toastmasters - wordpress.com · quarters will send your employer a letter about your...
TRANSCRIPT
Toastmasters
Information Compiled by Ros Hansen
MEMBERSHIP MANUAL
THE EVENING EDITION, WHITE ROCK, BC
Chapter 1
Club Info
As president of Evening Edition Toastmasters, I am pleased to invite you to join us at one of our club meetings to learn how the Toastmasters experi-ence can be customized to meet your needs.Over the years, Evening Edition Toastmasters has attracted unique people who provide a dynamic, fun quality and who embrace our “Love, Laugh, Learn” trademark. We enjoy the support and strength of a core of club members who have compassion, enthusiasm and great ideas. Our club provides a friendly, relaxed, and supportive environment where we learn to step out of our comfort zones and start our own exciting journeys of self discovery.The Toastmaster promises to be positive and beneficial to your needs.
Sincerely
Lillian ZuborPresident, Evening Edition Toastmasters, Club 9516
Section 1
Message from President
2
The mission of our Toastmasters club is to provide a mutually supportive and positive learning environment in which every individual member has the opportunity to develop oral communication and leadership skills, foster self-confidence and achieve personal goals.By participating in Evening Edition Toastmasters, you will:
• Advance more quickly in your chosen field
• Become a better conversationalist
• Become a better interviewer & interviewee
• Become a more effective writer
• Become a more sensitive communicator
• Boost your ability to focus and evaluate
• Conquer Your Fears
• Deliver workplace presentations & workshops
Section 2
Mission Statement
3
• Develop Your Own Style of Speaking
• Gain self-knowledge
• Give effective presentations
• Give Impromptu and Prepared Speeches
• Have FUN
• Improve career opportunities
• Improve mentoring skills
• Improve your emotional intelligence
• Improve your listening skills
• Improve your research skills
• Improve your self-esteem & confidence
• Increase your visibility
• Inspire others
• Meet New Challenges
• Meet People
• Network
• Open doors to new opportunities
• Organize your thoughts
• Persuade other people to your viewpoint
• Practice effective leadership skills
• “WOW” Audiences
4
As a member of Toastmasters International and my Club,I promise . . .
• To attend all Club meetings regularly;
• To prepare all of my speeches to the best of my ability, basing them on projects in the Communication and Leadership Program manual or the Advanced Communication and Leadership Program manuals;
• To willingly prepare for and fulfill meeting assignments;
• To provide fellow members with helpful, constructive evaluations;
• To help the Club maintain the positive, friendly environment necessary for all members to learn and grow;
• To willingly serve my Club as an officer when called upon to do so;
• To treat my fellow Club members and our guests with respect and cour-tesy;
Section 3
A Toastmaster’s Promise
5
• To bring guests to Club meetings so they can see the bene-fits Toastmasters membership offers;
• To adhere to the guidelines and rules for all Toastmasters educational and recognition programs;
• To maintain honest and highly ethical standards during the conduct of all Toastmasters activities
CLUB GOALS• To be eligible for awards Clubs must have at least 20
members
• Recognition is awarded as follows:
• Distinguished Club (5 of 10 Goals);
• Select Distinguished Club (7 of 10 Goals);
• President’s Distinguished (9 of 10 Goals) by June 30, cur-rent year
6
Section 4
2013-2014 Executive Team
7
President1
Vice President Education2
Vice President Membership3
Vice President Public Relations4
Secretary5
Treasurer6
Sergeant at Arms7
Club Mentor8
Members who wish to focus on communication skills begin with the Com-petent Communication manual that’s included in the New Member Kit. Once they have completed this manual, they can progress to manuals in the Advanced Communication Series.
Competent Communication ManualThe 10 speech projects in this manual will help you develop your speaking skills one step at a time. When you finish all of the projects, you are eligible for Competent Communicator (CC) recognition. Complete the CC applica-tion in the manual and ask your vice president education (VPE) to submit it online to World Headquarters. You’ll receive a CC certificate and, if this is your first CC award, twoAdvanced Communication Series manuals free of charge.
Advanced Communication SeriesAfter receiving CC recognition, you can work in the Advanced Communi-cation Series manuals. There are 15 manuals, each containing five speech projects.
