing

equipment.



How do you use, maintain and store safety equipment in a safe and secure way?

To ensure the safe use, maintenance and storage of safety equipment, you will need to:

• choose the correct equipment for the task

• read warning labels and instructions and follow this information

• fit the equipment correctly

• follow the instructions when using equipment

• maintain the equipment correctly

• store the equipment correctly.

If the standard of safety equipment is suspect DO NOT USE IT.

Apply the three R’s:

• report it,

• repair it

• or replace it!



Activity 6: Reporting faulty equipment

Speak to your trainer about what you should do with faulty safety equipment. Check with the stores section/department about their procedures and any forms that might have to be filled out. Get a copy of forms used and practise filling them out. What are the possible effects of using faulty safety equipment?

List your ideas here:

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________

____________________________________________________




Activity 7: Use personal safety equipment

With the assistance of your trainer carry out a practical exercise in the identification, choice and wearing of the correct safety equipment for housekeeping tasks in your workplace.

In completing this task you will have to identify certain actions that need to be taken when using personal safety equipment. In the space below: • list personal safety equipment that should be used for

housekeeping tasks in your workplace • for each item listed, explain what you must do to make sure you

will be protected when using the equipment.

An example is given on the first line.

Items Protection gained by:

gloves correct type for task, they fit and they are not torn or worn out

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________

________________________ ___________________________




Section 3

What equipment is used in housekeeping?



Section outline


Locating and using equipment

Storing equipment

Maintaining equipment



How do you locate and use housekeeping equipment?

To get the best use out of housekeeping equipment, the following rules should be applied:

• housekeeping equipment should be located in a clearly signposted area to allow easy identification and access

• mechanical cleaning equipment and hazardous cleaning agents should be stored and used in accordance with product instructions and OHS regulations

• you need access to the necessary operator manuals and control documentation i.e. Material Safety Data Sheets (MSDS), equipment log books and servicing schedules

• it is critical that you receive the necessary training before operating mechanical housekeeping equipment or handling hazardous substances.



Activity 8: List housekeeping equipment

In the table below, list the types of housekeeping equipment that you are likely to use.

For example: • industrial vacuums (you might need training on this type of

equipment) • brooms • machine maintenance tools of a non-technical type • bins.

List any others that you can think of here:

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________



For the safe use of housekeeping equipment and products these simple rules must be followed:

• read warning labels and instructions before using cleaning agents, taking particular note of action to be taken in case of an accident

• read instructions on use (user’s manual plus any fitted instructions) and receive training before using powered/mechanised housekeeping equipment

• check all equipment for serviceability, ensuring that guards are fitted and switches and cords are properly insulated and in working order

• obey all safety signs.

When in doubt about what you should do, don’t guess. Ask your trainer!

How do you store equipment in a safe and secure manner?

To assist in effective housekeeping, housekeeping equipment needs to be stored safely and securely in correct locations. This is necessary because:

• everyone knows where these items can be found when needed

• they do not cause a hazard in their own right by cluttering up aisles and rooms

• cleaning agents (chemicals) and sharp instruments must be stored safely until required

• items need to be secured properly so that workers are not put at risk when getting them out. An example of this would be equipment falling out of a cupboard when the doors are opened.

Safe storage areas can be provided by using:

• tool racks

• bins

• boxes

• cabinets

• sheds



• suitable indoor and outdoor locations for quick and easy access.

How is housekeeping equipment maintained?

The standard of housekeeping equipment maintenance has a direct impact on effective housekeeping.

Poorly maintained equipment will not produce as good a job as those items that are well maintained. For example:

• a mechanical sweeper with worn brushes will require more passes to clean an area properly (or a lower standard of cleanliness will result)

• something as simple as brooms or brushes with splintered handles will cause minor injuries and lost time. These things tend to upset the people involved.

All of this has the effect of lowering morale and productivity.

Maintaining equipment needs to be scheduled into the housekeeping program and must cover:

• cleaning of equipment

• replacement of damaged or worn parts

• regular servicing

• inspections

• maintenance of storage areas.



Activity 9: Storage of housekeeping equipment

With the assistance of your trainer carry out a practical exercise in the identification of housekeeping equipment and product storage facilities in workplace.

As you work through this exercise, fill in the form ‘Housekeeping maintenance tables cleaning products’. (Form 3 in ‘Additional resources). Confirm your results with your trainer.

In completing this task you will have to identify certain requirements that need to be thought about when storing equipment.

