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UPS Rate and Service Guide Daily Rates Effective January 5, 2004

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UPS Rate and Service GuideDaily Rates Effective January 5, 2004

Synchronized Commerce is about orchestrating the flow of goods, funds and information. It’s getting the right product to the right place, at the right time, at the right cost.

Beyond package delivery, UPS brings together crucial servicesthat make your company tick – from supply chain management to cross-border freight to financial services. And, it’s all backed by advanced technology tools and an unsurpassed global deliverynetwork.

You’ll be surprised just what we can do for you. Our expanding portfolio of unmatched services will help you synchronize yourbusiness processes so you’re more efficient and effective than ever before.

Navigate the world of international trade with confidence. Ship to more postal codes. Focus on your core competencies while we handle your logistics. Forge newer, stronger links in your supply chain.

All this, from a single source you already know and trust.

1

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33

In the world of synchronized commerce, shipping packages is where the rubber meets the road. And shipping is easy with UPS: just pack, label and ship. Domestic or international,documents or freight, we enable global commerce.

Pack. Protect your shipment with a strong box and adequatepadding. Close it securely and label it properly to help it arrive without a hitch.

Label. It’s easier online. Generate labels, estimate delivery dates and rates, even arrange a pickup. Online at UPS.com®.

If you’re away from your computer, just use this UPS Rate and Service Guide to determine your rate. It’s based on your service option, package size and weight, and zone.

Ship. Just give your package to us.

– Arrange a pickup at your home or office online at UPS.com or by calling 1-800-PICK-UPS®

– Use one of over 45,000 UPS Drop Boxes nationwide

– Stop by The UPS StoreTM

– Give your package to any UPS driver

4

Prepare Your ShipmentThe ins and outs of boxes and labels – getting your package ready.

Packaging Guidelines 6

Special Packaging Needs 10

UPS-Provided Packaging 12

Process Your ShipmentExpress or Ground? Select your service, then figure out the zone and rate.

Determine the Service Option 14

Determine Weight and Size 16

Determine the Zone 20Domestic 20Export 58To Canada 64Import Freight Collect 85

Determine the Rate 22Domestic

UPS® SonicAir® 23UPS Next Day Air® Early A.M.® 24-27UPS Next Day Air® 28-31UPS Next Day Air Saver® 32-35UPS 2nd Day Air A.M.® 36-39UPS 2nd Day Air® 40-43UPS 3 Day SelectSM 44-47UPS Ground – Commercial 48-51UPS Ground – Residential 52-55UPS Hundredweight Service® 56-57

Process Your Shipment (continued)

ExportUPS SonicAir 70-71UPS Worldwide Express PlusSM 72-75UPS Worldwide ExpressSM 72-75UPS Worldwide ExpeditedSM 76-79UPS Standard To Canada 80-82Shipment Pricing 83

Import Freight CollectUPS Worldwide Express Plus 92-95UPS Worldwide Express NA1SM 92-95UPS Worldwide Express 92-95UPS Worldwide Expedited 96-99UPS 3 Day SelectSM

From Canada 100-101UPS Standard From Canada 102-103Shipment Pricing 103

Additional Services 104

Automated Processing 112

Manual Processing 115

Other Charges 129

Service Restrictions 132

Access to UPS 134

Essential InformationThe rest of the story – tracking, billing and business solutions.

Track Your Shipment 136

Understand Your Bill 140

More Business Solutions 142

Terms and Conditions 144

Index 156

Visit UPS.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments or to request a pickup.

Table of Contents

5

6

Packaging Guidelines

Note: To prepare packages for UPS shipment, you can use your own packaging orcontainers available from UPS. We offer a variety ofcontainers free of charge for UPS Air Services. To orderthese supplies, please visit “Get UPS Labels, Paks, andMore” within the Shipping tab at UPS.com®.

Note: A double-wall containershould be used for an item(s)weighing more than 80 pounds.

*Fragile objects – such aselectronics, glass, ceramicsand artwork – may requirespecial packaging for safeshipment; these packages may require added cushion-ing or a double box. Pleaserefer to UPS.com under“Special Packaging Needs.”For any additional assistance with packing fragile objects,contact the UPS ProfessionalServices® Package Lab [email protected] call 1-877-877-7229.

Make sure you:

– Use a rigid box with flaps intact.

– Remove any labels, HazardousMaterials indicators and othershipment markings from the box.

– Wrap items separately.

– Use adequate cushioningmaterial.

– Use strong tape designed for shipping.

– Do not use string or paper over-wrap.

– Use a single address label thathas clear, complete delivery and return addresses.

– Place a duplicate address labelinside the box.

Step-by-Step

Shipping Checklist

Simply by observing a few basicprinciples when preparing yourshipment, you can help ensurethat your package travels safely to its destination. The four stepsoutlined here cover the keyconsiderations in packing mostarticles with care.

1. Use a corrugated box.Use a new or “almost new”corrugated box. The more a box is used, the more it loses itsoriginal protective qualities andmay not adequately protect yourshipment. If you must reuse abox, make sure it is rigid and in excellent condition with no punctures, tears, rips or cornerdamage, and that all flaps areintact. Shoeboxes, gift boxes or other paperboard boxes are not recommended. Remove old address labels, Hazardous

Materials indicators such asdiamond labels and markings, as well as delivery markings and bar codes from the previousshipment.

UPS recommendschoosing a boxstrength that issuitable for its

contents, basedon the UPS Box

Strength Guidelines. Never exceedthe maximum gross weight limitfor the box, which is printed onthe Box Maker’s Certificate on thebottom flap of most boxes.

After years of testing and analysis,engineers at the UPS ProfessionalServices® Package Lab (see page11) have developed box strengthspecifications for single-packagedistribution. Refer to the chart onthe following page for recommen-dations in determining the propersize and maximum gross weightlimit of a box.

Follow these steps when using the UPS Box Strength Guidelineschart to select the most appro-priate box for your shipment.

1. Weigh items to be shipped.

2. Measure and add together the length, width and height of the box.

3. Select the appropriate rowwhere the criteria in bothcolumns A and B are met.

4. Use column C to identify therecommended Bursting Teststrength box. Or, use column D to identify the recommendedEdge Crush Test strength box. At least one of these specifica-tions can be found on the BoxMaker’s Certificate.

2. Provide internal protection.It’s important to cushion thecontents of your package properly.

Wrap each item separately. Fragilearticles* need suitable separationfrom each other and from thecorners, sides, top and bottom of the box. Each item should besurrounded by at least two inches of cushioning and be placed atleast two inches away from thewalls of the box. This will preventproduct-against-product damageand protect the contents fromshock and vibration which canpass from the outside of the boxto the contents.

7

*The size limit on the abovechart refers to the maximumsize of a box that can bemanufactured based on thestrength of the corrugatedmaterial. The size limitspecified in this chart and on the Box Maker’s Certificateis for box strength properties as opposed to length and girthmeasurements used by UPSfor oversize measurements.See page 18 for more informa-tion on calculating oversizemeasurements.

Proper cushioning material,combined with a strong outercontainer, will protect your ship-ment. Use enough cushioningmaterial to ensure that the con-tents cannot move when you shakethe box. The following materials

can be used for cushioning and protection:

– Air-encapsulated plastic (bubble pack)

• Designed to protect andcushion lightweight items.

• Use multiple wraps/layers toensure product is completelyprotected, especially aroundcorners and edges.

– Inflatable packaging (air bags)

• Used primarily as void-fillmaterial for lightweight items.

• Can be preformed to provideproper cushioning perfor-mance for specific products.

• Extreme hot or cold temper-atures may affect the ability of air bags to provide adequateproduct protection.

• Not recommended for itemswith sharp corners or edges.

– Expanded polystyrene “peanuts”

• Used primarily as void-fillmaterial for lightweight items.

• Overfill the box with peanuts,then gently close the flaps and seal.

• Due to the shifting and settlingproperties of peanuts, it isrecommended that a minimumof three inches of cushioningbe used around the contents.

• Not recommended for use with flat, narrow or denseproducts that may migrate to the edge or bottom of thecarton during transit.

– Engineered foam enclosures

• Should be preformed forspecific products for propercushioning performance.

• Materials may include expandedpolystyrene, polyethylene,polypropylene or copolymers.

– Foam-in-place (a foam, sprayedinto the box or mixed in packets,that expands and forms a protec-tive mold around contents)

Prepare Your Shipment

Step-by-Step (continued)

The above box strengths are only guidelines to help assure the containment and protectionof products transported through single-package distribution environments. They are not to be considered packaging specifications, and all packaged products should be tested inaccordance with industry-recognized performance tests to ensure the most appropriatelevel of product protection is achieved.

UPS Box Strength GuidelinesA B C D

Maximum Weight Size Limit of Bursting Edge Crushof Contents Box (inches)* Test Test (ECT)

(lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width)

SINGLE-WALL CORRUGATED CONTAINERS

30 75 200 3240 75 200 4050 85 250 4465 95 275 5580 105 350 NA

DOUBLE-WALL CORRUGATED CONTAINERS

60 85 200 4880 95 275 51

100 105 350 61120 110 400 71140 115 500 82150 120 600 NA

8

Packaging Guidelines

• Provides good cushioningwhen foam is evenly dis-tributed around the contents.

• Select appropriate density of foam to meet packagingneeds which can range fromvoid-fill application to high-performance cushioning.

– Corrugated board

• Can be laminated together to form blocks or pads, whichare useful for blocking andbracing items inside the box.

• Can also be die-cut, slit orscored to form trays, partitionsor liners to increase packagestrength, improve performanceor separate items from eachother within the package.

• Not recommended for fragileitems.

– Paper cushioning (multi-layeredpaper padding) – not newspaper

• Ideal for wrapping medium-to large-sized, non-fragileitems and those that mayrequire moisture absorption.

• Excellent for void fill.

– Crumpled kraft paper – notnewspaper

• Used primarily as a void-fillmaterial for light- to medium-weight, non-fragile items anditems that are suitable for suchpacking materials.

• To enhance performance, it isrecommended that the paper be tightly crumpled.

• Use at least four inches ofpaper around and between thecontents. Ensure that there is at least four inches of packingon all six sides of the box.

Clothing, blankets and pillows arenot proper cushioning materials.

3. Close it securely.Proper closure is just as importantas adequate cushioning.

To close a box securely, applythree strips of tape to both the top and bottom of the box, so the middle and two edge seamsare sealed (see illustration belowleft). Use a strong tape such asthe types described below:

– Pressure-sensitive plastic or nylon-reinforced tape

• Use a tape at least two inches or more in width.

• Generally, the easiest, mostconvenient tape to use. It isversatile because it will adherewithout water and can stick toa variety of surfaces and shapes.

– Water-activated reinforced tape

• Use 60-pound grade tape at least three inches wide.

• Reinforced fibers in the tapeprovide additional strength,making it less susceptible to splitting or tearing.

• Caution: Adhesion to thecontainer may be affected by elements such as highhumidity, wetness of tape or dust.

Step-by-Step (continued)

9

Note: If using a mailing tube,place the label horizontally,with the sides of the labelpointing toward the ends of the tube, so the bar codecan be scanned. If labeling an irregularly shaped item,make sure the label is placedon a flat surface to allow for scanning.

Note: The smart labelsproduced by UPS WorldShip®,UPS Internet Shipping, UPSCampusShipTM and UPS OnLine®

Compatible vendor shippingsystems include bar codes androuting codes that help ensureaccurate routing and promptdelivery of your shipments. In addition, the use of smartlabels allows for fast access to tracking and deliveryinformation.

Do not use masking, cellophane,duct or water-activated papertapes; also, do not use string or paper over-wrap.

4. Use proper labeling.For timely and accurate delivery,keep these points in mind whenlabeling your package:

– Always include the receiver’s ZIP Code with the completeaddress. For internationalshipments, include a contactname, telephone number and postal code.

– Make every effort to obtain a street address. If you do use a P.O. box address, the recipi-ent’s telephone number mustbe included on the label. Apackage addressed to a P.O. box may experience delays and will not be covered by

any UPS Service Guarantee. An Address Correction charge also will apply. Army Post Office(APO) and Fleet Post Office (FPO) addresses are notaccepted by UPS.

– Include the suite, apartment or unit number, if applicable.Failure to do so may subject theshipper to an Address Correctioncharge.

– Place the shipping label on thetop of the box. To avoid confu-sion, place only one addresslabel on the box. If using apacking slip, place it on thesame surface of the box as theaddress label.

– Do not place the label on aseam, edge, closure or on top of sealing tape.

– Remove or cross out old labelsor markings.

– Always include your completereturn address including fullstreet address and ZIP Code. For international shipments,include a contact name, tele-phone number and postal code.

– Place a duplicate label or otherform of address informationinside the package.

Prepare Your Shipment

Step-by-Step (continued)

Note: Please see page 129 forservice restrictions related toshipping Hazardous Materialsand International DangerousGoods. For additional informa-tion, refer to the UPS HazardousMaterials Guide at UPS.com®.

If you ship the following items, consider their special packaging needs.

Irregularly Shaped Items and Bare MetalsTape the address label on a flat surface of the item being shipped. Cover thelabel with clear tape. Do not use “flying tags.” Blunt all sharp or protrudingedges with taped-on, corrugated cardboard pieces. Protect the surface ofthe item as needed. An Additional Handling charge will apply. See page 129 for details.

Fabric and WallpaperRolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaper roll is shipped in a bag, it is recommended to use a bagwith a minimum thickness of six mils. Make sure the bag is tightlywrapped and taped against the roll to reduce the risk of tearing. A tailon an item shipped in a bag must be compressed to the body of theitem using tape. Place the address label on a flat surface of the itembeing shipped. Place duplicate address labels inside cores or betweentop layers of material. An Additional Handling charge may apply. See page 129 for details.

TiresApply a wide band of pressure-sensitive tape through the center andcompletely around the body of the tire so that the tape is attached to itself.Attach your address label to the tape band where it covers the tread. Coverthe entire label with clear tape. An Additional Handling charge will apply. See page 129 for details.

Bundled or Strapped BoxesOnly same-sized boxes may be strapped together. Use a minimum of fourcrisscrossed bands, two in each direction. An address label must be placed oneach box. When strapping boxes together, each box must be strong enough tohold the total weight of the strapped bundle. For example, if two 40-poundboxes are banded together into an 80-pound package, both componentsshould be in boxes with at least an 80-pound weight capacity. An AdditionalHandling charge may apply. See page 129 for details.

Packages Weighing More Than 70 PoundsPackaging materials need to be evaluated carefully for packages weighingmore than 70 pounds.

– Boxes need to be of strong construction, preferably with seams that arestitched or stapled, not glued. Check the strength of the box by checking the Box Maker’s Certificate to make sure the size limit and gross weight limitare not exceeded. For recommendations on determining the proper size and maximum gross weight limit of a box for individual package shipments,refer to the UPS Box Strength Guidelines chart in Step 1 on page 7.

– Use new boxes whose strength has not been compromised by humidity or prior-use wear and tear.

10

Special Packaging Needs

HEAVYPACKAGE

WEIGHT

lbs

70 lbs+31.5 kg+

011468

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 2

12 LBS

SHIP

TO:JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 2

12 LBS

SHIP

TO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 212 LBS

SHIP

TO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

11Prepare Your Shipment

Note: Visit “Get UPS Labels,Paks, and More” within theShipping tab on UPS.com®

or call 1-800-PICK-UPS® torequest Heavy Package stickers.

Packages Weighing More Than 70 Pounds (continued)

– Seal with heavy-duty tape, preferably reinforced, by applying three strips to both the top and bottom of the box so the middle and two edge seams are sealed.

– Dense cushioning material is a must. Expanded polystyrene “peanuts” and crumpled paper are not acceptable because they crush and shift under heavy loads. Customized corrugatedboard or engineered foam enclosures are more suitable and reinforce the rigidity of the outer box.

A UPS Heavy Package sticker is required whenever you ship packages weighing more than 70 pounds. Place the sticker to the right of the address label, and write the package’s weight in the white box.

Large PackagesFor all packages that exceed 130 inches in length and girth combined:

Container– Use a box whose integrity has not been compromised by humidity or prior-use wear and tear.

– Ensure the box is of adequate strength for the size and weight of the product by checking theBox Maker’s Certificate to ensure the size limit and weight limit of the box has not been exceeded.• Start by calculating the size of the box by adding the length, width and height of the box together.Compare this value with the size limit specified on the Box Maker’s Certificate. Next, compare the shipment weight of the box with the weight limit specified on the Box Maker’s Certificate.

• If either the size limit or weight limit has been exceeded, it may be necessary to increase thestrength of the box. For recommendations on determining the appropriate strength of a box for individual shipments, refer to the UPS Box Strength Guidelines chart in Step 1 on page 7.

– Containers made from materials other than corrugated paperboard (such as wood, plastic, poly bags, etc.) should be constructed as appropriate for the product’s weight and size toprovide adequate protection.

Cushioning– Select appropriate cushioning materials (such as engineered foam enclosures, foam-in-place

or custom corrugated board) to provide adequate protection for the product’s size and weightconfiguration.

– Expanded polystyrene “peanuts” and crumpled paper may not be appropriate for large packages as they may crush, shift or settle and expose the product to a high risk of damage.

Closure– Large packages also need a more robust closure to prevent package failure

during handling and delivery. Use reinforced or stronger packaging tapes or heavy-gauge staples.

UPS Professional Services® Package LabThe UPS Professional Services Package Lab helps customers find effective andcost-efficient packaging for products. Packaging engineers evaluate the currentor proposed package, conduct a variety of industry-accepted tests, and pre-pare a written report that recommends modifications to improve performance,economy and efficient use of materials. The package lab also monitors the latestdevelopments in package-testing research worldwide. Contact the packagelab at [email protected] or call 1-877-877-7229 for details.

12

UPS-Provided Packaging

Convenience for Your DocumentsThe UPS Express Envelope is now available with a“window,” making it ideal forlabels printed on plain paper.Simply insert the printed labelinto the built-in pouch, andyou’re ready to go! Availablefor letter- and legal-sizedocuments.

“Greener” PackagingYou’ll find our packaging a bit“greener,” thanks to a jointproject with the Alliance forEnvironmental Innovation. Thechanges made have helpedconserve natural resources,save energy and reduce solidwaste. And they make forpretty tough packaging, too.

Choose Your PackagingUse your packaging or ours.We offer a variety of freecontainers for selected services. To request supplies,visit “Get UPS Labels, Paks,and More” within the Shippingtab at UPS.com® or call 1-800-PICK-UPS®.

*Dimensional weight mayapply for internationalshipments. See page 17 for details.

UPS Express EnvelopeWhether shipping standard or legal-size documents or looking for a way to show your concern for the environment, UPS offers you several options.

Letter-size Envelope is available in standard, window and reusable.

Dimensions: 12.5" x 9.5"

100 percent recycled fiber (80 percent post-consumer)

Legal-size Envelope is available two ways – with a built-in shippingpouch or reusable.

Dimensions: 15" x 9.5"

100 percent recycled fiber (80 percent post-consumer)

For UPS Next Day Air® or UPS 2nd Day Air® service, the UPS Express Envelope may be used for correspondence, urgent documents andelectronic media. No weight limit for Next Day Air.

For UPS Worldwide ExpressSM, the UPS Express Envelope may be used only for documents of no commercial value. No weight limit.

Note: When shipping internationally, the UPS Express Envelope may be used only for items that are considered to be documents by thedestination country.

UPS Express PakMade from tear-resistant material and ideal for flat, unbreakable items, such as large reports and bulky documents. Charges are based on weight and zone.*

Dimensions: 16" x 12.75"

15 percent post-consumer content

UPS Express BoxThis sturdy box is perfect for a wide variety of merchandise. Charges are based on weight and zone.* Available in three sizes.

Dimensions: 17.5" x 12.5" x 3" (large)

15.125" x 11.25" x 3" (medium)

12.25" x 10.875" x 2" (small)

90 percent post-consumer fiber

Synchronizing the world of commerce

Express Envelope

Synchronizing the world of commerce

Legal Express Envelope

Express Pak

Synchronizing the world of commerce

Express Box

Synchronizing the world of commerce

13

UPS Express TubeProtects larger documents that can be rolled instead of folded, such as blueprints, charts, maps, drawings and posters. Charges are based on weight and zone.*

Dimensions: 38" x 6" x 6" x 6"

90 percent post-consumer fiber

UPS 10 Kg Box® and UPS 25 Kg Box®

Charges are based on flat rate and zone. Export forms are included. Shipments exceeding the maximum weights will be charged the regular UPS Worldwide Express PlusSM or UPS Worldwide ExpressSM rate. Available only when the shipper is paying the freight charges.

Dimensions: 25 kg: 19.75" x 17.25" x 13.875"

10 kg: 16.5" x 13.25" x 10.75"

Refer to the chart below to select your packaging.

Prepare Your Shipment

*Dimensional weight mayapply for internationalshipments. See page 17 for details.

UPS NextDay Air®

UPS 2nd DayAir A.M.®

UPS WorldwideExpress PlusSM

UPS WorldwideExpeditedSM

UPS Next DayAir® Early A.M.®

UPS Next DayAir Saver®

UPS 2ndDay Air®

UPS WorldwideExpressSM

UPS Express Envelope � � � � � � �

UPS Express Pak � � � � � � � �

UPS Express Box � � � � � � � �

UPS Express Tube � � � � � � � �

UPS 10 Kg/UPS 25 Kg Box � �

14

Determine the Service Option

Domestic

Fastest UPS® SonicAir®

UPS Next Day Air®

Early A.M.®

Faster UPS Next Day Air®

UPS Next Day Air Saver®

UPS 2nd Day Air A.M.®

UPS 2nd Day Air®

Fast UPS 3 Day SelectSM

UPS Ground

Domestic Multiple-Piece Shipments

UPS Hundredweight Service®

International Export

Fastest UPS SonicAir

UPS WorldwideExpress PlusSM

Faster UPS Worldwide ExpressSM

UPS WorldwideExpeditedSM

Fast UPS Standard To Canada

International ImportFreight Collect

Fastest UPS Worldwide Express Plus

UPS Worldwide Express NA1SM

Faster UPS Worldwide Express

UPS WorldwideExpedited

Fast UPS 3 Day SelectSM

From Canada

UPS Standard From Canada

Note: For additional detailsabout UPS service options, see the rate section beginningon page 22.

UPS® SonicAir®

Guaranteed delivery coast-to-coast, usually in four to six hours.Available 24 hours a day, 365days a year. Specific delivery time guaranteed at time of orderplacement.

UPS Next Day Air® Early A.M.®

Guaranteed overnight delivery on business days by 8:00 a.m. to major cities in the 48 contig-uous states and by 8:30 a.m. tomost other U.S. cities, includingAnchorage, Alaska.

Additionally, we deliver to literallythousands more ZIP Codes thananyone else. Optional Saturdaypickup and delivery service is also available.

UPS Next Day Air®

Fast, guaranteed delivery to all 50 states and Puerto Rico by10:30 a.m., noon or end of thenext business day, depending on destination. Some shipments to and from remote locations may require additional time intransit. Visit UPS.com® or call

1-800-PICK-UPS® for delivery timecommitments. Optional Saturdaydelivery is also available to loca-tions that have a 10:30 a.m. ornoon delivery time on businessdays. Optional Saturday pickup isavailable from most U.S. locations.

UPS Next Day Air Saver®

Guaranteed delivery by 3:00 p.m.or 4:30 p.m. the next business dayto commercial destinations whereUPS Next Day Air delivery is com-mitted by 10:30 a.m. or noon,respectively.

Shipments to residential locationswithin the Next Day Air Saverarea are delivered by end of day.

Not available to destinationswhere UPS Next Day Air iscommitted for end of day.

UPS 2nd Day Air A.M.®

Guaranteed delivery by noon on the second business day to metropolitan commercialdestinations where UPS Next Day Air delivery is committed by 10:30 a.m. Not available todestinations where UPS Next Day

Air delivery is committed by noonor end of day. Optional Saturdaypickup is available.

UPS 2nd Day Air®

Guaranteed on-time delivery to all 50 states and Puerto Rico bythe end of the second businessday. Optional Saturday pickup is available.

UPS 3 Day SelectSM

Guaranteed delivery by the end of the third business day to and from every address in the 48 contiguous states.

UPS GroundGuaranteed day-definite deliveryto every address within the 48 contiguous states.

UPS Hundredweight Service®

This service is designed for ship-ments UPS classifies as Less-than-PalletLoadSM (LPLSM). An idealalternative to traditional LTL (Less-Than-Truckload) service for multiple-piece shipmentsweighing less than 1,000 pounds.

UPS® SonicAir®

Available every day. Guaranteedservice from the United States to more than 180 countries andterritories worldwide. Service is typically completed within 24 hours, including customsclearance. Specific delivery time guaranteed at time of order placement.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m.on the next business day to majormetropolitan areas in Canada.Guaranteed delivery by 9:00 a.m.the second business day to majorbusiness centers in 14 Europeancountries.

We have more guaranteed, time-definite delivery options than anyone else. When do you need it there?

Domestic

International Export

15

UPS Worldwide ExpressSM

Guaranteed delivery to more than215 countries and territories.

Delivery guaranteed by 10:30 a.m.the second business day for ship-ments to major business centers,including more than 1,000 citiesacross Europe, and by end of dayto most other destinations.

When you call for an early pickupfrom a major metropolitan area,overnight delivery of ExpressEnvelopes and documents is guar-anteed by the end of the nextbusiness day to the world’s mostimportant business centers inEurope, Asia and Mexico.

For UPS Worldwide Express ship-ments to Canada, overnightdelivery of Express Envelopes and packages is guaranteed by10:30 a.m. the next business dayto most major business centersand by the end of the businessday to most other destinations in Canada.

UPS Worldwide ExpeditedSM

Guaranteed delivery to more than 61 destination countries:

– To Canada, typically within two business days to mostdestinations.

– To Mexico, typically within three business days.

– To major destinations in Europe,Asia, and Central and SouthAmerica, typically within four or five business days.

UPS Standard To CanadaGuaranteed, economical grounddelivery to most addresses in the10 provinces of Canada.

Process Your Shipment

International Export (continued)

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:00 a.m.or 8:30 a.m., depending on desti-nation, from major business centersaround the world to major businesscenters in the United States.

UPS Worldwide Express NA1SM

Guaranteed overnight deliveryacross the United States frommany major European businesscenters. All Worldwide Expressdestinations will receive ExpressEnvelopes, documents andpackages by 10:30 a.m. the next business day from Europe if an earlier pickup is requested in select origin postal codes.

UPS Worldwide ExpressSM

Guaranteed delivery from morethan 170 countries and territories.Overnight delivery of ExpressEnvelopes, documents andpackages is guaranteed frommajor business centers acrossCanada and Mexico. Two-daypackage delivery is guaranteedfrom most of Europe.

UPS Worldwide ExpeditedSM

Delivery is guaranteed within two to five days, depending on origin. Available from morethan 61 countries:

– From Canada, typically withintwo business days.

– From Mexico, typically withinthree business days.

– From Europe, Asia, and Centraland South America, typicallywithin four or five business days.

UPS 3 Day SelectSM

From CanadaGuaranteed delivery by the end of the third business day frommost locations in Canada to everyaddress in the 48 contiguous states.

UPS Standard From CanadaGuaranteed, economical grounddelivery from Canada to everyaddress in the 48 contiguous states.

International Import Freight Collect

16

Determine Weight and Size

Billable Weight: Actual or Dimensional?Determining which weight to use in calculating your raterequires that you determinewhich rule applies. Differentrules apply depending on theservice selected.

Dimensional weight considersdensity, which is the amount of space a package occupies in relation to its actual weight,to determine billable weight.Calculations of dimensionalweight are based on theInternational Air TransportAssociation (IATA) volumetricstandards (subject to changewithout notice).

Note: Packages that exceedUPS weight and size limits arenot accepted for transportation.If found in the UPS system, they are subject to an OverMaximum Limits charge. Seepage 130 or 131 for details.

Irregularly Shaped PackagesMeasure boxes or containersthat are not rectangular todetermine dimensional weightand whether the package iswithin maximum limits. Treatthe irregularly shaped packageas if it were in a regular rectan-gular box. Measure the length,width and height of the pack-age from its extreme points.

Dimensional weight may apply to UPS Next Day Air® Early A.M.®,UPS Next Day Air®, UPS Next DayAir Saver®, UPS 2nd Day Air A.M.®,UPS 2nd Day Air® and UPS 3 Day SelectSM:

1. Determine actual weight.Use any standard scale and roundany fraction of a pound to thenext full pound.

2. Determine dimensionalweight.Multiply the package length by the width by the height. Foreach measurement, round offany fraction to the nearest wholeinch (for example, 1.00" to 1.49"will be considered 1 inch, and1.50" to 1.99" will be considered2 inches). The result is the cubicsize. If this number is 1,728 inches

or less, use the actual weight in your rate calculation.

If this number is more than 1,728 inches, divide the cubicsize by 194 to determine dimen-sional weight in pounds. Increaseany fraction to the next pound.

Multiple PackagesIf you have more than one pack-age to be shipped, consider eachpackage a separate shipment for weight calculation purposes.For UPS Hundredweight Service®

shipments, see pages 56 and 57.

3. Determine billable weight.Compare each package’s actualweight to its dimensional weight.The larger of the two weights isthe billable weight and should be used to calculate the rate.

4. Determine if Large AirPackage rules apply to yourUPS domestic shipments.Large Air PackagesA package shipped using a UPSdomestic air service or UPS 3 Day Select is considered a “LargeAir Package” when its length,combined with twice the width plus twice the height, exceeds130 inches, and is equal to or lessthan 165 inches.

Large Air Packages are subject to a minimum billable rate of $90.After calculating the rate of thepackage, compare the rate to the minimum billable rate, andapply the greater of the two. The minimum billable rate will not apply to UPS HundredweightService shipments.

To determine the rate for single-package shipments with a dimen-sional weight of 150 pounds or more, multiply the packageweight by the price per poundmultiplier.

Domestic Shipments, Including Puerto Rico (Dimensional Weight)

Dimensional Weight = L x W x H194

L = Length in inchesW = Width in inchesH = Height in inches

L W

H

Length

Hei

ght

Width

17Process Your Shipment

For UPS Worldwide Express PlusSM,UPS Worldwide Express NA1SM,UPS Worldwide ExpressSM, UPSWorldwide ExpeditedSM, UPS 3 Day SelectSM From Canada andUPS Standard From Canada:

1. Determine actual weight.Use any standard scale and roundany fraction of a pound to thenext full pound.

2. Determine dimensionalweight.Multiply the package length by the width by the height. Foreach measurement, round off any fraction to the nearest wholenumber (for example, 1.00 to1.49 will be considered 1, and1.50 to 1.99 will be considered2). The result is the cubic size.

For a multiple-package shipment,add the result for all of the pack-ages together. The total is the cubicsize of the shipment. (If you areusing a UPS Shipping Record book,each international package isconsidered a separate shipmentfor billing purposes.)

Divide the cubic size by 166 ifmeasured in inches, or by 6,000 if measured in centimeters, todetermine the dimensional weight.To convert metric measurementsinto pounds, multiply the result by 2.20465. Increase any fractionto the next pound.

3. Determine billable weight.Compare the package’s/shipment’sactual weight to the dimensionalweight. The larger of the twoweights is the billable weight and should be used to calculatethe rate.

International Shipments (Dimensional Weight) Note: Packages that exceedUPS weight and size limits arenot accepted for transportation.If found in the UPS system, they are subject to an OverMaximum Limits charge. Seepage 130 or 131 for details.

Dimensional Weight =

L x W x Hin Pounds 166

L = Length in inchesW = Width in inchesH = Height in inches

L W

H

Dimensional Weight =

L x W x Hin Kilograms 6,000

L = Length in centimetersW = Width in centimetersH = Height in centimeters

L W

H

18

Determine Weight and Size

Note: Packages that exceedUPS weight and size limits arenot accepted for transportation.If found in the UPS system, they are subject to an OverMaximum Limits charge. Seepage 130 or 131 for details.

Determine if Oversize 1, Oversize2 or Oversize 3 rules apply to yourUPS Ground and UPS Standard ToCanada shipments.

Oversize 1A package is considered “Oversize1” (OS1) when its combined lengthand girth exceeds 84 inches, andcombined length and girth is equalto or less than 108 inches, and actualweight is less than 30 pounds.

For each OS1 package, the billableweight is 30 pounds.

Oversize 2A package is considered “Oversize2” (OS2) when its combined lengthand girth exceeds 108 inches, andcombined length and girth is equal

to or less than 130 inches, and actualweight is less than 70 pounds.

For each OS2 package, the billableweight is 70 pounds.

Oversize 3A UPS Ground package is considered“Oversize 3” (OS3) when its com-bined length and girth exceeds130 inches, and combined lengthand girth is equal to or less than165 inches, and actual weight is less than 90 pounds.

For each UPS Ground OS3 package,the billable weight is 90 pounds. A Large Package Surcharge will be applied.

A UPS Standard To Canada pack-age is considered OS3 when its

combined length and girth exceeds130 inches, and combined lengthand girth is equal to or less than165 inches, and actual weight is less than 150 pounds.

For each UPS Standard To CanadaOS3 package, the billable weightis 150 pounds.

Large Package SurchargeA Large Package Surcharge of $40 will be applied to all domes-tic UPS Ground packages, includ-ing UPS Hundredweight Service®,when the size of the packageexceeds 130 inches in length and girth combined.

Domestic and International Shipments (Oversize 1, 2 and 3)

Tool: To help you determine if Oversize, Large Package or Maximum Size rules apply to your package, a 165-inch chain is available upon request by calling 1-800-PICK-UPS®.

Start here 84" 108" 130" 165"

Girth is the distance all the way aroundthe package or object at its widestpoint perpendicular to the length.

Length is the longest side of a packageor object.

GIRTH

Step 1: Measure Girth

• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• •-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-••-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•

-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-

•••••••••••••••••••••••••••••••••••••••••••••••••••••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

LENGTH

Step 2: Measure Length

OS1 OS2 OS3/Large Package

19

Items Shipped in BagsShape – When multiple itemsare shipped in a flexible con-tainer (e.g., burlap or plasticbag), the dimensional or over-size measurements will bedetermined when the exterioris at rest. As this shape willdiffer from placement to place-ment, cubic size or length and girth measurements willbe at the sole discretion ofUPS. As always, the billableweight will be the greater ofthe dimensional or oversizeweight as compared to theactual weight.

Tails – A tail on an item shippedin a bag should be measuredfor the amount of space it takesup in a reasonably compressedfashion. Any tail that is createdby placing an item in a bag mustbe compressed and taped tothe body of the item.

Note: Packages that exceedUPS weight and size limits arenot accepted for transportation.If found in the UPS system, theyare subject to an Over MaximumLimits charge. See page 130 or 131 for details.

Process Your Shipment

The information below applies to all UPS service options exceptUPS® SonicAir®, unless otherwiseindicated. See pages 56 and 57for additional information applyingto UPS Hundredweight Service®.

Maximum WeightFor domestic shipments, the maxi-mum actual weight per packageis 150 pounds. For internationalshipments, the maximum weightof a package may vary by destina-tion or origin. Call the UPS Inter-national Customer Service Centerat 1-800-782-7892 for details.

The maximum weight for a Haz-ardous Materials/InternationalDangerous Goods package (contractual service only) is 70pounds, unless further restrictedin the UPS Hazardous MaterialsGuide at UPS.com®. Call the UPSHazardous Materials Support Centerat 1-800-554-9964 for details.

Maximum LengthThe maximum length per packageis 108 inches or 270 centimeters.A package with the longest sidemeasuring over 60 inches or thesecond-longest side measuringover 30 inches in length will besubject to an Additional Handlingcharge of $5.

Maximum SizeThe maximum size per package is 165 inches or 419 centimetersin length and girth combined. Forirregularly shaped air packages,see page 16 for instructions.

Weight and Size Information

060-089090-099100-127128-136137-139140-142143144-149150-154155

2–23234343

102–

102103102103104103104103

132–

132133132133134133134133

202–

202203202203204203204203

242–

242243242243244243244243

302–

302303302303304303304303

GroundDESTINATION

ZIP CODES

NextDayAir

NextDayAir

Saver

2ndDayAir

2ndDayAir

A.M.

3 Day

Select

ZONES

20

Determine the ZoneDomestic Shipments

Domestic

Note: WorldShip®, UPS InternetShipping, UPS CampusShipTM

or a UPS OnLine® Compatiblevendor shipping system willautomatically determine thezone for you.

Where is your package going? We’ve divided the United States andPuerto Rico into numbered zones. Use your UPS Zone Chart to deter-mine the destination zone for the domestic service option (except UPS®

SonicAir®) you’ve chosen.

Your chart is provided separately and is based on your origin ZIP Code.View or download your UPS Zone Chart at UPS.com®, or order one by calling 1-800-PICK-UPS®.

Within the 48 Contiguous States and to Puerto RicoInstructions are at the top on the front of your UPS Zone Chart. Please notethat UPS Next Day Air® Early A.M.® uses the same zones as UPS NextDay Air®.

Example:If you are shipping from ZIP Codes 00401 to 00599, take the first threedigits of the receiver’s ZIP Code and refer to the sample UPS Zone Chartat right:

For a Ground shipment from an origin in ZIP Code 00401 to a destination located in ZIP Code 12955, the zone is 3.

21Process Your Shipment

From the 48 Contiguous States to Alaska and Hawaii*Instructions are on the back of your UPS Zone Chart. Please note that UPS Next Day Air® Early A.M.® uses the same zones as UPS Next Day Air®.

Example:We provide service to all points in Alaska and Hawaii. Locate the destina-tion ZIP Code on the sample UPS Zone Chart to obtain the zone for theservice level of your choice.

For a UPS Next Day Air shipment from an origin anywhere in the 48 contiguous states to a destination in Alaska located in ZIP Code 99556,the zone is 124.

*Some shipments to Alaska andHawaii require additional timein transit.

NextDayAir

2ndDayAir

ALASKA

DESTINATIONZIP CODES

99501-24 124 22499540 124 22499547-55 126 22699556 124 22499557-59 126 22699561 126 22699563-66 126 226

ZONES

22

Determine the Rate

Domestic and International

Note: WorldShip®, UPS InternetShipping, UPS CampusShipTM, a UPS OnLine® Compatiblevendor shipping system or the Calculate Time and Costapplication on UPS.com® willautomatically determine therate for you.

Note: The applicable UPSRates are determined on thebasis of package and shippercharacteristics, and are there-fore subject to change. VisitUPS.com or see the “Terms and Conditions” beginning on page 144 for details.

You’ve chosen the service option, computed the billable weight and looked up the shipping zone. Now you can determine the rate.And it’s the same process whether you’re shipping domestically,exporting to other countries or importing into the United States.

Domestic, Export and Import Freight Collect (except UPS® SonicAir®)1. Go to the pages listing the rates for the service option you’veselected.

2. Match the billable weight tothe appropriate zone. Add sur-charges if special options oradditional services are selected.

Example:On page 25, for a UPS Next DayAir® Early A.M.® shipment weighing40 pounds where the destinationzone is 104, the rate would be$126.25.

UPS Next Day Air® Early A.M.®

Guaranteed Overnight By 8:00 a.m. Or 8:30 a.m.*

Zones 102 103 104 105 106 107 108 124†

36 Lbs. $72.50 $83.75 $119.00 $126.75 $132.00 $134.25 $137.50 $138.50

37 73.25 84.50 120.75 128.75 134.00 136.50 139.75 140.75

38 74.00 85.25 122.50 130.75 136.00 138.75 142.00 143.00

39 74.75 86.25 124.25 132.75 138.00 141.00 144.25 145.25

40 75.50 87.25 126.25 135.00 140.00 143.25 146.50 147.50

23

UPS® SonicAir®

Same-Day Service

Note: For pickup and delivery, a $2.25 fee will be assessed for each additional mile orfraction thereof beyond a 15-mile radius from destinationairport. See page 111 for UPS®

SonicAir® additional charges.

Note: Hazardous Materials are not accepted in UPS SonicAir service.

Note: Visit https://www.sonicair.ups.com or call 1-800-451-4550 for guarantee details, serviceavailability, delivery time com-mitments or to request a pickup.

Same Day. Any Time. Any Place in the United States.UPS SonicAir offers same-day guaranteed delivery to any address in the United States, typically between fourand six hours. That’s speed. Moreover, there are few limitations: ship at any hour of the day, on any day of theyear, including holidays. That’s flexibility.

Service Highlights– Fast Pickup: Usually within

60 minutes of order placement.

– Guarantee: Specific deliverytimes are guaranteed at orderplacement.

– Ease: For most shipments,simply use your UPS accountnumber and sign the shippingdocument provided by thecourier at the time of pickup.

– Few Size and Weight Limitations:Aircraft can be chartered ifnecessary to accommodateneeds. Certain restrictions mayapply. Call 1-800-451-4550 for more information.

– Anywhere: Send to/from all U.S.addresses. (Please see page 70for UPS SonicAir internationalservice.)

– Proactive: Proactive communi-cation of the shipment statussent via e-mail, phone or fax,including any changes in thedelivery schedule. Proof ofdelivery provided upon ship-ment arrival.

– Verification: We automaticallycontact you to confirm the timeof delivery and provide thename of the person who signedfor it, at no additional charge.

– Tracking: Information availableonline at https://www.sonicair.ups.com 24 hours a day, 365 days a year,or by calling 1-800-451-4550.

– Informed: Tracking informationavailable 30 minutes afterscheduled departure and 30 minutes prior to scheduledarrival, so you know about any potential delay.

– Reports: Detailed performancereports for shipments uponrequest at no additional charge.

– Web-Enabled: Quick quotes,pickup and delivery options,online ordering and tracking,and account management via the Web at https://www.sonicair.ups.com.

– Confirmation: Automatic verbaldelivery confirmation.

Available Options– Door-to-Door: We pick up from

your door and deliver to the finaldestination.

– Hold for Pickup: We pick up fromyour door, deliver to the destina-tion airport and hold for pickupby the recipient.

– Hand-Carry Service: A dedicatedSonicAir courier will carry yourshipment from your door, onboard the flight and to your final destination.

– Aircraft Charter: We can arrangefor a chartered aircraft to trans-port your shipment.

