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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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UNDER THE ATTACK OF SOCIAL MEDIA:
THE FUTURE OF CHINESE MEDIA INDUSTRY
SCENARIO PLANNING ANALYSIS AND MANAGERIAL RECOMMENDATIONS
---------------------------------------------------------------------Ford Motor Company Fellowship / Wharton Mack Center for Technology Innovation
Yinglu Zhang Xiaoming Zuo
The Wharton School
University of Pennsylvania
April, 2008
Supervised by: Professor Paul J.H. Schoemaker
2008 Yinglu Zhang, Xiaoming Zuo, All rights reserved
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Table of Contents
1. Executive Summary ....................................................................................................... 3
2. Background ................................................................................................................... 3
3. Scope of the Project ...................................................................................................... 6
4. Research Method .......................................................................................................... 6
5. Industry Analysis............................................................................................................ 7
6. Identification of Key Uncertainties Through Industry Interviews and Secondary Analysis .
.................................................................................................................................... 17
7. Creating Scenarios ...................................................................................................... 19
8. Discussion of Results and Future work ........................................................................ 23
9. References .................................................................................................................. 28
10. Acknowledgement ...................................................................................................... 29
9. Biographies of Interviewees ......................................................................................... 29
List of Tables
Table 1: Comparisons of Social Media and Tradition Media in China in 2007 .............................. 5
Table 2: Market Values of the Chinese Media Industry (2003-2007) .............................................. 5
Table 3: List of Stakeholders in the Media Industry ........................................................................... 8
Table 4: Key Drivers Shaping Audience Needs and Their Roadmaps ........................................... 9
Table 5: Key Drivers Derived from Government Policy and Intervention and Their Roadmaps 11
Table 6: Key Economic Drivers Shaping the Industry and Their Roadmaps ............................... 14
Table 7: Important Technological Drivers and Their Roadmap ...................................................... 15
Table 8: Global Drivers and Their Roadmaps ................................................................................... 16
Table 9: Social Drivers and Their Roadmaps ................................................................................... 17
Table 10: List of Categorized Divers (Trends and Uncertainties) .................................................. 18
Table 11: Uncertainty Rankings .......................................................................................................... 19
Table of Figures
Figure 1: Status of Internet Users Providing Internet Contents (China 2007) ........................................ 4
Figure 2: Key Strategic Uncertainties Driving the Future of Chinese Media Industry ......................... 20
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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1. Executive Summary
Over the past couple of years, Social Media has received an incredible amount of attention
throughout the world. But along with the connectivity that Social Media brings to a
widening range of users, questions arise as to how the entire media industry can grow with
a successful and sustainable business model and a strategy that can potentially expand the
traditional pie and leading against its global competitors. However, every country has its
own uniqueness especially when it comes to predicting the future development of an
industry which is strongly correlated to the political systems, economic development, social
systems and technology advance.
China has been a very hot topic in the past 10 years. Many people talk about investing in
China. The rest of world outside China is eager to find out how it is like doing business in
china, what the cultural and political implications are, how much the economic return will be,
and most importantly how to be best prepared to make a success in China. As a fast
developing country, China absorbs like a sponge from the rest of the world and adapts in an
amazing speed in every aspect. The Chinese media industry not only shares the common
uniqueness as many other industries in China, it also stands out from the rest because it
survives amongst the controversial high government censorship in the media content but at
the same time thrives in a fast growing economy with consistent double digit GDP growth in
the past 10 years.
In this paper, we focus particularly on the future media industry in China, esp. the future of
Chinese media industry under the attack of the emerging social media and other new media.
In particular, how should the Chinese Media industry adapt in order to survive and bring
positive impact to developing countries like China? We will analyze the social, economic
and political impacts of the Chinese media industry in China. We also explore the future
business potential and provide strategic recommendations for the future Chinese media
industry.
2. Background
Social media is defined as various activities that integrate social interaction, content
generation and user participation. Using technology as conduit, social media can take
many different forms, including internet forums, weblogs, wikis, podcasts, pictures and
video. Social media is fundamentally different from traditional media such as newspapers,
books, television, and radio by such characteristics as interaction and user-generated
content.
As in other parts of the world, social media emerged as an important media format in
Chinese media industry since 2005 and has evolved into a distinctive media force after
three years. According to CNNIC’s China Internet Report 2007, 65.7 percent out of a total
of 210 million Internet users in China have posted or uploaded contents onto Internet.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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That said, instead of simply watch or read whatever media contents readily provided by
traditional media, 138 million of Chinese internet users chose to contribute contents, to form
online communities, to share interests, and to participate in a variety of interactive online
activities. In a rapid pace, social media becomes a new audience experience that defines
what future media industry must deliver. Figure 1 depicts the picture of internet usage in
China in 2007.
0.00
%
10.00
%
20.00
%
30.00
%
40.00
%
never send tips/upload contents
upload TV programs
upload TV plays
upload other video items
upload movie
upload music
upload pictures
send/reply tips
Status of Internet UsersProviding IntenetContents
Figure 1: Status of Internet Users Providing Internet Contents (China 2007)
While we are impressed by the speed of such evolution and the disruptive impact of such
change, we are not able to conclude that social media, as a business form, represents a
real threat to traditional Chinese media competitors. After 3 years of intensive investments
from venture capital firms, today social media websites are still largely unprofitable. Most
are struggling with revenue sources. Questions are raised on the feasibility of current
business models. As a result, social media companies have yet to be deemed a real
contender in Chinese media industry. The following table shows the comparison between
social media companies and traditional media companies.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Key Aspects Social Media Traditional Media
Who are they
mop.com; hexun.com,
tudou.com; donews.com;
tianya.cn, douban.com and etc.
CCTV, SHMG, HNSTV, People's
daily and etc.
Business model Online advertising
Multiple revenue sources
including advertising,
subscription, and direct content
sales.
Capital source
Entrepreneurial investment,
venture capital, and other private
funds.
Stete-owned. Private investment
<20%
Distribution
PlatformInternet/Mobile phone
Multi-channel including TV
broadcasting, cable, radio, movie
theatre, retail channel for news
paper/magazine/book
Media BuyerOnline media broker such as
Allyes.com
Major media buyers including
domestic and global brands
Audience
Participation100% audience participation
Limit audience participation
though text message, phone or
email.
content type Free user generated content Premium Content
Content supplier Largely by audience professionals
Total market valuehard to define since most
companies are unprofitable>US$50 billion in 2007
Table 1: Comparisons of Social Media and Tradition Media in China in 2007
What is the big picture in Chinese media industry? Backed by the double-digit GDP
growth of the Chinese economy, Chinese traditional media market has been enjoying
above 11% CAGR since 2003. In particular, the industry grew by 12% in 2007 to reach a
value of $50.6 billion [1]. Traditional media companies in general, after dramatic industry
reforms, achieved both healthy revenue growth and an improved competitiveness during
the last 5 years. The table below illustrates the market value of the Chinese media
industry in the past five years.
