TOWARDS 2020STRATEGIC OBJECTIVES

MOYNE HEALTH SERVICES

VISION“Our community will have access to ongoing highest

quality health care.”

MISSION“To provide an excellent,

sustainable, holistic healthcare service in the

Moyne Shire.”

VALUES• Excellence, professionalism

and integrity

• Respect for the individual

• Active community involvement and consultation

• Accountability

• Equity in access to care.

• Innovation and constant learning

• Impartiality in decision making.

• Kindness.

1.0. LEADERSHIP AND GOVERNANCEWe provide effective, responsible and proactive leadership of our health care service in accordance with the Vision, Mission and Values.

Strategies

• Structure the Board to facilitate effective governance.

• Develop board and executive succession plans.

• Continually monitor and evaluate the organisation’s master and service plans.

• Continuously explore the future direction of our health care services.

2.0. SAFETY, QUALITY AND RISK MANAGEMENTWe consistently provide high quality and safe care services to our communities; and we promote a culture of safety, quality and well-being.

Strategies

• Ensure the safe and effective delivery of health care services.

• Manage performance and facilitate compliance to optimize safe and high quality care.

• Maintain and exceed our accreditation requirements.

• Provide health care services to our local communities that are responsive to the needs of our local communities.

• Identify and avoid or minimize risks to residents, patients, employees, clients, volunteers, contractors and visitors.

• Collaborate and develop partnerships with our health care consumers and other agencies to optimize and improve health services to our local communities.

• Work in partnership with our health care consumers to improve the patient experience and health care outcomes.

3.0. EFFICIENT SERVICES AND FINANCIAL SUSTAINABILITYWe provide effective, efficient and sustainable health care services to our local community.

Strategies

• Develop a minimum surplus of 0.5% of the total revenue each year.

• Develop and cultivate partnerships with private providers to increase income streams.

• Conduct an annual review of the organisation’s business strategy.

• Continually review the viability and sustainability of our health care services.

4.0. DEVELOPING OUR PEOPLEWe value and continually cultivate our workforce culture and capability.

Strategies

• Provide a learning environment that encourages staff education and training.

• Develop succession plans for senior executive and department managers.

• Develop a workforce strategy.

• Acquire an electronic HR system and e-recruitment system.

• Develop a 5 year HR plan.

• Encourage greater use of technology.

• Recognise and reward excellence.

• Recognise and encourage volunteering.

5.0. BUILDING EFFECTIVE PARTNERSHIPS WITH OUR COMMUNITIESWe have a strong and responsive relationship with our communities partner organisations and other stakeholders.

Strategies

• To advocate on key health and wellbeing issues.

• Develop and implement a community engagement strategy.

• Develop a marketing plan to better promote MHS and the services it provides.

• Establish and promote a corporate responsibility program.

• Establish an environment sustainability program.

• Support positive living and ageing.

• Develop a governance structure to form partnerships with consumers.

6.0. MAINTAINING AND DEVELOPING EFFECTIVE INFRASTRUCTUREWe provide comfortable, maintained and purpose-designed buildings and equipment for our communities.

Strategies

• Develop, review and monitor the implementation of the Master Plan.

• Maintain high standards in the preventative maintenance of buildings, plant and equipment.

• Develop a rolling 5 year capital plan for plant and equipment.

• Continue to focus on acquiring available properties adjacent to MHS’ facilities.

• Investigate options to reduce MHS energy usage.

• Identify funding opportunities for infrastructure projects.

• Lobby and engage with State and Commonwealth Governments to secure a commitment to:

- Collocation of the Port Fairy Ambulance Station.

- Fitting out the upper level of the Community Health Centre.

- Urgent Care facilities; and

- Moyneyana Hostel.

• Maintain and increase representation and involvement in the South West Alliance of Rural Hospitals (SWARH).