Process Your Shipment

Domestic

Services and Rates

Door-to-Door (48 States) – 25 pounds or less:Shipments picked up and delivered door-to-door . . . . . . . . . . . . . . . $169

Hold for Pickup – 25 pounds or less:Shipments held for recipient pickup at destination airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $153

Retrieval: Shipments picked up at destination airport and delivered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 45

Drive (within 15 miles) – 50 pounds or less:Shipments picked up and driven to destination . . . . . . . . . . . . . . . . . $ 45

Express Freight – 100 pounds or more:Freight shipments delivered door-to-door $1.75 to $3(varies by lane) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . per pound

Hand-Carry: Shipments hand-carried, Based upondoor-to-door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . destination

Based upon Charter: Shipments sent shipment andby chartered aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . destination

24

UPS Next Day Air® Early A.M.®

Guaranteed Overnight By 8:00 a.m. Or 8:30 a.m.*

Domestic

UPS Next Day Air® Early A.M.®

Faster, guaranteed overnightdelivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities,including Anchorage, Alaska.Additionally, we deliver to literallythousands more ZIP Codes thananyone else. Refer to UPS.com®

or call 1-800-PICK-UPS® for deliveryareas. Optional verbal deliveryconfirmation and Saturday pickupand delivery. (Saturday delivery is9:00 a.m. or 9:30 a.m., dependingon destination.) UPS HundredweightService® not available.

Delivery to Residential DestinationsAdd $1.40 to the appropriate Next Day Air Early A.M. rate foreach Express Envelope or packagegoing to a residential destination. A residential delivery is defined as delivery to a location that is a home, including a businessoperating out of a home that does not have an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com or call 1-800-PICK-UPS for a listing of applicable ZIP Codes.

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 102 103 104 105 106 107 108 124†

Letter $41.25 $43.00 $44.00 $44.50 $45.25 $45.75 $46.25 $46.50

1 Lbs. 43.25 46.75 50.00 51.75 53.75 55.25 55.75 57.25

2 44.25 48.00 52.50 54.75 57.00 58.00 58.50 60.50

3 45.75 49.00 55.25 57.25 60.25 61.00 61.75 63.50

4 46.75 50.00 58.00 60.00 63.00 63.75 64.75 66.50

5 47.75 51.00 60.50 62.50 65.75 66.00 67.75 69.50

6 48.50 52.25 62.50 65.25 68.75 69.25 70.75 72.50

7 49.25 53.75 64.75 68.00 71.75 72.25 73.75 75.25

8 50.00 55.25 67.00 70.50 74.75 75.50 76.50 77.75

9 50.75 56.75 69.50 73.25 77.75 78.75 79.50 80.25

10 51.50 57.75 72.00 75.75 80.50 81.50 82.75 83.00

11 52.25 59.00 74.25 78.25 83.00 84.50 85.50 85.75

12 53.00 60.00 76.50 80.75 85.50 87.50 88.50 88.75

13 53.75 61.25 78.75 83.00 88.00 91.00 91.25 91.75

14 54.50 62.25 81.00 85.25 90.50 94.25 94.50 95.00

15 55.25 63.75 83.25 87.75 92.75 96.50 96.75 97.75

16 56.25 64.75 84.50 89.25 94.25 97.00 98.25 99.75

17 57.00 65.75 86.00 91.00 96.00 97.75 100.00 101.75

18 57.75 66.50 87.50 92.75 97.50 99.25 102.00 103.75

19 58.50 67.25 89.00 94.25 99.00 100.75 104.00 105.75

20 59.25 68.00 90.50 96.00 100.75 102.50 106.00 107.50

21 60.00 68.75 92.25 97.75 102.75 104.25 108.00 109.50

22 60.75 69.50 94.00 99.50 104.50 106.00 109.75 111.25

23 61.50 70.50 95.75 101.00 106.25 107.75 111.50 113.00

24 62.25 71.50 97.50 102.75 108.00 109.50 113.25 114.75

25 63.00 72.50 99.00 104.50 109.75 111.25 115.00 116.50

26 64.00 73.75 101.00 106.50 111.50 113.25 116.75 118.25

27 64.75 74.50 102.75 108.50 113.25 115.50 118.50 119.75

28 65.50 75.25 104.50 110.25 115.00 117.25 120.25 121.50

29 66.25 76.25 106.25 112.25 117.25 119.00 122.00 123.50

30 67.25 77.00 108.00 114.25 119.50 120.75 124.00 125.50

31 68.25 78.00 110.00 116.50 121.50 123.00 126.25 127.75

32 69.00 79.00 111.75 118.50 123.50 125.25 128.50 129.75

33 70.00 80.25 113.50 120.50 125.75 127.25 130.50 131.75

34 71.00 81.75 115.25 122.50 127.75 129.50 132.75 133.75

35 71.75 82.75 117.00 124.75 129.75 131.75 135.00 136.00

†Zone 124 is metro Alaska and Hawaii.Some shipments to Alaska and Hawaiirequire additional time in transit.

– Free UPS packaging is available. See pages 12 and 13.

– These UPS Next Day Air Early A.M.rates also apply for shipments fromUPS Drop Boxes.

– The Letter rate applies only to ship-ments sent in UPS Express Envelope or UPS Letter packaging.

*Visit UPS.com or call 1-800-PICK-UPS for guaranteedetails, service availability,delivery time commitments or to request a pickup.

25

UPS Next Day Air® Early A.M.®

Guaranteed Overnight By 8:00 a.m. Or 8:30 a.m.*

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– When shipping via UPS Next Day Air® Early A.M.® service,there is no weight limit onExpress Envelopes containingcorrespondence, urgent docu-ments and electronic media. Express Envelopes shipped viathis service containing itemsother than those listed above are subject to the correspondingrates for the applicable weight of the Express Envelope.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 102 103 104 105 106 107 108 124†

36 Lbs. $72.50 $83.75 $119.00 $126.75 $132.00 $134.25 $137.50 $138.50

37 73.25 84.50 120.75 128.75 134.00 136.50 139.75 140.75

38 74.00 85.25 122.50 130.75 136.00 138.75 142.00 143.00

39 74.75 86.25 124.25 132.75 138.00 141.00 144.25 145.25

40 75.50 87.25 126.25 135.00 140.00 143.25 146.50 147.50

41 76.25 88.25 128.00 137.00 142.25 145.25 148.75 150.00

42 77.00 89.25 129.75 138.75 144.50 147.25 151.00 152.25

43 77.75 90.25 131.75 140.50 146.50 149.25 153.25 154.50

44 78.75 91.25 134.00 142.50 148.50 151.50 155.75 156.75

45 79.75 92.25 135.75 144.25 150.50 153.50 158.25 159.00

46 80.75 93.50 137.50 146.00 152.75 155.75 160.25 161.50

47 81.75 95.00 139.25 148.00 155.00 157.75 162.50 163.50

48 82.50 96.25 141.00 149.75 157.25 160.00 164.75 165.50

49 83.25 97.50 142.75 151.50 159.50 162.25 166.75 167.75

50 84.25 98.75 144.50 153.25 161.50 164.50 169.00 170.25

51 85.25 100.25 146.25 155.00 163.75 167.00 171.50 172.75

52 86.25 102.00 148.00 157.00 166.00 169.25 174.25 175.25

53 87.25 103.50 149.75 158.75 168.00 171.50 176.75 177.75

54 88.25 105.00 151.75 160.50 170.25 173.75 179.50 180.25

55 89.25 106.50 153.50 162.25 172.50 176.25 182.00 182.75

56 90.25 108.25 155.50 164.00 174.75 178.75 184.50 185.25

57 91.50 109.75 157.50 166.00 177.25 181.25 187.00 188.00

58 92.75 111.25 159.50 168.00 179.50 183.75 189.75 190.75

59 93.75 112.75 161.50 170.00 181.75 186.25 192.75 193.75

60 95.00 114.25 163.50 172.25 184.00 188.75 195.75 196.50

61 96.25 115.75 165.50 174.75 186.50 191.50 198.50 199.25

62 97.75 117.25 167.50 177.50 189.00 194.50 201.50 202.75

63 99.00 119.00 169.75 180.00 191.50 197.25 204.75 206.00

64 100.25 120.75 171.75 182.75 194.25 200.00 207.75 209.00

65 101.50 122.50 173.75 185.25 197.00 203.00 210.75 212.00

66 102.75 124.00 176.00 188.00 199.50 206.00 214.00 215.25

67 104.00 125.75 178.50 190.50 202.00 209.00 217.00 218.25

68 105.50 127.75 180.75 193.00 204.75 212.00 220.00 221.25

69 107.00 129.50 183.00 195.75 207.50 215.25 223.00 224.25

70 108.50 131.50 185.25 198.25 210.25 218.50 226.25 227.50

– To determine the rate for a packageweighing more than 70 pounds, please turn the page.

*Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup.

26

UPS Next Day Air® Early A.M.®

Guaranteed Overnight By 8:00 a.m. Or 8:30 a.m.*

Domestic

UPS Next Day Air® Early A.M.®

Faster, guaranteed overnightdelivery on business days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities,including Anchorage, Alaska.Additionally, we deliver to literallythousands more ZIP Codes thananyone else. Refer to UPS.com®

or call 1-800-PICK-UPS® for deliveryareas. Optional verbal deliveryconfirmation and Saturday pickupand delivery. (Saturday delivery is9:00 a.m. or 9:30 a.m., dependingon destination.) UPS HundredweightService® not available.

Delivery to Residential DestinationsAdd $1.40 to the appropriate Next Day Air Early A.M. rate foreach Express Envelope or packagegoing to a residential destination. A residential delivery is defined as delivery to a location that is a home, including a businessoperating out of a home that does not have an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com or call 1-800-PICK-UPS for a listing of applicable ZIP Codes.

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 102 103 104 105 106 107 108 124†

71 Lbs. $109.75 $133.75 $187.75 $200.25 $213.00 $221.50 $229.00 $231.00

72 111.00 135.25 190.25 203.00 215.75 224.50 232.00 234.25

73 112.50 136.75 192.50 205.50 218.50 227.25 235.00 237.25

74 114.00 138.50 195.00 208.25 221.50 230.25 237.75 240.25

75 115.25 140.50 197.50 210.75 224.25 233.25 240.75 243.25

76 116.75 142.75 200.00 213.50 227.00 236.25 243.75 246.25

77 118.25 144.75 202.50 216.00 229.75 239.25 246.75 249.25

78 119.75 146.75 205.00 218.50 232.50 242.00 249.75 252.25

79 121.25 148.75 207.75 221.00 235.25 244.75 253.00 255.25

80 122.75 151.00 210.25 223.75 238.00 247.50 256.00 258.25

81 124.25 153.00 212.75 226.50 241.25 250.25 259.25 261.25

82 125.75 155.00 215.25 229.00 244.25 253.00 262.25 264.25

83 127.25 157.00 218.00 231.50 247.00 255.50 265.25 267.25

84 128.75 159.00 220.75 234.00 249.75 258.00 268.25 270.25

85 130.00 161.25 223.25 236.75 252.50 261.00 271.25 273.00

86 131.25 163.25 226.00 239.50 255.25 263.75 274.25 275.75

87 132.50 165.50 228.50 242.00 257.75 266.75 277.25 278.50

88 133.75 167.50 231.00 244.50 260.50 269.50 280.25 281.25

89 135.00 169.50 233.50 247.00 263.25 272.50 283.25 284.25

90 136.25 171.50 236.25 249.50 266.00 275.75 286.00 287.00

91 137.75 173.50 239.00 252.25 268.75 278.75 289.00 290.00

92 139.25 175.25 241.25 254.75 271.50 281.50 292.00 293.00

93 140.50 176.75 243.75 257.25 274.25 284.25 295.00 296.00

94 141.75 178.75 246.25 259.50 277.00 287.00 298.00 299.00

95 143.25 180.75 248.75 261.75 279.75 289.75 300.75 302.00

96 144.50 182.50 251.00 264.00 282.50 292.75 303.75 304.75

97 145.75 184.25 253.25 266.50 285.25 295.50 306.75 307.75

98 147.00 186.00 255.25 268.75 287.75 298.00 309.75 310.75

99 148.25 187.75 257.25 271.00 290.50 300.75 312.50 313.75

100 149.50 189.50 259.25 273.25 293.25 303.25 315.25 316.75

101 150.75 191.25 261.25 275.75 295.75 306.00 318.00 319.50

102 152.00 192.75 263.50 278.00 298.25 308.75 320.75 322.00

103 153.25 194.50 265.75 280.25 301.00 311.50 323.50 324.75

104 154.50 196.00 268.00 282.75 303.75 314.00 326.25 327.50

105 155.75 197.50 270.25 285.00 306.50 316.50 329.00 330.50

106 157.25 199.25 272.50 287.50 309.00 319.25 331.75 333.75

107 158.75 201.00 274.75 290.00 311.25 321.75 334.50 336.75

108 160.00 202.75 277.00 292.50 313.75 324.50 337.25 339.50

109 161.25 204.50 279.25 295.00 316.50 327.25 340.00 342.25

110 162.50 206.25 281.50 297.50 319.00 330.00 342.75 345.00

†Zone 124 is metro Alaska and Hawaii.Some shipments to Alaska and Hawaiirequire additional time in transit.

*Visit UPS.com or call 1-800-PICK-UPS for guaranteedetails, service availability,delivery time commitments or to request a pickup.

27

UPS Next Day Air® Early A.M.®

Guaranteed Overnight By 8:00 a.m. Or 8:30 a.m.*

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– When shipping via UPS Next Day Air® Early A.M.® service,there is no weight limit onExpress Envelopes containingcorrespondence, urgent docu-ments and electronic media. Express Envelopes shipped viathis service containing itemsother than those listed above are subject to the correspondingrates for the applicable weight of the Express Envelope.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 102 103 104 105 106 107 108 124†

111 Lbs. $163.75 $208.00 $283.75 $300.00 $321.75 $333.00 $345.50 $347.75

112 165.00 209.75 286.00 302.50 324.50 336.00 348.25 350.50

113 166.25 211.50 288.25 305.00 327.25 339.00 351.00 353.25

114 167.50 213.25 290.50 307.50 330.00 341.75 353.75 356.00

115 168.75 214.75 292.75 310.00 332.75 344.50 356.75 358.75

116 170.00 216.00 295.00 312.50 335.25 347.00 359.50 361.50

117 171.25 217.75 297.25 314.75 337.75 349.50 362.25 364.25

118 172.75 219.50 299.50 317.00 340.25 352.00 365.00 367.00

119 174.25 221.25 301.75 319.25 342.75 354.50 367.75 370.00

120 175.50 223.00 304.00 321.50 345.25 357.25 370.50 372.75

121 176.50 224.75 306.50 324.00 347.75 360.00 373.50 375.50

122 177.50 226.25 309.25 326.25 350.50 362.75 376.50 378.25

123 178.75 227.75 311.50 328.50 353.25 365.75 379.50 381.25

124 180.00 229.25 313.75 330.75 356.00 368.50 382.25 384.00

125 181.25 231.00 316.00 333.25 358.75 371.25 385.00 386.75

126 182.50 232.75 318.25 335.25 361.25 374.25 387.75 389.75

127 183.50 234.50 320.50 337.75 363.75 377.25 390.75 393.00

128 184.50 236.25 322.75 340.25 366.25 380.00 393.50 396.25

129 185.75 238.00 325.00 343.00 368.75 382.75 396.50 399.25

130 187.00 239.75 327.50 345.50 371.25 385.50 399.50 402.00

131 188.25 241.50 329.75 348.25 373.75 388.25 402.50 404.75

132 189.50 243.25 332.00 350.75 376.25 391.00 405.50 407.50

133 190.75 245.00 334.25 353.25 378.75 394.00 408.50 410.25

134 191.75 246.75 336.75 355.75 381.25 396.75 411.50 413.00

135 192.75 248.25 339.00 358.25 384.00 399.50 414.50 415.75

136 193.75 249.75 341.25 360.50 386.50 402.50 417.50 418.50

137 194.75 251.25 343.75 362.75 389.00 405.50 420.50 421.25

138 195.50 252.75 346.00 365.00 391.75 408.50 423.50 424.50

139 196.25 254.00 348.25 367.50 394.50 411.50 426.50 427.50

140 197.00 255.00 350.50 369.75 397.25 414.50 429.50 430.50

141 197.75 256.25 353.00 372.25 400.00 417.25 432.50 433.50

142 198.50 257.75 355.25 374.50 403.25 420.00 435.50 436.50

143 199.25 259.00 357.00 376.75 406.25 423.00 438.50 439.75

144 200.00 260.25 358.75 379.00 409.00 425.75 441.50 442.50

145 200.75 261.50 360.50 381.50 411.75 428.25 444.50 445.50

146 201.50 262.50 362.25 383.75 414.25 431.00 447.50 448.50

147 202.25 263.50 364.00 386.00 416.75 434.00 450.25 451.50

148 203.00 264.50 366.00 388.25 419.25 436.75 453.00 454.50

149 203.75 265.50 368.00 390.50 422.00 439.50 455.75 457.25

150 204.50 266.50 370.00 392.75 424.75 442.25 458.75 460.00

Price PerPound 1.19 1.60 2.29 2.44 2.66 2.77 2.88 2.89

– A Heavy Package sticker is required for any package weighing more than70 pounds. See pages 10 and 11 formore information.

– A package with an actual weight ofmore than 150 pounds will be acceptedfor transportation only through UPS®

SonicAir®. See page 23.

Dimensional Weight of More Than 150 Lbs.** *Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup.

**For each package with a dimensional weight of more than 150 pounds, multiply theweight by the price per poundand add $28.50.

28

UPS Next Day Air®

Guaranteed Overnight By 10:30 a.m.*

Domestic

UPS Next Day Air®

Fast, guaranteed delivery to all 50 states and Puerto Rico by10:30 a.m., noon or end of thenext business day, depending on destination. Some shipmentsto and from remote locations may require additional time intransit. Visit UPS.com® or call 1-800-PICK-UPS® for delivery time commitments. OptionalSaturday delivery is available tolocations that have a 10:30 a.m. or noon delivery time on businessdays. Optional Saturday pickup isavailable from most U.S. locations. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate Next Day Air rate for each ExpressEnvelope or package going to aresidential destination. A residen-tial delivery is defined as deliveryto a location that is a home,including a business operating out of a home that does not havean entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIP Codes. Go to UPS.com or call 1-800-PICK-UPS for a listing ofapplicable ZIP Codes. (This sur-charge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 102 103 104 105 106 107 108 124† 125† 126†

Letter $12.75 $14.50 $15.50 $16.00 $16.75 $17.25 $17.75 $18.00 $18.00 $24.50

1 Lbs. 14.75 18.25 21.50 23.25 25.25 26.75 27.25 28.75 28.75 41.00

2 15.75 19.50 24.00 26.25 28.50 29.50 30.00 32.00 32.00 44.25

3 17.25 20.50 26.75 28.75 31.75 32.50 33.25 35.00 35.00 47.50

4 18.25 21.50 29.50 31.50 34.50 35.25 36.25 38.00 38.00 50.50

5 19.25 22.50 32.00 34.00 37.25 37.50 39.25 41.00 41.00 53.50

6 20.00 23.75 34.00 36.75 40.25 40.75 42.25 44.00 44.00 56.25

7 20.75 25.25 36.25 39.50 43.25 43.75 45.25 46.75 46.75 59.00

8 21.50 26.75 38.50 42.00 46.25 47.00 48.00 49.25 49.25 61.75

9 22.25 28.25 41.00 44.75 49.25 50.25 51.00 51.75 51.75 64.50

10 23.00 29.25 43.50 47.25 52.00 53.00 54.25 54.50 54.50 67.25

11 23.75 30.50 45.75 49.75 54.50 56.00 57.00 57.25 57.25 69.75

12 24.50 31.50 48.00 52.25 57.00 59.00 60.00 60.25 60.25 72.50

13 25.25 32.75 50.25 54.50 59.50 62.50 62.75 63.25 63.25 75.00

14 26.00 33.75 52.50 56.75 62.00 65.75 66.00 66.50 66.50 77.25

15 26.75 35.25 54.75 59.25 64.25 68.00 68.25 69.25 69.25 79.75

16 27.75 36.25 56.00 60.75 65.75 68.50 69.75 71.25 71.25 82.00

17 28.50 37.25 57.50 62.50 67.50 69.25 71.50 73.25 73.25 84.00

18 29.25 38.00 59.00 64.25 69.00 70.75 73.50 75.25 75.25 86.00

19 30.00 38.75 60.50 65.75 70.50 72.25 75.50 77.25 77.25 88.00

20 30.75 39.50 62.00 67.50 72.25 74.00 77.50 79.00 79.00 90.00

21 31.50 40.25 63.75 69.25 74.25 75.75 79.50 81.00 81.00 91.75

22 32.25 41.00 65.50 71.00 76.00 77.50 81.25 82.75 82.75 93.50

23 33.00 42.00 67.25 72.50 77.75 79.25 83.00 84.50 84.50 95.25

24 33.75 43.00 69.00 74.25 79.50 81.00 84.75 86.25 86.25 97.00

25 34.50 44.00 70.50 76.00 81.25 82.75 86.50 88.00 88.00 98.75

26 35.50 45.25 72.50 78.00 83.00 84.75 88.25 89.75 89.75 100.50

27 36.25 46.00 74.25 80.00 84.75 87.00 90.00 91.25 91.25 102.50

28 37.00 46.75 76.00 81.75 86.50 88.75 91.75 93.00 93.00 104.50

29 37.75 47.75 77.75 83.75 88.75 90.50 93.50 95.00 95.00 106.50

30 38.75 48.50 79.50 85.75 91.00 92.25 95.50 97.00 97.00 108.50

31 39.75 49.50 81.50 88.00 93.00 94.50 97.75 99.25 99.25 110.50

32 40.50 50.50 83.25 90.00 95.00 96.75 100.00 101.25 101.25 112.75

33 41.50 51.75 85.00 92.00 97.25 98.75 102.00 103.25 103.25 115.00

34 42.50 53.25 86.75 94.00 99.25 101.00 104.25 105.25 105.25 117.00

35 43.25 54.25 88.50 96.25 101.25 103.25 106.50 107.50 107.50 119.25

†Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Some shipments to Alaska andHawaii require additional time in transit.

– Free UPS packaging is available. See pages 12and 13.

– These UPS Next Day Air rates also apply for ship-ments from UPS Drop Boxes.

– The Letter rate applies only to shipments sent inUPS Express Envelope or UPS Letter packaging.

*Visit UPS.com or call 1-800-PICK-UPS for guaranteedetails, service availability,delivery time commitments or to request a pickup.

29

UPS Next Day Air®

Guaranteed Overnight By 10:30 a.m.*

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– When shipping via UPS Next Day Air® service, there is noweight limit on Express Envelopescontaining correspondence,urgent documents and electronicmedia. Express Envelopes shippedvia this service containing itemsother than those listed above aresubject to the correspondingrates for the applicable weight of the Express Envelope.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 102 103 104 105 106 107 108 124† 125† 126†

36 Lbs. $44.00 $55.25 $90.50 $98.25 $103.50 $105.75 $109.00 $110.00 $110.00 $121.50

37 44.75 56.00 92.25 100.25 105.50 108.00 111.25 112.25 112.25 123.75

38 45.50 56.75 94.00 102.25 107.50 110.25 113.50 114.50 114.50 126.25

39 46.25 57.75 95.75 104.25 109.50 112.50 115.75 116.75 116.75 128.75

40 47.00 58.75 97.75 106.50 111.50 114.75 118.00 119.00 119.00 131.00

41 47.75 59.75 99.50 108.50 113.75 116.75 120.25 121.50 121.50 133.25

42 48.50 60.75 101.25 110.25 116.00 118.75 122.50 123.75 123.75 135.50

43 49.25 61.75 103.25 112.00 118.00 120.75 124.75 126.00 126.00 137.75

44 50.25 62.75 105.50 114.00 120.00 123.00 127.25 128.25 128.25 140.00

45 51.25 63.75 107.25 115.75 122.00 125.00 129.75 130.50 130.50 142.50

46 52.25 65.00 109.00 117.50 124.25 127.25 131.75 133.00 133.00 144.75

47 53.25 66.50 110.75 119.50 126.50 129.25 134.00 135.00 135.00 146.75

48 54.00 67.75 112.50 121.25 128.75 131.50 136.25 137.00 137.00 148.75

49 54.75 69.00 114.25 123.00 131.00 133.75 138.25 139.25 139.25 150.75

50 55.75 70.25 116.00 124.75 133.00 136.00 140.50 141.75 141.75 153.25

51 56.75 71.75 117.75 126.50 135.25 138.50 143.00 144.25 144.25 155.75

52 57.75 73.50 119.50 128.50 137.50 140.75 145.75 146.75 146.75 158.25

53 58.75 75.00 121.25 130.25 139.50 143.00 148.25 149.25 149.25 160.75

54 59.75 76.50 123.25 132.00 141.75 145.25 151.00 151.75 151.75 163.25

55 60.75 78.00 125.00 133.75 144.00 147.75 153.50 154.25 154.25 165.75

56 61.75 79.75 127.00 135.50 146.25 150.25 156.00 156.75 156.75 168.50

57 63.00 81.25 129.00 137.50 148.75 152.75 158.50 159.50 159.50 171.00

58 64.25 82.75 131.00 139.50 151.00 155.25 161.25 162.25 162.25 173.75

59 65.25 84.25 133.00 141.50 153.25 157.75 164.25 165.25 165.25 176.75

60 66.50 85.75 135.00 143.75 155.50 160.25 167.25 168.00 168.00 179.50

61 67.75 87.25 137.00 146.25 158.00 163.00 170.00 170.75 170.75 182.25

62 69.25 88.75 139.00 149.00 160.50 166.00 173.00 174.25 174.25 185.25

63 70.50 90.50 141.25 151.50 163.00 168.75 176.25 177.50 177.50 188.25

64 71.75 92.25 143.25 154.25 165.75 171.50 179.25 180.50 180.50 191.25

65 73.00 94.00 145.25 156.75 168.50 174.50 182.25 183.50 183.50 194.50

66 74.25 95.50 147.50 159.50 171.00 177.50 185.50 186.75 186.75 197.50

67 75.50 97.25 150.00 162.00 173.50 180.50 188.50 189.75 189.75 200.50

68 77.00 99.25 152.25 164.50 176.25 183.50 191.50 192.75 192.75 203.75

69 78.50 101.00 154.50 167.25 179.00 186.75 194.50 195.75 195.75 207.00

70 80.00 103.00 156.75 169.75 181.75 190.00 197.75 199.00 199.00 210.00

– To determine the rate for a package weighingmore than 70 pounds, please turn the page.

*Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup.

30

UPS Next Day Air®

Guaranteed Overnight By 10:30 a.m.*

Domestic

UPS Next Day Air®

Fast, guaranteed delivery to all 50 states and Puerto Rico by10:30 a.m., noon or end of thenext business day, depending on destination. Some shipmentsto and from remote locations may require additional time intransit. Visit UPS.com® or call 1-800-PICK-UPS® for delivery time commitments. OptionalSaturday delivery is available tolocations that have a 10:30 a.m. or noon delivery time on businessdays. Optional Saturday pickup isavailable from most U.S. locations. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate Next Day Air rate for each ExpressEnvelope or package going to aresidential destination. A residen-tial delivery is defined as deliveryto a location that is a home,including a business operating out of a home that does not havean entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIP Codes. Go to UPS.com or call 1-800-PICK-UPS for a listing ofapplicable ZIP Codes. (This sur-charge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 102 103 104 105 106 107 108 124† 125† 126†

71 Lbs. $81.25 $105.25 $159.25 $171.75 $184.50 $193.00 $200.50 $202.50 $202.50 $213.00

72 82.50 106.75 161.75 174.50 187.25 196.00 203.50 205.75 205.75 216.00

73 84.00 108.25 164.00 177.00 190.00 198.75 206.50 208.75 208.75 219.00

74 85.50 110.00 166.50 179.75 193.00 201.75 209.25 211.75 211.75 222.00

75 86.75 112.00 169.00 182.25 195.75 204.75 212.25 214.75 214.75 225.00

76 88.25 114.25 171.50 185.00 198.50 207.75 215.25 217.75 217.75 228.00

77 89.75 116.25 174.00 187.50 201.25 210.75 218.25 220.75 220.75 231.00

78 91.25 118.25 176.50 190.00 204.00 213.50 221.25 223.75 223.75 234.00

79 92.75 120.25 179.25 192.50 206.75 216.25 224.50 226.75 226.75 237.00

80 94.25 122.50 181.75 195.25 209.50 219.00 227.50 229.75 229.75 240.00

81 95.75 124.50 184.25 198.00 212.75 221.75 230.75 232.75 232.75 243.50

82 97.25 126.50 186.75 200.50 215.75 224.50 233.75 235.75 235.75 247.00

83 98.75 128.50 189.50 203.00 218.50 227.00 236.75 238.75 238.75 250.25

84 100.25 130.50 192.25 205.50 221.25 229.50 239.75 241.75 241.75 253.25

85 101.50 132.75 194.75 208.25 224.00 232.50 242.75 244.50 244.50 256.25

86 102.75 134.75 197.50 211.00 226.75 235.25 245.75 247.25 247.25 259.25

87 104.00 137.00 200.00 213.50 229.25 238.25 248.75 250.00 250.00 262.25

88 105.25 139.00 202.50 216.00 232.00 241.00 251.75 252.75 252.75 265.25

89 106.50 141.00 205.00 218.50 234.75 244.00 254.75 255.75 255.75 268.00

90 107.75 143.00 207.75 221.00 237.50 247.25 257.50 258.50 258.50 270.75

91 109.25 145.00 210.50 223.75 240.25 250.25 260.50 261.50 261.50 273.75

92 110.75 146.75 212.75 226.25 243.00 253.00 263.50 264.50 264.50 277.00

93 112.00 148.25 215.25 228.75 245.75 255.75 266.50 267.50 267.50 280.25

94 113.25 150.25 217.75 231.00 248.50 258.50 269.50 270.50 270.50 283.25

95 114.75 152.25 220.25 233.25 251.25 261.25 272.25 273.50 273.50 286.00

96 116.00 154.00 222.50 235.50 254.00 264.25 275.25 276.25 276.25 288.75

97 117.25 155.75 224.75 238.00 256.75 267.00 278.25 279.25 279.25 291.50

98 118.50 157.50 226.75 240.25 259.25 269.50 281.25 282.25 282.25 294.25

99 119.75 159.25 228.75 242.50 262.00 272.25 284.00 285.25 285.25 297.00

100 121.00 161.00 230.75 244.75 264.75 274.75 286.75 288.25 288.25 299.75

101 122.25 162.75 232.75 247.25 267.25 277.50 289.50 291.00 291.00 302.50

102 123.50 164.25 235.00 249.50 269.75 280.25 292.25 293.50 293.50 305.25

103 124.75 166.00 237.25 251.75 272.50 283.00 295.00 296.25 296.25 308.00

104 126.00 167.50 239.50 254.25 275.25 285.50 297.75 299.00 299.00 310.75

105 127.25 169.00 241.75 256.50 278.00 288.00 300.50 302.00 302.00 313.50

106 128.75 170.75 244.00 259.00 280.50 290.75 303.25 305.25 305.25 316.25

107 130.25 172.50 246.25 261.50 282.75 293.25 306.00 308.25 308.25 319.00

108 131.50 174.25 248.50 264.00 285.25 296.00 308.75 311.00 311.00 321.75

109 132.75 176.00 250.75 266.50 288.00 298.75 311.50 313.75 313.75 324.50

110 134.00 177.75 253.00 269.00 290.50 301.50 314.25 316.50 316.50 327.25

†Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico and zone 126 is remote Alaska and Hawaii. Some shipments to Alaska andHawaii require additional time in transit.

*Visit UPS.com or call 1-800-PICK-UPS for guaranteedetails, service availability,delivery time commitments or to request a pickup.

31

UPS Next Day Air®

Guaranteed Overnight By 10:30 a.m.*

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– When shipping via UPS Next Day Air® service, there is noweight limit on Express Envelopescontaining correspondence,urgent documents and electronicmedia. Express Envelopes shippedvia this service containing itemsother than those listed above aresubject to the correspondingrates for the applicable weight of the Express Envelope.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 102 103 104 105 106 107 108 124† 125† 126†

111 Lbs. $135.25 $179.50 $255.25 $271.50 $293.25 $304.50 $317.00 $319.25 $319.25 $330.00

112 136.50 181.25 257.50 274.00 296.00 307.50 319.75 322.00 322.00 332.75

113 137.75 183.00 259.75 276.50 298.75 310.50 322.50 324.75 324.75 335.50

114 139.00 184.75 262.00 279.00 301.50 313.25 325.25 327.50 327.50 338.50

115 140.25 186.25 264.25 281.50 304.25 316.00 328.25 330.25 330.25 341.25

116 141.50 187.50 266.50 284.00 306.75 318.50 331.00 333.00 333.00 344.00

117 142.75 189.25 268.75 286.25 309.25 321.00 333.75 335.75 335.75 347.00

118 144.25 191.00 271.00 288.50 311.75 323.50 336.50 338.50 338.50 349.75

119 145.75 192.75 273.25 290.75 314.25 326.00 339.25 341.50 341.50 352.50

120 147.00 194.50 275.50 293.00 316.75 328.75 342.00 344.25 344.25 355.50

121 148.00 196.25 278.00 295.50 319.25 331.50 345.00 347.00 347.00 358.25

122 149.00 197.75 280.75 297.75 322.00 334.25 348.00 349.75 349.75 361.00

123 150.25 199.25 283.00 300.00 324.75 337.25 351.00 352.75 352.75 363.75

124 151.50 200.75 285.25 302.25 327.50 340.00 353.75 355.50 355.50 366.75

125 152.75 202.50 287.50 304.75 330.25 342.75 356.50 358.25 358.25 369.50

126 154.00 204.25 289.75 306.75 332.75 345.75 359.25 361.25 361.25 372.25

127 155.00 206.00 292.00 309.25 335.25 348.75 362.25 364.50 364.50 375.25

128 156.00 207.75 294.25 311.75 337.75 351.50 365.00 367.75 367.75 378.00

129 157.25 209.50 296.50 314.50 340.25 354.25 368.00 370.75 370.75 380.75

130 158.50 211.25 299.00 317.00 342.75 357.00 371.00 373.50 373.50 383.75

131 159.75 213.00 301.25 319.75 345.25 359.75 374.00 376.25 376.25 386.50

132 161.00 214.75 303.50 322.25 347.75 362.50 377.00 379.00 379.00 389.25

133 162.25 216.50 305.75 324.75 350.25 365.50 380.00 381.75 381.75 392.00

134 163.25 218.25 308.25 327.25 352.75 368.25 383.00 384.50 384.50 394.75

135 164.25 219.75 310.50 329.75 355.50 371.00 386.00 387.25 387.25 397.50

136 165.25 221.25 312.75 332.00 358.00 374.00 389.00 390.00 390.00 400.25

137 166.25 222.75 315.25 334.25 360.50 377.00 392.00 392.75 392.75 403.00

138 167.00 224.25 317.50 336.50 363.25 380.00 395.00 396.00 396.00 405.75

139 167.75 225.50 319.75 339.00 366.00 383.00 398.00 399.00 399.00 408.50

140 168.50 226.50 322.00 341.25 368.75 386.00 401.00 402.00 402.00 411.25

141 169.25 227.75 324.50 343.75 371.50 388.75 404.00 405.00 405.00 414.00

142 170.00 229.25 326.75 346.00 374.75 391.50 407.00 408.00 408.00 416.75

143 170.75 230.50 328.50 348.25 377.75 394.50 410.00 411.25 411.25 419.50

144 171.50 231.75 330.25 350.50 380.50 397.25 413.00 414.00 414.00 422.25

145 172.25 233.00 332.00 353.00 383.25 399.75 416.00 417.00 417.00 425.00

146 173.00 234.00 333.75 355.25 385.75 402.50 419.00 420.00 420.00 428.00

147 173.75 235.00 335.50 357.50 388.25 405.50 421.75 423.00 423.00 430.75

148 174.50 236.00 337.50 359.75 390.75 408.25 424.50 426.00 426.00 433.50

149 175.25 237.00 339.50 362.00 393.50 411.00 427.25 428.75 428.75 436.25

150 176.00 238.00 341.50 364.25 396.25 413.75 430.25 431.50 431.50 439.00

Price PerPound 1.19 1.60 2.29 2.44 2.66 2.77 2.88 2.89 2.89 2.94

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds. See pages 10 and 11 for more information.

– A package with an actual weight of more than150 pounds will be accepted for transportationonly through UPS® SonicAir®. See page 23.

– To determine the rate for multiple-packageshipments weighing 100 pounds or more, refer to UPS Hundredweight Service® on pages 56 and 57.

Dimensional Weight of More Than 150 Lbs.**

*Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup.

**For each package with a dimensional weight of more than 150 pounds, multiply theweight by the price per pound.

32

UPS Next Day Air Saver®

Guaranteed Overnight By 3:00 p.m.*

Domestic

UPS Next Day Air Saver®

An affordable delivery option for those important shipments that require next-business-daydelivery, but don’t have to be there in the morning. Guaranteeddelivery by 3:00 p.m. or 4:30 p.m.to commercial destinations whereUPS Next Day Air® delivery iscommitted by 10:30 a.m. or noon,respectively.

Shipments to residential locationswithin the Next Day Air Saver areaare delivered by end of day.

This service is not available todestinations where UPS Next DayAir is committed for end of day.Optional Saturday pickup frommost U.S. locations. Saturdaydelivery is not available for UPSNext Day Air Saver packages. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate Next Day Air Saver rate for eachExpress Envelope or package going to a residential destination. A residential delivery is defined as delivery to a location that is a home, including a businessoperating out of a home that does not have an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge applies to each Express Envelopeand package delivered to certainZIP Codes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 132 133 134 135 136 137 138

Letter $11.00 $12.75 $14.25 $14.75 $15.25 $15.50 $16.00

1 Lbs. 12.75 16.25 19.75 21.75 22.75 23.50 24.75

2 14.00 17.25 22.00 23.75 25.50 26.75 28.00

3 14.75 18.25 24.00 25.50 28.25 29.75 30.75

4 15.75 19.50 25.75 27.75 31.00 32.75 33.50

5 16.50 20.50 27.75 29.50 34.00 36.00 36.25

6 17.25 21.75 30.50 33.00 36.75 38.50 38.75

7 17.75 23.00 33.25 35.50 39.50 41.00 41.25

8 18.50 23.75 35.25 38.00 42.00 43.50 44.00

9 19.25 24.75 37.75 40.50 44.50 45.75 46.50

10 20.00 25.75 39.75 42.75 47.00 48.00 49.00

11 20.50 26.75 41.75 44.75 49.75 50.50 51.50

12 21.25 27.75 43.75 47.25 52.25 52.75 54.00

13 22.00 28.75 45.75 49.50 54.50 55.00 56.50

14 22.75 29.75 47.50 51.75 56.25 57.25 59.25

15 23.50 30.75 49.00 53.75 57.75 59.50 62.00

16 24.00 32.25 51.00 55.25 60.00 61.25 64.25

17 24.50 33.00 52.25 56.75 62.00 62.75 66.00

18 25.25 33.75 53.50 58.25 63.75 64.50 67.50

19 26.00 34.50 55.00 59.75 65.25 66.25 69.25

20 26.75 35.25 56.50 61.25 66.50 68.00 70.75

21 27.50 36.25 58.25 63.00 68.00 69.75 72.50

22 28.25 37.00 59.75 64.50 69.50 71.25 74.00

23 28.75 37.75 61.25 66.00 71.00 73.00 75.75

24 29.50 38.50 62.75 67.50 72.75 74.75 77.75

25 30.25 39.50 64.25 69.25 74.50 76.50 79.50

26 31.00 40.25 65.75 71.00 76.25 78.50 81.25

27 31.50 41.00 67.25 72.75 78.00 80.25 83.00

28 32.25 41.75 69.00 74.50 79.75 82.00 84.75

29 33.00 42.75 70.75 76.25 81.50 83.75 86.50

30 33.50 43.50 72.25 78.00 83.25 85.50 88.50

31 34.25 44.25 74.00 79.75 85.00 87.50 90.25

32 35.00 45.25 75.75 81.50 86.75 89.25 92.00

33 35.75 46.25 77.50 83.25 88.50 91.00 93.75

34 36.50 47.25 79.25 85.00 90.50 93.00 95.75

35 37.25 48.00 81.00 86.75 92.75 94.75 98.00

– Free UPS packaging is available. See pages12 and 13.

– These UPS Next Day Air Saver rates alsoapply for shipments from UPS Drop Boxes.

– The Letter rate applies only to shipmentssent in UPS Express Envelope or UPS Letterpackaging.

*Visit UPS.com or call 1-800-PICK-UPS for guaranteedetails, service availability,delivery time commitments or to request a pickup.

