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TUI SENSATORI RESORT SORGUN SUSTAINABILITY REPORT 2017 - 2018

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TUI SENSATORI RESORT SORGUN SUSTAINABILITY REPORT 2017 - 2018

1

Contents BARUT HOTELS POLICY ............................................................................................................................................. 2

RESPONSIBILITY FOR THE ENVIRONMENT................................................................................................................ 3

TUI SENSATORI RESORT SORGUN SUSTAINABILITY POLICY ..................................................................................... 3

RECYCLING AND RENEWABLE ENERGY ..................................................................................................................... 4

ELECTRICITY, WATER AND CHEMICAL CONSUMPTION - TARGET COMPARISONS IN THE SCOPE OF

SUSTAINABILITY ........................................................................................................................................................ 6

ELECTRICITY CONSUMPTION .................................................................................................................................... 6

WATER CONSUMPTION ............................................................................................................................................ 8

NATURAL GAS CONSUMPTION ...............................................................................................................................11

WASTE MANAGEMENT ...........................................................................................................................................13

CONSERVATION OF BIODIVERSITY .........................................................................................................................15

OTHER APPLICATIONS ............................................................................................................................................16

AWARDS .................................................................................................................................................................17

2

BARUT HOTELS POLICY The main goal of our hotels is to provide the best quality service by keeping guest satisfaction on everything along with all our employees. In line with this goal;

Legal Requirements Barut Hotels has adopted the principle of complying with legal requirements in all product and service processes.

Security of our employees and investment in human capital

Our staff are our most valuable assets.

All our processes are continually improved and the latest technologies are followed to minimize the risks that our employees and business partners will put at risk of health and safety and to prevent work accidents. Our employees are indispensable to the education of human rights, the protection of human rights, and the enjoyment of equal rights without regard to religion, language and race.

Guest Satisfaction - Guest Security - Guest Focus

Our guests are the reason we exist.

It is our priority values to follow all guest complaints from all sources, to resolve complaints and to inform our guests about this and to turn complaints into our own.

Respect for the environment

By using our natural resources in the most efficient way, our main goals are to prevent environmental pollution and to protect nature, reduce the amount of our waste, provide recycling or make it harmless.

Energy - Saving

Barut Hotels has been committed to using our energy resources in the most efficient way and constantly improving energy efficiency.

Food Safety - Hygiene

It is our common principle to implement the food safety system throughout the food chain, to constantly improve it, and to keep hygiene conditions throughout the whole premises in order to provide quality, food safety principles products.

Our Investors and Business Partners

We investors who provide a peaceful and safe work environment for our employees and we work very hard to determine the expectations and requirements of our business partners who share the same target and to provide better service than our competitors at the most reasonable cost.

Local Economy Support and Sustainable Procurement Practices

We are aware of our contribution to local economy, so 95% of our suppliers and our raw materials are located. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water, waste.

Child Abuse and Harassment

We believe that everyone should bear responsibility for the protection of children. We know that it is extremely important that child welfare and the protection of children from all kinds of harm and that all children we are concerned with are protected from physical and mental harassment. Our Prisons competing in national and international markets in the light of these principles always demonstrate the commitment to be a leader, constantly improve and provide resources.

3

RESPONSIBILTY FOR THE ENVIRONMENT

RESPECT…

We respect the world and the world to be respected in the world ... It is aimed to control the water, electricity, energy, chemical, solid waste amounts without compromising the comfort of the guests of Barut Hotels and to minimize the damage that may occur to the environment and natural resources. With the measures we have taken in the light of sustainable tourism principles, applications have been updated so that the use of natural resources has been reduced, the damages to the soil, water and air have been minimized and, if possible, removed.

TUI SENSATORI RESORT SORGUN SUSTAINABILITY POLICY

Our Environment

The environment plays an important role for our hotel. Our Goals; clean beaches, pure air and preventing the destruction of healthy flora.

Our Mission

At TUI Sensatori Resort Sorgun, we esteem people and the environment, and we want our guests to feel at home in every aspect of our hotel. In order to achieve this, it contributes to the sustainability, which are the most important factors in holiday places, pristine nature, clean beaches, clean water, pure air, healthy forests and cultural qualities.

