training course on the production of statistics on the information economy module b-1: concepts and...

TRAINING COURSE ON THE TRAINING COURSE ON THE PRODUCTION OF STATISTICS PRODUCTION OF STATISTICS

ON THE INFORMATION ON THE INFORMATION ECONOMYECONOMY

Module B-1: Concepts and definitions

of ICT indicators

Unctad ManualChapters 2 & 3

Module B1: Concepts and definitions of ICT indicators

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ObjectiveObjectivess

After completing this module you will be able to

• Understand concepts and definitions of ICT indicators• Define the core ICT indicators • Understand what is the ICT sector• Understand the definitions and classifications used for

the indicators on trade in ICT goods and on the ICT sector

• B1.1. Indicators for ICT policymaking• B1.2. Conceptual framework for information economy statistics• B1.3. Concepts and definitions of ICT indicators

Contents of module 1Contents of module 1


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ICT indicators allow policymakers to:

• Assess the impact of ICT on their economies

• Compare with other countries

• Identify the type of qualified people needed to advance their country’s information economy

• Estimate the investment needed to provide business with access to ICT.

B1.1. Indicators for ICT policy making


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• The demand for ICT statistics increases as more countries seek to design, monitor and review national policies and strategies to take advantage of the rapid advances in information technology.

• There are international mandates to produce information society indicators, including on the economic aspects of ICT (MDG’s, WSIS, ECOSOC).

Also…Also…


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Policymaking and the corresponding statistical Policymaking and the corresponding statistical workwork


Policymaking stages

Phases of statistical work

Main statistical issues

•Diagnostic and design of the statistical framework

• Consult on users needs• Selection of indicators• Data collection

• Available statistical sources• Definition of concepts• Definition of indicators and questions• Preparation of data collection instruments (questionnaires)

•Implementation • Production of statistics• Ongoing refinement of the statistical needs

• Relevance and accuracy of statistics and indicators• Availability of detailed breakdown by sector, geography and others• Accessibility of data (timeliness, metadata)

•Evaluation •Data analysis • Coherence with other statistics• Sustainability of statistical series over time• International comparability• ICT satellite accounts


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The Information Economy, the building blocksThe Information Economy, the building blocks

B1.2. Conceptual framework for statistics on the information economy


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e-Business definitione-Business definition• From a statistical point of view e-business can be defined according to the

presence of e-business processes.

• OECD defines e-business processes as ‘those (automated) processes (both ‘intra’ and inter-business) over computer mediated networks’.

• Business processes include: customer acquisition and retention; e-commerce; order fulfilment and order tracking, logistics (inbound and outbound) and inventory control; finance, budget and account management; human resource management; product Service and support; research and development; knowledge management.

• The measurement of e-business should be based on surveys that include questions on processes and barriers.


Pages 16-Pages 16-1717


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E-CommerceE-Commerce definitionsdefinitions

OECD

Broad definition of an e-commerce transaction:The sale or purchase of goods or services conducted over computer-mediated networks: through any online application used in automated transactions, such as Internet applications, EDI [electronic data interchange] or interactive telephone systems.

Narrow definition of e-commerce transactions: The sale or purchase of goods or services conducted over the Internet (through any Internet application used in automated transactions, such as web pages, extranets, EDI over the Internet, or any other web-enabled application).

IMPORTANT: the payment and the ultimate delivery of the good or service may be conducted on or off line.


Page 19Page 19

Lang-Segny


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ICT Sector: the ICT Sector: the definitiondefinition


2002 (based on ISIC Rev. 3.1) 2007 (based on ISIC Rev. 4)

• ICT manufacturing • ICT manufacturing

• ICT services • ICT trade

• ICT services

• Use of OECD guiding principles:“Products must be intended to enable/fulfill the function of information processing and communication”

• The 2002 definition (based on ISIC Rev. 3.1) is different from the 2007 definition (based on ISIC Rev. 4).

• Retail trade of ICT goods is excluded

• The implementation of the ICT sector definition at country level could be difficult if the national industrial classification does not correspond well with the international classification

Pages 32-34 Pages 32-34

& &

the special the special booklet booklet


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Core indicators on the information Core indicators on the information economyeconomy

• The core list includes 16 indicators on the information economy

B1.3. Concepts and definitions of ICT indicators

Indicators Codes

12 on the use of ICT by businesses B1 to B12

2 on the ICT sector (workforce and value added)

ICT1 and ICT2

2 on international trade in ICT goods (imports and exports)

ICT3 and ICT4

•The core indicators express percentages where:•The numerator refers to the characteristic to be measured•The denominator refers to the reference population•Pay attention to the difference between a proportion and a ratio


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B1 Proportion of businesses using computers

Number of businesses* using computers (t)

B1 (t)= x 100 Total number

of businesses*(t)

B2 Proportion of persons employed routinely using computers

Number of persons employed* routinely using computers (t)