When you have completed your inspection and form, use the following list of housekeeping equipment to identify the type of storage suitable for each item. The first entry is an example for you to follow:

Item Storage

broom cleaners closet/cupboard or hang from rack

pressure cleaner _____________________________

_____________________________

_____________________________

industrial sweeper _____________________________

_____________________________

_____________________________

extension ladder _____________________________

_____________________________

_____________________________




Activity 10: Types and uses of equipment

A list of housekeeping equipment is shown below. Describe the use of each item. The first entry is an example for you to follow:

Item Storage

broom cleaners closet/cupboard or hang from rack

pressure cleaner _____________________________

_____________________________

_____________________________

industrial sweeper _____________________________

_____________________________

_____________________________

extension ladder _____________________________

_____________________________

_____________________________

Any others used in your workplace:

Item Use

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________

____________________________ __________________________




Activity 11: Equipment maintenance and repair

Listed below are questions about equipment maintenance and repair. Please complete these now and discuss them with your trainer.

1. Why is maintenance of housekeeping equipment necessary?

____________________________________________________

____________________________________________________

____________________________________________________

2. What bad effects can occur as the result of poor or inadequate maintenance of housekeeping equipment?

____________________________________________________

____________________________________________________

____________________________________________________

3. How can an organisation ensure that equipment is properly maintained at the correct service intervals?

____________________________________________________

____________________________________________________

____________________________________________________

4. List four ways that equipment can be correctly maintained:

_________________________ ________________________

_________________________ ________________________

_________________________ ________________________

_________________________ ________________________




Section 4

What housekeeping tasks do you have to perform?



Section outline


Performing housekeeping tasks

Waste removal

Documentation and equipment check sheets



How do you do housekeeping tasks?

The need for housekeeping should now be obvious to you. The actual tasks that you need to practise or be involved in are listed here:

• cleaning your areas of responsibility

• clearing up as you work

• cyclical clearing/cleaning tasks, that is, tasks that need to be done on a regular and routine timetable i.e. weeding yards and pest control procedures

• waste removal (covered in the next part of this section)

• scheduling -‐ this is allowing sufficient time for the tasks, preferably at set times, so that workers become used to the routine and it becomes part of the normal process (this is normally a trainer’s or manager’s responsibility)

• equipment maintenance

• returning and storage of equipment and cleaning products

• continuous monitoring to maintain workplace standards

• regular inspections -‐ a sample copy of an inspection form is included at the end of this Learner’s Guide in ‘Additional resources’.

How do you carry out waste removal?

When doing waste removal, the most important parts you need to think about are:

• the risk from chemical spills (refer to Section One and to Follow Occupational Health and Safety Procedures in Warehousing)

• contamination (waterways and soil)

• slips, trips, sprains and falls

• removal of materials used to absorb spillage. These must be treated under the same rules as the original product. An example would be using sawdust or sand to absorb an oil spill. In this case the sawdust or sand would have to be disposed of in the same way as the oil; i.e. in a contaminated waste site.



If you are involved in waste removal plans and tasks you need to think about:

• reduction -‐ this means having no more waste than possible or reducing the amount of waste being produced

• re-‐use -‐ wherever possible, use waste material in the operations

• recover -‐ this means to reproduce a useable product from the waste

• segregation -‐ separate waste in clearly defined areas and containers

• specialised removal -‐ specialists may need to be called in to handling dangerous waste product

• applying hazardous waste removal regulations and codes of practice.

What documentation is used in housekeeping?

It is necessary to maintain records of housekeeping to ensure:

• that standards are met

• that all tasks are achieved and recorded as completed when required. Examples of these records are:

− housekeeping task work sheets

− housekeeping checklists

• maintenance tables are kept up to date to keep track of cyclical housekeeping tasks carried out on a time or distance basis

• equipment record (or log) books are filled in to ensure that maintenance of housekeeping equipment is carried out at the correct intervals

• any health and safety hazard report forms are completed as needed under the regulations.

Examples of some of these records are included in ‘Additional resources’ at the end of this Learner’s Guide.



Activity 12: Carry out housekeeping tasks

Case Study

This activity requires you to describe your answers to a possible (but likely) housekeeping scenario that will cover: • task performance • waste removal • documentation, including an inspection report.

Scenario

You are a storeperson employed with ABC Warehousing and Distribution Service and have been called to your trainer’s office. On arrival you are told by your trainer that he/she is having problems with housekeeping and has decided to give you the task of conducting an inspection of the workplace. Your trainer then hands you a list of problems that have already been identified.

