unaico q&a member reference document - members gulde 20110112 en

8/7/2019 Unaico Q&A Member reference Document - Members Gulde 20110112 EN

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UnaicoLimited 2|P a g e

TableofContentsActivatingMasterCard............................................................................................................................................ 5

HowtoactivateMasterCardaccount?.......................................................................................................... 5

HowtoactivateMasterCardcard?................................................................................................................ 8

AdClicks................................................................................................................................................................... 9

ItrytochangefromShowAlltoShowPurchaseorShowUsagebutnothinghappenswhy?...................9

Contactingsponsor............................................................................................................................................... 10

Iwouldliketocontactmysponsor.WhatshouldIdo?............................................................................... 10

EarningAccount.................................................................................................................................................... 11

WhenIseefundsonmyearningsaccount,wheredoesthefundcomefrom?..........................................11

Genealogy............................................................................................................................................................. 12

Whatdoes

Display

Associates

Only

mean?

..............................................................................................

13

CanIdeletesomeaccountsfrommynetworktree?................................................................................... 13

GiftCards.............................................................................................................................................................. 14

WherecanIfindtheGiftCardIhavejustpurchased?................................................................................ 14

CanIpurchaseaGiftCardwithdifferentcurrencies?WhatkindofcurrenciescanIuse?.........................15

MessagesfromUnaico......................................................................................................................................... 16

IdonotreceiveNewslettersasmyfriendsdo.Why?................................................................................. 16

NetworkPlacementSponsorship......................................................................................................................... 17

Howcan

Iview

expired

points?

...................................................................................................................

17

HowdoIchangemynetworkPlacementSponsorship?.............................................................................. 17

NetworkTree........................................................................................................................................................ 20

HowdoIknowwhentochooseleftorrightlegtorefernewmembers?...................................................20

WhycantIseemynetworktree?............................................................................................................... 20

HowmanymemberscanIplaceinmynetworktree?................................................................................ 21

HowcanIfindmyReferredmembersinmynetworktree?....................................................................... 21

WhatisthepurposeofNetworkPlacementPositionbutton?.................................................................... 22

CanIsign

in

amember

on

an

Empty

Position?

............................................................................................

23

OFC'sPlatform...................................................................................................................................................... 24

Whatisanescrowdate?.............................................................................................................................. 24

Isitpossibletodelete/cancelasell/buyorder?.......................................................................................... 24

CanIsellOFCsinescrow?........................................................................................................................... 24

WhatarethelimitationsontheOFCsplatform,ifany?............................................................................. 25

IsoldsomeOFCsandIcanseetheyhavedeductedthemfrommyOFCsaccount,butIcannotseeany

fundsinmyOFCsAccountbalance.Why?.................................................................................................. 25

Ijust

upgraded/purchased

to

Advantage

Package

but

Im

not

able

to

sell

the

OFCs

that

Ireceived

from

thecompany.Why?..................................................................................................................................... 25


3/49


WhatcanIpurchasefromthefundsinmyMandatoryAccount?............................................................... 25

IsitpossibletopurchaseOFCsfromEarningsAccountandOnlineAccount?............................................25

CanItransferOFCstoanothermember?.................................................................................................... 27

HowisthePortfoliovaluecalculated?........................................................................................................ 27

PayoutRules........................................................................................................................................................ 28

PayoutrulesforEurope................................................................................................................................... 28

PayoutrulesforAsia....................................................................................................................................... 30

Whatistheminimumamounttowithdraw?.............................................................................................. 30

Whatisthewithdrawalrequestprocedureandhowlongdoesittaketowithdrawfunds?......................30

HowcanIgetapayouttomypersonalbankaccount?.............................................................................. 30

HowcanIgetpayouttomyMasterCardaccount?..................................................................................... 33

PersonalDetails.................................................................................................................................................... 35

WhydoestheSystemshowadifferencebetweenmyFirstandLastNameandmyDisplayName?.........35

HowcanIunsubscribefromtheNewsletter?............................................................................................. 36

HowcanIgettheNewsletterinmyLanguage?.......................................................................................... 36

HowcanIchangemyProfilePictureinUnaicoBackOffice?...................................................................... 37

PersonalTeamMembers...................................................................................................................................... 39

HowcanIusethepagePersonalTeamMembersandwhatinformationcanIfindonthispage?.........39

PositionintheBusiness........................................................................................................................................ 40

HowcanIfindthepointshistoryformyweakleg?..................................................................................... 40

Howmanypinlevelsarethere?.................................................................................................................. 40

WhyismycalculatedpinpositiondifferentfromtheoneonthetoprightoftheMemberhomepage?..40

WhatdoesProjectedEarningsmean?......................................................................................................... 41

Ihave10000pointsinmyleftlegand0pointsinmyrightleg.Whyaremyprojectedearnings0Euro?..41

MyprojectedearningsfromtheNetworkBonuswillbe200Eurothisweek.Howisitcalculated?..........41

ThesystemonlyshowsthecurrentweeksNetworkBonus.WherecanIcheckmyearningshistory?.....42

SiteTalkCare......................................................................................................................................................... 43

Whatis

the

min/max

Ican

donate?