33

UPS Next Day Air Saver®

Guaranteed Overnight By 3:00 p.m.*

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. If you are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– When shipping via UPS Next Day Air Saver® service, there is no weight limit on ExpressEnvelopes containing corre-spondence, urgent documents and electronic media. ExpressEnvelopes shipped via thisservice containing items otherthan those listed above aresubject to the correspondingrates for the applicable weight of the Express Envelope.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 132 133 134 135 136 137 138

36 Lbs. $38.00 $48.75 $82.75 $88.75 $95.00 $96.50 $100.25

37 38.75 49.75 84.25 90.50 97.25 98.50 102.50

38 39.50 51.00 85.75 92.25 99.25 100.50 104.50

39 40.25 52.00 87.25 94.00 101.25 102.50 106.50

40 41.00 52.75 88.75 95.75 103.25 104.50 108.50

41 41.50 53.50 90.75 97.75 105.25 106.75 110.50

42 42.25 54.25 92.50 99.50 107.25 108.75 112.50

43 43.00 55.25 94.25 101.25 109.25 110.75 114.25

44 43.75 56.25 96.00 103.00 111.25 113.00 116.25

45 44.50 57.25 97.75 104.75 113.00 115.00 118.50

46 45.25 58.50 99.50 106.75 114.75 117.00 120.75

47 46.25 59.75 101.00 108.50 116.50 119.00 122.75

48 47.00 60.75 102.50 110.25 118.25 120.75 124.75

49 47.75 61.75 104.25 112.00 120.00 122.50 126.75

50 48.50 62.75 106.00 113.75 121.75 124.50 128.75

51 49.25 63.75 107.50 115.50 124.00 126.50 130.75

52 50.00 64.75 109.00 117.00 126.00 128.50 133.00

53 51.00 66.00 110.50 118.50 128.00 130.75 135.00

54 52.00 67.25 112.00 120.00 130.00 133.00 137.25

55 52.75 68.75 113.50 121.50 132.00 135.25 139.50

56 53.75 70.50 115.00 123.25 134.00 137.50 141.75

57 54.75 72.00 116.75 125.00 136.00 139.75 144.00

58 55.75 73.50 118.75 126.75 138.00 142.25 146.50

59 57.00 75.00 120.50 128.75 140.00 144.50 148.75

60 58.00 76.50 122.25 130.75 142.25 147.00 151.25

61 59.00 78.00 124.00 133.25 144.75 149.50 153.75

62 60.00 79.50 126.00 135.50 147.00 152.00 156.75

63 61.25 81.25 128.00 137.50 149.25 154.50 159.75

64 62.50 82.75 130.00 139.75 151.50 157.00 162.50

65 63.50 84.25 132.25 142.00 153.75 159.75 165.25

66 64.50 86.00 134.25 144.25 156.25 162.50 168.25

67 65.75 87.50 136.25 146.50 158.75 165.00 171.25

68 67.00 89.00 138.25 148.75 161.25 167.75 174.25

69 68.25 90.50 140.25 151.00 163.75 170.50 177.25

70 69.50 92.25 142.25 153.25 166.25 173.25 180.25

– To determine the rate for a packageweighing more than 70 pounds, please turn the page.

*Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup.

34

UPS Next Day Air Saver®

Guaranteed Overnight By 3:00 p.m.*

Domestic

UPS Next Day Air Saver®

An affordable delivery option for those important shipments that require next-business-daydelivery, but don’t have to be there in the morning. Guaranteeddelivery by 3:00 p.m. or 4:30 p.m.to commercial destinations whereUPS Next Day Air® delivery iscommitted by 10:30 a.m. or noon,respectively.

Shipments to residential locationswithin the Next Day Air Saver areaare delivered by end of day.

This service is not available todestinations where UPS Next DayAir is committed for end of day.Optional Saturday pickup frommost U.S. locations. Saturdaydelivery is not available for UPSNext Day Air Saver packages. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate Next Day Air Saver rate for eachExpress Envelope or package going to a residential destination. A residential delivery is defined as delivery to a location that is a home, including a businessoperating out of a home that does not have an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge applies to each Express Envelopeand package delivered to certainZIP Codes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 132 133 134 135 136 137 138

71 Lbs. $70.75 $94.00 $145.25 $155.75 $169.00 $176.25 $183.25

72 72.00 95.75 147.50 158.25 171.75 179.00 186.25

73 73.00 97.50 149.50 160.75 174.50 182.00 189.00

74 74.25 99.25 151.75 163.25 177.25 185.00 192.00

75 75.50 101.00 154.00 165.50 180.00 187.75 195.25

76 77.00 103.00 156.25 167.75 182.75 190.50 198.25

77 78.25 104.75 158.50 170.00 185.50 193.25 201.00

78 79.50 106.50 160.75 172.25 188.25 196.25 203.75

79 80.50 108.25 163.25 174.75 191.00 199.00 206.50

80 81.75 110.25 165.75 177.25 193.75 201.75 209.25

81 83.00 112.00 168.50 179.75 196.25 204.25 212.25

82 84.50 113.75 171.00 182.25 198.75 207.00 215.00

83 85.75 115.50 173.50 185.00 201.25 209.75 217.75

84 87.00 117.25 176.00 187.50 203.75 212.50 220.25

85 88.25 119.00 178.25 190.00 206.25 215.00 222.75

86 89.25 120.75 180.75 192.50 208.75 217.50 225.50

87 90.25 122.50 183.00 194.75 211.25 220.00 228.00

88 91.25 124.25 185.25 197.00 213.75 222.50 230.50

89 92.50 126.00 187.50 199.25 216.25 225.00 233.25

90 93.50 127.75 189.50 201.50 218.75 227.50 236.00

91 94.50 129.25 191.50 203.50 221.00 230.00 238.75

92 95.75 130.75 193.50 205.50 223.25 232.50 241.50

93 97.00 132.25 195.50 207.50 225.50 235.00 244.25

94 98.25 133.75 197.50 209.75 227.75 237.50 247.00

95 99.50 135.25 199.50 211.75 230.00 240.25 249.50

96 100.75 136.75 201.75 213.75 232.25 242.75 252.25

97 101.75 138.25 203.75 215.75 234.50 245.00 255.00

98 102.75 139.75 205.75 217.75 236.75 247.25 258.00

99 104.00 141.25 207.75 220.00 239.00 249.50 260.50

100 105.00 142.75 209.75 222.00 241.25 252.00 263.25

101 106.00 144.50 211.75 224.00 243.50 254.50 266.00

102 107.25 146.00 213.75 226.00 245.75 257.00 268.50

103 108.50 147.50 215.75 228.25 248.25 259.75 271.00

104 109.50 149.00 217.75 230.25 250.75 262.25 273.50

105 110.75 150.50 219.75 232.25 253.25 264.50 276.00

106 111.75 152.25 222.00 234.25 255.75 266.75 278.75

107 112.75 154.00 224.00 236.25 258.25 269.00 281.25

108 113.75 155.50 226.00 238.50 260.75 271.25 283.75

109 115.00 157.00 228.00 240.75 263.00 273.75 286.50

110 116.25 158.50 230.00 243.00 265.25 276.50 289.00

*Visit UPS.com or call 1-800-PICK-UPS for guaranteedetails, service availability,delivery time commitments or to request a pickup.

35

UPS Next Day Air Saver®

Guaranteed Overnight By 3:00 p.m.*

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. If you are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– When shipping via UPS Next Day Air Saver® service, there is no weight limit on ExpressEnvelopes containing corre-spondence, urgent documents and electronic media. ExpressEnvelopes shipped via thisservice containing items otherthan those listed above aresubject to the correspondingrates for the applicable weight of the Express Envelope.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 132 133 134 135 136 137 138

111 Lbs. $117.50 $160.25 $232.00 $245.25 $267.50 $279.50 $291.50

112 118.75 161.75 234.25 247.50 269.75 282.25 294.25

113 119.75 163.25 236.25 249.75 272.00 284.75 296.75

114 120.75 164.75 238.25 252.00 274.25 287.25 299.50

115 122.00 166.25 240.25 254.25 276.50 289.75 302.00

116 123.25 168.00 242.50 256.50 279.00 292.00 304.50

117 124.25 169.50 244.50 258.75 281.50 294.25 307.00

118 125.25 171.00 246.50 261.00 284.00 296.50 309.75

119 126.25 172.50 248.50 263.25 286.25 298.75 312.50

120 127.25 174.00 250.50 265.50 288.50 301.25 315.00

121 128.25 175.50 252.75 267.50 290.75 303.75 317.75

122 129.50 176.75 254.75 269.50 293.25 306.25 320.25

123 130.75 178.25 256.75 271.50 295.75 308.75 322.50

124 131.75 179.75 258.75 273.50 298.25 311.50 325.25

125 132.75 181.25 260.75 275.50 300.75 314.00 328.25

126 133.75 183.00 263.00 277.50 303.00 316.50 331.25

127 134.75 184.50 265.00 279.50 305.25 319.00 334.00

128 135.50 186.00 267.00 281.50 307.50 321.75 336.50

129 136.50 187.50 269.00 283.50 309.75 324.25 339.25

130 137.50 189.00 271.00 285.75 312.00 326.75 342.00

131 138.75 190.75 273.25 288.25 314.25 329.25 344.50

132 139.75 192.25 275.25 290.50 316.50 331.75 347.00

133 140.75 193.75 277.25 292.75 318.75 334.25 349.50

134 141.75 195.25 279.25 295.00 321.00 336.75 352.00

135 142.50 196.75 281.25 297.25 323.25 339.50 354.50

136 143.25 198.25 283.50 299.75 325.50 342.50 357.00

137 144.00 199.75 285.50 302.00 327.75 345.25 359.50

138 144.75 201.00 287.50 304.25 330.00 347.75 362.25

139 145.75 202.00 289.50 306.50 332.50 350.25 364.75

140 146.50 203.00 291.75 308.75 335.00 352.75 367.25

141 147.25 204.00 294.00 311.25 337.50 355.25 370.00

142 148.00 205.00 296.00 313.75 340.00 357.75 372.75

143 148.50 206.00 298.00 316.00 342.50 360.25 375.75

144 149.00 207.00 300.00 318.25 345.00 362.75 378.75

145 149.75 208.00 301.75 320.50 347.50 365.25 381.50

146 150.50 209.00 303.50 323.00 350.00 367.75 384.00

147 151.00 210.00 305.25 325.25 352.50 370.25 386.50

148 151.50 211.00 307.00 327.25 355.00 372.75 389.00

149 152.00 212.00 308.75 329.25 357.50 375.25 391.50

150 152.50 213.00 310.50 331.25 360.00 377.75 394.00

Price PerPound 1.03 1.43 2.08 2.22 2.41 2.53 2.64

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See pages 10 and 11 for more information.

– A package with an actual weight of morethan 150 pounds will be accepted fortransportation only through UPS® SonicAir®.See page 23.

– To determine the rate for multiple-packageshipments weighing 100 pounds or more,refer to UPS Hundredweight Service®

on pages 56 and 57.

Dimensional Weight of More Than 150 Lbs.**

*Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup.

**For each package with a dimensional weight of more than 150 pounds, multiply theweight by the price per pound.

36

UPS 2nd Day Air A.M.®

Guaranteed Two-Day By Noon

Domestic

UPS 2nd Day Air A.M.®

UPS is the only carrier to guaranteedelivery by noon on the secondbusiness day to metropolitancommercial destinations whereUPS Next Day Air® delivery iscommitted by 10:30 a.m. Notavailable to destinations whereUPS Next Day Air delivery iscommitted by noon or end of day.Optional Saturday pickup. UPSHundredweight Service® available.(See page 56.)

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

Zones 242 243 244 245 246 247 248

Letter $7.70 $8.10 $8.60 $9.20 $9.50 $10.00 $10.60

1 Lbs. 8.00 8.60 9.10 10.10 11.10 11.80 12.10

2 8.30 9.20 10.30 11.30 12.70 13.70 14.10

3 9.00 9.80 11.40 12.70 14.60 15.50 16.00

4 9.60 10.50 12.60 14.30 16.40 17.50 17.90

5 10.40 11.60 13.80 16.00 18.10 19.50 20.10

6 10.60 12.30 14.60 17.40 20.50 21.90 22.80

7 11.40 13.20 15.80 19.10 22.70 24.00 25.40

8 12.20 14.20 17.00 20.70 24.90 26.40 27.80

9 12.70 15.20 18.30 22.30 27.10 28.90 30.30

10 13.20 16.10 19.50 23.90 29.50 31.30 32.50

11 14.00 17.00 20.70 25.50 31.70 33.50 34.80

12 14.80 18.00 21.80 27.10 33.80 35.50 36.90

13 15.50 18.70 23.00 28.40 35.70 37.30 38.80

14 16.30 19.50 24.00 29.90 37.40 39.20 40.80

15 17.10 20.30 25.10 31.30 39.30 41.10 42.80

16 17.80 21.00 26.10 32.40 41.40 43.30 44.70

17 18.40 21.60 27.00 33.50 43.30 45.30 46.70

18 18.90 22.10 27.90 34.60 45.30 47.40 48.80

19 19.50 22.80 29.00 35.80 47.30 49.60 50.90

20 20.10 23.50 30.00 37.20 49.30 51.70 53.20

21 20.60 24.40 31.10 38.60 51.30 53.70 55.50

22 21.20 25.30 32.10 39.90 53.10 55.80 57.80

23 21.80 26.10 33.20 41.20 55.00 57.90 60.00

24 22.40 26.90 34.20 42.50 56.90 60.00 62.00

25 23.00 27.70 35.30 43.90 58.60 62.10 64.10

26 23.60 28.50 36.40 45.40 60.10 64.00 66.10

27 24.30 29.30 37.30 46.80 61.70 66.00 68.10

28 25.00 30.10 38.30 48.10 63.40 67.80 70.20

29 25.70 30.90 39.30 49.40 65.20 69.80 72.20

30 26.40 31.70 40.40 50.70 67.10 71.60 74.10

31 27.10 32.40 41.50 52.00 69.00 73.60 76.20

32 27.70 33.20 42.60 53.40 71.00 75.70 78.30

33 28.30 34.00 43.60 54.80 72.90 77.70 80.30

34 28.90 34.70 44.60 56.00 74.70 79.80 82.30

35 29.50 35.50 45.60 57.20 76.50 81.80 84.40

– Free UPS packaging is available. See pages12 and 13.

– These UPS 2nd Day Air A.M. rates alsoapply for shipments from UPS Drop Boxes.

– The Letter rate applies only to shipmentssent in UPS Express Envelope or UPS Letterpackaging.

37

UPS 2nd Day Air A.M.®

Guaranteed Two-Day By Noon

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 242 243 244 245 246 247 248

36 Lbs. $30.10 $36.40 $46.50 $58.40 $78.40 $83.90 $86.60

37 30.70 37.30 47.50 59.70 80.30 86.00 88.70

38 31.40 38.10 48.60 60.90 82.20 88.20 90.80

39 32.30 38.90 49.70 62.10 84.10 90.20 92.80

40 33.20 39.70 50.80 63.40 86.00 92.30 94.90

41 34.00 40.70 51.80 64.70 87.90 94.30 97.00

42 34.70 41.50 52.80 66.00 89.60 96.30 99.00

43 35.30 42.30 53.70 67.30 91.30 98.30 101.00

44 35.90 43.00 54.60 68.40 93.10 100.20 103.00

45 36.50 43.70 55.50 69.50 94.90 102.20 105.00

46 37.20 44.50 56.40 70.70 96.70 104.20 107.00

47 37.90 45.30 57.40 71.90 98.50 106.20 109.00

48 38.60 46.10 58.40 73.10 100.30 108.20 111.00

49 39.30 47.00 59.40 74.30 102.10 110.10 112.80

50 40.00 47.90 60.40 75.50 103.90 112.00 114.60

51 40.70 48.80 61.30 76.80 105.60 113.90 116.50

52 41.40 49.70 62.20 78.10 107.30 115.80 118.40

53 42.10 50.60 63.10 79.40 109.00 117.80 120.30

54 42.80 51.40 64.00 80.70 110.70 119.60 122.20

55 43.40 52.20 64.90 82.00 112.40 121.40 124.10

56 44.00 53.10 66.00 83.30 114.20 123.30 126.10

57 44.60 53.80 67.00 84.60 116.00 125.20 128.10

58 45.20 54.50 68.10 85.90 117.80 127.20 130.10

59 45.80 55.20 69.30 87.20 119.60 129.40 132.10

60 46.50 55.90 70.50 88.50 121.40 131.60 134.20

61 47.30 56.70 71.50 89.90 123.20 133.60 136.40

62 48.10 57.60 72.50 91.20 125.10 135.70 138.60

63 48.90 58.60 73.50 92.50 127.10 137.80 140.80

64 49.70 59.60 74.50 93.90 128.90 139.90 143.00

65 50.50 60.60 75.50 95.40 130.70 141.90 145.30

66 51.10 61.30 76.60 96.90 132.70 144.00 147.60

67 51.70 62.00 77.60 98.40 134.60 146.10 149.90

68 52.30 62.80 78.70 99.90 136.50 148.20 152.20

69 52.90 63.60 79.70 101.50 138.40 150.30 154.40

70 53.50 64.50 80.80 103.10 140.30 152.40 156.60

– To determine the rate for a packageweighing more than 70 pounds, please turn the page.

38

UPS 2nd Day Air A.M.®

Guaranteed Two-Day By Noon

Domestic

UPS 2nd Day Air A.M.®

UPS is the only carrier to guaranteedelivery by noon on the secondbusiness day to metropolitancommercial destinations whereUPS Next Day Air® delivery iscommitted by 10:30 a.m. Notavailable to destinations whereUPS Next Day Air delivery iscommitted by noon or end of day.Optional Saturday pickup. UPSHundredweight Service® available.(See page 56.)

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

Zones 242 243 244 245 246 247 248

71 Lbs. $54.20 $65.10 $81.90 $104.50 $142.30 $154.70 $159.10

72 54.90 66.00 83.10 105.90 144.30 156.90 161.20

73 55.60 66.90 84.20 107.30 146.30 158.90 163.40

74 56.30 67.80 85.30 108.70 148.10 161.00 165.50

75 57.00 68.70 86.40 110.10 149.90 163.00 167.60

76 57.70 69.50 87.50 111.60 151.90 165.00 169.70

77 58.40 70.30 88.50 113.10 153.90 166.90 171.80

78 59.10 71.10 89.50 114.60 155.90 168.80 173.90

79 59.80 72.00 90.60 116.10 157.90 170.80 176.00

80 60.50 72.90 91.70 117.60 159.90 172.80 178.10

81 61.20 73.90 92.80 119.10 161.80 174.80 180.20

82 61.90 74.70 93.90 120.60 163.70 176.80 182.30

83 62.60 75.60 95.00 122.10 165.40 178.90 184.40

84 63.30 76.40 96.10 123.60 167.10 181.00 186.50

85 64.00 77.20 97.20 125.00 168.80 182.90 188.60

86 64.70 78.00 98.40 126.40 170.50 184.90 190.70

87 65.40 78.80 99.60 127.80 172.20 186.90 192.80

88 66.10 79.60 100.80 129.20 173.90 188.90 194.80

89 66.90 80.40 101.90 130.60 175.60 190.80 196.80

90 67.70 81.40 103.00 132.00 177.30 192.90 198.90

91 68.50 82.30 104.10 133.40 179.00 195.00 201.00

92 69.30 83.20 105.10 134.70 180.70 197.10 203.10

93 70.00 84.00 106.10 136.00 182.50 199.20 205.20

94 70.70 84.80 107.10 137.30 184.30 201.30 207.30

95 71.30 85.60 108.10 138.60 186.40 203.40 209.40

96 71.90 86.40 109.10 139.90 188.50 205.30 211.40

97 72.50 87.20 110.10 141.30 190.60 207.30 213.40

98 73.10 88.00 111.10 142.70 192.70 209.30 215.40

99 73.70 88.80 112.10 144.10 194.40 211.20 217.40

100 74.40 89.60 113.10 145.50 196.10 213.10 219.40

101 75.10 90.50 114.10 146.90 197.80 215.00 221.40

102 75.80 91.40 115.10 148.30 199.50 216.90 223.40

103 76.50 92.20 116.10 149.70 201.30 218.80 225.40

104 77.20 93.00 117.10 151.10 203.10 220.70 227.40

105 77.90 93.80 118.10 152.50 205.00 222.60 229.40

106 78.60 94.60 119.20 153.90 207.00 224.60 231.40

107 79.30 95.40 120.30 155.30 209.00 226.70 233.40

108 80.00 96.20 121.40 156.70 211.00 228.80 235.40

109 80.70 97.00 122.50 158.20 213.00 230.90 237.80

110 81.40 97.90 123.60 159.60 215.00 233.00 240.00

39

UPS 2nd Day Air A.M.®

Guaranteed Two-Day By Noon

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 242 243 244 245 246 247 248

111 Lbs. $82.10 $98.80 $124.70 $161.10 $217.10 $235.10 $242.20

112 82.80 99.60 125.80 162.50 219.20 237.20 244.40

113 83.50 100.40 126.90 163.90 221.30 239.30 246.50

114 84.20 101.20 128.00 165.30 223.40 241.40 249.00

115 85.00 102.10 129.10 166.70 225.50 243.50 251.10

116 85.80 103.10 130.30 168.10 227.30 245.70 253.20

117 86.60 104.10 131.40 169.50 229.10 247.90 255.40

118 87.40 105.10 132.50 170.90 230.90 250.10 257.60

119 88.10 106.00 133.60 172.30 232.70 252.30 259.80

120 88.80 107.00 134.70 173.70 234.50 254.50 262.00

121 89.50 108.00 135.80 175.20 236.30 256.60 264.20

122 90.20 109.00 136.90 176.60 238.30 258.70 266.40

123 90.90 109.90 138.00 178.00 240.30 261.00 268.60

124 91.60 110.70 139.10 179.40 242.30 263.20 270.80

125 92.40 111.50 140.20 180.80 244.30 265.40 273.00

126 93.20 112.30 141.30 182.20 246.30 267.70 275.20

127 94.00 113.10 142.40 183.70 248.30 270.00 277.40

128 94.80 113.90 143.50 185.10 250.30 272.30 279.60

129 95.60 114.70 144.60 186.50 252.30 274.40 281.80

130 96.40 115.60 145.70 187.90 254.10 276.50 284.00

131 97.10 116.50 146.80 189.30 255.90 278.70 286.20

132 97.80 117.40 147.90 190.70 257.70 280.90 288.40

133 98.50 118.30 149.00 192.10 259.50 283.00 290.60

134 99.20 119.20 150.10 193.50 261.30 285.10 292.80

135 99.90 120.10 151.20 194.90 263.10 287.20 295.00

136 100.60 121.10 152.30 196.30 265.00 289.20 297.20

137 101.30 122.20 153.40 197.70 266.90 291.20 299.40

138 102.00 123.10 154.50 199.10 268.80 293.20 301.60

139 102.70 124.00 155.60 200.50 270.70 295.20 303.80

140 103.50 124.90 156.70 201.90 272.60 297.20 306.00

141 104.30 125.80 157.80 203.30 274.50 299.20 308.30

142 105.10 126.80 158.90 204.70 276.40 301.30 310.60

143 105.90 127.90 160.00 206.10 278.30 303.40 312.90

144 106.70 128.90 161.10 207.50 280.20 305.50 315.20

145 107.50 129.90 162.20 208.90 282.10 307.60 317.60

146 108.30 130.80 163.40 210.20 284.10 309.70 320.10

147 109.10 131.70 164.60 211.50 286.10 311.80 322.50

148 109.90 132.60 165.80 212.80 288.10 313.90 324.90

149 110.70 133.50 166.90 214.10 290.10 316.00 327.30

150 111.50 134.40 168.10 215.40 292.10 318.20 329.70

Price PerPound 0.75 0.91 1.13 1.45 1.96 2.13 2.21

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See pages 10 and 11 for more information.

– A package with an actual weight of morethan 150 pounds will be accepted fortransportation only through UPS® SonicAir®.See page 23.

– To determine the rate for multiple-packageshipments weighing 100 pounds or more,refer to UPS Hundredweight Service®

on pages 56 and 57.

Dimensional Weight of More Than 150 Lbs.*

*For each package with a dimensional weight of more than 150 pounds, multiply theweight by the price per pound.

40

UPS 2nd Day Air®

Guaranteed Two-Day

Domestic

UPS 2nd Day Air®

An economical alternative for time-sensitive shipments that do not require overnight ormorning service. Guaranteed on-time delivery to all 50 statesand Puerto Rico by the end of the second business day.Optional Saturday pickup. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate 2nd Day Air rate for each ExpressEnvelope or package going to aresidential destination. A residen-tial delivery is defined as deliveryto a location that is a home,including a business operating out of a home that does not havean entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 202 203 204 205 206 207 208 224* 225* 226*

Letter $6.80 $7.30 $7.60 $8.20 $8.70 $9.10 $9.40 $13.10 $13.10 $18.30

1 Lbs. 7.20 7.60 8.30 8.90 9.80 10.50 10.80 15.50 15.50 28.10

2 7.40 8.20 9.10 10.10 11.30 12.10 12.40 17.30 17.30 29.80

3 8.00 8.90 10.10 11.40 12.90 13.70 14.10 18.90 18.90 31.40

4 8.70 9.50 11.30 12.80 14.40 15.30 16.00 20.60 20.60 33.20

5 9.40 10.10 12.50 14.30 16.30 17.10 17.90 22.60 22.60 35.20

6 9.60 10.70 13.00 15.60 18.20 19.30 20.40 24.60 24.60 37.10

7 10.20 11.60 14.10 16.90 20.20 21.40 22.60 26.40 26.40 38.90

8 10.80 12.60 15.10 18.20 22.10 23.60 24.60 28.30 28.30 40.70

9 11.30 13.50 16.20 19.80 24.20 25.70 26.80 30.40 30.40 42.70

10 11.80 14.20 17.30 21.20 26.50 27.80 29.00 32.30 32.30 44.60

11 12.30 14.90 18.40 22.40 28.40 29.90 30.90 34.30 34.30 46.50

12 13.00 15.60 19.30 23.60 30.20 31.70 32.80 36.00 36.00 48.50

13 13.80 16.40 20.20 25.00 31.80 33.20 34.50 37.60 37.60 50.10

14 14.60 17.20 21.20 26.50 33.30 34.90 36.20 39.30 39.30 51.70

15 15.10 17.90 22.20 27.90 34.80 36.70 37.80 40.90 40.90 53.30

16 15.50 18.50 23.10 28.70 36.60 38.40 39.60 42.80 42.80 55.00

17 15.90 19.00 24.00 29.60 38.20 40.20 41.50 44.60 44.60 56.80

18 16.40 19.50 24.90 30.70 40.00 42.10 43.40 46.60 46.60 58.80

19 17.00 20.10 25.70 31.90 41.80 44.20 45.40 48.50 48.50 60.70

20 17.60 20.80 26.50 33.00 43.60 46.10 47.30 50.30 50.30 62.50

21 18.20 21.60 27.50 34.10 45.30 47.90 49.20 51.80 51.80 64.30

22 18.80 22.40 28.40 35.30 47.10 49.70 51.10 53.40 53.40 65.90

23 19.40 23.20 29.30 36.50 48.70 51.70 52.90 55.20 55.20 67.50

24 20.00 23.90 30.20 37.70 50.40 53.50 54.80 57.00 57.00 69.30

25 20.60 24.60 31.10 38.90 52.00 55.20 56.70 58.80 58.80 71.20

26 21.20 25.30 32.00 40.20 53.50 56.90 58.60 60.80 60.80 73.00

27 21.90 26.00 32.90 41.40 55.00 58.50 60.50 62.50 62.50 74.90

28 22.60 26.80 33.80 42.60 56.70 60.20 62.40 64.20 64.20 76.80

29 23.20 27.50 34.80 43.90 58.20 61.90 64.20 66.00 66.00 78.40

30 23.70 28.10 35.80 45.00 59.70 63.50 66.00 67.60 67.60 80.00

31 24.20 28.80 36.80 46.10 61.40 65.30 67.90 69.30 69.30 81.50

32 24.70 29.60 37.90 47.20 63.00 67.00 69.70 70.80 70.80 83.00

33 25.20 30.40 38.80 48.40 64.70 68.80 71.60 72.30 72.30 84.70

34 25.70 31.00 39.70 49.60 66.40 70.80 73.50 73.90 73.90 86.30

35 26.30 31.60 40.60 50.70 68.10 72.80 75.50 75.70 75.70 87.80

*Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico and zone 226 is remote Alaska and Hawaii. Some shipments to Alaska requireadditional time in transit.

– Free UPS packaging is available. See pages 12and 13.

– These UPS 2nd Day Air rates also apply for ship-ments from UPS Drop Boxes.

– The Letter rate applies only to shipments sent inUPS Express Envelope or UPS Letter packaging.

41

UPS 2nd Day Air®

Guaranteed Two-Day

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 202 203 204 205 206 207 208 224* 225* 226*

36 Lbs. $26.90 $32.40 $41.50 $51.80 $69.80 $74.60 $77.40 $77.50 $77.50 $89.40

37 27.50 33.10 42.40 53.00 71.50 76.40 79.20 79.30 79.30 91.00

38 28.10 33.80 43.30 54.20 73.20 78.20 80.90 81.20 81.20 92.60

39 28.70 34.50 44.20 55.40 74.90 79.90 82.60 82.80 82.80 94.20

40 29.40 35.30 45.00 56.60 76.60 81.70 84.50 84.70 84.70 96.00

41 30.10 36.20 45.80 57.80 78.10 83.40 86.20 86.50 86.50 97.70

42 30.80 37.00 46.60 58.90 79.60 85.10 88.00 88.30 88.30 99.50

43 31.40 37.70 47.50 59.90 81.20 87.10 89.80 90.10 90.10 101.30

44 32.00 38.40 48.40 60.80 82.80 89.00 91.60 91.90 91.90 103.10

45 32.60 39.10 49.40 61.80 84.40 90.80 93.40 93.70 93.70 104.90

46 33.20 39.80 50.30 63.00 85.90 92.60 95.20 95.50 95.50 106.60

47 33.80 40.50 51.20 63.90 87.40 94.40 96.90 97.30 97.30 108.30

48 34.40 41.20 52.10 64.80 88.90 96.20 98.80 99.00 99.00 110.00

49 35.00 41.90 53.00 65.80 90.40 98.00 100.40 100.70 100.70 111.80

50 35.60 42.60 53.90 67.00 91.90 99.80 102.00 102.40 102.40 113.60

51 36.20 43.40 54.80 68.20 93.50 101.40 103.60 104.10 104.10 115.40

52 36.80 44.10 55.60 69.40 95.10 103.00 105.20 105.80 105.80 117.00

53 37.40 44.80 56.40 70.50 96.70 104.60 106.80 107.40 107.40 118.70

54 38.00 45.50 57.30 71.60 98.30 106.20 108.60 109.10 109.10 120.40

55 38.60 46.20 58.20 72.70 99.90 107.80 110.40 110.80 110.80 122.10

56 39.20 46.90 59.10 73.90 101.50 109.50 112.00 112.50 112.50 123.80

57 39.80 47.60 60.00 75.10 103.00 111.20 113.70 114.30 114.30 125.50

58 40.40 48.30 60.90 76.30 104.50 112.90 115.40 116.00 116.00 127.20

59 41.00 49.00 61.80 77.50 106.00 114.60 117.20 117.80 117.80 129.00

60 41.60 49.70 62.70 78.70 107.50 116.30 119.40 119.60 119.60 130.80

61 42.20 50.40 63.60 79.90 109.20 118.60 121.40 121.60 121.60 132.80

62 42.80 51.10 64.50 81.10 110.90 120.40 123.30 123.60 123.60 134.80

63 43.40 51.80 65.40 82.30 112.60 122.20 125.20 125.60 125.60 136.80

64 44.00 52.50 66.30 83.50 114.30 124.00 127.40 127.70 127.70 138.80

65 44.60 53.20 67.20 84.70 116.00 125.80 129.40 129.80 129.80 140.70

66 45.20 54.10 68.10 86.30 117.80 127.80 131.30 131.80 131.80 142.70

67 45.80 54.90 69.00 87.70 119.70 129.80 133.20 133.80 133.80 144.70

68 46.40 55.70 69.90 89.10 121.60 131.80 135.10 135.70 135.70 146.70

69 47.00 56.50 70.90 90.60 123.50 133.80 137.10 137.70 137.70 148.70

70 47.60 57.30 71.80 92.20 125.50 135.80 139.40 139.70 139.70 150.80

– To determine the rate for a package weighingmore than 70 pounds, please turn the page.

42

UPS 2nd Day Air®

Guaranteed Two-Day

Domestic

UPS 2nd Day Air®

An economical alternative for time-sensitive shipments that do not require overnight ormorning service. Guaranteed on-time delivery to all 50 statesand Puerto Rico by the end of the second business day.Optional Saturday pickup. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate 2nd Day Air rate for each ExpressEnvelope or package going to aresidential destination. A residen-tial delivery is defined as deliveryto a location that is a home,including a business operating out of a home that does not havean entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per Express Envelope or pack-age delivered to a commercialdestination

– $1.75 per Express Envelope orpackage delivered to a residen-tial destination

Zones 202 203 204 205 206 207 208 224* 225* 226*

71 Lbs. $48.20 $58.20 $72.70 $93.40 $127.20 $137.80 $141.70 $142.10 $142.10 $152.60

72 48.80 59.00 73.70 94.80 128.90 139.50 143.50 144.50 144.50 154.40

73 49.40 59.70 74.70 96.10 130.50 141.20 145.30 146.90 146.90 156.20

74 50.00 60.40 75.70 97.40 132.10 142.90 147.10 148.80 148.80 158.00

75 50.60 61.10 76.70 98.70 133.70 144.60 148.90 150.50 150.50 159.80

76 51.20 61.80 77.80 100.00 135.30 146.30 150.70 152.20 152.20 161.60

77 51.90 62.50 78.90 101.30 136.90 148.20 152.50 153.90 153.90 163.40

78 52.60 63.20 79.90 102.60 138.50 150.10 154.30 155.70 155.70 165.20

79 53.30 64.00 80.90 103.90 140.10 152.00 156.40 157.40 157.40 167.00

80 54.00 64.80 81.90 105.20 141.70 153.90 158.30 159.20 159.20 168.80

81 54.70 65.60 82.90 106.40 143.30 155.80 160.10 161.00 161.00 170.80

82 55.40 66.40 83.80 107.60 144.90 157.40 162.00 162.90 162.90 172.80

83 56.00 67.10 84.70 108.80 146.50 159.00 163.90 164.70 164.70 174.80

84 56.60 67.80 85.60 110.00 148.10 160.60 165.80 166.60 166.60 176.80

85 57.20 68.50 86.50 111.20 149.70 162.20 167.70 168.50 168.50 178.50

86 57.80 69.20 87.40 112.40 151.30 164.00 169.40 170.30 170.30 180.20

87 58.40 69.90 88.30 113.60 153.30 165.80 171.20 172.20 172.20 181.90

88 59.00 70.60 89.20 114.80 155.30 167.60 173.00 174.10 174.10 183.60

89 59.60 71.30 90.20 116.00 157.30 169.40 174.70 175.90 175.90 185.30

90 60.20 72.00 91.20 117.20 158.80 171.20 176.50 177.70 177.70 187.00

91 60.90 72.80 92.20 118.40 160.30 172.90 178.30 179.60 179.60 188.70

92 61.60 73.70 93.20 119.60 161.80 174.80 180.10 181.30 181.30 190.40

93 62.20 74.50 94.20 120.80 163.30 176.50 181.90 183.10 183.10 192.10

94 62.80 75.20 95.20 122.00 164.80 178.20 183.70 184.80 184.80 193.80

95 63.40 75.90 96.10 123.10 166.30 179.90 185.50 186.60 186.60 195.60

96 64.00 76.60 97.00 124.20 167.80 181.80 187.30 188.30 188.30 197.30

97 64.60 77.30 97.90 125.30 169.30 183.70 189.10 190.10 190.10 199.10

98 65.20 78.00 98.80 126.40 170.80 185.30 191.00 191.80 191.80 200.90

99 65.80 78.70 99.70 127.50 172.30 186.90 192.90 193.60 193.60 202.70

100 66.40 79.40 100.60 128.60 173.80 188.50 194.80 195.40 195.40 204.50

101 67.00 80.10 101.50 129.80 175.40 190.40 196.60 197.20 197.20 206.40

102 67.60 80.80 102.40 131.00 177.00 192.30 198.50 199.00 199.00 208.30

103 68.20 81.70 103.30 132.20 178.60 194.00 200.40 200.80 200.80 210.20

104 68.80 82.40 104.20 133.40 180.60 195.80 202.30 202.70 202.70 212.10

105 69.40 83.10 105.10 134.60 182.30 197.60 204.20 204.50 204.50 213.80

106 70.00 83.90 106.10 135.80 184.00 199.40 206.00 206.40 206.40 215.50

107 70.60 84.70 107.00 137.00 185.70 201.20 207.90 208.30 208.30 217.30

108 71.20 85.50 107.90 138.20 187.40 203.00 209.80 210.20 210.20 219.10

109 71.80 86.30 108.80 139.40 189.10 205.00 211.70 212.00 212.00 221.10

110 72.40 87.10 109.70 140.60 190.80 206.90 213.60 213.80 213.80 222.90

*Zone 224 is metro Alaska and Hawaii, zone 225is Puerto Rico and zone 226 is remote Alaska and Hawaii. Some shipments to Alaska requireadditional time in transit.

43

UPS 2nd Day Air®

Guaranteed Two-Day

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor air Express Envelopes or pack-ages, add $4 per Express Envelopeor package to the rate shown. Ifyou are an account holder whoreceives daily pickup service andyou request an On-Call Pickup for air, the $4 fee will be waived.

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 202 203 204 205 206 207 208 224* 225* 226*

111 Lbs. $73.00 $87.90 $110.60 $141.80 $192.50 $208.80 $215.50 $215.70 $215.70 $224.70

112 73.60 88.70 111.50 143.00 194.20 210.70 217.40 217.60 217.60 226.50

113 74.30 89.50 112.40 144.20 196.40 212.60 219.30 219.50 219.50 228.40

114 75.00 90.30 113.40 145.40 198.60 214.50 221.20 221.40 221.40 230.30

115 75.70 91.10 114.50 146.70 200.80 216.40 223.10 223.30 223.30 232.20

116 76.40 91.90 115.60 148.00 202.40 218.30 224.90 225.10 225.10 234.10

117 77.10 92.70 116.60 149.30 204.00 220.20 226.70 226.90 226.90 236.00

118 77.80 93.50 117.60 150.60 205.60 222.10 228.60 228.70 228.70 238.00

119 78.50 94.30 118.60 151.90 207.20 224.00 230.50 230.90 230.90 240.00

120 79.20 95.10 119.60 153.20 208.80 225.90 232.30 232.80 232.80 242.00

121 79.90 95.90 120.70 154.50 210.40 227.80 234.20 234.80 234.80 243.90

122 80.60 96.60 121.70 155.80 212.00 229.60 236.10 236.80 236.80 245.80

123 81.30 97.40 122.70 157.10 213.60 231.40 238.00 238.80 238.80 247.80

124 82.00 98.20 123.70 158.40 215.20 233.20 239.80 240.80 240.80 249.80

125 82.70 99.00 124.70 159.70 216.80 235.00 241.70 242.80 242.80 251.80

126 83.40 99.70 125.70 161.00 218.80 236.80 243.70 244.80 244.80 253.80

127 84.00 100.40 126.70 162.20 220.80 238.60 245.70 246.80 246.80 255.80

128 84.60 101.10 127.80 163.40 222.80 240.40 247.70 248.80 248.80 257.80

129 85.20 101.80 128.80 164.60 224.80 242.20 249.70 250.80 250.80 259.80

130 85.80 102.60 129.80 165.80 226.80 244.20 251.70 252.80 252.80 261.80

131 86.40 103.40 130.80 167.00 228.40 246.20 253.60 254.80 254.80 263.70

132 87.00 104.20 131.80 168.20 230.00 248.20 255.60 256.80 256.80 265.60

133 87.60 105.00 132.80 169.40 231.60 250.20 257.60 258.80 258.80 267.50

134 88.20 105.80 133.80 170.60 233.20 252.20 259.60 260.80 260.80 269.40

135 88.80 106.60 134.80 171.80 234.80 254.20 261.60 262.80 262.80 271.30

136 89.40 107.40 135.80 173.00 236.50 256.20 263.60 264.80 264.80 273.20

137 90.00 108.20 136.80 174.20 238.20 258.20 265.60 266.80 266.80 275.10

138 90.60 109.00 137.80 175.40 239.90 260.20 267.60 268.80 268.80 277.00

139 91.30 109.80 138.80 176.60 241.60 262.20 269.60 270.80 270.80 278.90

140 92.00 110.60 139.80 177.80 243.30 264.20 271.60 272.70 272.70 280.80

141 92.70 111.40 140.80 179.10 245.00 266.20 273.60 274.60 274.60 282.60

142 93.40 112.20 141.80 180.40 246.70 268.20 275.60 276.50 276.50 284.40

143 94.10 113.10 142.80 181.70 248.40 270.20 277.60 278.40 278.40 286.20

144 94.80 114.00 143.80 183.00 250.10 272.20 279.60 280.30 280.30 288.10

145 95.50 114.80 144.80 184.30 251.80 274.20 281.50 282.30 282.30 290.00

146 96.20 115.60 145.80 185.60 253.50 276.10 283.40 284.30 284.30 291.90

147 96.90 116.40 146.80 186.90 255.20 278.00 285.30 286.30 286.30 293.80

148 97.60 117.20 147.80 188.20 256.90 279.90 287.30 288.30 288.30 295.70

149 98.30 118.00 148.80 189.50 258.60 281.80 289.30 290.30 290.30 297.60

150 99.00 118.80 149.80 190.80 260.30 283.70 291.30 292.30 292.30 299.50

Price PerPound 0.67 0.80 1.01 1.28 1.75 1.90 1.95 1.96 1.96 2.01

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds. See pages 10 and 11 for more information.

– A package with an actual weight of more than150 pounds will be accepted for transportationonly through UPS® SonicAir®. See page 23.

– To determine the rate for multiple-packageshipments weighing 100 pounds or more, referto UPS Hundredweight Service® on pages 56and 57.

Dimensional Weight of More Than 150 Lbs.*

*For each package with a dimensional weight of more than 150 pounds, multiply theweight by the price per pound.

44

UPS 3 Day SelectSM

Guaranteed Three-Day

Domestic

UPS 3 Day SelectSM

The ideal mix of economy andguaranteed on-time delivery.Guaranteed delivery by the end ofthe third business day to and fromevery address in the 48 contiguousstates. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate 3 Day Select rate for each packagegoing to a residential destination. A residential delivery is defined as delivery to a location that is ahome, including a business operat-ing out of a home that does nothave an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each package delivered tocertain ZIP Codes. Go to UPS.com®

or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (This surcharge does not apply to UPS Hundredweight Serviceshipments.)

