tls manual

24
V5.2017

Upload: tranlien

Post on 11-Feb-2017

303 views

Category:

Documents


3 download

TRANSCRIPT

Page 1: TLS Manual

V5.2017

Page 2: TLS Manual

Capabilities StatementQuantico Tactical® is a leading supplier of special operations equipment, apparel, armor, shelters,generators, comm gear, weapons and weapon accessories to the Department of Defense, FederalAgencies and state/local Law Enforcement Departments. We are known for rapid order delivery.

Core Competencies• Comprehensive offering of all leading manufacturers to ensure unmatched selection

• Convenient contract vehicles for fast, smooth acquisitions

• Fast and responsive logistics infrastructure to ensure on-time world-wide delivery

• Unparalleled customer service with subject matter experts ready to assist you

• A dedicated kit building facility to build custom kits to your specifications

• Product showrooms near major military bases to view the products you are buying

Convenient Contract Vehicles• DLA Tailored Logistic Support Program for Special Operational Equipment

• GSA Contract

• FedMall

• Various Blanket Purchase Agreements

• Purchase Orders & Government Contracts

• Government Purchase Cards

Past Performance• Over 15,000 delivery orders from our GSA Contract

• Battlefield Airman Management System (BAMS) over 8,000 custom kits shipped worldwide

• 13,000 military, federal and law enforcement customers

• Rated “Exceptional” in all areas of $10 billion DLA IDIQ Contract for Special Operational Equipment

Cage Code 3E4Q7 DUNS 063079268 GSA GS-07F-5802P SOE TLS SPM8EJ-14-D-0008 Service-Disabled, Veteran-Owned Small Business

9796 Aberdeen Rd | Aberdeen, NC [email protected] | 910.944.5800 | www.QuanticoTactical.com

Page 3: TLS Manual

Quantico Tactical holds a DLA Special Operational Equipment (SOE) Tailored Logistic Support (TLS)

contract. This contract is the official procurement vehicle established by the DoD for military units,

Foreign military sales customers and Federal Activities to purchase commercial off the shelf (COTS)

equipment. The program offers a distinct advantage to these units in the following ways:

• Ease of Funding: Utilizes MIPR or Requisition (MILSTRIP)

• Brand/Model Specific: Get the Brand and Model you request

• Fast: Rapid end to end process with priority to urgent requests; generally less than four weeks

• Discreet: All Request for Quotes and awards are not publically available

• Simple: We help with market research, DLA does the acquisition

The scope of the TLS SOE contract is to provide worldwide rapid delivery of Special Operations

Equipment. Equipment includes (not inclusive), tactical gear, weapon accessories, apparel, tents,

shelters, communication equipment, support equipment (Generators, ECUs), Lifesaving- Search and

Rescue Equipment and Load Carry equipment.

This program is simple to use. The enclosed manual contains detailed instructions. Get started below:

1. Register with DLA for the TLS program; this is a one time registration.

a. Go to page: http://www.dla.mil/TroopSupport/ConstructionandEquipment/Spec-Ops-marine-lifesaving/

b. Click on SOE Registration and Ordering Process Details

c. Complete the form and email to: [email protected]

d. Upon receipt of your email, you will be contacted by the Troop Support staff to finalize your

registration.

2. Contact Quantico Tactical with the equipment you need. Our team of experts will assist your

market research though the following:

a. Ensure requested products meet DLA Trade Act Agreement/Buy American Act guidelines,

research like items if requested equipment is not compliant

b. Provide samples and demonstration of selected products

c. Provide timely and competitive quotes for requested products

d. Assist in the completion of the request forms.

3. Submit requested products with DLA provided Order Form (Excel spreadsheet) to DLA.

4. After competing the order for you, DLA will contact you for the MIPR or MILSTRIP funding.

Our Logistics experts are standing by to help facilitate the procurement process.

910-944-5800, email [email protected]

910.944.5800 | www.QuanticoTactical.comi

Page 4: TLS Manual

[email protected]

Actual DLA TLS Sign-up Sheet

Instructions Fill out the above information and send to [email protected]

ii

Page 5: TLS Manual

910.944.5800 | www.QuanticoTactical.com

1

DLA Troop SupportConstruction and Equipment

SPECIAL OPERATIONAL EQUIPMENTTailored Logistic Support Program

Customer Guidelines DocumentFebruary 2016

Version 10.0

1

Page 6: TLS Manual

2

Table of Contents

Section Page Number

Introduction 4

Background 4

Who is an authorized customer? 4

Program Overview & Scope 4

Getting started with the program 6

Filling out the Customer Order RequestTemplate

7

Submitting a CustomerOrder Request 10

FOPOC Review Spreadsheet 10

Receipt Procedures– Submitting aMaterial Release Acknowledgement(MRA)