Table 2: Chinese Media Market Value
Unit: USD in Millions
Year Value Growth
2003 32700
2004 36300 11.0%
2005 40400 11.3%
2006 45100 11.6%
2007 50600 12.2%
CAGR 2003-2007 11.6%
Source: Datamonitor Industry Market Research: NA, December 15, 2007
Table 2: Market Values of the Chinese Media Industry (2003-2007)
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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This, however, is not the end of the story but rather the start. When we think about social
media and traditional media, we ask these questions: What will happen in the future? Can
social media survive as a business force in this market? Can it become a real threat to
traditional media? How will social media evolve? What industry changes will it bring?
How should the traditional media companies deal with it?
3. Scope of the Project
One of the most important impacts of social media is that it has made it convenient for
people to connect with each other. As powerful of an enabler technology as it may be, it
does not necessarily imply competitive success or guarantee industry growth. For the
social media industry to be successful, it must make both economic and political impacts on
the society. Without such, it will be difficult, if at all possible, for any emerging technology
to sustain and grow in the long run. As an outcome of our study, we will present the
ultimate or long-term business model and strategy for the general media industry.
Our research attempts to explore the future of Chinese media industry under the impact of
the emergence and evolution of social media-user generated content derived from enabling
on-line/off-line media technologies. Using the social, political and economic context in
China as backdrop, our study attempts to provide a guide for Chinese media companies
and appropriate strategies in anticipating change and preparing for the future. Our study
aims at putting pieces together and elucidating forces that can potentially impact the future
of the Chinese media industry in the next 5 to 20 years. Specifically we focus our analysis
on the following four major dimensions:
Technological development and accessibility in China
Social and audience’s needs
Political and regulatory barriers
Business opportunities
We choose to do our analysis over a time span of 5 to 20 years. This is because we believe
only over a long period of time such as 20 years can the factors in certain dimensions above
become more unpredictable, more ambiguous, and better fit for the purpose of our analysis.
4. Research Method
In the process of commercializing an emerging technology, the most relevant question will
be the future of the technology which often imposes both social and commercial aspects.
The nature of the problem we are facing is that of uncertainty and complexity. In this
project, we decided to choose Scenario Planning as the major strategic framework for the
analysis of our findings.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Scenario planning provides a good framework in strategy planning for analyzing situations
with uncertainty, complexity and paradigm shift. Scenario planning simplifies the analysis
by designing the possibilities into several scenarios with multi-dimensional parameters.
Each scenario can be viewed as a moving snapshot of a possible future. As pointed out
by Professors Schoemaker and Day [2], scenario planning attempts to capture the richness
of a range of possibilities and stimulates decision makers to consider changes they would
otherwise ignore. There are three major steps involved in the scenario planning process,
including understanding organizational issues, identifying forces, and building the
scenarios.
The process of applying scenario planning method follows the following steps [2]:
1. Identify the issues we need to understand better, define time frame and scope of
the project and decision variables that may affect the subject.
2. Identify the stakeholders who have interests in those issues, who have decision
power on the issues, or who may be affected by those issues.
3. Identify the strategic forces that are underlying those issues.
4. Identify the elements underneath the strategic forces that represent trends or
uncertainties.
5. Identify key uncertainties from above.
6. Choose two main uncertainties as the two dimensions to be used to construct four
scenarios in our analysis.
7. Analyze the scenarios created in step 6 in detail and identify key characteristics of
each scenario. It is possible to analyze the characteristics of stakeholders or
additional strategic elements under each scenario.
8. Reassess each scenario and assumptions to come up with strategies appropriate
for each scenario.
5. Industry Analysis
5.1. Industry Definition:
The media industry consists of traditional media, including advertising, broadcasting
and cable TV, publishing, movie and entertainment markets, and new media, including
Internet portal, online social media, and other media markets embedded through
alternative platforms such as wireless. Our research focuses on Mainland China’s
media industry. We excluded Hong Kong, Macau and Taiwan markets from our
research in consideration of the social, political and economical contexts underlying
these markets, which are very different from our core research object -Mainland
China’s media industry.
5.2. Stakeholders
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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The relevant stakeholders in the Chinese media industry are listed in Table 3. Those
include the parties who are interested in the matter, who have decision power or who
may be affected.
Stakeholders
Audience (Consumer)
Government
Media Buyers
Distribution Channels (retail channels, online channels, download platforms)
Technology providers
Application Platforms: (such as Google)
Creative Talents
Investors
Managers and Entrepreneurs
Global competitors
Agencies and Medians
Table 3: List of Stakeholders in the Media Industry
5.3. Industry Forces and Key Drivers
Force 1: Change of Audience Needs
One of the important characteristics that distinguish the current media industry from the
past industry 20 years ago is the important role of new media. There is no doubt that
the new digital media has greatly improved the contact between media providers and
consumers. The media consumers are no longer passive receivers as they were
before. They demand, they contribute, and to some extent they also are able to
control and help shape the trend of the industry. The table below lists the drivers that
affect the audience needs. We illustrate how each driver was in the past, how each of
them is now, and how each of them will be in the future.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Key Drivers Past (previous 20 years) Now Future (next 20 years)
Demographic
Population continued to grow.
Fewer youngsters due to one-
child policy
Population continues to grow.
High percentage of working-
age adults
Population growth slowing
down. Working-age population
will decrease, and more
people in retirement
Geographic
Market concentrated in coastal
provinces and major
metropolitan areas such as
Beijing, Shanghai, and Tianjin
Market expands to secondary
cities and inland China
provinces but concentrates
on urban areas
Market will continue to expand
all over China including both
urban and rural areas
Purchasing
Approach
Buying
newspaper/magazine/book
through retail channels,
watching movies in movie
theater, and getting free
TV/radio broadcasting
contents embedded with
advertising
Retail expands to online
stores, mail-orders, phone
orders. Buying multimedia
format contents, and getting
free content from Internet
with/without advertising.
Buying through both physical
and virtual stores, including
Internet, mobile phones, and
online auctions. Any future
channels?
Psychographics
Passive consumption. Limited
choices in both the quality and
quantity of the contents
available
Due to explosive availability
of contents, both free and
premium, audience demands
new formats of contents and
new perspectives. Audience
engages in interaction and
participation.
Passive or positive
participation? In what type of
media? What type of content?
Which market segment?
Table 4: Key Drivers Shaping Audience Needs and Their Roadmaps
Force 2: Government Policy and Intervention
Governmental influence on the media industry is indeed a common practice. Around the
world, government authorities hold direct stakes in one third of all newspaper publishing
companies and two-thirds of all broadcasting companies [3]. Chinese government in
particular has earned its reputation on excessive media control over the decades. For
example, a notice issued by the Chinese State Administration for Radio, Film and Television
(SARFT), on April 11, 2006, reaffirms a strict ban on foreign news footage for use by
television stations at all levels, local and provincial. The relevant provisions state that all
television broadcasts must use the international news provided by the Central Television
and China International Broadcasting. In addition, news directors are strictly forbidden from
using footage obtained from foreign news agencies by means of satellite feeds or "other‖
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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methods. Since this is a reaffirmation of a prior stricture, one can only imagine the
difficulty the propaganda departments are having in trying to keep inbound information
under control nationwide.
To analyze the impact of government intervention on the media industry, we should
understand some unique features of this industry. The media industry in most countries
has been historically dominated by a few major players forming natural monopolies.