.............................................................................................................

43

Doyouhaveanyreportsonwhoisreceivingthedonations?..................................................................... 43

WhatisSTCareallabout?........................................................................................................................... 43

DoIhavetoreportmydonationtotheTaxDepartmentinmycountry?...................................................43

Whathasbeendonewithdonatedmoney?............................................................................................... 43

HowcanIfindthepagetodonatemoney?................................................................................................. 43

SupportHistory..................................................................................................................................................... 45

CanIgetmysecretpasswordthroughthesupportsystem?...................................................................... 45

Iwant

to

clear

out

my

support

history.

Can

Idelete

some

old

tickets?

......................................................

46

WhydontIgetanyanswertomysupportrequest?.................................................................................. 46


4/49


WithdrawalRequest............................................................................................................................................. 47

HowcanIconnectmyUnaicoaccounttomyMasterCardaccount?.......................................................... 47

HowdoImakeawithdrawaltomyMasterCardaccount?.......................................................................... 48


5/49

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6/49

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7/49

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8/49

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9/49

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10/49

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11/49


EarningAccountWhenIseefundsonmyearningsaccount,wheredoesthefundcomefrom?Answer:Thefundsthatappearinyourearningsaccountderivesfromyournetworkandthe

bonusesthatyoureceivefromthegrowthofyourorganization, Network and

Matchingbonus.


12/49

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forhelp.


13/49


WhatdoesDisplayAssociatesOnlymean?

Answer:AssociatesareactiveUnaicomembersinyourGenealogy(membersyouhave

sponsored).

CanIdeletesomeaccountsfrommynetworktree?

Answer:No,activememberscannotbedeleted.


14/49

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15/49

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16/49

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17/49

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18/49

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19/49

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20/49

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21/49

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22/49

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23/49

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24/49

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25/49

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26/49

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27/49

Unaico imited

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28/49

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29/49

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30/49


PayoutrulesforAsiaWhatistheminimumamounttowithdraw?Answer:Theminimumamountis150.

Whatisthewithdrawalrequestprocedureandhowlongdoesittaketowithdrawfunds?Answer:AllwithdrawalrequestswillbeprocessedonceaweekbyUnaico.

Allpaymentrequestedbefore4pmGMTeachFriday,willbeprocessedbyonthe

followingFriday.

Withdrawaloptions:

1. MASTERCARD2.5%FeeWithdrawalstoMasterCardaccountwillbevisibledirectlyafterprocessing.

Haveinmindthereisa2.5%loadaccountfeewhenwithdrawingto

MasterCard,butwithamaximumfeeof50Euro.

2. WiretransferInternational25Unaicoundertakestoprocessallaccountwithdrawalsasstatedaboveand

expecttoreceiveyourfundsonyouraccountwithin710businessdays.

Remember

your

bank

or

payment

provider

may

require

time

above

this

to

processtherequest.Unaicoisnotliablefortheactionsofyourbankor

paymentprovider.Ifapaymentisreturnedforincorrectdetailssupplied,the

memberwillbechargeda30fee.

(currentpayoutrateEurotoHKD=10.5)*

3. Localbanktransfer10(Singaporeonly)Ifapaymentisrequestedbylocalbankwire(TT),(HongKong)therewillbea

10processingfee.

(currentpayoutrateEurotoHKD=10.5)*

*Payinrate=10.75HKDfor1Euro

*Payoutrate=10.5HKDfor1Euro

Currencyexchangeratewillbeupdatedonamonthlybasis.

EuropeanMembersarerequiredtomakewithdrawalsthroughMasterCard.

HowcanIgetapayouttomypersonalbankaccount?

Answer:Click

Your

Account

Your

Online

Account

Click

here

to

make

Withdrawal

(Asian

marketonly)


31/49

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32/49

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33/49

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l

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34/49

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35/49

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36/49

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37/49

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SiteTalkCareWhatisthemin/maxIcandonate?

Answer:Therearenolimitsforyourdonations.

Doyouhaveanyreportsonwhoisreceivingthedonations?Answer:Yes,allofthedonationsgotoourproject.Pleaserefertotheofficialsite:

http://www.sitetalkcare.com

WhatisSTCareallabout?Answer:SiteTalkCarewillworkinnewandoldareasofdisasters,povertyandhuman

suffering.SiteTalkCareisundertheSiteTalkumbrella,butisalsoastandalone

productandthereforerunsitsownindependentprojects.

NowSiteTalkCareisworkingonaprojectwhichissituatedinSichuan,China.And

therewillbesomemorecomingprojectsonothercountries.Pleasereferto

www.sitetalkcare.com

DoIhavetoreportmydonationtotheTaxDepartmentinmycountry?

Answer:Therearedifferentcountrieswereceivedonationsfromwithdifferenttaxpolicy,

soitwillbebetteryoucheckthelawinyourowncountryaboutdonations.

Whathasbeendonewithdonatedmoney?Answer:SiteTalkCarewillworkinnewareasofdisasters,povertyandhumansuffering.

DuringOctober,SiteTalkCarewillattendaceremonyinHongKongfortheM.A.D

project.

HowcanIfindthepagetodonatemoney?Answer:


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