14

Returns,Replacements &Discrepancies

14

E-mail Notifications 14

E-mail Addresses and Websites 14

Participating Vendors 15

Attachments 15

[email protected]

Page 7: TLS Manual

3

PROGRAM CHANGES – Effective November 2015

Changes are being implemented to Special Operational Equipment (SOE) Tailored Vendor Relationship(TVR) ordering process to ensure our business processes are sustainable, traceable, repeatable, andaudit ready. These changes will not affect your ability to order supplies, equipment and services throughthe program. The intent is to involve the Service/Agency Finance Office Points of Contact in the orderingprocess, reduce the use of Military Interdepartmental Purchase Requests (MIPRs), and increasecommunication from DLA to its customers to ensure adequate information is available to process materialreceipt acknowledgements (MRAs).

Specific changes to the ordering process are detailed below:

1. Each Ordering Activity and their Finance Office Point of Contract (FOPOC) will need to register with theSpecial Operational Equipment Program at DLA Troop Support. Currently, most Ordering Activities arealready registered so just their respective FOPOC will need to be designated. Once the FOPOC isidentified, the Ordering Activity and the FOPOC will be sent the ordering template and guidance.

2. Once the FOPOCs are registered, Ordering Activities can send DLA Troop Support their requirementsfor equipment, supplies and/or services as they do now using the currentOrder Request Spreadsheet.

3. DLA will obtain price and delivery information and will e-mail a Price Acknowledgment Spreadsheet tothe Ordering Activity and the FOPOC with this information.

4. If the Ordering Activity and FOPOC concur with order details, the FOPOC updates theFOPOC Review Spreadsheet by confirming the quantities and entering the required funding informationand then emails the FOPOC Review Spreadsheet to DLA Troop Support (with MIPR if applicable).

5. Upon award, DLA will send a second notification to the ordering activity and FOPOC that the order wassent to the vendor and is awaiting obligation in the DLA system.

6. Once the Contracting Officer obligates the order, a third notification will be generated to the OrderingActivity and the FOPOC with final order line item details. The final order notification should be used by theOrdering Activity and FOPOC to document I account for orders issued and obligate them in their system.

7. Lastly, when the order is shipped to your activity, DLA will provide a final email notification (ship notice)and request you receipt the order in DOD EMALL. Addition detail regarding receipt posting is providedlater in this document.

910.944.5800 | www.QuanticoTactical.com3

Page 8: TLS Manual

4

1 IntroductionWelcome to the Special Operational Equipment (SOE) Tailored Logistic Support Program (TLSP). Thisprogram has been designed by the Construction and Equipment Directorate of the DLA Troop Supportto provide responsive, high quality products at fair and reasonable prices.This is accomplished by promoting competition between qualified vendors for commercial items.

This document serves as a guide to walk you through the registering and the ordering process. Thisdocument also contains contact information and a Frequently Asked Questions (FAQ) section.

2 BackgroundDLA Troop Support is part of the Defense Logistics Agency (DLA). The primary goal of DLA TROOPSUPPORT is to support our country’s warfighters. Our mission is as follows:

In support of the Defense Logistics Agency’s mission, we provide effective and efficient support to ourwarfighters and other customers with food, clothing, construction, medical a n d hardware solutions toachieve their global mission.

The success of DLA TROOP SUPPORT has been its uncompromising commitment to readiness,customer satisfaction, quality and innovation. This commitment has also fueled the continued innovativeintegration of commercial practices as DLA TROOP SUPPORT transitions from managing items tomanaging the supply chain.

Our dedication to America's warfighter and readiness stands as a mark of honor-- second to none.

3 Who is an authorized customer?

Many types of activities may wish to use the DLA TROOP SUPPORT Special Operational EquipmentTLSP. These activities include but are not limited to military bases, camps-posts- stations, other federalactivities (i.e. FEMA) and Foreign Military Sales customers. Authorized customers will place their orderswith DLA TROOP SUPPORT, and DLA TROOP SUPPORT will then place the order with a contractor.