Sustainability

The use of local products and services are vital to the establishments of high quality standards, as well as being an integral part of the success of the protection of the environment. In addition, we have an important role to play in creating jobs for local people. For this reason, we are constantly working to improve our environmental activities and participation, and we aim to minimize the impact of our activity on the environment, our most valuable asset. We encourage each and every one of our employees to actively contribute to self-sacrifice. Beyond simply fulfilling environmental regulations, we are proud of our applications for creating environmental awareness among our local people, our partners, our business partners and our guests.

4

Our Targets;

The following points are especially important for us:

Creating sustainable opportunities. To maximize the positive effects of our ecological and social activities. To minimize the negative effects of our ecological and social activities. Protection of natural resources. Use of environment friendly technologies. Customize our services to regional features. Preparation of regular sustainability reports. Contributing the development of the region.

RECYCLING AND RENEWABLE ENERGY Recycled materials are separated in our facility. We are proud to share our recycling figures.

Approximately 5.3 tons of paper waste recovered. As a result of recycling of 1 ton of used paper waste, 16 grown pine trees and 85 square meters of woodland will not be destroyed.

Approximately 1.65 tons of metal waste recovered. As a result of recycling 1 ton of metal waste, 1300 kg of raw material is saved.

Approximately 3.5 tons of glass waste was recovered. If glass wastes are used in production, 315 kg of carbon dioxide emissions are prevented for every 1 ton of newly produced glass.

Approximately 1.1 tons of plastic waste was recovered. As a result of recycling 1 ton of plastic packaging waste, energy saving of 14000 KWH is achieved.

Approximately 2,375 liters of vegetable waste oil was delivered to the recycling company.

300 kg of pulp was removed from the oil holders and delivered.

Our hotel has solar panels and some of the hot water needs are provided from these panels. In this regard, our hotel is saving 5% on average natural gas consumption.

5

BARUT HOTELS; BRAND REPRESENTATION FOR TRADITION

In the Side Nympheum (Summer Monumental Fountain) summer period relays (all dimensions of a building), restitution (documenting the date of a building according to its original design) and restoration work began. Relief, restoration and restitution work in Monumental Çeşme is carried out by the Ministry of Culture and Tourism, General Directorate of Cultural Assets and Museums, Turkey Travel Agencies Association (TURSAB) and Barut Hotels. The restoration and restitution work at the Monumental Çeşme in Side entrance continues for 5 years in the framework of 'Project for the Day of History'. The works of the three dynasties will reveal the magnificent architecture of the Roman period. There are nine fountains in the monumental fountain. These fountains symbolize the physical and spiritual cleanliness of Side, entering the city during Roman times. At that time, as people entered the city, they started to wash their feet in 9 different ways. When the works are completed, the city's Roman period entrance gate and magnificent 9 fountains will be seen again. Supporting the restoration efforts to move Side to the world agenda, Barut Hotels carries the mission of making the brand testimony as a monument to respect for the past and the tradition.

6

ELECTRICITY, WATER AND CHEMICAL CONSUMPTION - TARGET COMPARISONS IN THE SCOPE OF SUSTAINABILITY

ELECTRICITY CONSUMPTION

OCAK ŞUBAT MART NİSAN MAYIS HAZİRAN TEMMUZ AĞUSTOS EYLÜL EKİM KASIM ARALIK

Elektrik 2018 Hedeflenen 95,810.70 237,346.35 232,357.33 329,761.78 450,929.93 444,357.70 373,736.15 272,293.55

Elektrik 2018 Gerçekleşen 80,388.00 239,319.00 307,576.00 362,343.00 452,781.00 455,286.00 388,902.00 311,706.00

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Electricity Consumption Target Tracking 2017 - 2018 kWh

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OCAK ŞUBAT MART NİSAN MAYIS HAZİRAN TEMMUZ AĞUSTOS EYLÜL EKİM KASIM ARALIK

Elektrik 2018 Hedeflenen PP 66.44 15.19 23.00 18.85 21.54 21.25 19.73 18.01

Elektrik 2018 Gerçekleşen PP 167.82 17.20 17.99 19.38 22.36 21.94 20.11 18.18

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Electricity Consumption Target Tracking 2017 - 2018 P/P

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Elektrik 2013 283,264.00 355,677.00 416,954.00 453,958.00 332,181.00 229,590.00 166,604.00 31,181.50

