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16/10/2013 Australian International Education Conference 2013 www.aiec.idp.com 1 Understanding Generation G Robert Lawrence Prospect Research and Marketing What follows Gen Y? Prospect Research and Marketing

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Page 1: Understanding Generation G - AIECaiec.idp.com/uploads/pdf/2013-c-055-lawrence-friday-10.25am-royal... · 16/10/2013 Australian International Education Conference 2013 1 Understanding

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Australian International Education Conference 2013 www.aiec.idp.com 1

Understanding

Generation G

Robert Lawrence

Prospect Research and Marketing

What follows Gen Y?

Prospect Research and Marketing

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Gen Y

All about me, me and meProspect Research and Marketing

UK Sunday Times, August 2012

Or i?

Prospect Research and Marketing

So could Gen Y become Gen MY?

Or why?

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Or G.

Generation G.

Generation GlobalProspect Research and Marketing

Global citizens

One journey is rarely completed

without another one planned

Receptive to challenges, fights

causes, protects the

environment, value family

Influence of multiculturalism in

broadening perspectives.

Gen G caresMany committed to global

humanitarian causes

Socially responsible

They volunteer

Travel has a purpose

Pragmatically and practically

find solutions

Fearless travellers

Create own opportunities

Project nomads

Foods of the world

Classic Generation G

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Portability

Flexibility

Recognition

Practical

Opportunities

Employment

Attitudes

We don’t care so much about money, we care about opportunities

We want to move from one job to another, so we want to collect stepping stones to empower ourselves

We are a more creative generation

There’s real pressure to take opportunities and gather experiences all of the time

All I want is to live out of a suitcase with the bare necessities

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Social conscience is now part of youth culture

We are all engaged with different societies

We’ve grown up in a globalised world

We know what’s going on everywhere, all of the time

Society

We’re hyper-connected

Facebook exposes us to lots of ideas, it’s become a visual novel

We cannot commit anything to memory, we have to photo everything and then download it to achieve one-upmanship

Engagement

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Sample

Prospect Research and Marketing

September 22nd to October 5th 2013

2013

819 Domestic

undergraduates

761 International

undergraduates

312 Domestic PGCW

306 International PGCW

268 Domestic graduates

2011 -2012

293 International

graduates 2011 -2012

Sample

31 universities

117 lines of enquiry

21.9% of DOM aged 17-19

32.5% of DOM aged 20-21

Business / Commerce 18% (29.4%)

Law 12.3% (2.4%)

Health Sciences 11.8% (8.8%)

Arts 10.5% (5.3%)

IT / Computer Science 5.3% (12.9%)

Engineering 3.9% (9.4%)

Prospect Research and Marketing

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Prospect Research and Marketing

Fields of study

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00%

   Business / Commerce

   Health Sciences

   Information Technology / Computer Science

   Arts

   Law

   Medicine

   Engineering

   OTHER

   Environmental Sciences

   Media / Communications

   Pharmacy

   Design

   Management

   Natural / Physical Sciences

   Education

   International Studies / International Relations

   Humanities

   Languages

   Planning

   Architecture

   Performing Arts

International Students Australian Students

International audiences

Prospect Research and Marketing

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3.6% of students have a

parent who studied for

a degree in Australia

Singapore 10%

Malaysia 7.8%

Indonesia 4.9%

Undergraduates: 5.9%

Family purchase patterns

Prospect Research and Marketing

Average rental per week:

213.44 ($208.17 in 2012)

Average weekly living

costs: $128.15 ($131.35 in

2012)

23.7% own a car

Expenses

Prospect Research and Marketing

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51.6% work part-

time (50.2% in 2012)

Average hours worked: 12.05

Average hourly rate: $22.39

($20.90)

Part-time employment

Prospect Research and Marketing

Father: 3.6%

Mother: 9.1%

Both parents: 16.3%

Average stay 18.3

days

55.9% stayed with student

14.6% stayed in a three to five

star hotel

9.2% stayed in a budget hotel

Visitors in past year

Prospect Research and Marketing

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Gen G for Global

Formulating impressions: Australian

insights

Prospect Research and Marketing

Prospect Research and Marketing

Individual attainments and accomplishments

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%

   First aid certificate

   School leadership position

   Academic scholarship (university)

