understanding generation g -...
TRANSCRIPT
16/10/2013
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Understanding
Generation G
Robert Lawrence
Prospect Research and Marketing
What follows Gen Y?
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Gen Y
All about me, me and meProspect Research and Marketing
UK Sunday Times, August 2012
Or i?
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So could Gen Y become Gen MY?
Or why?
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Or G.
Generation G.
Generation GlobalProspect Research and Marketing
Global citizens
One journey is rarely completed
without another one planned
Receptive to challenges, fights
causes, protects the
environment, value family
Influence of multiculturalism in
broadening perspectives.
Gen G caresMany committed to global
humanitarian causes
Socially responsible
They volunteer
Travel has a purpose
Pragmatically and practically
find solutions
Fearless travellers
Create own opportunities
Project nomads
Foods of the world
Classic Generation G
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Portability
Flexibility
Recognition
Practical
Opportunities
Employment
Attitudes
We don’t care so much about money, we care about opportunities
We want to move from one job to another, so we want to collect stepping stones to empower ourselves
We are a more creative generation
There’s real pressure to take opportunities and gather experiences all of the time
All I want is to live out of a suitcase with the bare necessities
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Social conscience is now part of youth culture
We are all engaged with different societies
We’ve grown up in a globalised world
We know what’s going on everywhere, all of the time
Society
We’re hyper-connected
Facebook exposes us to lots of ideas, it’s become a visual novel
We cannot commit anything to memory, we have to photo everything and then download it to achieve one-upmanship
Engagement
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Sample
Prospect Research and Marketing
September 22nd to October 5th 2013
2013
819 Domestic
undergraduates
761 International
undergraduates
312 Domestic PGCW
306 International PGCW
268 Domestic graduates
2011 -2012
293 International
graduates 2011 -2012
Sample
31 universities
117 lines of enquiry
21.9% of DOM aged 17-19
32.5% of DOM aged 20-21
Business / Commerce 18% (29.4%)
Law 12.3% (2.4%)
Health Sciences 11.8% (8.8%)
Arts 10.5% (5.3%)
IT / Computer Science 5.3% (12.9%)
Engineering 3.9% (9.4%)
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Fields of study
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00%
Business / Commerce
Health Sciences
Information Technology / Computer Science
Arts
Law
Medicine
Engineering
OTHER
Environmental Sciences
Media / Communications
Pharmacy
Design
Management
Natural / Physical Sciences
Education
International Studies / International Relations
Humanities
Languages
Planning
Architecture
Performing Arts
International Students Australian Students
International audiences
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3.6% of students have a
parent who studied for
a degree in Australia
Singapore 10%
Malaysia 7.8%
Indonesia 4.9%
Undergraduates: 5.9%
Family purchase patterns
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Average rental per week:
213.44 ($208.17 in 2012)
Average weekly living
costs: $128.15 ($131.35 in
2012)
23.7% own a car
Expenses
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51.6% work part-
time (50.2% in 2012)
Average hours worked: 12.05
Average hourly rate: $22.39
($20.90)
Part-time employment
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Father: 3.6%
Mother: 9.1%
Both parents: 16.3%
Average stay 18.3
days
55.9% stayed with student
14.6% stayed in a three to five
star hotel
9.2% stayed in a budget hotel
Visitors in past year
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Gen G for Global
Formulating impressions: Australian
insights
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Individual attainments and accomplishments
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%
First aid certificate
School leadership position
Academic scholarship (university)
Community Service recognition / award
Academic scholarship (school)
Duke of Edinburgh Bronze / Silver
University prize
School captain
Duke of Edinburgh Gold
International Baccalaureate Diploma
Australian Students
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Prospect Research and Marketing
Individual attainments and accomplishments
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
First aid certificate
School leadership position
Academic scholarship (university)
Duke of Edinburgh Bronze / Silver
Community Service recognition / award
University prize
Academic scholarship (school)
School captain
International Baccalaureate Diploma
Duke of Edinburgh Gold
Did NOT articipate in an Overseas Study Tour / Exchange at school
Participated in an Overseas Study Tour / Exchange at school
34% of domestic undergraduates
participated in a study tour /
exchange at school
58% of domestic undergraduates
have lived for more than three
months in another country
31% of domestic undergraduates
have participated in a mobility
programme at university
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Prospect Research and Marketing
Countries where students participated in study tours and
exchanges whilst at school
0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00%
Japan
France
UK
USA
Malaysia
China
Germany
Italy
Canada
South Africa
Sweden
Switzerland
Hong Kong
The Netherlands
India
Indonesia
Greece
Turkey
South Korea
Australian Students
Prospect Research and Marketing
Languages spoken to a reasonable standard
0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00%
French
Cantonese