4 Program Overview & Scope

a. Scope

This TLSP program will have multiple vendors compete on price and delivery to fulfill each customerorder. The program will service customers worldwide utilizing a combination of commercial supportcapabilities and Government transportation capabilities. All requirements will be reviewed by theContracting Officer to ensure they are within the scope of the contract. Any items determined to not bewithin scope will be denied and the customer will be notified via e-mail. The contract scope involves thetotal logistics support required to supply customers and missions related but not limited to:

i. SurvivalGearii. TacticalEquipmentProtectiveiii. Eyewear Vision Enhancing Equipmentiv. Escalation of Force Equipmentv. Visit Board Search and Seizure (VBSS)

- Scuba and other Diving Equipment- ThermalProtection Equipment- Surface Supplied Diving Equipment- CommunicationDevices- SaturationEquipment- Compressors and Air Purification Systems- Hyperbaric Instrumentation and Equipment

[email protected]

Page 9: TLS Manual

5

- Lifesaving – Search and Rescue Equipment- Gas Analysis Equipment- Air Crew Support and Flight Deck Safety Items- UnderwaterTools- Clothing & Textiles - Apparel- Load Carrying Equipment, i.e., vests, backpack

systems, trunk lockers- Lethality Support Items, i.e., slings, holsters,

mobility pad items, straps and fasteners,reflective belts

- Survival Kits- Mountainclimbing equipment- Other Special Operations Equipment Items

Incidental services and training relating to the operational equipment items requested shall beconsidered however please note the Contracting Officer makes the final determination if incidentalservices and training can be supported on a case by case basis.

"Orders Requiring Additional Technical Information": DLA Troop Support's Special Operations Equipmentand Fire & Emergency Service Equipment Programs have recently been focusing on better defining thescope of the programs in order to better support customer needs. In light of this clarification, we mayneed assistance to help ensure the effort operates smoothly and efficiently.

Effective immediately, we are requesting the following when submitting your orders:

- Orders for storage systems should include: (1) manufacturer specification sheet or link to manufacturer'swebsite for specification in the additional comments column of the ordering form; (2) statement ofintended use (i.e. how/where system will be used, what items will be stored); (3) If incidental services (i.e.assembly, installation) are required, a detailed Statement of Work should be provided and the order formshould include Incidental Services as an additional line item on the order form to include a briefdescription regarding type of service.

- All orders should provide specification sheets or link to manufacturer's website for specification in theadditional comments column of the ordering form when possible, especially for first time buy orders.

- Please remember to always provide a clear, concise item description and additional info in theappropriate columns on the order form. The more detailed and accurate your order form, the quicker yourorder can be approved for scope and processed for award.

b. Alternate Items

Alternate items may be proposed by the vendors as a means of decreasing overall costs.Alternate items will be presented to the customer with specification information that will allow fora comparison between the originally requested item and the alternate. If after reviewing thisinformation the customer would like to proceed with the originally requested item, justificationmust be provided indicating why only that item will satisfy the customer’s requirement.

c. Delivery Requirements

Delivery is based on the manufacturer’s availability of the items covered.

d. BuyAmerican/TradeAgreements/BerryAmendment/ProcurementRestrictions/Compliance

The products/components provided under this contract are in accordance with applicable Buy

910.944.5800 | www.QuanticoTactical.com5

Page 10: TLS Manual

6

American Act and Berry Amendment. For this Program (acquisition) products provided are enditems that are manufactured or substantially transformed in the United States or a Qualifying orDesignated country, as set forth in FAR 25.003.

5 Getting Started with the Program

This section of the document will walk you through the process of getting setup to place orders withSOE TLSP. You will need to register with DLA TROOP SUPPORT and setup your Customer andFOPOC profiles before your initial order is processed.

a. Minimum Customer System Requirements

In order to utilize the order template and interface with DLA TROOP SUPPORT, you must have apersonal computer that meets the following requirements:

• Windows Operating System• EmailSoftware• Authorized Business Email Account that you and only you have access to• Access to the Internet• Microsoft Excel 2003 or later

If you do not meet all of the above requirements, contact DLA TROOP SUPPORT for assistance ingetting setup for the program.

b. Customer Registration and Finance Office Point of Contact (FOPOC) Designation

Existing customers will need to designate a FOPOC on their current SOE account and newcustomers will need to register for the program and designate a FOPOC at the time of registration.The new “Customer Registration/FOPOC Designation” form can be used by current and newcustomers to accomplish this.

Customer:A one-time registration is required for each individual using the program. Every person fromyour activity who will be placing orders is required to register. After registration, you will besent a welcome package including your 9-digit SOE TLSP Account Number and your Excelorder template.

FOPOC:Each Ordering Activity will be required to designate a Finance Office Point of Contract(FOPOC) in order for DLA to ensure that orders are submitted by a user with properauthority and funding. This will allow the Ordering Activity to obligate the order in theirsystem timely by providing detailed line item information, pricing, and order status.

