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Investor Relations Investor Presentation TURKISH BANKING SECTOR & GARANTI BANK Investor Presentation December 2017

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Page 1: TURKISH BANKING SECTOR & GARANTI BANK · overnight lending rate by 75bps in August to maintain the current stance within a more ... Turkey - 2002 Turkey - 2Q17 Euro Area - 2Q17

Investor Relations Investor Presentation

TURKISH BANKING SECTOR

& GARANTI BANK Investor Presentation

December 2017

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Investor Relations Investor Presentation

AGENDA

2

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model

4 Garanti’s Key Financial Indicators

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Investor Relations Investor Presentation

18.4%

9.3% 7.7%

9.7% 8.4%

10.1%

6.5% 6.4%

10.4%

6.2% 7.4% 8.2% 8.8% 8.5%

10.0%

27.2%

22.3%

14.0%

21.2%

16.6% 16.5%

8.9% 7.1%

11.0%

6.2%

10.0% 8.0%

10.8% 10.7% 11.5%

2003 2005 2007 2009 2011 2013 2015 2017E

TURKISH ECONOMY (I/II)

• 17th largest economy across the globe*

• Rapid recovery in 2010-2011, slowdown in

2012 & slight recovery in 2013 on the back of accelerated domestic demand

• Positive contribution from external demand vs. much lower contribution from domestic demand expected in 2014

Source: Turkish Statistical Institute, Undersecretariat of Treasury E: Garanti Estimates as of September 2017 *IMF’s World Economic Outlook Report dated October 2017. Ranking as of YE 2016

Real GDP Growth (%)

Inflation (CPI)

Real Interest

Benchmark Bond Rate

Real Interest Rate

• 2013 was the third consecutive year missing CPI target

• Upward risks to inflation stem from food in

2014 while decelerating FX pass-through effect may limit the upward pressure

• CBT lowered one-week repo rate by 175bps in May-July period on back of the decline in risk premiums. CBT also lowered the overnight lending rate by 75bps in August to maintain the current stance within a more symmetric interest rate corridor, by still stressing the tight monetary policy stance

Avg. GDP growth*

~5% over 2006-2016 vs.

> Multiple policy tools aimed at financial stability (i.e interest rate corridor, reserve requirements, macro-prudential measures, etc.)

3

5.7%

10.2% 9.6% 7.9%

5.0%

1.4%

-4.1%

8.5% 11.1%

4.8%

8.5%

5.2% 6.1% 3.2%

6.0%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017E LATAM: 2.8% EU: 1.2% EM Europe: 3.9%

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Investor Relations Investor Presentation

TURKISH ECONOMY (II/II)

Current Account Deficit

• Government indebtedness far below Maastricht Criteria • Government debt to GDP ratio started to

decline just after the crisis, but slightly rose in 2013; it is expected to fall according to Government’s Medium Term Plan (MTP) in 2014

• Strong domestic demand and relatively weak external demand led CAD/GDP ratio to reach its record level in 2011

• In line with the weakening domestic demand & strong export performance CAD improved in 2012 while relatively higher growth in 2013 led an expansion in CAD

• Domestic demand slowdown & TL depreciation

are likely to result in improvement in CAD/GDP in 2014

Current Account Balance/GDP

Source: Turkish Statistical Institute, Undersecretariat of Treasury E: Garanti Estimates as of September 2017

Improving Current Account Deficit

EU Defined Government Debt

Stock:

28% in 2016 vs. Maastricht

criteria: 60%

Budget Balance

> Multiple policy tools aiming at financial stability effectively utilized since 2011

4

-2.0%

-0.1%

-6%

-4%

-2%

0%

2%

4%

6%

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Budget Balance Primary Balance

2017E

-6.0% -5.6% -5.2%

-1.9%

-5.9%

-9.0%

-5.6% -6.8%

-4.7% -3.7% -3.8%

-4.5%

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017E

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Investor Relations Investor Presentation

AGENDA

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model

4 Garanti’s Key Financial Indicators

5

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Investor Relations Investor Presentation

100

150

200

250

300

350

400

450

500

2002 2005 2008 2011 2014 2017 2020

Rea

l GD

P G

row

th (

Reb

ased

)