Mandarin
German
Japanese
Spanish
Vietnamese
Indonesia
Italian
Greek
Korean
Portuguese
Russian
Thai
Australian Students
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Prospect Research and Marketing
Languages which students would be interested in learning
in future
0.00% 5.00% 10.00% 15.00% 20.00% 25.00%
Spanish
French
Mandarin
Japanese
German
Italian
Cantonese
NONE
Arabic
Korean
Portuguese
Indonesia
Russian
Thai
OTHERS
International Students Australian Students
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Voluntary activities which students regularly participate in
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
None
Youth work
Sports coaching / assistance
Conservation
Childcare
Red Shield / collections
Homeless / shelters
Lifesaving
Aged care
Libraries
Animal rescue
Meal preparation / delivery
Emergency services
Scouting
St Johns Ambulance
International Students Australian Students
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15.4% of Australian students have
participated in a voluntary activity
abroad
43% Teaching
27% Animals and habitats
21% Orphanages
14% Home constructions
13% Human Rights
10% Development
Prospect Research and Marketing
Mobility programmes
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22% of Australian students in the
survey have participated in a mobility
programme as a university student
Of the remainder. 37.4% of Australian
students and 21.6% of international
students are considering a mobility
programme
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Benefits of participating in a mobility programme
0.00% 5.00% 10.00%15.00%20.00%25.00%30.00%35.00%40.00%45.00%50.00%
An opportunity to explore another country
Access to different ways of thinking
Awareness of a different culture
Immersion into a different society
Building new networks / friendship groups
Improved language competency
Improved employment outcomes
Independence
Exposure to a different university environment
Learning in another education system
International Students Australian Students
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Prospect Research and Marketing
The main reasons cited by the rest for NOT participating in a
mobility programme at university
0.00% 10.00%20.00%30.00%40.00%50.00%60.00%70.00%80.00%
Cost
Do not wish to disrupt studies
Employment commitments / do not want to lose job
Separation from partner
No secondary language skills
Accommodation concerns
Family commitments
Different education system
Fear of loneliness
Safety worries
Dependent family
Health issues
Lacking confidence to travel
Don't enjoy travelling
International Students Australian Students
Prospect Research and Marketing
The country which those students considering a mobility
programme would select
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00%
USA UK
Japan France China
Italy Sweden
Germany
Spain Canada
India
Singapore South Africa
Cambodia
Switzerland Russia
Mexico
The Netherlands Brazil
Colombia
Finland South Korea
Peru
Chile New Zealand
Ireland
Hong Kong Norway Turkey
Indonesia Egypt
Malaysia
Vietnam
International Students Australian Students
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Prospect Research and Marketing
How those students considering a mobility programme
believe they would most personally benefit
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%
Exposure to a different way of learning
Improved language skills
Greater understanding of a different culture
A break without deferring studies
Maturity
Self-confidence
Way of standing out from other students
Access to courses not available at home
New friendships / networks
Sense of self-achievement
Something to discuss at job interviews
International Students Australian Students
Prospect Research and Marketing
The countries which students would most like to visit within
five years of graduating
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00% 50.00%
UK
USA
Japan
Germany
France
Canada
Italy
Brazil
New Zealand
Spain
Hong Kong
India
Sweden
China
Norway
Greece
South Africa
Ireland
Argentina
Switzerland
The Netherlands
Egypt
Finland
South Korea
Thailand
Turkey
Mexico
Peru
Singapore
Vietnam
Cambodia
International Students Australian Students
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Previous exposure
Prospect Research and Marketing
37.3% had visited
Australia before
studying (37.1% 2012)
(Singapore 81%, Malaysia 53%,
HK 55%, Indonesia 42%)
Past travel
Holiday with family: 55.1%
Visit family: 22.6%
Visit friends: 13.2%
Study tour: 9.4%
Holiday with friends: 7.5%
Visit places to study: 6.8%
Attend a graduation: 5.3%
During the last visit,
38.1% visited the place
where they are
studying
(2011: 36%)
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18.1% have a sibling
who has studied or is
studying in Australia
(2011 17.6%, 2012 18.5%)
Family purchase patterns
74% of siblings are
studying in the same city
Prospect Research and Marketing
30.7% of siblings are
studying at the same
university
23.8% of students and
29.2% of graduates
have close family
permanently residing
in the destination city
Choosing the university
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Prospect Research and Marketing
High and low levels of importance attributed by Australian
students when choosing their university
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%
Reputation for employment outcomes
Courses partly taught by industry professionals
Ranking of the university
Industry / work experience opportunities
The course has a strong practical component
Courses partly taught by industry professionals
Opportunity to participate in an exchange
Impressions of university from Open Day
Closest university to my home
Knowing friends at the university
Impressions of the university gained from Facebook, YouTube, etc.