Section 5
Communication Track
8
Members working in the leadership track learn and practice leadership skills by serving in club roles.The Competent Leadership manual is the core of the leadership track. It features 10 projects, which you complete while serving in various club meet-ing roles. An evaluator will give you feedback on each project, helping you to improve. When you complete the manual, you are eligible for Compe-tent Leader (CL) recognition. Complete the CL application in the manual and ask your vice president education (VPE) to submit it online to World Headquarters. You’ll receive a CL certificate and, if you wish, World Head-quarters will send your employer a letter about your accomplishment.
Advanced Leader ProgramAfter earning the CL award you can further refine and develop your leader-ship skills by working in the advanced leader program. Members working in this program are eligible for Advanced Leader Bronze (ALB) and Ad-vanced Leader Silver (ALS) recognition.
Section 6
Leadership Track
9
Meeting Place Earl Marriott Secondary School15751-16 Avenue,Surrey, B.C., V4A 1S1Room 205
Date Every Wednesday Evening
Time 7:30PM – 9:00PM
Contact Email [email protected]
Contact Phone (604) 612-1753
Contact Name Susan Young
Website www.eveningeditiontoastmasters.com
Section 7
Meeting Info
10
11
MEETING LOCATION
12
SAMPLE AGENDA
President Lillian Zubor Robert Weaver
VP Education Jenny Peng Bob Bajwa
VP Membership Angelika Bendrich Daryl Beukers
VP Public Relations Susan Young Ros Hansen
Secretary Annie Peng
Treasurer Robert Weaver
Sergeant-At-Arms Brock McMichael JT Hibberd
Club Mentor Ros Hansen
Mentor Team Leaders Susan Young & Lillian Zubor We meet every Wednesday From 7:30PM to 9:00PM
The mission of “Evening Edition” Toastmasters club is to provide a supportive and positive learning environment for you to develop communication and leadership skills, fostering your self-confidence and personal growth.
Evening Edition TM Club 9516 http://eveningeditiontoastmasters.com
Toastmasters International www.toastmasters.org
7:15 Greeter Welcomes Guests Adam DeCrom
7:30 Sergeant-At-Arms Calls the meeting to order (1 min) Brock McMichael Exchange Leadership Manuals
Chair Introduces various roles (2 min) Susan Young Ah-Counter (1 min) Mutsumi Matsumoto Grammarian (1 min) Paul Jagpal Timer (1 min) Doris Ba Round Robin Introductions (30 sec each) All
Toastmaster Introduces Speakers (2 min) Dan Chalcraft Speech 1 (5-7 min) Jenny Peng Evaluator 1 (3 min) Lillian Zubor Speech 2 (5-7 min) Angelika Bendrich Evaluator 2 (3 min) Robin Adams 8:15 Announcements Officers reports if necessary
8:20 Networking Break Sign up for roles for next week’s meeting
8:25 Chairperson Calls for return to order (1 min) Susan Young
Humor (2 min) Robert Weaver Inspiration (2 min) Heidi Arias Table Topics Master Poses questions (1 min each) Bob Bajwa 4 Table Topics Speakers (2 min each) Evaluator for Speakers # 1, 3 (3 min) Ros Hansen Evaluator for Speakers # 2, 4 (3 min) Daryl Beukers 8:45 General Evaluator Calls for Spark plug vote (6 min) Annie Peng Calls for Best Evaluator vote Calls for reports Delivers General Evaluation Report
Reports: Timer (2 min) Ah Counter / Grammarian (2 min)
8:58 Chair Closing Remarks (2 min) Susan Young Next Week / Awards / Guest Feedback
9:00 Meeting Adjourns
WHERE LEADERS ARE MADE
White Rock “Evening Edition” Toastmasters Club # 9516 November 13th, 2013 Theme: Remembrance
Chapter 2
Meeting Roles
Section 1
Anatomy of a Club
14
SpeakeraGeneral EvaluatorbEvaluatorcGrammarianedAh-CountereTimerfToastmastergTable Topics SpeakerhTopics masteri
President1Vice President Education2Vice President Membership3Vice President Public Relations4Secretary5Treasurer6Sergeant at Arms7Club Mentor8
Before the meeting• Arrives fifteen minutes early to assist the Sergeant at Arms in greeting
visitors and club members
• Sets up Welcome Signs
• Stands by front door of the school and remains there until a few minutes before the meeting begins
• Smiles and welcomes everyone as they enter
• Pays special attention to guests and new members
• Directs guests to meeting room
When meeting is finished• Gathers signs and returns them to storage centre.
