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AHED - Advanced Health EducationRua Manuel Joaquim Avelar, 118 - Piso 22750 - 421 Cascais

phone +351 911 191 954

info@ahed.pt >> ahed.pt

TRANSVERSAL CHALLENGES

COURSE COORDINATOR >> Generosa do Nascimento, Management, PhD

COURSE PRESENTATIONIn the current context called VUCA (volatility, uncertainty, complexity and ambiguity), humanand social capital is a competitive advantage for the sustainable development of organizations,in general, and for health, in particular. One of the emerging strategies is the development of highperformance work systems considering several dimensions, among them, the well-beingof professionals. It is within this framework that this advanced training is developedfor professionals who exercise leadership functions in the health area.

This course addresses the organizational factors that characterize high performance health services. After discussing what can be seen as high-performance of health care organizations, di�erent explanations for performance di�erences are presented. Among these explanations,four are highlighted: those coming from the idea of high performance work systems; the relationalcoordination; the safety climate and organizational reliability; management of professionals’ wellbeing and burnout. It ends with an integrative perspective in which we come up with strategies aimed at promoting performance by activating di�erent variables in di�erent contexts.

LEARNING OBJECTIVES >> KNOWLEDGE AND SKILLS TO DEVELOP

To identify relevant performance indicators for health care organizations

To describe di�erent con�gurations of organizational elements that generate organizationalperformance in health care organizations

To design strategies aiming at in�uencing di�erent con�gurations of organizational elements that improve performance

To design strategies improving professionals’ well-being, with an emphasis on burnout

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ADMISSION CRITERIA>> CV with a professional

or academic degree froman accredited institution and proof of actively engagement in healthcare

MAX. ATTENDEES>>30

TARGET AUDIENCEThis advanced training is intended for all relevant professional categories in health care, namely individuals performing directing or coordinating roles in organizations, servicesor teams.

ATTENDANCE REQUIREMENTS100% attendance is mandatory for issuing attendance certi�-cate and CME credits and/or ECTS

MANAGEMENT MANAGING PEOPLE IN HEALTHCARE- FROM PERFORMANCE TO BURNOUTVS. WELL-BEING

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EDUCATIONAL GRANT Registration Discount due to Industry Educational Grant.

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>> The organizational performance of health care organizationsThe organizational factors that characterize high performance health services

To discuss what can be seen as high performance of health care organizations

Di�erent explanations for organizationaland individual performance appraisal

>> Creating high-performance work systemsThe human resources management perspective

>> Creating high performance work systemsThe relational coordination approach

Strategies aiming at in�uencing di�erent con�gurations of organisational elements that improve performance

>> Safety climates and culturesDiagnostic tools and evidence-based intervention strategies

The complex contexts: organisational ambidexterity, organisational learning and duality / paradox management

NOV 17TH

9:00 am - 6:00 pm@ Nova Medical School (Campo Santana)

>> Highly reliability organizationsDiagnostic tools of highly reliability organizations

An integrative perspective in which we come up with strategies aimed at promoting performance by activating di�erent variables in di�erent contexts

>> Professional well-being and performance

>> Managing burnout of health professionalsStrategies improving professionals’ well-being, with an emphasis on burnout

MANAGEMENT MANAGING PEOPLE IN HEALTHCARE- FROM PERFORMANCE TO BURNOUTVS. WELL-BEING

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AGENDA

2020 / NOVEMBER

NOV 10TH 9:00 am - 6:00 pm@ Nova Medical School (Campo Santana)

TRANSVERSALCHALLENGES

FACULTY> Generosa do Nascimento, Management, PhD> Samuel Silvestre Antunes, Psychologist, PhD

DURATION >> 16 HOURS

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CREDITS >> 1.5 ECTS

PRICE >> 590 *€

INCLUSIONS AND EXCLUSIONS IN PRICEThe price published for each course includes teaching fees, space rental, certi�cate of attendance, and materials used during the course. The price of the course doesn’t include hotel accommodation, lunches, and dinners on course days, nor any other items unless speci�cally mentioned. Prices of courses published by AHED are exempted of VAT. Other items priced by AHED apart from courses may however include VAT.

APPLICATION, ADMISSION AND REGISTRATIONWhen applying for a course at AHED – Advanced Health Education, the applicant subjects personal and professional data that will be veri�ed and assessed to check that admission criteria for that speci�c program are met. Once an application is approved, registration in the course is admitted and will require payment of the price published for the course.

APPLICATION FEES Application fees are as follows:

- 100 € for courses priced above 1000 €- 50 € for courses priced below equal to 1000 €Application fees are non-refundable.

COURSE REGISTRATION FEESCourse Price: 295€ due to Janssen Educational Grant.50% discount on the course fee for individual participants.Limited to 8 registrations (first in first served criteria).

The registration stage is considered completed when the total price of the course is received by AHED.

PAYMENT OPTIONS Payment options for application and registration include credit card (Visa, MasterCard), wire transfer in Euro, and Multibanco.

EARLY BIRDApplication fees will be discounted from the course price for registrations completed 90 calendar days before the date of the course.

For additional information, please go to in Terms and Conditions at ahed.pt

APPLICATION DEADLINE >> November 7 TH 2020

MANAGEMENT MANAGING PEOPLE IN HEALTHCARE- FROM PERFORMANCE TO BURNOUTVS. WELL-BEING

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*For detailed information about Educational Grant, please see Course Registration Fees

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MANAGEMENT MANAGING PEOPLE IN HEALTHCARE- FROM PERFORMANCE TO BURNOUTVS. WELL-BEING

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INSTITUTIONAL PARTNERSHIPS

INDUSTRY PARTNERSHIPS

SCIENTIFIC PARTNERSHIPS

Ahed – Advanced Health Education has received certification from DGERT as an education provider for all training programs for health care professionals. Courses, procedures and practices are in accordance with training quality standards.