EU EM Europe LATAM TURKEY

58% 39% 13%

96% 53% 62%

284%

109% 99%

Assets / GDP Customer Deposits / GDP Loans / GDP

Turkey - 2002 Turkey - 2Q17 Euro Area - 2Q17

UNDERPENETRATED MARKET WITH STRONG GROWTH POTENTIAL

Significant long-term growth potential

backed by attractive demographics &

underpenetrated market

• 56% of the 80mn population < age of 355

• Loans/GDP: 62% vs. 99% in EU in 2Q17

1

2nd largest banking system2 in Emerging Europe after Russia

with an asset size of US$862bn3 2002-9M17 CAGR: 14%

1 Source: IMF, World Economic Outlook Database, April 2017. Country groups are per IMF database. 2 Source: EBF Facts&Figures 2015, ranking per total assets. 3 BRSA monthly data as of September 2017 4 Source: ECB, TurkStat, BRSA for commercial banks, as of 2Q17 5 Source: TurkStat – 31 December 2016 Address Based Population Registration System (ABPRS) 6

High and sustainable Real GDP growth1

Penetration Ratios4

2022

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Investor Relations Investor Presentation

2 HIGHLY LIQUID

7

Deposit-heavy funding structure

Comfortable liquidity

levels

Liquidity Adequacy Ratios2 well-above required levels FC Liquidity Coverage Ratio: 208% (Legal limit 60% for 2017) Total Liquidity Coverage Ratio: 125% (Legal limit 80% for 2017)

Deposits fund 56% of assets1

Comfortable level of Loans/Deposits at 116%1

1 BRSA monthly data as of September 2017 2 Top 4 private banks average of 3Q17, based on BRSA bank-only financials

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Investor Relations Investor Presentation

WELL-CAPITALIZED AND UNDERLEVERAGED

High solvency

CAR1

(2Q17)

Low leverage

Leverage1

(2Q17)

1 Source: Latest data from the IMF-FSI database. Most figures are based on 2Q17 figures 2 BRSA monthly data as of September 2017

3

8

> ROAEs2 : 15.3%

with low leverage

> Basel III CAR2: 17.2% (Sep ’17)

> CET-I capital2: 84% of total capital

> RWA/Assets2: 77% vs. 82% 2016YE

19.8% 18.0% 17.3% 16.5%

15.6% 13.4%

Eurozone Poland Brazil SouthAfrica

Turkey Russia

8.3x 8.3x 8.9x 9.2x 10.4x 11.8x

Russia Turkey Poland Brazil SouthAfrica

Eurozone

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Investor Relations Investor Presentation

STANDING OUT IN ITS ASSET QUALITY 4

9

Non-performing loans/Total gross loans1

NPL ratio1

2016

EU 27 9.2%

CEEMEA 6.5%

LATAM 3.0%

TURKEY 3.2%

0.0

2.0

4.0

6.0

8.0

10.0

12.0

2006 2009 2012 2015

> No exposure to any toxic assets or problematic sovereign assets

> Advanced risk management systems > Established & prudent underwriting

procedures

1 Source: Latest data from the IMF-FSI database. Most figures are based on 2Q17 figures 2 BRSA monthly data as of September 2017 for the sector 3 Includes specific and general provisions. TBA data for the sector as of June 2017

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Investor Relations Investor Presentation

AGENDA

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model 4 Garanti’s Key Financial Indicators

10

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Investor Relations Investor Presentation

GARANTI’S POSITION IN THE TURKISH BANKING SECTOR

11

Top 10 Private Banks 55%

Other 15%

Ziraat 13%

Vakıf 8%

Halk 9%

Total Assets

US$862bn

Number of Banks : 51 (vs. 81 in 1999)

Commercial Banks : 33 (Share in assets: 90.4%)

(Inc. 3 State Banks)

Development & Investment Banks: 13 (Share in assets: 4.4%)

Participation Banks : 5 (Share in assets: 5.2%)

Concentration and Major Players

Foreign Shareholder

8

10

14

23

32

34

77

83

88

98

Sekerbank

Odeabank

ING

TEB

DenizBank

QNB FinansBank

Yapi Kredi

Akbank

Garanti

Isbank - -

BBVA 49.85%

- -

UniCredit Group 40.9%

Qatar National Bank S.A.Q. 99.88%

Sberbank 99.85%

BNP Paribas 72.5%

ING Bank 100.0%

Bank Audi Group 100.0%

Samruk-Kazyna , BTA Securities 20.8%*

1 Market shares among commercial banks only. Sector figures are based on bank-only BRSA monthly data as of September 2017 Note: Exchange rate used for currency conversion is based on banks’ September 30, 2017 dated financials * Samruk-Kazyna and BTA Securities hold 19.37% and 1.48%, respectively.