Section 2
Outside Greeter
15
Note:This is an unofficial position, therefore help from all is appreciated
Before the meeting• Arrives ten minutes early to assist the Sergeant at Arms set up room
• Arrives ten minutes early to assist the VP Membership
• Smiles and welcomes everyone as they enter
• Pays special attention to guests and new members
• Directs guest to the Guest Services Table to sign the guest book and print name on a tent card
• Arranges to have guest seated next to an established Toastmaster who can inform the guest about the meeting's proceedings
• Asks guests questions such as:
• Have you been to a Toastmaster meeting before?
• How did you find our club?
Section 3
Inside Greeter
16
• What are you looking for at Toastmasters?
• Checks that guest’s name is on the board before meeting begins (or informs presiding officer)
17
Note: Usually this is an officer position, and does not change each week. It’s a big job, and we encourage everyone to help set up the room and put things away at the end of the evening. An Assistant Sergeant at Arms can help open the meeting.
Before the meeting• Gathers information to prepare short introduction for Chairperson
• Arrives early (7:00 p.m.) to set up room (in horseshoe configuration, leaving openings for members to walk through to get to front)
• Distributes tent cards, ToastIt notes, places Voting Basket at one edge of seating area, and hands out agendas to guests
• Sets up Guest Services Table, timing equipment, sign up sheet, current documents as needed
• Hangs banners, sets up lectern, gavel and Awards (Spark Plug, Evalua-tor, Best Speaker, Icebreaker Pins) and arranges for an extra chair for the Chairperson at front of room
• Keeps supply of ToastIt Notes, ballots, current meeting documents and Icebreaker pins
Section 4
Sergeant at Arms
18
• Checks with speakers to see if they need anything to be set up for their speeches
• Checks with President and VP Education to see if any presentations (badges, pins, awards) will be made
• Sits on outside edge to be ready to help speakers, pass vot-ing basket and/or hand Chair voting information
At the beginning of the meeting• Goes to the lectern to call meeting to order at 7:30 sharp
• Welcomes group
• Introduces self
• Sets tone for meeting theme
• Reminds members to exchange Leadership Manuals, make written comments on ToastIt Notes and vote for Spark Plug, Best Speaker and Best Evaluator awards
• Introduces Chairperson enthusiastically
Sample Sergeant-At-Arms Script
“Good evening Toastmasters, and welcome guests_____ (intro-duces guests by name). Welcome to Evening Edition. My name is _____, and I am your Sergeant-at-Arms tonight. The theme to-night is ____ Please welcome your Chair…(Says first and last name, and gives quick introduction).
• Begins the applause and stays at the lectern until the Chairperson arrives
• Shakes hand
• Returns to place
At the end of the evening• Collects nominations for “Spark Plug of Night”, “Best
Speaker” and “Best Evaluator” when General Evaluator calls for vote
• Counts ballots 19
• Gives Winning Ballots to Chairperson
When meeting is finished• Gathers supplies and returns them to storage centre
• Rearranges room to original formation
20
Before the meeting• Has responsibility for overall organization of the meeting
• Confirms all participant roles for the meeting, finalizes agenda, and prints ten copies for guests attending the meeting (members are encour-aged to print their own agendas)
• Prepares theme & a short snapper question for Round Robin
• Creates short introduction for Toastmaster and Table Topics Master
• Arrives at the meeting in good time
• Checks with President and VP Education to see if any presentations (badges, pins, awards) will be made
When called to the lectern• Shakes hand
• Thanks Sergeant at Arms
Section 5
Chairperson
21
• Opens meeting
• Addresses audience, saying “Fellow Toastmasters, & Wel-come Guests (use names)”
• Explains his/her role [to conduct the meeting’s agenda, keeping meeting on time] for the benefit of guests and new members
• Reviews agenda
• Calls on Ah Counter/Grammarian and Timer to explain their roles
• Explains Round Robin Protocol: “Mr./Mme Chair, Fel-low Toastmasters and Welcome Guests. My name is ___. (My answer to the question you posed is:) ___ Mr./Mme. Chair.”