Toregister,go tohttp://www.dla.mil/TroopSupport/ConstructionandEquipment/SpecOps,marine,lifesaving.aspxScroll down to “Customer Registration/FOPOC Designation”

• Click “Download the Registration Form”• Open “Registration Form”• Fill out the form with the requested information• Email the form back to DLA TROOP SUPPORT using the instructions on the form

[email protected]

[email protected]

Page 11: TLS Manual

7

If using EXCEL 2007 please use the appropriate email method to send the registration form

as an attachment to the address shown on the registration form([email protected])

c. Updating Your Customer / FOPOC Account Information

In the event that there is a change to any of your information, please contact your assignedTVLS (if known) or DLA TROOP SUPPORT at [email protected]

d. Obtaining the Customer Ordering Template

After you have signed up with DLA TROOP SUPPORT as a customer of SOE TLSP, you willreceive an e-mailed Welcome Packet with your Excel ordering template, your assigned TailoredVendor Logistics Specialist (TVLS) and your unique Account Number. The order template isan Excel spreadsheet containing the necessary fields to support a valid order.

For ease of use and organizational purposes, we recommend that you do the following:

1. Create a folder on your hard drive called SOE_TLSP2. Copy your template file into the SOE_TLSP folder3. Create a shortcut to your template file and place it on your Desktop4. Create a shortcut to the SOE_TLSP folder and place it on your Desktop5. Any new order file that you create from the template should be saved to the SOE_TLSP

folder

(Please note that the first 9 characters of your Request Order Template is your SOE TLSP AccountNumber, i.e. 190000254).

6 Filling out the Customer Order Request Template

The Customer Order Request Template is used to obtain pricing and delivery for the requested items.Once filled out, the spreadsheet is emailed to [email protected].

NOTE: This program is for ordering Commercial MFG Part Numbers only. NSNs will not be acceptedand must be submitted through normal MILSTRIP ordering channels.

The Customer Order Request Template is not changing under the new ordering procedures, but someof the fields that were previously mandatory are no longer applicable. Please refer to the followingguidance when preparing your request. If a template submission is incorrect, we will not assume weunderstand the customer’s intentions. You will be requested to correct your submission.

910.944.5800 | www.QuanticoTactical.com7

Page 12: TLS Manual

8

Column A: “Request Type” – Please enter “R” or “M” for the order in Column A. Although DLAwill now be providing pricing on all requests prior to accepting funding, we will need your methodof funding to be identified upfront. If funding will be provided in the form of a requisition number/ document number, enter R. If funding will be provided in the form of a DD Form 448 MIPR,enter M.

Columns B through E: “POC Information” – Entering ordering and/or receiving POC contactinformation. These are mandatory fields.

Columns F & G: “Manufacturer Name” and “Manufacturer Part Number” – Enter themanufacturer name and part number of the item(s) you are requesting. Enter NONE if the itemhas no visible manufacturer part number. These are mandatory fields.

Column H: “Item Description” - Please enter a description of the item you are requesting. Thisfield has a character limit of 120 characters. This is a mandatory field.

[email protected]

Page 13: TLS Manual

9

Column I: “Additional Information” – Please enter any additional information such as a websitelink that describes the item, the location of drawings or schematics for the item or anything elseto help the vendor to identify the item. Also describe any item customization that is needed.

Column J: “Requested Delivery Date” – Enter the date you want to receive the item.

NOTE: Delivery is based on manufacturer’s production capability. While vendors ensure thebest delivery is made possible, there is no guarantee that your order will be delivered by thedate requested.

Column K: “Quantity” – Enter the number of units requested. This is a mandatory field.

Column L: “Unit of Issue” – Enter the two (2)-letter unit of issue abbreviation. This is amandatory field. Refer to the “Unit of Issue Codes” tab of the order spreadsheet if assistance isneeded identifying a unit of issue abbreviation.

Column M: “Ordering DoDAAC” – Enter the 6 character DoDAAC for the activity for which youare ordering. This is usually the DoDAAC you registered under. This is a mandatory field.

Column N: “Ship To DoDAAC” – Enter the 6 character DoDAAC where the material must bedelivered. This is a mandatory field.

Column O: “Supp Add” – If applicable, enter the Supplemental Address for each line of yourorder.

Column P: “Delivery Destination” - Enter any additional information about delivery that is not covered bythe Ship To DoDAAC.

Column Q: “Special Project Code” – Enter your 3 character project code associated with therequested item or leave blank if not applicable or unknown.

910.944.5800 | www.QuanticoTactical.com9

Page 14: TLS Manual

10

Column R: “Special Instructions” – Enter any special instructions concerning your request.

