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Page 1: Twitter In Higher Education   Informa

Twitter@

dr_at_w

ork

Page 2: Twitter In Higher Education   Informa

Suku 2011

• Overview

• Web 2.0 – a common scene

• Twitter and Community of Inquiry

• Case Study

• Future

Outline

Page 3: Twitter In Higher Education   Informa

Suku 2011

What is it ?

• Delivering blended mode of teaching using various technology tools.

• Intended to give rich experience for students

• Extending theory into practice and keeping up with the latest technology

• Engage students in all manners possible to enhance participation, collaboration and discussion

• Education Experience Engineering

Page 4: Twitter In Higher Education   Informa

Suku 2011

A common scene

• The usage of Web 2.0 technology as part of tertiary learning is increasingly a common scene (see Schroeder et al 2010).

• The uptake of these technologies highlight the importance of social presence to modern teaching approaches consequently influencing educators on how they design, structure and plan teaching and learning activities.

Page 5: Twitter In Higher Education   Informa

Suku 2011Source: http://www.rossdawsonblog.com/Web2_Framework.pdf

Page 6: Twitter In Higher Education   Informa

Suku 2011Source: http://www.rossdawsonblog.com/Web2_Framework.pdf

Page 7: Twitter In Higher Education   Informa

Suku 2011

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Page 8: Twitter In Higher Education   Informa

Suku 2011

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Page 9: Twitter In Higher Education   Informa

Suku 2011

Twitter

• Background

– A type of microblogging platform

– 140 characters, linked to most social technologies i.e. Facebook, LinkedIn, etc

– Started in 2006 and quickly became popular

– Open API (application programme interface) has appealed to many to develop applications linking Twitter.

Page 10: Twitter In Higher Education   Informa

Suku 2011

What is Twitter

• How to Tweet

– Allowed to tweet (public and private), @mention, follow friends(or anyone), usage of TinyURL or bit.ty, creation of groups (via list or hashtags), longer than 140 (long update feature)

– Allows posting via Short Messaging Service (SMS) and access via mobile computing devices

– Twitter management tools - TweetDeck, Thwirl, Seesmic, Nambu etc

Page 11: Twitter In Higher Education   Informa

Suku 2011

Social Presence and Twitter

• Twitter and Social presence– Social presence is important to factors such as

student satisfaction, development of a community of learners, better teaching outcomes etc (see Dunlap & Lowenthal 2009).

– The existence of social presence and the access to online community via Web 2.0 technologies is captured well by Garrison et al’s (2000) Community of Inquiry (CoI) approach.

– 3 elements of CoI (social, cognitive and teaching)

Page 12: Twitter In Higher Education   Informa

Suku 2011

CoI and Twitter

• Twitter and Community of Inquiry (CoI) – cognitive presence (students’ ability to build meaning

through on going communication by involving individual and social exploration of ideas to develop understanding of a particular issue)

– social presence (students’ capability to present their ideas and identity while being able to develop valuable links with the community for socio-emotional support for learning)

– teaching presence (involving the design and facilitation of the educational experience).

Page 13: Twitter In Higher Education   Informa

Suku 2011

Case study on Twitter (1/10)

• Objectives– Collaboration and outside class learning - CoI– Real-time learning about current issues in Info Systems– Rich student experience

• Design– Students tweet every week part of tutorial (according to topics)– #leb215 was used along side #cse2642– Tweetdeck to manage(make sense) their communication– Upload tweets to Blackboard– A list of users for both classes– LMS support

Page 14: Twitter In Higher Education   Informa

Suku 2011

Case study on Twitter (2/10)• Example of tutorial outline

Check your TweetDeck.com updates [5 mins]

• The following has to be all completed with responses via Twitter [30mins]. Make sure to use the #LEB215 #CSE2642 hashtags.

• Find at least 1 online auction site and discuss the following:

– What type of auction it runs

– Is there a time factor involved and was it effective

– Is there an Escrow service

– Is the market fluid

– Security and Privacy

– Payment systems

• Copy and post this weeks tweet in the discussion board under you name with the tittle “week 8 – Online auctions”.*5mins+

Page 15: Twitter In Higher Education   Informa

Suku 2011

Case study on Twitter (3/10)

• Experience

– Collaboration with Southern Polytechnic California University (cse2642)

– Came in contact with many other educators interested to run trials

– Students discuss in labs not only with the students sitting next to them but anyone in the class (next lab, outsiders and other students worldwide)

– Outside class learning

Page 16: Twitter In Higher Education   Informa

Suku 2011

Case study on Twitter (4/10)Element

Category(Code)

Indicator Brief coding guidelines Example Tweet

Co

gnit

ive

pre

sen

ce

Triggering event

(CTP)

New topic introduced, Sense of puzzlement

Includes new resource and opinion or ask for

comment

I found an article about WikiLeaks

http://yhoo.it/hrJ6dN #cse2642

Exploration (CEX)

Information exchange

Comments on previously raised

resource, expresses an opinion on a previous tweet, expression of

opinion with no linked resource

Some peoples in the government want to get WikiLeaks branded as a

terrorist organization #cse2642

Integration (CIN)

Connecting ideas

Draws connections from multiple tweets, multiple @s AND multiple URLs, multiple hashtags and

multiple URLS

@Iserguy @VickyBlueWoody Do

AUS parents need edu on how2censor???

http://tinyurl.com/25dd66w

http://tinyurl.com/2g529bx #cse2642 #leb215

Resolution (CRE)

Apply new ideas

Resolves an issue, brings a discussion to a close, uses ideas from

learning material to settle an argument.