• Invites guests to participate
• Poses Round Robin warm-up question asking for a one-word or one-sentence answer [Reminds club that a 20-second response is the goal]
• Leads clapping for guest participation
• Leads the clapping for the introduced speakers in his/her section
• Provides bridging for a smooth transition from one speaker to the next
• Briefly introduces and then calls on Toastmaster
• Moves the meeting along on time
Once the Prepared Speeches are complete• Reclaims the lectern when the Toastmaster calls him/her
• Shakes hand
22
• Thanks speaker
• Provides transition to next section
• Calls for officer reports/announcements
• Calls on President/VP Education for awards
• Reminds people to sign up for roles
• Presents new badges or awards.
• Adjourns for networking break
• Confers with Table Topics Master to confirm time allot-ment
After the break• Briefly introduces and then calls on Humorist, Inspiration
and Table Topics Master, according to the agenda of the evening
• For each speaker:
• Shakes hand
• Moves aside briefly, until the speaker finishes
• Returns to lectern
• Shakes hand
• Thanks speaker
• Provides transition to next section
• Goes to place
At the end of the evening• Reclaims the lectern when the General Evaluator calls
him/her
• Shakes hand
• Thanks speaker
• Provides transition to next section23
• Invites guests to give feedback
• Makes last minute reminders, including next meeting info as needed
• Awards “Spark Plug of Night”, “Best Speaker” and “Best Evaluator”
• Wraps up meeting
• Adjourns meeting
24
Before the meeting• Checks timing equipment and determines how to operate device.
• Checks Timer Record / Timing Chart (below) for time allotments and to determine when to flash each light
• Practices the explanation.
• Records names of people on the Timer Form, using names from the agenda
When called on by chairperson• Stands in place, addresses audience, “Mr. /Madame Chair, Fellow Toast-
masters, and Welcome Guests
• Explains role, and the reason timing is important at Toastmasters (it is im-portant to learn how to speak within limits to avoid running overtime at meetings; peo-ple have schedules and deadlines that must be respected at every level.)
Section 6
Timer
25
• Demonstrates timing with equipment
• Explains timing rules and signals as allotted above, or on the agenda
• Explains that s/he will report on the timing during the General Evaluation
When finished explaining role• Addresses the lectern (Mr. /Mme. Chair) again and sits
down
During the break• Confirms with Table Topics Master whether there is
enough time for extra questions
During the meeting• Keeps track of all speakers, flashes timing signals as allot-
ted on the agenda
• Signals timing to each participant
When called upon by General Evaluator• Stands in place to give report
• Addresses audience, “Mr. /Madame General Evaluator”
• Reports speakers’ names and the times taken, but does not add commentary about the times
When report is finished• Turns and says “Mr. /Madame General Evaluator”
• Sits down
At the end of the evening• Returns timing device to Sergeant at Arms, and gives
Timer Report to Secretary
26
27
ALLOTTED TIME SECTION GREEN AMBER RED
1 min. Timer, Ah Counter, Grammarian, etc. 30 sec. 45 sec. 1 min.
2 min. Table Topics Speakers 1 min. 1 min. 30 sec. 2 min.
3 min. Evaluator 2 min. 2 min. 30 sec. 3 min.
Per Manual Prepared Speeches 2 min. left 1 minute left Time’s up!
Before the meeting• Selects a “Word of the Day” (Toastmasters encourage use of short, vivid
descriptive, dynamic words.)
• Prints word on two separate pieces of paper, using large, clear letters Pre-pares definition and a sentence illustrating the usage of the word.