NOTE. In the event your order is URGENT or an EMERGENCY, please send a Mission Impact Statement with your order detailing the nature of the Emergency.

7 Submitting a CustomerOrderRequest

The Excel Customer Order Request is to be E-mailed to [email protected]. P l e a s e ensurethat the mandatory fields are filled in on the template. Once received, your Order Request will bereviewed to ensure that all necessary fields are complete and then loaded into our system. Youwill receive your 1st e-mail notification confirming that your request has been received andloaded.

PLEASE NOTE – a Load Batch Number will be assigned to your order and will be listed inthe subject line and will serve as the common reference indicator on all emails movingforward for the order. Please do not remove or alter the subject name in the email whencorresponding with us regarding your order.

a. Rejection of Order Lines by DLA TROOP SUPPORT

Should at any point in the process the order be rejected by DLA TROOP SUPPORT, thecustomer will be notified by a 2nd email notification (if applicable). Potential reasons forrejection are:

o The item is not within scope of the Special Operational Equipment TLSPo The item is not Berry Complianto The item is not in compliance with the Buy American Act or not manufactured or

substantially transformed in the United States or a Qualifying or Designated country, asset forth in FAR 25.003

o Requested items cannot be obtainedo Incomplete or erroneous information on the order request form

b. Canceling or Changing an Order

Should you need to cancel an order at any point in the process, immediately contact yourassigned TVLS, or if unknown contact [email protected]

Once the order is loaded and the scope check performed by the contracting officer, the request for quote(RFQ) is sent to all six vendors for price and delivery.

NOTE : Timeframe to obtain pricing: from the time of receiving the Customer Order Request toDLA provided a quote is approximately 13 business days.

8 FOPOC Review Spreadsheet

Once the vendors respond to the RFQ, the Contracting Officer reviews the quotes, makes a bestvalue decision for selecting the winning offer for each line and then sends a FOPOC Review Spreadsheet via a 3rd email notification to the registered customer and registered FOPOC for theorder. The spreadsheet will show each line, requested quantity, its pricing, and delivery lead timeinformation. All lines on the spreadsheet will be locked to prevent modification except for the followingeditable fields, which will need to be completed by the FOPOC:

10

Column R: “Special Instructions” – Enter any special instructions concerning your request.

NOTE. In the event your order is URGENT or an EMERGENCY, please send a Mission Impact Statement with your order detailing the nature of the Emergency.

7 Submitting a CustomerOrderRequest

The Excel Customer Order Request is to be E-mailed to [email protected]. P l e a s e ensurethat the mandatory fields are filled in on the template. Once received, your Order Request will bereviewed to ensure that all necessary fields are complete and then loaded into our system. Youwill receive your 1st e-mail notification confirming that your request has been received andloaded.

PLEASE NOTE – a Load Batch Number will be assigned to your order and will be listed inthe subject line and will serve as the common reference indicator on all emails movingforward for the order. Please do not remove or alter the subject name in the email whencorresponding with us regarding your order.

a. Rejection of Order Lines by DLA TROOP SUPPORT

Should at any point in the process the order be rejected by DLA TROOP SUPPORT, thecustomer will be notified by a 2nd email notification (if applicable). Potential reasons forrejection are:

o The item is not within scope of the Special Operational Equipment TLSPo The item is not Berry Complianto The item is not in compliance with the Buy American Act or not manufactured or

substantially transformed in the United States or a Qualifying or Designated country, asset forth in FAR 25.003

o Requested items cannot be obtainedo Incomplete or erroneous information on the order request form

b. Canceling or Changing an Order

Should you need to cancel an order at any point in the process, immediately contact yourassigned TVLS, or if unknown contact [email protected]

Once the order is loaded and the scope check performed by the contracting officer, the request for quote(RFQ) is sent to all six vendors for price and delivery.

NOTE : Timeframe to obtain pricing: from the time of receiving the Customer Order Request toDLA provided a quote is approximately 13 business days.