Elektrik 2014 31,829.00 26,911.00 72,516.00 219,321.00 253,653.00 322,651.00 440,436.00 467,989.00 366,463.00 274,625.00 115,497.00 29,899.00

Elektrik 2015 35,584.92 36,786.96 122,605.56 235,940.04 269,793.72 323,280.72 414,416.52 450,989.00 377,622.00 260,946.00 94,651.00 31,397.00

Elektrik 2016 34,060.32 35,098.94 108,586.00 212,547.95 238,836.75 344,329.60 428,225.89 494,537.67 330,882.98 262,480.68 33,019.56 31,730.57

Elektrik 2017 36,686.16 35,504.04 98,773.92 244,686.96 239,543.64 339,960.60 464,876.22 458,100.72 385,295.00 280,715.00 70,646.00 34,050.00

Elektrik 2018 36,910.00 35,288.00 80,388.00 239,319.00 307,576.00 362,343.00 452,781.00 455,286.00 388,902.00 311,706.00

ELECTRICITY CONSUMPTION COMPARISON OF YEARS FOR 2013 - 2018

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WATER CONSUMPTION

1

Elektrik 2013 2,269,409.50

Elektrik 2014 2,621,790.00

Elektrik 2015 2,654,013.44

Elektrik 2016 2,554,336.91

Elektrik 2017 2,688,838.26

Elektrik 2018 2,670,499.00

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TOTAL ELECTRICITY CONSUMPTION COMPARISON OF YEARS FOR 2013 - 2018

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OCAK ŞUBAT MART NİSAN MAYIS HAZİRAN TEMMUZ AĞUSTOS EYLÜL EKİM KASIM ARALIK

Su 2018 Hedeflenen 6,310.85 10,729.30 11,550.10 15,634.15 19,705.85 16,960.35 13,207.85 8,080.70

Su 2018 Gerçekleşen 6,290.00 10,317.00 15,765.00 16,937.00 19,318.00 19,563.00 14,335.00 9,561.00

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Water Consumption Target Tracking 2017 - 2018 m3

OCAK ŞUBAT MART NİSAN MAYIS HAZİRAN TEMMUZ AĞUSTOS EYLÜL EKİM KASIM ARALIK

Su 2018 Hedeflenen 4.38 0.69 1.14 0.89 0.94 0.81 0.70 0.53

Su 2018 Gerçekleşen 13.13 0.74 0.92 0.91 0.95 0.94 0.74 0.56

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Water Consumption Target Tracking 2017 - 2018 P/P

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Su 2013 10,575.00 13,610.00 14,544.00 14,502.00 10,331.00 6,263.00 3,863.00 1,976.00

Su 2014 2,329.00 2,174.00 8,568.00 8,178.00 10,294.00 12,046.00 13,448.00 12,310.00 11,477.00 8,013.00 2,263.00 189.00

Su 2015 174.00 30.68 5,438.00 9,832.00 13,376.00 12,670.00 13,956.00 13,386.00 10,296.00 5,620.00 3,019.00 515.00

Su 2016 339.00 953.00 5,505.00 8,631.00 8,977.15 12,027.00 14,273.00 13,628.00 11,353.00 8,389.00 2,250.00

Su 2017 256.00 495.00 6,643.00 11,294.00 12,158.00 16,457.00 20,743.00 17,853.00 13,903.00 8,506.00 1,490.00 390.00

Su 2018 406.00 522.00 6,290.00 10,317.00 15,765.00 16,937.00 19,318.00 19,563.00 14,335.00 9,561.00

WATER CONSUMPTION COMPARISON OF YEARS FOR 2013 - 2018

1

Su 2013 75,664.00

Su 2014 91,289.00

Su 2015 88,312.68

Su 2016 86,325.15

Su 2017 110,188.00

Su 2018 113,014.00

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TOTAL WATER CONSUMPTION COMPARISON FOR YEARS OF 2013 - 2018

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NATURAL GAS CONSUMPTION

OCAK ŞUBAT MART NİSAN MAYIS HAZİRAN TEMMUZ AĞUSTOS EYLÜL EKİM KASIM ARALIK

Doğalgaz 2018 Hedeflenen 125.05 453.94 224.43 138.18 139.09 140.87 142.59 378.30

Doğalgaz 2018 Gerçekleşen 87.00 326.00 191.00 135.00 142.00 125.00 131.00 340.00

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OCAK ŞUBAT MART NİSAN MAYIS HAZİRAN TEMMUZ AĞUSTOS EYLÜL EKİM KASIM ARALIK