• Tapes in word in place (one sign to front of lectern and the other in a place where speakers are able to see it), ready to be flipped over
• Records names of people on Ah Counter/Grammarian Form in prepara-tion for tallying word usage
When called on by chairperson• Moves quickly to lectern Shakes Chairperson’s handAddresses audience,
“Mr. /Madame Chair, Fellow Toastmasters, and Welcome Guests”
• Explains role [to listen carefully, and note effective, varied, descriptive and powerful language and/or grammatical mistakes or poor usage of the English language] Explains why effective use of words is important at
Section 7
Grammarian
28
Toastmasters (to paint vivid word pictures and success-fully inform, persuade, inspire or entertain.)
• Explains 2nd part of the role, [to promote the use of a new word] Tells group which word s/he choseGives defi-nition of the word, its part of speech, and an example of its correct use in a sentence. Comes up with a new ap-proach to motivate people to use word Explains that s/he will report at the end of the evening
When finished explaining role• Addresses the lectern again (Mr. /Mme. Chair)
• Waits at the lectern for Chairperson
• Shakes hand Returns to place
During the meeting• Makes notes of effective, varied, descriptive and powerful
language as well as grammatical mistakes incorrect pro-nunciation, poor sentence structure, and or incorrect or
poor usage of the English language Records number of times each person uses the word of the day
When called upon by general evaluator• Stands in place Addresses audience, “Mr. /Madame Gen-
eral Evaluator”
• Reports on who correctly used the Word of the Day
• Comments on the language noted in general
• Encourages use of effective language by complimenting people for positive usage, and examples of an exciting word pictures/descriptive phrases/words
When report is finished• Addresses chair, “Mr. /Madame General Evaluator” Sits
down
29
Before the meeting• Records names of people on Ah Counter/Grammarian Form in prepa-
ration for tallying word usage
When called on by chairperson• Stands in place (unless role is combined with Grammarian, in which case
s/he explains this role at the lectern, immediately following his/her expla-nation of Grammarian)
• Addresses audience, “Mr. /Madame Chair, Fellow Toastmasters, and Welcome Guests
• Explains role, and comments on why this role is important (Unnecessary sounds and words detract from the effectiveness of a speaker. Superflu-ous phrases such as ‘you know’ and ‘I guess’ or overworked words such as “so” can weaken a speech and may give the impression of lack of convic-tion.) Emphasizes the use of the “pause” as a good strategy
Section 8
Ah Counter
30
When finished explaining role• Addresses the lectern (Mr. /Mme. Chair) again and sits
down
During the meeting• Listens carefully to note words and sounds (ums, ers, ahs,
repeated words, overworked phrases/words, etc.) used as crutches or pause fillers
• Records number of times each person uses crutch words
When called upon by General Evaluator• Stands in place
• Addresses audience, “Mr. /Madame General Evaluator”
• Uses good judgment and sensitivity in giving report (It is effective to report in the positive, pointing out those who had no no-ticeable verbal pauses or superfluous phrases)
When report is finished• Turns and addresses chair “Mr. /Madame General
Evaluator”
• Sits down
31
Before the meeting• Prepares introduction for each speaker.
Note: Speakers are encouraged to write their own introductions. Introductions warm up the audience to the speaker and his/her topic. Effective introductions include the title, speech title, project number, objectives, why speaker chose the topic, why speaker is well qualified in this area, and something interesting about the speaker (hobbies, family) etc. A good introduction is important because it guides thinking, adds power, and sets the mood for the speech. It is a mini speech that grabs the audience’s attention and makes them aware of the importance of the upcoming sub-ject, explains why the subject was chosen, why the speaker is qualified to address it, why it is appropriate for this audience and why this time is appropriate to dis-cuss it, and has a conclusion.
When called to the lectern• Shakes hands with the Chairperson
• Begins by addressing audience “Mr. /Madame Chair, Fellow Toastmas-ters, and Welcome Guests”
Section 9
Toastmaster
32
• Explains role [to conduct the prepared speech session; cre-ate atmosphere of interest, expectation]
• Reminds audience to make written comments on ToastIt Notes for each speaker, and to remember to choose spark plug of the night, best speaker and best evaluator
• Introduces each speaker using warmth and enthusiasm, using speakers full name, speech title, objectives, and the timing to warm up the audience for the speech.