8 FOPOC Review Spreadsheet

Once the vendors respond to the RFQ, the Contracting Officer reviews the quotes, makes a bestvalue decision for selecting the winning offer for each line and then sends a FOPOC Review Spreadsheet via a 3rd email notification to the registered customer and registered FOPOC for theorder. The spreadsheet will show each line, requested quantity, its pricing, and delivery lead timeinformation. All lines on the spreadsheet will be locked to prevent modification except for the followingeditable fields, which will need to be completed by the FOPOC:

[email protected]

Page 15: TLS Manual

11

- MILS-Like funded document/requisition number (if applicable)

- Signal code (if applicable)

- Fund code (if applicable)

- MIPR number (if applicable)

- Approved quantity

There will be three categories of funding authorized:

• Customer-provided, MILS-like document number, fund code and signal code

• DD Form 448 Military Interdepartmental Purchase Request (MIPR)

• DLA-generated MILS-like document numbers using a preselected serial range designated bythe customer

The screenshots below identify each field, and how the spreadsheet will appear to the registeredcustomer and registered FOPOC for the order:

Columns A through H are locked fields and cannot be changed. These columns revalidate all detailspertaining to your order. NOTE: Again, please note that the Load Batch Number (located in ColumnD) is the number to be referenced throughout the entire procurement process when requesting anyinformation about your order. This is also discussed on Page 10, Section 7. Submitting a CustomerOrder Request above.

910.944.5800 | www.QuanticoTactical.com11

Page 16: TLS Manual

12

Columns I through R are locked fields and cannot be changed. These columns revalidate all detailspertaining to your order.

Columns S through Y are locked fields and cannot be changed. These columns revalidate all detailspertaining to your order.

[email protected]

Page 17: TLS Manual

13

Columns Z through AD are locked fields and cannot be changed. These columns revalidate all detailspertaining to your order. Please note that Column AD will indicate the total price of your order after ithas been competed amongst the six (6) TLS Vendors. NOTE: At this time, an award has not yet beenmade.

Column AE is a mandatory field (highlighted in yellow) and will require the FOPOC to confirm thequantity for each line of the subject order. The quantity for a given line can remain the same as theoriginal quantity requested at the time of the order submission. The quantity can also be increased ordecreased, if needed.

For orders funded via a MILS-like document (i.e. MILSTRIP Requisitions): Column AG is a mandatoryfield (highlighted in yellow), and requires the FOPOC to input the applicable MILS-like DocumentNumbers. NOTE: For those orders funded via a MILS-like Document Number, the FOPOC will nothave the option to populate Column AN (“MIPR Number”), as this Column will be locked (and will notbe highlighted in yellow - shown in the screenshot above). For this funding method, Columns AJthrough AK are also mandatory fields and will require the FOPOC to input the applicable Signal Code,Fund Code, and Supplemental Address information.

For orders funded via a MIPR: Column AH is a mandatory field (although not in the above screenshot,actual orders will show this Column as highlighted in yellow), and requires the FOPOC to input theapplicable MIPR Number information. NOTE: For those orders funded via a MIPR, the FOPOC willnot have the option to populate Column AG (“Req Number”), as this Column will be locked (and willnot be highlighted in yellow). For this funding method, Columns AJ through AK will also be locked andwill not be highlighted in yellow.

Once the FOPOC has entered the confirmed quantities and applicable funding information into theFOPOC Review Spreadsheet, it must be e-mailed back to DLA Troop Support to [email protected] mailbox. If the order will be funded by a MIPR, the MIPR willneed to be attached to the same email as the FOPOC Review Spreadsheet. NOTE: This spreadsheetmust be submitted back to the [email protected] mailbox within fifteen (15) calendardays.

910.944.5800 | www.QuanticoTactical.com13

Page 18: TLS Manual

14

After the FOPOC Review Spreadsheet and funding is received, the contracting officer will process theorder for award. The customer and FOPOC will receive a 4th email notification of the award to includevendor information, pricing and delivery information (similar to the MILS AE process).

Once DLA obligates the funds and authorizes the vendor to perform, the customer and FOPOC willreceive a 5th email notification that funds are in fact obligated (similar to the MILS BV process).

When the vendor ships the material, a 6th email notification will be sent to the customer and theFOPOC to let them know material is on the way. Once material is received, the customer will submitthe MRA by posting the goods receipt (see below).

9 Receipt Procedures – Submitting a Material Release Acknowledgement (MRA)

It is imperative that once an order is received by the customer, an MRA is posted into DoD EMALL.Failure to submit timely and accurate MRAs could result in payment/billing issues and could delay thedelivery of needed items. DoD EMALL an internet based Electronic Mall which allows militarycustomers and other authorized government customers to search for and order items fromgovernment and commercial sources. However, in this case EMALL will be used only for submittingan MRA. DoD EMALL is a Department of Defense program operated by DLIS. All users are requiredto register, be authenticated, and authorized by a DLIS Access Administrator. All EMALL users willfollow the Department of Defense rules for login and passwords. EMALL is available 24 hours aDAY, 7 DAYS A WEEK.

Please see the MRA tutorial at the end of this document for step-by-step instructions on registering forDoD EMALL and posting MRAs.

