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Company Profile

of

TTRRAANNSSJJAAMMAAHH WWOORRDDSS WWOORRKKSS

BUSINESS ADDRESS:

Postal Address: R-12, Ahsanabad Housing Project, Malir City, Karachi-75050 Pakistan.

Telephone: 0092-345-6143056 / 0331-2106953 0092-335-0139451 / 0332-0621153

Email: info.transjumah@gmail.com NTN: 27-06-2869783

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1. Background

a) Who We Are? We, the Transjamah Words Works (“TWW”) are a professional language translation company with over 7+ years experience in the field. Based in Karachi, Pakistan we specialize in providing translation services targeted to the Pakistani and international markets. We offer a price-competitive, professional, fast, customer-focused and quality-controlled service. Through working with both local and multinational clients, we have become a

resourceful and flexible translation company. Whatever your specific requirements are we, the Transjamah Words Works, have the capability to serve you in a professional and individualized manner! We specialize in translation services from main English languages into Urdu, Punjabi and Sindhi languages (translation, editing, proofreading, copywriting, localization, subtitling etc.). To accomplish our tasks, we use the latest hardware, software and networking solutions. We are famous for delivering projects on time, with the supreme service quality at the reasonable price. Excellent business ethics and quality-centric operations have earned esteem and good reputation to us in the business.

TWW have huge experience in providing both Translations beside DTP services for both LTR\RTL languages. It relies only on "in-house" resources for (Translation, DTP and other services) and maintains a full QA cycle for any type of project that it receives, thus, ensuring that it delivers exactly what is requested from it. With a talented production unit of in-house elite translators and language experts, we pride ourselves in being fully competent to translate Urdu, Punjabi and Sindhi languages. Our team of highly skilled professionals,

dedicated, knowledgeable is deeply rooted in the sense of responsibility. TWW is dedicated to customizing its services to meet the needs of each individual client. For every project, be it large or small, sophisticated or trivial, our team is committed to work synchronized to make the project mutually successful, both for the client and us.

b) The Corporate History Transjamah Words Works was founded by Mr. Ali Siddiqui, the CEO of the company, in 2007. The first ever client was

Toyota Motor Company which was, in fact, a joint project of Transjamah Words Works and AMM Technical Publications – a company having expertise in translation of technical documents. It was just a beginning. Since

then Transjamah Words Works has been serving many prestigious organizations and this list is growing. These clients include like Aga Khan National Council for Pakistan, Aga Khan University/ Hospital, Abbott Laboratories, Family Education Support Foundation (FESF) and a number of advertising agencies as well as newspapers and magazines. These include Brand Crew, The Brand Partnership (Pvt.) Ltd., TNI Communications, Monthly Pakistan Post, Daily The Nation (London) and Victoria Plus English. Through advertising agencies, it got the opportunity to serve many prestigious clients like Allied Bank Limited, Habib Bank Limited, KASB Bank Limited, Lotte Pakistan PTA Ltd., USAID, Getz Pharmaceuticals, Pakistan International Airlines, Pakistan Civil Aviation Authority, etc.

c) What We Do? Although translation is the main business activity of Transjamah Words Works, but it has also been providing

transcription and sub-titling services to its clients. Initially, the services of Transjamah Words Works were restricted to English<>Urdu and Urdu<>English only later two more languages - Punjabi and Sindhi (Pakistani accent) - were added in the services. These translations are performed by native speakers of those languages.

Translation (Language Pairs)

English <> Urdu English <> Punjabi English <> Sindhi Urdu <> English Urdu <> Punjabi Urdu <> Sindhi

DTP (Desk-Top Publishing)

When will your translation requires DTP? Do you have a manual, an ad, a book or any text with images that you need to market or distribute among a base of international clients/readers? If so, you will need to maintain your document's layout consistency across multiple languages as a critical element. When you deliver a document that has a formatted layout, that layout will be damaged if the translation is simply pasted back or reconverted. That is because translated text expands (often sentence length increases

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or decreases). To preserve the document's original layout and formatting, DTP work is required to correctly insert the translation back into your document, adjusting the layout accordingly.

In order to provide the ultimate one-stop solution for all multilingual business needs, as well as our translation service, we can also take care of any types of design and DTP work.

Composing Formatting Typesetting Conversion Text Designing Style Sheet

To do that, use our desktop publishing services that adapt your content and images to a set document-standard preserving your message across all markets. The types of documents that can benefit from our Desktop Publish Service

Books Manuals Reports SOPs Proposals Brochures Flyers Presentations Catalogs

2. Strategy & Vision

a. Vision Statement Communication is the main characteristic of human being. However, the human being uses different phonetic expressions to communicate with each other. Some expressions are understood by one particular group of human being and some by other. It creates barriers of communication. It’s a universal phenomenon. That is the area we can help human being to communicate with each other by removing these linguistic barriers.

b. Mission Statement Remove linguistic barriers and help human being communicate with each other comprehensibly and effectively.

c. Values Quality Services: We provide and monitor excellence in our services through our high standards and practices.

Integrity: We act with honesty, truthfulness and compassion. Our organization's values are congruent with our team core values.

Confidentiality: We are a reliable and trustworthy organization that values your privacy. Confidentiality procedures are of utmost significance.