– $1 per package delivered to a commercial destination

– $1.75 per package delivered to a residential destination

Zones 302 303 304 305 306 307 308

1 Lbs. $4.60 $5.20 $5.50 $6.00 $7.10 $7.70 $7.90

2 4.80 5.40 6.00 6.70 8.30 8.70 9.20

3 5.20 5.80 6.50 7.50 9.30 9.90 10.50

4 5.60 6.50 7.20 8.40 10.50 11.20 11.80

5 5.90 7.00 7.90 9.30 11.70 12.50 13.30

6 6.30 7.70 8.60 10.10 12.60 13.50 14.40

7 6.70 8.20 9.30 10.70 13.50 14.70 15.80

8 7.20 8.80 10.00 11.60 14.70 15.90 17.10

9 7.60 9.30 10.70 12.40 15.70 17.10 18.50

10 8.00 9.80 11.30 13.20 16.80 18.30 19.80

11 8.40 10.50 12.00 13.80 17.90 19.50 21.10

12 8.90 11.00 12.60 14.60 19.00 20.70 22.40

13 9.30 11.50 13.30 15.50 20.20 22.00 23.70

14 9.70 12.00 14.00 16.30 21.30 23.20 25.10

15 10.10 12.60 14.70 17.20 22.40 24.50 26.40

16 10.40 13.00 15.20 17.80 23.00 25.50 27.60

17 10.80 13.40 15.80 18.50 23.80 26.40 28.70

18 11.20 13.90 16.50 19.30 24.70 27.40 29.80

19 11.60 14.40 17.10 20.10 25.70 28.60 30.90

20 12.00 15.00 17.80 20.80 26.70 29.70 32.10

21 12.40 15.50 18.60 21.60 27.70 30.70 33.20

22 12.80 16.00 19.30 22.40 28.80 31.70 34.40

23 13.20 16.50 19.90 23.20 29.80 32.90 35.50

24 13.60 17.10 20.50 23.90 30.90 34.00 36.80

25 14.10 17.80 21.20 24.70 31.90 35.10 38.00

26 14.60 18.50 21.90 25.60 32.90 36.30 39.30

27 15.00 19.00 22.60 26.50 34.00 37.60 40.50

28 15.50 19.50 23.30 27.30 35.10 38.80 41.80

29 15.90 20.00 24.00 28.00 36.20 39.90 43.20

30 16.30 20.50 24.60 28.70 37.40 41.10 44.50

31 16.70 21.10 25.30 29.50 38.40 42.20 45.80

32 17.10 21.60 26.00 30.30 39.40 43.30 47.00

33 17.50 22.10 26.80 31.10 40.40 44.40 48.30

34 17.90 22.70 27.60 32.00 41.50 45.50 49.70

35 18.30 23.20 28.20 32.70 42.50 46.60 50.80

45

UPS 3 Day SelectSM

Guaranteed Three-Day

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor 3 Day Select packages, add the appropriate per package fee to the rate shown. These feesapply to all UPS customers.

Schedule Same Futurea Pickup Day Day

UPS.com® $4.00 $2.00

1-800-PICK-UPS® $5.00 $4.00

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 302 303 304 305 306 307 308

36 Lbs. $18.70 $23.70 $28.80 $33.50 $43.50 $47.50 $51.90

37 19.10 24.30 29.40 34.20 44.40 48.50 53.00

38 19.50 24.80 30.00 35.00 45.40 49.60 54.00

39 20.00 25.30 30.60 35.80 46.40 50.60 55.20

40 20.40 25.80 31.20 36.60 47.20 51.60 56.30

41 20.80 26.30 31.80 37.40 48.20 52.80 57.50

42 21.20 26.90 32.50 38.30 49.30 54.00 58.80

43 21.60 27.50 33.20 39.20 50.40 55.10 60.10

44 22.00 28.00 33.90 39.90 51.40 56.30 61.40

45 22.40 28.50 34.60 40.70 52.40 57.40 62.70

46 22.80 29.10 35.20 41.50 53.60 58.50 64.10

47 23.20 29.60 35.80 42.30 54.80 59.70 65.30

48 23.60 30.20 36.40 43.10 56.00 60.80 66.70

49 24.00 30.70 37.00 43.90 57.20 61.90 68.10

50 24.40 31.20 37.60 44.60 58.30 63.10 69.20

51 24.80 31.70 38.30 45.30 59.30 64.40 70.30

52 25.20 32.30 39.00 46.10 60.30 65.70 71.60

53 25.70 32.90 39.70 46.90 61.30 67.00 72.90

54 26.20 33.40 40.40 47.70 62.30 68.30 74.20

55 26.60 33.90 41.10 48.50 63.30 69.40 75.60

56 27.00 34.40 41.70 49.30 64.40 70.60 77.00

57 27.40 34.90 42.30 50.10 65.60 71.80 78.40

58 27.80 35.40 42.90 50.80 66.90 72.90 79.80

59 28.20 35.90 43.50 51.50 68.30 74.00 81.20

60 28.60 36.50 44.10 52.50 69.50 75.20 82.60

61 29.00 37.10 44.80 53.40 70.60 76.50 83.90

62 29.40 37.70 45.50 54.20 71.70 77.70 85.20

63 29.80 38.20 46.20 55.00 72.80 78.90 86.60

64 30.20 38.70 47.00 55.80 73.80 80.10 88.00

65 30.60 39.20 47.80 56.50 74.80 81.30 89.40

66 31.10 39.80 48.40 57.30 76.00 82.50 90.80

67 31.60 40.30 49.00 58.10 77.20 83.70 92.20

68 32.00 40.80 49.60 58.90 78.40 84.90 93.70

69 32.40 41.30 50.20 59.70 79.70 86.10 95.20

70 32.80 42.10 51.10 60.60 80.90 87.40 96.80

– To determine the rate for a packageweighing more than 70 pounds, please turn the page.

46

UPS 3 Day SelectSM

Guaranteed Three-Day

Domestic

UPS 3 Day SelectSM

The ideal mix of economy andguaranteed on-time delivery.Guaranteed delivery by the end ofthe third business day to and fromevery address in the 48 contiguousstates. UPS Hundredweight Service®

available. (See page 56.)

Delivery to Residential DestinationsAdd $1.40 to the appropriate 3 Day Select rate for each packagegoing to a residential destination. A residential delivery is defined as delivery to a location that is ahome, including a business operat-ing out of a home that does nothave an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each package delivered tocertain ZIP Codes. Go to UPS.com®

or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (This surcharge does not apply to UPS Hundredweight Serviceshipments.)

– $1 per package delivered to a commercial destination

– $1.75 per package delivered to a residential destination

Zones 302 303 304 305 306 307 308

71 Lbs. $33.20 $42.80 $51.70 $61.30 $81.70 $88.60 $97.70

72 33.60 43.60 52.60 62.10 82.70 89.90 99.10

73 34.00 44.30 53.50 62.90 83.60 91.30 100.60

74 34.40 44.90 54.40 63.90 84.60 92.70 102.10

75 34.80 45.50 55.20 64.90 85.80 94.20 103.40

76 35.20 46.00 55.90 66.00 86.90 95.60 104.80

77 35.60 46.60 56.60 66.90 88.10 96.90 106.20

78 36.10 47.30 57.30 67.80 89.20 98.30 107.60

79 36.60 47.80 58.10 68.70 90.20 99.80 108.90

80 37.00 48.30 58.70 69.50 91.20 101.20 110.10

81 37.40 48.80 59.30 70.30 92.20 102.50 111.30

82 37.80 49.40 59.90 71.30 93.20 103.50 112.50

83 38.20 50.10 60.60 72.10 94.20 104.60 113.70

84 38.60 50.60 61.30 72.90 95.20 105.90 115.00

85 39.00 51.10 62.00 73.70 96.20 107.10 116.30

86 39.40 51.60 62.70 74.50 97.30 108.30 117.60

87 39.80 52.10 63.50 75.40 98.60 109.60 119.00

88 40.20 52.70 64.20 76.30 99.60 110.70 120.40

89 40.60 53.30 64.90 77.20 100.60 111.90 121.80

90 41.00 53.80 65.60 78.00 101.60 113.00 123.20

91 41.40 54.30 66.20 78.90 102.80 114.10 124.60

92 41.80 54.80 66.80 79.80 103.90 115.20 126.10

93 42.20 55.40 67.40 80.60 105.00 116.30 127.30

94 42.70 56.00 68.10 81.40 106.10 117.40 128.50

95 43.10 56.50 68.80 82.20 107.20 118.50 129.80

96 43.50 57.00 69.50 83.10 108.40 119.70 131.10

97 43.90 57.50 70.20 83.90 109.60 121.00 132.40

98 44.30 58.10 70.90 84.70 110.80 122.40 133.70

99 44.70 58.70 71.60 85.50 112.00 123.90 135.00

100 45.20 59.30 72.30 86.30 113.20 125.30 136.40

101 45.60 59.80 73.00 87.10 114.20 126.60 137.80

102 46.00 60.30 73.80 88.10 115.20 127.70 139.20

103 46.50 60.80 74.40 88.90 116.20 128.80 140.60

104 46.90 61.30 75.00 89.70 117.20 129.90 142.00

105 47.30 61.80 75.60 90.50 118.20 131.00 143.50

106 47.70 62.40 76.20 91.30 119.20 132.10 144.90

107 48.20 63.10 76.90 92.00 120.20 133.50 146.30

108 48.60 63.80 77.60 92.80 121.20 134.90 147.60

109 49.00 64.50 78.30 93.50 122.30 136.00 148.80

110 49.40 65.20 79.10 94.20 123.40 137.10 149.90

47

UPS 3 Day SelectSM

Guaranteed Three-Day

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor 3 Day Select packages, add the appropriate per package fee to the rate shown. These feesapply to all UPS customers.

Schedule Same Futurea Pickup Day Day

UPS.com® $4.00 $2.00

1-800-PICK-UPS® $5.00 $4.00

– For packages measuring morethan one cubic foot, dimensionalweight may apply. See page 16for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Process Your Shipment

Domestic

Zones 302 303 304 305 306 307 308

111 Lbs. $49.80 $65.70 $79.80 $95.00 $124.60 $138.20 $151.10

112 50.20 66.20 80.40 95.80 125.90 139.10 152.40

113 50.60 66.70 81.00 96.80 127.20 140.00 153.80

114 51.00 67.20 81.60 97.80 128.50 140.80 155.20

115 51.40 67.70 82.20 98.80 129.50 141.60 156.60

116 51.80 68.10 82.90 99.60 130.50 142.40 157.80

117 52.20 68.70 83.60 100.40 131.60 143.40 159.00

118 52.60 69.20 84.40 101.20 132.60 144.40 160.20

119 53.00 69.70 85.10 102.00 133.60 145.60 161.40

120 53.40 70.20 85.80 102.80 134.60 146.90 162.60

121 53.90 70.70 86.50 103.70 135.60 148.00 163.90

122 54.30 71.20 87.20 104.50 136.90 149.10 165.20

123 54.70 71.70 87.80 105.30 138.10 150.20 166.50

124 55.10 72.20 88.40 106.10 139.30 151.30 167.90

125 55.50 72.70 89.10 106.90 140.40 152.40 169.30

126 55.90 73.20 89.80 107.70 141.50 153.50 170.70

127 56.30 73.70 90.50 108.50 142.60 154.70 172.10

128 56.80 74.20 91.10 109.30 143.70 155.90 173.50

129 57.20 74.70 91.70 110.10 144.80 157.20 174.90

130 57.60 75.20 92.40 110.90 145.90 158.50 176.30

131 58.00 75.80 93.10 111.70 146.90 159.70 177.70

132 58.40 76.40 93.80 112.50 147.90 160.90 179.10

133 58.80 77.00 94.50 113.30 148.90 162.10 180.50

134 59.30 77.60 95.20 114.10 149.90 163.30 181.90

135 59.80 78.30 95.90 114.90 151.10 164.60 183.30

136 60.20 78.90 96.60 115.70 152.30 165.80 184.80

137 60.60 79.50 97.30 116.50 153.50 167.10 186.30

138 61.00 80.10 98.00 117.30 154.50 168.10 187.80

139 61.40 80.70 98.70 118.10 155.50 169.40 189.30

140 61.80 81.30 99.40 118.90 156.50 170.70 190.70

141 62.30 81.80 100.20 119.70 157.50 172.00 192.10

142 62.70 82.30 100.90 120.50 158.50 173.30 193.50

143 63.10 82.80 101.50 121.30 159.50 174.60 194.90

144 63.50 83.40 102.10 122.10 160.50 175.90 196.30

145 63.90 84.00 102.70 123.00 161.50 177.20 197.70

146 64.30 84.50 103.30 123.90 162.50 178.40 199.10

147 64.70 85.00 103.90 124.80 163.50 179.50 200.50

148 65.20 85.50 104.50 125.70 164.50 180.60 201.90

149 65.70 86.00 105.20 126.60 165.50 181.90 203.30

150 66.20 86.80 105.90 127.50 166.50 183.20 204.70

Price PerPound 0.45 0.59 0.72 0.86 1.12 1.23 1.37

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See pages 10 and 11 for more information.

– A package with an actual weight of morethan 150 pounds will be accepted fortransportation only through UPS® SonicAir®.See page 23.

– To determine the rate for multiple-packageshipments weighing 200 pounds or more,refer to UPS Hundredweight Service®

on pages 56 and 57.

Dimensional Weight of More Than 150 Lbs.*

*For each package with a dimensional weight of more than 150 pounds, multiply theweight by the price per pound.

48

UPS Ground Commercial

Guaranteed Day-Definite

Domestic

UPS GroundGuaranteed day-definite grounddelivery to every address withinthe 48 contiguous states. Promptand low cost. UPS HundredweightService® available. (See page 56.)

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor Ground packages, add theappropriate per package fee to the rate shown. These fees applyto all UPS customers.

Schedule Same Futurea Pickup Day Day

UPS.com® $4.00 $2.00

1-800-PICK-UPS® $5.00 $4.00

Delivery Area SurchargeA Delivery Area Surcharge appliesto each package delivered tocertain ZIP Codes. Go to UPS.comor call 1-800-PICK-UPS for a listingof applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per package delivered to a commercial destination

– For larger packages, oversizeand/or other charges may apply.See page 18 for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Zones 2 3 4 5 6 7 8

1 Lbs. $3.45 $3.57 $3.81 $3.89 $4.10 $4.15 $4.26

2 3.53 3.74 4.13 4.24 4.57 4.67 4.96

3 3.64 3.91 4.36 4.54 4.87 5.03 5.49

4 3.76 4.09 4.59 4.82 5.16 5.33 5.85

5 3.92 4.24 4.80 5.05 5.40 5.62 6.21

6 4.04 4.35 4.91 5.23 5.58 5.86 6.44

7 4.20 4.47 5.03 5.41 5.80 6.09 6.73

8 4.35 4.62 5.16 5.54 5.99 6.38 7.19

9 4.50 4.76 5.28 5.68 6.15 6.73 7.66

10 4.65 4.88 5.39 5.84 6.40 7.20 8.19

11 4.80 5.01 5.50 6.00 6.68 7.72 8.77

12 4.95 5.18 5.61 6.16 6.98 8.24 9.42

13 5.11 5.34 5.73 6.30 7.32 8.76 10.05

14 5.22 5.51 5.83 6.44 7.72 9.28 10.68

15 5.35 5.69 5.93 6.59 8.13 9.80 11.31

16 5.42 5.84 6.07 6.78 8.51 10.29 11.91

17 5.50 6.03 6.26 7.06 8.94 10.79 12.53

18 5.60 6.23 6.47 7.41 9.36 11.29 13.17

19 5.73 6.44 6.71 7.75 9.79 11.79 13.81

20 5.86 6.65 6.94 8.11 10.22 12.29 14.45

21 5.99 6.86 7.17 8.46 10.65 12.78 15.08

22 6.13 7.06 7.42 8.78 11.08 13.27 15.71

23 6.28 7.27 7.66 9.09 11.50 13.76 16.34

24 6.43 7.46 7.91 9.38 11.93 14.27 16.98

25 6.58 7.65 8.15 9.67 12.36 14.78 17.61

26 6.74 7.84 8.40 9.97 12.79 15.24 18.22

27 6.89 8.01 8.64 10.26 13.22 15.71 18.83

28 7.04 8.19 8.90 10.57 13.64 16.18 19.45

29 7.19 8.38 9.15 10.88 14.07 16.70 20.07

30 7.35 8.57 9.41 11.20 14.50 17.22 20.70

31 7.50 8.75 9.66 11.51 14.92 17.74 21.33

32 7.64 8.95 9.91 11.83 15.34 18.26 21.96

33 7.79 9.14 10.17 12.15 15.75 18.79 22.59

34 7.93 9.34 10.42 12.46 16.17 19.31 23.22

35 8.07 9.55 10.67 12.78 16.59 19.83 23.85

49

UPS Ground Commercial

Guaranteed Day-Definite

Process Your Shipment

Domestic

Zones 2 3 4 5 6 7 8

36 Lbs. $8.21 $9.74 $10.91 $13.09 $17.00 $20.35 $24.47

37 8.36 9.94 11.16 13.41 17.38 20.87 25.08

38 8.49 10.13 11.40 13.73 17.77 21.39 25.69

39 8.62 10.33 11.65 14.04 18.16 21.91 26.28

40 8.74 10.54 11.89 14.36 18.55 22.43 26.87

41 8.87 10.74 12.14 14.67 18.93 22.95 27.46

42 8.99 10.93 12.38 14.99 19.30 23.47 28.05

43 9.12 11.13 12.62 15.31 19.67 23.98 28.64

44 9.25 11.32 12.84 15.62 20.01 24.49 29.24

45 9.34 11.51 13.06 15.94 20.36 25.00 29.83

46 9.44 11.70 13.28 16.24 20.67 25.45 30.38

47 9.53 11.87 13.49 16.53 20.97 25.91 30.93

48 9.62 12.03 13.70 16.81 21.27 26.37 31.44

49 9.71 12.19 13.90 17.10 21.55 26.80 31.90

50 9.80 12.32 14.09 17.36 21.84 27.23 32.33

51 9.89 12.44 14.28 17.61 22.10 27.64 32.74

52 9.99 12.56 14.46 17.85 22.37 27.98 33.15

53 10.08 12.68 14.63 18.09 22.63 28.29 33.49

54 10.17 12.79 14.81 18.31 22.90 28.53 33.80

55 10.26 12.90 14.97 18.54 23.16 28.74 34.07

56 10.35 13.02 15.13 18.76 23.43 28.90 34.30

57 10.44 13.15 15.29 18.97 23.69 29.06 34.53

58 10.54 13.26 15.43 19.18 23.94 29.22 34.77

59 10.63 13.37 15.57 19.36 24.16 29.39 35.00

60 10.73 13.48 15.71 19.50 24.38 29.55 35.24

61 10.82 13.58 15.85 19.64 24.59 29.72 35.47

62 10.91 13.69 15.97 19.77 24.77 29.90 35.71

63 11.01 13.79 16.09 19.90 24.93 30.07 35.94

64 11.10 13.89 16.20 20.03 25.10 30.24 36.17

65 11.19 13.99 16.31 20.17 25.26 30.42 36.41

66 11.28 14.09 16.43 20.30 25.42 30.59 36.64

67 11.37 14.19 16.54 20.43 25.59 30.76 36.88

68 11.45 14.30 16.65 20.56 25.74 30.94 37.11

69 11.54 14.40 16.76 20.70 25.89 31.11 37.35

70 11.62 14.50 16.87 20.83 26.05 31.28 37.58

– To determine the rate for a packageweighing more than 70 pounds, please turn the page.

50

UPS Ground Commercial

Guaranteed Day-Definite

Domestic

UPS GroundGuaranteed day-definite grounddelivery to every address withinthe 48 contiguous states. Promptand low cost. UPS HundredweightService® available. (See page 56.)

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor Ground packages, add theappropriate per package fee to the rate shown. These fees applyto all UPS customers.

Schedule Same Futurea Pickup Day Day

UPS.com® $4.00 $2.00

1-800-PICK-UPS® $5.00 $4.00

Delivery Area SurchargeA Delivery Area Surcharge appliesto each package delivered tocertain ZIP Codes. Go to UPS.comor call 1-800-PICK-UPS for a listingof applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1 per package delivered to a commercial destination

– For larger packages, oversizeand/or other charges may apply.See page 18 for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Zones 2 3 4 5 6 7 8

71 Lbs. $16.80 $18.91 $21.06 $23.32 $28.19 $32.95 $38.99

72 21.23 23.23 25.14 26.25 30.23 34.70 40.15

73 24.97 26.85 28.63 29.16 32.24 36.46 41.02

74 27.54 29.53 31.26 32.07 34.17 37.92 41.80

75 28.94 30.93 33.00 33.82 35.98 39.08 42.47

76 30.34 32.08 33.86 34.93 37.49 39.95 43.05

77 31.55 33.14 34.63 35.86 38.68 40.54 43.53

78 32.57 34.13 35.33 36.64 39.55 41.07 44.00

79 33.40 35.11 35.98 37.28 40.15 41.60 44.47

80 34.08 36.10 36.55 37.78 40.62 42.06 44.94

81 34.70 36.62 37.08 38.25 41.09 42.53 45.40

82 35.28 37.14 37.59 38.72 41.55 43.00 45.86

83 35.81 37.64 38.09 39.19 42.02 43.47 46.31

84 36.28 38.14 38.59 39.66 42.49 43.94 46.77

85 36.75 38.62 39.07 40.13 42.96 44.41 47.23

86 37.21 39.09 39.55 40.59 43.43 44.88 47.69

87 37.68 39.56 40.03 41.05 43.90 45.35 48.15

88 38.15 40.03 40.50 41.50 44.37 45.81 48.62

89 38.62 40.50 40.96 41.96 44.84 46.28 49.09

90 39.09 40.96 41.43 42.42 45.30 46.75 49.55

91 39.56 41.43 41.89 42.89 45.76 47.22 50.02

92 40.03 41.90 42.34 43.36 46.22 47.69 50.49

93 40.50 42.37 42.79 43.83 46.68 48.16 50.96

94 40.95 42.84 43.23 44.30 47.14 48.62 51.43

95 41.41 43.29 43.65 44.76 47.60 49.08 51.90

96 41.87 43.70 44.08 45.23 48.06 49.53 52.37

97 42.33 44.11 44.51 45.70 48.51 49.99 52.84

98 42.79 44.52 44.94 46.16 48.97 50.45 53.30

99 43.25 44.93 45.37 46.62 49.43 50.91 53.77

100 43.70 45.34 45.79 47.07 49.89 51.37 54.24

101 44.11 45.74 46.21 47.48 50.35 51.83 54.70

102 44.52 46.15 46.63 47.88 50.81 52.28 55.16

103 44.93 46.56 47.05 48.29 51.26 52.74 55.62

104 45.34 46.97 47.47 48.70 51.69 53.20 56.08

105 45.74 47.37 47.88 49.11 52.12 53.66 56.53

106 46.15 47.78 48.30 49.50 52.55 54.12 56.99

107 46.56 48.19 48.72 49.90 52.98 54.58 57.45

108 46.96 48.60 49.14 50.30 53.41 55.04 57.91

109 47.35 49.00 49.55 50.70 53.83 55.49 58.37

110 47.75 49.41 49.97 51.09 54.26 55.95 58.83

51

UPS Ground Commercial

Guaranteed Day-Definite

Process Your Shipment

Domestic

Zones 2 3 4 5 6 7 8

111 Lbs. $48.15 $49.82 $50.39 $51.49 $54.69 $56.40 $59.28

112 48.55 50.23 50.81 51.89 55.12 56.85 59.72

113 48.94 50.63 51.23 52.28 55.55 57.30 60.17

114 49.34 51.04 51.64 52.68 55.97 57.75 60.62

115 49.74 51.45 52.06 53.08 56.40 58.20 61.07

116 50.13 51.86 52.48 53.48 56.83 58.64 61.52

117 50.53 52.26 52.90 53.87 57.26 59.09 61.97

118 50.93 52.67 53.31 54.27 57.69 59.54 62.41

119 51.33 53.08 53.73 54.67 58.11 60.00 62.86

120 51.72 53.49 54.15 55.07 58.54 60.46 63.31

121 52.12 53.89 54.57 55.46 58.97 60.92 63.77

122 52.52 54.30 54.99 55.86 59.40 61.37 64.23

123 52.92 54.71 55.40 56.26 59.83 61.83 64.69

124 53.31 55.12 55.82 56.66 60.25 62.29 65.14

125 53.71 55.53 56.24 57.05 60.68 62.75 65.60

126 54.11 55.93 56.66 57.45 61.12 63.21 66.06

127 54.51 56.34 57.07 57.85 61.56 63.67 66.52

128 54.90 56.75 57.49 58.25 62.00 64.13 66.98

129 55.30 57.16 57.91 58.64 62.43 64.58 67.44

130 55.70 57.56 58.33 59.04 62.87 65.04 67.90

131 56.10 57.97 58.75 59.44 63.31 65.50 68.35

132 56.49 58.38 59.16 59.84 63.75 65.96 68.81

133 56.89 58.79 59.58 60.23 64.19 66.42 69.27

134 57.29 59.19 60.00 60.63 64.62 66.88 69.73

135 57.69 59.60 60.42 61.03 65.06 67.34 70.19

136 58.08 60.01 60.83 61.43 65.50 67.79 70.65

137 58.48 60.42 61.25 61.82 65.94 68.25 71.11

138 58.88 60.82 61.67 62.22 66.38 68.71 71.56

139 59.28 61.23 62.09 62.62 66.82 69.17 72.02

140 59.67 61.64 62.51 63.01 67.25 69.63 72.48

141 60.07 62.05 62.92 63.41 67.69 70.09 72.94

142 60.47 62.45 63.34 63.81 68.13 70.55 73.40

143 60.86 62.86 63.76 64.21 68.57 71.00 73.86

144 61.26 63.27 64.18 64.60 69.01 71.46 74.32

145 61.66 63.68 64.59 65.00 69.44 71.92 74.77

146 62.06 64.08 65.01 65.40 69.88 72.38 75.23

147 62.45 64.49 65.43 65.80 70.32 72.84 75.69

148 62.85 64.90 65.85 66.19 70.76 73.30 76.15

149 63.25 65.31 66.27 66.59 71.20 73.76 76.61

150 63.65 65.72 66.68 66.99 71.64 74.21 77.07

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See pages 10 and 11 for more information.

– A package with an actual weight of morethan 150 pounds will be accepted fortransportation only through UPS® SonicAir®.See page 23.

– To determine the rate for multiple-packageshipments weighing 200 pounds or more,refer to UPS Hundredweight Service®

on pages 56 and 57.

52

UPS Ground Residential

Guaranteed Day-Definite

Domestic

UPS GroundGuaranteed day-definite grounddelivery to every address withinthe 48 contiguous states. Promptand low cost. UPS HundredweightService® available. (See page 56.)

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor Ground packages, add theappropriate per package fee tothe rate shown. These fees applyto all UPS customers.

Schedule Same Futurea Pickup Day Day

UPS.com® $4.00 $2.00

1-800-PICK-UPS® $5.00 $4.00

Delivery to Residential DestinationsA residential delivery is defined as delivery to a location that is ahome, including a business operat-ing out of a home that does nothave an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each package delivered tocertain ZIP Codes. Go to UPS.comor call 1-800-PICK-UPS for a listingof applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1.75 per package delivered to a residential destination

– For larger packages, oversizeand/or other charges may apply.See page 18 for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Zones 2 3 4 5 6 7 8

1 Lbs. $4.85 $4.97 $5.21 $5.29 $5.50 $5.55 $5.66

2 4.93 5.14 5.53 5.64 5.97 6.07 6.36

3 5.04 5.31 5.76 5.94 6.27 6.43 6.89

4 5.16 5.49 5.99 6.22 6.56 6.73 7.25

5 5.32 5.64 6.20 6.45 6.80 7.02 7.61

6 5.44 5.75 6.31 6.63 6.98 7.26 7.84

7 5.60 5.87 6.43 6.81 7.20 7.49 8.13

8 5.75 6.02 6.56 6.94 7.39 7.78 8.59

9 5.90 6.16 6.68 7.08 7.55 8.13 9.06

10 6.05 6.28 6.79 7.24 7.80 8.60 9.59

11 6.20 6.41 6.90 7.40 8.08 9.12 10.17

12 6.35 6.58 7.01 7.56 8.38 9.64 10.82

13 6.51 6.74 7.13 7.70 8.72 10.16 11.45

14 6.62 6.91 7.23 7.84 9.12 10.68 12.08

15 6.75 7.09 7.33 7.99 9.53 11.20 12.71

16 6.82 7.24 7.47 8.18 9.91 11.69 13.31

17 6.90 7.43 7.66 8.46 10.34 12.19 13.93

18 7.00 7.63 7.87 8.81 10.76 12.69 14.57

19 7.13 7.84 8.11 9.15 11.19 13.19 15.21

20 7.26 8.05 8.34 9.51 11.62 13.69 15.85

21 7.39 8.26 8.57 9.86 12.05 14.18 16.48

22 7.53 8.46 8.82 10.18 12.48 14.67 17.11

23 7.68 8.67 9.06 10.49 12.90 15.16 17.74

24 7.83 8.86 9.31 10.78 13.33 15.67 18.38

25 7.98 9.05 9.55 11.07 13.76 16.18 19.01

26 8.14 9.24 9.80 11.37 14.19 16.64 19.62

27 8.29 9.41 10.04 11.66 14.62 17.11 20.23

28 8.44 9.59 10.30 11.97 15.04 17.58 20.85

29 8.59 9.78 10.55 12.28 15.47 18.10 21.47

30 8.75 9.97 10.81 12.60 15.90 18.62 22.10

31 8.90 10.15 11.06 12.91 16.32 19.14 22.73

32 9.04 10.35 11.31 13.23 16.74 19.66 23.36

33 9.19 10.54 11.57 13.55 17.15 20.19 23.99

34 9.33 10.74 11.82 13.86 17.57 20.71 24.62

35 9.47 10.95 12.07 14.18 17.99 21.23 25.25

53

UPS Ground Residential

Guaranteed Day-Definite

Process Your Shipment

Domestic

Zones 2 3 4 5 6 7 8

36 Lbs. $9.61 $11.14 $12.31 $14.49 $18.40 $21.75 $25.87

37 9.76 11.34 12.56 14.81 18.78 22.27 26.48

38 9.89 11.53 12.80 15.13 19.17 22.79 27.09

39 10.02 11.73 13.05 15.44 19.56 23.31 27.68

40 10.14 11.94 13.29 15.76 19.95 23.83 28.27

41 10.27 12.14 13.54 16.07 20.33 24.35 28.86

42 10.39 12.33 13.78 16.39 20.70 24.87 29.45

43 10.52 12.53 14.02 16.71 21.07 25.38 30.04

44 10.65 12.72 14.24 17.02 21.41 25.89 30.64

45 10.74 12.91 14.46 17.34 21.76 26.40 31.23

46 10.84 13.10 14.68 17.64 22.07 26.85 31.78

47 10.93 13.27 14.89 17.93 22.37 27.31 32.33

48 11.02 13.43 15.10 18.21 22.67 27.77 32.84

49 11.11 13.59 15.30 18.50 22.95 28.20 33.30

50 11.20 13.72 15.49 18.76 23.24 28.63 33.73

51 11.29 13.84 15.68 19.01 23.50 29.04 34.14

52 11.39 13.96 15.86 19.25 23.77 29.38 34.55

53 11.48 14.08 16.03 19.49 24.03 29.69 34.89

54 11.57 14.19 16.21 19.71 24.30 29.93 35.20

55 11.66 14.30 16.37 19.94 24.56 30.14 35.47

56 11.75 14.42 16.53 20.16 24.83 30.30 35.70

57 11.84 14.55 16.69 20.37 25.09 30.46 35.93

58 11.94 14.66 16.83 20.58 25.34 30.62 36.17

59 12.03 14.77 16.97 20.76 25.56 30.79 36.40

60 12.13 14.88 17.11 20.90 25.78 30.95 36.64

61 12.22 14.98 17.25 21.04 25.99 31.12 36.87

62 12.31 15.09 17.37 21.17 26.17 31.30 37.11

63 12.41 15.19 17.49 21.30 26.33 31.47 37.34

64 12.50 15.29 17.60 21.43 26.50 31.64 37.57

65 12.59 15.39 17.71 21.57 26.66 31.82 37.81

66 12.68 15.49 17.83 21.70 26.82 31.99 38.04

67 12.77 15.59 17.94 21.83 26.99 32.16 38.28

68 12.85 15.70 18.05 21.96 27.14 32.34 38.51

69 12.94 15.80 18.16 22.10 27.29 32.51 38.75

70 13.02 15.90 18.27 22.23 27.45 32.68 38.98

– To determine the rate for a packageweighing more than 70 pounds, please turn the page.

54

UPS Ground Residential

Guaranteed Day-Definite

Domestic

UPS GroundGuaranteed day-definite grounddelivery to every address withinthe 48 contiguous states. Promptand low cost. UPS HundredweightService® available. (See page 56.)

UPS On-Call PickupSM

If you request UPS On-Call Pickupfor Ground packages, add theappropriate per package fee tothe rate shown. These fees applyto all UPS customers.

Schedule Same Futurea Pickup Day Day

UPS.com® $4.00 $2.00

1-800-PICK-UPS® $5.00 $4.00

Delivery to Residential DestinationsA residential delivery is defined as delivery to a location that is ahome, including a business operat-ing out of a home that does nothave an entrance open to the public.

Delivery Area SurchargeA Delivery Area Surcharge appliesto each package delivered tocertain ZIP Codes. Go to UPS.comor call 1-800-PICK-UPS for a listingof applicable ZIP Codes. (Thissurcharge does not apply to UPSHundredweight Service shipments.)

– $1.75 per package delivered to a residential destination

– For larger packages, oversizeand/or other charges may apply.See page 18 for details.

– Any fraction of a pound morethan the weight shown requiresthe next higher rate.

– To determine your destinationzone, see page 20.

– See pages 104 to 135 foradditional services and charges,service restrictions and generalinformation.

Zones 2 3 4 5 6 7 8

71 Lbs. $18.20 $20.31 $22.46 $24.72 $29.59 $34.35 $40.39

72 22.63 24.63 26.54 27.65 31.63 36.10 41.55

73 26.37 28.25 30.03 30.56 33.64 37.86 42.42

74 28.94 30.93 32.66 33.47 35.57 39.32 43.20

75 30.34 32.33 34.40 35.22 37.38 40.48 43.87

76 31.74 33.48 35.26 36.33 38.89 41.35 44.45

77 32.95 34.54 36.03 37.26 40.08 41.94 44.93

78 33.97 35.53 36.73 38.04 40.95 42.47 45.40

79 34.80 36.51 37.38 38.68 41.55 43.00 45.87

80 35.48 37.50 37.95 39.18 42.02 43.46 46.34

81 36.10 38.02 38.48 39.65 42.49 43.93 46.80

82 36.68 38.54 38.99 40.12 42.95 44.40 47.26

83 37.21 39.04 39.49 40.59 43.42 44.87 47.71

84 37.68 39.54 39.99 41.06 43.89 45.34 48.17

85 38.15 40.02 40.47 41.53 44.36 45.81 48.63

86 38.61 40.49 40.95 41.99 44.83 46.28 49.09

87 39.08 40.96 41.43 42.45 45.30 46.75 49.55

88 39.55 41.43 41.90 42.90 45.77 47.21 50.02

89 40.02 41.90 42.36 43.36 46.24 47.68 50.49

90 40.49 42.36 42.83 43.82 46.70 48.15 50.95

91 40.96 42.83 43.29 44.29 47.16 48.62 51.42

92 41.43 43.30 43.74 44.76 47.62 49.09 51.89

93 41.90 43.77 44.19 45.23 48.08 49.56 52.36

94 42.35 44.24 44.63 45.70 48.54 50.02 52.83

95 42.81 44.69 45.05 46.16 49.00 50.48 53.30

96 43.27 45.10 45.48 46.63 49.46 50.93 53.77

97 43.73 45.51 45.91 47.10 49.91 51.39 54.24

98 44.19 45.92 46.34 47.56 50.37 51.85 54.70

99 44.65 46.33 46.77 48.02 50.83 52.31 55.17

100 45.10 46.74 47.19 48.47 51.29 52.77 55.64

101 45.51 47.14 47.61 48.88 51.75 53.23 56.10

102 45.92 47.55 48.03 49.28 52.21 53.68 56.56

103 46.33 47.96 48.45 49.69 52.66 54.14 57.02

104 46.74 48.37 48.87 50.10 53.09 54.60 57.48

105 47.14 48.77 49.28 50.51 53.52 55.06 57.93

106 47.55 49.18 49.70 50.90 53.95 55.52 58.39

107 47.96 49.59 50.12 51.30 54.38 55.98 58.85

108 48.36 50.00 50.54 51.70 54.81 56.44 59.31

109 48.75 50.40 50.95 52.10 55.23 56.89 59.77

110 49.15 50.81 51.37 52.49 55.66 57.35 60.23

55

UPS Ground Residential

Guaranteed Day-Definite

Process Your Shipment

Domestic

Zones 2 3 4 5 6 7 8

111 Lbs. $49.55 $51.22 $51.79 $52.89 $56.09 $57.80 $60.68

112 49.95 51.63 52.21 53.29 56.52 58.25 61.12

113 50.34 52.03 52.63 53.68 56.95 58.70 61.57

114 50.74 52.44 53.04 54.08 57.37 59.15 62.02

115 51.14 52.85 53.46 54.48 57.80 59.60 62.47

116 51.53 53.26 53.88 54.88 58.23 60.04 62.92

117 51.93 53.66 54.30 55.27 58.66 60.49 63.37

118 52.33 54.07 54.71 55.67 59.09 60.94 63.81

119 52.73 54.48 55.13 56.07 59.51 61.40 64.26

120 53.12 54.89 55.55 56.47 59.94 61.86 64.71

121 53.52 55.29 55.97 56.86 60.37 62.32 65.17

122 53.92 55.70 56.39 57.26 60.80 62.77 65.63

123 54.32 56.11 56.80 57.66 61.23 63.23 66.09

124 54.71 56.52 57.22 58.06 61.65 63.69 66.54

125 55.11 56.93 57.64 58.45 62.08 64.15 67.00

126 55.51 57.33 58.06 58.85 62.52 64.61 67.46

127 55.91 57.74 58.47 59.25 62.96 65.07 67.92

128 56.30 58.15 58.89 59.65 63.40 65.53 68.38

129 56.70 58.56 59.31 60.04 63.83 65.98 68.84

130 57.10 58.96 59.73 60.44 64.27 66.44 69.30

131 57.50 59.37 60.15 60.84 64.71 66.90 69.75

132 57.89 59.78 60.56 61.24 65.15 67.36 70.21

133 58.29 60.19 60.98 61.63 65.59 67.82 70.67

134 58.69 60.59 61.40 62.03 66.02 68.28 71.13

135 59.09 61.00 61.82 62.43 66.46 68.74 71.59

136 59.48 61.41 62.23 62.83 66.90 69.19 72.05

137 59.88 61.82 62.65 63.22 67.34 69.65 72.51

138 60.28 62.22 63.07 63.62 67.78 70.11 72.96

139 60.68 62.63 63.49 64.02 68.22 70.57 73.42

140 61.07 63.04 63.91 64.41 68.65 71.03 73.88

141 61.47 63.45 64.32 64.81 69.09 71.49 74.34

142 61.87 63.85 64.74 65.21 69.53 71.95 74.80

143 62.26 64.26 65.16 65.61 69.97 72.40 75.26

144 62.66 64.67 65.58 66.00 70.41 72.86 75.72

145 63.06 65.08 65.99 66.40 70.84 73.32 76.17

146 63.46 65.48 66.41 66.80 71.28 73.78 76.63

147 63.85 65.89 66.83 67.20 71.72 74.24 77.09

148 64.25 66.30 67.25 67.59 72.16 74.70 77.55

149 64.65 66.71 67.67 67.99 72.60 75.16 78.01

150 65.05 67.12 68.08 68.39 73.04 75.61 78.47

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See pages 10 and 11 for more information.

– A package with an actual weight of morethan 150 pounds will be accepted fortransportation only through UPS® SonicAir®.See page 23.

– To determine the rate for multiple-packageshipments weighing 200 pounds or more,refer to UPS Hundredweight Service®

on pages 56 and 57.

56

UPS Hundredweight Service®

Guaranteed On-Schedule Delivery

Domestic

UPS HundredweightService® Qualifications– Packages addressed to a

single consignee at one loca-tion within the 48 contiguousstates on the same day.

– Total shipment billable weightof 100 pounds or more foreach UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air A.M. or UPS 2nd Day Air shipment.

– Total shipment actual weightof 200 pounds or more foreach UPS 3 Day Select or UPS Ground shipment.

Note: Some shipments lessthan 500 pounds may be moreeconomically rated as 500pounds. The UPS billing systemwill automatically compute theshipment charges at both theshipment-billed weight and at 500 pounds, compare themand bill the lower of the two.

Note: For shipments weigh-ing over 1,000 pounds, please contact UPS SupplyChain SolutionsSM toll-free at 1-866-737-3444 foradditional freight options.

An ideal alternative to traditional LTL (Less-Than-Truckload) service for shipments weighing less than 1,000 pounds, UPS HundredweightService is designed for shipments UPS classifies as Less-than-PalletLoadSM

(LPLSM). With Hundredweight service, there’s no need for pallets, no extra charge for guaranteed on-schedule delivery and no worries, as each package has its own address label and unique tracking number.

1. Choose the UPS service option(Next Day Air, Ground, etc.). Refer to your UPS Zone Chart todetermine the appropriate zone.

2. Determine the shipment’sbillable weight by totaling thebillable weights of the individualpackages in the shipment. Referto the “Determine Weight andSize” section on page 16.

The minimum charge for a UPSNext Day Air®, UPS Next Day AirSaver®, UPS 2nd Day Air A.M.® orUPS 2nd Day Air® Hundredweightshipment will be based on anaverage weight of 10 pounds per package.

The minimum charge for a UPS3 Day SelectSM or UPS GroundHundredweight shipment will bebased on an average weight of 15 pounds per package or $65 per shipment, whichever is greater.

3. For UPS Next Day Air, UPS NextDay Air Saver, UPS 2nd Day AirA.M. and UPS 2nd Day Air, multiplythe shipment’s billable weight by the Rate Per Pound shown onthe rate chart for the appropriateservice, shipment-billed-weightlevel and zone to calculate theshipping charge.

For UPS 3 Day Select and UPSGround, divide the shipment’sbillable weight by 100 to deter-mine the number of Hundredweightunits. Multiply the number ofHundredweight units by theShipment Rate Per HundredweightUnit shown on the rate chart forthe appropriate service, shipment-billed-weight level and zone tocalculate the shipping charge.