Therefore government regulatory intervention either encouraging or discouraging free
competition, sometimes becomes unavoidable. However, there have also been arguments
on how direct the government intervention should be to maintain the healthy development of
the industry. A large portion of the investment in this industry is due to fixed costs, and
government often has the decision power on the infrastructure development. In terms of
social policy, society derives greater benefits from a media policy that confines itself to
regulatory intervention. This policy covers various instruments, such as extensive antitrust
investigation into mergers, the licensing of broadcasters, legislation and enforcement on
intellectual properties, protection of copyrights, content filtering, legal and safety standards
on technology applications, etc.
In addition to all of the above, a political reform, or the emergence of a new political power,
can overturn everything that has existed under the current regime.
Ultimately, the different forms of government intervention shape the market conditions –
which vary widely from country to country and across different types of medium – and thus
have a profound impact on the development of the entire media industry. We also listed the
detailed drivers and discussed their three states in the table below under the category of
government policy and intervention.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Key Drivers Past (previous 15 years) Now Future (next 15 years)
Major Government
Intervention
Platform
Administrative platforms
Administrative platform +
legal platform + other short
term flexible platforms
What percentage of each?
Government
Policy on Industry
Development
Strict state control on both
content and business
ownership. Media is a
propaganda machine not a
revenue source.
Allows private investment in
limited sectors such as
culture exchange. No private
or foreign ownership in
broadcasting. Encourages
state-owned media
companies to improve
corporate governess and
management. Encourages
non-political contents such
as enterta
Will government gradually
invite more private
investment? Will more foreign
investment be allowed? What
percentage of media channels
will be open to non-
government investment? Will
government continue to
enforce content censorship
effectively? If not, wha
Protection of
Intellectual
Property
Law and enforcement not in
place. Since most of the
contents are from state-owned
sources and controlled
distribution channels, piracy is
not an industry issue.
Law in place but enforcement
has been challenging.
Industry is seriously hurt by
content piracy. Media
companies are forced to seek
revenue source other than
content sale. Social media
websites provide a lot of
pirated contents.
Chinese government vows to
enhance law enforcement.
However, whether new
technology will present new
challenge to piracy control
remains to be seen.
Table 5: Key Drivers Derived from Government Policy and Intervention and Their Roadmaps
Force 3: Economic Development
GDP Growth: China’s has seen real GDP growth in the 7% to 11% range for last 10 years.
This week, China released the GDP growth numbers for 2007, and, for the first 3 quarters,
the economic expansion was more than 12%. Accompanying such a tremendous growth is
the demand for an ever-widening range of information.
Demographics: The demography of China is characterized by a large population with a
relatively small youth cohort, which is partially a result of China's one-child policy. The
population policies implemented in China since 1979 have helped to prevent an extra
dozens or hundreds of millions of births which would have placed the current population
near 1.7 billion.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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The 2007 population distribution is as follows:
Under 15: 20.3%
15–29: 22.8%
30–44: 26.7%
45–59: 18.2%
60–74: 9.4%
75–84: 2.3%
85 and over: 0.3%
One reason for China’s economic growth is that it is at a demographic sweet-spot – an
extra 10 million working-age adults per year. There are few pensioners and there are not
many children either. As early as 2015, China’s working age population will actually start
falling, and the retirement age population will increase.
The shift in the population distribution will inevitably entail a shift in the demand for media
contents. For example, while the working-age population demands information about jobs
and education, their seniors may want to know about retirement and healthcare.
Geographical development: The regional disparity in China is thought to be primarily due to
the preferential policies received by the coastal provinces. These preferential policies are
largely deregulation policies that have allowed coastal Chinese provinces to integrate into
the international economy. Two additional factors to income disparity are (1) the
household registration system, which makes the movement of the rural poor to prosperous
areas illegal, and (2) the monopoly of the state bank system that, because of its
bureaucratic nature, disburses most of its funds to its large traditional customers, few of
whom are located in the western provinces. What will happen to this development and
income disparity remains to be seen for the next 5 to 10 years. It is fairly certain, however,
that a shift in either direction will have an impact on the demand for media contents,
especially in the regional media industry.
Cost savings driven by technological innovations: Globally technological innovations have
revolutionized the way people communicate and acquire information. Gone are the days
people would have to buy a newspaper to check yesterday’s stock prices, and gone are the
days people would have to be in the office or at home to be reached.
The table below further discusses key drivers that affect the economic development of the
industry.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Key Drivers Past (previous 15 years) Now Future (next 15 years)
Consumer
Spending on
Information and
Entertainment
Income barely covered living
expenses. Low spending on
media products. TV and
newspapers are major sources
of information. Entertainment
limited to TV, video,
magazines, and low-cost
entertainment events
Entertainment and
information spending has
increased significantly.
Buying DVD video, music,
games, and globally available
entertainment products.
Spending significant number
of hours per day on online
entertainment.
Spending will increase but
which media platform will get
most of the benefit? What type
of content consumers would
rather not pay? How would
they pay, e.g., subscriptions?
Other means?
Production and
Distribution Cost
Both costs were high.
Expensive production facility
needed. Distribution channels
were scarce and controlled by
big state-owned companies.
Technology has significantly
reduced cost in content
production. Internet provides
a free platform to deliver
contents. Only premium
contents need expensive
facilities.
More advanced technology will
continue to reduce the barrier
of entry. Distribution can be
easier, faster, and more cost-
effective. Some premium
contents will depend on the
adoption of latest technology
to create sensation. Cost for
cool technology won’t
Change in Media
Buying
Domestic companies started
to buy advertising time/space
from state-owned TV, radio,
and publishing products.
Media buyers include both
domestic and global brands.
Small businesses have
increased media buying.
Online media brokers have
emerged. Online advertising,
though small, represents a
different approach to
marketing and attracts
interest from global brands.
Will online advertising take
away most of the advertising
dollars from media buyers?
How would media buying
process change?
Growth of
Economy
Double-digit growth started
from the early 80s. Early 90s
saw the start of a market
economy.
Double-digit growth
continues. Economy
diversifies. Tremendous
growth in private sectors.
China is one of the top
destinations of global
investment.
Will economic growth continue
at such a high pace? Will be
any big recession?
Industry
Integration
Complete monopoly by state-
owned media companies.
State-owned media
companies continue to own
monopoly within some
sectors such as
broadcasting, but competition
among companies are
encouraged. Free
competition in the online
sector and some media
service sectors. In general,
industry is de-centralizing. H
Will vertical integration
happen? Will infrastructure
companies upward integrate
with content companies? Will
application platform providers
such Google become a
dominating force in media
industry through up-ward
integration with advertising
agencies? Wil
Human Talents
Talents were trained by
government institutions and
worked in state-owned media
companies without
alternatives. Talents were paid
by stable salary.
Talents work in both
traditional and new media.
Talents engage in
entrepreneurial activities.
Premium contents largely
created by talents who work
in traditional media
companies.
Will talents engage in more
and more independent
productions? Will talents
choose to distribute their own
premium contents through free
channels instead of feeding
the needs for traditional
media?