Doğalgaz 2018 Hedeflenen 0.92 0.31 0.24 0.08 0.07 0.07 0.08 0.27

Doğalgaz 2018 Gerçekleşen 1.93 0.25 0.12 0.08 0.07 0.06 0.07 0.21

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Doğalgaz 2013 168.00 151.00 150.00 131.00 132.00 223.00 173.00 11.23

Doğalgaz 2014 4.00 4.00 80.00 282.00 234.00 152.00 148.00 136.00 155.00 263.00 147.00 7.00

Doğalgaz 2015 12.98 6.75 184.39 318.00 217.00 151.00 138.00 126.00 137.00 151.00 85.00 15.00

Doğalgaz 2016 11.31 12.20 157.21 245.28 188.08 125.85 114.61 119.99 135.93 207.13 16.50 10.50

Doğalgaz 2017 10.86 10.25 128.92 467.98 231.37 142.45 143.39 145.23 147.00 390.00 12.00 12.00

Doğalgaz 2018 17.00 13.00 87.00 326.00 191.00 135.00 142.00 125.00 131.00 340.00

NATURAL GAS CONSUMPTION COMPARISON OF YEARS FOR 2013 - 2018

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WASTE MANAGEMENT

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Doğalgaz 2013 1,139.23

Doğalgaz 2014 1,612.00

Doğalgaz 2015 1,542.12

Doğalgaz 2016 1,344.58

Doğalgaz 2017 1,841.44

Doğalgaz 2018 1,507.00

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TOTAL NATURAL GAS CONSUMPTION COMPARISON OF YEARS FOR 2013 - 2018

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GLASS PP Bottle Plastic Metal Paper Organic

Waste 2017 120,747.00 286,738.00 31,399.00 15,550.00 84,027.00 280.00

Waste 2018 105,799.00 307,492.26 30,649.35 16,146.79 89,452.14 280.00

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Waste Amount Analysis 2017 - 2018

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CONSERVATION OF BIODIVERSITY As the hotels group, which operates in the global arena, we are aware that from every nation and nationality we will be able to exemplify and share them with our activities.

Caretta Caretta (Sea turtle)

Antalya coastline is one of the caretta caretta nesting areas. From 1 May to 1 October, the beaches are kept in order to protect and live with the sea turtles that are breeding season, and our guests are informed with brochures and warning signs.

Endemic Plants

Sand Tongue (pancratium maritimum)

Sand Tongue is an endemic plant species of the family Amaryllidaceae that grows on coastal sand dunes. It grows in all Mediterranean countries and on the southern shores of the Black Sea. The offspring are in danger. It is a criminal offense to remove the lilies found in Turkey. Many of our hotels are naturally grown on the coast and the areas where they are available are marked with a warning sign and directions are given for our guests to see this beauty.

Myrtle (Myrtus communis)

It is a continuous green shrub, often short and sometimes 4-5 m long. The upper surface of the torso is glossy, hard as skin, lower surface is matt. The pseudo-berries in the size of chickpea are black bluish or white when they mature in the autumn. Sweet and spicy. The myrtle, an endemic herb, grows in our hosiery and guides our guests to see this plant.

Side monster weed (Orobanche sideana)

It lives only in Side on the coastal sand dune. It has long sticky feathers and can be as long as 15 cm. The flower state is about 10 cm long. The flowers are dense, chlorophyll free. The grave is in danger.

Homeless Animal Friends

Cat House

"Cat houses" were built for alley cats who own our homes as home. Our cats pass through veterinary control periodically and are vaccinated. In the program provided by the veterinarian, they are fed with ready meals twice a day in the morning and evening.

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OTHER APPLICATIONS In our rooms, the heating / cooling system is automatically closed if the balcony door is opened. Our guests use the system which allows the electricity to be cut off after leaving the room. Compact fluorescent bulbs and LED lighting are preferred in 95% of our lighting systems.

Towels and bed linen changes are made in the rooms in the direction of guest requests and guests are informed about this. If the guest does not request, a change is made every two days.