Very low importance Very high importance
Prospect Research and Marketing
High and low levels of importance attributed by international
students when choosing their university
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
Ranking ofthe university
The coursehas a strong
practicalcomponent
Ranking ofthe course
Coursespartly taughtby industry
professionals
Strongrecognition ofthe university
back home
Directpathway intothe university
/ course
Knowingfriends whohave studied
at theuniversity
Friendsstudying at
the university
Impressionsof the
universitygained fromFacebook,You Tube,
etc.
Very high importance Very low importance
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Prospect Research and Marketing
The most attractive pathway into university
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
45.00%
College on thecampus of my
intendeduniversity
College in myhome country
Entirely onlinepathway
programme
Half online andhalf at college in
my home country
Intensivesummer school inmy home country
plus online
Off campuscollege in the
centre of the citywhere I wish to
study
International students
Prospect Research and Marketing
The factors which make a great university to study in
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%
Study facilities
Reputation of academics
Sense of community
International university connections
Central location
Large library
Peaceful environment
Lots of extra-curricular activities
Strong research environment
Events
Recreational facilities
Gardens and landscape
Beautiful buildings
Food courts
On campus accommodation
Central quadrangle
International Students Australian Students
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Sources of information
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Where international students FIRST learned about studyin in
Australia
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00%
Agent
Internet
Friends who studied in Australia
IDP
Exhibition
Family who studied in Australia
Family who live in Australia
Google search
Friends who live in Australia
Newspaper article or advert
Conference
School counsellor
Teacher at school
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Cross referencing secondary information sources:
37.1% Google Maps
34.7% Local accommodation websites
24.7% Google images
20.6% A tourism website
10.6% You Tube clips
12.9% Facebook of existing students in Australia
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Overall performance
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Prospect Research and Marketing
How students would rate their own performance against key criteria
(very high)
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
Communicationskills
Evidence ofleadership andorganisational
skills
Technologyskills
Internationaltravel
experiences
High academicresults
Workexperience
Participation inextra-curricular
activities
Secondlanguage
Australian Students International Students
Prospect Research and Marketing
How students would rate their own performance against key criteria
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
Internationaltravel
experiences
Communicationskills
Evidence ofleadership andorganisational
skills
High academicresults
Participation inextra-curricular
activities
Workexperience
Technologyskills
Secondlanguage
Participated in a mobility program me at University NOT participated in a mobility programme at University
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Prospect Research and Marketing
For international students, very high and low levels of satisfaction
against a range of criteria
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00%
Access to university / institution facilities and services
The overall quality of education
Recognition of Australian degrees
The relevance of Australian education to employment
Access to entertainment and leisure options in Australia
The practical nature of Australian education
The overall experience of living in Australia
The community's awareness of international students
Accommodation quality
Future career opportunities in Australia
Access to part-time employment
Very low satisfaction Very high satisfaction
Employability is on
everyone’s lips
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Prospect Research and Marketing
The selection attributes which students believe future
employers consider as very high importance
0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%100.00%
Communication skills
Work experience related to your degree
Leadership skills
Evidence of teamwork
Technology skills
General work experience
Academic results
Participation in extra-curricular activities
Subjects studied on the course
Second language
Voluntary work
An international exchange experience
International Students Australian Students
Prospect Research and Marketing
The selection attributes which Australian students believe
future employers consider: EXCHANGE EXPERIENCE
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
Participated inan OverseasStudy Tour /Exchange at
school
Did NOTarticipate in anOverseas StudyTour / Exchange
at school
Lived in anothercountry for more
than 3 months
NOT lived inanother countryfor more than 3
months
Participated in amobility programme at University
NOT participatedin a mobility
programme atUniversity
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Prospect Research and Marketing
The selection attributes which Australian students believe
future employers consider: A SECOND LANGUAGE
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
Participated inan OverseasStudy Tour /Exchange at
school
Did NOTarticipate in anOverseas StudyTour / Exchange
at school
Lived in anothercountry for more
than 3 months
NOT lived inanother countryfor more than 3
months
Participated in amobility programme at University
NOT participatedin a mobility
programme atUniversity
Prospect Research and Marketing
The type of organisation which students most aspire to work in
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00%
Australian Government entity (e.g. Health, Education)
Multinational
