touchpad access cylindrical lock installation instructions widex mm high ... note: refer to...

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For Technical Assistance contact contact ARROW LOCK INSTALLER NOTE: Touchpad Access Cylindrical Lock Installation Instructions

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Page 1: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

For Technical Assistance contact contact ARROW LOCK

INSTALLER NOTE:

Touchpad Access Cylindrical Lock Installation Instructions

Page 2: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

2

TABLE OF CONTENTS

22

Installation

5-6

8

9-1112-16

1819

Page 3: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

Lock Installation �

Door Prep �

Parts Illustrations

Tools

Installation Instructions

In the box, you should find. . .

OutsideTouchscreen

Assembly

InsideSupport

Assembly

Inside Escutcheon

InsideLever

Handle

Battery Cover4 AA Alkaline

Batteries

LatchboltStrike

Page 4: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

Note: To avoid splintering wood doors, drill holes (A) and (D) from both sides of the door.

A

C

E

D

B

Mark Door

Drill Door

Prepare and Install Strike (Wood Frames Only)Strikes

81-2012-0620

B

C

A

Page 5: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

5

Before installation:

-

Left Hand Reverse Left Hand Right Hand Right Hand Reverse

PREPARE LOCK FOR INSTALLATION

Unpack the Lock

Determine Hand of the Door

InsideSupport

Assembly

Inside Escutcheon

InsideLever

Handle

Battery Cover

SupportAssemblyScrews

Page 6: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

6

Adjust Lock for Door Thickness (If Necessary)

CAUTION: The cylinders furnished with Revolution lock for use in 1-3/8" doors have a tailpiece that is 1/4" shorter than the standard cylinders that are furnished for 1-3/4" doors. Trying to install a standard cylinder in 1-3/8" will DAMAGE the lock body.

How to Replace, Re-Key or Install Cylinder

C

A

E

B

A

C

B

F

Page 7: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

Outside Assembly

Touchscreen Cable

Escutcheon Screw

With Star Washer Scre

3

3b

4

5

9

10

11

12

13

Motor Cable

Support Assembly Screws

re

Inside Assembly

3a

1

INSTALL LOCK

EASY or ADVANCED Mode

Directions

EASY

EXT-PWR / REMOTE / MOTOR

Easy /AdvancedMode

ADVANCED

Touchscreen CableConnector

EXT-PWR / REMOTE / MOTOR

6

8 7

9b Touchscreen Cable Routing

"Z" Fold

2

1

(2) 8-32 x 3/4" Flat Head

Combination Screws

(2) 8-32 x 3/4" Flat Head

Combination Screws

Retractor

Latchcase

Latch

Detail A

Page 8: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

8

CAUTION:

Welcome to the Arrow

Digital World

Note: Refer to programming instructions prior to completion of step 13.

Directions, Continued

Symptom Suggested Action

Door is binding a.Check that door and frame are properly aligned and door is free swinging.b. Check hinges: They should not be loose or have excessive wear on knuckles.

Latchbolt will not deadlock a. Either strike is out of alignment or the gap between the door and jamb is too great. Realign strike or shim strike out towards flat area of latchbolt.

Latchbolt does not retract or extend properly Latchbolt tail and retractor are not properly positioned:a. Remove lockset. Look though 2-1/8" hole and verify latchbolt tail is centered between top and bottom of hole. b. Remove latchbolt and insert lockset. Look though latchbolt hole and verify retractor mouth centered in hole. If not, adjust outside rose plate. c. If necessary, rebore holes to line up retractor and tail.

Test the Operation of the Lockset

Page 9: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

9

PROGRAMMING

I

Batteries

Outside Inside

Lockout

Touchscreen

9-1112-16

1819

Page 10: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

10

Menu and Icons

Touch the screen with palm of hand or fingers to begin and end actions.

Enter Master PIN code (6 digits in length). Advanced Mode only. Factory default: 123456.

Click the indicated number. Enter Supervisor PIN code. Can be 4-12 digits in length. Factory default: 1234567890.

Press the Star key on the touchscreen to Enter or Accept entry.

Enter User PIN. Can be 4-12 digits in length.

Press the Pound key on the touchscreen to enter Menu mode.

Supervisor Serial Number (00 - 19). Advanced Mode only.

Press this key to return to the previous step or menu setting.

User Serial Number (01 - 49). Advanced mode only.

Repeat operation using settings indicated. Enter value 1 - 10 (times or seconds).

The I-Button is located under the battery cover. Remove battery cover for access.

Enter value 1 - 255 (seconds).

Slide the batter cover up and off. Voice guide.