These are: • products stacked in aisles • loose banding tape on the floor • a trail of oil in the workplace • an empty tin of cleaning solvent lying in a corner.

You leave your trainer’s office with clear instructions on what you have to do, which is to: • obtain a copy of the housekeeping inspection form (from

‘Additional resources’) and enter the problems identified • obtain and complete a health and safety hazard form (from

‘Additional resources’) • explain how you would fix the problems identified and advise of

the steps taken by entering your actions on the forms • advise of any preventative measures that can be used to avoid

these problems happening again.




Additional resources



Paper based:

• Ackerman K.B. Practical handbook of warehousing, Van Nostrand Reinhold, New York

• Occupational health, safety and welfare regulations (federal and state/territory)

• Approved code of practice (federal and state/territory), for:

− Labelling of workplace substances

− Control of workplace hazardous substances

− Occupational health and First Aid in the workplace

− Manual handling

Videos:

• Head over heels -‐ Safety Image Pty Ltd. (Part of the safety awareness video programmes)

• Slips trips and falls -‐ Safety care services

• Hand tool safety -‐ Vo-‐Tech training services

• Safety matter OHS, A joint approach -‐ Workcover corporation.



Forms

Samples of forms that can be used in housekeeping are shown below:

Housekeeping task worksheet

Task Equipment Location

Clean floors Brooms and industrial sweeper

Dispatch Area



Housekeeping maintenance tables

Maintaining equipment

Types of equipment Maintenance task

Industrial sweeper Pre start check



Housekeeping maintenance tables

Cleaning products

Cleaning products Location Safety precautions (if relevant)

Example Paint (non slip)

Paint locker Do not store with flammable products. Ensure lids are sealed.



A housekeeping checklist

(Use parts in this form as necessary)

Workplace Building/Area No.

No. Question Yes No Corrective action Date 1 Is there a

workplace layout drawing?

2 Is storage per drawing?

3 Does workplace drawing agree with Master drawing?

4 Are aisle borders marked?

5 Are aisles clean?

6 Are there any spillages or leaks?

7 Are aisles and staging areas clean?

8 Are storage areas identified?

9 Is storage neat and proper?

10 Are racks in good condition?

11 Is damaged stock in specified area?

12 Is damage identified?

13 Are truck and rail areas clean?

14 Are all pallets in good condition?

15 Are empty pallets stored neatly?



Workplace housekeeping checklist (continued)

16

Is building secure from rain?

17 Are fire exits clear of stock and rubbish?

18 Are stairs and mezzanine floor clear?

19 Are loading and unloading docks clear and pallet boards stacked?

20 Are loose pallets in pallet boat?

21 Are staff amenities clean and tidy?

22 Are authorised building repairs complete?

23 Are door locks adequate?

24

Are windows clean?

25 Do light bulbs work?

26 Are yards clean and neat?

27 Are offices clean and neat?

* For any ‘no’ answers, indicate corrective action to be taken. Use space below when needed for explanations. Refer to Question No. as given above.

_______________________________ ____________________ (Inspected by) (Date)



Health and safety hazard form

Type of Hazard Location Remedial action/solutions

Cleaning solvent spill

due to incorrect storage

Aisle B Cleaned up, correct storage advised to all team members



Feedback on activities

The responses provided in this section are suggested responses. Because every workplace is different, your responses may vary according to your specific workplace procedures, the equipment available and the nature of the business.



Activity 1: List household tasks

You should now compare your tasks with the following list. It is likely that you may have thought of other tasks that are not covered here: • pest (rodent) control • keep stock out of aisles • safely use chemicals for sanitation • removal of spillage • scrub or sweep floors • wash windows, lights, etc.

Activity 2: Special to worksite housekeeping tasks

Because of the special nature of any tasks you might have identified, it is not possible to list all the likely jobs here. The following list of tasks is provided as a guide: • the high standards of cleanliness needed for the food handling

industry • a large quantity of by-product or waste removal, especially of a

dusty or fibrous type • storage of large, bulky or unusual shaped items • use of outdoor storage areas • frequent checking of products that attract pest infestation, i.e.

grain or flour.

Activity 3: The importance of housekeeping

’Housekeeping can be defined as the way organisations maintain safe, clean and healthy working areas in the workplace’.

The details to this question are shown below. You can also discuss this with your trainer.

