trilations: energy efficiency
TRANSCRIPT
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ENERGY EFFICIENCYINCREASE ENERGY EFFICIENCY IN SMART METER PILOTS
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ENERGY EFFICIENCY STUDYPart of the SMART meter proof of
conceptincrease energy efficiency via a close feedback loop based on smart meter dataanalysis of the energy consumption within 4750 households with a smart meter
EMPOWER DEMAND II STUDY
empower consumers to reduce consumption via communication & technologyanalysis of 9 smart based energy efficiency related programs with 160.000 households
STUDIES CONCERNING ENERGY EFFICIENCY
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ENERGY EFFICIENCY STUDYAVERAGE SAVINGS ON FLEMISH LEVEL
AVERAGE SAVINGS EXTRAPOLATED TO FLEMISH LEVEL
with detailed consumption feedback based on SMART METER DATA &
REG COMMUNICATION
2,6%*
* Compared to the control group
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AVERAGE SAVINGS PER HOUSEHOLD
4,5%AVERAGE SAVINGS PER HOUSEHOLD
with detailed consumption feedback based on SMART METER DATA &
REG COMMUNICATION
*
* Compared to the control group
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SAVING DIFFERENCE WITH OR WITHOUT SMART METER DATA
Savings with detailed consumption feedback based on SMART METER DATA &
REG COMMUNICATION
Savings with only REG communication
1,5%6%
Savings per household
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SAVING POTENTIAL WITH ADDITIONAL ELECTRONIC REPORTS
saving potential with smart meters when consumers additionally consult their
ELECTRONIC CONSUMPTION REPORT
8%
Consumption reports
Savings per household
6%
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SAVING POTENTIAL WITH AN ADDITIONAL WEB PORTAL
10%Saving potential with smart
meters, when consumers additionally consult their consumption trends on a
WEB PORTAL
Savings per household
6% 8%
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SAVING POTENTIAL WITH POSITIVE & MOTIVATING FEEDBACK
Saving potential with smart meters, when consumers
additionally receive POSITIVE &
MOTIVATING FEEDBACK
15%
Savings per household
6% 8% 10%
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USED METHODS TO EMPOWER CONSUMERS
balanced, positive & motivating feedback
REG communication
smart meter
monthly consumption feedback
weekly consumption feedbackweb portal with consumption feedback
smart meter data consumption feedback
ABCDEFG
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FUTURE METHODS TO EMPOWER CONSUMERS
INCREASE SAVINGS WITH THE ADDITONAL USE OF:
etc.
operation systems linked to appliances
mobile application to control consumption
mobile application to reduce consumption
financial feedback on acquired savings
in-house devices which display consumption
ABCDEFG
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EMPOWER DEMAND II
success factors which can tremendously improve future savings, when
integrated in a holistic approach
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initial message proclaiming initiatives for energy &
money savings
should come from an independent source,
where consumers have no negative association with
1. PRE-OFFERING EDUCATION
people like to explore & discoverpeople don’t like to study & be
taught
to obtain interest & involvement
consumers need to learn at their own pace, way &
desired interest
2. STEP BY STEP DISCOVERY
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3. MIXED FEEDBACK
Paper
Electronic
Home display
Leaflets
Different purposesDifferent customer preferences
Different Feedback Channels
Picture source: Opower; ESB; CER
ABC
D
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4. APPEALING DEVICES
Devices should be
Aesthetic
Intuitive
Simple
Ergonomic
Ambient
Picture source: GEO
ABCDE
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5. EFFECTIVE MOTIVATION
Drip feed communication
Goal setting
Invitation letters
Demonstrating the value of smart meter data
Information about competition
Insights into tangible improvements
ABCDEF
With cost incentives & price
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6. AUTOMATION, SELF CONTROLE & EXPERIMENTATION
Consumers are not opposed to automation
But don’t want to be controlled
Want to have the ability to opt out
Need to understand their behaviour & consequences
through manual involvement
before automation
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8. PARTNERSHIP7. EMPATHY & TRUST
consumers need to be convinced
by utilities
behaviour
promises
guarantees
that they will save & earn money
with minimal inconvenience
Feedback
&
Energy control strategies
are essential to create a partnership
between utility & consumers
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KEY LEARNINGS
?%
Consumers can be empowered, to tremendously reduce their consumption via the combination of:
Effective communicationFeedback
Personal interaction
Well balanced, positive & motivating communication with psychological aspect
TechnologiesAppealing devices
Efficient technologies
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CONTACT DETAILS
Sales: Frank Sels
T +32 3 877 64 00
Prins Boudewijnlaan 30
BE-2550 Kontich (Antwerp)
Belgium
Author: Alex Curtoud