S

M

U

~

Passage Mode2 Low Battery1 Lockout Mode3 Lock and Unlock - Audio and Visual 5Return to Previous Step4

Advanced Mode

All Code Lockout

Easy Mode

Emergency Power Supply-

Group Lockout

--

Definitions

Page 11: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

11

I-Button I

Low Battery

Operating Modes-

Passage Mode

Master Code

Re-lock Time

Shut Down Time -

-

Silent Mode -

Status LED

Supervisor Code -

User Code

User Lockout

Wrong Code Entry Limit-

Definitions

Page 12: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

12

Easy Mode

User 2

Supervisor

User 3

User 4

User 5

User 1

User 6

User 7

User 8

Feature Supervisor User

Entrance Authorization x x

Register/Change User Code x

Set Passage Mode x

Set Silent Mode x

Set Language Setting Mode x

Settings Factory Defaults

Supervisor Code 1234567890

Passage Mode Disabled

Silent Mode Disabled

Re-lock Time 5 Seconds

Wrong Code Entry Limit 5 Times

Shut Down Time 180 Seconds

Language English

Operation of Lock

Programming I-Button Touchscreen

Set/Change Supervisor PIN x

Set/Change User PIN (1 - 8) x x

Page 13: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

S U1 - 8

Menu mode, enter number, press the key to continue

Press the

Feature Programming Through Menu Mode via Supervisor Code

1 2 3 4

Register User CodeS1 - 8

U

Passage Mode Enable

Disable

Silent Mode Enable

Disable

Language Setting Mode English

Spanish

French

5 1Unscrew battery cover hex screw using tool provided. Slide battery cover up and off to reveal the button located above the batteries.

Press the button one time.

Enter the new Supervisor PIN code (4 to 12 digits), followed by the key.

Press the button to complete the process after the last playback sequence.

3 2

Lock Response:Register User code.

Enter one Supervisor then up to 8 users. Enter a 4 to 12 digit PIN code, each fol-lowed by the key. Press the button to complete.”

Lock Response:Registered."

Enter the first User PIN code (4 - 12 digits) followed by the key.

4

Lock Response: Sounds a tone for each PIN code digit with digits flashing in the sequence entered to confirm the entry. Chime sig-nals when playback is complete.

Lock Response: Sounds a tone for each PIN code digit with digits flashing in the sequence entered to confirm the entry. Chime sig-nals when playback is complete.

Continue to enter add User PIN codes (4 to 12 digits each) followed by the key. Up to eight User PIN codes can be entered.

Register / Change PIN Codes (including Supervisor Code) through I-Button

1 2 3 4 5

Note: When registering User codes, the code must be entered with in 20 seconds. If time expires, no codes are registered and the process must be re-started.

Page 14: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

Advanced Mode

Master

Supervisor00

User01

User02

User03

User49

User48

User01

User02

User03

User49

User48

User01

User02

User03

User49

User48

Supervisor04 Supervisor09 Supervisor19

Settings Factory Defaults

Master Code 123456

Lockout Mode Disabled

Passage Mode Disabled

Silent Mode Disabled

Re-lock Time 5 Seconds

Wrong Code Entry Limit 5 Times

Shut Down Time 180 Seconds

Language English

Settings Master Supervisor User

Entrance Authorization x x

Register/Change Master Code x

Register/Change/Delete Supervisor Code x

Register/Change/Delete User Code x

Set All Code Lockout Mode x

Set Group Lockout Mode x x

Set User Lockout Mode x

Set Passage Mode x x

Set Silent Mode x x

Set Re-lock Time x

Set Wrong Code Entry Limit x

Set Shut Down Time x

Set Language Setting Mode x

Operation of Lock

Page 15: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

15

Menu mode, enter number, press the key to continue

Register Master CodeM

English

Spanish

French

M

00-19

00-19

00-19

S Register Supervisor Code

All Code Lockout Mode

Group Lockout Mode

Passage Mode

Silent Mode

Lock Setting Mode

Register

Delete

Enable

Disable

Re-lock Time

Wrong Code Entry Limit

Shut Down Time

Enable

Disable

Enable

Disable

Enable

Disable

1 2 3 4

Change Default Master Code Before Programming

Feature Programming Through Master Code

Language Setting Mode

Page 16: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

16

Menu mode, enter number, press the key to continue

Menu mode, enter number, press the key to continue

Set Up Supervisor Codes

To Set Up User Codes

Feature Programming Through Supervisor Code

Register User CodeS

Group User Lockout Mode

User Code Lockout Mode

Enable

Disable

Enable

Disable

Passage Mode Enable

Disable

Silent Mode Enable

Disable

Register

Delete

U

1 2 3 4

Page 17: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

MISCELLANEOUS INFORMATION

EASY ADVANCED

Easy / Advanced Setting

EASY

EXT-PWR / REMOTE / MOTORADVANCED

EXT-PWR / REMOTE / MOTOR

6

without changing the operating mode:

EASY ADVANCED

Emergency Power Suppy and Battery Replacement

To Return Lock to Programming Defaults

To Change Operating Modes

Page 18: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

18

Symptom Suggested Action

Lock does not respond – door is open and accessible.

