transformational impact of cloud labor session1 062314v1

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014 AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014 Transformational Impact of Cloud Labor John Hoskins & Daniel Gray [email protected] [email protected]

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Opening session for the Mechanical Turk Workshop at the AWS World Wide Public Sector Symposium 2014

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Page 1: Transformational impact of cloud labor session1 062314v1

AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014

AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014

Transformational Impact of Cloud Labor

John Hoskins & Daniel [email protected]

[email protected]

Page 2: Transformational impact of cloud labor session1 062314v1

AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 201422

][ What does Cloud Mean?

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20143

1. Elastic Capacity ][

3

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20144

2. On Demand Availability ][

4

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 201455

[ ]3. Pay as you go, for what you use

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20146

On and Off

Predictable peaksMissed

Opportunity

Fast GrowthWASTE

Resource Usage Patterns ][

6

Variable peaks

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 201477

][ What is Crowdsourcing?

A large group of people = Mob

Add a common interest = Crowd*

* Wikipedia definition of Crowd

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 201488

][ What is Cloud Labor?

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20149

_Large, Scalable workforce

_Critical mass environment, on demand

_Change the cost paradigm from fixed to variable

_Programmatic Access (API)

_Quality controls and workflow “building blocks”

9

][ Characteristics of Cloud Labor

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20141

0

Crowd Trends[ ]

Image provided by Crowdsource.org

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20141

1

][ What does this mean for Customers?

• New process paradigm.

• Better cost control and measurable savings

• Transformational deliver metrics: real time and

scalable.

• Opportunity for greater optimization and innovation.

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20141

212

][ What is Mechanical Turk?

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20141

3

• Scalable workforce

• Optimized for microtasking

• Critical mass environment, on demand

13

][ Cloud Based Labor

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20141

4

Global Workforce ][14 (as of Apr 19th, 2012)

500,000 Workers

190+ Countries

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 20141

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• Quality controls and workflow “building blocks”

• Change the cost paradigm from fixed to variable

• Programmatic Access (API)

• Critical mass environment, on demand

15

][ Marketplace for Work

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AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014

AWS Government, Education, and Nonprofits Symposium Washington, DC | June 24, 2014 - June 26, 2014

Thank You