   Community Service recognition / award

   Academic scholarship (school)

   Duke of Edinburgh Bronze / Silver

   University prize

   School captain

   Duke of Edinburgh Gold

   International Baccalaureate Diploma

Australian Students

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Prospect Research and Marketing

Individual attainments and accomplishments

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

   First aid certificate

   School leadership position

   Academic scholarship (university)

   Duke of Edinburgh Bronze / Silver

   Community Service recognition / award

   University prize

   Academic scholarship (school)

   School captain

   International Baccalaureate Diploma

   Duke of Edinburgh Gold

Did NOT articipate in an Overseas Study Tour / Exchange at school

Participated in an Overseas Study Tour / Exchange at school

34% of domestic undergraduates

participated in a study tour /

exchange at school

58% of domestic undergraduates

have lived for more than three

months in another country

31% of domestic undergraduates

have participated in a mobility

programme at university

Prospect Research and Marketing

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Prospect Research and Marketing

Countries where students participated in study tours and

exchanges whilst at school

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00%

   Japan

   France

   UK

   USA

   Malaysia

   China

   Germany

   Italy

   Canada

   South Africa

   Sweden

   Switzerland

   Hong Kong

   The Netherlands

   India

   Indonesia

   Greece

   Turkey

   South Korea

Australian Students

Prospect Research and Marketing

Languages spoken to a reasonable standard

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00%

   French

   Cantonese

   Mandarin

   German

   Japanese

   Spanish

   Vietnamese

   Indonesia

   Italian

   Greek

   Korean

   Portuguese

   Russian

   Thai

Australian Students

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Prospect Research and Marketing

Languages which students would be interested in learning

in future

0.00% 5.00% 10.00% 15.00% 20.00% 25.00%

   Spanish

   French

   Mandarin

   Japanese

   German

   Italian

   Cantonese

NONE

   Arabic

   Korean

   Portuguese

   Indonesia

   Russian

   Thai

   OTHERS

International Students Australian Students

Prospect Research and Marketing

Voluntary activities which students regularly participate in

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

   None

   Youth work

   Sports coaching / assistance

   Conservation

   Childcare

   Red Shield / collections

   Homeless / shelters

   Lifesaving

   Aged care

   Libraries

   Animal rescue

   Meal preparation / delivery

   Emergency services

   Scouting

   St Johns Ambulance

International Students Australian Students

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15.4% of Australian students have

participated in a voluntary activity

abroad

43% Teaching

27% Animals and habitats

21% Orphanages

14% Home constructions

13% Human Rights

10% Development

Prospect Research and Marketing

Mobility programmes

Prospect Research and Marketing

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22% of Australian students in the

survey have participated in a mobility

programme as a university student

Of the remainder. 37.4% of Australian

students and 21.6% of international

students are considering a mobility

programme

Prospect Research and Marketing

Prospect Research and Marketing

Benefits of participating in a mobility programme

0.00% 5.00% 10.00%15.00%20.00%25.00%30.00%35.00%40.00%45.00%50.00%

   An opportunity to explore another country

   Access to different ways of thinking

   Awareness of a different culture

   Immersion into a different society

   Building new networks / friendship groups

   Improved language competency

   Improved employment outcomes

   Independence

   Exposure to a different university environment

   Learning in another education system

International Students Australian Students

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Prospect Research and Marketing

