unc - reflection on libraries of the future

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Libraries of the Future Chris Batt

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Presentation made to the University of North Carolina Librarianship Summer School at University College London, 24th May 2010

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Page 1: UNC - Reflection on libraries of the future

Libraries of the FutureChris Batt

Page 2: UNC - Reflection on libraries of the future

“If we did not have libraries, would someone invent

them?”

Page 3: UNC - Reflection on libraries of the future

Who was I?

Once upon a time, a librarian

Director of Cultural Services

Libraries

Museum and archive

Performing arts and cinema

Parks and open spaces

Sport

Page 4: UNC - Reflection on libraries of the future

1991 - First public access to the Internet

1991 - First public access to the Internet

Page 5: UNC - Reflection on libraries of the future

Who was I?

Once upon a time, a librarian

Director of Cultural Services

4,300 public libraries

20,000 terminals ($150m)

30,000 library staff trained ($30m)

$75m to create digital services

www.peoplesnetwork.gov.uk

Director of People’s Network Programme

Page 6: UNC - Reflection on libraries of the future

Who was I?

Once upon a time, a librarian

Director of Cultural Services

New strategic government agency

www.mla.gov.uk

Director of People’s Network Programme

Chief Executive of the Museums, Libraries and Archives Council

Page 7: UNC - Reflection on libraries of the future

Who am I now?

Occasional consultant

Page 8: UNC - Reflection on libraries of the future
Page 9: UNC - Reflection on libraries of the future

Who am I now?

Occasional consultant

PhD student

Modelling the value of public knowledge in a networked worldChrisbatt.wordpress.com/

Page 10: UNC - Reflection on libraries of the future

Knowledge Institutions in

2050

Libraries, Museums, Archives

Universities, colleges, schools

Roles and responsibilities

Relationships

Architectures

Value flows

Status in public policy

Public service broadcastersGovernment agencies

Third sector

Page 11: UNC - Reflection on libraries of the future

Knowledge Institutions in

2050

Describe the current ecology

What are external factors?

Model public knowledge ecosystemUse future studies techniques to develop shared view of future possibilities

Page 12: UNC - Reflection on libraries of the future

What should the world you will inhabit look

like?

Page 13: UNC - Reflection on libraries of the future

Is there a problem?Yes and no

Page 14: UNC - Reflection on libraries of the future

Looking forward, not backwards

Willing to try new ideas

Adopted and adapted to technology

UK public libraries

Page 15: UNC - Reflection on libraries of the future

Widely accessible

Highly successful

Valued by the public

Good track record of technological innovation

UK public libraries

Page 16: UNC - Reflection on libraries of the future

BUT

Page 17: UNC - Reflection on libraries of the future

SkylineSkyline

STATUS QUO PLUSSTATUS QUO PLUS

Page 18: UNC - Reflection on libraries of the future

CompetitionAmazon/Abe

iTunesOn demand

WikipediaGoogle

TechnologyOn the moveSocial networkingeBooksBandwidthAggregation

Public PolicyLearning

Knowledge economyGlobalisation

Funding pressures

SocietyFragmentationWhat is culture?Web has the answer24/7

STATUS QUO 2.0STATUS QUO 2.0

Page 19: UNC - Reflection on libraries of the future
Page 20: UNC - Reflection on libraries of the future

Digital determinism

PRIVATE SECTORmedia, retail, music

industryPUBLIC SECTOR

Reports, pipes, institutional juggernauts

THIRD SECTORsocial networking and

influence

Page 21: UNC - Reflection on libraries of the future

Digital determinism

“We cannot be sure that someone born at the beginning of the 21st century will have any particular nostalgia for a paper book”

Page 22: UNC - Reflection on libraries of the future

Digital determinism

Fragmentation

Disintermediation

Participatory culture

Page 23: UNC - Reflection on libraries of the future

Digital determinism

Page 24: UNC - Reflection on libraries of the future

“Megaphones of informal learning”

Martin Bean

Knowledge sector competition

Page 25: UNC - Reflection on libraries of the future

Public policy

When were libraries last a big ticket issue?