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Table 6: Key Economic Drivers Shaping the Industry and Their Roadmaps
Force 4: Technological Advancement
Until the 1980s, the media industry still operated in an analog mode of televisions and
radios. In the past 25 years, the invention of new digital media has brought not only
evolutionary but also revolutionary changes to our lives, to the way we access and process
information, and most relevantly to the way in which the media industry operates.
Technological advances are changing the conventional media model in which information
flowed exclusively from professional media makers to passive media consumers.[3] In
retrospect, digital computers and internet can both be classified as radical technology
innovations in history. One of the biggest challenges to all including the current media
industry is how to thrive in future technology innovations.
We anticipate the ongoing trend of technological development in every discipline. In
particular, the cost of a new technology affects the significance of the applications deriving
from that technology. Even though technology development has been up to date in China,
which is still considered a developing country, the cost considerations are often weighed
more heavily than those in developed countries. In addition, readiness and backward
compatibility with existing technologies may also be the determining factors for a new
technology as a driving force in the media industry. In a country like China, which is less
developed than some other countries, these characteristics may help the propagation of a
technology and its applications. On the technical side, the changes in the market are
mainly being driven by the increasing usage of broadband transmission technologies in the
wireline (xDSL, cable modem and powerline) [5] and wireless (CDMA, UMTS, WLAN and
Wimax) networks [6] as well as by the fast increasing growth and demand of the internet.
The emergence of new infrastructures as content distribution platform, such as the
broadband access to multimedia services, will become more attractive due to the innovative
triple-play offers (voice telephony, internet and TV) from a single telecommunications or
cable TV operator. These packages will additionally spur the transformation of the media
industry.
A more detailed discussion on the potential changes in technology and their impacts on the
media industry is given in the table below.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Key Drivers Past (previous 15 years) Now Future (next 15 years)
Media Production
Technology
Technology was expensive.
Most of the advanced media
production technologies were
imported. Only big media
companies could afford and
use such technology.
Sophisticated training was
needed to operate the
technologies.
Web 2.0 technology has
completely destroyed barrier
of entry. Audience can
effectively produce quality
contents. Technology is easy
to use. Contents are created
into all kinds of multimedia
formats.
Technology will continue to
reduce cost of production,
improve quality of products,
and provide multi-format
contents.
Creation of New
Distribution
Platforms
Pre-Internet distribution
platform: broadcast TV, radio,
movie theatre, and retail
channel for publishing
contents.
Internet has emerged as a
major competing distribution
platform and democratized
the industry because media
distribution is no longer
controllable by big hands.
Broadband makes Internet
not only an ideal distribution
channel for news and stories
but also
Will new technology emerge
and completely change the
industry distribution platforms
like what Internet did before?
Will the new distribution
platform itself centralize or
democratize the industry?
Development of
New Application
Platforms
Nonexistent
Application platforms, such
as searching engines, have
become an important
medium for content.
Technological advances in
developing new types of
content aggregators have an
impact on content format,
content reach, and
advertising method.
Who will become the next
Google? What will be the new
applications that audiences
use to reach information?
Advanced Media
Planning and
Marketing Tools
Nonexistent
The majority of the industry is
using traditional media
planning tools and marketing
applications, which are
learned from global industry
practices. Online marketing
tools such as behavior
targeting emerged though
still at the early stage. There
are new
Will any marketing and media
planning tool emerge and
significantly improve the
efficiency of online advertising
to the extent that internet will
replace TV and cable and
become the major advertising
platform?
Table 7: Important Technological Drivers and Their Roadmap
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Force 5: Globalization
Globalization is an important characteristic that shapes our culture and the future of the
media industry. The media and all areas of communications have a vital role in
characterizing how these three ideas affect our society on a worldwide level. We examine
the evolution of the global media industry as well as the global position of the Chinese
media industry in the table below.
Key Drivers Past (previous 15 years) Now Future (next 15 years)
Competition from
Global Contents
Most of Chinese audience
consumed only domestic
contents. Sources of global
contents were limited due to
strict control of global content
access.
Global contents now reach to
most Chinese audiences and
are competing with domestic
productions. Traditional
media companies act as a
medium importing global
premium contents to boost
viewings. Internet is another
channel through which online
users share
Will local contents or global
contents eventually dominate
Chinese media market?
China media
industry's global
position
Global media industry was
highly advanced comparing to
Chinese media industry in
terms of technology,
investment, business model,
production and management.
Chinese media industry was a
late starter with little
understanding about market
economy. Chine
Chinese media industry
reacts quickly to global
trends, technology
advancement, and global
industry evolution. New
global industry initiatives are
being adopted and localized
immediately [a quick
follower].
Will China become a leader in
new industry initiatives? An
equal competitor or a follower?
Table 8: Global Drivers and Their Roadmaps
Force 6: Social Movement
New media has greatly improved the contact between media makers and media consumers,
and it has been providing more and more access to the consumers for them to obtain,
contribute and control the information. Consumers are no longer the traditional recipients
of media. The rising popularity of social media has largely provided a forum to
accommodate people’s demand for expression, demand for participation and the new
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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phenomenon of the so-called citizen journalism. In the context of our research subject in
China, the underlying social drivers may have strong influence on shaping the future
Chinese media industry. This is because the traditional Chinese cultural norms defined a
system not favoring individualism and self-expressionism. As a result, the country may
experience stronger waves of demand for expression and participation with the increasing
availability of the new media. Further, the development of non-governmental,institutional
infrastructure may also help shape the future media industry.
The past, current and future states of the two key social drivers are discussed below.
Key Drivers Past (previous 15 years) Now Future (next 15 years)
Legal
Infrastructure
Legal infrastructure was
incomplete. Administrative
method and social relationship
are the effective way to
resolve conflicts.
There are significant
improvements in legal
infrastructure. However,
government still has flexible
ways other than law to
intervene industry. Social
conflicts are solved through a
mix of means.
Will law and regulation will be
clear, predictable and
enforceable in China?
Demand for
Expression
Word of mouth was the only
way for the public to express
opinions. No media channels
were available to consumers.
People actively use social
media as major channel to
express. Audiences provide
feedbacks, exchange
opinions, and participate in
activities that voice their
ideas. Topics include social
issues. Direct discussion of
politics is still prohibited.
Will audience demand more
freedom of speech? Will new
channel become available for
such discussions? Will new
technology make censorship
impossible? Will demand for
expression drive political
change?
Table 9: Social Drivers and Their Roadmaps
6. Identification of Key Uncertainties Through Industry Interviews and
Secondary Analysis
The theme of this study is to analyze the Chinese media industry at the emergence of the
social media and help predict its future business development. Therefore, we intended to
cover experts from both sides when we conducted our interviews. For example, one of our
interviews was conducted at a state owned media enterprise group which owns a large
number of major TV channels and radio stations. On the other side, we also interviewed
the largest social media company in China, which is mainly funded by private ventures. The
two major interviews compose two completely opposite sides. One side is the old media,
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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state-owned, strictly following the government policies and highly protected by the
government both financially and operationally; the other one is the new media, privately
funded, often times a troublemaker to the government, and is easily interrupted by its
sources of funding or government policy makers.