B2 (t)= x 100Total number

of persons employed*(t)

t: reference period* in-scope businesses

Definition and calculation Definition and calculation of the core indicators B1 to B12of the core indicators B1 to B12


Pages 22-38Pages 22-38


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B3 Proportion of businesses using the Internet

Number of businesses*using the Internet (t)

B3 (t)= x 100 Total number

of businesses* (t)

B4 Proportion of persons employed routinely using the Internet

Number of persons employed* routinely using the Internet (t)

B4 (t)= x 100Total number

of persons employed* (t)

t: reference period * in-scope businesses





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B5 Proportion of businesses with a web presence

Number of businesses*with a web presence (t)

B5 (t) = x 100

Total number of businesses* (t)

B6 Proportion of businesses with an intranet

Number of businesses*with intranet (t)

B6 (t) = x 100Total number

of businesses* (t)



Definition and calculation Definition and calculation of the core indicators B1 to B12 of the core indicators B1 to B12



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B7 Proportion of businesses receiving orders over the internet

Number of businesses*receiving orders over the Internet (t)

B7 (t) = x 100Total number of businesses* (t)

• This indicator may alternatively be developed with reference to the total number of businesses using the Internet.






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B8 Proportion of businesses placing orders over the Internet

Number of businesses*placing orders over the Internet (t)


• Like B7, B8 may be constructed in reference to total number of businesses that use the Internet.






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B9 Proportion of businesses using the Internet by type of access

Businesses* type of access (i)B9 (i) (t) = x 100

Total number of businesses* (t)

i: specific type of access according to the breakdowns, that should allow for aggregation into:

• narrowband• fixed broadband• mobile broadband






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B10 Proportion of businesses with a LAN

Number of businesses*with a LAN (t)

B10 (t) = x 100 Total number

of businesses* (t)

B11 Proportion of businesses with an extranet

Number of businesses* with an extranet (t)

B11 (t)= x 100 Total number of businesses* (t)






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B12 Proportion of businesses using the Internet by type of activity

Businesses* undertaking activity (j)by using the Internet (t)


• This indicator may also be developed with reference to the total number of businesses using the Internet.

j: each type of internet activity (see next slide)






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…continued from previous slide

B12 Proportion of businesses using the Internet by type of activity

• Response categories:• Sending or receiving e-mail• Telephoning over the Internet/VoIP (voice over Interne

Protocol), or using video conferencing• Use of instant messaging, bulletin boards• Getting information about goods or services• Getting information from general government

organizations• Interacting with general government organizations• Internet banking• Accessing other financial services• Providing customer services• Delivering products online• Internal or external recruitment• Staff training




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Definition and calculation Definition and calculation of the core indicators ICT1 to ICT4of the core indicators ICT1 to ICT4

ICT1 Proportion of total business sector workforce involved in the ICT sector

Number of persons employed in the ICT sector

ICT1 = x 100

Total number of persons employed in the business sector

ICT2 Value added in the ICT sector

Estimated value added of the ICT sector

ICT2 = x 100

Total value added of the business sector

To study with NA

To study with NA department

department

To study with the

To study with the

employment department

employment department


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Valuation of value added for ICT2Valuation of value added for ICT2

Value added at factor costs+ other taxes, minus subsidies, on production

= Value added at basic prices+ Taxes, minus subsidies on products (not including imports and VAT (value added tax))

= Value added at producers’ price+ Taxes minus subsidies on imports+ Trade and transport costs+ Non-deductible VAT

= Value added at market prices

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ICT3 ICT goods imports as a percentage of total imports

Value of imports of all ICT goods

ICT3 = x 100

Total value of imports

ICT4 ICT goods exports as a percentage of total exports

Value of exportsof all ICT goods

ICT4 = x 100

Total value of exports

• ICT goods classification according to OECD, based on the Harmonized System (HS)

Definition and calculation Definition and calculation of the core indicators ICT1 to ICT4of the core indicators ICT1 to ICT4



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Other Other non corenon core ICT demand (use) ICT demand (use) indicatorsindicators

• Use of mobile phones for business-related activities: receiving and placing orders, other activities; check the non core indicators M1 to M4, pages 29 and 30

• Current and capital expenditure on ICT• IT security measures and experiences• Type and value of goods purchased and sold via e-

commerce• Barriers to ICT




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Review:Review:Module 1 essentialsModule 1 essentials

• Basic concepts• The information economy• The political context• Policy making and statistical work• The 12 core indicators on ICT use by businesses• The 2 core indicators on the ICT sector• The 2 core indicators on trade in ICT goods• Other non core ICT demand (use) indicators


training course on the production of statistics on the information economy module b-1: concepts and...

Documents

ict statistics

core ict indicators

ict sector b1

ict policymaking b1

impact of ict

ict sector definition

module b1

definition b1