united kingdom e-government strategy andrew stott uk transparency board formerly deputy cio, uk...
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United Kingdom e-Government Strategy Andrew Stott UK Transparency Boardformerly Deputy CIO, UK Government and Director, data.gov.uk
Bahrain22 April 2014 0.1b
Five Pillars of e-Government in the UK
Open Data
Digital by Default
Common Approach to Infrastructure
Project Control
Innovation
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Open Data
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What is Open Data?
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Open data is data
that can be freely used,
reused and redistributed
by anyone for any purpose.
Big Open Government Data
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Government Data
Big Data Open Data
Big Open Gov Data
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Government Data
Big Data Open Data
Prescriptions
MedicalRecords
National Security Data
Network Rail
Store Cards
GovernmentSpending
RailTimetables
Open Data backed by two Prime Ministers
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“Public information does not belong to Government, it belongs to the public.”
“Greater transparency will enable the public to hold politicians and public bodies to account”
Objectives of Open Data
New Economic and Social Value
Improved public services
More Transparent Government
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Objectives of Open Data
New Economic and Social Value
Improved public services
More Transparent Government
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Business Intelligence
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Medicine
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Public Transport Information
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Logistics
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Insurance
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Investment
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Objectives of Open Data
New Economic and Social Value
Improved public services
More Transparent Government
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Performance of individual schools
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Performance of individual hospitals
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Performance of local police and courts
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Open Data used to drive Citizen Engagement
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Local team
Telephone, website, Facebook and Youtube ….
Local police
Twitter feed
How YOU can get involved
It’s very local
Accessible data on crime
Attract Inform Engage Action
Objectives of Open Data
New Economic and Social Value
Improved public services
More Transparent Government
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Where does my money go?
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Is My Money Being Spent Well?
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Organisational Transparency
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Where the personis in the structure
PayResponsibilities
Contact details
Plus … an unanticipated benefit
New Economic and Social Value
Improved public services
More Transparent Government
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More Efficient Government
Knowing what information exists
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Sharing information within government
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Improving government data
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4 years of data.gov.uk
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Delivery Incrementally
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Clear, common, licensing approach
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Releasing the data people want
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Digital By Default
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Digital by default
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Relative costsWeb=1.00
Channel Central Government
Local Government
Web 1 1
Call Centre 20 19
Face to Face 50 57
Saving from making digital the preferred channel: ~£1.7bn/year
One website, focused on users not agencies
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Consistent Service Design
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Make it quick and easy to do – “while you’re still upset about it”
37Total time: Less than 90 seconds!
Focus on most heavily used transactions
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Realistic about adoption rates
39Based on 17 case studies
Moving to Mobile
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Savings will accumulate over time
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Common Approach to Infrastructure
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United Kingdom G-Cloud
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“Cloudstore” access to public cloud services
462 suppliers(75% SMEs)
3185 services Re-compete every
6 months “Accredit Once” “G-Host”
Public Services Network
Network of networksCentral and local governmentA range of accredited suppliers, common
standards and competing on price and services
Strict conditions of connection raising‒ Cybersecurity compliance‒ Personnel vetting
Reported 40%-60% savings
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Project Control
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Scarred by past large project failures
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Project Controls
Central approval of all but the smaller projectsApproval is not certain!Strong presumption against projects >£100m
total costTests against
‒ digital strategy‒ use of common infrastructure‒ open standards/open source‒ innovation
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Innovation
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Agencies expected to help innovators
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Incubating an Open Data Ecosystem
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Promoting Use of Data
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Photos: @memespring, @MadLabUK, @paul_clarke
Continuously engage with developers
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The Digital Service Development Path
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Public experimentation
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Many changes each day
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Crowd-sourcing regulatory reform
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40% of comments rated useful by agency50% of regulations will be scrapped/changed
Giving people use of their own data
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End
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