6.1. Separating Uncertainties from Trends
Based on our interviews and our secondary analysis, we separated uncertainties from
trends under each category of industry driving forces. We will further rank the list of
uncertainties in the next section.
Change of Audience Needs Trend/Uncertainty
Demographic Trend
Geographic Trend
Purchasing Approach Trend
Psychographics Uncertainty
Government Policy on industry development Trend/Uncertainty
Major Government Intervention Platform Uncertainty
Government Policy on industry development Uncertainty
Protection of Intellectual Property Trend
Economic Development Trend/Uncertainty
Consumer Spending on Information and Entertainment Trend
Production and distribution cost Trend
Change of media buying Trend
Growth of Economy Uncertainty
Industry Integration Uncertainty
Human Talents Trend
Technological Advancement Trend/Uncertainty
Media Production Technology Trend
Creation of new distribution platform Uncertainty
Development of new application platform Uncertainty
Advance media planning and marketing tools Trend
Globalization Trend/Uncertainty
Competition from Global Contents Trend
China media industry's global position Uncertainty
Social Movement Trend/Uncertainty
Legal Infrastructure Trend
Demand of Expression Uncertainty
Table 10: List of Categorized Divers (Trends and Uncertainties)
6.2. Ranking Uncertainties
The table below ranks the all the uncertainties we have identified through our interviews
and secondary research. Even though the rankings may be subjective, they reflect the
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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views from the experts in this industry and at the same time are consistent with our
research analysis.
Rank Uncertainty
1 Government Policy on industry development
2 China media industry's global position
3 Change of Distribution Platform
4 Psychographics
5 Industry Integration
6 Growth of Economy
7 Major Government Intervention Platform
8 Human Talents
9 Development of new application platform
10 Competition from Global Contents
Table 11: Uncertainty Rankings
7. Creating Scenarios
Based on our analysis in section 6, we have identified the two key strategic uncertainties as
(1) the Chinese media industry’s global position, and (2) government policy on the media
industry. The four scenarios can be constructed by imposing the two possible outcomes
along each dimension of the uncertainty and by aggregating the drivers. Under these
specific outcomes, we compiled a list of subjectively consistent characteristics that the
scenario in each quadrant would likely exhibit. The four scenarios are characterized and
elaborated below.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Th
e in
du
stry
ad
op
ts n
ew
se
rvic
e c
on
ce
pts
an
d
tech
no
log
ies fro
m th
e
rest o
f the
wo
rld.
Quadrant 1 Quadrant 3
Th
e in
du
stry
is p
art o
f the
glo
ba
l me
dia
an
d h
as a
lea
din
g p
ositio
n in
tech
no
log
ies a
nd
se
rvic
es.
Quadrant 2 Quadrant 4
Tight censorship on content and
control on business ownership.Government acts only as a regulator.
Ch
ina
me
dia
ind
us
try's
glo
ba
l po
sitio
n
Government policy on media industry
Figure 2: Key Strategic Uncertainties Driving the Future of Chinese Media Industry
7.1. Scenario 1: Chinese media industry as a follower of the global media industry
under tight censorship on content and control on business ownership.
In Scenario 1, the growth of content and delivery is likely to concentrate in traditional
entertainment and government-controlled journalism. The government would like to keep
the multi-platform intervention because of its effectiveness. Under this scenario, the
government continues to limit private investment. Also, unsophisticated content
censorship systems will need to be developed and applied due to the particular state of the
media industry and tight control from the government.
This scenario is likely to be the result of an economic slowdown. The media industry is a
likely victim with reduced consumer demand. Government control tightens under a
challenging economy. At the same time, competitions might ease under this scenario.
While a slowdown in consumer demand may result in less capital for integration, the
reduced revenue may provide an incentive for industry integration and consolidation. In
this scenario, the state-owned media may continue to have a monopoly on certain sectors,
and infrastructure providers may be under strict government control. Distribution channels
are likely to trail the rest of the world. Adoption of new technologies may be slow due to
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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slowed demand and also because government regulation may also stand in the way.
Consequently, adoption of new technologies is likely to trail the rest of the world.
Government censorship may also slow down the process (Google, YouTube, and Flickr as
recent examples). Audiences are "watched" effectively by governments. Participation is
limited to commercial activities and social interactions. Majority of industry production are
information and entertainment contents. Censoring tools will be in place to prevent free
flow of information.
As a result, the domestic industry is a follower of the global media industry in this scenario.
The high censorship from the government determines that it will be a price taker market
with low price competitions and some state owned companies will have privilege over other
small players. Nevertheless, the market will be characterized as low efficiency due to the
highly centralized control by the government. Therefore, we would expect the profitability
and creativity of the industry to be very low. The barrier to entry in such an industry will be
very high due to government protections of the state-owned businesses. Naturally,
technology advancement will be very slow in such a slow developing industry.
Investments in this media industry will be gradually decreased due to the unattractive
market potential.
7.2. Scenario 2: Chinese media industry as global leader in technologies and
services innovations under tight censorship on content and control on business
ownership.
In Scenario 2, there are many new and creative ways for information sharing and content
delivery while the contents themselves are monitored by the censorship. Sophisticated
content censorship systems need to be developed and applied under this scenario for the
media industry to remain such a global competitive position.
This scenario is likely the result of a growing economy. There will be plenty of
opportunities when this scenario happens. But the industry players will also experience
fierce competitions in prices, technologies, strategies, etc. Consumer demand is likely to
be high. On top of all these, the industry is likely to see mergers or vertical integration
under the watchful eye of the government. As a consequence, adoption of new
technology is likely to be quick, and new distribution channels are likely to emerge. New
applications are likely to be created frequently, but only those consistent with the
government censorship goals may see the daylight. The domestic industry is part of the
global industry and possibly a leader in areas allowed by the government.
Due to the fast development and global leading position of the media industry in this
scenario, consumers’ demand for freedom of speech is likely to be high, which is also highly
correlated with the high censorship of the government. The government censorship may
often times be in the way of the fast development and innovations that are happening in the
media industry. At the same time, government censors will try to set boundaries to
accommodate the industry development. Service providers are likely to be torn in
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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between.
Under this scenario, big companies often takes leadership in technologies because of the
amply resources they have access to. They are also often protected by the government
which in turn leads to an oligopoly market. The industry profitability, technology
advancement and barrier to entry will therefore all be rated high in this scenario. But there
may be lack of motivation for creativities in such a market since a small number of players
could dominate the industry. Investment in this industry will likely be unbalanced with a
large portion of investment into big companies while there may be lack of funding for small
business and startups.
7.3. Scenario 3: Chinese media industry as a follower of the global media industry
with the government acting as a regulator.
There will be no censorship or control from the government but a stagnant industry in
Scenario 3. On the other hand, the consumer demands will be uninspiring. Whatever
comes along, people will adopt it.
This scenario is likely the result of an economic slowdown. The media industry is a likely
victim with reduced consumer demand. Under such a scenario, there may be many
players because of the free market with essentially no control from the government. But
due to reduced demand and profitability, companies will have to find ways to survive.
Whether mergers will help remains to be seen. State-owned businesses may go private to
stimulate the immediate growth of the industry.
In such a gloomy market, the distribution technology will follow the rest of world.