How to Determine the Charge

57

UPS Hundredweight Service®

Guaranteed On-Schedule Delivery

The minimum charge for a UPSNext Day Air, UPS Next Day AirSaver, UPS 2nd Day Air A.M. orUPS 2nd Day Air Hundredweightshipment will be based on anaverage weight of 10 pounds per package.

The minimum charge for a UPS 3 Day Select or UPS GroundHundredweight shipment will be based on an average weight of 15 pounds per package or $65 per shipment, whichever is greater.

UPS Hundredweight Service® Notes:– Available only to customers

receiving a daily UPS pickup.

– $12.50 Saturday pickup fee forNext Day Air, Next Day Air Saver,2nd Day Air A.M. and 2nd Day Air.

– No Saturday delivery fee for UPS Hundredweight Next Day Air shipments.

– UPS Next Day Air® Early A.M.®

is not available.

– Not available when using UPS Internet Shipping.

– Delivery Area Surcharge does not apply.

– Residential Surcharge does not apply.

Process Your Shipment

Domestic

UPS Next Day Air® Hundredweight Shipment Rates Per Pound

Zones 102 103 104 105 106 107 108

100 to499 Lbs. $1.30 $1.74 $2.46 $2.91 $3.12 $3.30 $3.42

500 to999 Lbs. 1.24 1.61 2.36 2.79 3.01 3.18 3.30

1,000 Lbs.or more 1.26 1.65 2.40 2.84 3.06 3.25 3.36

UPS Next Day Air Saver® Hundredweight Shipment Rates Per Pound

Zones 132 133 134 135 136 137 138

100 to499 Lbs. $1.15 $1.58 $2.22 $2.61 $2.90 $3.01 $3.15

500 to999 Lbs. 1.10 1.46 2.11 2.47 2.77 2.90 3.01

1,000 Lbs.or more 1.12 1.49 2.15 2.52 2.83 2.95 3.08

UPS 2nd Day Air A.M.® Hundredweight Shipment Rates Per Pound

Zones 242 243 244 245 246 247 248

100 to499 Lbs. $0.93 $1.13 $1.45 $1.87 $2.30 $2.53 $2.77

500 to999 Lbs. 0.87 1.06 1.40 1.77 2.19 2.43 2.67

1,000 Lbs.or more 0.90 1.09 1.43 1.80 2.23 2.47 2.72

UPS 2nd Day Air® Hundredweight Shipment Rates Per Pound

Zones 202 203 204 205 206 207 208

100 to499 Lbs. $0.81 $0.95 $1.29 $1.71 $2.07 $2.30 $2.48

500 to999 Lbs. 0.75 0.90 1.23 1.59 1.96 2.19 2.38

1,000 Lbs.or more 0.76 0.92 1.25 1.62 1.99 2.23 2.42

UPS 3 Day SelectSM Hundredweight Shipment Rates Per Hundredweight Unit

Zones 302 303 304 305 306 307 308

200 to499 Lbs. $47.30 $61.15 $72.30 $88.60 $109.40 $125.20 $138.60

500 to999 Lbs. 44.90 58.10 68.70 84.45 104.20 119.25 131.95

1,000 Lbs.or more 45.80 59.25 70.10 86.10 106.25 121.65 134.55

UPS Ground Hundredweight Shipment Rates Per Hundredweight Unit

Zones 2 3 4 5 6 7 8

200 to499 Lbs. $21.50 $28.55 $35.55 $42.90 $50.20 $57.55 $64.80

500 to999 Lbs. 20.00 26.55 33.15 40.05 46.90 53.60 60.40

1,000 Lbs.or more 20.45 27.05 33.80 40.85 47.80 54.65 61.60

– Refer to page 133 for UPS Hundredweightservice restrictions.

58

Determine the ZoneInternational Export Shipments

Export

Note: WorldShip®, UPS InternetShipping, UPS CampusShipTM

or a UPS OnLine® Compatiblevendor shipping system willautomatically determine thezone for you.

When a zone iswith a box, an Extended AreaSurcharge may apply to certaindestinations in that country.Extended Area destinations are subject to change. For the most current information, refer to UPS.com® or call 1-800-782-7892.

highlighted

Where is your package going? We’ve divided the world into numberedzones. Use the Worldwide Zone Chart beginning on page 60 to determinethe destination zone for the international service option (except UPS®

SonicAir®) you’ve chosen.

UPS Worldwide Express PlusSM and UPS Worldwide ExpressSM

1. Locate the destination countryon the Worldwide Zone Chartbeginning on page 60.

2. Locate the zone for UPSWorldwide Express Plus or UPSWorldwide Express. Express Plus is not available when a zonenumber is not shown in theappropriate column.

Example:For an Express shipment from anywhere in the United States to Italy, the zone is . Express Plus service is available to major business centers in Italy, and the zone is also .901

901

UPS Worldwide ExpeditedSM

1. See opposite page to determinewhether your origin state isclassified as West or East.

2. Locate the destination countryon the Worldwide Zone Chartbeginning on page 60.

3. Locate the zone for UPSWorldwide Expedited. The serviceis not available when a zonenumber is not shown in theappropriate column.

Example:For an Expedited shipment from LosAngeles, California, to the Republic ofIreland, the zone is 605.

Example:For an Expedited shipment from Buffalo, New York, to Italy, the zone is .601

Destination Zones

Express Express ExpeditedPlus

WEST EAST

Ireland, Republic of 901 901 605 601

Israel 905

Italy (includes Vatican City)Overnight service is available to the greater Milan and Romeareas from major U.S. cities.

601605901901

Destination Zones

Express Express ExpeditedPlus

WEST EAST

Ireland, Republic of 901 901 605 601

Israel 905

Italy (includes Vatican City)Overnight service is available to the greater Milan and Romeareas from major U.S. cities.

601605901901

59Process Your Shipment

LA Louisiana

MS Mississippi

AK Alaska

HI Hawaii

TN Tennessee

AL Alabama

GA Georgia

FL Florida

SC South Carolina

NC North Carolina

VA Virginia

WV West Virginia

PA Pennsylvania

NY New York

KY Kentucky

OH OhioIN

Indiana

MI Michigan

WI Wisconsin

IL Illinois

MO Missouri

IA Iowa

ME Maine

DE Delaware

VT Vermont

NH New Hampshire

MD Maryland

DC District of Columbia

NJ New Jersey

CT Connecticut

MA Massachusetts

RI Rhode Island

IDIdaho

OROregon

CACalifornia

AZArizona

NVNevada

UTUtah

MTMontana

NMNew Mexico

TXTexas

COColorado KS

Kansas

NENebraska

SDSouth Dakota

MNMinnesota

OKOklahoma

NDNorth Dakota

WAWashington

WYWyoming

ARArkansas

Use the lists below to:

– Determine West and East state classifications for UPS Worldwide ExpeditedSM shipments.

– Identify state abbreviations for UPS Standard To Canada shipments.

West East

EastAlaska AKArizona AZArkansas ARCalifornia CAColorado COHawaii HIIdaho IDKansas KSLouisiana LAMinnesota MNMississippi MSMontana MT

Nebraska NENevada NVNew Mexico NMNorth Dakota NDOklahoma OKOregon ORSouth Dakota SDTexas TXUtah UTWashington WAWyoming WY

Alabama ALConnecticut CTDelaware DEDistrict of Columbia DC

Florida FLGeorgia GAIllinois ILIndiana INIowa IAKentucky KYMaine MEMaryland MDMassachusetts MAMichigan MI

Missouri MONew Hampshire NHNew Jersey NJNew York NYNorth Carolina NCOhio OHPennsylvania PARhode Island RISouth Carolina SCTennessee TNVermont VTVirginia VAWest Virginia WVWisconsin WI

West

CanadaFor Canada’s zone chart, see pages 64-69.

Canary Islands (Spain)

Cape Verde Island 908

Cayman Islands 902†

Central African Republic 908

Chad 908

Channel Islands 903 607 603

Chile †

China, People’s Republic of

Colombia †

Congo, Democratic Republic of 908

Congo, Republic of 908

Cook Islands 907

Costa Rica 906† 610 609

Côte d’Ivoire (Ivory Coast) 908

Croatia

Curaçao (Netherlands Antilles) 902†

Cyprus 905

Czech Republic

Denmark

Djibouti 908

Dominica 902†

Dominican Republic †

East Timor (Timor-Leste) 905

Ecuador †

Egypt 905

El Salvador 906† 610 609

England (United Kingdom)Overnight service is available to the greater London area from major U.S. cities.

Equatorial Guinea 908

Eritrea 908

Estonia 907 610 609

Ethiopia 908

Faeroe Islands (Denmark)

Fiji 907

903

601605901901

609610906

602606902

603607903903

609610907

907

609610906

604608904

609610906

903

Albania 907

Algeria 907

American Samoa 907

Andorra 907 607 603

Angola 908

Anguilla 902†

Antigua and Barbuda 902†

Argentina †

Armenia

Aruba 902†

AustraliaOvernight service is available to the greater Sydney area from Los Angeles.

Austria

Azerbaijan 907

Azores (Portugal)

Bahamas †

Bahrain 905

Bangladesh

Barbados 902†

Belarus

Belgium 901 901 605 601

Belize 906†

Benin 908

Bermuda 902†

Bhutan 905

Bolivia 906†

Bonaire (Netherlands Antilles) 902†

Bosnia 907

Botswana 908

Brazil †

British Virgin Islands 902†

Brunei

Bulgaria

Burkina Faso 908

Burundi 908

Cambodia

Cameroon 908

907

907

905

609610906

907

905

902

903

603607903903

604608904

907

609610906

60

Worldwide Zone ChartInternational Export Shipments

Export

International Export ShipmentsVisit UPS.com® or contact theInternational Customer ServiceCenter at 1-800-782-7892 forinformation regarding interna-tional shipments, including:– Service options– Time in transit– Guarantee details– Billing options– Service notes– Commodity classifications

(call for details)– Prohibited articles– Points served– UPS locations– Export documentation

When a zone is with a box, an Extended AreaSurcharge may apply to certaindestinations in that country.Extended Area destinations aresubject to change. For the mostcurrent information, refer toUPS.com or call 1-800-782-7892.

For instructions on determiningyour rate, see page 22.

highlighted

†For shipments originating in Dadeor Broward Counties, Florida:

– Use zone 80 for shipments to Mexico.

– Use zone 900 for shipmentsto South America and theCaribbean.

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

Destination Zones Destination Zones

Ivory Coast (Côte d’Ivoire) 908

Jamaica †

JapanOvernight service is availableto the greater Tokyo area from most of the United States.

Jordan 905

Kazakhstan

Kenya 908

Kiribati 907

Korea, South 904 608 604

Kosrae (Micronesia, 907Federated States of)

Kuwait 905

Kyrgyzstan 907

Laos 907

Latvia 907 610 609

Lebanon 905

Lesotho 908

Liberia 908

Liechtenstein 903 607 603

Lithuania 907 610 609

Luxembourg 901 901 605 601

Macau 901 606 602

Macedonia 907

Madagascar 908

Madeira (Portugal)

Malawi 908

Malaysia

Maldives 907

Mali 908

Malta 907

Marshall Islands 907

Martinique 902†

Mauritania 908

Mauritius 908

Mexico †Overnight service is available to Guadalajara, Monterrey and the greater Mexico City area from most of the United States.

747484

604608904

903

907

602606901

902

Finland

FranceOvernight service is available to the greater Paris area from major U.S. cities.

French Guiana 906†

French Polynesia 907

Gabon 908

Gambia 908

Georgia

GermanyOvernight service is available to the greater Frankfurt area from major U.S. cities.

Ghana 908

Gibraltar 907

Greece

Greenland (Denmark)

Grenada 902†

Guadeloupe 902†

Guam 904

Guatemala †

Guinea 908

Guinea-Bissau 908

Guyana †

Haiti †

Holland (Netherlands)

Honduras †

Hong Kong 901 606 602Overnight service is available to the greater Hong Kong area from major U.S. cities.

Hungary

Iceland 903

India

Indonesia

Iraq 905

Ireland, Republic of 901 901 605 601

Israel 905

Italy (includes Vatican City)Overnight service is available to the greater Milan and Romeareas from major U.S. cities.

601605901901

604608904

604608905

609610907

609610906

601605901901

902

906

609610906

903

603607903

601605901901

907

601605901901

603607903

Express Express ExpeditedPlus

WEST EAST

61

Worldwide Zone ChartInternational Export Shipments

Process Your Shipment

Export

Express Express ExpeditedPlus

WEST EAST

Destination Zones Destination Zones

Portugal

Puerto RicoSee the UPS domestic ratesbeginning on page 24.

Qatar 905

Réunion 908

Romania

Rota (Northern Mariana Islands)

Russia

Rwanda 908

Saba 902†(Netherlands Antilles)

Saipan (Northern 907Mariana Islands)

San Marino 901 605 601

Saudi Arabia 905

Scotland (United Kingdom)

Senegal 908

Serbia and 907Montenegro(formerly Yugoslavia)

Seychelles 908

Sierra Leone 908

Singapore

Slovakia

Slovenia

Solomon Islands 907

South Africa 908

SpainOvernight service is available to the greater Madrid area from major U.S. cities.

Sri Lanka

St. Barthélemy 902†(Guadeloupe)

St. Christopher 902†(St. Kitts and Nevis)

905

603607903903

609610907

609610907

602606901

601605901

907

907

907

603607903903Micronesia, 907Federated States of

Moldova

Monaco 901 605 601

Mongolia 904

Montserrat 902†

Morocco 907

Mozambique 908

Namibia 908

Nepal

Netherlands (Holland)

Netherlands Antilles 902†

New Caledonia 907

New Zealand

Nicaragua 906† 610 609

Niger 908

Nigeria 908

Norfolk Island 907

Northern Ireland(United Kingdom)

Northern Mariana Islands

Norway

Oman 905

Pakistan

Palau 907

Panama †Overnight service is available to the greater Panama City area from most of the United States.

Papua New Guinea 907

Paraguay 906†

Peru †

Philippines

Poland

Ponape (Micronesia, 907Federated States of)

609610907

604608904

609610906

609610906

905

603607903

907

601605901

904

601605901901

905

907

62

Worldwide Zone ChartInternational Export Shipments

Export

International Export ShipmentsVisit UPS.com® or contact theInternational Customer ServiceCenter at 1-800-782-7892 forinformation regarding interna-tional shipments, including:– Service options– Time in transit– Guarantee details– Billing options– Service notes– Commodity classifications

(call for details)– Prohibited articles– Points served– UPS locations– Export documentation

When a zone is with a box, an Extended AreaSurcharge may apply to certaindestinations in that country.Extended Area destinations aresubject to change. For the mostcurrent information, refer toUPS.com or call 1-800-782-7892.

For instructions on determiningyour rate, see page 22.

highlighted

†For shipments originating in Dadeor Broward Counties, Florida:

– Use zone 80 for shipments to Mexico.

– Use zone 900 for shipmentsto South America and theCaribbean.

Destination Zones Destination Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

Tunisia 907

Turkey

Turkmenistan 907

Turks and Caicos Islands 902†

Tuvalu 907

Uganda 908

Ukraine

Union Island (St. Vincent 902†and the Grenadines)

United Arab Emirates 905

United KingdomOvernight service is available to the greater London area from major U.S. cities.

Uruguay 906†

U.S. Virgin Islands 902†

Uzbekistan 907

Vanuatu 907

Vatican City (Italy)

Venezuela †

Vietnam

Virgin Gorda 902†(British Virgin Islands)

Wales (United Kingdom)

Wallis and Futuna Islands 907

Western Samoa 907

Yap (Micronesia, 907Federated States of)

Yemen 905

Yugoslavia(see Serbia and Montenegro)

Zaïre (Congo, 908Democratic Republic of)

Zambia 908

Zimbabwe 908

601605901

904

609610906

601605901901

601605901901

907

603607905

St. Croix 902†(U.S. Virgin Islands)

St. Eustatius 902†(Netherlands Antilles)

St. John 902†(U.S. Virgin Islands)

St. Kitts and Nevis 902†

St. Lucia 902†

St. Maarten 902†(Netherlands Antilles)

St. Martin (Guadeloupe) 902†

St. Thomas 902†(U.S. Virgin Islands)

St. Vincent 902†and the Grenadines

Suriname 906†

Swaziland 908

Sweden

SwitzerlandOvernight service is available to the greater Geneva and Zurich areas from major U.S. cities.

Syria 905

Tahiti (French Polynesia) 907

Taiwan

Tajikistan

Tanzania 908

Thailand

Timor-Leste (East Timor) 905

Tinian (NorthernMariana Islands)

Togo 908

Tonga 907

Tortola 902†(British Virgin Islands)

Trinidad and Tobago †

Truk (Micronesia, 907Federated States of)

902

907

604608904

907

602606901

603607903903

603607903903

63

Worldwide Zone ChartInternational Export Shipments

Process Your Shipment

Export

Express Express ExpeditedPlus

WEST EAST

Destination Zones Destination Zones

Express Express ExpeditedPlus

WEST EAST

64

1. Use the first three characters of the destination postal code, andrefer to the Canada Zone Chart.

2. Locate the zone for the selected service option.

Example:For an Express Plus or Expressshipment from anywhere in the

United States to EasternPassage, Nova Scotia, B3G 1G9, Canada, the zone is .

For an Expedited shipment fromanywhere in the United States to the same address, the zone is .

Example:For an Express Plus or Expressshipment from anywhere in the United States to St. John’s,Newfoundland, A1E 4T9, Canada,the zone is 82.

For an Expedited shipment fromanywhere in the United States tothe same address, the zone is 72.

71

81

Determine the ZoneExport Shipments

To Canada

Note: WorldShip®, UPS InternetShipping, UPS CampusShipTM

or a UPS OnLine® Compatiblevendor shipping system willautomatically determine thezone for you.

When a zone is with a box, an Extended AreaSurcharge may apply to certaindestinations. Extended Areadestinations are subject tochange. For the most currentinformation, refer to UPS.com®

or call 1-800-782-7892.

highlighted

Where is your package going in Canada? We’ve divided the country into numbered zones. Use the CanadaZone Chart starting on the next page to determine the destination zone for the international service option (except UPS® SonicAir®) you’ve chosen.

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM and UPS Worldwide ExpeditedSM

UPS Standard To Canada1. Use the list of origin stateabbreviations on page 59 tolocate your state.

2. Locate the zone by cross-referencing the first threecharacters of the destinationpostal code in the left columnwith the origin state in the toprow of the Canada Zone Chart.

Example:For a Standard shipment fromChicago, Illinois, to Halifax, Nova Scotia, B3N 1V2, Canada,the zone is 55.

Destination Provinces and Territories

UPS Standard To Canada by Origin StateExpressPlus* andExpress

Expedited

AL, AR, FL,GA, KS, LA,MO, MS, NC,

OK, SC, TN, VA

AZ, CA,NV, UT

IA, MN,WI

CO, MT,WY

ND, NE,SD

First three characters of thedestination postal code

Newfoundland

A0A - A0Z 54 56 55 55 54 56 56 55 56 55

A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55

A1P - A9Z 54 56 55 55 54 56 56 55 56 55

Nova Scotia

B0A - B2T 54 56 55 55 54 56 56 55 56 55

B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55

B3C - B3G 54 56 55 55 54 56 56 55 56 55

B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55

7181

7181

7181

7181

First three characters of thedestination postal code

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

65

Canada Zone ChartExport Shipments

*To determine whether UPSWorldwide Express PlusSM

service is available to yourdestination postal code, refer to UPS.com® or call 1-800-782-7892.

Process Your Shipment

Export

Destination Provinces and Territories

UPS Standard To Canada by Origin StateExpressPlus* andExpress

Expedited

AL, AR, FL,GA, KS, LA,MO, MS, NC,

OK, SC, TN, VA

AZ, CA,NV, UT

IL, IN,KY

IA, MN,WI

MI,OH

CO, MT,WY

ID, OR,WA

ND, NE,SD

NM,TX

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

First three characters of thedestination postal codeFirst three characters of thedestination postal code

Newfoundland

A0A - A0Z 54 56 55 55 54 56 56 55 56 55

A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55

A1P - A9Z 54 56 55 55 54 56 56 55 56 55

Nova Scotia

B0A - B2T 54 56 55 55 54 56 56 55 56 55

B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55

B3C - B3G 54 56 55 55 54 56 56 55 56 55

B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55

B4C - B9Z 54 56 55 55 54 56 56 55 56 55

Prince Edward Island

C0A - C0Z 54 56 55 55 54 56 56 55 56 55

C1A - C1E 82 72 54 56 55 55 54 56 56 55 56 55

C1G - C9Z 54 56 55 55 54 56 56 55 56 55

New Brunswick

E0A - E0Z 54 56 55 55 54 56 56 55 56 55

E1A - E1G 82 72 54 56 55 55 54 56 56 55 56 55

E1H - E2G 54 56 55 55 54 56 56 55 56 55

E2H - E2S 82 72 54 56 55 55 54 56 56 55 56 55

E2T - E2Z 54 56 55 55 54 56 56 55 56 55

E3A - E3E 82 72 54 56 55 55 54 56 56 55 56 55

E3G - E9Z 54 56 55 55 54 56 56 55 56 55

Quebec

G0A 82 72 51 53 52 52 51 53 53 52 53 52

G0B - G0J 54 56 55 55 54 56 56 55 56 55

G0K - G0L 82 72 54 56 55 55 54 56 56 55 56 55

G0M - G0S 82 72 51 53 52 52 51 53 53 52 53 52

G0T - G0W 54 56 55 55 54 56 56 55 56 55

G0X - G0Z 82 72 51 53 52 52 51 53 53 52 53 52

G1A - G3A 81 71 51 53 52 52 51 53 53 52 53 52

G3B - G3K 82 72 51 53 52 52 51 53 53 52 53 52

G3L - G4P 82 72 54 56 55 55 54 56 56 55 56 55

G4R - G4S 54 56 55 55 54 56 56 55 56 55

G4T - G4V 82 72 54 56 55 55 54 56 56 55 56 55

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

Destination Provinces and Territories

UPS Standard To Canada by Origin StateExpressPlus* andExpress

Expedited

AL, AR, FL,GA, KS, LA,MO, MS, NC,

OK, SC, TN, VA

AZ, CA,NV, UT

IL, IN,KY

IA, MN,WI

MI,OH

CO, MT,WY

ID, OR,WA

ND, NE,SD

NM,TX

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

First three characters of thedestination postal codeFirst three characters of thedestination postal code

66

Canada Zone ChartExport Shipments

Export

Quebec (cont.)

G4W - G4Z 54 56 55 55 54 56 56 55 56 55

G5A 82 72 51 53 52 52 51 53 53 52 53 52

G5B - G5T 54 56 55 55 54 56 56 55 56 55

G5V - G6A 82 72 51 53 52 52 51 53 53 52 53 52

G6B 51 53 52 52 51 53 53 52 53 52

G6C - G6J 82 72 51 53 52 52 51 53 53 52 53 52

G6K 81 71 51 53 52 52 51 53 53 52 53 52

G6L - G6T 82 72 51 53 52 52 51 53 53 52 53 52

G6V - G6Z 81 71 51 53 52 52 51 53 53 52 53 52

G7A 81 71 54 56 55 55 54 56 56 55 56 55

G7B - G8P 54 56 55 55 54 56 56 55 56 55

G8R - G8S 82 72 54 56 55 55 54 56 56 55 56 55

G8T - G9Z 82 72 51 53 52 52 51 53 53 52 53 52

H0A - H0L 81 71 51 53 52 52 51 53 53 52 53 52

H0M 81 71 54 56 55 55 54 56 56 55 56 55

H0N - H9Z 81 71 51 53 52 52 51 53 53 52 53 52

J0A - J0L 82 72 51 53 52 52 51 53 53 52 53 52

J0M 54 56 55 55 54 56 56 55 56 55

J0N - J0V 82 72 51 53 52 52 51 53 53 52 53 52

J0W - J0Z 54 56 55 55 54 56 56 55 56 55

J1A - J3C 82 72 51 53 52 52 51 53 53 52 53 52

J3E 81 71 51 53 52 52 51 53 53 52 53 52

J3G - J3S 82 72 51 53 52 52 51 53 53 52 53 52

J3T - J3V 81 71 51 53 52 52 51 53 53 52 53 52

J3W - J3X 82 72 51 53 52 52 51 53 53 52 53 52

J3Y - J5R 81 71 51 53 52 52 51 53 53 52 53 52

J5S - J5X 82 72 51 53 52 52 51 53 53 52 53 52

J5Y - J7H 81 71 51 53 52 52 51 53 53 52 53 52

J7J - J7N 82 72 51 53 52 52 51 53 53 52 53 52

J7P - J7W 81 71 51 53 52 52 51 53 53 52 53 52

J7X - J8N 82 72 51 53 52 52 51 53 53 52 53 52

J8P - J9C 81 71 51 53 52 52 51 53 53 52 53 52

J9E 82 72 54 56 55 55 54 56 56 55 56 55

J9G - J9J 82 72 51 53 52 52 51 53 53 52 53 52

J9K - J9Z 54 56 55 55 54 56 56 55 56 557181

7181

7181

7181

7181

7181

7181

When a zone is with a box, an Extended AreaSurcharge may apply to certaindestinations. Extended Areadestinations are subject tochange. For the most currentinformation, refer to UPS.com®

or call 1-800-782-7892.

highlighted

*To determine whether UPSWorldwide Express PlusSM

service is available to yourdestination postal code, refer to UPS.com or call 1-800-782-7892.

Destination Provinces and Territories

UPS Standard To Canada by Origin StateExpressPlus* andExpress

Expedited

AL, AR, FL,GA, KS, LA,MO, MS, NC,

OK, SC, TN, VA

AZ, CA,NV, UT

IL, IN,KY

IA, MN,WI

MI,OH

CO, MT,WY

ID, OR,WA

ND, NE,SD

NM,TX

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

First three characters of thedestination postal codeFirst three characters of thedestination postal code

67

Canada Zone ChartExport Shipments

Process Your Shipment

Export

Ontario

K0A - K0H 82 72 51 53 51 52 51 53 53 52 53 52

K0J 54 56 54 55 54 56 56 55 56 55

K0K - K0Z 82 72 51 53 51 52 51 53 53 52 53 52

K1A - K4A 81 71 51 53 51 52 51 53 53 52 53 52

K4B - K7T 82 72 51 53 51 52 51 53 53 52 53 52

K7V - K8H 82 72 54 56 54 55 54 56 56 55 56 55

K8J - L1E 82 72 51 53 51 52 51 53 53 52 53 52

L1F - L1Z 81 71 51 53 51 52 51 53 53 52 53 52

L2A - L2C 82 72 51 53 51 52 51 53 53 52 53 52

L2E - L2W 81 71 51 53 51 52 51 53 53 52 53 52

L2X - L3N 82 72 51 53 51 52 51 53 53 52 53 52

L3P - L3T 81 71 51 53 51 52 51 53 53 52 53 52

L3V - L3W 82 72 51 53 51 52 51 53 53 52 53 52

L3X - L4L 81 71 51 53 51 52 51 53 53 52 53 52

L4M - L4R 82 72 51 53 51 52 51 53 53 52 53 52

L4S - L9T 81 71 51 53 51 52 51 53 53 52 53 52

L9V - L9Z 82 72 51 53 51 52 51 53 53 52 53 52

M0A - M9Z 81 71 51 53 51 52 51 53 53 52 53 52

N0A - N1A 82 72 51 53 51 52 51 53 53 52 53 52

N1B - N2Y 81 71 51 53 51 52 51 53 53 52 53 52

N2Z 82 72 51 53 51 52 51 53 53 52 53 52

N3A - N3V 81 71 51 53 51 52 51 53 53 52 53 52

N3W - N5T 82 72 51 53 51 52 51 53 53 52 53 52

N5V - N6N 81 71 51 53 51 52 51 53 53 52 53 52

N6P - N8M 82 72 51 53 51 52 51 53 53 52 53 52

N8N - N9K 81 71 51 53 51 52 51 53 53 52 53 52

N9L - N9Z 82 72 51 53 51 52 51 53 53 52 53 52

P0A - P0Z 54 56 54 55 54 56 56 55 56 55

P1A - P2M 82 72 54 56 54 55 54 56 56 55 56 55

P2N 54 56 54 55 54 56 56 55 56 55

P2P - P3K 82 72 54 56 54 55 54 56 56 55 56 55

P3L 54 56 54 55 54 56 56 55 56 55

P3M 82 72 54 56 54 55 54 56 56 55 56 55

P3N - P3P 54 56 54 55 54 56 56 55 56 55

P3R - P4M 82 72 54 56 54 55 54 56 56 55 56 55

7181

7181

7181

7181

7181

Destination Provinces and Territories

UPS Standard To Canada by Origin StateExpressPlus* andExpress

Expedited

AL, AR, FL,GA, KS, LA,MO, MS, NC,

OK, SC, TN, VA

AZ, CA,NV, UT

IL, IN,KY

IA, MN,WI

MI,OH

CO, MT,WY

ID, OR,WA

ND, NE,SD

NM,TX

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

First three characters of thedestination postal codeFirst three characters of thedestination postal code

68

Canada Zone ChartExport Shipments

Export

Ontario (cont.)

P4N - P4R 54 56 54 55 54 56 56 55 56 55

P4S - P4Z 82 72 54 56 54 55 54 56 56 55 56 55

P5A 54 56 54 55 54 56 56 55 56 55

P5B - P5M 82 72 54 56 54 55 54 56 56 55 56 55

P5N 54 56 54 55 54 56 56 55 56 55

P5P - P8M 82 72 54 56 54 55 54 56 56 55 56 55

P8N 54 56 54 55 54 56 56 55 56 55

P8P - P8S 82 72 54 56 54 55 54 56 56 55 56 55

P8T 54 56 54 55 54 56 56 55 56 55

P8V - P8Z 82 72 54 56 54 55 54 56 56 55 56 55

P9A 54 56 54 55 54 56 56 55 56 55

P9B - P9M 82 72 54 56 54 55 54 56 56 55 56 55

P9N 54 56 54 55 54 56 56 55 56 55

P9P - P9Z 82 72 54 56 54 55 54 56 56 55 56 55

Manitoba

R0A - R2B 55 56 54 54 54 55 55 54 55 55

R2C - R4A 81 71 52 53 51 51 51 52 52 51 52 52

R4B - R9Z 55 56 54 54 54 55 55 54 55 55

Saskatchewan

S0A - S0Z 55 56 54 54 54 55 55 54 55 55

S1A - S3M 82 72 55 56 54 54 54 55 55 54 55 55

S3N 55 56 54 54 54 55 55 54 55 55

S3P - S3Z 82 72 55 56 54 54 54 55 55 54 55 55

S4A 55 56 54 54 54 55 55 54 55 55

S4B - S4G 82 72 55 56 54 54 54 55 55 54 55 55

S4H 55 56 54 54 54 55 55 54 55 55

S4J - S4M 82 72 55 56 54 54 54 55 55 54 55 55

S4N - S4Z 82 72 52 53 51 51 51 52 52 51 52 52

S5A - S7G 55 56 54 54 54 55 55 54 55 55

S7H - S7V 81 71 52 53 51 51 51 52 52 51 52 52

S7W - S9Z 55 56 54 54 54 55 55 54 55 557181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

When a zone is with a box, an Extended AreaSurcharge may apply to certaindestinations. Extended Areadestinations are subject tochange. For the most currentinformation, refer to UPS.com®

or call 1-800-782-7892.

highlighted

*To determine whether UPSWorldwide Express PlusSM

service is available to yourdestination postal code, refer to UPS.com or call 1-800-782-7892.

Destination Provinces and Territories

UPS Standard To Canada by Origin StateExpressPlus* andExpress

Expedited

AL, AR, FL,GA, KS, LA,MO, MS, NC,

OK, SC, TN, VA

AZ, CA,NV, UT

IL, IN,KY

IA, MN,WI

MI,OH

CO, MT,WY

ID, OR,WA

ND, NE,SD

NM,TX

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

First three characters of thedestination postal codeFirst three characters of thedestination postal code

69

Canada Zone ChartExport Shipments

For instructions on determiningyour rate, see page 22.

Process Your Shipment

Export

Alberta

T0A - T0B 56 55 56 56 56 55 54 55 56 56

T0C 82 72 53 52 53 53 53 52 51 52 53 53

T0E - T1W 56 55 56 56 56 55 54 55 56 56

T1X 81 71 56 55 56 56 56 55 54 55 56 56

T1Y - T3Z 81 71 53 52 53 53 53 52 51 52 53 53

T4A - T4Z 82 72 53 52 53 53 53 52 51 52 53 53

T5A - T6V 81 71 53 52 53 53 53 52 51 52 53 53

T6W - T6X 81 71 56 55 56 56 56 55 54 55 56 56

T6Y - T7W 56 55 56 56 56 55 54 55 56 56

T7X - T8N 82 72 53 52 53 53 53 52 51 52 53 53

T8P - T8Z 56 55 56 56 56 55 54 55 56 56

T9A - T9E 82 72 53 52 53 53 53 52 51 52 53 53

T9G - T9Z 56 55 56 56 56 55 54 55 56 56

British Columbia

V0A - V0L 56 55 56 56 56 55 54 55 56 56

V0M 53 52 53 53 53 52 51 52 53 53

V0N - V1L 56 55 56 56 56 55 54 55 56 56

V1M 81 71 53 52 53 53 53 52 51 52 53 53

V1N - V2R 56 55 56 56 56 55 54 55 56 56

V2S - V2V 81 71 56 55 56 56 56 55 54 55 56 56

V2W - V3E 81 71 53 52 53 53 53 52 51 52 53 53

V3G 81 71 56 55 56 56 56 55 54 55 56 56

V3H - V7Z 81 71 53 52 53 53 53 52 51 52 53 53

V8A - V8K 56 55 56 56 56 55 54 55 56 56

V8L - V9E 82 72 53 52 53 53 53 52 51 52 53 53

V9G - V9Z 56 55 56 56 56 55 54 55 56 56

Northwest Territories

X0A - X9Z – – – – – – – – – –

Yukon Territory

Y0A - Y9Z – – – – – – – – – –7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

Note: UPS Standard To Canada is not available to the Northwest Territories, Nanuvut or the Yukon Territory.

70

UPS® SonicAir®

Same-Day Service

Export

Note: International DangerousGoods are not accepted in UPSSonicAir service.

Note: Visit https://www.sonicair.ups.com or call 1-800-692-0898for guarantee details, serviceavailability, delivery timecommitments or to request a pickup.

Same Day. Any Time. Across the World.UPS SonicAir offers guaranteed delivery to addresses in 180 countriesacross the world, typically within 24 hours, including customs clearance.That’s fast. Moreover, there are few limitations: ship at any hour of theday, on any day of the year, including holidays. That’s flexibility.

Call 1-800-692-0898 for rate information. Rates vary by origin and destination city pair.

Service Highlights– Fast Pickup: Usually within

60 minutes of order placement.

– Guarantee: Specific deliverytimes are guaranteed at orderplacement.

– Ease: For most shipments, simplyuse your UPS account numberand sign the shipping documentprovided by the driver at the timeof pickup. Call 1-800-692-0898for additional internationaldocument requirements.

– Few Size and Weight Limitations:Aircraft can be chartered ifnecessary to accommodateneeds. Certain restrictions mayapply. Call 1-800-692-0898 for more information.

– Worldwide: Send from any U.S.address to 180 countries andterritories worldwide. Domesticservices also available. See page23 for details.

– Proactive: The shipper will benotified of changes in the deliveryschedule.

– Verification: We automaticallycontact the shipper to confirmthe time of delivery and providethe name of the person whosigned for it, at no additionalcharge.

– Tracking: Information available24 hours a day, 365 days a yearby calling 1-800-692-0898.

– Reports: Detailed performancereports for shipments uponrequest at no additional charge.

71

Available Options– Door-to-Door: We pick up from

your door and deliver to the finaldestination.

– Hold for Pickup: We pick upfrom your door, deliver to thedestination airport and hold for pickup by the recipient.

– Hand-Carry Service: A dedicatedUPS® SonicAir® courier will carryyour shipment from your door,on board the flight and to yourfinal destination.

– Aircraft Charter: We can arrangefor a chartered aircraft to trans-port your shipment.

Notes– Depending on the time of day

and transit time desired, addi-tional services and charges mayapply and will be quoted whencompleting your request.

– For U.S. pickup, a $2.25 fee will be assessed for eachadditional mile or fractionthereof beyond a 15-mile radiusfrom destination airport.

– For international delivery, anadditional destination mileagecharge occurs after the first 10 miles from non-U.S. airportsand varies by country. For infor-mation, call 1-800-692-0898.

– See page 111 for UPS SonicAiradditional charges.

Process Your Shipment

72

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

ExportUPS Worldwide ExpressSM

For urgent international ship-ments, guaranteed door-to-door,customs-cleared delivery tomore than 215 countries and territories.Delivery is guaranteed by 10:30 a.m. the second businessday for shipments to major busi-ness centers, including morethan 1,000 cities across Europe,and by end of day to most otherdestinations.When you call for an early pickupfrom a major metropolitan area,overnight delivery of ExpressEnvelopes and documents isguaranteed by the end of thenext business day to the world’smost important business centersin Europe, Asia and Mexico.For UPS Worldwide Expressshipments to Canada, overnightdelivery of Express Envelopesand packages is guaranteed by10:30 a.m. the next business dayto most major business centersand by the end of the businessday to most other destinations in Canada.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m.on the next business day to majormetropolitan areas in Canada.Guaranteed delivery by 9:00 a.m.the second business day to majorbusiness centers in 14 Europeancountries.Add $40 to the appropriateWorldwide Express rate for eachWorldwide Express Plus shipment.Rates include pickup and door-to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performedby brokerage offices other thanthose designated by UPS for clear-ing the products listed above.Customs clearance for the prod-ucts listed above is provided bythe UPS Supply Chain Solutionsbrokerage offices (formerly UPSCustomhouse Brokerage offices)designated by UPS for handlingsmall package customs clear-ance. Other UPS Supply ChainSolutions customs brokerageoffices charge fees for clearanceof small packages and freight.

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908

Letter* $24.75 $23.50 $24.25 $24.75 $24.50 $31.00 $31.00 $35.00 $36.00 $36.00 $46.50 $72.25 $76.00

1 Lbs. 39.00 38.75 40.00 39.00 35.25 45.75 46.25 55.00 52.00 52.00 59.75 86.00 86.50

2 45.75 43.50 45.25 45.75 43.00 54.00 53.25 63.50 59.00 59.00 75.25 101.50 102.25

3 52.50 47.75 50.25 52.50 49.25 63.00 61.00 72.00 67.00 67.00 90.75 117.00 118.75

4 59.00 51.75 55.25 59.00 56.75 71.75 68.25 80.50 75.00 75.00 106.25 132.50 134.75

5 65.50 54.75 59.50 65.50 64.00 80.00 75.50 88.50 83.00 83.00 121.75 148.00 150.75

6 71.50 57.75 63.50 71.50 71.75 87.00 81.75 96.00 91.00 91.00 137.25 163.00 166.75

7 77.50 60.75 67.25 77.50 78.00 91.75 87.50 103.00 99.00 99.00 152.75 177.00 181.50

8 83.25 63.75 70.75 83.25 84.25 96.25 93.00 109.00 107.00 107.00 166.75 191.00 196.25

9 88.50 66.25 74.25 88.50 89.50 100.75 98.50 115.00 115.00 115.00 180.75 204.00 209.25

10 93.50 68.75 77.75 93.50 94.25 105.25 103.75 120.50 123.00 123.00 194.50 216.75 222.25

11 98.00 71.25 81.25 98.00 99.00 109.75 109.00 125.75 130.50 130.50 208.25 229.50 235.25

12 102.25 74.00 84.50 102.25 103.75 114.25 114.25 131.00 138.00 138.00 221.50 242.25 247.75

13 105.75 77.00 87.75 105.75 108.25 118.75 119.50 136.25 145.50 145.50 234.50 255.00 260.25

14 109.00 80.00 91.00 109.00 112.75 123.25 124.75 141.25 153.00 153.00 246.75 267.75 272.75

15 112.00 83.00 94.25 112.00 117.25 127.75 130.00 146.25 160.50 160.50 259.00 280.50 285.25

16 115.00 86.00 98.00 115.00 122.75 132.25 135.25 151.50 167.00 167.00 271.25 293.75 297.75

17 118.00 89.00 101.75 118.00 127.00 136.75 140.50 156.75 173.25 173.25 282.25 307.00 310.25

18 120.75 92.00 105.50 120.75 131.25 141.25 145.75 162.00 179.25 179.25 292.25 320.25 322.75

19 123.00 95.00 109.00 123.00 135.50 145.75 151.00 167.25 185.25 185.25 302.25 333.25 335.25

20 125.25 98.00 112.25 125.25 139.75 150.25 156.25 172.00 191.25 191.25 312.25 346.25 347.75

21 127.50 101.00 115.25 127.50 144.00 154.75 161.50 176.75 197.25 197.25 321.75 358.75 360.25

22 129.75 103.75 118.25 129.75 148.25 159.25 166.75 181.50 203.25 203.25 331.25 370.75 372.75

23 132.00 106.50 121.25 132.00 152.50 163.75 172.00 186.25 209.25 209.25 340.75 382.75 385.25

24 134.25 109.25 124.25 134.25 156.75 168.25 176.75 190.75 215.25 215.25 350.25 394.75 397.75

25 137.00 112.00 127.00 137.00 161.00 172.25 181.50 195.25 221.25 221.25 359.75 406.75 410.25

26 139.50 114.75 129.75 139.50 165.50 176.25 186.25 199.75 227.25 227.25 369.25 418.25 422.75

27 142.00 117.50 132.25 142.00 169.50 180.25 191.00 204.25 233.25 233.25 378.75 429.75 435.25

28 144.50 120.25 134.75 144.50 173.75 184.25 196.00 208.75 239.25 239.25 388.25 441.25 446.75

29 147.00 122.75 137.25 147.00 178.00 188.25 201.00 213.25 245.25 245.25 396.50 452.75 458.25

30 149.50 125.00 139.75 149.50 182.25 192.25 206.00 217.75 251.25 251.25 404.75 464.25 469.75

*There is no limit on the weight or number of pages you canenclose in an Express Envelope when shipping via UPSWorldwide Express Plus or UPS Worldwide Express service.

