Tyler Short9722 Newgrove Ave SW

Phone: (479)619-9228Lakewood, WA, 98498 Email: Tyler.L.Short@hotmail.com

http://www.linkedin.com/in/shorttyler

Qualifications Proficient in Windows Server 2012 Critical Thinking Skills Experienced with Fiber Optic’s

Security Clearance Knowledgeable in Computer Hardware Team Player

Cloud and Network Administration Active Directory Experience Quick Learner

Experience

Satellite Communications Equipment Operator and Maintainer, May 2011 – Present United States Army

Satellite Operators must be able to deploy and maintain a portable satellite terminal from anywhere within the world. Satellite Operators must have a thorough knowledge of the signal travels throughout the equipment and use this knowledge to troubleshoot and maintain hardware health.

Satellite Communications Specialist – Specialist (E-4), Fort Lewis, WA

August 2012 – Present

Member of a satellite team that provided Communications and Network Support for over 4000

users in multiple austere environments throughout the world.

After connection is established it is the operator’s responsibility to maintain constant

connectivity and perform all necessary help desk responsibilities, including managing users,

devices, and email accounts on the network.

Was introduced to several pieces of new satellite equipment that required troubleshooting and

maintaining: Modems, Timing references, High Power Amplifiers, and many more.

Held accountable for sensitive equipment.

Transportation Specialist JPPSO-NW – Specialist (E-4),Fort Lewis, WA

April 2014-October 2014 It is a Transportation Specialist responsibility to know the Joint Federal Travel

Regulation in depth. It is a Transportation Specialist duty to assist customers with any questions,

issues, and concerns they may have with moving their personal property. This involved working with

national and international moving companies to arrange pickup and delivery of household goods,

whether it be at a residence or to put household goods into storage

Assisted over 3000 customers via email, phone, and in person over a 6 month period.

Gained experience in working with a multitude of customers and always kept a professional

demeanor no matter the situation.

Kept a log in Microsoft Excel of every single call which included the customer’s name, the issue

the customer was experiencing, and how their issue was resolved.

Great experience in working with transportation and ticketing systems.

Education

Saint Martin’s University- Fort Lewis, WA

Microsoft Software Systems Academy – Cloud and Network Administration (Cohort #5)

Thomas Edison State College

33 SH towards a bachelor’s degree in Electronic Engineering

Vincent Hall School of Satellite Communication – Fort Gordon, GA

Acquired skills in working with RF Satellite Equipment

Skills

Communication Critical Observation Troubleshooting

Teamwork and Collaboration Conflict Resolution Maintenance and Repair

Adaptability Born Leader People Skills

Additional Information

Received Army Achievement Medal for outstanding performance and satellite expertise.

Fluent in working with Microsoft office.

Can type 58 words per minute

Rescued several animals, both from the streets, and from animal shelters.

Automotive enthusiast. Performs all maintenance and repairs to family’s vehicles, including

everything from basic oil changes to performing timing belt replacements, and even

suspension work.

Built my own running and driving go-kart

I am an avid musician, I mainly play my drum set, but I also dabble with guitar, bass, and

violin. My wife plays electric guitar so we like to spend our off time playing music together.