What is the public value?

What is the elevator pitch?

Always depends on political choices and

prioritiesMoney plus incentive DIGITAL BRITAIN

Technology for all

Fast broadband

Job done

End of story

Page 26: UNC - Reflection on libraries of the future

The future value of libraries depends on much more than their relationship with

technology

Citizens and technology

Other knowledge institutions

Status within information society policy

Page 27: UNC - Reflection on libraries of the future

Public good value not recognisedLack of national coherencePrivate sector creep

Failure to plan for change

Immediate risks

Page 28: UNC - Reflection on libraries of the future

“If we did not have libraries, would someone invent

them?”

Page 29: UNC - Reflection on libraries of the future

Tipping pointor

tripping point?

Page 30: UNC - Reflection on libraries of the future

Public policy

priorities

Long-term social value

Sustainable model

Skills and competenci

es

www.aabk.dk

Page 31: UNC - Reflection on libraries of the future

From evolution to revolution

1. From technician to strategist

Page 32: UNC - Reflection on libraries of the future

Networked library

Community place of

encounter

Developmentagency

X

Page 33: UNC - Reflection on libraries of the future

From evolution to revolution

1. From technician to strategist2. Define the current strengths

Page 34: UNC - Reflection on libraries of the future

Knowledge and creativity

Learning for life

Network and brand potential

Knowledge management

Community interface

Page 35: UNC - Reflection on libraries of the future

From evolution to revolution

1. From technician to strategist2. Define the current strengths

3. New partners, new approaches

Page 36: UNC - Reflection on libraries of the future
Page 37: UNC - Reflection on libraries of the future

NEW PARTNERSHIPSNEW PARTNERSHIPS

Your PaintingsYour Paintings

Public Catalogue Foundation

Page 38: UNC - Reflection on libraries of the future

From evolution to revolution

1. From technician to strategist2. Define the current strengths

3. New partners, new approaches

4. USP – serious, but sexy

Page 39: UNC - Reflection on libraries of the future

A collective narrative

Melding new relationships

Social change and social need

Has status within public policy

Page 40: UNC - Reflection on libraries of the future

A collective narrative

1. KNOWLEDGE: the raw material of the future

Economy development

Personal well-being/happiness

Creativity and imagination

Social capital

Discovery and understanding

Page 41: UNC - Reflection on libraries of the future

A collective narrative

1. KNOWLEDGE: the raw material of the future

Education is not enough

Informal learning is lifelong

Learning to cope and survive

Learning just for fun

2. LEARNING: the engine of progress

Page 42: UNC - Reflection on libraries of the future

A collective narrative

1. KNOWLEDGE: the raw material of the future

Content first, institution second

New approaches to delivery

Inclusion and special needs

2. LEARNING the engine of progress

3. Knowledge must be presented to meet people’s learning needs

Page 43: UNC - Reflection on libraries of the future

From librarian to knowledge

warrior

Leaders of the wider knowledge sectorA mission break down barriers to accessDefining, managing, mediating

Integrating knowledge and learning into everyday life, everyday!

Page 44: UNC - Reflection on libraries of the future

THE POST-DIGITAL WORLDTHE POST-DIGITAL WORLD

The technology is invisibleThe technology is invisible

Page 45: UNC - Reflection on libraries of the future

The barefoot knowledge warrior

Wisdom/madness of the crowdKnowledge policy driving

government

IMAGINING THE POST-DIGITAL FUTURE

Shared mission and values

Inter-institutional architectures

Page 46: UNC - Reflection on libraries of the future

Thank [email protected]

www.chrisbattconsulting.com/resourceshttp://www.slideshare.net/Chris_Batt

chrisbatt.wordpress.com