Companies may be surprised from time to time by the advances. Similarly, applications
will follow the rest of the world, perhaps lagging behind one step or more.
As a result, the domestic industry is a follower of the global media industry, perhaps a slow
one. This market is again a price taker market due to the sluggish consumer demand and
low profitability. The barrier to entry in this scenario is low since there is no real control
from the government. But on the other hand, the investment opportunities may be very
risky. This is an unattractive market. On the contrary, the creativity could be high in this
market because of the large number of players and the freedom of entrances to and exits
from the industry.
7.4. Scenario 4: Chinese media industry as global leader in technologies and
services innovations with the government acting as a regulator.
In this scenario, there are many new and creative ways for information sharing and content
delivery. There are also plenty of opportunities for private investment in technology and
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services. State-owned businesses may be up for sale or merged with private enterprises.
This is a dynamic industry with a lot of opportunities and competitions. Also, advanced
technologies emerge creating opportunities both domestically and internationally.
Opportunities in a dynamic industry may drive companies to consolidate. Government
may relinquish control on state-owned media businesses. The industry is in the forefront
of developing applications, which will inspire the consumers and create new business
opportunities and profits. There are both opportunities and challenges. In this scenario,
demand for expression will be high. Companies meeting the demand stand to create new
businesses and make a profit.
Under this scenario, the domestic industry is part of the global industry and possibly a
leader in many areas, especially in volume and customer base. This is a best case
scenario in which the winners will take all the market. This scenario is also characterized
with high profitability, high technology advancement and high creativity. Even though the
barrier to entry is low in such a free political environment, companies will need to be very
innovative to succeed in this industry. Investment will mainly take place in the form of
venture capital. The market is overall very attractive but featured with high risk and high
return as well.
8. Discussion of Results and Future work
Managerial Recommendation:
Scenario 1: Mediocre industry under tight censorship
This scenario implies status-quo in the overall industry structure. In general, companies
will suffer from low barrier of entry due to lack of technology leadership. Some traditional
media companies will still have the privilege to dominate channels like TV, cable, or satellite
and as such and be able to maintain stable market share. Social media companies, as
well as other new media ventures without direct governmental support, will struggle over
both funding and revenue sources. Government will likely continue to use ambiguous
policies as intervention tools, which represent significant business risks for industry
investors.
For traditional media companies, successful business strategies will include the following:
Quick adoption of the latest leading technology: Even though under this scenario, the
Chinese media industry as a whole is a follower of global leaders, domestic companies will
still be able to establish competitive advantages by being the first mover in adopting latest
technologies. Technology will update the way media business to be conducted.
Whoever is able to provide cutting-edge tech-embedded contents and to deliver in a fast
and cost-effective manner will be ahead of competitors. However, due to lack of their own
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technological innovation capacity, companies need to invest heavy capitals to purchase
innovations from global leaders.
Explore non-censored content categories and maintain high quality for premium
contents: Business information, social news and entertainment will be the dominant
product offerings in the market. Successful companies shall adopt effective product
differentiation strategies and make their brand stand out in certain content categories.
Vertical Integration: Integrating with critical distribution platforms will strengthen a
dominance position. Both infrastructure providers, such as wireless, broadband and
satellite and etc., and application providers, such as Baidu, Google and the like, can be
potential candidates. The distribution channel will by all means be as important as
contents itself. Future audience will not only choose contents but also demand speed of
delivery, quality of delivery and format of delivery. Successful media companies shall
allocate resources to build a strong channel strategy.
Offer not only contents but also services: Anticipating further demand from audience
for participation and interaction, media companies shall provide such platforms to their
audience and act as service providers. Successful players will be able to combine
programming with audience participation activities.
Innovative financing: Given strict prohibition of private investment in this sector,
traditional media companies will need to seek other sources of financing. Since
investment is crucial in establishing a competitive advantage, a financing strategy aiming
to explore alternative sources of funds shall be in place to support business expansion.
Leverage existing support from government and organize into powerful coalitions:
Utilizing privileged position, traditional media company shall attempt to form alliance with
technology providers, infrastructure providers, distribution channels, talented content
creators and other industry powers. The creation of high barrier of entry would help
traditional companies to gain more pricing power.
For Social media companies, this scenario predicts a dark future. However, adopting
following strategies could still help some businesses stand out from the competition:
Identify a particular niche and create audience loyalty. It can be a special domain or
audience segment. Or, it can represent a particular content and activity category. Or, it
can be an independent aggregator that consolidates information in an effective manner.
One of social media’s advantages is its focus on being a medium without competing with its
own content providers-audience. As such, audience will view a social media site as his
own territory and be loyal to it. A solid audience base shall be the foundation of business
success.
Explore cutting edge online advertising tools to provide unique advertising value to
media buyers. Social media companies shall be actively involved in the development of
new online advertising technology. Methodologies and applications aiming to derive
business value from audience interactions shall be explored and adopted quickly by social
media companies. Closely working with media buyers in this regard is recommended.
Adopt a cost-effective business structure: Due to lack of funding and high business
risk, a successful social media company shall be able to operate in a very efficient manner.
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Companies could utilize free resources and incorporate business operation with
outsourcing model.
Participate with global social media alliance to gain cutting edge open-source
technology and new industry initiatives.
Establish business relationship with traditional media companies. Social media
companies shall seek cooperation with traditional media companies to utilize each other’s
unique strength. For example, social media companies could integrate their interactive
platforms into traditional media’s programming to create new media formats.
Seek an innovative financing strategy: Angel investors, entrepreneur investments and
other alternative funds should be explored. Participation from employees may be
considered.
Scenario 2: Advanced industry under heavy censorship
This scenario presents a highly profitable but monopolized media industry. While
government still hold iron control in both business ownership and content censorship,
Chinese media companies manage to establish a leading position in global media industry.
Such leadership shall be supported by sophisticated technology advancements and
business initiatives, which in return, create high barriers to entry. Industry will be highly
consolidated and dominated by major players. With support from government and
advanced technology leadership, Chinese media companies command handsome margin
and achieve rapid expansion. However, industry creativity will be suffered due to content
censorship. Audience experiences are limited to non-political areas. Government
control, though effectively executed, will likely be challenged from time to time. In the long
run, such success seems unstable.
For traditional media company, successful strategy shall include:
Establish technology leadership by heavy investment in R&D: Technology leadership
is the key driver for success in this market. Given the backdrop of highly consolidated
industry structure. Leading companies will be able to allocate ample resources to take
industry initiatives. Companies shall consider establish global research centers, attract
talents from all over the world, and lead international technology innovation efforts.
Leverage government support to organize cross industry coalitions: Utilizing privileged
position, traditional media company shall attempt to form alliance with technology providers,
infrastructure providers, distribution channels, talented content creators and other industry
powers. The creation of high barrier of entry would help traditional companies to gain
more pricing power.
Explore new product and service models adapted to changing audience needs: Given
solid content censorship, companies shall think smartly how to provide interesting contents
without going over the line. Since audience will continue to demand both high quality
contents and innovative services accommodating their needs of interaction and
participation, leading companies shall invest in efforts to explore new product and service
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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models to meet audience needs.