2nd largest banking system2 in Emerging Europe after Russia

Top 10 Private Commercial Banks by Asset Size ($bn) % Ownership

Private Commercial Banks 28 59% 57% 60%

State Banks 3 31% 32% 34%

Development & Inv. Banks 13 5% 6% -

Participation Banks 5 5% 5% 6%

# of Banks

Share in Assets

Share in Loans

Share in Deposits

State Banks 30%

Share in Assets1

12.6%

11.4%

10.7%

9.9%

4.4%

4.2%

3.0%

1.8%

1.3%

1.0%

Total: 49

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Investor Relations Investor Presentation

GARANTI: PRE-EMINENT BANKING FRANCHISE

12

Sound asset quality – consistently well below the sector average

2nd largest private bank; by asset size

Robust balance sheet; highly liquid, well-capitalized & low risk

Strong capitalization, low leverage

Focused on relationship banking with broad

geographical coverage and wide multi-channel distribution network

Customer centric approach, sophisticated segmentation & advanced IT

Total Assets US$ 96bn

9M17 Net Income US$ 1.3bn

ROAE 17.4%

CAR

17.1%

Branch network 949*

# of customers ~15 mn*

NPL ratio 2.8%

The most valuable company in Turkey & the most traded stock of BIST

Share of foreign investors including DR holders in actual free float is ~95%*

Market capitalization ~US$ 10bn*

Note: All financial figures are per BRSA Consolidated data. *As of November 23, 2017.

1 Based on BRSA bank-only data for fair comparison. Peers defined as Isbank, Akbank, YKB, Vakıf and Halk

Proven track record of generating sustainable banking income Highest NIM, highest fee base among peers1

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Investor Relations Investor Presentation

SINGLE POINT OF CONTACT FOR ALL FINANCIAL NEEDS

Commercial

Payment Systems

Digital Banking

SME

Corporate

Consumer

13

Note: Asset contributions are calculated based on BRSA Consolidated Financials as of September 30, 2017

Asset Contribution: 5.39%

Asset Contribution: 2.87%

Asset Contribution: 1.57%

Asset Contribution: 0.77%

Asset Contribution: 0.61%

Asset Contribution: 0.02%

Asset Contribution: 0.06%

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Investor Relations Investor Presentation

VISIONARY INVESTMENTS SHAPED TODAY’S INNOVATIVE BUSINESS MODEL

Delivery Channels

Risk Management

Sustainable Banking

Human Resources

Technology

Technology Process

People

14

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Investor Relations Investor Presentation

VISIONARY INVESTMENTS IN TECHNOLOGY SINCE 1990’S…

IT Vision Investing in Technology

Full In-House Development

Custom-Fit Solutions

Driver (Integral Part of Management)

Top down fast decision making and strong communication

Advanced CRM applications

and segmentation

A single source of data & common understanding

Innovative products and services

Paperless banking environment

Integral part in decision making supporting process efficiencies and continuously driving the Bank forward

15

1

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Investor Relations Investor Presentation

INVESTMENTS IN DELIVERY CHANNELS

#1 in branch openings Since 2002

>645 new branch additions

1.2x of its closest peer

60% was outside of Istanbul, Ankara and Izmir

58% of branch openings

since 2005 outside of Istanbul, Ankara and Izmir

100% Geographical Coverage

Since Nov’13 vs. 49% in 2002

16

2a

Number of Branches & Customers

Note: 23 investment centers operating under Garanti Bank were transferred to Garanti Securities at the end of October 2015.

Branch network: Welcoming ~160k customers per day

20

02

mn

20

17

mn mn

mn

mn

331

487

936 1,005 949

3.7

6.2

11.8 13.1

15.0

2002 2006 2012 2014 Nov.17

# of Branches

# of Customers

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Investor Relations Investor Presentation

17

Note: active customers defined as minimum one log-in in the last three months * In Marketing and Sales, and Cross Channels categories. ** Have only used mobile banking in the last month

INVESTMENTS IN DIGITAL CHANNELS

Omni-channel convenience 2b

Providing seamless experience across

all channels

>500 types of transactions

27% of non-cash financial transactions carried via internet banking

• 4,869 ATMs

Cash deposits/withdrawals:112% • Serving non-bank customers

through cardless transactions

• In 2016, 300 mn transactions in

total (20mn cardless)

• 70 mn Customer Contacts in 2016 • 34 sec. avg. response time (sector 72sec) • Centralized branch calls • 32 product offerings • 20% of total credit card sales • 4 mn products sold in 2016

• 5 mn followers: Europe’s Most Followed Financial Institution

• Present on 17 Social Platforms with 55 acct.