Client Centered Services: We help our clients to overcome language barriers that could be limiting their performance and exceed their expectations throughout our everyday excellence by providing outstanding translation and interpretation services.

Respect for Team Members: We highly value the contribution of all translators / interpreters and respect their individuality. We value the diversity of our team and the paramount contribution they provide to the company throughout their comprehensive knowledge, talents and skills.

Social Consciousness: We understand the importance of diversity in the 21st Century. We are committed to the promotion of equal opportunity and access to essential public services for all Canadians. The elimination of the language barrier is vital to achieve this vision.

Client Education: If our client needs some kind of knowledge in technology or the target language, we provide that knowledge and support free of cost. This not only enhances the knowledge of our valued clients but also enabled them to assess our job more accurately in terms of quality.

Team Core Values - Belief System

Because We Care... 1. We are compassionate 2. We are fair 3. We are grateful 4. We are an innovative team 5. We serve with integrity 6. We are passionate about what we do

7. We are constantly learning and growing 8. We are open-minded and welcome change 9. We exceed expectations

10. We are committed to outstanding customer service 11. We hold ourselves accountable to the highest

standard

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3. Products & Services

a. Services

i. In which areas do we specialize? i. Academics ii. Accounting & Finance

iii. Business & Economics iv. Food Industry v. Government & Legal

i. Marketing & Public Relations ii. Medical & Pharmaceuticals iii. Press Releases iv. Tender Notices & Notifications v. Technical & Research Translation

ii. Which document types do we handle? a) Articles/Columns b) Birth Certificates c) Books & Manuals d) Brochures & Catalogues e) Character Certificate f) Computerized National Identity Card (CNIC) g) Curriculum Vitae / Resumé h) Death Certificate i) Degree, Diploma, Certification & License j) Divorce Certificate / Document (“Talaqnama”) k) Employee Handbooks

l) Standard Operating Procedures (SOPs) m) Legal Documents n) Marriage Certificate (“Nikahnama”), etc. o) Passport p) Press Releases q) Tender Notices, Notifications & Announcements r) Software / Website Content & Localization s) Technical Manuals t) Thesis u) Transcription v) Wills

b. Business Competitiveness a. Experienced Workforce:

Qualified translators with over 7+ years of translation experience and dedicated project managers operating out of multiple offices to serve you better.

b. Competitive prices with volume discounts: Regardless of the volume and type of material that needs translating, we are confident that our rates are highly competitive in the market.

c. Extensive variety of subjects: We provide translation services in a wide array of subjects like legal, technical, medical, financial, pharmaceuticals, brochures, websites, etc.

d. Fast turnaround times: We offer a rapid response without compromising the quality of our service. We complete emergency translation projects faster and with the same accuracy that you would expect from long-term projects.

e. Confidentiality: Transjamah Words Works has a strict policy to maintain confidentiality regardless of whether the translation project is the translation of a legal contract or something much more general.

c. Quality Policies Quality Assurance Step To ensure the highest level of translation and localization services, we have 10 strict steps to control the quality.

i. Project Review ii. Template Building/Translation

Preparation iii. Glossary Development iv. Translation v. Copy Editing

vi. Client Review vii. Formatting

viii. Proofreading ix. Final Internal Review x. Delivery to the Client

d. Confidentiality To ensure that your information is kept secure; we use the following security measures in place:

a. Secured FTP, SSL (HTTPS) webmail

b. Antivirus and firewall protection

c. No clients files in the cloud

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4. Management & Ownership

1) Mr. Ali Siddiqui – Owner & CEO 2) Ms. Qaiser A. Siddiqui – Managing Director 3) Ms. Binte Aziza – Director Translation Services

5. Portfolio

NATURE CLIENT SPECIALTY / ASSIGNMENT / JOB

Banking & Finance

Allied Bank of Pakistan

KASB Bank

National Bank of Pakistan

United Bank Limited

Training Manuals & Presentations, etc.

Press Releases, etc.

Tender Notices, Press Releases, Article on CSR

Training Manual on Due Diligence

General Allied Bank & various other clients

News Items, Articles, General Promos, Forms, Terms & Conditions, etc.

Government/ Semi-Government

Pakistan Civil Aviation Authority

Pakistan International Airlines

Pakistan Navy

Diff. ads / Revival of PIA & “Humsafar” (PIA)

Message from President of Pakistan, Prime Minister of Pakistan (“Aman 2013”), Message from Admiral (“Defence of Pakistan Day” 2011 Supplement )and Articles on “Aman 2015”.

Medical

Aga Khan University /

Aga Khan University Hospital

Press Release & Manuals

Survey Questionnaires, Public Awareness Material

Non-Medical Aga Khan National Council for Pakistan

Abbot Laboratories

Press Releases / Transcription of 120 Minute Video

“MOSAIC” In-House Newsletter

Press Releases National Bank of Pakistan

Lotte Pak PTA Ltd

Bank Alfalah/Others

On various occasions and subjects.

Letters to Distributors/Wholesalers/Retailers

Letters to Customers, different outlets

Thank you for your precious time and interest in our Company.

Should you have any questions or comments, please feel free to contact us at the given address.