Enter into global market: Leading companies shall aggressively seek new markets.
Technology, contents, and new business applications and models can be exported.
Build global brand: As discussed above, we do not believe this scenario will be stable
given its monopoly structure. Leading companies shall anticipate the broken of such
monopoly so as to prepare for it. Investing in brand can be one of the long term strategies.
The heavy censorship and heavy consolidated industry landscape will be a calamity for
social media companies. It will be extremely difficult for social media companies to survive
as an independent business model. However, following transformation strategy will help
the preservation of social media as an alternative media format.
Seeking public support and non-profit funds: By carefully choosing niche territories, a
social media sites will be able to tailor the specific audience needs and in return, gain public
supports. Given the participation nature of social media, audience’s free contribution can
be explored and incorporated into operation model. Some social media formats, such as
Wikipedia.org, represent vivid examples on how social media could leverage public support
to survive as alternative information sources. Seeking non-profit funds is another way to
protect social media’s existence.
Scenario 3: Free but uninspiring industry
This future assumes that government will relieve its control on both content censorship and
business ownership. Instead, government will start to act as a regulator which encourages
creativity and innovation. However, since Chinese media industry will still be a follower
without technology and industry leadership, the overall industry will be in fierce price
competition due to low barrier of entry. At the same time, economic downturn will slow the
entry from global leading companies. The industry will look like a battle field without order,
leading to a highly risky but low return market.
Such a scenario will not be good news from traditional media companies. Without the
support and cooperation from government, traditional media companies will be on their own.
Only smart business strategy and management could help win the market. We
recommend following strategies for traditional media company:
Invest in technology innovation: Production technologies, new applications, data
management tools and audience targeting technologies will be the front line to explore.
Companies will win the market through their edge in expertise.
Incorporate interactive platform into programming. Companies should seek a
production strategy aiming to combine premium content with audience participation.
Establish market leadership in a particular category or segment: Intensive focus will be
needed to explore the category or segment that one has expertise on. Strengthening
brand name in one’s own domain will be an effective strategy to establish pricing power.
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Vertical Integration: Distribution channel shall be critical for traditional media company.
An effective channel strategy will result in protection of content sales revenue. Vertical
integration can be considered when cost-effective and cutting edge distribution platforms
emerge.
Build an organization structure able to attract talents: Due to low barriers of entry,
talents will intend to set up their own studios and utilize alternative channels to deliver their
contents. It will be a challenge for a traditional media company to maintain its competitive
edge over premium contents. Creating a flexible organization structure to attract talents
will be crucial to success.
Innovative financing strategy: Due to high risk and low return in overall media market,
financing will be a challenge. However, successful companies could utilize multi-sources
investments through well-designed strategies. Fund sources such as venture capital,
alternative debt offering and join venture can be considered. The goal is to prepare ahead
and explore different opportunities.
While Scenario 3 represents a headache for traditional media companies, it will be an
opportunity for social media companies. Quick movers and smart entrepreneurship could
help a social media company stand out in this market. Even though the industry will be
highly competitive due to low barrier of entry, innovators will have opportunities to win and
command handsome return.
A successful social media companies shall adopt following strategies:
Explore innovative business model: Social media companies shall look to incorporate
latest marketing technologies to explore advertising value from audience interactive
activities. In addition, other than advertising revenues, subscription and service models
can be considered. In conclusion, leveraging its unique audience base will be the
direction of new business models.
Quickly adopt latest technology: Successful social media companies are quick movers.
New technologies are crucial to new audience experiences. Social media companies
should constantly update their business with latest trends and make sure that their
audience, who are their content contributors as well, will be exposed to cutting edge tools
and products.
Organize industry coalition and combine innovative efforts: Relieved from
government’s watchful eyes, social media companies could take initiative to combine
innovative efforts within the industry. The creation of knowledge sharing platforms will be
important for overall industry growth.
Identify niche market and provide superior services: Freedom of speech will liberate
new niche markets. The ability to identify markets quickly and initiate effective product and
marketing strategies will be key steps towards success. In addition, since talents now
have the freedom to create their own contents, they are very likely to use social media as a
delivery platform to reach audience. Social media companies shall look to design
tailored-made applications and provide superior services for these talents to utilize.
Invade into traditional channels and create new content format: Due to industry
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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deregulation, social media companies shall take advantages of such move and seek
appropriate traditional media companies to take over. Utilizing traditional media’s channel
and premium content creation capacity, social media companies could create new format of
contents that combines user interaction with programming.
Explore multi-source financing: Even though the overall market will be high risk with
low returns, outstanding companies will gain access to financing resources. Industry
deregulation on business ownership will allow long term investments into social media
sector. Successful social media companies shall actively seek multi-source financing to
support their growth.
Scenario 4: Free and advanced industry
Scenario 4 represents the brightest future of Chinese media industry. It is energetic,
innovative, profitable and healthy. Acting as a regulator only, government not only stops
suffocating the industry but also takes initiatives to encourage creativity and free market
competition. As a result, companies invest in innovations and eventually achieve leading
position in global media industry. Since the industry under such scenario will be a
winner-takes-all market, only outstanding companies could command high returns.
Free and advanced industry offers opportunities for both traditional media company and
social media company. We anticipate future media market under such scenario will see
integration of the both. Without content censorship and ownership restriction, the
difference between a traditional media and a social media will be product format rather than
business group. The Chinese media industry will adopt most efficient way to provide best
content and service to its audience.
We therefore recommend wining business strategies for both types of companies together:
Technology leadership
Focus on one’s own strength and serve markets with strongest expertise.
Create flexible platform allowing the exchange of premium content and audience
participation
Explore new marketing technology and integrate programming with innovative
revenue generating practice.
Expand to global market
Multi-source financing
Create a culture of learning and sharing of best industry practices.
Allow for the free flow of talents and establish effective platform to exchange
knowledge and information.
Adopt an efficient organization structure allowing for quick move.
9. References
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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[1] Source: Data monitor Industry Market Research: NA, China – Media, December 15, 2007 [2] J.H. Schoemaker and V. M. Mavaddat, ―Scenario Planning for Disruptive Technologies‖, Wharton on Managing Emerging Technologies, G. S. Day and P. J. H. Schoemaker, Wiley, New York, 2000. [3] Stefan Heng, ―Media industry facing biggest upheaval since Gutenberg. Media consumers morphing into media makers‖, Deutsche Bank Research, MPRA Paper No. 3250. November 2007 [4] Djankov, Simeon et al., ―Who owns the media?‖, Journal of Law and Economics. Vol. 46. pp. 341-382, 2007 [5] Stefan Heng, ―Broadband: Europe needs more than DSL‖, Deutsche Bank Research. E-conomics No. 54. Frankfurt am Main, 2005 [6] Stefan Heng, ―UMTS broadband mobile technology rolled out. Confounding many expectations‖, Deutsche Bank Research. E-conomics No. 57. Frankfurt am Main, 2006
10. Acknowledgement
This project was undertaken at the Wharton School of Business at the University of
Pennsylvania during the course of both authors’ MBA study. The field research was
funded by a generous MBA Fellowship from the Ford Motor Company under the auspices of
the Mack Center for Technological Innovation at the Wharton School.