• Garanti Link: connecting customer ID with social ID, offering customer-tailored campaigns - First in Europe

• Garanti’yeSor (Ask Garanti): 24/7 customer care on social media. Response Time: max 2h

• Consumer Loan application & result w/o leaving Facebook

• 4.7 mn active mobile users

• 3.4 mn mobile-only customers**

• Mobile banking app named as

Best in class in Europe*

in Forrester’s Global Mobile Banking

Functionality Benchmark Study

• 57% of non-cash financial transactions via mobile banking

Internet Banking

Mobile Banking

Social Media

Call Center

ATMs

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Investor Relations Investor Presentation

Tax Payments Bill Payments Credit Card Transactions

27% 45% 24%

Tax Payments

25% 55% 30%

27.2% Online

56.6% Mobile

10.8% ATM

0.1% Call Center

with increasing weight in mobile

23% market share

in retail internet & mobile banking financial transactions volume

Utilizing digital channels effectively

> 114mn in 2016

Mobile transactions:

70mn in 2015

95% of all non-cash financial transactions

go through digital channels:

INVESTMENTS IN DIGITAL CHANNELS

Leading position & effective utilization

> Online Banking financial transactions market shares:

Managing the largest customer base in Turkey

> Mobile Banking financial transactions market shares:

18

2c

5.6 million 22% YoY active digital

customers

4.7 million 42% YoY active mobile

customers

2.3 million logins/day

Credit Card Transactions Bill Payments

Note: Market share info is calculated based on the figures provided by «The Banks Association of Turkey» for period Q2

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Investor Relations Investor Presentation

• Advantageous Casco: Product specifically designed for digital banking > Share of digital increased from 2% to 53%

• Overdraft Account now on digital > Share of digital has become 31% • Money in Installment and Skip/Split transactions now on mobile > 24% increase in transaction volume in 5 months • Travel health Insurance now on mobile

> Share of digital is 54% • Money withdrawal with QR, w/o even having to login > US$38 mn volume/month

Loan Application with Video Call

MIA – Mobile Interactive Assistant

Empowering Customers

INVESTMENTS IN DIGITAL CHANNELS

Virtual voice assistant enables performing banking transactions by voice

A first in Turkey - meet face-to-face with loan consultants via Garanti Mobile.

So far, loan disbursement reached $8.6 million in 2017

19

2d

>1.5 mn unique customers

GarantiOne

> Turkey’s first youth mobile banking application for people aged between 18 and 25. > Helps managing financial status and budget planning > Offers special campaigns personalized for users’ life styles

Services available on Digital

Innovative products and services

Mobile Appointment New appointment system routes customers to ATMs & digital channels

- decrease branch density - gives appointments/suggests alternative branches - get digital ticket for the appointment

Digital Gifting

Enables users to send P2P digital gifts such as digital subscriptions, gaming credits, coffees

>

> Turkey’s first one-step investment platform (2002)

> Access to local and global market data

> House view reports and video commentaries of Garanti experts

New Paragaranti.com

Login via Eye Scanning

A new way to log in to Garanti Mobile. Quick, easy and secure

>423k unique customers logged in

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Investor Relations Investor Presentation

Value Creation through

Digitalization

Higher cross-sell

Product penetration of digital customers is 60% higher than average customers

Growing fee base

Service fees driven by Online & Mobile Banking make up 39% of Bank’s total service fees

Increasing customer satisfaction & loyalty

Branches with >65% digital penetration have 40% higher operational service quality & efficiency

Transaction costs at Online banking is 27x and Mobile banking is 43x lower than branch banking

Lower transaction costs

Sustained Growth Branches increased focus on: - Building relationships - Providing advisory - Generating sales - Acquiring new customers

