Name_______________________________________ Class______________________________

Unit Test 1

Answer all thirty questions. There is one mark per question.

VOCABULARY: GOOD COMMUNICATORS

1 Replace the underlined meanings with adjectives a-g.

a outgoing / b reserved / c coherent / d rambling / e communicative / f responsive / g persuasive

1 He’s often quite reluctant to speak at meetings but when he does speak it’s usually something

relevant. ______

2 I have no idea what they were talking in a confused way about. They just went on and on!

______

3 Send your assistant to negotiate. She’s very good at influencing people. ______

4 The argument behind this report is clearly expressed and easy to understand. ______

5 We need a new sales manager who is more of an extrovert than the last one. ______

6 I think you’ll find that they’ll be positive and listen to any new ideas to take this project

forward. ______

7 Just because someone is very accurate and knows English grammar, it doesn’t mean that they

are able to put their message across. ______

2 Complete sentences 8-14 with answer a, b or c.

8 The whole meeting was a complete __________ of time.

a save b waste c share

9 The board will have to __________ the real problems and stop pretending they don’t exist.

a engage b digress c face

10 Hang on a moment. I also asked my department to do this. We aren’t ____________ work, are

we?

a duplicating b copying c wasting

11 The new software they’ve ____________ is great. It makes my job so much easier.

a interrupted b allocated c installed

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12 Can I stop you there? I feel that we’re starting to ___________ from the main issue.

a ramble b digress c confuse

13 My job is to look at the budgets and ____________ resources fairly.

a waste b allocate c reserve

14 If she could learn to ___________ her ideas more eloquently, she’d be more convincing.

a express b engage c influence

LANGUAGE REVIEW: IDIOMS

3 Each sentence contains one wrong word. Delete it and write the correct word.

15 To get it in a nutshell, we’re going to have to let you go. _________

16 Let’s get straight at the point and talk about what’s on offer. __________

17 I heard on the wavelength that you’re leaving. Is it true? ___________

18 We seem to be talking at cross roads. What exactly are you saying? ___________

19 As usual, the newspapers have got the wrong piece of the stick and reported it incorrectly.

____________

20 I’ve called this meeting to take you all in the picture with regard to my future at the company.

____________

21 I simply can’t make head or foot of these instructions. _____________

22 OK. I’m not going to beat in the bush. We’ve had a complaint about you. _______________

SKILLS: DEALING WITH COMMUNICATION BREAKDOWN

4 Re-order the words to make phrases for dealing with communication breakdown on the phone.

23 repeat you that could

____________________________________________________________________?

24 I sorry catch didn’t that quite

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____________________________________________________________________.

25 spell please that you would

____________________________________________________________________?

26 you read back to can that I

____________________________________________________________________?

27 not I’m with you.

____________________________________________________________________.

28 we’ve lets’ over agreed go what

____________________________________________________________________.

29 I back can you call

____________________________________________________________________?

30 me could information have you more let

____________________________________________________________________?

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