tom parker, senior consultant, beasley intercultural & board member, australia-china business...

Keys to Developing an Asia Capable Workforce Australia – Asia Education Engagement Symposium

Tom Parker 31 March 2014

Drowning by Numbers

Australia 2030| The future is in their hands?

Asian Century | Opportuni@es

Looking beyond our backyard| AFL in China

Hard shelled candy| Personal

Asia capable workforce| Asia Literate

Asia Capable| Tools of the trade

‘Asia Literacy’ is foundational and deep knowledge, skills and understanding about the history, geography, society, culture,

literature and language of the diverse countries, regions and people of Asia

The Opportunity| Asian Century

Australian Top 10 Trading Partners

Beasley Intercultural Pty Ltd

1. China 2. Japan 3. United States 4. Republic of Korea 5. Singapore 6. United Kingdom 7. New Zealand 8. Thailand 9. Malaysia 10. India

The Reality| Asia capability

Realities – The World of Work

! Service delivery for a culturally diverse community

! Leadership, strategy and negotiations in complex international stakeholder contexts

! Global virtual teams, Offshoring/outsourcing, M&A, JV’s

! Organisational development to access and leverage diversity

Beasley Intercultural Pty Ltd 11


Low Cost Airlines Network: 2003


How are we doing?

Australia in the Asian Century White Paper, 2012

Foreign Investment into Australia


The leading investor countries as at 31 December 2012 were:

1. United States of America 28% 2. United Kingdom 23% 3. Japan 6% 4. Singapore 3% 5. Switzerland 2% 6. Hong Kong 2%

Change, Complexity, Ambiguity

“We can no longer assume that our ways of doing business will remain. There are new opera9ng models and rules of engagement”

Nicola Wakefield-‐Evans, King & Wood Mallesons, July 2013


Broad & Specialised skills| Right mix of capabili@es

Expectations & Awareness Levels


Individual Capabilities


1. Sophisticated knowledge of Asian markets/environments

2. Long-term trusted Asian relationships 3. Ability to adapt behaviour to Asian cultural

contexts 4. Capacity to deal with government 5. Useful level of language proficiency 6. Extensive experience

Organisational Capabilities


1. Leadership committed to an Asia-focused strategy

2. Customised Asian talent management 3. Supportive processes to share Asian learnings 4. Customised offering / value proposition based on

customer insights 5. Tailored organisational design with tendency to

local autonomy

Urgent Skills required


1. Awareness 2. Acceptance 3. Action

a) Leadership b) Support c) Whole of organisation

Insights


1. Time 2. Building demand 3. CQ – Cultural Intelligence

a) Self Awareness b) Knowledge c) Cultural Consciousness d) Adaption Skills

Collaboration


a) Advocate broadly the case for developing an Asia capable workforce

b) Accelerate the development of Asia-focused strategies with Australian business taking the lead

c) Invest in developing Asia capability throughout the Australian workforce

d) More effectively educate Australia’s future workforce for the Asian Century

Asia Capable workforce


a) Support programs that increase the value students, parents and the community place on Asia knowledge and Asian languages

b) Encourage greater diversity on boards and in corporate leadership roles

Asia focused strategies


a) Develop and validate an Asia capabilities framework

b) Integrate Asia capability development into reporting to signal its strategic importance to

Asia Capability in workforce


a) Recruit and recognise b) Provide suitable pathways c) Intercultural training d) Language training e) Provide courses and programs to build Asia

capabilities

Educate future workforce


a) Develop internships / work placements b) Inform tertiary sector of emerging trends –

requirements c) Enhance Education workforce d) Alumni links e) Student mobility f) Provide courses and programs to build Asia

capabilities

China: Intercultural Effectiveness

McCullough Robertson (Brisbane)

Tom Parker 23 October 2012

tom parker, senior consultant, beasley intercultural & board member, australia-china business...

Education

beasley intercultural

provide courses

asia

developing

programs

leadership