Investments in digital channels

Profitability per digital customer >30% higher than traditional branch customers

Higher Profitability

Feeding the sustainable and profitable growth model

INVESTMENTS IN DIGITAL CHANNELS

20

2e

Value Creation through

Digitalization

Higher cross-sell

Product penetration of digital customers is 61% higher than average customers

Growing fee base

Service fees driven by Online & Mobile Banking make up 38% of Bank’s total service fees

Increasing customer satisfaction & loyalty

Branches with >65% digital penetration have >40% higher operational service quality & efficiency

Transaction costs at Online banking is 30x and Mobile banking is 55x lower than branch banking

Lower transaction costs

Sustained Growth Branches increased focus on: - Building relationships - Providing advisory - Generating sales - Acquiring new customers

Profitability of a digital customer is twice that of a non-digital customer

Higher Profitability

Feeding the sustainable and profitable growth model

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Investor Relations Investor Presentation

INVESTMENTS IN HUMAN CAPITAL

#1 in branch openings Since 2002

>645 new branch additions

1.2x of its closest peer

60% was outside of Istanbul, Ankara and Izmir

> Training hours per employee: 36 hours/year > 542K hours of in class training > 113K hours of digital training

> IIP Gold certificate in 2015 > Received first Gold in Turkey in 2012

Suggestion and Idea Platforms

> Önersen (Yousuggest) > Atölye (Workshop)

Garanti Leadership Academy > 85% of our Bank’s directors graduated from these programs > Ambassadors of our common culture of management > Best Talent Management in Turkey

21

3 High quality employee base & proven management team

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Investor Relations Investor Presentation

INVESTMENTS IN RISK MANAGEMENT SYSTEMS

#1 in branch openings Since 2002

>645 new branch additions

1.2x of its closest peer

60% was outside of Istanbul, Ankara and Izmir

Retail Banking: Centralized Process

Business Banking: Decentralized Process

Credit Bureau Central Bank

Scoring System

HQ Retail Loans Department

Loan Application Credit Decision

Company Evaluation Report

Credit Proposal

Regional Loan Offices

HQ Loans Department Credit Decision

Credit Committees

o 25 regional loan offices* o Weekly Credit Committee meetings o All credit lines automatically expire one

year after approval o Decentralized credit decision via

Regional Loan Offices for fast approval process & local management of smaller exposures

o Multi layered committee structure at the HQ to approve & manage larger exposures

o Loan to Value: Consumer Mortgages Max: 80%; Auto Loans Max: 70% up to TL50K;

and 50% for the portion above; o Central Processing System started

15 years ago, based on Experian software

22

Solid asset quality 4

* including one regional office in Cyprus

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Investor Relations Investor Presentation

INVESTMENTS IN SUSTAINABILITY

5

23

Our strategic priorities and key achievements Performance

Management Performance Management Performance Management

Corporate

Clients

Impact

Business Financial Systems

Communities Individuals

Retail Clients

> Advise our corporate clients to help them make their businesses more sustainable

> Extend E&S risk framework and management systems across the bank, local and international subsidiaries

> Strengthen the financial capacity of Turkish women by providing them financial education and access to our products and services

> Support financial planning and health of our retail clients

> Develop innovative sustainable financial products linked to material issues for society and Garanti

> Develop and implement a financial education program

> Engage with stakeholders and build partnership

> Support philanthropic programs with a focus on material issues for society

HR: Enhance employees’ knowledge and life style Environmental Footprint: Enhance operational efficiency

Governance: Enhance integration of sustainability within the Bank

Stakeholders

Sustainable Finance Environmental Impact of Operations Communities and Stakeholders