10 Returns,Replacements & Discrepancies

In the event of any type of material discrepancy, the customer must notify their assigned TVLS or send arequest for assistance to [email protected] immediately. The TVLS will coordinate with theContracting Officer, vendor and customer to develop a resolution to the issue.

11 E-mail Notifications to be expected during an order process from order placementuntil order shipment:

1st Email Notification – we have received your order2nd Email Notification (if applicable) – items were denied for contract scope3rd Email Notification – FOPOC Review Spreadsheet sent to the customer and FOPOC4th Email Notification – DLA processed the order and is pending award5th Email Notification – DLA obligated funds and authorized vendor to perform6th Email Notification – Vendor ships material

12 E-mail Addresses and Websites

• Obtain RegistrationForm:http://www.dla.mil/TroopSupport/ConstructionandEquipment/SpecOps,marine,lifesaving.aspx

• SubmitRegistrationForm:[email protected]

• Submit Order Requests: [email protected]

[email protected]

Page 19: TLS Manual

15

• Submit FOPOC Review Spreadsheet with applicable funding:[email protected]

• Submit Requests for Information: [email protected]

13 Participating Vendors

QuanticoTactical9750 Aberdeen RoadAberdeen, NC 28315-7742Contract number:SPM8EJ14D0008WebAddress:www.quanticotactical.comPhonenumber:910-944-5800

14 Attachments

• Order Process Flowchart• MIPR Instructions

910.944.5800 | www.QuanticoTactical.com15

Page 20: TLS Manual

New

Ord

erin

g Pr

oces

s Flo

w -

Flow

char

t CU

STO

MER

sub

mits

re

gist

ratio

n w

ith

FOPO

C in

form

atio

n CU

STO

MER

send

s or

der r

eque

st fo

rm to

DL

A Tr

oop

Supp

ort

UN

FUN

DED

TVLS

send

s ord

er

requ

est f

orm

to

Cont

ract

ing

Offi

cer

(KO

) 1st

EM

AIL

NO

TIFI

CATI

ON

W

e re

ceiv

ed th

e or

der

KO re

view

s or

der

requ

est f

orm

, pe

rfor

ms c

ontr

act

scop

e ch

eck

2nd E

MAI

L N

OTI

FICA

TIO

N (i

f ap

plic

able

) fo

r SCO

PE

DEN

IAL

KO se

nds o

rder

re

ques

t to

6 ve

ndor

s fo

r quo

te

Vend

ors s

ubm

it of

fers

to

KO

KO

revi

ews

offe

rs

KO se

nds p

rice

notif

icat

ion

spre

adsh

eet t

o FO

POC,

cus

tom

er,

and

TVLS

3r

d EM

AIL

NO

TIFI

CATI

ON

FO

POC

ACTI

ON

REQ

UIR

ED

FOPO

C re

turn

s pric

e no

tific

atio

n sp

read

shee

t with

fu

ndin

g in

form

atio

n to

DLA

KO/B

uyer

revi

ew

fund

ing

info

rmat

ion

KO

/Buy

er fi

naliz

e aw

ard

deci

sion

Win

ning

ven

dor

rece

ives

Not

ifica

tion

from

DLA

rega

rdin

g pe

ndin

g aw

ard

4th E

MAI

L N

OTI

FICA

TIO

N

DLA

proc

esse

d or

der

- pen

ding

aw

ard

(MIL

S A

E)

5th E

MAI

L N

OTI

FICA

TIO

N

DLA

oblig

ates

fund

s an

d au

thor

izes

ve

ndor

per

form

ance

(M

ILS

BV)

- Cus

tom

er R

ecei

ves

Mat

eria

l

- Cus

tom

er S

ubm

its

MRA

CUST

OM

ER c

ompl

etes

or

der r

eque

st fo

rm

-Ve

ndor

Shi

ps

6th E

MAI

L N

OTI

FICA

TIO

N

(MIL

S SS

)

= Cu

rren

t Pro

cess

=

New

Pro

cess

=

Mod

ified

Pro

cess

Step

1

Step

2

Step

3

Step

4

Step

5

Step

6

Step

7

Step

8

Step

9

Step

10

Step

11

Step

12

Step

13

Step

14

Step

15

[email protected]

Page 21: TLS Manual

HOW TO ORDER USING A DD FORM 448

Military Interdepartmental Purchase Request (MIPR)For a TLS Purchase

NOTE: All MIPRs must be Category I Reimbursable

Block 1 - List the number of pages in the MIPR.Block 2 – N/ABlock 3 - This may be left blank at your choosing, but may be used as location for a tracking number.Block 4 - List the date of preparation.Block 5 - List the MIPR number.Block 6 - List the amendment number unless it’s the initial submittal, in which case list "Basic."Block 7 – List the following:

DLA Troop Support Bldg. 3700 Robbins Ave.Philadelphia, PA 19111-5092POC Phone numbers: 215-737-3612 or 215-737-3556

Block 8 - List your activity's address with point of contact, phone and fax number.Block 9 – (a) List the item number.(b) List the description of items or an identifier such as “Special Operational Equipment TLS Program”.

