nhs england & tinder foundation - widening digital participation (social digital research symposium...

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Through the Widening Digital Participation Programme, NHS England and Tinder Foundation aim to address health inequalities by engaging those at increased risk of poor health and equipping them with the knowledge and skills to take a proactive approach to monitoring and managing their health with online resources, and to realise the wider benefits of being online. This presentation at the 9th Social Digital Research Symposium shares some of the programme's progress to date.

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  • 1. National Health Service commitmentsA significant increase in the use of technology to help people tomanage their own health and careAn NHS for everyone regardless of income, gender, location, age,ethnicity or any other characteristic

2. Digital literacy & health inequalities Those who are least likely to be online are those who most need healthservices Information & services are increasingly digital - digital skills areincreasingly essential to health literacy Low health literacy closely linked to poorer health outcomes & mortalityBostock,s & Steptoe, Association between low functional health literacy & mortality in olderadults. British Medical Journal 2012; 344 3. Central to NHS Planning GuidanceEveryone Counts recognises that WideningDigital Participation is central to the delivery ofDelivering better care through the digitalrevolution:We are committed to ensuring that nobody isleft behind as we give citizens and patientsgreater control. For this reason, we havelaunched a major health literacy programme withthe Tinder Foundation, which will help 100,000people each year learn how to use the internetfor health benefit (para 25) 4. Digital literacy supports wider agendas Digital technology & information (using NHS Choices & Patient OnlineGP transactions) Participation (providing online feedback, and to participate actively intheir own care) Transparency (understanding and making use of data about the qualityof services) Reducing health inequalities (ensuring that the most vulnerable insociety get better care & better services) Wider primary care (getting online to use innovative methods of accessto primary care eg online consultations) Access to high quality urgent & emergency care (getting online to usemulti-channel services including digital NHS111) Integrated care (people with multiple and long term conditions gettingonline to access the full range of support, from NHS, social care andvoluntary sector) 5. 6. 7. ooooo 8. 9. 10. 11. 12. 13. 14. 15.