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TRAVEL BOOKING. PERSONALIZED. GADI BASHVITZ CO-FOUNDER & CEO [email protected] WWW.OLSET.COM @OLSETINC

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Page 1: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

T R A V E L B O O K I N G . P E R S O N A L I Z E D .

GADI BASHVITZ

CO-FOUNDER & CEO

[email protected]

@OLSETINC

Page 2: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

Conversion rates for online travel agencies are very low (<2%).

Consumers expect a personalized booking experience.

C O N V E R S I O N

P E R S O N A L I Z A T I O N

T H E P R O B L E M

Proprietary & confidential2

Page 3: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

OLSET offers an IAAS solution that travel companies use to improve conversions bypersonalizing the search, recommendation

and booking experience for their users.

S O L U T I O N

Proprietary & confidential3

Page 4: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

S U P E R I O R C O N V E R S I O N M E T R I C S

O D I G E O P o r t u g a l A / B t e s t s h o w s > 3 6 % h i g h e r c o n v e r s i o n s f o r O L S E T r e s u l t s v s . O D I G E O r e s u l t s

Proprietary & confidential4

We have since deployed to their Italy site (100X larger than Portugal and have sustained conversion increase of 21% for the past 4 weeks)

Page 5: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

S U P E R I O R C O N V E R S I O N M E T R I C S

F a r e p o r t a l i s s e e i n g a n a v e r a g e u p l i f t o f 2 3 . 7 % o f h o t e l u p - s a l e s

Proprietary & confidential5

Page 6: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

Personalization has been proven to work in other industries, but travel is

behind the adoption curve.

The last 10 years in travel have been about laying the pipes.

The mobile booking revolution is here. Companies can’t afford to not

personalize.

Companies are sitting on troves of data but not doing anything with it.

P E R S O N A L I Z A T I O N

I N F R A S T R U C T U R E

M O B I L E

D A T A

W H Y N O W ?

Proprietary & confidential6

Page 7: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

M A R K E T O P P O R T U N I T Y

T o t a l M a r k e t > $ 2 0 0 B n

$130Mn ARR

3 Levels of Customers for B2B

Large - 25x ARR $1.5Mn = $37.5Mn

Medium - 65x $600k = $39Mn

Small - 1,200 x $45k = $54Mn

SaaS pricing based on searches or PNRs- common in the industry

Proprietary & confidential7

Page 8: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

M A R K E T O P P O R T U N I T Y E X P L A I N E D — T O P O T A s

Top 25 OTAs globally have a combined 1Bn monthly searches

But only 19.3Mn bookings per month

And generate $875Mn in monthly commissions

Assuming OLSET improved conversations by 5%:

Monthly commissions will go up by $44Mn

Assuming a 10% cut OLSET’s monthly SaaS

revenue is $4.4Mn

Proprietary & confidential8

Page 9: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

O L S E T T E C H T A L K

Traveler ProfileCollaborative Filtering

Hotel InventoryContent Based

Recommendation Engine

Personalized RecommendationsKnowledge Based

Proprietary & confidential9

Page 10: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

P R O G R E S S O V E R 1 8 M O N T H S

T E C H N O L O G Y C U S T O M E R S L E A R N I N G

Largest global sentiment DB — 200Mn sentiments

Knowledge-based recommendation engine

ML for continuous improvement

2 top TMCs

3 top OTAs

#1 GDS

Top 3 itinerary tool

Traveler profiles

Optimized algorithms

Reduced deployment time 50%

US Utility Patent: US: 2014/0114705 / Also filed in the

EU

Proprietary & confidential10

Page 11: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

D E M O

Proprietary & confidential11

Page 12: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

C O M P E T I T I V E L A N D S C A P E

TR

AV

EL

ER

DA

TA

REVIEW SENTIMENT DATA

OTA / TMC Focus OTA / TMC Focus

Hotel Property Focus Hotel Property Focus

HOME GROWNSOLUTIONS

Proprietary & confidential12

Page 13: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

Realtime At abandonment

Follow up

Remarket

Personalization Opportunities

Page 14: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

G O T O M A R K E T

O T A

ODIEGO — 75Mn monthly visits

FarePortal — #5 OTA - $4Bn, 20Mn monthly visits

LBF Travel — 12Mn monthly visits

G D S

AMADEUS — #1 GDS globally

Sentiments in web services — 20,000 travel agencies

OTA Referral — >750 OTAs

CheckMyTrip — ~1Mn itineraries in the platform monthly

T M C

BCD Travel — #3 TMC, $24.2Bn

Adelman Travel — #14 TMC, $597.4Mn

Proprietary & confidential14

Page 15: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

S U P E R I O R C O N V E R S I O N M E T R I C S

A / B t e s t s h o w s 1 0 . 4 % h i g h e r c o n v e r s i o n s f o r O L S E T r e s u l t s v s . E A N r e s u l t s

Proprietary & confidential15

Page 16: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

C U S T O M E R S L O V E U S

“The feedback from our customers is very positive. They are excited to have this knowledge which helps them make better decisions.”

“Our partnership with OLSET allows us to provide today’s travelers with the services they are demanding—in this case with personalized hotel recommendations—which will

significantly improve hotel bookings on the CMT platform.”

M I C H A E L B A Y L EHead of Mobile

Amadeus IT Group

I V A N I M A N ACIO

Adelman Travel

Proprietary & confidential16

Page 17: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

O L S E T L E A D E R S H I P

G A D I B A S H V I T ZFounder & CEO

A M Y N S H E R I F FFounder & CTO

E R I C W USenior Developer

Merced Systems, Verint Tellme, Microsoft, Travelocity Google

+3 Engineers, +1 Product, +1 Marketing

Proprietary & confidential17

D r . Y u p e n g K o n gData Scientist

GE, UCSF

Page 18: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

O U R A D V I S O R Y B O A R D

E V A N K O N W I S E RAmex, GBT

E L L E N K E S Z L E RPresident, Travelocity for Business

B R I A N H A R N I M A NBrand New Matter

N O R M R O S ETravel Tech Consulting

H E R V E S E D K YPresident, Reed Exhibitions

A L E X L U Z A R R A G ASVP Strategy, Amadeus IT Group

Proprietary & confidential18

Page 19: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

S T A T U S R E P O R T

F U N D I N G

Raised $1.7Mn on note (last cap $7Mn)

2 current investors committed to next round

T E A M

9 employees + 1 contractor

S T R A T E G I C

Partnership with Amadeus IT Group

US Utility Patent: US: 2014/0114705 / Also filed in the EU

P R O D U C T

Time to complete pilot reduced > 50%

Proprietary & confidential19

Page 20: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

I N V E S T M E N T O P P O R T U N I T Y

$1Mn Seed Extension

50% committed

12 month runway

Fully deploy current customers + 3 additional

Proprietary & confidential20

Page 21: TRAVEL BOOKING. PERSONALIZED. · 2016-02-02 · Personalization has been proven to work in other industries, but travel is behind the adoption curve. The last 10 years in travel have

T H A N K Y O U

GADI BASHVITZ

CO-FOUNDER & CEO

[email protected]

@OLSETINC