The main reasons cited by the rest for NOT participating in a

mobility programme at university

0.00% 10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%

   Cost

   Do not wish to disrupt studies

   Employment commitments / do not want to lose job

   Separation from partner

   No secondary language skills

   Accommodation concerns

   Family commitments

   Different education system

   Fear of loneliness

   Safety worries

   Dependent family

   Health issues

   Lacking confidence to travel

   Don't enjoy travelling

International Students Australian Students

Prospect Research and Marketing

The country which those students considering a mobility

programme would select

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%

   USA   UK

   Japan   France   China

   Italy   Sweden

   Germany

   Spain   Canada

   India

   Singapore   South Africa

   Cambodia

   Switzerland   Russia

   Mexico

   The Netherlands   Brazil

   Colombia

   Finland   South Korea

   Peru

   Chile   New Zealand

   Ireland

   Hong Kong   Norway   Turkey

   Indonesia   Egypt

   Malaysia

   Vietnam

International Students Australian Students

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Prospect Research and Marketing

How those students considering a mobility programme

believe they would most personally benefit

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%

   Exposure to a different way of learning

   Improved language skills

   Greater understanding of a different culture

   A break without deferring studies

   Maturity

   Self-confidence

   Way of standing out from other students

   Access to courses not available at home

   New friendships / networks

   Sense of self-achievement

   Something to discuss at job interviews

International Students Australian Students

Prospect Research and Marketing

The countries which students would most like to visit within

five years of graduating

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%

   UK

   USA

   Japan

   Germany

   France

   Canada

   Italy

   Brazil

   New Zealand

   Spain

   Hong Kong

   India

   Sweden

   China

   Norway

   Greece

   South Africa

   Ireland

   Argentina

   Switzerland

   The Netherlands

   Egypt

   Finland

   South Korea

   Thailand

   Turkey

   Mexico

   Peru

   Singapore

   Vietnam

   Cambodia

International Students Australian Students

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Previous exposure

Prospect Research and Marketing

37.3% had visited

Australia before

studying (37.1% 2012)

(Singapore 81%, Malaysia 53%,

HK 55%, Indonesia 42%)

Past travel

Holiday with family: 55.1%

Visit family: 22.6%

Visit friends: 13.2%

Study tour: 9.4%

Holiday with friends: 7.5%

Visit places to study: 6.8%

Attend a graduation: 5.3%

During the last visit,

38.1% visited the place

where they are

studying

(2011: 36%)

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18.1% have a sibling

who has studied or is

studying in Australia

(2011 17.6%, 2012 18.5%)

Family purchase patterns

74% of siblings are

studying in the same city

Prospect Research and Marketing

30.7% of siblings are

studying at the same

university

23.8% of students and

29.2% of graduates

have close family

permanently residing

in the destination city

Choosing the university

Prospect Research and Marketing

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Prospect Research and Marketing

High and low levels of importance attributed by Australian

students when choosing their university

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

Reputation for employment outcomes

Courses partly taught by industry professionals

Ranking of the university

Industry / work experience opportunities

The course has a strong practical component

Courses partly taught by industry professionals

Opportunity to participate in an exchange

Impressions of university from Open Day

Closest university to my home

Knowing friends at the university

Impressions of the university gained from Facebook, YouTube, etc.

Very low importance Very high importance

Prospect Research and Marketing

High and low levels of importance attributed by international

students when choosing their university

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

Ranking ofthe university

The coursehas a strong

practicalcomponent

Ranking ofthe course

Coursespartly taughtby industry

professionals

Strongrecognition ofthe university

back home

Directpathway intothe university

/ course

Knowingfriends whohave studied

at theuniversity

Friendsstudying at

the university

Impressionsof the

universitygained fromFacebook,You Tube,

etc.

Very high importance Very low importance

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Prospect Research and Marketing

The most attractive pathway into university

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

   College on thecampus of my

intendeduniversity

   College in myhome country

   Entirely onlinepathway

programme

   Half online andhalf at college in

my home country

   Intensivesummer school inmy home country

plus online

   Off campuscollege in the

centre of the citywhere I wish to

study

International students

Prospect Research and Marketing

The factors which make a great university to study in

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%

   Study facilities

   Reputation of academics

   Sense of community

   International university connections

   Central location

   Large library

   Peaceful environment

   Lots of extra-curricular activities

   Strong research environment

   Events

   Recreational facilities

   Gardens and landscape

   Beautiful buildings

   Food courts

   On campus accommodation

   Central quadrangle

International Students Australian Students

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Sources of information

Prospect Research and Marketing

Prospect Research and Marketing

Where international students FIRST learned about studyin in

Australia

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00%

   Agent

   Internet

   Friends who studied in Australia

   IDP

   Exhibition

   Family who studied in Australia

   Family who live in Australia

   Google search

   Friends who live in Australia

   Newspaper article or advert

   Conference

   School counsellor

   Teacher at school

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Cross referencing secondary information sources:

37.1% Google Maps

34.7% Local accommodation websites

24.7% Google images

20.6% A tourism website

10.6% You Tube clips

12.9% Facebook of existing students in Australia

Prospect Research and Marketing

Overall performance

Prospect Research and Marketing

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Prospect Research and Marketing

How students would rate their own performance against key criteria

(very high)

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

Communicationskills

Evidence ofleadership andorganisational

skills

Technologyskills

Internationaltravel

experiences

High academicresults

Workexperience

Participation inextra-curricular

activities

Secondlanguage

Australian Students International Students

Prospect Research and Marketing

How students would rate their own performance against key criteria

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Internationaltravel

experiences

Communicationskills

Evidence ofleadership andorganisational

skills

High academicresults

Participation inextra-curricular

activities

Workexperience

Technologyskills

Secondlanguage

Participated in a mobility program me at University NOT participated in a mobility programme at University

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Prospect Research and Marketing

For international students, very high and low levels of satisfaction

against a range of criteria

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%

Access to university / institution facilities and services

The overall quality of education

Recognition of Australian degrees

The relevance of Australian education to employment

Access to entertainment and leisure options in Australia

The practical nature of Australian education

The overall experience of living in Australia

The community's awareness of international students

Accommodation quality

Future career opportunities in Australia

Access to part-time employment

Very low satisfaction Very high satisfaction

Employability is on

everyone’s lips

Prospect Research and Marketing

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Prospect Research and Marketing

The selection attributes which students believe future

employers consider as very high importance

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%100.00%

Communication skills

Work experience related to your degree

Leadership skills

Evidence of teamwork

Technology skills

General work experience

Academic results

Participation in extra-curricular activities

Subjects studied on the course

Second language

Voluntary work

An international exchange experience

International Students Australian Students

Prospect Research and Marketing

The selection attributes which Australian students believe

future employers consider: EXCHANGE EXPERIENCE

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

Participated inan OverseasStudy Tour /Exchange at

school

Did NOTarticipate in anOverseas StudyTour / Exchange

at school

Lived in anothercountry for more

than 3 months

NOT lived inanother countryfor more than 3

months

Participated in amobility programme at University

NOT participatedin a mobility

programme atUniversity

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Prospect Research and Marketing

The selection attributes which Australian students believe

future employers consider: A SECOND LANGUAGE

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

Participated inan OverseasStudy Tour /Exchange at

school

Did NOTarticipate in anOverseas StudyTour / Exchange

at school

Lived in anothercountry for more

than 3 months

NOT lived inanother countryfor more than 3

months

Participated in amobility programme at University

NOT participatedin a mobility

programme atUniversity

Prospect Research and Marketing

The type of organisation which students most aspire to work in

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00%

   Australian Government entity (e.g. Health, Education)

   Multinational

   Small to medium sized Australian enterprise

   Large Australian corporation

   Don't know

   OTHER

   My own start-up business

   Asian corporation

   Small to medium sized foreign enterprise

   Family business

International Students Australian Students

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Prospect Research and Marketing

The strongest two attributes which students can offer a future employer

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%

   High academic standards

   Interpersonal communications

   Teamwork

   Creative / lateral thinking

   Work experience

   Leadership

   Written communications

   Global perspective

   Intercultural communications

   Customer-facing skills

   Travel experiences

   Multi-tasking

   Presentation / public-speaking skills

   Technology skills

   Project management

   Community service

   Debating

International Students Australian Students

Prospect Research and Marketing

The strongest two attributes which students can offer a future employer

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00%

   Interpersonal communications

   Global perspective

   Intercultural communications

   Travel experiences

   High academic standards

   Written communications

   Leadership

   Creative / lateral thinking

   Teamwork

   Work experience

   Multi-tasking

   Presentation / public-speaking skills

   Project management

   Customer-facing skills

   Community service

   Technology skills

   Debating

NOT participated in a mobility programme at University

Participated in a mobility program me at University

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Prospect Research and Marketing