– These UPS Worldwide Express Plus and UPS Worldwide Expressrates also apply for document shipments from UPS Drop Boxes.

– The Letter rate applies only to shipments sent in UPS ExpressEnvelope or UPS Letter packaging.

– Dimensional weight may apply. See page 17 for details.

– Free UPS packaging is available. See pages 12 and 13.

– An Extended Area Surcharge of $20 per shipment or $.20 perpound, whichever is greater, applies to shipments to certaininternational destinations. A listing of applicable destinations is available at UPS.com® or by calling 1-800-782-7892.

73

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

Process Your Shipment

Export

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908

– The rates shown are for shipments originating in the United States.

– To determine your destination zone, see section beginning on page 58.

– Any fraction of a pound more than the weight shown requiresthe next higher rate.

– To determine the rate for international multiple-packageshipments, see page 83.

– See pages 104 to 135 for additional services and charges,service restrictions and general information.

– A Heavy Package sticker is required for any package weighingmore than 70 pounds. See pages 10 and 11 for more information.

– A package with an actual weight of more than 150 pounds will be accepted for transportation only through UPS® SonicAir®.See page 70.

31 Lbs. $152.00 $127.25 $142.25 $152.00 $186.75 $196.25 $211.00 $222.50 $257.25 $257.25 $413.00 $475.75 $481.25

32 154.50 129.50 144.75 154.50 191.00 200.25 216.00 227.25 263.25 263.25 421.25 487.25 492.75

33 157.00 131.75 147.25 157.00 195.25 204.25 221.00 232.00 269.25 269.25 429.50 498.25 504.25

34 159.50 134.00 149.75 159.50 199.50 208.25 226.00 236.75 275.25 275.25 437.50 509.25 515.75

35 162.00 136.25 152.25 162.00 203.75 212.25 231.00 241.25 281.25 281.25 445.50 520.25 527.25

36 164.25 138.75 154.75 164.25 207.75 216.25 236.00 245.75 287.25 287.25 453.50 530.50 538.75

37 166.50 141.25 157.25 166.50 212.25 220.25 241.00 250.25 293.25 293.25 461.50 540.75 550.25

38 168.75 143.75 159.50 168.75 216.50 224.25 246.00 254.75 299.25 299.25 469.50 551.00 561.75

39 171.00 146.25 161.75 171.00 220.75 228.25 251.00 259.25 305.25 305.25 477.50 561.25 573.25

40 173.25 148.75 164.00 173.25 225.00 232.25 256.00 263.75 311.25 311.25 485.50 570.25 584.75

41 175.50 151.00 166.25 175.50 229.25 236.00 261.00 268.50 317.25 317.25 493.50 579.25 596.25

42 177.75 153.25 168.50 177.75 233.50 239.75 266.00 273.25 323.25 323.25 501.50 588.25 607.75

43 180.00 155.50 170.50 180.00 238.25 243.50 271.00 278.00 329.25 329.25 509.50 597.25 619.25

44 182.25 157.75 172.75 182.25 242.75 247.25 276.00 282.75 335.25 335.25 517.50 606.25 630.25

45 184.75 160.00 175.00 184.75 247.75 251.00 281.00 287.50 341.25 341.25 525.50 615.25 641.25

46 187.25 162.25 177.00 187.25 252.75 255.00 286.00 292.00 347.25 347.25 533.50 624.25 652.25

47 189.75 164.50 179.00 189.75 257.75 259.00 291.00 296.50 353.25 353.25 541.50 633.25 663.25

48 192.25 166.75 181.00 192.25 263.00 263.00 296.00 301.00 359.25 359.25 549.50 642.25 674.25

49 194.75 169.00 183.00 194.75 268.00 267.00 301.00 305.50 365.25 365.25 557.50 651.25 685.25

50 197.25 171.25 185.00 197.25 272.75 271.00 306.00 310.00 371.25 371.25 565.50 660.25 696.25

52 201.50 175.25 188.75 201.50 282.75 279.50 315.25 320.00 383.50 383.50 581.50 678.25 716.75

54 205.75 179.25 192.50 205.75 292.25 288.00 324.50 330.00 395.75 395.75 597.50 696.25 737.25

56 210.00 183.25 196.25 210.00 301.75 296.50 333.75 340.00 408.00 408.00 613.50 714.25 757.75

58 214.25 187.25 200.00 214.25 311.50 305.00 343.00 350.00 420.25 420.25 629.50 732.25 778.25

60 218.50 191.25 203.75 218.50 321.00 313.50 352.25 360.00 432.50 432.50 645.50 750.25 798.75

62 222.75 195.25 207.50 222.75 330.50 322.00 361.50 369.75 444.75 444.75 661.50 768.25 819.25

64 226.75 199.25 211.25 226.75 340.25 330.50 370.75 379.50 457.00 457.00 677.50 786.25 839.75

66 230.75 203.25 215.00 230.75 349.75 339.00 380.00 389.25 469.25 469.25 693.50 804.25 860.25

68 234.75 207.25 218.75 234.75 359.25 347.50 389.25 399.00 481.50 481.50 709.50 822.25 880.75

70 238.75 211.25 222.50 238.75 368.75 356.00 398.50 408.75 493.75 493.75 725.50 840.25 901.25

72 242.75 215.00 226.00 242.75 378.75 364.50 407.00 418.50 506.00 506.00 741.50 858.25 923.25

74 246.25 218.75 229.50 246.25 388.25 373.00 415.50 428.25 518.25 518.25 757.50 876.25 945.25

76 249.50 222.50 233.00 249.50 397.50 381.50 424.00 438.00 530.50 530.50 772.50 894.25 966.75

78 252.75 226.25 236.50 252.75 407.50 390.00 432.50 447.75 542.75 542.75 787.50 912.25 988.25

80 256.00 230.00 240.00 256.00 417.00 398.50 441.00 457.50 555.00 555.00 802.50 930.25 1,009.75

74

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

Export

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908

82 Lbs. $259.00 $233.75 $243.50 $259.00 $426.50 $407.00 $449.50 $467.25 $567.25 $567.25 $817.50 $948.25 $1,030.75

84 262.00 237.50 247.25 262.00 436.75 415.50 458.00 477.00 579.50 579.50 829.50 966.25 1,051.75

86 265.00 241.00 251.00 265.00 445.75 424.00 466.50 486.75 591.75 591.75 840.50 984.25 1,072.75

88 268.00 244.50 254.75 268.00 455.25 432.50 475.00 496.50 604.00 604.00 851.50 1,002.25 1,093.75

90 271.00 248.00 258.50 271.00 465.00 441.00 483.50 506.25 616.25 616.25 862.50 1,020.25 1,114.75

92 274.00 251.25 262.25 274.00 474.50 449.50 492.00 516.00 628.50 628.50 873.50 1,038.25 1,135.75

94 277.00 254.50 266.00 277.00 484.00 458.00 500.50 525.75 640.25 640.25 884.50 1,056.25 1,156.75

96 280.25 257.75 269.75 280.25 493.75 466.50 509.00 535.50 652.00 652.00 895.50 1,074.25 1,177.75

98 283.50 261.00 273.50 283.50 503.50 475.00 517.50 545.25 663.75 663.75 906.50 1,092.25 1,198.75

100 286.75 264.25 277.25 286.75 512.75 483.50 526.00 554.50 675.50 675.50 917.50 1,110.25 1,219.75

105 300.75 275.75 290.75 300.75 539.00 507.50 551.25 580.00 706.50 706.50 949.50 1,165.75 1,279.75

110 314.75 287.25 304.25 314.75 564.50 531.50 576.50 606.00 737.50 737.50 981.50 1,221.25 1,339.75

115 328.75 298.75 317.75 328.75 590.25 555.50 601.75 632.00 768.50 768.50 1,013.50 1,276.75 1,399.75

120 342.75 310.25 331.25 342.75 615.75 579.50 627.00 658.00 799.50 799.50 1,045.50 1,332.25 1,459.75

125 356.75 321.75 344.75 356.75 641.50 603.50 652.25 684.00 830.50 830.50 1,077.50 1,387.75 1,519.75

130 370.75 333.25 358.25 370.75 666.00 626.50 677.50 710.00 861.50 861.50 1,109.50 1,443.25 1,579.75

135 384.75 344.75 371.75 384.75 690.50 649.50 702.75 736.00 892.50 892.50 1,142.50 1,498.75 1,639.75

140 398.75 356.25 385.25 398.75 715.00 672.50 728.00 762.00 923.50 923.50 1,175.50 1,554.25 1,699.75

145 412.75 367.75 398.75 412.75 739.50 695.50 753.25 788.00 954.50 954.50 1,208.50 1,609.75 1,759.75

150 426.75 379.25 412.25 426.75 763.50 718.50 778.50 814.00 985.50 985.50 1,241.50 1,665.25 1,819.75

Price PerPound 2.85 2.53 2.72 2.85 5.09 4.76 5.21 5.42 6.57 6.57 8.28 11.10 12.13

MinimumRate 426.75 379.25 412.25 426.75 763.50 718.50 778.50 814.00 985.50 985.50 1,241.50 1,665.25 1,819.75

– The rates shown are for shipments originating in the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your destination zone, see section beginning on page 58.

– Any fraction of a pound more than the weight shown requiresthe next higher rate.

– To determine the rate for international multiple-packageshipments, see page 83.

– See pages 104 to 135 for additional services and charges,service restrictions and general information.

– A Heavy Package sticker is required for any package weighingmore than 70 pounds. See pages 10 and 11 for more information.

– A package with an actual weight of more than 150 pounds will be accepted for transportation only through UPS® SonicAir®.See page 70.

– An Extended Area Surcharge of $20 per shipment or $.20 perpound, whichever is greater, applies to shipments to certaininternational destinations. A listing of applicable destinations is available at UPS.com® or by calling 1-800-782-7892.

Shipments of More Than 150 Lbs.*

UPS Worldwide ExpressSM

For urgent international ship-ments, guaranteed door-to-door,customs-cleared delivery tomore than 215 countries and territories.Delivery is guaranteed by 10:30 a.m. the second businessday for shipments to major busi-ness centers, including morethan 1,000 cities across Europe,and by end of day to most otherdestinations.When you call for an early pickupfrom a major metropolitan area,overnight delivery of ExpressEnvelopes and documents isguaranteed by the end of thenext business day to the world’smost important business centersin Europe, Asia and Mexico.For UPS Worldwide Expressshipments to Canada, overnightdelivery of Express Envelopesand packages is guaranteed by10:30 a.m. the next business dayto most major business centersand by the end of the businessday to most other destinations in Canada.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m.on the next business day to majormetropolitan areas in Canada.Guaranteed delivery by 9:00 a.m.the second business day to majorbusiness centers in 14 Europeancountries.Add $40 to the appropriateWorldwide Express rate for eachWorldwide Express Plus shipment.Rates include pickup and door-to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performedby brokerage offices other thanthose designated by UPS for clear-ing the products listed above.Customs clearance for the prod-ucts listed above is provided bythe UPS Supply Chain Solutionsbrokerage offices (formerly UPSCustomhouse Brokerage offices)designated by UPS for handlingsmall package customs clear-ance. Other UPS Supply ChainSolutions customs brokerageoffices charge fees for clearanceof small packages and freight.

*Applies to single-packageshipments with a dimensionalweight of more than 150 poundsand multiple-package ship-ments of more than 150 pounds.

75

UPS Worldwide ExpressSM

UPS 10 Kg Box® And UPS 25 Kg Box®

Use the handy UPS 10 Kg Box or UPS 25 Kg Box for your largerUPS Worldwide Express PlusSM

and UPS Worldwide Express ship-ments. Flat rates apply, with amaximum weight of 10 kg (22 lbs.)and 25 kg (55 lbs.), based on

Express Plus and Express desti-nation zones. Any shipmentsexceeding the maximum weightswill be charged the regularExpress rate for that weightshipment.

Process Your Shipment

Export

Zones 80 81 82 84 900 901 902 903 904 905 906 907 908

$89.50 $89.50 $89.75 $89.50 $138.50 $143.00 $154.75 $158.50 $158.75 $190.50 $199.00 $199.00 $199.00

158.50 158.50 158.75 158.50 238.00 199.75 233.50 232.50 232.75 339.50 340.00 389.50 389.50

10 Kg (22 Lbs.) Box

25 Kg (55 Lbs.) Box

Express Box 25 KgExpress Box

76

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Export

UPS Worldwide ExpeditedSM

For shipments that do notrequire overnight or expressservice, we offer a guaranteedalternative that’s faster thantraditional air freight. Door-to-door, customs-cleared deliveryto more than 61 destinationcountries.

– To Canada, typically withintwo business days to mostdestinations.

– To Mexico, typically withinthree business days.

– To major destinations in Europe,Asia, and Central and SouthAmerica, typically within fouror five business days.

Rates include pickup and door-to-door delivery with routinein-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply if customs clearance is per-formed by brokerage officesother than those designated by UPS for clearing the productlisted above.

Customs clearance for theproduct listed above is pro-vided by the UPS Supply ChainSolutions brokerage offices(formerly UPS CustomhouseBrokerage offices) designatedby UPS for handling small pack-age customs clearance. OtherUPS Supply Chain Solutionscustoms brokerage officescharge fees for clearance ofsmall packages and freight.

Zones 71 72 74 601 602 603 604 605 606 607 608 609 610

1 Lbs. $36.50 $37.50 $37.75 $42.50 $43.00 $49.25 $50.25 $43.00 $42.00 $51.50 $49.50 $53.50 $54.00

2 39.50 41.75 44.00 51.00 51.75 56.00 57.50 51.75 50.75 59.25 57.25 68.50 69.00

3 42.50 46.00 50.50 59.00 59.75 64.25 65.25 60.00 58.50 67.00 65.00 83.50 84.00

4 45.50 50.50 56.75 67.00 68.00 72.50 73.50 68.25 66.50 75.00 72.50 98.50 99.00

5 48.50 55.00 63.00 75.00 76.00 80.25 81.25 76.00 74.00 82.75 79.75 113.50 113.50

6 51.25 58.25 69.00 81.50 82.50 87.75 88.75 83.00 80.50 90.00 87.25 127.75 128.00

7 54.00 61.00 74.75 86.25 87.25 95.25 96.50 88.50 85.75 96.50 94.75 141.25 142.25

8 56.75 63.75 80.00 91.00 92.00 102.25 104.25 92.75 90.50 103.00 102.25 153.50 154.50

9 59.50 66.50 84.75 95.50 96.50 108.75 112.00 97.25 94.75 109.50 110.25 164.75 165.75

10 62.25 69.25 89.50 99.75 100.75 114.25 119.75 101.75 99.25 115.50 117.75 175.25 177.25

11 65.00 71.75 94.25 104.00 105.00 119.75 127.00 106.25 103.50 121.00 124.75 186.50 188.50

12 67.75 74.25 98.75 108.50 109.50 125.00 134.50 110.75 107.50 126.25 131.75 197.25 199.25

13 70.50 76.50 103.25 113.00 114.00 130.25 142.00 115.25 111.50 131.50 138.75 208.00 209.25

14 73.25 79.00 107.50 117.50 118.50 135.25 148.75 119.75 115.75 136.25 145.25 218.00 219.25

15 76.00 81.50 111.00 122.00 123.00 140.25 156.00 124.25 120.00 141.00 151.75 228.25 229.25

16 78.75 84.00 114.50 126.25 127.25 145.75 162.50 128.75 124.50 145.75 158.25 238.50 239.25

17 81.25 86.25 118.00 130.50 131.50 150.75 168.50 133.00 129.00 150.50 164.75 248.50 249.25

18 83.75 88.50 121.50 134.75 135.75 155.75 174.50 137.25 133.50 155.25 171.00 258.50 259.25

19 86.25 90.75 124.75 139.25 140.25 160.25 180.50 141.50 138.00 159.75 177.25 269.00 269.25

20 88.75 93.00 127.00 143.50 144.50 164.50 186.50 145.75 143.00 164.25 183.50 279.50 279.50

21 90.75 95.25 128.75 147.75 148.75 168.50 192.50 150.00 147.50 168.75 189.25 288.50 289.75

22 92.75 97.25 130.50 151.75 152.75 172.75 197.50 154.25 151.50 173.25 194.75 297.50 300.00

23 94.75 99.25 132.25 155.75 156.75 176.75 202.50 158.25 155.50 177.75 200.00 306.00 310.25

24 96.75 101.25 134.00 160.00 161.00 180.75 207.50 162.25 159.50 182.00 205.00 314.50 318.75

25 98.75 103.50 135.75 163.75 164.75 185.00 212.50 166.25 164.25 186.25 210.00 323.00 327.25

26 100.75 105.75 137.50 167.25 168.25 189.00 217.50 169.75 167.75 190.25 215.00 331.50 335.75

27 102.75 108.00 139.25 170.75 171.75 192.75 222.50 173.25 171.00 194.00 220.25 340.00 344.25

28 104.75 110.25 141.00 174.25 175.25 196.50 227.50 176.75 174.25 197.75 225.50 347.50 352.25

29 106.75 112.50 142.75 177.75 178.75 200.25 232.50 180.25 177.50 201.50 230.75 354.50 359.75

30 108.75 114.75 144.50 181.25 182.25 204.00 237.50 183.75 180.75 205.75 235.50 361.50 367.25

– Dimensional weight may apply. See page 17 for details.

– Free UPS packaging is available. See pages 12 and 13.

– An Extended Area Surcharge of $20 per shipment or $.20 perpound, whichever is greater, applies to shipments to certaininternational destinations. A listing of applicable destinations is available at UPS.com® or by calling 1-800-782-7892.

77

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Process Your Shipment

Export

Zones 71 72 74 601 602 603 604 605 606 607 608 609 610

31 Lbs. $110.75 $117.25 $146.25 $184.75 $185.75 $207.75 $242.50 $187.25 $184.25 $209.50 $240.25 $368.00 $374.25

32 112.75 119.75 148.00 188.25 189.25 211.50 247.50 190.75 187.75 213.25 245.00 374.50 381.25

33 114.50 122.00 149.75 191.50 192.50 215.25 252.50 194.25 191.25 217.00 249.75 381.25 388.50

34 116.25 124.25 151.50 194.75 195.75 219.00 257.50 197.75 194.75 220.75 254.25 387.75 395.50

35 118.00 126.50 153.25 198.00 199.00 222.75 262.50 201.25 198.25 225.00 258.50 394.25 402.50

36 119.75 128.75 155.00 201.00 202.25 226.50 267.00 204.50 201.50 228.75 262.75 400.75 409.50

37 121.50 131.00 156.75 204.00 205.50 230.25 271.25 207.75 204.75 232.50 266.75 407.25 416.50

38 123.50 133.50 158.50 207.00 208.75 234.00 275.50 211.00 208.00 236.25 270.75 413.75 423.50

39 125.50 136.00 160.25 210.00 212.00 237.75 279.75 214.25 211.25 240.00 274.75 420.25 430.50

40 127.25 138.00 162.00 213.00 215.25 241.50 284.00 217.50 214.50 244.25 278.75 426.75 437.50

41 129.00 140.00 163.75 215.75 218.25 245.25 288.00 220.50 217.50 248.00 282.75 433.25 444.50

42 130.75 142.00 165.50 218.50 221.25 249.00 292.00 223.50 220.50 251.75 286.75 439.75 451.50

43 132.50 144.00 167.25 221.00 224.25 252.75 296.00 226.50 223.50 255.50 290.75 446.25 458.50

44 134.25 146.00 169.00 223.50 227.25 256.50 300.00 229.50 226.50 259.25 294.75 452.75 465.50

45 136.00 148.00 170.75 226.00 230.25 260.25 304.00 232.75 230.00 263.50 298.75 459.25 472.50

46 137.75 150.00 172.50 228.25 233.25 264.00 308.00 235.75 233.00 267.25 302.75 465.75 479.50

47 139.50 152.00 174.25 230.50 236.25 267.75 312.00 238.75 236.00 270.75 306.75 472.25 486.50

48 141.25 154.00 176.00 232.75 239.25 271.50 315.75 241.75 239.00 274.25 310.75 478.75 493.50

49 143.00 156.00 177.75 235.00 242.25 275.25 319.50 244.75 242.00 277.75 314.75 485.25 500.50

50 144.75 158.00 180.50 237.25 245.25 279.00 323.25 248.25 245.50 282.00 318.75 491.75 507.50

52 148.75 162.00 183.25 241.00 250.75 282.75 330.00 253.75 251.00 289.00 324.75 500.25 516.50

54 152.75 165.75 186.00 244.75 256.25 286.50 336.75 259.25 256.50 296.25 330.75 508.75 525.50

56 156.75 169.50 188.75 248.50 261.75 290.00 343.50 264.75 262.00 302.75 336.75 517.50 534.25

58 160.75 173.25 191.50 252.25 267.25 293.50 350.25 270.25 267.50 309.25 342.75 526.25 543.00

60 164.75 176.50 194.25 256.00 272.75 297.00 357.00 275.75 273.00 315.75 348.75 535.00 551.75

62 168.50 179.75 197.00 259.50 278.25 300.00 363.75 281.25 278.50 322.25 354.75 543.00 558.75

64 172.25 183.25 199.75 263.00 283.75 303.00 370.50 286.75 284.00 328.75 360.75 551.00 565.75

66 176.00 186.75 202.50 266.50 289.25 306.00 377.25 292.00 289.50 335.25 366.75 559.00 571.75

68 179.75 190.25 205.25 270.00 294.75 309.00 384.00 297.25 295.00 341.25 372.75 567.00 576.75

70 183.50 193.75 208.00 273.50 300.25 312.00 390.75 302.75 300.50 347.25 378.75 575.00 581.75

– The rates shown are for shipments originating in the United States.

– To determine your destination zone, see section beginning on page 58.

– Any fraction of a pound more than the weight shown requiresthe next higher rate.

– To determine the rate for international multiple-packageshipments, see page 83.

– See pages 104 to 135 for additional services and charges,service restrictions and general information.

– A Heavy Package sticker is required for any package weighingmore than 70 pounds. See pages 10 and 11 for more information.

– A package with an actual weight of more than 150 pounds will be accepted for transportation only through UPS® SonicAir®.See page 70.

78

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Export

UPS Worldwide ExpeditedSM

For shipments that do notrequire overnight or expressservice, we offer a guaranteedalternative that’s faster thantraditional air freight. Door-to-door, customs-cleared deliveryto more than 61 destinationcountries.

– To Canada, typically withintwo business days to mostdestinations.

– To Mexico, typically withinthree business days.

– To major destinations in Europe,Asia, and Central and SouthAmerica, typically within fouror five business days.

Rates include pickup and door-to-door delivery with routinein-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply if customs clearance is per-formed by brokerage officesother than those designated by UPS for clearing the productlisted above.

Customs clearance for theproduct listed above is pro-vided by the UPS Supply ChainSolutions brokerage offices(formerly UPS CustomhouseBrokerage offices) designatedby UPS for handling small pack-age customs clearance. OtherUPS Supply Chain Solutionscustoms brokerage officescharge fees for clearance ofsmall packages and freight.

Zones 71 72 74 601 602 603 604 605 606 607 608 609 610

72 Lbs. $187.00 $197.25 $210.75 $276.25 $305.75 $314.75 $397.50 $308.00 $306.00 $351.25 $385.00 $583.00 $586.25

74 190.50 200.75 213.50 279.00 311.25 317.25 404.25 313.25 311.50 355.25 391.25 591.00 590.50

76 194.00 204.25 216.25 281.25 316.75 319.50 410.75 318.50 316.25 359.00 397.25 597.00 594.50

78 197.50 207.75 219.00 283.50 322.25 321.75 417.25 324.00 321.00 362.50 403.25 602.00 598.25

80 201.00 211.25 221.75 285.75 327.75 324.00 423.75 329.25 325.00 366.00 409.25 606.00 602.00

82 204.50 214.75 224.50 288.00 333.25 326.25 429.75 334.50 328.50 369.25 414.75 610.00 605.75

84 208.00 218.25 227.25 290.25 338.75 328.50 435.75 339.75 332.00 372.50 419.75 614.00 609.50

86 211.50 221.75 230.00 292.50 344.25 330.50 441.75 345.00 335.00 375.50 424.75 618.00 613.25

88 215.00 225.25 232.75 294.75 349.75 332.50 447.75 350.25 338.00 378.50 428.75 622.00 617.00

90 218.50 228.75 235.50 297.00 355.25 334.50 453.75 355.75 341.00 381.50 432.75 626.00 620.75

92 222.00 232.25 238.25 299.25 360.75 336.50 459.75 361.25 344.50 384.50 437.25 630.00 624.50

94 225.50 235.50 241.00 301.50 366.25 338.50 465.75 366.75 348.00 387.50 441.75 634.00 628.25

96 229.00 238.75 243.75 303.50 371.75 340.50 471.75 372.25 351.50 390.50 446.25 638.00 632.00

98 232.50 242.00 246.50 305.50 377.25 342.50 477.75 377.75 355.50 393.50 451.25 642.00 635.00

100 236.00 245.00 255.50 307.50 382.75 344.25 483.75 383.00 359.50 396.25 456.50 646.00 638.00

105 246.00 256.50 264.50 317.50 396.75 354.25 499.25 392.00 369.25 407.25 471.50 662.50 662.00

110 256.00 268.00 273.50 327.50 410.75 364.25 514.75 401.00 382.75 418.25 484.50 679.00 685.00

115 266.00 279.50 283.50 337.50 424.75 374.25 530.25 410.00 396.25 429.25 501.50 695.50 707.00

120 276.00 291.00 294.50 347.25 438.75 384.25 545.75 419.00 409.75 440.25 521.50 712.00 730.00

125 286.00 302.50 305.50 357.00 452.75 394.25 561.25 428.00 423.25 452.25 536.50 728.50 754.00

130 296.00 314.00 316.50 365.50 464.75 402.25 576.75 437.00 434.25 464.25 551.50 745.00 779.00

135 306.00 325.50 327.50 373.50 476.75 410.25 592.25 446.00 443.25 476.25 566.50 761.50 804.00

140 316.00 337.00 338.50 381.00 488.75 417.25 607.75 455.00 452.25 490.25 581.50 778.00 829.00

145 326.00 348.50 349.50 388.50 500.75 424.25 623.25 464.00 461.25 504.25 596.50 794.50 854.00

150 336.00 360.00 360.50 396.00 512.75 431.25 638.75 473.00 470.25 518.25 611.50 811.00 879.00

– Dimensional weight may apply. See page 17 for details.

– An Extended Area Surcharge of $20 per shipment or $.20 perpound, whichever is greater, applies to shipments to certaininternational destinations. A listing of applicable destinations is available at UPS.com® or by calling 1-800-782-7892.

79

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Process Your Shipment

Export

Zones 71 72 74 601 602 603 604 605 606 607 608 609 610

Shipments of 151 to 199 Lbs.*

Price PerPound $2.18 $2.36 $2.40 $2.55 $3.42 $2.88 $4.26 $3.15 $3.14 $3.42 $4.08 $5.41 $5.86

MinimumRate 336.00 360.00 360.50 396.00 512.75 431.25 638.75 473.00 470.25 518.25 611.50 811.00 879.00

Shipments of 200 Lbs. or More*

Price PerPound 1.95 2.02 2.12 2.31 3.12 2.52 3.92 2.82 2.76 2.97 3.62 5.06 5.32

MinimumRate 433.82 469.64 477.60 507.45 680.58 573.12 847.74 626.85 624.86 680.58 811.92 1,076.59 1,166.14

– The rates shown are for shipments originating in the United States.

– To determine your destination zone, see section beginning on page 58.

– Any fraction of a pound more than the weight shown requiresthe next higher rate.

– To determine the rate for international multiple-packageshipments, see page 83.

– See pages 104 to 135 for additional services and charges,service restrictions and general information.

– A Heavy Package sticker is required for any package weighingmore than 70 pounds. See pages 10 and 11 for more information.

– A package with an actual weight of more than 150 pounds will be accepted for transportation only through UPS® SonicAir®.See page 70.

*Applies to single-packageshipments with a dimensionalweight of more than 150pounds and multiple-packageshipments of more than 150pounds.

80

UPS StandardDay-Definite

To Canada

UPS Standard To CanadaGuaranteed, economical grounddelivery to most addresses in the 10 provinces of Canada.

Charges for customs clearance are not included. We will providecustoms brokerage services unless otherwise specified by the importer. Brokerage charges,duties and taxes will be billedto the importer unless otherwiseindicated by the shipper.

Rates include pickup and door-to-door delivery.

A Non-Resident Importer (NRI)account allows all duties, taxesand brokerage fees to be billed to the U.S. shipper who holds theaccount. Refer to page 110 forfurther explanation. If you haveany questions about NRI, contactyour UPS representative.

Zones 51 52 53 54 55 56

1 Lbs. $8.40 $8.45 $8.55 $13.55 $13.65 $13.75

2 9.10 9.15 9.35 14.35 14.45 14.60

3 9.75 9.85 10.15 15.25 15.35 15.45

4 10.45 10.55 10.85 16.05 16.15 16.25

5 11.15 11.25 11.60 16.85 16.95 17.10

6 11.85 11.90 12.40 17.55 17.65 18.00

7 12.50 12.55 13.25 18.30 18.40 18.85

8 13.10 13.15 14.10 19.00 19.15 19.80

9 13.70 13.85 14.90 19.75 19.90 20.75

10 14.35 14.50 15.65 20.50 20.70 21.70

11 14.90 15.20 16.40 21.25 21.55 22.65

12 15.50 15.90 17.15 22.05 22.40 23.65

13 16.05 16.55 17.95 22.80 23.25 24.65

14 16.60 17.20 18.70 23.65 24.15 25.70

15 17.25 17.95 19.50 24.50 25.05 26.75

16 17.90 18.60 20.25 25.35 26.00 27.75

17 18.60 19.25 21.05 26.25 26.90 28.75

18 19.30 19.95 21.80 27.15 27.85 29.70

19 19.95 20.65 22.50 28.10 28.80 30.70

20 20.60 21.35 23.25 29.05 29.75 31.70

21 21.20 22.00 24.00 30.00 30.65 32.65

22 21.85 22.65 24.80 30.95 31.55 33.65

23 22.50 23.35 25.55 31.85 32.50 34.65

24 23.15 24.00 26.35 32.75 33.45 35.60

25 23.85 24.70 27.15 33.70 34.40 36.60

26 24.50 25.30 27.90 34.65 35.30 37.55

27 25.15 25.95 28.65 35.55 36.20 38.50

28 25.75 26.55 29.40 36.40 37.15 39.50

29 26.35 27.15 30.10 37.30 38.10 40.50

30 26.95 27.80 30.85 38.20 39.05 41.50

31 27.55 28.45 31.55 39.05 40.00 42.50

32 28.10 29.10 32.30 39.95 40.90 43.50

33 28.70 29.80 33.05 40.85 41.85 44.55

34 29.30 30.45 33.80 41.65 42.80 45.60

35 29.95 31.15 34.60 42.50 43.75 46.65

36 30.55 31.80 35.40 43.35 44.60 47.75

37 31.15 32.50 36.20 44.20 45.50 48.85

38 31.75 33.20 36.95 45.00 46.40 49.90

39 32.35 33.85 37.65 45.75 47.30 50.95

40 33.00 34.55 38.40 46.55 48.25 52.05

– For larger packages, oversize chargesmay apply. See page 18 for details.

– The rates shown are for shipmentsoriginating in the United States.

– To determine your destination zone,see section beginning on page 58.

– Any fraction of a pound more thanthe weight shown requires the nexthigher rate.

81

UPS StandardDay-Definite

Process Your Shipment

To Canada

Zones 51 52 53 54 55 56

41 Lbs. $33.55 $35.25 $39.05 $47.35 $49.15 $53.15

42 34.15 35.90 39.70 48.10 50.05 54.25

43 34.70 36.50 40.40 48.90 51.00 55.35

44 35.25 37.10 41.05 49.65 51.95 56.45

45 35.85 37.75 41.75 50.45 52.90 57.50

46 36.40 38.35 42.45 51.20 53.85 58.55

47 36.95 38.95 43.10 52.00 54.80 59.65

48 37.55 39.60 43.80 52.80 55.70 60.75

49 38.15 40.25 44.45 53.55 56.60 61.85

50 38.75 40.90 45.15 54.35 57.55 62.95

52 39.95 41.90 46.30 55.50 59.35 64.75

54 41.10 42.80 47.45 56.60 61.05 66.55

56 42.15 43.70 48.55 57.75 62.70 68.35

58 43.05 44.50 49.65 58.90 64.35 70.15

60 43.90 45.20 50.75 60.05 66.00 71.95

62 44.70 45.90 51.75 61.20 67.65 73.75

64 45.50 46.55 52.80 62.35 69.30 75.55

66 46.20 47.25 53.80 63.50 70.90 77.35

68 46.90 47.90 54.80 64.65 72.50 79.15

70 47.65 48.50 55.85 65.80 74.10 80.95

72 48.35 49.75 57.05 66.95 75.70 83.45

74 49.05 50.95 58.25 68.35 77.35 85.90

76 49.75 52.15 59.45 69.75 79.10 88.30

78 50.45 53.35 60.65 71.25 80.85 90.60

80 51.10 54.55 61.80 72.85 82.65 92.90

82 51.70 55.75 62.95 74.55 84.50 95.20

84 52.30 56.95 64.10 76.35 86.35 97.50

86 52.90 58.15 65.30 78.10 88.25 99.75

88 53.50 59.35 66.50 79.85 90.25 102.00

90 54.15 60.55 67.70 81.65 92.25 104.25

92 54.75 61.75 68.90 83.45 94.25 106.50

94 55.40 62.95 70.10 85.25 96.25 108.75

96 56.05 64.15 71.30 87.05 98.25 111.05

98 56.70 65.35 72.50 88.85 100.25 113.35

100 57.35 66.55 73.70 90.65 102.25 115.65

– To determine the rate for internationalmultiple-package shipments, seepage 83.

– See pages 104 to 135 for additionalservices and charges, service restric-tions and general information.

– A Heavy Package sticker is requiredfor any package weighing more than70 pounds. See pages 10 and 11 formore information.

– A package with an actual weight of more than 150 pounds will beaccepted for transportation onlythrough UPS® SonicAir®. See page 70.

82

UPS StandardDay-Definite

To Canada

UPS Standard To CanadaGuaranteed, economical grounddelivery to most addresses in the 10 provinces of Canada.

Charges for customs clearance are not included. We will providecustoms brokerage services unless otherwise specified by the importer. Brokerage charges,duties and taxes will be billedto the importer unless otherwiseindicated by the shipper.

Rates include pickup and door-to-door delivery.

A Non-Resident Importer (NRI)account allows all duties, taxesand brokerage fees to be billed to the U.S. shipper who holds theaccount. Refer to page 110 forfurther explanation. If you haveany questions about NRI, contactyour UPS representative.

Zones 51 52 53 54 55 56

105 Lbs. $60.35 $70.15 $78.90 $95.15 $107.55 $121.40

110 62.65 73.75 84.05 99.65 112.85 127.15

115 64.85 77.35 88.75 104.15 118.15 132.90

120 66.90 80.95 93.10 108.65 123.45 138.65

125 68.85 84.45 97.25 113.15 128.75 144.40

130 70.65 87.05 100.90 117.65 134.05 150.15

135 72.45 89.65 104.55 122.65 139.35 155.90

140 74.25 92.25 108.20 127.65 144.65 161.65

145 76.05 94.85 111.85 132.65 149.85 167.35

150 77.85 97.45 115.45 137.65 154.85 173.10Multiple-Package Shipments of 151 to 199 Lbs.

Price PerPound 0.49 0.65 0.77 0.91 1.03 1.16

MinimumRate 77.85 97.45 115.45 137.65 154.85 173.10

Price PerPound 0.43 0.62 0.73 0.89 1.01 1.14

MinimumRate 97.51 129.35 153.23 181.09 204.97 230.84

Multiple-Package Shipments of 200 to 499 Lbs.

Price PerPound 0.38 0.56 0.69 0.84 1.00 1.12

MinimumRate 214.57 309.38 364.27 444.11 503.99 568.86

Multiple-Package Shipments of 500 Lbs. or More

– The rates shown are for shipmentsoriginating in the United States.

– For larger packages, oversizecharges may apply. See page 18 for details.

– To determine your destination zone,see section beginning on page 58.

– Any fraction of a pound more thanthe weight shown requires the nexthigher rate.

– To determine the rate for internationalmultiple-package shipments, seenext page.

– See pages 104 to 135 for additionalservices and charges, service restric-tions and general information.

– A Heavy Package sticker is requiredfor any package weighing more than70 pounds. See pages 10 and 11 formore information.

– A package with an actual weight of more than 150 pounds will beaccepted for transportation onlythrough UPS® SonicAir®. See page 70.

83

Shipment Pricing

Process Your Shipment

Export

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM,UPS Worldwide ExpeditedSM and UPS Standard To CanadaWhat Qualifies1. You have multiple-packageshipments picked up on the same day and shipped to a singleconsignee.

2. You use WorldShip®, UPS InternetShipping, UPS CampusShipTM or a UPS OnLine® Compatible vendorshipping system that supports fullinternational service, or a UPSWorldwide Services Waybill.

What Does Not QualifyShipment pricing does not apply to Express Envelopes, the UPS 10Kg Box®, the UPS 25 Kg Box® orpackages recorded in a UPS Ship-ping Record book; they are eachconsidered separate shipments.

RatesRates are based on the total actualweight or the total dimensionalweight (total actual weight ortotal billable weight if Standard

To Canada service is used) of allpackages in a shipment, whicheveris greater. Refer to pages 17 and18 for instructions on calculatingdimensional and billable weight.

For shipments weighing 150pounds or less, locate the rate forthe total weight of the shipmenton the appropriate rate chart.

For shipments weighing morethan 150 pounds, multiply thetotal weight (rounded to the nextwhole pound) by the appropriateprice per pound. The amountbilled will be the result of thiscalculation or the minimum rateshown, whichever is greater.

For a Standard To Canada shipment,the minimum charge for a multiple-package shipment will be basedon an average weight of 15 poundsper package.

84

Import Freight CollectTaking Control of Your Import Costs

UPS import services put you in control every step of the way.With UPS Import Freight Collectrates, you will enjoy freedomfrom currency fluctuations. And you can tell your associateshow to ship it to you and when.Best of all, you will know exactlyhow much it will cost. UPS letsyou take control with published, easy-to-use import rates fixed in U.S. dollars.*

Plus, you don’t have to learn anynew shipping procedures or chart-navigating techniques. Our importrates work the same as our export

rates and your account number is now the same; you select theservice option and determine thezone by country.

To take advantage of UPS-guaranteed import delivery optionsincluding fixed import rates, usethe Routing Form to instruct yourinternational business partners to ship to you using your six-digitUPS account number. A blankRouting Form can be found onpages 127 and 128 and atUPS.com®.*Rates are fixed relative to currency fluc-tuations but are subject to periodic review.

85Process Your Shipment

Import Freight CollectDetermine the ZoneInternational Import Shipments

Where is your package coming from? We’ve divided the world intonumbered zones. Use the Worldwide Zone Chart starting on page 88 to determine the origin zone for the international service option you’ve chosen.

UPS Worldwide Express PlusSM, UPS Worldwide Express NA1SM

and UPS Worldwide ExpressSM

1. Locate the origin country on the Worldwide Zone Chartbeginning on page 88.

2. Locate the zone for WorldwideExpress Plus, Worldwide ExpressNA1 or Worldwide Express. (Todetermine whether Express Plus

service is available from yourorigin country, refer to UPS.com®

or call 1-800-782-7892.) ExpressPlus is not available when a zonenumber is not shown in theappropriate column.

Examples:For an Express Plus or Express NA1 ship-ment from Hollandto the United States, the zone is .

For an Express ship-ment from Hong Kongto the United States, the zone is 5.

8

Origin

Express Express ExpeditedPlus

WEST EAST

Holland (Netherlands)*

Honduras 7† 7† 10 5

Hong Kong 5 5 8 3

61188

When a zone iswith a box, an Extended AreaSurcharge may apply to certainorigins in that country. ExtendedArea origins are subject tochange. For the most currentinformation, refer to UPS.comor call 1-800-782-7892.

highlighted

*UPS Worldwide Express NA1service is available from this country.

†For shipments to Dade orBroward Counties, Florida,use zone 3.

Zones

86

Import Freight Collect

When a zone iswith a box, an Extended AreaSurcharge may apply to certainorigins in that country. ExtendedArea origins are subject tochange. For the most currentinformation, refer to UPS.com®

or call 1-800-782-7892.

highlighted

*UPS Worldwide Express NA1SM

service is available from this country.

†For shipments to Dade orBroward Counties, Florida,use zone 3.

UPS Worldwide ExpeditedSM

1. See opposite page to determinewhether your destination state is classified as West or East.

2. Locate the origin country on the Worldwide Zone Chartbeginning on page 88.

3. Locate the zone for UPSWorldwide Expedited. Expedited is not available when a zonenumber is not shown in theappropriate column.

Examples:For an Expedited shipment from Holland to Los Angeles, California, the zone is .

For an Expedited shipment from Hong Kong to Buffalo, New York, the zone is 3.

11

UPS 3 Day SelectSM From Canada and UPS Standard From Canada1. See page 91 to locate your state in the left column on the Zone Chart.

2. Choose the appropriate origin province of the shipment.

3. Locate the zone for either 3 Day Select or Standard. 3 Day Select or Standard is not available when a zone number is not shown in theappropriate column.

Examples:For a 3 Day Select shipment from Alberta to Michigan, the zone is 3.

For a Standard shipment from British Columbia to Minnesota, the zone is 6.

