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Slide 2 UPIC Mentor Training Effective Mentoring Relationships University Professional Internships and Co-Op Program (UPIC) 314 Hendrix Student Center 864-656-0282 http://career.clemson.edu Slide 3 T he University Professional Internship Program operates with a 6 person staff: Director - Troy Nunamaker, M.Ed., M.H.R.D. Directs program, program guidelines and budget Coordinates staff and serves as primary liaison and spokesperson for the program Provides career programs, advising and counseling Associate DirectorCaren Kelley-Hall, Ed.D., C.P.R.W. Conducts site visits and coordinates career internship course Manages mentor and intern programs, assessments and reporting Provides career programs, advising and counseling Assistant Director--Lisa Robinson, J.D. Conducts site visits, assists with mentor and intern programs Provides career programs, advising and counseling University Professional Internship Counselor--Jenna Tucker, M.Ed. Conducts site visits and assists with UPIC programming Provides career programs, advising and counseling Program Coordinators, Colleen Lashley and Stacey Huddleston Manages job postings, intern hiring and payroll Assists with mentor and intern programs UPIC Graduate Assistant Morgan Clardy UPIC Optimization InternHenrietta Maindidze Slide 4 The UPIC program began when President Barker came up with the idea to provide targeted experiential learning opportunities to students on campus. Part of the 2020 road map We are fortunate to have approval and support at highest level to make this a reality. Slide 5 Student Engagement Mentored Career Opportunities Students who are engaged in a solid and reputable on-campus internship program will achieve a heightened sense of career readiness and professionalism. A carefully planned internship opportunity, proper supervision and mentorship make all the difference. Slide 6 2012-2013 UPIC provided over 200 experiential learning opportunities and we are expanding to provide 500 additional internships by Fall 2014 Slide 7 work experience related to a students major and/or career interest. Cooperative Education and Internship Association (CEIA) Internships are often referred to as "experiential learning - unlike classroom learning, the student gains this knowledge not from lectures, reading, and exams, but rather from on-the- job experience. Slide 8 UPIC InternshipPart-Time Work Connected to learning outcomes Intentional supervision and mentoring Paid position Benefits the student and university Project driven work Not connected to learning outcomes Unintentional supervision Paid position Benefits the organization Task driven work Slide 9 Slide 10 UPIC Program Dedicated Mentors Talented & Skilled Interns at Clemson Better Interns in the Field Strong Reputation of Clemson Students Attract Mentors and Students Slide 11 Shift in mindset professional On-Campus Internships are: Structured Intentional Supervised/Mentored Offer in-depth, out-of-class, and field-based discovery learning Slide 12 Assessed during staff site visit questions and final evaluations Relationship to internship assessed during final evaluation survey questions Transferable Skills: Communication Skills Critical Thinking Skills Interpersonal Skills Leadership Skills Eight General Education Competencies: Arts and Humanities Critical Thinking Cross-Cultural Awareness Ethical Judgment Mathematics Natural Science Science Technology and Society Social Sciences Slide 13 The online Internship Course (INT) is mandatory for all UPIC interns and is linked to the program to serve several purposes: To align the internship more closely to an academic component To certify that learning outcomes are in fact accomplished. To provide students with an official transcript designation upon successful completion Deadline to hire or rehire: All interns must be hired and enrolled in the UPIC INT course by May 21 (the last day to drop a class or withdraw without a W). Mentors should verify their interns INT course enrollment upon completion of all hiring paperwork. Unable to continue internship and INT course: If your intern is unable to continue the internship due to unforeseen circumstances, the UPIC staff will evaluate the instance if notified before July 8 (the last day to drop a class or withdraw from the University without final grades). Mentors should provide the UPIC staff with additional information and/or statement/ Once the circumstance is confirmed and ratified by UPIC staff, the student will be dropped from course and terminated from the program. Any request for termination and INT course drop received after July 8 will be processed by the Registrars office. Slide 14 Complete emailed assignments: *Internship Quiz *Goals Statement *Reflection Paper *Photo Release Form *Submit Photos *Final Evaluation Slide 15 Assessment information is gathered via site visit observations and reports forms are used to capture site visit information. A site visit rubric along with the Transferable Skills Sheet further informs evaluation of skill development Slide 16 InternMentor Summary of your experience so far What are your goals for this internship? How are you being challenged and supported? What are your goals for your intern What type of challenging opportunities are you offering? What future projects do you have planned to foster development? Slide 17 Interns check off their skill development in several categories, for example: Communication Skills Public presentations speaking Editing skills Articulating original ideas Critical Thinking Skills Identify problems Examine data Analyze connections Interpersonal Skills Understand group dynamics Develop rapport Provide support Leadership Skills Organize/manage projects Set goals priorities Coordinate tasks Slide 18 Fostering Good Mentoring Relationships Slide 19 Committed and capable of developing student interns as it relates to their career aspirations/majors. Comply with the expectations of the UPIC Program: Provide Updates Participate in Site Visits Provide Mentoring Submit Final Evaluations Slide 20 Enthusiastic about program Willing and able to spend time with interns Interested in teaching, working with interns Knowledgeable in technical areas Comfortable providing on-going feedback Set the tone for a positive experience Slide 21 Create a Welcome Packet A welcome letter Departmental/area profile (accomplishments, organizational chart and contact information) Intern description and responsibilities Nametag, key, mailbox, access to shared drives etc. Office etiquette and dress code Calendar of events (deadlines, important dates, staff meetings) Slide 22 Email the office alerting them of the arrival of your new intern Provide a brief biography about the intern: major, career goals, etc. Colleagues can make your new intern feel welcome by initiating introductions and answering questions when possible Slide 23 Orient your new intern Provide a welcome packet Take a tour and introduce them Start your intern on assignments Even on day 1 Excited and ready to learn Studies have shown that interns who are familiarized early on with their host site are more productive early on than those who are not as well orientated. Slide 24 Set a schedule to meet with intern Should be on a regular basis Provide feedback and ensure projects are on track Encourage intern to keep a list of nonurgent issues/tasks Can tackle these on a weekly basis Not directly related to project progress Slide 25 Review: Expectations; Projects; and Responsibilities Set goals and establish any additional learning outcomes. Provide professional development opportunities: * Training * Meeting attendance * Conferences/seminars Slide 26 Performance concerns from student interns arise just as they do with any fulltime employees Provide and solicit feedback from intern Cultivate personal strengths and natural aptitudes Provide interns with a sense of accomplishment Interns who feel valued fuel positive word of mouth Slide 27 MentorsInterns UPIC Program EVALUATION GOAL Make improvements and enhance internship opportunities through constant and consistent review Slide 28 Full-time: $14.00 per hour, 320 required hours (all students capped at 28 hours/week) Part-time: $10.00 per hour, 160 required hours (student can plan for 10-15 hours/week) Until further notice, the UPIC program will continue to utilize paper timesheets for intern payroll in Spring 2014. For any questions related to human resources or intern payroll, please contact Colleen Lashley at clashle@clemson.educlashle@clemson.edu Slide 29 Questions? Now that you have finished viewing this PowerPoint presentation, please send a notification email with your name and department to jennat@clemson.edu and mention Mentor Training Completion in the subject line.jennat@clemson.edu Please complete our training evaluation survey University Professional Internships and Co-op Program (UPIC) 314 Hendrix Student Center Main Line: (864) 656-0282