When determing future career outcomes, the factors awarded a very

high level of importance

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Passion forthe field

Make adifference to

the world

Long-term jobsecurity

InternationalopportunitieS

High earningpotential

Opportunitiesto build

internationalnetworks

Highlychallengingsituations

Studiousresearch

environment

Familypreferences

A corporateenvironment

Australian Students International Students

55.7% of Australian students want to work in Australia

after they graduate and 24.6% want to work in another

country.

Prospect Research and Marketing

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Prospect Research and Marketing

Those who said another country the country they would choose

0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%

   UK

   USA

   Germany

   Canada

   Japan

   The Netherlands

   China

   France

   Hong Kong

   Singapore

   Spain

   Cambodia

   India

   South Korea

   Thailand

   Argentina

   Brazil

   Chile

   Indonesia

   Italy

   New Zealand

   Vietnam

   Malaysia

International Students Australian Students

Prospect Research and Marketing

Confidence in securing various graduate outcomes:

GRADUATE EMPLOYMENT

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

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Prospect Research and Marketing

Confidence in securing various graduate outcomes:

HIGH ACADEMIC RESULTS

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Australian Students InternationalStudents

   Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

Prospect Research and Marketing

Confidence in securing various graduate outcomes:

MAXIMISING MY STUDY EXPERIENCE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

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Prospect Research and Marketing

Confidence in securing various graduate outcomes:

AN INTERNSHIP OR INDUSTRY PLACEMENT

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at all confident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

Prospect Research and Marketing

Confidence in securing various graduate outcomes:

FINDING A CAREER I WILL ENJOY

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at all confident

   Not confident

   Neutral

   Reasonablyconfident

   Extremely confident

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Prospect Research and Marketing

Confidence in securing various graduate outcomes:

OBTANING PRACTICAL WORKPLACE SKILLS THROUGH MY STUDIES

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

Prospect Research and Marketing

Confidence in securing various graduate outcomes:

CREATING AN ATTRACTIVE AND DIVERSE RESUME

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

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Prospect Research and Marketing

Confidence in securing various graduate outcomes:

HAVING A DEGREE THAT EMPLOYERS WILL RECOGNISE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

Prospect Research and Marketing

Confidence in securing various graduate outcomes:

OBTAINING USEFUL WORK EXPERIENCE

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

AustralianStudents

InternationalStudents

   Not at allconfident

   Not confident

   Neutral

   Reasonablyconfident

   Extremelyconfident

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Prospect Research and Marketing

Confidence in securing various graduate outcomes:

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

Having aqualification

thatemployers

will recognise

Maximisingmy study

experience

Creating anattractive anddiverse CV /

resume

Achieving highacademic

results

Finding acareer I will

enjoy

Obtaininguseful workexperience

Obtainingpractical

workplaceskills through

my studies

Findingsuitablegraduate

employment

Securing aninternship or

industryplacement

Participated in a mobility program me at University NOT participated in a mobility programme at University

Prospect Research and Marketing

Willingness to support future promotiional activities

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Join your institution's alumni association

Act as a mentor for newly arriving students in your city

Provide assistance at pre-departure briefings in your homecountry

Act as a city ambassador back in your home countr

Provide support at Australian promotional events whereyou are now living

   Definitely yes    Yes    Maybe    No    Definitely no

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Generation G

One journey never completed without another one planned

They are actively engaged in travel, voluntary work etc.

Their perspectives are global

The word is portability

Life is a kitbag of experiences, opportunities and

capabilities

Conclusions

Prospect Research and Marketing

From mid-November

research.com.au

[email protected]