Determine the ZoneInternational Import Shipments

Origin Zones

Express Express ExpeditedPlus

WEST EAST

Holland (Netherlands)*

Honduras 7† 7† 10 5

Hong Kong 5 5 8 3

61188

DestinationState

AlbertaBritish Columbia

ManitobaSaskatchewan

33

66

21

42

Origin Province

3 Day SelectZone

3 Day SelectZone

StandardZone

StandardZone

MichiganMinnesota

87Process Your Shipment

LA Louisiana

MS Mississippi

AK Alaska

HI Hawaii

TN Tennessee

AL Alabama

GA Georgia

FL Florida

SC South Carolina

NC North Carolina

VA Virginia

WV West Virginia

PA Pennsylvania

NY New York

KY Kentucky

OH OhioIN

Indiana

MI Michigan

WI Wisconsin

IL Illinois

MO Missouri

IA Iowa

ME Maine

DE Delaware

VT Vermont

NH New Hampshire

MD Maryland

DC District of Columbia

NJ New Jersey

CT Connecticut

MA Massachusetts

RI Rhode Island

IDIdaho

OROregon

CACalifornia

AZArizona

NVNevada

UTUtah

MTMontana

NMNew Mexico

TXTexas

COColorado KS

Kansas

NENebraska

SDSouth Dakota

MNMinnesota

OKOklahoma

NDNorth Dakota

WAWashington

WYWyoming

ARArkansas

Use the lists below to determine West and East state classifications for Worldwide Expedited shipments.

West East

EastAlaska AKArizona AZArkansas ARCalifornia CAColorado COHawaii HIIdaho IDKansas KSLouisiana LAMinnesota MNMississippi MSMontana MT

Nebraska NENevada NVNew Mexico NMNorth Dakota NDOklahoma OKOregon ORSouth Dakota SDTexas TXUtah UTWashington WAWyoming WY

Alabama ALConnecticut CTDelaware DEDistrict of Columbia DC

Florida FLGeorgia GAIllinois ILIndiana INIowa IAKentucky KYMaine MEMaryland MDMassachusetts MAMichigan MI

Missouri MONew Hampshire NHNew Jersey NJNew York NYNorth Carolina NCOhio OHPennsylvania PARhode Island RISouth Carolina SCTennessee TNVermont VTVirginia VAWest Virginia WVWisconsin WI

West

China, People’s Republic of 6 6 4 4

Colombia 7† 7† 10 5

Costa Rica 7† 7† 10 5

Côte d’Ivoire (Ivory Coast) 10

Croatia 9

Curaçao(Netherlands Antilles) 4†

Cyprus 10

Czech Republic 9 12 7

Denmark

Dominica 4†

Dominican Republic 4† 4† 9 4

Ecuador 7† 7† 10 5

Egypt 10

El Salvador 7† 7† 10 5

England(United Kingdom)*

Estonia 9 12 7

Ethiopia 10

Fiji 10

Finland

France

French Polynesia 10

Georgia 9

Germany

Ghana 10

Gibraltar 10

Greece 8 12 7

Grenada 4†

Guadeloupe 4†

Guam 6

Guatemala 4† 4† 10 5

Guyana 7†

Haiti 4†

Holland (Netherlands)* 61188

61188

61188

7129

61188

7129

Albania 9

American Samoa 10

Anguilla 4†

Antigua and Barbuda 4†

Argentina 7† 7† 10 5

Armenia 9

Aruba 4†

Australia 5 5 8 3

Austria 9 12 7

Azerbaijan 9

Azores (Portugal) 8 11 6

Bahamas 4†

Bahrain 10

Bangladesh 9

Barbados 4†

Belarus 9

Belgium* 8 8 11 6

Benin 10

Bermuda 4† 4†

Bhutan 10

Bolivia 7† 7†

Bonaire(Netherlands Antilles) 4†

Bosnia 10

Brazil 7† 7† 10 5

British Virgin Islands 4†

Brunei 10

Bulgaria 9

Cambodia 10

Cameroon 10

Canada 2 2 2 2For UPS 3 Day Select and UPS Standard shipmentzones, see page 91.

Canary Islands (Spain)

Cayman Islands 4†

Channel Islands 9 12 7

Chile 7† 7† 10 5

8

88

Worldwide Zone ChartInternational Import Shipments

Import Freight Collect

International Import ShipmentsUPS Worldwide Express PlusSM

service may be limited to and from major business centers. VisitUPS.com® or call 1-800-782-7892for details.

Refer to UPS.com or contact theInternational Customer ServiceCenter at 1-800-782-7892 forinformation regarding interna-tional shipments, including:– Service options– Time in transit– Guarantee details– Billing options– Service notes– Commodity classifications

(call for details)– Prohibited articles– Points served– UPS locations

When a zone is witha box, an Extended Area Surchargemay apply to certain origins in thatcountry. Extended Area origins aresubject to change. For the mostcurrent information, refer toUPS.com or call 1-800-782-7892.

highlighted

*UPS Worldwide Express NA1SM

service is available from thiscountry.

†For shipments to Dade or BrowardCounties, Florida, use zone 3.

Origin Zones Origin Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

Monaco 8 11 6

Mongolia 6

Montserrat 4†

Morocco 10

Nepal 10

Netherlands (Holland)*

Netherlands Antilles 4†

New Caledonia 10

New Zealand 6 6

Nicaragua 7† 7† 10 5

Nigeria 9

Northern Ireland(United Kingdom)

Northern Mariana Islands 10

Norway

Oman 10

Pakistan 5

Panama 7† 7† 10 5

Paraguay 7† 7†

Peru 7† 7† 10 5

Philippines

Poland 8 11 6

Portugal 8 11 6

Qatar 10

Réunion 10

Romania 9

Rota (Northern Mariana Islands) 10

Russia 9

Saba (Netherlands Antilles) 4†

Saipan (Northern Mariana Islands) 10

San Marino 8 11 6

Saudi Arabia 10

Scotland(United Kingdom) 61188

3855

7129

61188

61188

Honduras 7† 7† 10 5

Hong Kong 5 5 8 3

Hungary 9 12 7

Iceland 10

India 5 5 8 3

Indonesia

Iraq 10

Ireland, Republic of* 8 8 11 6

Israel 5

Italy

Ivory Coast (Côte d’Ivoire) 10

Jamaica 4†

Japan 9 9 12 12

Jordan 10

Kazakhstan 9

Kenya 10

Korea, South 5 5 8 3

Kuwait 10

Kyrgyzstan 9

Laos 10

Latvia 9 12 7

Lebanon 10

Liechtenstein 9 12 7

Lithuania 9 12 7

Luxembourg 8 11 6

Macau 5 5 8 3

Macedonia 10

Madagascar 10

Madeira (Portugal) 8 11 6

Malaysia

Malta 10

Martinique 4†

Mauritania 10

Mauritius 10

Mexico 1 1 1 1

Moldova, Republic of 9

4966

61188

4966

89

Worldwide Zone ChartInternational Import Shipments

Process Your Shipment

Import Freight Collect

Express Express ExpeditedPlus

WEST EAST

Origin Zones Origin Zones

Express Express ExpeditedPlus

WEST EAST

Tanzania 10

Thailand 5 5 8 3

Tinian (NorthernMariana Islands) 10

Togo 10

Tortola(British Virgin Islands) 4†

Trinidad and Tobago 4†

Turkey 9 12 7

Turkmenistan 9

Turks and Caicos Islands 4†

Uganda 10

Ukraine 9

Union Island (St. Vincentand the Grenadines) 4†

United Arab Emirates 10

United Kingdom*

Uruguay 7† 7†

U.S. Virgin Islands 4†

Uzbekistan 10

Venezuela 7† 7† 10 5

Vietnam 6

Virgin Gorda(British Virgin Islands) 4†

Wales (United Kingdom)

Western Samoa 10

Yemen 10

Yugoslavia(see Serbia and Montenegro)

Zambia 10

Zimbabwe 10

61188

61188

Senegal 10

Serbia and Montenegro 9(formerly Yugoslavia)

Singapore 6 6 9 4

Slovakia 9 12 7

Slovenia 9 12 7

South Africa 6

Spain

Sri Lanka 6

St. Barthélemy(Guadeloupe) 4†

St. Christopher(St. Kitts and Nevis) 4†

St. Croix (U.S. Virgin Islands) 4†

St. Eustatius(Netherlands Antilles) 4†

St. John(U.S. Virgin Islands) 4†

St. Kitts and Nevis 4†

St. Lucia 4†

St. Maarten(Netherlands Antilles) 4†

St. Martin (Guadeloupe) 4†

St. Thomas(U.S. Virgin Islands) 4†

St. Vincent and the Grenadines 4†

Suriname 4†

Sweden

Switzerland 9 12 7

Syria 10

Taiwan 6 6 9 4

Tajikistan 9

7129

6118

90

Worldwide Zone ChartInternational Import Shipments

Import Freight Collect

International Import ShipmentsUPS Worldwide Express PlusSM

service may be limited to and from major business centers. VisitUPS.com® or call 1-800-782-7892for details.

Refer to UPS.com or contact theInternational Customer ServiceCenter at 1-800-782-7892 forinformation regarding interna-tional shipments, including:– Service options– Time in transit– Guarantee details– Billing options– Service notes– Commodity classifications

(call for details)– Prohibited articles– Points served– UPS locations

When a zone is witha box, an Extended Area Surchargemay apply to certain origins in thatcountry. Extended Area origins aresubject to change. For the mostcurrent information, refer toUPS.com or call 1-800-782-7892.

highlighted

*UPS Worldwide Express NA1SM

service is available from thiscountry.

†For shipments to Dade or BrowardCounties, Florida, use zone 3.

Express Express ExpeditedPlus

WEST EAST

Origin Zones Origin Zones

Express Express ExpeditedPlus

WEST EAST

3–232233333–133333333333331223323323313332332331332

6–464466666–266666666666662446646646626664664662664

AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyoming

91

UPS 3 Day SelectSM and UPS Standard Zone ChartShipments From Canada

For instructions on determiningyour rate, see page 22.

Process Your Shipment

Import Freight Collect

DestinationState

AlbertaBritish Columbia

ManitobaSaskatchewan

New BrunswickNewfoundland

Nova ScotiaOntario

Prince Edward IslandQuebec

3–223222233–222122322221321122222312222231232222211

6–446444466–444244644442642244444624444462464444422

2–323311122–322222211112223231131221231122233123123

4–646622244–644444422224446462262442462244466246246

Origin Province

3 Day SelectZone

3 Day SelectZone

3 Day SelectZone

StandardZone

StandardZone

StandardZone

92

UPS Worldwide ExpressSMLetter/Document

Guaranteed One Or Two Days

Import Freight Collect

UPS Worldwide ExpressSM

For urgent import shipments,guaranteed door-to-door, customs-cleared delivery from more than170 countries and territories.

Overnight delivery of ExpressEnvelopes, documents andpackages is guaranteed frommajor business centers acrossCanada and Mexico. Two-daypackage delivery is guaranteedfrom most of Europe.

UPS Worldwide Express PlusSM

When you need a jump on thebusiness day, guaranteed deliveryby 8:00 a.m. or 8:30 a.m.,depending on destination, frommajor business centers around the world to major businesscenters in the United States.

Add $40 to the appropriateWorldwide Express rate for aWorldwide Express Plus shipment.

UPS Worldwide Express NA1SM

Guaranteed overnight deliveryacross the United States frommany major European businesscenters. All Worldwide Expressdestinations will receive ExpressEnvelopes, documents and pack-ages by 10:30 a.m. the nextbusiness day from Europe if anearlier pickup is requested inselect origin postal codes.

Add $2 to the appropriateWorldwide Express rate for aWorldwide Express NA1 shipment.

Rates include pickup and door-to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performed by brokerage offices other thanthose designated by UPS for clear-ing the products listed above.

Customs clearance for the productslisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPSSupply Chain Solutions customsbrokerage offices charge fees for clearance of small packagesand freight.

Zones 1 2 3 4 5 6 7 8 9 10

Letter* $20.00 $20.75 $26.50 $31.00 $30.50 $30.50 $31.00 $38.75 $44.50 $55.25

1 Lbs. 22.75 29.50 32.75 37.25 38.25 40.25 40.75 46.50 57.75 74.00

2 26.00 34.00 39.50 44.00 46.00 49.00 50.50 54.50 66.00 93.00

3 29.50 38.50 46.25 50.75 52.75 57.75 60.50 62.75 74.25 111.50

4 32.50 42.75 52.75 57.25 59.00 66.50 70.25 70.50 82.25 130.50

5 35.75 47.25 59.25 63.75 65.50 74.50 80.25 78.00 90.25 149.25

6 38.00 52.00 65.75 70.50 71.75 82.25 89.75 84.25 98.25 168.00

7 40.00 56.25 72.25 77.00 78.50 90.00 99.25 89.75 106.25 187.00

8 42.50 60.75 78.75 83.75 85.00 97.25 108.50 95.25 114.25 205.50

9 44.75 65.25 85.00 90.25 91.75 105.00 117.75 100.50 122.25 224.25

10 46.75 69.50 91.25 96.00 98.25 112.50 126.75 106.00 130.50 242.75

*There is no limit on the weight or number ofpages that can be enclosed in an ExpressEnvelope when shipping via UPS WorldwideExpress Plus, UPS Worldwide Express NA1 or UPS Worldwide Express service.

– For document shipments weighing more than 10pounds, refer to the rate chart on the next page.

– The Letter rate applies only to shipments sent inUPS Express Envelope or UPS Letter packaging.

– To determine your origin zone, see sectionbeginning on page 85.

– An Extended Area Surcharge of $20 per ship-ment or $.20 per pound, whichever is greater,applies to shipments from certain internationalorigins. A listing of applicable origins is availableat UPS.com® or by calling 1-800-782-7892.

93

UPS Worldwide ExpressSMNon-document

Guaranteed One Or Two Days

Process Your Shipment

Import Freight Collect

Zones 1 2 3 4 5 6 7 8 9 10

1 Lbs. $26.00 $33.25 $39.50 $44.00 $48.75 $51.25 $51.75 $62.75 $75.75 $85.00

2 29.50 37.50 46.25 50.75 56.25 60.00 61.50 70.75 83.75 104.00

3 32.75 42.00 53.00 57.50 63.50 68.75 71.25 79.00 91.75 122.75

4 35.75 46.75 59.50 64.00 69.75 77.25 81.25 87.00 99.75 141.75

5 38.75 51.25 66.00 70.50 76.00 85.50 91.00 94.50 108.00 160.25

6 41.50 55.75 72.75 77.25 82.50 93.25 101.00 101.00 116.25 179.25

7 43.75 60.00 79.00 84.00 89.25 101.00 110.25 106.25 124.25 198.00

8 45.75 64.50 85.75 90.50 96.00 108.50 119.25 111.75 132.25 217.00

9 48.00 68.75 92.00 96.75 102.50 116.00 128.50 117.25 140.25 235.50

10 50.25 73.00 98.00 102.75 109.00 123.50 137.25 122.25 148.25 254.00

11 52.25 76.50 103.50 108.25 115.00 130.50 144.00 127.25 156.50 269.00

12 54.50 79.75 108.00 113.00 120.50 137.00 149.75 131.75 164.50 283.50

13 56.75 82.00 112.25 117.50 125.50 143.50 155.25 136.25 172.75 297.75

14 59.00 84.50 116.00 121.50 130.50 149.75 160.25 140.25 180.75 311.75

15 61.50 87.50 119.75 125.75 135.25 156.25 165.50 144.75 188.75 325.75

16 63.75 90.00 123.50 130.00 139.75 163.00 171.00 149.00 197.00 339.75

17 65.75 92.75 127.50 134.50 143.50 169.50 176.25 153.75 205.00 353.75

18 68.00 95.50 131.75 138.75 147.25 176.00 181.75 158.50 213.00 367.50

19 70.25 98.00 135.75 143.25 151.25 182.25 187.00 162.75 221.25 381.25

20 72.50 101.00 139.75 147.75 155.50 188.75 192.75 167.25 229.25 394.75

21 74.50 103.25 144.00 152.25 159.25 195.00 198.25 171.50 237.00 407.50

22 76.50 105.50 148.25 156.50 163.75 201.00 203.75 176.00 244.75 418.25

23 78.75 108.25 152.00 161.00 167.75 207.25 209.25 180.00 252.25 427.75

24 81.00 110.25 156.25 165.25 171.75 213.25 214.75 184.50 259.75 437.50

25 83.00 112.25 160.50 169.75 176.00 219.50 220.00 188.75 267.25 447.00

26 85.50 114.75 164.50 174.25 180.00 225.25 225.75 193.25 274.75 456.50

27 87.50 116.75 168.75 178.75 184.50 231.25 231.25 197.75 282.00 466.00

28 89.75 118.75 172.75 183.00 188.50 237.25 237.00 202.00 289.00 475.75

29 91.75 121.00 177.00 187.50 192.50 243.25 242.50 206.50 295.50 485.25

30 93.75 123.25 180.75 191.75 196.75 249.00 247.75 210.50 301.50 494.75

31 96.00 125.00 184.50 196.25 200.75 255.00 253.25 214.50 307.00 504.50

32 98.00 126.75 188.25 200.50 204.75 261.00 258.75 218.00 312.00 514.50

33 100.00 128.50 191.75 205.00 209.00 267.25 263.75 221.50 316.50 524.00

34 102.00 130.25 195.50 209.25 213.00 273.25 269.00 225.00 320.75 533.50

35 103.75 131.75 198.75 213.75 217.25 279.25 274.00 228.00 324.50 543.00

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your origin zone, see sectionbeginning on page 85.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 103.

– See pages 104 to 135 for additional services and charges, service restrictions and generalinformation.

– A package with an actual weight of more than150 pounds cannot be shipped using UPSWorldwide Express PlusSM, UPS WorldwideExpress NA1SM or UPS Worldwide Express.

94

UPS Worldwide ExpressSMNon-document

Guaranteed One Or Two Days

Import Freight Collect

Zones 1 2 3 4 5 6 7 8 9 10

36 Lbs. $105.50 $133.25 $202.25 $218.00 $221.25 $285.50 $279.50 $231.25 $328.25 $553.00

37 107.75 135.00 206.00 222.75 225.25 291.25 285.00 234.25 332.00 562.75

38 109.50 136.50 209.50 227.00 229.75 297.50 290.25 237.50 336.00 572.25

39 111.50 138.25 213.00 231.50 233.50 303.50 295.50 240.75 340.00 582.25

40 113.25 139.75 216.75 235.75 237.75 309.50 300.50 243.75 343.75 591.75

41 115.00 141.75 220.25 240.25 242.25 315.25 305.75 247.25 347.75 601.25

42 117.25 143.25 224.00 244.75 246.00 321.50 311.00 250.25 351.50 611.00

43 119.00 145.00 227.50 249.00 250.00 327.50 316.25 253.50 355.50 620.75

44 121.00 146.50 231.00 253.50 254.00 333.75 321.75 256.75 359.25 630.50

45 123.00 148.00 234.50 258.00 258.00 340.00 327.00 260.00 363.25 640.00

46 125.00 150.00 238.00 262.50 262.00 346.00 332.50 263.25 367.00 649.50

47 126.75 151.75 241.25 266.75 266.00 352.25 338.00 266.50 371.00 659.50

48 128.75 153.25 245.00 271.25 270.00 358.25 343.25 269.75 375.00 669.00

49 130.50 154.75 248.25 275.50 274.00 364.50 348.50 273.25 378.75 678.75

50 132.25 156.50 251.75 280.00 278.00 370.50 353.50 276.50 382.75 688.50

52 137.25 161.00 259.25 288.75 286.25 382.75 364.00 283.75 392.00 708.25

54 142.50 164.75 266.50 297.50 294.25 395.25 374.25 291.50 401.25 728.00

56 147.25 168.75 273.75 306.25 302.75 407.00 384.50 299.50 410.50 747.25

58 152.25 172.50 281.00 315.00 311.25 418.75 394.75 307.50 419.25 766.50

60 157.00 176.50 288.00 323.75 319.50 430.50 405.00 315.50 428.00 785.50

62 162.00 180.25 295.25 332.50 327.50 442.25 415.25 323.25 436.75 804.75

64 166.75 184.25 302.50 341.25 335.75 454.00 426.25 331.00 445.75 823.75

66 171.50 188.00 309.75 350.00 344.00 465.75 437.00 338.75 454.50 843.25

68 176.50 192.25 316.75 358.75 352.25 477.50 447.75 346.50 463.25 862.50

70 181.50 196.50 324.00 367.50 360.25 489.25 458.25 354.25 472.00 882.00

– An Extended Area Surcharge of $20 per ship-ment or $.20 per pound, whichever is greater,applies to shipments from certain internationalorigins. A listing of applicable origins is availableat UPS.com® or by calling 1-800-782-7892.

UPS Worldwide ExpressSM

For urgent import shipments,guaranteed door-to-door, customs-cleared delivery from more than170 countries and territories.

Overnight delivery of ExpressEnvelopes, documents and pack-ages is guaranteed from majorbusiness centers across Canadaand Mexico. Two-day packagedelivery is guaranteed from mostof Europe.

UPS Worldwide Express PlusSM

When you need a jump on thebusiness day, guaranteed deliveryby 8:00 a.m. or 8:30 a.m.,depending on destination, frommajor business centers around the world to major businesscenters in the United States.

Add $40 to the appropriateWorldwide Express rate for aWorldwide Express Plus shipment.

UPS Worldwide Express NA1SM

Guaranteed overnight deliveryacross the United States frommany major European businesscenters. All Worldwide Expressdestinations will receive ExpressEnvelopes, documents and pack-ages by 10:30 a.m. the nextbusiness day from Europe if anearlier pickup is requested inselect origin postal codes.

Add $2 to the appropriateWorldwide Express rate for aWorldwide Express NA1 shipment.

Rates include pickup and door-to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performed by brokerage offices other thanthose designated by UPS for clear-ing the products listed above.

Customs clearance for the productslisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPSSupply Chain Solutions customsbrokerage offices charge fees for clearance of small packagesand freight.

95

UPS Worldwide ExpressSMNon-document

Guaranteed One Or Two Days

Process Your Shipment

Import Freight Collect

Zones 1 2 3 4 5 6 7 8 9 10

72 Lbs. $186.75 $200.50 $331.25 $376.50 $368.50 $501.50 $468.75 $362.00 $481.00 $901.50

74 191.75 204.50 338.50 385.25 376.75 513.75 479.00 369.75 489.75 920.75

76 196.75 208.25 345.50 394.00 385.00 525.75 489.25 377.50 498.50 940.25

78 201.50 212.25 352.75 402.75 393.00 537.75 499.50 385.25 507.25 959.50

80 206.50 216.25 360.00 411.75 401.50 549.75 509.75 393.00 516.25 979.00

82 211.25 220.75 367.25 420.75 410.00 562.00 520.00 400.75 525.25 998.25

84 216.00 225.00 374.25 429.75 418.50 574.00 530.50 408.50 534.25 1,017.75

86 221.00 229.25 381.50 438.50 426.50 586.00 540.75 416.25 543.50 1,037.00

88 225.75 233.50 388.75 447.25 434.75 598.00 551.00 424.00 552.50 1,056.50

90 231.00 237.50 396.00 456.00 443.00 610.00 561.25 431.75 561.50 1,076.00

92 236.00 241.75 403.00 464.75 451.25 621.75 571.50 439.25 570.25 1,095.25

94 241.25 245.75 410.25 473.50 459.25 633.50 581.75 447.00 579.25 1,114.75

96 246.00 250.00 417.50 482.25 467.50 645.25 592.25 454.75 588.00 1,134.00

98 251.00 254.00 424.75 491.00 475.75 657.00 602.50 462.50 596.75 1,153.50

100 255.50 258.25 431.75 499.75 484.00 668.75 612.75 470.25 605.50 1,172.75

105 265.75 269.50 449.50 517.50 504.75 693.00 634.25 490.00 628.25 1,221.50

110 275.75 281.00 467.25 535.25 525.75 717.50 656.00 509.25 650.75 1,270.00

115 285.75 292.50 485.00 553.00 546.75 741.75 677.50 528.75 673.25 1,318.50

120 295.50 303.75 502.75 571.00 567.75 766.00 699.25 548.00 695.75 1,367.25

125 305.00 315.25 520.50 588.75 588.75 790.25 720.75 567.25 718.50 1,415.75

130 314.75 326.50 538.25 606.50 609.25 814.50 741.75 586.75 740.75 1,464.00

135 324.50 338.00 555.75 624.25 629.75 838.75 762.50 606.00 763.00 1,512.00

140 334.25 349.25 573.50 642.00 650.00 863.25 783.25 625.50 785.25 1,560.00

145 344.00 360.75 591.25 659.75 670.50 887.50 804.25 644.75 807.50 1,608.25

150 353.75 372.00 609.00 677.50 691.00 911.75 825.00 664.00 829.75 1,656.25

Price PerPound 2.36 2.48 4.06 4.52 4.61 6.08 5.50 4.43 5.50 11.04

MinimumRate 353.75 372.00 609.00 677.50 691.00 911.75 825.00 664.00 829.75 1,656.25

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your origin zone, see sectionbeginning on page 85.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 103.

– See pages 104 to 135 for additional services and charges, service restrictions and generalinformation.

– A package with an actual weight of more than150 pounds cannot be shipped using UPSWorldwide Express PlusSM, UPS WorldwideExpress NA1SM or UPS Worldwide Express.

Multiple-Package Shipments of More Than 150 Lbs.

96

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Import Freight Collect

UPS Worldwide ExpeditedSM

For shipments that don’t requireovernight or express service, aguaranteed alternative that’s fasterand more reliable than traditionalair freight. Delivery guaranteedwithin two to five days, dependingon origin. Door-to-door, customs-cleared service available frommore than 61 countries:– From Canada, typically within

two business days.– From Mexico, typically within

three business days.– From Europe, Asia, and Central

and South America, typicallywithin four to five business days.

Rates include pickup and door-to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performed by brokerage offices other thanthose designated by UPS forclearing the product listed above.

Customs clearance for the productlisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPSSupply Chain Solutions customsbrokerage offices charge fees for clearance of small packagesand freight.

Zones 1 2 3 4 5 6 7 8 9 10 11 12

1 Lbs. $24.00 $29.00 $44.00 $45.50 $45.75 $57.75 $72.00 $44.00 $45.50 $45.75 $57.75 $72.00

2 27.50 32.25 51.75 53.25 55.75 66.00 80.25 51.50 53.25 55.75 66.25 80.25

3 30.75 35.50 58.25 60.75 65.50 74.00 88.50 58.75 60.75 65.75 74.25 88.50

4 33.75 38.75 65.00 68.25 75.75 81.75 96.50 65.50 68.25 75.75 82.25 96.50

5 36.50 42.25 71.75 76.00 86.00 89.25 104.75 72.00 76.00 85.50 90.50 104.75

6 38.75 45.50 78.25 83.75 95.75 95.75 112.50 78.50 83.75 95.75 96.00 112.50

7 40.75 48.75 85.00 91.25 105.75 101.75 120.75 85.00 91.50 105.75 101.50 120.75

8 43.00 52.00 91.50 98.75 115.25 107.00 128.50 91.00 99.25 115.75 107.00 128.50

9 45.50 55.50 97.75 106.25 124.75 112.00 136.25 97.00 107.00 125.75 112.25 136.25

10 47.25 58.25 103.75 113.50 133.25 117.25 144.25 103.00 114.25 135.50 117.50 144.25

11 49.00 60.50 108.50 120.50 140.50 122.00 152.00 109.00 121.00 141.00 121.50 152.00

12 50.75 62.00 113.00 127.00 146.75 125.50 160.00 114.00 127.25 146.00 125.00 160.00

13 52.75 63.50 117.50 133.25 152.75 128.75 167.75 118.75 133.25 151.00 128.50 167.75

14 54.25 65.25 121.75 139.25 158.00 131.75 175.75 122.75 139.00 156.00 131.75 175.75

15 55.75 66.50 126.00 145.25 163.25 135.00 183.50 126.50 145.00 160.75 135.25 183.50

16 57.50 68.00 130.00 151.25 167.25 138.25 191.25 130.00 151.25 166.00 138.75 191.50

17 59.00 69.25 134.25 157.00 171.75 141.75 199.00 134.00 157.50 171.25 142.25 199.50

18 60.75 70.50 138.25 163.25 176.50 145.00 206.50 138.00 163.25 176.25 145.25 207.25

19 62.50 72.00 142.50 169.50 181.25 148.50 214.00 142.25 169.25 181.25 148.50 215.25

20 64.25 73.50 146.50 175.75 185.75 151.75 221.75 146.25 175.50 185.75 151.75 223.00

21 65.75 74.75 150.75 181.75 190.25 155.25 228.75 150.25 181.75 190.00 155.25 229.25

22 67.25 76.25 154.75 187.50 194.50 158.50 235.50 154.25 187.75 194.00 158.50 235.50

23 69.00 77.75 159.00 193.75 198.00 161.50 241.75 158.50 193.75 197.75 161.50 241.75

24 70.75 79.00 163.00 200.00 201.75 165.00 248.00 162.75 199.75 201.75 165.00 248.25

25 72.50 80.50 167.25 206.25 205.25 168.25 254.00 167.25 205.75 205.50 168.25 254.50

– An Extended Area Surcharge of $20 per shipment or $.20per pound, whichever is greater, applies to shipments fromcertain international origins. A listing of applicable originsis available at UPS.com® or by calling 1-800-782-7892.

97

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Process Your Shipment

Import Freight Collect

Zones 1 2 3 4 5 6 7 8 9 10 11 12

26 Lbs. $74.00 $81.75 $171.25 $212.25 $209.25 $171.75 $260.00 $171.25 $211.75 $209.50 $171.75 $260.25

27 75.50 83.00 175.50 218.25 213.25 175.00 266.25 175.50 217.75 213.50 175.00 266.25

28 77.25 84.50 179.50 224.25 217.00 178.50 272.50 179.50 223.75 217.25 178.50 272.25

29 79.00 86.25 183.75 230.25 221.00 181.75 278.75 183.75 229.25 221.25 181.75 278.25

30 80.75 87.50 187.75 235.75 224.75 185.25 284.50 187.50 235.00 225.00 185.00 284.25

31 82.50 88.75 191.75 241.00 228.75 188.25 289.75 191.50 240.50 229.00 188.00 289.50

32 84.00 90.00 195.50 245.25 232.75 191.75 294.50 195.25 245.50 233.00 191.50 294.00

33 85.75 91.25 199.50 249.75 236.50 195.00 298.75 199.25 250.25 236.75 194.50 298.50

34 87.25 93.00 203.25 254.25 240.50 198.50 302.75 203.00 254.50 240.75 198.00 302.75

35 88.75 94.50 207.25 258.50 244.25 202.00 307.25 207.00 258.50 244.75 201.25 307.25

36 90.50 95.75 211.00 263.00 248.25 205.25 311.75 210.75 263.00 248.25 204.75 312.00

37 92.25 97.00 215.00 267.25 252.25 208.75 316.25 214.75 267.25 252.25 208.25 316.50

38 94.00 98.25 218.75 271.75 256.00 212.00 320.75 218.50 271.75 256.00 211.75 320.75

39 95.50 99.75 222.75 276.00 260.00 215.50 325.00 222.50 276.00 260.00 215.50 324.75

40 97.00 101.25 226.50 280.50 264.00 218.50 329.50 226.25 280.50 264.00 218.75 329.00

41 98.75 102.75 230.50 284.75 267.75 221.75 333.75 230.25 284.75 267.75 222.25 332.75

42 100.50 104.25 234.25 289.25 271.75 225.00 337.50 234.00 289.25 271.75 225.25 336.25

43 102.25 105.75 238.25 293.50 275.50 228.50 340.75 238.00 293.50 275.50 228.50 340.00

44 103.75 107.00 242.00 298.00 279.50 231.75 344.00 241.75 298.25 279.50 231.50 343.75

45 105.25 108.25 245.75 302.50 283.50 235.25 347.00 245.50 303.00 283.50 235.00 347.00

46 107.00 109.75 249.75 306.75 287.25 238.50 350.25 249.50 307.25 287.25 238.50 350.25

47 109.00 111.50 253.50 311.25 291.25 242.00 353.50 253.25 311.75 291.25 242.25 353.25

48 110.75 112.75 257.50 315.50 295.00 245.25 357.00 257.25 316.00 295.00 246.00 356.50

49 112.25 114.00 261.25 320.00 299.00 248.25 360.50 261.00 320.50 299.00 249.25 359.75

50 113.75 115.25 265.25 324.25 303.00 251.50 363.75 265.00 324.75 303.00 252.50 362.75

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your origin zone, see section beginning on page 85.

– Any fraction of a pound more than the weight shownrequires the next higher rate.

– To determine the rate for international multiple-packageshipments, see page 103.

– See pages 104 to 135 for additional services and charges,service restrictions and general information.

– A package with an actual weight of more than 150 poundscannot be shipped using UPS Worldwide Expedited.

98

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Import Freight Collect

UPS Worldwide ExpeditedSM

For shipments that don’t requireovernight or express service, aguaranteed alternative that’s fasterand more reliable than traditionalair freight. Delivery guaranteedwithin two to five days, dependingon origin. Door-to-door, customs-cleared service available frommore than 61 countries:– From Canada, typically within

two business days.– From Mexico, typically within

three business days.– From Europe, Asia, and Central

and South America, typicallywithin four to five business days.

Rates include pickup and door-to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performed by brokerage offices other thanthose designated by UPS forclearing the product listed above.

Customs clearance for the productlisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPSSupply Chain Solutions customsbrokerage offices charge fees for clearance of small packagesand freight.

Zones 1 2 3 4 5 6 7 8 9 10 11 12

52 Lbs. $117.75 $118.50 $269.50 $330.50 $306.75 $255.25 $367.50 $268.50 $329.25 $308.75 $257.00 $368.25

54 121.50 121.50 274.00 336.75 310.75 258.75 370.75 272.00 333.50 314.50 261.75 373.50

56 125.50 124.75 278.50 343.00 314.75 262.00 373.75 275.00 338.00 319.75 266.25 378.50

58 129.25 127.75 282.75 349.00 318.50 265.50 377.25 278.00 342.25 325.25 271.00 383.25

60 133.25 130.75 287.25 355.25 322.50 268.75 380.50 281.50 346.75 330.75 275.50 387.75

62 137.00 133.75 291.50 361.25 326.25 272.25 384.00 284.75 351.25 336.25 280.25 392.25

64 140.75 137.00 296.00 367.25 330.25 275.50 387.50 288.25 355.50 341.75 285.00 397.00

66 144.75 140.00 300.25 373.00 334.25 279.00 390.75 291.25 360.00 347.50 289.75 402.00

68 148.50 143.25 304.75 379.00 338.00 282.50 394.25 294.75 364.25 353.25 294.25 407.00

70 152.50 146.25 309.00 385.00 342.00 285.50 397.50 298.00 368.75 359.00 299.00 412.00

72 156.25 149.50 313.50 391.25 345.75 288.75 401.00 301.25 373.00 364.50 304.00 416.75

74 160.00 152.25 317.75 397.25 349.75 291.75 404.50 304.75 377.50 370.25 309.00 421.50

76 163.75 155.00 322.25 403.50 353.75 295.25 407.75 308.00 381.75 375.75 314.00 426.25

78 167.75 158.25 326.75 409.75 357.50 298.50 411.25 311.50 386.25 381.25 318.50 430.75

80 171.50 161.25 331.00 416.00 361.50 302.00 414.50 314.75 390.50 386.75 323.25 435.50

82 175.50 164.50 335.50 422.00 365.50 305.25 418.00 318.00 395.00 392.25 328.00 440.25

84 179.25 167.50 339.75 428.25 369.25 308.75 421.50 321.50 399.75 397.75 332.75 445.00

86 183.25 170.75 344.25 434.50 373.25 312.00 424.75 324.75 404.25 403.25 337.25 450.00

88 187.00 173.75 348.50 440.75 377.00 315.50 428.25 328.25 409.00 408.50 342.00 455.00

90 191.00 177.00 353.00 446.75 381.00 318.75 431.75 331.50 413.50 414.00 346.75 459.75

92 194.75 180.00 357.25 453.00 385.00 322.25 435.00 335.00 418.25 419.75 351.50 464.25

94 198.75 183.25 361.75 459.25 388.75 325.75 438.50 338.25 422.75 425.50 356.00 469.00

96 202.50 186.00 366.00 465.50 392.75 329.00 441.75 341.50 427.50 431.25 360.75 473.75

98 206.50 189.25 370.50 471.50 396.50 332.50 445.25 345.00 432.25 437.00 365.50 478.50

100 210.25 192.25 377.75 477.75 400.50 335.75 448.75 348.25 436.75 442.75 370.25 483.25

– An Extended Area Surcharge of $20 per shipment or $.20per pound, whichever is greater, applies to shipments fromcertain international origins. A listing of applicable originsis available at UPS.com® or by calling 1-800-782-7892.

99

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Process Your Shipment

Import Freight Collect

Zones 1 2 3 4 5 6 7 8 9 10 11 12

105 Lbs. $220.00 $200.25 $390.25 $495.25 $410.50 $344.00 $457.00 $358.50 $449.25 $456.50 $380.50 $493.75

110 229.50 208.00 403.00 513.00 420.25 352.50 465.50 368.50 461.00 470.25 391.00 504.25

115 239.25 215.75 415.50 530.50 430.00 360.75 473.75 377.75 472.75 484.00 401.50 514.50

120 248.75 223.50 426.75 547.00 439.50 369.25 482.25 386.00 484.25 497.75 411.75 525.00

125 258.25 231.25 437.50 563.50 449.25 377.50 490.50 394.25 495.50 511.75 422.25 535.50

130 268.00 239.25 448.50 579.00 458.75 385.75 499.00 402.50 507.00 525.50 432.00 545.50

135 277.75 247.25 459.00 594.50 468.50 394.25 507.25 410.75 518.25 539.25 441.50 555.50

140 287.75 255.25 469.50 609.00 478.00 402.50 515.75 419.00 529.75 553.00 451.25 565.50

145 297.50 263.25 480.25 623.25 487.75 410.75 524.00 427.25 541.00 566.75 460.75 575.25

150 307.25 271.50 490.75 637.75 497.25 419.25 532.50 435.50 552.50 580.50 470.50 585.25

Price PerPound 2.05 1.81 3.27 4.25 3.32 2.80 3.55 2.90 3.68 3.87 3.14 3.90

MinimumRate 307.25 271.50 490.75 637.75 497.25 419.25 532.50 435.50 552.50 580.50 470.50 585.25

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your origin zone, see section beginning on page 85.

– Any fraction of a pound more than the weight shownrequires the next higher rate.

– To determine the rate for international multiple-packageshipments, see page 103.

– See pages 104 to 135 for additional services and charges,service restrictions and general information.

– A package with an actual weight of more than 150 poundscannot be shipped using UPS Worldwide Expedited.

Multiple-Package Shipments of More Than 150 Lbs.

100

UPS 3 Day SelectSM

Guaranteed Three Days From Canada

Import Freight Collect

UPS 3 Day SelectSM

From CanadaGuaranteed delivery by the end of the third business day from most locations in Canada to everyaddress in the 48 contiguous states.

Rates include pickup and door-to-door delivery with routine in-house customs clearance by UPS Supply Chain SolutionsSM.Additional charges will apply ifcustoms clearance is performed by brokerage offices other thanthose designated by UPS forclearing the product listed above.

Customs clearance for the productlisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPSSupply Chain Solutions customsbrokerage offices charge fees for clearance of small packagesand freight.

Zones 1 2 3 Zones 1 2 3

1 Lbs. $22.90 $22.95 $23.75

2 24.65 25.15 26.20

3 26.30 27.40 28.65

4 27.95 29.55 31.10

5 29.60 31.80 33.50

6 31.35 34.05 36.05

7 33.00 36.30 38.60

8 34.65 38.45 41.15

9 36.35 40.65 43.65

10 38.05 42.75 45.95

11 39.70 44.60 48.10

12 41.35 46.35 50.20

13 43.05 48.05 52.20

14 44.70 49.75 54.15

15 46.40 51.40 56.00

16 48.05 53.00 57.90

17 49.65 54.60 59.70

18 51.25 56.25 61.55

19 52.85 57.75 63.35

20 54.45 59.20 65.15

21 56.00 60.45 66.65

22 57.50 61.65 67.85

23 58.90 62.85 69.10

24 60.30 64.05 70.25

25 61.70 65.20 71.30

26 63.05 66.35 72.35

27 64.40 67.45 73.40

28 65.75 68.55 74.45

29 67.05 69.65 75.55

30 68.30 70.75 76.65

31 Lbs. $69.50 $71.80 $77.80

32 70.65 72.90 78.95

33 71.60 74.00 80.10

34 72.60 75.10 81.20

35 73.55 76.20 82.25

36 74.45 77.35 83.35

37 75.40 78.45 84.45

38 76.35 79.60 85.55

39 77.25 80.75 86.65

40 78.10 81.85 87.80

41 79.00 83.00 88.90

42 79.90 84.15 90.05

43 80.80 85.30 91.20

44 81.75 86.45 92.30

45 82.70 87.50 93.40

46 83.60 88.60 94.50

47 84.55 89.70 95.60

48 85.50 90.80 96.75

49 86.45 91.90 97.90

50 87.35 92.95 99.05

52 89.20 95.20 101.15

54 91.05 97.45 103.30

56 92.90 99.65 105.60

58 94.80 101.80 107.80

60 96.65 104.05 110.05

62 98.60 106.30 112.25

64 100.50 108.50 114.45

66 102.40 110.75 116.70

68 104.25 113.00 118.90

70 106.10 115.20 121.15

101

UPS 3 Day SelectSM

Guaranteed Three Days From Canada

Process Your Shipment

Import Freight Collect

Zones 1 2 3 Zones 1 2 3

105 Lbs. $139.30 $154.15 $162.65

110 144.05 159.70 170.90

115 148.85 165.25 179.10

120 153.60 170.85 187.30

125 158.40 176.40 195.50

130 163.20 181.95 203.70

135 167.95 187.50 211.95

140 172.75 193.05 220.15

145 177.55 198.65 228.35

150 182.30 204.20 236.55

Price PerPound 1.22 1.36 1.58

MinimumRate 182.30 204.20 236.55

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your origin zone, see section beginning on page 85.

– Any fraction of a pound more than the weight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see page 103.

– See pages 104 to 135 for additional servicesand charges, service restrictions and generalinformation.

– A package with an actual weight of more than150 pounds cannot be shipped using UPS 3Day Select From Canada.

Multiple-Package Shipments of More Than 150 Lbs.