N/A

Cognitive presence -

Garrison et al. (2006)

Page 17: Twitter In Higher Education   Informa

Suku 2011

Social presence - Garrison et

al. (2006)

ElementCategory

(Code)Indicator Brief coding guidelines Example Tweet

Soci

al p

rese

nce

Affective (SAF)

Expressing emotions

Emoticons, text-based expressions of humour egLOL, LMAO, emotionally

loaded words like ridiculous, includes

emotionally laden value judgements e.g fantastic,

brilliant

http://bit.ly/99BFZo This my not be ethical but I still

LOL'ed so hard over the ignorance contained in this

article #cse2642

Open communicati

on (SOC)Risk-free expression

Bold statements, controversial statements

(indicates a level of comfort making them), personal confessions

@dr_at_work the theory "never against a

government" seems perfect in China. lol

Group cohesion

(SGC)

Encouraging collaboration

Replies with an opinion, or asks for clarification,

e.g. RT with agreement, RT with disagreement,

@mention, multiple @mentions, reply with

URL

@Iserguy I think it does, it doesn't allow for every

side to freely express themselves #cse2642

#leb215

Case study on Twitter (5/10)

Page 18: Twitter In Higher Education   Informa

Suku 2011

Teaching presence -

Garrison et al. (2006)

ElementCategory

(Code)Indicator Brief coding guidelines Example Tweet

Teac

hin

gp

rese

nce

Design and organization

(TDO)

Setting curriculum and methods

Communication on the units, methods, etc Typically staff-staff

communication.

@stefaniemarkham saying hi from down under.

looks like #cse2642 is going well. we #LEB215 will soon participate in

your discussions.

Facilitating discourse

(TFD)

Sharing personal meaning

typically retweet or reply with extra/counter resources, soliciting

clatrification, asking for explanation

RT @Reeseandchips:@Armei

n78 violent video gmes make children mre aggrssive #leb215

#cse2642 -what does this say..http://bit.ly/9IFcgW

Direct instruction

(TDI)Focusing discussion

Provides guidelines on topic and/or format of

discussion

@waacyweng can you retweet and add #leb215

in all ur tweets with #cse2642 students

Case study on Twitter (6/10)

Page 19: Twitter In Higher Education   Informa

Suku 2011

Case Study on Twitter (7/10)

• Outcome

– Students were very motivated to participate and contribute

– During the collaboration block with SPCU there were more inter-cohort (US) than intra (Australian)

– There less in-depth discussion due to the short period of time and the nature of the class activities.

– Plenty of outside class interaction and exchange of culture

Page 20: Twitter In Higher Education   Informa

Suku 2011

Case Study on Twitter (8/10)

• Outcome

– Demonstrated that Twitter can be used more than just for social usage

CoI Element Cohort 1 Cohort 2 Both cohorts

Cognitive Presence 37.05 30.46 67.51

Social Presence 11.39 13.43 24.82

Teaching Presence 0.00 6.95 7.67

Total 48.44 50.84 100

Percentage of tweets for each CoI element

Page 21: Twitter In Higher Education   Informa

Suku 2011

Case Study on Twitter (9/10)

• Challenges

– Students are unfamiliar to the technology or concept

– Students need constant encouragement and direction in the first few weeks

– Week 1 to 3 – content is normally diluted.

– Educators needed to thoroughly think through the tutorial outline - keep the community ‘feel’ and network going

Page 22: Twitter In Higher Education   Informa

Suku 2011

Case Study on Twitter (10/10)

• Future– More tertiary education will be involved at various

times of 2011 on various topics

– Different institutions will take lead

– Mixed groups of students from various cohorts

– Tweets made Assessable (similar to academic discussion)• Addresses the questions [20%]

• Evidence of using Business-IT related concepts and literature via links [30%]

• Critical analysis and critique of peer postings [50%]

Page 23: Twitter In Higher Education   Informa

Suku 2011

Questions

f2f or the below?

– E-mail: [email protected]– LinkedIn: http://www.linkedin.com/in/drsuku– Skype: drstudy– Second Life: study writer– Twitter: http://twitter.com/dr_at_work– Blog: http://dratwork.blogspot.com/