Please also include the DODAAC that will be used to BILL the LOA on the MIPR and the SHIP to DODAAC, with ship to address and point of contact/telephone # if different from block 8; and any other special instructions you may have.

Note: All issuers of MIPRS must put the following statement on the MIPR: “This order meets all terms, conditions, and restrictions dictated by the funding source”.

(c) Thru (f) are self explanatory. Block 11 - List the total amount funded by your activity.Block 12 – Generally not applicable (our Prime Vendor contract usually pays for the freight, please verify with your Prime Vendor representative during the quote process).Block 13 - List the billing address. Block 14 - List the appropriation accounting data used to fund the purchase. The same accounting line may be used for equipment and cost recovery. If unfunded, state here with anticipated funding date. NOTE: Do not forward a MILSTRIP requisition with a MIPR requisition. Forward the MIPR only or the MILSTRIP only, but not both. Block 15 Thru 17 - Self explanatory.

Additional Information that may or may not be needed:

PLEASE NOTE: The Economy Act does not apply to Defense Working Capital Fund activities. DWCF activities have their own authority - "Unified or Assisted Procurement/DLA Defense Working Capital Fund Integrated Material Management authority iaw 10 U.S.C. Para 2208"

910.944.5800 | www.QuanticoTactical.com17

Page 22: TLS Manual

DSCP DODAAC – SPM500TPN (Trading Partner Number) - DODSC0500

UIC - SP0500 or SC0500

Line of Accounting -97X4930.5CBX 001 033189DEPT - 97APPROP FY - XAPPROP SYMBOL - 4930SUBHEAD - 5CBXAPPROP LIMITATION - 00000A - 49ALLOT SN - 001FSN - 033189

Buyer Side Code - B7C.

Cage code – 6B1K0

DUNS #020352105Tax ID #34-0727612

[email protected]

Page 23: TLS Manual
Page 24: TLS Manual

Whether buying for yourself, a department/agency, team or unit,Quantico Tactical is your single source of supply!

Our business is built on exceptional service, value and rapid delivery

9796 Aberdeen Rd | Aberdeen, NC [email protected] | 910.944.5800 | www.QuanticoTactical.com

AAR Mobility Advanced Government LogisticsAimpoint ALG DefenseArc’teryx Armageddon GearASPAtlantic Signal B.E. Meyers BenchmadeBeretta Defense Technologies BianchiBijan’s Protective Equipment Bike TrackBlackhawk!Blue Force Gear BDS TacticalBushnellCardinal Peak Cisco SystemsCore Survival Covert ThreadsCreative Tents International Cummins GeneratorsDakota OuterwearDamascus GearDannerDay One Response DTECH LabsDynamic EntryEagle IndustriesEar Phone Connection EOTechErgo GripsFederal Fabric Fibers

First Tactical FNForce Protector Gear Galea Geissele Gem-Tech GerberGG&GHarris Communications High Ground Gear High Speed GearHigh Threat Concealment HogueHWIInfrared Tools Insight TechnologiesIWIKamprite KifaruLazerbriteLeatherman Tool Group LED SmartLeupoldLewis Machine & Tool LowaLRADMaglightMagpul Massif

Maxim Defense McRaeMechanix Wear MonadnockMotorolaNDURNorth American Rescue Omega Pacific OtisOutdoor Research PacStarPanasonic ParacletePat Down Props PaulsonPelican Petzl PlanoPoint Blank PolarisPrinceton TecPropper Industries ProTech VIPQuik ClotRaven Concealment RE FactorRevisionRings Manufacturing Rite in the Rain

Ruhl Tech Breaching Safariland Salomon Second Chance Sig Sauer Slip 2000Smith & Wesson Snug PakSOISource HydrationSpuhrSteiner eOpticsSteiner OpticsStreamlightSurefireTacShieldTactical Command Ind Tactical Concealment Tactical TailorTalon GripsTeam WendyTekgard Thin Air GearTrijiconTroy IndustriesTru-SpecTYR TacticalUnited Join ForcesUnited ShieldViaSatViking TacticsVortex OpticsXGOZ Medica

Retail Showrooms