• 32% share in Turkey’s installed operational wind

power capacity and loans provided to renewable

energy reached USD 4.8 billion

• Started supporting CDP Water to raise awareness

on water crisis among private sector

• Published Climate Change Action Plan in 2015

• Launched GarantiPartners to promote and

support entrepreneurs

• Total amount of loans disbursed to women

entrepreneurs to date: nearing USD 1 billion

• Women Entrepreneurs Executive School: 338

certificates in 4 provinces in 2016

• Reached out to 2.931 women through its financial

literacy program

• 971 service points covering 100% of employees certified to

ISO 14001

• Obtained limited assurance for its community investments,

materiality analysis , Scope 3 GHG emissions due to

business flights and sustainability governance for the first

time for GRI G4 Comprehensive Sustainability Reporting,

in addition to Scope 1 and Scope 2 GHG emissions, water

consumption, energy consumption, renewable energy

portfolio and ESIAP

• Listed in the CDP Water A List in 2017

• Listed in the CDP Climate Change A List in 2016 and 2015

• Reduced its total Scope 1 and Scope 2 GHG emissions per

total assets by 56% in 2016 compared to 2012, the launch

year of Environmental Management System

• The only company in Turkey to qualify for Dow Jones

Sustainability Index for the second time in a row

• First bank in Turkey to sign Caring for Climate Initiative

(C4C) and UNGC’s Leadership Criteria on Carbon Pricing

• First and only company in Turkey to be included in the

Bloomberg Financial Services Gender Equality Index

• Successfully qualified for the third year in a row for the

Borsa Istanbul (BIST) Sustainability Index.

• Listed in FTSE4GOOD Emerging Index in its first year

• Member of UN Global Compact, UNEP FI and Business

Council for Sustainable Development in Turkey

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Investor Relations Investor Presentation

AGENDA

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model

4 Garanti’s Key Financial Indicators

24

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Investor Relations Investor Presentation

%15 15%

%39

15%

%31

64%

%4

%11 6%

2002 9M17

INCREASINGLY CUSTOMER-DRIVEN ASSET COMPOSITION

25

Asset Composition

Cash and Banks

Performing Cash Loans

Affiliates and Investments

Fixed and Other Assets

Securities

TL (% in total) 33% 58%

FC (% in total) 67% 42%

Shift from securities & non-IEAs

to high margin loan products

while strategically managing the

securities portfolio as a hedge

against volatility

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Investor Relations Investor Presentation

83%

67%

12%

10%

5%

23%

2002 9M17

LENDING STRATEGY: SELECTIVE & PROFITABILITY FOCUSED

26

Performing Cash Loan Breakdown (TL billion)

8.9 218.8

CAGR 24%

TL (% in total) 21% 63%

FC (% in total) 79% 37%

Credit Cards

Consumer (exc. credit cards)

Business Banking

2002 1H16

FPA aralık datası bekliyoruz (solo)

Cons+CC/T.Loans Solo:33 Kons:31

3Q16 Solo: 35 Kons: 32

Leading position

in Consumer Loans, Mortgages, Auto

Loans, Issuing & Acquiring Volumes

Increasing weight of

«consumer lending» to

33% in 9M17

from 17% in 2002YE

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Investor Relations Investor Presentation

RISK-RETURN BALANCE AS TOP PRIORITY

27

NPL Ratio

6.0%

3.9%

2.3% 2.4%

4.3%

2.9% 2.3% 2.4% 2.8% 2.6%

17.6%

6.0% 3.8% 3.7%

5.3%

3.7% 2.9% 2.9% 3.2% 3.0%

2002 2004 2006 2008 2010 2012 2014 2016

Sector2

Garanti1

1 Garanti figures are based on bank-only financials for fair comparison with sector . Consolidated NPL ratio as of 30 September 2017 was 2.8% vs. 5.4% in 2002. 2 BRSA monthly data as of September 2017 for the sector

Long established & proven risk management

Selective growth strategy

Prudent provisioning & strong collections performance

9M17

Total Coverage Ratio

vs. 2016 147%

136% vs. 2016 160%

147%

Consolidated Bank-only

(including Free Provisions)

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Investor Relations Investor Presentation

STRONG LIQUIDITY: WELL DIVERSIFIED AND ACTIVELY MANAGED

FUNDING MIX

28

5.2 50.1 13.8

140.9

2002 9M17

CAGR: 17%

Customer Deposits (TL billion) Composition of Liabilities and Equity

5% 7% 8%

12%

18% 16%

51% 42%

5% 5%

13% 13%

6%

2002 9M17

Funds Borrowed

Interbank Money Market

Time Deposits

Other

SHE

Demand Deposits

Bonds Issued

19.0

339.7

Demand

Time

191.1

28.5

*Adjusted with on-balance sheet alternative funding sources 1 Based on BRSA weekly data as of 29 September 2017, commercial banks only.

+ TL 840mn (4Q17)

+ $ 250mn (4Q17)

+ ~$1.3bn equiv. rollover

(4Q17-planned)

Syndications

€ 806mn+$ 468mn

Other

$79mn

Swap utilization Average net swap funding vol.: TL26bn in 3Q17 @10.5% TL23bn in 2Q17 @10.4% TL13bn in 1Q17 @9.5%.