This study could not be made possible without the excellent guidance of Dr. Paul J. H.
Schoemaker, adjunct professor and research director at the Mack Center, as well as
Founder, Chairman, and CEO at Decision Strategies International, Inc.
We would like to extend our special appreciation to the Shanghai Media Group (SMG) for
their generous accommodation of our interview and to the president of SMG, Li Ruigang, for
spending his precious time sharing with us his personal and managerial views on our
research subject. We would also like to thank www.tudou.com in Shanghai and their CEO,
Gary Wang, for taking our interview and helping us gather valuable information for our
research. Last but not least, we would also like to thank Helen Huang at SMG, Jiaming Wu
at SMG, Esther Lu at Tudou, for helping us throughout our interview processes.
9. Biographies of Interviewees
Shanghai Media Group
Shanghai Media Group (SMG), a state-owned conglomerate, is one of the world’s most
powerful and influential Chinese-language media and entertainment groups, with radio and
TV as its core business. Other related businesses include performing arts and sports,
technical service and investment.
SMG was founded in 2001 after merging Radio Shanghai, Eastern Radio Shanghai,
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Under the Attack of Social Media: The future of Chinese Media Industry 2008 Yinglu Zhang, Xiaoming Zuo
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Shanghai Television, Oriental Television Station and Shanghai Cable Television. It
broadcasts 258 hours of TV and 214 hours of radio on a daily basis (2005).
SMG operates 13 analog TV channels (7 cable channels covering Shanghai area, 4
terrestrials for Shanghai and neighboring areas, and 2 satellite channels for domestic and
overseas subscribers), 11 analog radios, 16 national digital pay channels, 1 broadband
online TV, 1 mobile phone TV, and 1 national IPTV service platform, 5 newspapers and
magazines, and 5 sports clubs.
SMG produces TV and radio programs in news, entertainment, sports, finance, music. It
also produces TV series, documentaries and cartoons. SMG is building up its archive with
copyrighted contents. It aims to become a major producer, distributor and provider serving
the Chinese-speaking communities worldwide.
SMG has had dramatically raised its international profile in recent years by striking
partnerships with large and well-known corporations that included Viacom, Sony, and Intel.
Li Ruigang has been the president of SMG since its founding date in 2001. Under Li's
guidance, SMG had doubled its size since 2002 and branched out from local television and
radio broadcasting into an array of other ventures, including newspapers and magazines,
music production, news Web sites, and digital cable and Internet-based television services.
The Chinese government's willingness to open the door to foreign investment allowed Li to
negotiate with overseas businesses that had long been eager to gain access to China's
huge market. With Viacom, for instance, SMG agreed to syndicate MTV and Nickelodeon
programming on SMG channels as well as to co-produce the highly popular MTV Asia Style
Awards shows. Viacom chairman Sumner M. Redstone was unabashed in his praise of Li,
calling the SMG president a ―visionary‖ and ―clearly a pioneer in bringing innovative
partnerships to the Chinese people.‖
Li was born in June 1969 in Shanghai. He studied journalism at Shanghai's Fudan
University, where he earned both bachelor's and master's degrees. After completing his
master's degree in 1994, he worked as a reporter and later as a news producer for a local
television station. He then spent several years working as an adviser to the deputy mayor of
Shanghai. In 2001–02 Li was a visiting scholar studying international media administration
at Columbia University, New York City. Upon his return to China in April 2002, he became
the assistant president of Shanghai Media and Entertainment Group, SMG's parent
company. The following October, Li was named president of SMG.
Li faced a variety of obstacles upon assuming leadership of the company. Many observers
felt that he was too young and inexperienced to manage the organization effectively. He also
had to deal with the ongoing challenge of reconciling his plans for the company with the
demands and restrictions imposed on him by Beijing. Nevertheless, Li built a solid record of
achievement, which included securing a license to operate an IPTV (Internet Protocol
Television) service, the first such license granted by China's State Administration of Radio,
Film, and Television. He also put on the air several reality-TV shows modeled after The
Apprentice and American Idol that became runaway hits in China.
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In January 2006 Li announced a deal under which SMG would develop content for Intel's
newly launched Viiv technology platform for personal computers. The move was expected to
make SMG programming available to some 30 million Chinese-speaking subscribers
worldwide. In another high-profile deal, SMG obtained an exclusive license from the
Fédération Internationale de Football Association to broadcast the 2006 World Cup on
digital platforms in China. As for his future plans for SMG, Li was on record as saying that he
would eventually like to take the company public, but it remained to be seen whether such a
move would ever be feasible—and whether a stock issue for SMG could gain Beijing's
approval.
www.tudou.com
Tudou (simplified Chinese: 土豆网; traditional Chinese: 土豆網; pinyin: Tǔdòu Wǎng) is
one of the largest video sharing websites in China, where users can upload, view and share
video clips. Tudou went live on April 15, 2005 and by September, 2007 uses the world's
largest CDN to serve over 55 million videos each day.
Tudou states they are one of the world's largest bandwidth users, moving more than 1
Petabyte per day to 7 million users. YouTube does serve a larger number of videos per day,
but since the average Tudou video is longer in duration, the total amount of minutes of
video being streamed daily from Tudou is significantly larger - about 15 billion minutes vs. 3
billion for YouTube.
The Shanghai-based service uses Adobe Flash technology to publish more than 20,000
new videos each day, including amateur content such as videoblogging and original videos,
movie and TV clips, and music videos. Unregistered users can watch videos on the site,
while registered users are permitted to upload an unlimited number of videos, using on-line
and Windows-based upload tools.
Tudou was founded by Gary Wang and Dutchman Marc van der Chijs, whom Wang met
while at Bertelsmann Media Group in China. The name Tudou is Chinese Pinyin
(Romanized Chinese) for Potato. It was previously known as Toodou.com, and changed its
domain name to Tudou.com in August 2006 when that domain became available.
According to CEO Wang, the name comes from the English idiom "couch potato." He stated
that his goal was to move couch potatoes from the television screen to the computer
screen.
Prior to Tudou, Wang lived in the United States and returned to China to work for
multi-national companies. Tudou was originally conceptualized as a video blogging
company and the site launched on April 15, 2005 in its current format, several months
before YouTube.
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Like many technology startups, Tudou was started on a shoestring with a raw technology
team, practically in a garage. It was initially self-financed at about $100,000, then in 2005
raised a $500,000 seed round. Its first major funding round was in 2006 for $8.5 million from
IDG China, Granite Global Ventures, and JAFCO Asia. Tudou's most recent funding was in
early 2007 for $19 million and was led by Boston-based General Catalyst Partners and
Shanghai-based Capital Today, with other existing investors participating.
During the summer of 2007, Nielsen/NetRatings reported that Tudou was one of the fastest
growing websites on the Web, growing from 131 to 360 million video clips per week in just
three months. According to a July 16, 2007 survey, 55 million video clips are viewed daily
on Tudou, with an additional 20,000 new videos uploaded every 24 hours. Neilsen's
measurements indicate the website averages nearly 40 million visitors per month.
According to Chinese tracking service iResearch, as of the mid-2007, Tudou has over 50%
of the Chinese online video market.