twi job instruction from pilot project to global training

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© S iem ens G am esa R enew able Energy S .A R ikke Kaastrup-H ansen | Susanne Svenningsen

TWI Job InstructionFrom pilot project to global training conceptJune 2018


C ontents

1. The company and speakers in brief

2. TWI Job Instruction introduced in the business

3. Deep dive into one business function

4. Discussion

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The company and speakers in brief



1985

Bonus Energy

2004

Bonus bought by Siemens AG

2017

Merger between

Siemens Wind Power and Gamesa

From approx. 10,000 to approx. 27,000

employees

2018

Organisation split into onshore and offshore product lines

Siem ens G am esa

F a c to ry in B ra n d e , D K – it a ll s ta r te d h e re

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10 years with Siemens Gamesa

Working with SCM Production and Logistics

2 years in the central training organisation (Wind University)

TWI

Certified TWI Job Instruction Train the Trainer

TWI Program Manager - Globally

R ikke K aastrup-H ansen


Susanne Svenningsen


8 years with Siemens Gamesa

Training Program Manager, Offshore

Worked with training for 7 years

TWI

Certified TWI Job Instruction Trainer and Manager

TWI Program Manager, Offshore Construction

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TWI Job Instruction introduced in the business



• High deviation in the peer-to-peer programs on factory shopfloor and sites

• No global trainer program for on-the-job trainers available

• Supporting Zero-Defect and Zero-Harm programs

W hy TW I JI is re levant for S iem ens G am esa

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Scoping the TW I Program

C e n t r a l

t r a in in g o r g a n is a t io n

O n s h o r e

O p e r a t io n

+ 1 5 fa c to r ie s

S p a in

D e n m a r k

U S

C h in a

O ffs h o r e

O p e r a t io n

+ 4 fa c to r ie s

D e n m a r k

G e r m a n y

U K

O n s h o r e

C o n s t r u c t io n


S ite s

O ffs h o r e


P r e - a s s e m b ly


S ite s

S e r v ic e

S ite s

TW I Job Instruction in troduced in the business


ONSHORE HUB

1 0 0

1 5 0 OFFSHORE BLADES

TW I JI roadm ap 2016-2018

2 0 T W I J I C e rt if ic a t io n s


2016 2017 2018

3 0 0 +

2 0 T W I J I C e rt if ic a t io n s Lear

ning

trac

kIm

plem

enta

tion

track

Nacelle Assembly– Brande, DK Blades molding – Global trainers

OFFSHOREPRE-ASSEMBLY

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Outcome• Trainer selection setup• Internal TWI Train the trainer• Linking TWI to existing on-job-training

setup• TWI business standard including roles

and responsibilites• Results and roadblocks related to the

implementation• Local ambassadors

Implementation Track


Learn ing Track


B uild ing the fram ew ork for a g lobal TW I im plem entation

Focu

s ar

eas

Business Standard

Profile Structure

Community


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B usiness S tandard

T r a in e r s e le c t io n

T W I J o b

In s t r u c t io n c la s s

P r a c t is e p e r io d

E x a m b e fo r e

K ic k - o ff

P r o c e s s

c o n f i r m a t io n c la s s

Te m p la te s o n

s h o p f lo o r

P r o f i le

M a n a g e m e n t /R e - a s s e s s m e n t


Profile structure

TWI Trainer

TWI Manager

TWI Technical

Writer

TWI Coordinator

TWI Support function


Profile S tructure

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Community

Knowledge-sharing on central Sharepoint site

Yammer – ”Social network for businesses”


Deep dive into one business function

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O ffshore C onstruction - w hat and how ?

D eep d ive in to one business function

• Offshore Construction – installation and commissioning

• Our team allocates competent resources to Offshore construction sites

• More than 600 Siemens Gamesa and contractor technicians

• Trained through classroom, on-job-training, eLearning, Virtual Reality, and now also TWI JI


W hy TW I JI is relevant for O ffshore C onstruction


Offshore business is influenced by several factors:

• High internal/external demands on quality and

safety (Zero Defect and Zero Harm culture)• Scale and technicial complexity of products• Political/economic pressure

• Fierce competition

The need for efficiency and effectiveness kicked off a major optimization project from

Engineering to Site Execution

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O ffshore C onstruction - com plexity o f in troducing TW I

F ix e d p r e a s s e m b ly s i t e G lo b a l T a s k F o r c eC o n s t r u c t io n S i t eS a t e l l i t e p r e a s s e m b ly s i t e

Defin

ition

Com

plex

ity

Leve

l

P r o v id e s m a jo r ” r e a d y - to -

in s ta l l ” c o m p o n e n ts fo r

c o n s t r u c t io n s i te s o n a

p e r m a n e n t b a s is

P o o l o f g lo b a l T W I T r a in e r s ,

M a n a g e r s a n d t r a in - th e -

t r a in e r s u p p o r t in g g lo b a l

in i t ia t iv e s a n d im p le m e n ta t io n

o n n e w s ite s

Te c h n ic ia n s a r e lo c a te d

o n a n in s ta l la t io n o r

c o m p le t io n v e s s e l o n a

te m p o r a r y b a s is

P r o v id e s m a jo r ” r e a d y - to -

in s ta l l ” c o m p o n e n ts fo r a

c e r ta in n u m b e r o f c o n s t r u c t io n

s i te s o n a te m p o r a r y b a s is



The TW I JI Landscape


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B ottom up / Top dow n approach

Bottom

up

Top down

Fixed preassembly site

• TWI JI set-up established in Esbjerg, Denmark:

Ø 3 TWI TrainersØ 4TWI ManagersØ 4 support functions

• Kick-off November, 2017

• 3 local jobs prepared (1 safety, 1 administration and 1 quality)

• 94 trainings conducted

Results: safety issue eliminated

Global Taskforce

• Quality notice applicable to SGRE globally

• 1 global job prepared

• 2 global TWI Trainers + 3TWI Managers

• TWI training has been conducted on/scoped for 4 preassembly sites:

Ø Belgium: 14 technicians Ø Scotland: 16 technicians Ø Denmark: 40 technicians Ø England: 20 technicians

Results: Still pending



Progress and R ecognition in the business

TWI Trainer awarded

• Trainer Conference 2018 hosted by the central training organisation, Wind University

• TWI Trainer Award handed out for the first time

.... and the winner is

Mikkel Mikkelsen from the Offshore Preassembly site in Esbjerg, Denmark

Deep dive into one business function

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How to find the right balance between local empowerment and global governance?

LocalGlobal

Discussion


R ik k e K a a s t r u p - H a n s e n

M o b ile + 4 5 3 0 3 7 5 2 11

r ik k e .k a a s t r u p - h a n s e n @ s ie m e n s g a m e s a .c o m

Thank you!S u s a n n e S v e n n in g s e n

M o b ile + 4 5 3 0 3 7 6 5 5 5

s u s a n n e .s v e n n in g s e n @ s ie m e n s g a m e s a .c o m

twi job instruction from pilot project to global training

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