20

17

Bo

rro

win

gs

Eurobond

$ 500mn

Tier II

$ 750mn TL 842mn

Covered bonds Securitizations

€ 153mn

LtD Ratio: 112%

Adjusted LtD ratio: 81%*

Demand Deposits’ share in Total Deposits

>27%

Total LCR: 145%

Required level: 80%

Bank-only: >25% vs. sector’s 21%1

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Investor Relations Investor Presentation

REINFORCE SOUND SOLVENCY

29

Capital Generative Growth Strategy

39.1%

25.0%

15.1% 14.9% 12.7%

Halk Akbank Isbank YKB Vakıf Garanti

20.5% 20.0% 18.9%

15.3% 15.3% 13.7%

Isbank Halk Akbank Garanti Vakıf YKB

Bank-only Common Equity Tier-I ratio: 16.7%; Bank-only Leverage: 6.9x

Capital Adequacy Ratio

101.9%

Note: Figures are based on bank-only BRSA financials for fair comparison.

2007 2002

18.9% 17.6% 17.0%

16.2% 14.9% 13.8%

Garanti Akbank Isbank Vakıf YKB Halk

9M17

Per Basel III – standard approach

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Investor Relations Investor Presentation

HIGHEST SUSTAINABLE INCOME GENERATION CAPACITY

30

Net Interest Margin incl. Swap costs (Cumulative)

Net Fees & Commissions

Robust & Sustainable top-line profitability

Highest NIM among private peers

Sustained highest Net F&C base

Based on bank-only financials for fair comparison

Note: In the breakdown, insurance fee includes Private Pension & Life insurance fee income whereas it is accounted for under «other income» in consolidated financials

3.6%

3.9%

4.1%

4.6%

Peer III

Peer II

Peer I

Garanti

6.3%

10.7%

6.4%

12.7%

6.8% 1.9%

49.2%

6.1%

Payment Systems

Other

Cash Loans

Non-Cash Loans

Brokerage

Money Transfer

Insurance

9M17 TL 2.8bn

Asset Mgmt.

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Investor Relations Investor Presentation

31

ACHIEVED PIONEER POSITION

Assets Loans Consumer Loans

(inc. CCs)

Consumer Mortgage

# POS Customer Deposits

Customer Demand Deposits

Net F&C Ordinary Banking Income

11.4%

#1

#2

#3

#4

13.2%

11.2%

15.3%

14.1%

9M17 2006 2000

9.8%

11.2%

15.6%

18.6%

13.3%

12.1%

13.5%

14.9%

14.2%

11.4%

Market Share and Rankings (2000- 9M17)

10.7%

6.6%

#5

8.5% 4.4%

12.7%

6.4% 12.2%

13.2%

Impressive track record & attractive platform for future growth

Note: Rankings are among private commercial banks. Market shares are calculated per BRSA weekly commercial banks Market shares of Assets, Net F&C and Ordinary Banking Income are per BRSA monthly commercial banks data. 1 Peers defined as Akbank, Isbank and YKB per bank-only financials

PROFITABLE SUSTAINABLE EFFICIENT

Highest NIM & Fee Highest ROAE

despite the lowest leverage among private peers1

Best-in-class solvency

High liquidity

+5pp YoY improvement in Cost/Income ratio

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Investor Relations Investor Presentation

Türkiye Garanti Bankasi A.Ş. (the “TGB”) has prepared this presentation document (the “Document”) thereto for the sole purposes of providing information which include forward looking projections and statements relating to the TGB (the “Information”). No representation or warranty is made by TGB for the accuracy or completeness of the Information contained herein. The Information is subject to change without any notice. Neither the Document nor the Information can construe any investment advise, or an offer to buy or sell TGB shares. This Document and/or the Information cannot be copied, disclosed or distributed to any person other than the person to whom the Document and/or Information delivered or sent by TGB or who required a copy of the same from the TGB. TGB expressly disclaims any and all liability for any statements including any forward looking projections and statements, expressed, implied, contained herein, or for any omissions from Information or any other written or oral communication transmitted or made available.

THANK YOU

/garantibankasi

Garanti Bank Headquarters Address: Levent Nispetiye Mah. Aytar Cad. No:2 Besiktas 34340 Istanbul – Turkey Email: [email protected] Tel: +90 (212) 318 2352 Fax: +90 (212) 216 5902

www.garantiinvestorrelations.com

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