Double glazing is preferred for heat insulation in windows used in rooms and general places. The mini bars and televisions used in the rooms of our hotels are of low energy consumption. The minibars in the guest rooms are positioned so as not to take direct sunlight to prevent warming. Special low temperature (5 lt / min) armatures are preferred in room bathroom sinks. All fittings are aerator. Low shower (10 lt / min) special shower heads are preferred in room showers. All shower heads are curtains. The toilet reservoirs are set to consume 6 lt for water saving. Photocell urinals are available in public space toilets. Our guests are trained in the collection of medical wastes, injectors and empty medicine boxes, medical wastes they collect, so that they are not harmful to the environment and human beings. We have our "Waste Battery Boxes" for life-long batteries and guests are guided to throw used batteries here if available. Recycling boxes have been placed in the public spaces for our guests' recyclable waste. Guests are advised to use public transport during city visits and are informed about routes. A time control panel is used to prevent unnecessary energy consumption in the sauna. Time clock is used in outdoor illumination. Lighting times are adjusted according to summer winter time. We are aware of our contribution to the local economy, so for the most part, nearly 95% of the supplied products are supplied from local markets. Electricity consumption is reduced by means of heating system pumps, hydro-pumping pumps and frequency inverters in main air handling units. The wastewater of all our hotels is connected to the Wastewater Treatment Plants. Our premises are built with irrigation systems with garden irrigation time. Drip irrigation is done everywhere in the garden.

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Electronic communication (e-brochure, e-flyers, e-newsletter, e-card, etc.) channels are preferred. We use recycled paper in the printing of all brochures and promotional items in our premises. In the scope of our social responsibilities, "community cleaning" activities are held at the end of the season and at the beginning of the season in public beaches and forest areas with the participation of all our personnel. All fire tubes used in our rooms and industrial cold air chambers do not use chlorofluorocarbon (CFC) gases which are harmful to the ozone layer. In Barut Sorgun Sensatori, the pool backwash water is purified and used again in the pool.

AWARDS

TUI-UK-Reception Service Silver Award TUI-UK-Bedroom Overall Silver Award TUI-UK-F&B Overall Silver Award TUI-UK-Overall dining experience Buffet Silver Award TUI-UK-Restaurant Service Gold Awards TUI-UK-Hotel Condition&Cleanliness Gold Awards TUI-UK-Overall dining experience A-la carte Gold Awards TUI-UK-Bar Service Gold Awards TUI-UK-Hotel Staff Service Gold Awards Travelife 2017 - 2019 TUI Nordic Award 2017 Gold TUI Northern Region Hotel Awards 2017 Gold TUI Top Quality 2018 Green Key 2018 Trip Advisor Excellence 2017 Holiday Check 2017 TUI-UK-Reception Service Silver Award TUI-UK-Bedroom Overall Silver Award TUI-UK-F&B Overall Silver Award TUI-UK-Overall dining experience Buffet Silver Award TUI-UK-Restaurant Service Gold Awards TUI-UK-Hotel Condition&Cleanliness Gold Awards TUI-UK-Overall dining experience A-la carte Gold Awards TUI-UK-Bar Service Gold Awards TUI-UK-Hotel Staff Service Gold Awards Travelife 2017 - 2019 TUI Nordic Award 2017 Gold TUI Northern Region Hotel Awards 2017 Gold TUI Top Quality 2018 Green Key 2018 Trip Advisor Excellence 2017 Holiday Check 2017 Tripadvisor Mükemmellik Sertifikası 2016 Travel Life Gold 2015-2017 Holidaycheck Quality Selection 2015 Holidaycheck Quality Selection 2016 TUI UK Gold Medal 2014 Accommodation Winner TUI Nordic “Blue Award” 2015

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Akdeniz Üniversitesi Çevre Hizmet Ödülü TUI UK Gold Medal 2015 -Overall Winner TUI Nordic “Blue Award” Sensatori 2015 -Overall Winner TUI Nordic “Blue Award” 2014 Akdeniz Üniversitesi Çevre Hizmet Ödülü Holidaycheck Quality Selection 2014 TUI Nordic “Blue Gold Award” 2013 Travelife Gold 2013-2015 Travel Life Travel Life Gold Holiday Check Holiday Check 2016 Trip Advisor Mükemmellik Sertifikası 2016 TUI “Gold Awards” 2016 TUI “Blue Awards” 2016