• States who the evaluator is for the speaker
After introducing the speaker• Begins the applause
• Stays at the lectern until the speaker arrives
• Shakes speaker’s hand
• Takes seat
On completion of each speech• Returns to the lectern
• Shakes the speaker’s hand and leads the applause until the speaker has taken his/her seat
• Thanks the speaker and comments briefly on the speech. (Bridge the gap between speakers by maintaining audience interest. Never evaluate the speech except to say how much you enjoyed it.)
• If it would be beneficial in certain conditions, consider giving a few seconds of silence to promote and allow for written feedback.
When all speeches have been com-pleted• Begins the applause after each speech
• Makes a general closing remark concerning the prepared speeches portion of the meeting
33
• Calls on Speech Evaluators with brief introductions
• Thanks the evaluator for his/her efforts after each report
• Calls the Chairperson back to the lectern
• Shakes his/her hand
• Takes seat
34
Before the meeting• Prepares a 2-minute joke or short story that is funny, humorous or enter-
taining.
• Uses taste and sensitivity when selecting speech topics, content and lan-guage. [A good rule of thumb is to avoid preaching about topics such as sex, religion and politics. Avoid inappropriate “off color” jokes, i.e., rac-ist, sexist.]
• Delivers selection without notes if possible, as if it were a mini-humor speech, using gestures, voice inflections, props, etc.
When called on by chairperson• Moves quickly to lectern
• Shakes Chairperson’s hand
• Addresses audience, “Mr. /Madame Chair, Fellow Toastmasters, and Welcome Guests
• Enthusiastically delivers humorous selection
Section 10
Humourist
35
When finished• Turns and addresses chairperson by saying “Mr. /Ma-
dame Chair”
• Waits for Chairperson at the lectern
• Shakes hands
• Returns to place
36
Before the meeting• Prepares a 2-minute thought-provoking story or idea (related to theme, if
possible) [This can be a reading or a personal experience. Identify sources of literature, if quoted. It is good practice to deliver selection without notes, if possible as if it were a mini-speech: using gestures, voice inflections, etc.]
When called on by chairperson• Moves quickly to lectern
• Shakes Chairperson’s hand
• Addresses audience, “Mr. /Madame Chair, Fellow Toastmasters, and Welcome Guests
• Delivers inspirational talk
When finished• Turns and addresses “Mr./Madame Chair”
Section 11
Inspiration
37
• Waits for Chairperson at the lectern
• Shakes hands
• Returns to place
38
Before the meeting• Confirms participants for the meeting by calling Table Topics Evaluators
• Prepares 4-6 questions for the impromptu speaking session (Last two will be used, if time permits)
• Chooses topics, which can be controversial, light, serious, or humorous, and related to theme if possible
• Checks the agenda carefully to see who has roles [try to ensure that every club member has an opportunity to speak at every meeting. Avoid call-ing those who already have larger roles. Only call on guests if they have agreed to participate]
When called to the lectern• Moves there quickly
• Shakes hands with the Chairperson
• Begins by addressing audience “Mr. /Madame Chair, Fellow Toastmas-ters, and Welcome Guests
Section 12
Table Topics Master
39
• Briefly explains purpose of Table Topics (to help develop ‘thinking on our feet’ skills by delivering a 2-minute speech with little or no warning)
• Confirms timing
• Confirms the evaluators for the even and odd numbered speakers
• Describes each subject briefly, poses one question to each of 6 speakers [Direct the questions first to those members not already scheduled on the program, then randomly around the room.]
• Waits for each speaker at lectern
• Shakes hand
• Thanks speaker
• Provides transition to next question
• Moves away from lectern
• Returns to lectern following each speaker’s turnProvides transition to next section
• Calls on Table Topic Evaluator for Topic # 1 & #3 Pro-vides transition to next section
• Calls on Table Topic Evaluator for Topic # 2 & #4 Pro-vides transition to next section
• Calls on Table Topic Evaluator for Topic # 5 & #6
• Provides transition to next section
When finished• Turns and addresses chair “Mr. /Madame Chair”
• Waits for Chairperson at the lectern
• Shakes hand
• Returns to place
40
Before the meeting• Contacts the designated speaker to discuss any special evaluation require-
ments, and speech objectives a few days before the presentation
• Asks about any special areas of evaluation s/he would like to be evalu-ated on (voice variation, content, eye contact, etc.)
