touch uis are quite different

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TOUCH UIS ARE QUITE DIFFERENT PANU KORHONEN 26.10.2010

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My presentation at UXmarathon, www.uxmarathon.com, about touch user interfaces.

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Page 1: Touch UIs are Quite Different

TOUCH UIS AREQUITE DIFFERENTPANU KORHONEN26.10.2010

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Panu Korhonen

1986 - 1993 SW engineering1993 - 2007 Nokia: HCI Research & Design2008 - 2009 Nokia: Maemo/MeeGo UI lead2009 - Nordkapp

ABOUT ME

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Hired 50+ UX specialistsNokia S30 & S40 evolutionOriginal Nokia S60 UI conceptFirst MeeGo UI ConceptKey touch UI patents

ABOUT ME

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WE ARE NORDKAPP

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We design new business,products and services.

NORDKAPP

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INTRODUCTION

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Urban screenTabletMobile

Principles of the converging touch UIs.NOT: specific SW platforms or OSs.

FOCUS TODAY

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10

Windows 7 MeeGo?Apple Android Symbian RIM

MOBILE DEVICES

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11

Android MeeGo?Apple Windows 7

TABLETS

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12

URBAN SCREENS

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BASICS

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Tap Swipe

Spread Pinch Rotate

Long press

TOUCH GESTURES- de facto standards

BASICS

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See also: http://www.lukew.com/ff/entry.asp?1071

Tap

Swipe

Longpress

Spread

Pinch

Rotate

Other

Open, select

Scroll, pan, move object

Invoke object menu, change mode

Zoom in, enlarge object

Zoom out, shrink object

Rotate object

Other gestures have not become standard yet

TYPICAL ACTIONS

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No hover states in UIs. No tooltips.Design for touch first, then add hovers for the web.

NO POINTER

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Tap always opens the item. You can’t put focus on an object.

NO FOCUS

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Tap will open the item No selections or multi-select

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Solutions: use check-boxes or a selection mode; object menu for several functions.

NO FOCUS

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Tap on check-box to select Long press for object menu

Add to favorites

Send a link

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Drag to pan, pinch to zoom etc.

Avoid indirect controls

DIRECT MANIPULATION

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Scrub to delete photo?

+ Direct access to features- Recognition errors - Recalling - Recognition delay - Conflict with swipe ...

GESTURES

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PHYSICAL

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Urban screenTabletMobile

http://www.lukew.com/ff/entry.asp?1085 Colle H, Hiszem K. “Standing at a kiosk: effects of key size and spacing on touch screen numeric keypad performance and user preference.”

No recommendations available yet

7 mm

7 mm

20 mm

20 mm

7 mm ?

7 mm ?

MINIMUM TOUCH TARGET SIZES

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PARALLAX

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Angry Birds: aiming by adjusting finger

TAPPING TARGET

Tapping is not accurate.Adjusting is.

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Mobile (right hand) Mobile (two hands)Mobile (left hand)

FINGER REACH

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Tablet (two hands)Tablet (one hand)

FINGER REACH

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Urban screen

See also: http://www.tiresias.org/research/guidelines/touch.htm

FINGER REACH

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Avoid visual feedback below the controls

Sending failed!

Send Send

OBSTRUCTING HAND

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FINGERS AND HAND

On large screens, allow scrolling with palm or several fingers

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MOVEMENT

Use short drags, or use flick.Long dragging will cause accidental drops.

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Urban screenTabletMobile

Vibra motorPietzo(Electrotactile)

(none yet)(none yet)

FEEDBACK

Lack of haptic feedback: compensate with visual and audio.

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Urban screenTabletMobile

ENVIRONMENTAL CHALLENGES

MoistureGlovesVibrationSun, glare

(typically used inside) MoistureGlovesSun, glare

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Urban screenTabletMobile

ENTERING TEXT

Too small Decent Too large

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COGNITIVE

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COGNITIVE

Indicate every touch—Compensate for environment and non-optimal touch technology.

