top business process misconceptions: what you need to know

10
Top Business Process Misconceptions: What you need to know

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Page 1: Top Business Process Misconceptions:  What You Need to Know

Top Business Process Misconceptions:

What you need to know

Page 2: Top Business Process Misconceptions:  What You Need to Know

Closing Workflow Productivity Gaps Everywhere

As enterprises struggle to combine centralized services with remote locations, connect mobile workforces and tame the “big data” content juggernaut, seamless document management workflow has become a moving target.

Lexmark solutions streamline business workflow and make teams more efficient. We help all kinds of companies find better ways to:

• Encourage growth through productive workflow • Deliver responsive customer service • Boost employee efficiency • Drive costs out of business operations

Lexmark Overview

Page 3: Top Business Process Misconceptions:  What You Need to Know

Closing Workflow Productivity Gaps Everywhere

Lexmark workflow solutions help close workflow gaps that leave your data unavailable and unproductive. Our solutions make content useful and accessible, whether it’s for accounting or HR, or for industry-specific problems like bills of lading or academic test results, medical records or new account forms.

We intelligently adapt hardware, software and services to tackle specific challenges and connect data across your applications, locations and users. As workflow experts, we deliver solutions that add immediate value to business processes. We bring efficiency wherever your organization depends on data and documents, whether paper or digital. Our smart MFPs increase productivity, while our expert services, mobile solutions and content workflow products take your data from the field to the home office. We believe in empowering your people to effectively do their jobs within existing business systems.

Lexmark Overview

Page 4: Top Business Process Misconceptions:  What You Need to Know

Tim Rowland

Vice President/General Manager

Retail and Manufacturing Verticals

Page 5: Top Business Process Misconceptions:  What You Need to Know

Market & End User Trends Affect Your Strategy

Business Mobility

Content in All Formats

Cloud Delivery

SaaS

Social Media

Contextual Awareness Analytics

Page 6: Top Business Process Misconceptions:  What You Need to Know

Painful Truths

– Information is Everywhere and Exploding– Structured Problem

• No visibility to unstructured info and processes• Difficult to change

– Unstructured Problem• Bridging gaps between paper and digital

– Result: Disconnected People, Processes and Information

– Impacts Productivity, Customer Service & “Bottom Line”

Page 7: Top Business Process Misconceptions:  What You Need to Know

Unstructured Content & Processes

Structured Content & Processes

WAV

MPG

“80% of Enterprise information is unstructured content, 90% of which is unmanaged.” - Gartner

The Myth: Content is Connected

Page 8: Top Business Process Misconceptions:  What You Need to Know

The Truth – and the Opportunity

Capture & Manage All Unstructured Content

And Give Access in the Context of Key Industry Processes

Page 9: Top Business Process Misconceptions:  What You Need to Know

The Biggest Myth

Lexmark is a printer company.Not!

REALITY:Now we’re much more than that.

We help you connect strategy and process.

Page 10: Top Business Process Misconceptions:  What You Need to Know

Complimentary Workflow Assessment

Please contact us for more information:

[email protected]

© 2013 Lexmark International