transferring learning and sustainability- miranda stephenson
TRANSCRIPT
Its more than making the booking
Maximising learners ability to transfer the learning and sustain motivation and enthusiasm requires support and opportunities
The Questions
Which factor most influences the ability of the newly-qualified manager to deploy their new skills? • A. A supportive line manager • B. Access to opportunity while ‘working on
the job’ • C. Employer funding and support • D. None of the above
Donald Kirkpatrick
The Four Levels
• Reaction - Discovering• Learning- Processing• Behaviour- Application• Results - ROI
Start with the end in mind
• Objectives• Learning Sets• Study Time• One to One’s• Opportunities• What next?
What Else?
Level 1 – Happy Sheets
Level 1: Reaction – How can you help?Happy Sheets – Did they like the experience
Level 2
Level 2: Learning
Assignments – Work Based• Internal opportunities to integrate the
learning• Internal monitoring and support• Objectives aligned to module
40% said this could be improved
Level 3
Level 3: BehaviourApplication of the learning in the work environment
• What opportunities are being provided• Do they have time• How is this evaluated
48% of senior manager frustrated at lack of opportunity to implement learning
Level 4
Level 4: ResultsDid the learning impact on business results
• How is this measured• Opportunities to integrate the learning• Support and encouragement
1 in 5 asked to demonstrate learning
ROI and Sustainability
Has the learning investment paid off –How is it measured? • Opportunities• On going support• Projects• What else?
17% of Organisations measured against objectives
Assessing development
Level 1 Reaction
Level 2 Learning
Level 3 Behaviour
Level 4 Results
Satisfaction/Feedback
Happy Sheets
Test/Skills demonstration - Learning
Transfer to workplace
Application - Behaviour
Return on investment- Value for all
Kirkpatrick’s 4 level framework
Question
Which factor most influences the ability of the newly-qualified manager to deploy their new skills? • A. A supportive line manager • B. Access to opportunity while ‘working on
the job’ • C. Employer funding and support • D. None of the above