Sample responses may include: • safe removal of waste products - this requires such things as:

− gloves − goggles − containers



− chemical resistant coveralls • maintenance of housekeeping equipment. This requires:

− maintenance log book and users’ instructions where necessary

− cleaning rags − gloves − oils and greases for lubrication − replacement parts

• pest control, including: − maintaining levels of baits − general cleanliness − ensuring possible access areas are blocked off − ensuring that pest exterminators carry out examinations.

The answer includes: • OHS regulations • codes of practice for:

− Occupational health and First Aid − Hazardous substances − Labelling of workplace substances

• Manual handling.

Activity 4: List protective gear used in housekeeping

You should compare your list with the following items. It is likely that you may have identified other items that are not covered below. • shields • hairnets/bands • kneepads • safety harness • clothing and footwear • body support harness • safety showers • firefighting equipment.

Activity 6: Reporting faulty equipment



Some effects of using faulty safety equipment are: • a risk to life • the possibility of injury or disease, such as:

− burns − cuts and abrasions − fall injuries − internal effects from inhaling chemical fumes.

Activity 7: Use personal safety equipment

See below for example responses. It is likely that you have come up with other ideas as well. Items Requirements

gloves correct type, fit and not torn/worn

helmet adjust harness, check for damage

goggles fit firmly, clean, design for task

boots right size, designed for task, soles not worn, casing not damaged

noise protector proper fit, no visible damage

coveralls snug fit, no tears, designed for task

Activity 8: List housekeeping equipment

Compare your list with the checklist below:

degreasers mops and buckets

dust pans industrial hoses

shovels rags, cloths and paper towels

scrub down equipment basic solvents

spray bottles detergents

scrapers brushes

Note: This list does not include all possible items.



Activity 9: Storage of housekeeping equipment

See below for sample answers. It is likely that you have thought of other ideas as well. Item Storage

broom cleaners closet/cupboard or hanging from rack

pressure cleaner dedicated storage bay

cleaning solvent storage cabinet in accordance with MSDS

industrial sweeper dedicated area with access to power

extension ladder equipment rack

cleaning rags rag bin (used rags to be disposed of correctly)

Activity 10: Types and uses of equipment

See below for example responses. It is likely that you have thought of other answers as well.

Item Uses

broom sweeping, scrubbing, cobweb removal

pressure cleaner degreasing floors and equipment

cleaning solvent general cleaning tasks, i.e. bench tops

industrial sweeper sweeping and scrubbing large areas

extension ladder general purpose high reach, i.e. lighting

cleaning rags general purpose



Activity 11: Equipment maintenance and repair

1. To ensure that the best possible results are achieved from the equipment and that it is available for use when needed.

2. a. Injuries and lost time b. Poor morale c. Lower productivity

3. By maintaining an equipment maintenance schedule

4. a. Clean equipment

b. Replace damaged or worn parts immediately

c. Regular servicing schedule

d. Carry out inspections.

Activity 12: Carry out housekeeping tasks

Discuss your results with your trainer. They will have a sample result in their workplace trainer’s guide to confirm your entries.

On the ‘Housekeeping checklist’ you have probably made notes against the following sections: • No. 5 - Are aisles clean? (trash removal) • No. 6 - Are there any spillages and leaks? (oil leaks) • No. 8 - Is storage neat and proper? (product in aisles) • No. 10 - Is damage in specified area? (damaged stock) • No. 11 - Is damage identified? (damaged stock)



On the ‘Health and safety hazard form’ you have probably made entries such as:

Health and safety hazard form

Type of hazard Location Remedial action/solutions

Product in aisles

(An accurate description of each location)

Restack or reallocate to new areas

Rubbish on floor

Clean up areas of responsibility

Oil trail on floor

Use oil absorbing material or detergent to clean up oil

Trace cause of leak an fix.

Discarded chemical container

Remove and dispose of in appropriate manner. (Contaminated waste disposal)

Suggested corrective action to solve immediate problems and address the matter in the future should include: • identify correct storage areas and remove stock from aisles • clean up work areas, including waste removal • apply oil absorbent and place warning sign near oil spill, trace

cause (leaking equipment or damaged stock) and fix problem • conduct housekeeping awareness training for all personnel • implement a regular, scheduled housekeeping program and

conduct frequent inspections. Documentation to be completed should be in accordance with samples provided in the ‘Additional resources’ part of this guide or you can use ‘in house’ documentation from your workplace.

tlif207c - conduct housekeeping activities - learner guide

Documents

housekeeping tasksare

housekeeping inspection

workplace procedures

workplace monitor

workplace situation

aboutthis learners guide

sort of simulated workplace

safety requirements