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Label

A tappable button A draggable slider

AFFORDANCES

Tell people where to touch, and how. No hover.

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Move, resize, zoom, inertia, bounce, ...

LAWS OF PHYSICS

+ works as expected- hidden functionality

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Options next to the finger

Public Library

BE DIRECT

Functions where the finger is.

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!

Info that may get missed

LEAD THE EYE

Especially on large screens.

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CC license: http://stimulant.io/

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How do you close a pop-up in Android?

See also: http://en.wikipedia.org/wiki/Inattentional_blindness

COGNITIVE

Inattentional Blindness

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Explicit button for closing a pop-up.How to close Nokia N900 menus and dialogs?

MAKE IT EXPLICIT

Avoid any key -problem

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DIRECTIONS

Design for spatial awareness- scrolling is cheap- use less windows and Z-order

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Long vertical pages for similar content

See also: http://www.informationarchitects.jp/en/ipad-scroll-or-card/

Horizontal for paged content

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How do you find X?

X

DESIGN SPATIAL

Problems with continuous 2D navigation

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SOCIAL

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PRIVATE SOCIAL

Urban screen

PC

TVTablet

Laptop

Mobile

HOW SOCIAL?

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PRIVATE SOCIAL

Urban screenPC TVTabletLaptopMobile

HOW SOCIAL?

My (subjective) order

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HOW SOCIAL?

Most private of devices

PRIVATE SOCIAL

Mobile

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PRIVATE SOCIAL

Tablet

HOW SOCIAL?

Shared use

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MULTITOUCH

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PRIVATE SOCIAL

Urban screen

HOW SOCIAL?

Multi-user, multi-touch; spectators

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CC licence: http://stimulant.io/

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CC licence: http://stimulant.io/

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SUMMARY

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When designing for touch

—Forget the old—Aim for direct manipulation—Use de-facto conventions—Be careful with non-standard touch solutions—Consider physical, cognitive, and social aspects

SUMMARY

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CC licence moleitau, magicalnihilism.com

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Touch target sizes:http://www.lukew.com/ff/entry.asp?1085

iPad design tips:http://www.lukew.com/ff/entry.asp?1196

iPad design resources:http://www.ipadatelier.com/design-for-ipad.html

The Best 10 articles on Multi-Touch:http://www.pointanddo.com/2009/09/10-best-articles-on-multitouch.html

How not to do gestures in your iPhone app:http://www.touchusability.com/blog/2010/9/12/how-not-to-do-gestures-in-your-iphone-app.html

Free Wireframing Kits, UI Design Kits, PDFs and Resources:http://www.smashingmagazine.com/2010/08/27/free-wireframing-kits-ui-design-kits-pdfs-and-resources/

Non Hover:http://trentwalton.com/2010/07/05/non-hover/

Finger Positions for Touch Screens:http://www.kickerstudio.com/blog/2010/08/finger-positions-for-touchscreens/

Japanese vending machine with 47” touch screen:http://www.engadget.com/2010/08/11/japan-takes-vending-machines-to-their-logical-47-inch-extreme/

Touch screens in ATMs:http://futureselfservicebanking.com/

Gestures:http://ignorethecode.net/blog/2010/05/25/gestures/

Scroll of Flick?http://www.informationarchitects.jp/en/ipad-scroll-or-card/

UI guidelines:http://www.mobilexweb.com/blog/ui-guidelines-mobile-tablet-design

Touch User Interface - Touch Screen and Multi-touch:http://www.touchuserinterface.com/2009/06/links-for-overview-of-touch-user.html

Urban screens in Helsinki:http://blog.nordkapp.fi/2010/03/urban-screens-presentation/

Tap the TV: Online TV concept for multi-touch tabletshttp://blog.nordkapp.fi/2010/06/tap-the-tv/

FUTHER READING

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Panu KorhonenManaging Director

www.nordkapp.fi

LET’STALK