• Helps refine the topic if the speaker is having difficulty. Takes into con-sideration the individual’s needs, goals, sensitivities, and experience levels
• Offers words of reassurance
• Reads over the manual assignment to become familiar with the objec-tives
During the meeting• Listens intently, precisely and attentively during the presentation, analyz-
ing the success (i.e., did it fulfill the objectives?) of the speech.
• Prepares for the oral evaluation by taking notes, using the objectives in the project manual and a checklist for reference
Section 13
Speech Evaluator
41
• Concentrates particularly on the objectives of the assign-ment, and any areas s/he asked you to comment on
• Looks for use of gestures, voice, language, organization of the speech, opening, body and close. [What strikes you? Did you understand what the speaker was trying to convey? If the speaker does not reach a particular objec-tive, you have found a vital Area of Opportunity (A/O), or Point For Improvement (PFI) for the speaker to grow on.]
• Organizes thoughts into an “Impromptu Mini Speech” with an Opening, Body and Close.
When called to the lectern• Shakes Chairman’s hand
• Begins by addressing audience “Mr. /Madame Chair, Fellow Toastmasters, Welcome Guests, and especially (name of speaker)”
• Reviews the objectives of the speech
• Uses the Evaluation Guide and questions provided with each project
• Expresses comments in a generous and informative way. Focuses on one or two things that the person can realistically work on, but stress what went well.
• Uses the sandwich approach...Makes 2-3 positive, upbeat comments for every “point for improvement”
• Delivers personalized language and frame comments in third person (e.g., in my opinion s/he might consider…) [What you say is as important as how you say it.]
• Gives specific details analyzing HOW to improve, WHY the speech worked
• Follows up with an upbeat summary, perhaps finishing with what you liked best about the speech
42
When finished• Turns to the Toastmaster, and says “Mr. /Madame
Toastmaster”
• Waits for Toastmaster at the lectern
• Shakes hands
• Returns to place
Back at your seat• Writes useful comments in the speaker’s manual. [This is
your chance to expand on the points mentioned in your verbal evaluation, and to address any points you feel un-comfortable addressing in front of the club.] During the break returns written evaluation to the speaker.
• Adds any verbal comments that are important.
• Checks to see if the speaker has any concerns about the speech or the evaluation.
When the general evaluator makes com-ments • Listens for feedback.
• Checks with others to see if your evaluation was appropriate
43
Before the meeting• Confirms participants for the meeting by contacting the Chairperson
and Toastmaster
During the meeting• Refers to the lectern guide and/or a copy of the General Evaluation
Form
• Takes notes on how well each meeting role is handled
• Evaluates all performances that have not already been evaluated
When called to the lectern• Shakes Table Topic Master’s hand
• Begins by addressing audience “Mr. /Madame Chair, Fellow Toastmasters, and Welcome Guests”
• Explains role [to evaluate all performances that have not already been evaluated: Chairperson, Timer, Thought for the Day, Humorist,
Section 14
General Evaluator
44
Grammarian/Ah Counter, Table Topics Master, Table Topic Evaluators, Toastmaster and Speech Evaluators] and stresses the importance of evaluation at Toastmasters
• Reminds audience to write comments on ToastIt Notes for each speaker, vote on “Spark Plug of Night”, “Best Speaker” and “Best Evaluator” and pass the basket of votes to the Sergeant at Arms
• Calls for report from Timer
• Calls for report from Ah Counter/Grammarian
• Comments on the positive aspects of the meeting and the suggests how to improve weak areas
• Discusses quality of evaluations [Were evaluations personalized, positive, upbeat, helpful? Did they point the way to improvement? Were they presented mainly to the audience in general (3rd person) instead of directly to the speaker]
• Provides feedback on the overall success of the meeting
• Wraps up evaluation of meeting with a closing remark
When finished• Turns to the Chair, and says “Mr. /Madame Chair”
• Waits for Chairperson at the lectern
• Shakes hands
• Returns to place
After the Meeting• Considers sending inspirational L3 WOW Highlights of
the Week Review to club members
❖ L3 (Love Laugh Learn) WOWS (Wondrous, Outrageous and Wacky Stuff)
45