The touchscreen will become active when pressed with the palm or fingers in at least 3 areas simultaneously.

Use a larger area of the palm or fingers and verify contact with at least 3 areas.If touchscreen numbers are visible, check to see if they respond when pressed.Check batteries are installed and oriented correctly in the battery case.Check batteries are in good condition; replace batteries if discharged (page 17).Check to see if touchscreen cable is properly connected and not pinched (page 7).

Lock does not respond – door is locked and inaccessible.

Batteries may be completely discharged.Use mechanical key to gain entry and replace batteries.Connect a 9-volt battery to the emergency power supply terminal which is located on the outside escutcheon, under the lever. With the 9-volt battery con-nected, palm the touchscreen, enter PIN code, and palm touchscreen again (page 17). Replace batteries.

The unit is on for a while, and then shows no reaction. Lights dim.

The batteries do not have enough power. Replace the batteries.

Unit chimes to indicate code accep-tance, but the door will not open.

Check to see if there is another locking device on the door (i.e. deadbolt).Check the door gaps for any foreign objects between door and frame.Check that the motor cable is firmly connected to the PC board header marked “MOTOR” (page 7).

Unit operates to allow access, but will not automatically re-lock.

Check to see if Passage Mode is enabled (pages 15-16). If the Passage Mode icon on the touchscreen and the status indicator on the interior escutcheon flicker for several seconds, it is set at Passage Mode (page 9). Disable Passage Mode to lock the door.

If low battery indicator is lit (page 10), change batteries.

PIN codes will not register. PIN codes must consist of 4 to 12 digits to register.The same PIN code cannot be used for multiple users. In Advanced Mode, registration/management of PIN codes is set at the authority of Master and/or Supervisor.

Contact the Master or Supervisor.In Advanced mode, the Master PIN code does not unlock the door.In Easy Mode, User codes must be entered within 20 seconds (while the touchscreen is active) or the process will have to be restarted.In Easy Mode, the Supervisor PIN code can only be registered using the I-Button.The star (*) or pound (#) can not be used as part of the PIN code.

Upon entering a PIN code and pressing the star (*) key, the unit displays and “invalid code” error or the lock times out without responding.

Either All Code, Group or User Lockout Mode is enabled (15-16).Only the Master or Supervisor can enable Lockout Mode.

Contact the Master user or Supervisor.

Upon entering a PIN code and pressing the (*) key, the red padlock icon ap-pears and there are different tones.

Check to see if either you or your group is set at Lockout Mode.Setting/managing Lockout Mode is up to Master and Supervisor. Contact the Master user or Supervisor.

The unit operates, but it makes no sound.

Check to see if Silent Mode is enabled (page 13, 15).

The unit responds “Low Battery” This is the voice alarm alerting that it is time to replace the batteries. Replace all four (4) batteries with new AA Alkaline batteries.

Upon entering a PIN code and pressing the star (*) key, the unit responds “Wrong digit numbers.”

The digits entered were incorrect or incomplete. Re-enter the code.

Page 19: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

19

Easy Mode PIN Code Management

Door Number: Door Number: Name PIN Number User Name PIN Number

Supervisor Supervisor

User 1 User 1

User 2 User 2

User 3 User 3

User 4 User 4

User 5 User 5

User 6 User 6

User 7 User 7

User 8 User 8

Advanced Mode PIN Code Management

Location: Door Number: User User Name Group # User # PIN Code

User Type User Name Group # User # PIN Code User 24

Master User 25

Supervisor User 26

User 01 User 27

User 02 User 28

User 03 User 29

User 04 User 30

User 05 User 31

User 06 User 32

User 07 User 33

User 08 User 34

User 09 User 35

User 10 User 36

User 11 User 37

User 12 User 38

User 13 User 39

User 14 User 40

User 15 User 41

User 16 User 42

User 17 User 43

User 18 User 44

User 19 User 45

User 20 User 46

User 21 User 47

User 22 User 48

User 23 User 49

Page 20: Touchpad Access Cylindrical Lock Installation Instructions WIDEX MM HIGH ... Note: Refer to programming instructions prior to ... Slide the batter cover up and off. Voice guide. S

Arrow Architectural Hardware

ARROW USA