Small to medium sized Australian enterprise
Large Australian corporation
Don't know
OTHER
My own start-up business
Asian corporation
Small to medium sized foreign enterprise
Family business
International Students Australian Students
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Prospect Research and Marketing
The strongest two attributes which students can offer a future employer
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%
High academic standards
Interpersonal communications
Teamwork
Creative / lateral thinking
Work experience
Leadership
Written communications
Global perspective
Intercultural communications
Customer-facing skills
Travel experiences
Multi-tasking
Presentation / public-speaking skills
Technology skills
Project management
Community service
Debating
International Students Australian Students
Prospect Research and Marketing
The strongest two attributes which students can offer a future employer
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00%
Interpersonal communications
Global perspective
Intercultural communications
Travel experiences
High academic standards
Written communications
Leadership
Creative / lateral thinking
Teamwork
Work experience
Multi-tasking
Presentation / public-speaking skills
Project management
Customer-facing skills
Community service
Technology skills
Debating
NOT participated in a mobility programme at University
Participated in a mobility program me at University
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Prospect Research and Marketing
When determing future career outcomes, the factors awarded a very
high level of importance
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Passion forthe field
Make adifference to
the world
Long-term jobsecurity
InternationalopportunitieS
High earningpotential
Opportunitiesto build
internationalnetworks
Highlychallengingsituations
Studiousresearch
environment
Familypreferences
A corporateenvironment
Australian Students International Students
55.7% of Australian students want to work in Australia
after they graduate and 24.6% want to work in another
country.
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Prospect Research and Marketing
Those who said another country the country they would choose
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 35.00% 40.00% 45.00%
UK
USA
Germany
Canada
Japan
The Netherlands
China
France
Hong Kong
Singapore
Spain
Cambodia
India
South Korea
Thailand
Argentina
Brazil
Chile
Indonesia
Italy
New Zealand
Vietnam
Malaysia
International Students Australian Students
Prospect Research and Marketing
Confidence in securing various graduate outcomes:
GRADUATE EMPLOYMENT
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
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Prospect Research and Marketing
Confidence in securing various graduate outcomes:
HIGH ACADEMIC RESULTS
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Australian Students InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
Prospect Research and Marketing
Confidence in securing various graduate outcomes:
MAXIMISING MY STUDY EXPERIENCE
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
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Prospect Research and Marketing
Confidence in securing various graduate outcomes:
AN INTERNSHIP OR INDUSTRY PLACEMENT
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at all confident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
Prospect Research and Marketing
Confidence in securing various graduate outcomes:
FINDING A CAREER I WILL ENJOY
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at all confident
Not confident
Neutral
Reasonablyconfident
Extremely confident
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Prospect Research and Marketing
Confidence in securing various graduate outcomes:
OBTANING PRACTICAL WORKPLACE SKILLS THROUGH MY STUDIES
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
Prospect Research and Marketing
Confidence in securing various graduate outcomes:
CREATING AN ATTRACTIVE AND DIVERSE RESUME
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
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Prospect Research and Marketing
Confidence in securing various graduate outcomes:
HAVING A DEGREE THAT EMPLOYERS WILL RECOGNISE
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
Prospect Research and Marketing
Confidence in securing various graduate outcomes:
OBTAINING USEFUL WORK EXPERIENCE
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
AustralianStudents
InternationalStudents
Not at allconfident
Not confident
Neutral
Reasonablyconfident
Extremelyconfident
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Prospect Research and Marketing
Confidence in securing various graduate outcomes:
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
Having aqualification
thatemployers
will recognise
Maximisingmy study
experience
Creating anattractive anddiverse CV /
resume
Achieving highacademic
results
Finding acareer I will
enjoy
Obtaininguseful workexperience
Obtainingpractical
workplaceskills through
my studies
Findingsuitablegraduate
employment
Securing aninternship or
industryplacement
Participated in a mobility program me at University NOT participated in a mobility programme at University
Prospect Research and Marketing
Willingness to support future promotiional activities
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Join your institution's alumni association
Act as a mentor for newly arriving students in your city
Provide assistance at pre-departure briefings in your homecountry
Act as a city ambassador back in your home countr
Provide support at Australian promotional events whereyou are now living
Definitely yes Yes Maybe No Definitely no
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Generation G
One journey never completed without another one planned
They are actively engaged in travel, voluntary work etc.
Their perspectives are global
The word is portability
Life is a kitbag of experiences, opportunities and
capabilities
Conclusions
Prospect Research and Marketing
From mid-November
research.com.au