72 Lbs. $108.05 $117.40 $123.45

74 109.95 119.60 125.60

76 111.85 121.75 127.90

78 113.70 124.00 130.10

80 115.60 126.25 132.35

82 117.45 128.45 134.60

84 119.40 130.70 136.85

86 121.30 132.95 139.05

88 123.20 135.15 141.25

90 125.15 137.40 143.45

92 127.00 139.65 145.60

94 128.90 141.90 147.80

96 130.75 144.10 150.00

98 132.65 146.35 152.15

100 134.50 148.60 154.35

102

UPS StandardGuaranteed Day-Definite From Canada

Import Freight Collect

UPS Standard From CanadaGuaranteed, economical grounddelivery to every address in the 48 contiguous states.

Charges for customs clearance are not included. We will providecustoms brokerage services unlessotherwise specified on the exportdocumentation. See page 108 forUPS brokerage rates. Brokeragecharges, duties and taxes will bebilled to the importer unless other-wise indicated by the shipper.

Your shipments receive guaranteedon-time delivery or your moneyback – subject to the terms of theUPS Service Guarantee.

Zones 2 4 6 Zones 2 4 6

1 Lbs. $11.45 $11.60 $12.05

2 12.05 12.25 12.85

3 12.60 12.90 13.65

4 13.10 13.55 14.50

5 13.50 14.20 15.30

6 13.95 14.45 16.10

7 14.35 15.00 16.90

8 14.80 15.65 17.70

9 15.25 16.30 18.55

10 15.70 17.00 19.35

11 16.10 17.60 20.15

12 16.50 18.25 21.00

13 16.95 18.90 21.75

14 17.40 19.60 22.55

15 17.80 20.20 23.35

16 18.20 20.80 24.15

17 18.55 21.35 25.00

18 18.95 21.95 25.85

19 19.35 22.50 26.65

20 19.70 23.00 27.50

21 20.10 23.55 28.25

22 20.45 24.05 29.05

23 20.85 24.65 29.90

24 21.20 25.15 30.70

25 21.55 25.65 31.50

26 22.00 26.25 32.30

27 22.35 26.80 33.10

28 22.70 27.35 33.90

29 23.10 27.85 34.70

30 23.55 28.35 35.55

31 Lbs. $24.00 $28.95 $36.40

32 24.50 29.50 37.15

33 24.95 30.05 38.00

34 25.45 30.55 38.75

35 25.95 31.10 39.55

36 26.40 31.75 40.40

37 26.90 32.50 41.20

38 27.40 33.25 42.05

39 27.85 34.05 42.85

40 28.35 34.80 43.65

41 28.85 35.55 44.45

42 29.30 36.25 45.25

43 29.85 37.05 46.10

44 30.30 37.85 46.90

45 30.75 38.60 47.75

46 31.30 39.35 48.55

47 31.75 40.05 49.30

48 32.20 40.80 50.10

49 32.75 41.50 50.85

50 33.25 42.25 51.65

52 34.30 43.80 53.40

54 35.40 45.35 55.15

56 36.50 46.80 56.80

58 37.55 48.30 58.45

60 38.60 49.75 60.10

62 39.70 51.20 61.80

64 40.80 52.55 63.45

66 41.85 53.90 65.10

68 42.90 55.25 66.80

70 44.00 56.60 68.45

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UPS StandardGuaranteed Day-Definite From Canada

Process Your Shipment

Import Freight Collect

Zones 2 4 6 Zones 2 4 6

105 Lbs. $60.05 $76.50 $96.20

110 61.70 77.90 98.70

115 63.30 79.30 101.20

120 64.90 80.70 103.65

125 66.50 82.10 106.15

130 68.00 83.50 108.65

135 69.55 84.90 111.15

140 71.05 86.30 113.65

145 72.55 87.70 116.15

150 74.05 89.10 118.65

Price PerPound 0.49 0.59 0.79

MinimumRate 74.05 89.10 118.65

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 17 for details.

– To determine your origin zone, see section beginning on page 85.

– Any fraction of a pound more than the weight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see below.

– See pages 104 to 135 for additional servicesand charges, service restrictions and generalinformation.

– A package with an actual weight of more than150 pounds cannot be shipped using UPSStandard From Canada.

Multiple-Package Shipments of More Than 150 Lbs.

72 Lbs. $45.05 $57.95 $70.10

74 46.10 59.30 71.75

76 47.10 60.60 73.45

78 48.00 61.90 75.10

80 48.95 63.20 76.75

82 49.95 64.50 78.45

84 50.95 65.80 80.20

86 51.85 67.05 81.90

88 52.85 68.30 83.60

90 53.85 69.55 85.35

92 54.75 70.65 87.05

94 55.70 71.80 88.70

96 56.65 72.90 90.35

98 57.60 74.00 92.05

100 58.45 75.10 93.70

Shipment Pricing (Import Freight Collect) for UPS Worldwide Express PlusSM, UPS Worldwide Express NA1SM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, UPS 3 Day SelectSM From Canada and UPS Standard From CanadaWhat Qualifies1. You have multiple-packageshipments to a single consigneeon the same day.

2. You use WorldShip®, UPS InternetShipping, UPS CampusShipTM or aUPS OnLine® Compatible vendorshipping system that supports fullinternational service, or a UPSWorldwide Services Waybill.

What Does Not QualifyShipment pricing does not applyto Express Envelopes.

RatesRates are based on the total actualweight or the total dimensionalweight of all packages in a ship-ment, whichever is greater. Referto page 17 for instructions oncalculating dimensional weight.

For shipments weighing 150pounds or less, locate the rate forthe total weight of the shipmenton the appropriate rate chart.

To determine the rate for ashipment weighing more than150 pounds, multiply the total

weight (rounded to the nextwhole pound) by the appropriateprice per pound as shown underthe shipment weight designationsabove 150 pounds. The amountbilled will be the result of thiscalculation or the minimum rateshown, whichever is greater.

104

Additional Services

Additional services are availablewith all UPS domestic serviceoptions except UPS® SonicAir®,unless otherwise indicated.

Collect On Delivery (C.O.D.)C.O.D. service is available forpackages shipped throughout the United States and Puerto Rico. Currency is not accepted for payment. The service charge is $7.50 per package. C.O.D.service is not available for UPSGround Same-Day Pickup (S.D.P.)or 3 Day Select Same-Day Pickup(S.D.P.) shipping documents.

UPS C.O.D. UPS C.O.D. ElectronicSM Processing1. Use WorldShip®, UPS InternetShipping, UPS CampusShipTM or aUPS OnLine® Compatible vendorshipping system.

2. Type in the package and C.O.D.information and the shippingsystem will produce a bar-codedaddress label that contains allC.O.D. information.

3. Place the label on the package.

Manual C.O.D. Tags1. Type or print an address labeland attach it to the top of yourpackage.

2. Complete a UPS C.O.D. tag perthe instructions on the tag andspecify the exact amount due.

3. Attach the C.O.D. tag to thepackage, covering the addresslabel. Retain the “Shipper Receipt”portion for your records. A UPSC.O.D. tag must be attached toeach package for which a C.O.D.amount is to be collected.

4. Indicate that the package is aC.O.D. shipment, and record theC.O.D. amount in the appropriatefield of the shipping system you use.

5. Attach the appropriate labelsfor the services you have selected.

C.O.D. Enhancement ProductsUPS CapitalSM, the financialservices arm of UPS, providesseveral automated advancefunding and credit protectionoptions for UPS C.O.D. deliveries.For more information about theseoptions, call 1-800-472-3190 or visit www.upscapital.com.

UPS C.O.D. SecureSM ServiceProvides advance funding for UPSC.O.D. deliveries. Covered C.O.D.deliveries are protected againstnon-payment, and available fundsare transferred directly into yourdesignated bank account, usuallywithin two to three days afterdelivery. View remittance state-ments and images of depositedand returned checks via theInternet in downloadable formats.

UPS C.O.D. AutomaticSM ServiceProvides advance funding for UPSC.O.D. deliveries. C.O.D. paymentsare processed and available fundsare transferred directly into yourdesignated bank account, usuallywithin two to three days afterdelivery. View remittance state-ments and images of depositedand returned checks via theInternet in downloadable formats.

Excess Value InsuranceA package is automaticallyprotected against loss or damage

up to $100. Additional protectionup to $50,000 per package isavailable upon request. Thecharge for each additional $100insured value or fraction thereof is $.35. Refer to the “Terms andConditions” beginning on page144 for more information.

Hold for PickupHold for Pickup service is avail-able at no additional charge. We’lldeliver the package to the UPSfacility you select and call theconsignee by telephone for pickup.

Packages are usually available by 8:30 a.m. on the scheduledday of delivery. When picking upthe package, the recipient may be required to present a driver’slicense or other photo identifica-tion. Packages not picked upwithin five business days ofarrival will be returned.

Hold for Pickup service is notavailable for Saturday deliveryshipments. Call 1-800-PICK-UPS®

to determine the most convenientUPS Hold for Pickup location.

For each package, complete anaddress label showing the words“Hold for Pickup,” the consignee’sname, telephone number, thename of a contact person and the full address of the UPS facility. In addition, apply a UPS Hold forPickup label above the addresslabel on the package. Visit “GetUPS Labels, Paks, and More” withinthe Shipping tab on UPS.com®

or call 1-800-PICK-UPS to orderHold for Pickup labels.

Domestic Services

105

Saturday Delivery and PickupSaturday delivery is available for Express Envelopes and pack-ages shipped via UPS Next DayAir® Early A.M.® and UPS Next Day Air® services. Saturdaydelivery is not available forExpress Envelopes and packagesshipped via UPS Next Day AirSaver® service. Refer to UPS.com®

or call 1-800-PICK-UPS® fordelivery areas. Each ExpressEnvelope or package must bear a Saturday Delivery routing label.The charge for this Saturdaydelivery service is $12.50 perExpress Envelope or package. This fee is billed to the payer of the transportation charges.There is no Saturday delivery feefor UPS Hundredweight Next Day Air shipments.

If a Saturday pickup is requested,the charge per Express Envelope,package or Hundredweight shipment is $12.50. This service is available for UPS Next Day AirEarly A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air A.M.® and UPS 2ndDay Air®. If a Saturday pickup is scheduled, but nothing isshipped, a $12.50 service chargewill be assessed.

UPS Return ServicesUPS ReturnsSM

(options to generate your label)Authorized Return Service (ARS) –A contractual service where UPSprovides you with preprintedreturn labels you send to yourcustomers. We will preprint thereturn destination on the returnlabel according to your specifica-tions and provide you with an

ample supply of return labels. You have the option of including a return label with your outboundshipment or distributing the labelseparately to your customer, whothen applies the label to the pack-age and drops it off at any locationof The UPS StoreTM, UPS Drop Box*,UPS Customer Center, authorizedshipping outlet or pickup location, or gives it to a UPS service pro-vider. If it is more convenient, foran additional fee, your customer can request a pickup by calling 1-800-PICK-UPS. Available viaUPS Next Day Air, UPS 2nd DayAir, UPS 3 Day SelectSM and UPSGround. Call 1-800-PICK-UPS for more information about this service.

Print Return Label – Print a labelfor the return of a UPS-compatiblepackage** within the United States.Available via UPS Next Day Air,UPS 2nd Day Air, UPS 3 DaySelect and UPS Ground services,where available, for shippersusing WorldShip®, UPS InternetShipping or UPS CampusShipTM. For a service charge of $.50, yougenerate the label and include itin an outbound shipment or dis-tribute separately to your customer,who then applies the label to thepackage and drops it off at anylocation of The UPS Store, UPSDrop Box*, UPS Customer Center,authorized shipping outlet orpickup location, or gives it to aUPS service provider. For addedconvenience, your customer canrequest a pickup at UPS.com or by calling 1-800-PICK-UPS.†

Electronic Return Label –Electronically transmit a label viae-mail to your customer for theeasy return of a UPS-compatiblepackage** within the United States.Available via UPS Next Day Air,UPS 2nd Day Air, UPS 3 DaySelect and UPS Ground services,where available, for shippersusing WorldShip, UPS InternetShipping or UPS CampusShip for a service charge of $1. Yourcustomer prints the label, appliesit to the package, then drops offthe package at any location of The UPS Store, UPS Drop Box*,UPS Customer Center, authorizedshipping outlet or pickup location, or gives it to a UPS service pro-vider. For added convenience,your customer can request apickup at UPS.com or by calling1-800-PICK-UPS.†

Print and Mail Return Label –Provides your customer with apreprinted label via mail for thereturn of a UPS-compatible pack-age** within the United States.Available via UPS Next Day Air,UPS 2nd Day Air, UPS 3 DaySelect and UPS Ground services,where available, for shippersusing WorldShip or Returns onthe Web. For a service charge of $2.25, we print the label uponyour request and mail it to yourcustomer, who applies the label to the package and drops it off at any location of The UPS Store,UPS Drop Box*, UPS CustomerCenter, authorized shipping outletor pickup location, or gives it to a UPS service provider. For addedconvenience, your customer canrequest a pickup at UPS.com orby calling 1-800-PICK-UPS.†

Process Your Shipment

Domestic Services (continued) Note: A pickup charge of $10 may be assessed when pickupis requested for a UPS 3 DaySelect or UPS Ground ReturnService package when calling 1-800-PICK-UPS. You mayrecognize savings by going toUPS.com to request a pickup.

Note: Hazardous Materialsrequiring shipping papers arenot allowed in UPS ReturnServices.

* The maximum acceptablesize for each Drop Boxpackage is 16" x 13" x 2".

** A package fitting thisdescription does not need to be originally delivered byUPS, but should fall withinUPS size and weight limitsand conform to UPS pack-aging guidelines.

†Additional pickup feesapply.

106

Additional Services

Note: A pickup charge of $10 may be assessed when pickupis requested for a UPS 3 DaySelect or UPS Ground ReturnService package when calling 1-800-PICK-UPS. You mayrecognize savings by going toUPS.com to request a pickup.

Note: Hazardous Materialsrequiring shipping papers arenot allowed in UPS ReturnServices.

UPS Returns Plus (options for pickup)1 UPS Pickup Attempt – Request a pickup for the easy return of aUPS-compatible package* withinthe United States. Available viaUPS Next Day Air®, UPS 2nd DayAir®, UPS 3 Day SelectSM and UPSGround services, where available,for shippers using WorldShip®, UPS Internet Shipping, UPSCampusShipTM, a UPS OnLine®

Compatible vendor shippingsystem or Returns on the Web for a service charge of $4. We will take the return label to yourcustomer’s pickup location andpick up the package. If the pack-age cannot be picked up on thefirst attempt, we will leave thelabel at the pickup location. Yourcustomer then applies the label to the package and drops it off atany location of The UPS StoreTM,UPS Drop Box**, UPS CustomerCenter, authorized shipping outletor pickup location, or gives it to a UPS service provider. For addedconvenience, your customer canrequest a pickup at UPS.com® orby calling 1-800-PICK-UPS®.†

3 UPS Pickup Attempts – Requesta pickup for the return of a UPS-compatible package* within theUnited States. Available via UPSNext Day Air, UPS 2nd Day Air,UPS 3 Day Select and UPS Groundservices, where available, for

shippers using WorldShip, UPS Internet Shipping, UPSCampusShip, a UPS OnLineCompatible vendor shippingsystem or Returns on the Web for a service charge of $5.25. We will take the return label toyour customer’s pickup locationand pick up the package. If thepackage cannot be picked up onthe first attempt, we will attemptto pick up the package on each of the next two business days. If the package cannot be pickedup after the third attempt, thelabel will be returned to UPS.

Call Tag – Request a pickup, viaUPS Ground, for the return of aUPS-compatible package* withinthe 48 contiguous states. Availablevia UPS Ground service, whereavailable, for shippers usingElectronic Data Interchange (EDI)transmissions, or by completingthe manual Call Tag form for aservice charge of $5.75. We willtake the package label to yourcustomer’s pickup location andpick up the package. If the packagecannot be picked up on the firstattempt, we will attempt to pickup the package on each of thenext two business days. If thepackage cannot be picked upafter the third attempt, the CallTag will be returned to UPS, andthe transportation charges will be credited to the shipper.

UPS ReturnsSM on the WebAn innovative, Web-enabled,contractual return servicedesigned to expedite businessreturns by automating the returnsprocess completely from yourWeb site. Labels are transmittedelectronically to your customersand can be affixed to the pack-age(s) intended to be returned.Your customer then applies thelabel to the package and drops it off at any location of The UPSStore, UPS Drop Box**, UPSCustomer Center, authorizedshipping outlet or pickup location, or gives it to a UPS service pro-vider. For added convenience, your customer can request apickup at UPS.com or by calling1-800-PICK-UPS.† Other returnservices available include Printand Mail Return Label, 1 UPSPickup Attempt and 3 UPS PickupAttempts. Key features of thisservice include reduced process-ing time, full package trackingand improved customer service.It’s hosted by an ApplicationService Provider (ASP), whichmeans you won’t have to maintainthis service on your server, andyou’re sure to have the most up-to-date program.

Please visit our Web site atwww.ec.ups.com/ecommerce/solutions/c5a.html or call 1-800-PICK-UPS to determinewhether UPS Returns on the Webis the appropriate solution foryour business.

Domestic Services (continued)

* A package fitting thisdescription does not need to be originally delivered byUPS, but should fall withinUPS size and weight limitsand conform to UPS pack-aging guidelines.

** The maximum acceptablesize for each Drop Boxpackage is 16" x 13" x 2".

†Additional pickup feesapply.

107

The information below applies to all levels of UPS internationalservice except UPS® SonicAir®,unless otherwise indicated.

Billing OptionsThe Billing Options charges per shipment are:

– $15 – Bill Duty/Tax and Shipping Charges to Shipper(Free Domicile).

– $15 – Delivered Duty Paid, V.A.T. Unpaid.

Customs Brokerage ServicesThe following applies per shipment:

– For UPS Worldwide ExpressPlusSM, UPS Worldwide ExpressNA1SM, UPS Worldwide ExpressSM,UPS Worldwide ExpeditedSM

and UPS 3 Day SelectSM, routinecustoms clearance (for entriesup to five tariff lines) is includedat no additional cost. Additionalcharges will apply if customsclearance is performed by bro-kerage offices other than thosedesignated by UPS for clearingthe products listed above.*

– Additional charges may apply.See next page for details.

– For UPS Standard shipments toand from Canada, UPS providescustoms clearance unless other-wise specified.* The importer is responsible for all brokerage

fees, including duties and taxes.See next page for details.

– The UPS Service Guarantee doesnot apply when customs clear-ance is performed by brokerageoffices other than those desig-nated by UPS for clearing theproducts listed above, or if aservice delay is a result of certainevents beyond our control, suchas a government agency hold.*

All UPS Worldwide Express, UPS Worldwide Expedited andUPS 3 Day Select rates includeroutine customs clearance. Thismeans you don’t have to specify a broker – routine customs clear-ance is built into your rates whenyou use UPS to perform thecustoms clearance for any of theservices listed above.*

UPS also provides servicesdesigned to facilitate movementsof your UPS Standard shipments to and from Canada and othernon-routine services that includeformal entry clearance, live entryclearance, temporary importbonds and duty drawbacks. Inaddition, UPS can provide customsclearance for other ocean, aircargo, truck and rail U.S. imports.

For more information on any of our brokerage services, call 1-800-782-7892.

Process Your Shipment

International Services

*Customs clearance for UPSsmall package shipments waspreviously provided by UPSCustomhouse Brokerage, nowoperating under the name ofUPS Supply Chain SolutionsSM.The customs clearance ser-vices specified on this pageapply only to the former UPS Customhouse Brokerageoffices, which are strictlyengaged in the processing ofinternational small packageshipments. Other UPS SupplyChain Solutions customs bro-kerage offices charge fees forclearance of small packagesand freight.

Brokerage ServicesSpecial EntriesDuty Drawbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 75

Temporary Import Entry . . . . . . . . . . . . . . . . . . . . . . . $ 75

Warehouse/Foreign Trade Zone (FTZ) Entry . . . $ 125

Entry-Line Charge after First Five Lines . . . . . . . $ 3

Live Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 20

Other Government Agency (OGA) Entry . . . . . . . $ 20

Bonds (Contract Only)Continuous Entry Bond . . . . . . . . . . . . . . . . . . . . . . . . $ 500

In-Transit Bond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 75

Transportation Handling . . . . . . . . . . . . . . . . . . . . . . $ 25

Single Entry Bond (SEB) (Minimum Charge) – Air/Ground . . . . . . . . . .$30/$20

Charge per Additional $1,000or Part Thereof Exceeding $10,000 Bond – Air/Ground . . . . . . . . . . . . . . . . . $3/$2

Other ServicesWarehouse Storage – Air/Ground – per Day after Five Days . . . . . . . . . . . . . . . . . . . . . . . $30 +

$.02 per kg

Marking Notice Processing . . . . . . . . . . . . . . . . . . . . $ 75

North American Free Trade Agreement (NAFTA) Processing . . . . . . . . . . . . . . $ 15

Post Entry Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85

Disbursement Fee . . . . . . . . . . . . . . . . . . . 2% of Duty/Tax (minimum $5)

Customs Entry Packets . . . . . . . . . . . . . . . . $3 per packet

Overtime Service (Hourly Rate) . . . . . . . . . . . . . . . $ 50

The information on the next page applies to all levelsof UPS international service except UPS® SonicAir®,unless otherwise indicated.

108

Additional Services

International Services (continued)

*For UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Express, UPS Worldwide Expedited and UPS 3 Day Select,routine customs clearance (for entries up to five classification lines) is included at no additional cost. Additional charges will apply ifcustoms clearance is performed by brokerage offices other than those designated by UPS for clearing the products listed above.

**When UPS Supply Chain SolutionsSM is designated as the customs broker on the commercial invoice for the product listed above,your shipment receives guaranteed on-time delivery – or your money back. The UPS Service Guarantee does not apply when customsclearance is performed by brokerage offices other than those designated by UPS for clearing the product listed above, or if a servicedelay is a result of certain events beyond our control, such as a government agency hold. Call 1-800-782-7892 for details.

Customs clearance for the products listed above is provided by the UPS Supply Chain Solutions brokerage offices (formerly UPS Customhouse Brokerage offices), designated by UPS for handling small package customs clearance. Other UPS Supply ChainSolutions customs brokerage offices charge fees for clearance of small packages and freight.

Entry Preparation Charges for Importing into the United States

All rates and values are shown in U.S. funds. Rates do not include applicable taxes.

UPS Worldwide Express PlusSM

UPS Worldwide Express NA1SM

UPS Worldwide ExpressSM

UPS Worldwide ExpeditedSM UPS StandardValue for Duty UPS 3 Day SelectSM From Canada From Canada**

$0 to $200 No Charge* No Charge*

$200.01 to $1,250 No Charge* $21

$1,250.01 to $2,000 No Charge* $31

Each Additional $1,000 or Part Thereof No Charge* $ 1.50

109

Explanation of BrokerageServices for Importing into the United StatesContinuous Entry Bond: A one-yearbond for all entries made in asingle year with up to $50,000coverage. Required only underspecial circumstances.Customs Entry Packet: Entry andpayment documentation for ship-ments that have been through theU.S. Customs and Border Protectionpayment and review process.Disbursement Fee: Customers areresponsible for payment of dutyand taxes. When funds are notprovided in advance, a fee of two percent (minimum $5) of the amount advanced by UPS will be charged.Duty: A fee imposed by customson imported merchandise. Based on the value and/or grossweight; may differ according to the commodity.Duty Drawback: The preparationof a refund request for part or allof customs duty or domestic taxpaid on imported merchandisethat was subsequently manu-factured into a different article or re-exported.Fish and Wildlife (F&W): Thegovernment charges a fee for anyshipment requiring fish and wild-life clearance. The amount assessedby F&W depends upon the port of entry into the United States.Formal Entry: Required forshipments valued at more than$2,000 (U.S.) or for shipmentscontaining specific commoditiesdesignated by U.S. Customs andBorder Protection.In-Transit Bond (IT Bond): Allows a shipment to be transported orwarehoused under U.S. Customsand Border Protection supervision

until it is formally entered into thecustoms territory of the UnitedStates and duty is paid, or until itis exported from the United States.Live Entry: A type of U.S. Customsand Border Protection entry thattypically requires a visa licensefrom the export country when man-dated by U.S. Customs and BorderProtection (such as textiles).These shipments usually require a formal entry and an additionalday of customs clearance.Marking Notice Processing:Special documents must be filed for a shipment not properlymarked with the country of origin.A customs Power of Attorney must also be completed and onfile with brokerage before theshipment can be forwarded to the consignee for proper marking.Merchandise Processing Fee: A non-refundable fee charged by U.S. Customs and BorderProtection for administrativeexpenses for processing animported shipment requiringformal entry.NAFTA Processing: Special pro-cessing to ensure that the requiredNAFTA documentation on a ship-ment is complete to allow anyapplicable reduced tariff.Other Government Agency (OGA)Entry: Other government agencieswork with U.S. Customs and BorderProtection on regulating and con-trolling commodities coming into the United States from othercountries. Special documents mustbe submitted to these agencies forshipments that contain controlledcommodities. These agenciesinclude the Food and Drug Admin-istration (FDA), Department ofAgriculture (USDA) and the FederalCommunications Commission(FCC), among others.

Overtime Service: When additional,non-routine activities are requiredfor entry of merchandise, selectedservices may be performed by UPSat the request of the importer.Services offered include (but arenot limited to) manipulations,labeling, inventory, etc. Pleasecontact a brokerage specialist if there is a need for additionalclearance services.Post Entry Services:Protest: A request from an importerto recoup the overpayment of duty to U.S. Customs and BorderProtection due to a descriptiondiscrepancy or misclassification on the customs entry.Supplemental Information Letter:A request from an importer toobtain corrections to an entry filedwith U.S. Customs and BorderProtection prior to liquidation.Voluntary Tender: A request froman importer to submit additionalduties owed to U.S. Customs andBorder Protection, where submis-sion is initiated by the customer.Single Entry Bond (SEB): A one-time bond issued to ensurecompliance with U.S. laws andregulations. When an SEB is neces-sary, we will contact the importerprior to customs clearance.Temporary Import Entry: A specialcustoms entry for merchandise to be brought into the countryexempt of duty, provided the mer-chandise exits the country withina certain amount of time andunder U.S. Customs and BorderProtection supervision.Transportation Handling Fee:Assessed when shipments areremoved from the UPS system, at the request of the importer, tobe forwarded to another brokerfor clearance. The shipments aretransferred from the UPS-bonded

Process Your Shipment

International Services (continued)

110

Additional Services

facility to the designated bondedagent’s facility. A bonded carrieror cartman must be used to trans-fer goods in-bond from UPS toanother carrier based on approvalto move the goods from U.S.Customs and Border Protection.The transfer may be denied byUPS Supply Chain SolutionsSM

brokerage services.Warehouse/Foreign Trade Zone(FTZ) Fee: A fee assessed to thecustomer when a request is madeby the importer to file a warehouseor Foreign Trade Zone entry. Thesetypes of entries are non-routine andmust be requested by the importerto UPS Supply Chain Solutions.Certificate of OriginCan be prepared by UPS on behalfof the shipper for goods manu-factured and originating withinthe United States. The fee is $10per shipment.Currency Conversion Rate FeeCharges to a payer’s account in aforeign currency will be convertedto the payer’s currency using aweekly exchange rate securedthrough Major Money CenterBanks. The fee is .75 percent ofthe currency amount converted.Excess Value InsuranceA shipment is automatically pro-tected against loss or damage upto $100. Additional protection upto $50,000 per package is availableupon request. The charge for eachadditional $100 insured value orfraction thereof is $.35. Refer to the“Terms and Conditions” beginningon page 144 for more information.Non-Resident Importer (NRI)Applicable When Shipping to Canada If you use the Bill Duty, Tax andShipping Charges to Shipper (FreeDomicile billing option) frequently,you should open an NRI account.

A Non-Resident Importer is ashipper in the U.S. who acts as theimporter of record to the Canadiangovernment. The shipper files thePower of Attorney (clearanceauthorization) with UPS for clear-ance of goods in Canada and isresponsible for the payment of all Canadian duties, taxes andbrokerage fees. The customs-clearance process is transparent to the consignee: The consignee isnot involved. Goods are deliveredafter clearance. The shipper under-takes all importing responsibilitiesas required by Canadian law andmust maintain records on all impor-tation into Canada for a period oftime prescribed by the Canadiangovernment (for U.S. NRI accountholders, that period is six years). The NRI option can be utilized on air or ground shipments. Theshipper should mark the “Prepaid”billing option on the waybill,record their six-digit NRI shippernumber in the “Shipper’s UPSAccount No.” section of the way-bill and record their NRI brokerageaccount number in the “SpecialInstructions” section of the way-bill. A customer who would like to set up an NRI account mustcontact their UPS representative.Saturday DeliverySaturday delivery is available for UPS Worldwide Express PlusSM

and UPS Worldwide ExpressSM.Refer to UPS.com® or call 1-800-782-7892 for deliveryareas. Each Express Envelope orpackage must bear a SaturdayDelivery routing label. A $12.50fee for each shipment is billed tothe payer of the transportationcharges.Shipper’s Export Declaration(S.E.D.)We can prepare and file an S.E.D.on your behalf when all data

required is provided and weobtain proper Power of Attorney.The charge per shipment is $10.UPS CapitalSM

Through its international lendingopportunities – letters of credit,export receivables and financingfor companies located in emergingmarkets that buy U.S. goods – UPS Capital can help remove manyof the barriers of doing businessinternationally. To reduce the risksof non-payment, avoid bad debtor manage international collec-tions, refer to www.upscapital.comfor more information.UPS Exchange CollectSM

A contractual service for financialsettlement of goods shipped usingUPS’s international services. Aftershipment is made, but prior todelivery, payment for the value of the goods is received by UPSfrom the importer. UPS will notaccept cash, checks, credit cards,PayPal or Western Union money/wire transfers. Once the finaldelivery has been verified throughUPS’s technology, the value of thegoods is electronically remitted tothe exporter’s bank account lessany applicable service charge.Who Should Use Exchange Collect?– Companies looking to expand

into new global markets andgrow their customer base,without assuming additionalpayment risk.

– Companies looking to increasetop-line international saleswithout a corresponding increasein accounts receivables.

– Companies with late-payingcustomers or high receivablewrite-offs.

WorldShip®, WorldShip Inter-national, UPS Connect or a UPS-approved UPS OnLine®

International Services (continued)

111

Note: Hazardous Materials/International Dangerous Goodsare not accepted in UPS SonicAirservice.

Note: A fuel surcharge is appliedto all UPS SonicAir shipments.For details regarding the fuelsurcharge, go to UPS.com.

Note: For UPS SonicAir shipments,additional surcharges may apply.Call 1-800-451-4550 for domes-tic shipments or 1-800-692-0898for international shipments toobtain more information.

Compatible vendor shippingsystem is required.The shipper selects the ExchangeCollect option in WorldShip® andsimply enters information for: the value of goods that theshipper wishes UPS to collectfrom the consignee, the currencyfor the financial transaction, thepercentage of the service chargethe consignee will pay and the e-mail address of the consignee.All of our billing options areavailable for Exchange Collect ship-ments. UPS will bill transportationcharges, any applicable dutiesand taxes, as well as any additional

charges associated with the ship-ment. UPS will collect any servicecharges associated with the finan-cial transaction from the wiretransfer remittance to the exporter.For information on origin and desti-nation countries where ExchangeCollect services are available,please call 1-800-782-7892 or visit UPS.com®.

UPS World EaseSM

A contract service for companieswith multiple shipments to a singlecountry on the same day. Thisservice also provides a solutionfor shipments destined to multiplecountries in the European Union.

Through an automated shipmentpreparation process, summarydocumentation is prepared andtransmitted with your shipmentsto UPS, enabling a single customs-clearance procedure covering allshipments in the consolidation.This guaranteed service is afeature of UPS Worldwide ExpressNA1SM, UPS Worldwide ExpressSM,UPS Worldwide ExpeditedSM

and UPS Standard To Canada.As multiple shipments will traveltogether until customs clearance,transit times may vary fromtraditional single-shipment transittimes. Call 1-800-782-7892 forfurther information.

Process Your Shipment

International Services (continued)

UPS® SonicAir®

DomesticShipments more than 25 poundsand up to 70 pounds within thecommercial airline priority pack-age guidelines (additional weight –70 pounds or less): $1.25 perpound or fraction thereof.

Commercial airline fee charged for packages weighing more than70 pounds or multiple piecesexceeding priority packageguidelines, assessed in 50-poundincrements (additional airbill –more than 70 pounds): $85 per 50 pounds or fraction thereof.

Each additional 50 pounds, orfraction thereof, on drive-onlyshipments more than 50 pounds(additional weight – drive serviceonly): $15.

Insured value protection is avail-able. Additional charges and condi-tions apply. Call 1-800-451-4550for details.

Pickup or delivery on holidaysincluding New Year’s Day, Easter,

Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas (holidays): $60.

Pickup or delivery before 8:00a.m. or after 8:00 p.m. Mondaythrough Friday, or on a weekend(early morning, late evening and weekend service): $45.

Switching from one airline toanother when a direct flight is not available to the destinationand more than one airline must be used (switch): $126.

Each hour a courier must waitbeyond the first 15 minutes fora pickup, accrued at 15-minuteintervals (waiting time): $30 per hour.

InternationalOvertime customs clearance andadditional after-hours fees mayapply to international deliveries.

Domestic same-day transport toU.S. gateway city up to 50 poundscombined with internationalservice: $115.

Additional 50-pound incrementsafter the first 50 pounds fordomestic same-day, combinedwith international service: $85.

Additional mileage charge forinternational shipments may apply (varies by country). Call 1-800-692-0898 for details.

Each hour a courier must waitbeyond the first 15 minutes for a pickup, accrued at 15-minuteintervals (waiting time): $75 per hour.

Insured value protection is avail-able. Additional charges and condi-tions apply. Call 1-800-692-0898for details.

International documentation charges:

Commercial invoice up to 10 line items . . . . . . . . . . . . $ 12

Each line item thereafter . . . . . $ 2

Layout fee for customs duties and taxes . . . . . . . . . . . . . . 10%

112

Automated Processing

All of our technology shippingsolutions will help you ship moreefficiently. You choose which oneis right for your business. All UPSshipping systems offer:

– Fast and easy shipping to any of the worldwide destinationsserved by UPS.

– Point-and-click entry of address-book information.

– Archived shipping history thatcan be tracked with the click of a mouse.

– Increased accuracy and reducederrors compared to cumbersomepaper forms.

– E-mail Ship Notification to alertyour recipients about a requestedshipment.

To determine the right UPSsolution for you, simply refer to the descriptions that follow:

Shipping SolutionsNote: Hazardous Materialsrequiring shipping papers and International DangerousGoods requiring a Shipper’sDeclaration for Dangerous Goodsare not accepted through UPS Internet Shipping.

UPS Solution

WorldShip®

UPS Internet Shipping

UPS CampusShipTM

Shipping Environment

Centralized Shipping(shipping room, warehouse)

Decentralized Shipping(independent employees,front office, administrativestaff, etc.)

Decentralized Shipping with Centralized Control(independent employees,front office, administrativestaff, etc., with administratorcontrols)

Features and Benefits

Full-featured software for high-performance shipping:– Import shipments for batch processing.– Access the shipping industry’s largest suite of return

services, including electronic return labels.– Integrated export documentation simplifies

international shipping.

All your employees can print UPS labels from theirdesktop PCs:– Web-based shipping system allows anyone in your

company to ship from anywhere.– No software or setup required.

Gain control and reporting on your employees’ shipping activities:– A customized Web-based shipping system allows

anyone in your company to ship or track from any-where, but gives complete visibility and control to the shipping decision maker.

– No software required.

113

Whether you are shipping adomestic or international pack-age, follow a few simple stepsand in no time, your package will be ready to go. UPS InternetShipping is fast, easy and resideson UPS.com, so there is no soft-ware to install. Everyone in yourorganization will have an easyway to ship, track and schedule a pickup with UPS from theirdesktop. Applicable restrictionsare set forth in the required UPS Internet Shipping click-wrapagreement, the UPS Tariff and the “Terms and Conditions”beginning on page 144.

Advantages– Quickly determine the rates of

UPS service options, making iteasier to choose the service thatbest fits your needs and budget.

– Create professional shippinglabels from your inkjet or laser printer.

– Store the addresses you ship to frequently, and reuse themwith a simple point and click.

– Your shipment information is stored, so it’s easy to trackprevious shipments (includingsignature) or to verify pastshipment information and rates.

– Arrange for a driver to pick up your shipments or find one of 52,000 drop-off locationswithout leaving our site.

– Generate all required exportdocumentation for internationalshipments.

WorldShip®

Manage all of your domestic andinternational shipping functionsright from your desktop computerwith WorldShip, our free shippingsoftware.

AdvantagesWith WorldShip you can:

– Access the full portfolio of UPSshipping services.

– Speed shipment processing withpoint-and-click address entry.

– Display current rates instantlywith the built-in rate calculator.

– Customize your default set-tings to match your shippingpreferences.

– Track packages or multi-pieceshipments by reference numberor tracking number throughdirect access to UPS.com.

– Receive and print proof ofdelivery information, includingtime of delivery and the name,address and signature ofrecipient.

– Alert up to five parties torequested shipments, exceptionsand/or deliveries via QuantumView NotifySM.

– Generate all required exportdocumentation for internationalshipments.

– Import and export data to/fromyour spreadsheet, database and word processing programs.

– Import shipment data in a batchand process it manually orautomatically.

– Eliminate separate C.O.D. tagswith Electronic C.O.D. processing.

– Process shipments with a futurepickup date.

– Access the shipping industry’slargest variety of return services,including Electronic Return Labels.

– Validate addresses individuallyas you prepare shipments, or validate all of the addresses in your address book through a batch process.

UPS Internet Shipping on UPS.com®

Process Your Shipment

Shipping Solutions (continued) Note: For a copy of WorldShip,go to www.worldship.ups.comor call 1-800-727-8100. To use this software, you willneed a UPS account number,and you must be a daily pickup customer. A contract is required for HazardousMaterials/InternationalDangerous Goods service.

114

Automated Processing

UPS CampusShipTM

A Web-based, UPS-hosted shippingsystem that everyone in yourenterprise can use. Perfect forbusinesses with employees whomay be in the next office, the nextbuilding or even the next state,and who ship a few packages aday. Businesses such as law offices,banks and financial institutions,real estate firms and insuranceagencies, just to name a few.

CampusShip is designed with both portability and reportingcapabilities in mind. You can useit wherever you are, whether inyour office or on the road. You canmanage the way your employeesship with UPS by controlling thetypes of services they use, requir-ing and validating a referencecode (e.g., department code, costcode or client/matter code) –even conveniently downloadingall shipping activity within yourcompany.

From their desktop computers, youremployees will have everythingthey need to prepare shipments,ship and track packages, schedulea pickup, even alert their recipientsthat a package is on its way.

To learn more about CampusShip,call 1-800-PICK-UPS®.

Advantages– Accessible from any computer

connected to the Internet.

– Conserves resources, sincesystem needs no installation and users need minimal training.

– Access to global and personaladdress books.

– Customizable to your businessneeds.

– Import address books, employeedata, shipper account numbersand reference codes.

– Import from or link to externaladdress books.

– Validate reference codes according to your business rules.

– E-mail notification of shipment,delivery or exception status.

– Facilitate return shipments.

– Access to all UPS billing options,including billing to your creditcard or procurement card.

– Efficiently allocating costs toeither internal departments or specific clients.

– Generate all required exportdocumentation for internationalshipments.

Shipping Solutions (continued)

115

Manual Processing

Process Your Shipment

Documentation

UPS Air Shipping Documents (ASDs)

UPS 3 Day SelectSM S.D.P. (Same-Day Pickup) and UPS Ground S.D.P. Shipping Documents

Note: Hazardous Materials/International Dangerous Goodsservice is not available when using this manual documentation.

PLEASE PRESS HARD

YOU ARE MAKING 3 COPIES

1

3

4

5

6

7

8

9

2

UPS 2nd Day Air®

S h i p p i n g D o c u m e n t

See instructions on back. Call 1-800-PICK-UPS (800-742-5877)for additional information.

SHIPMENT FROM

TRACKING NUMBER

SHIPPER’SUPS

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METHODOF

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TOTALCHARGES

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2ND DAYAIR

CHARGE

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REFERENCE NUMBER

NAME TELEPHONE

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ENTER “LTR”IF LETTER

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COMPANY

STREET ADDRESS

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NAME

RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATIONDATE

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STREET ADDRESS

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THIRD PARTY’S COMPANY NAME

CITY AND STATE ZIP CODE

DATE OF SHIPMENT

/ /

/

0201911252609 10/00 W

CITY AND STATE ZIP CODE

X

INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

$ AMOUNT

C.O.D.If C.O.D., enter amount to becollected and attach completedUPS C.O.D. tag to package.

An Additional Handling Charge applies for certainitems. See instructions.

CHECKBILLRECEIVER

BILL THIRDPARTY

CREDITCARD

American ExpressDiner’s ClubDiscoverMasterCardVisa

$ AMOUNT

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RECORD ACCOUNT NO. IN SECTION 8

SHIPPER’S COPY

The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

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See instructions on back. Call 1-800-PICK-UPS (800-742-5877)for additional information.

SHIPMENT FROM

TRACKING NUMBER

SHIPPER’SUPS

ACCOUNTNO.

METHODOF

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TOTALCHARGES

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2ND DAYAIR A.M.CHARGE

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DATE OF SHIPMENT

/ /

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020191125012609 10/00 W

CITY AND STATE ZIP CODE

X

INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

$ AMOUNT

C.O.D.If C.O.D., enter amount to becollected and attach completedUPS C.O.D. tag to package.

An Additional Handling Charge applies for certainitems. See instructions.

CHECKBILLRECEIVER

BILL THIRDPARTY

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$ AMOUNT

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RECORD ACCOUNT NO. IN SECTION 8

SHIPPER’S COPY

The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

UPS 2nd Day Air A.M. ®

S h i p p i n g D o c u m e n t

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See instructions on back. Call 1-800-PICK-UPS (800-742-5877)for additional information.

SHIPMENT FROM

TRACKING NUMBER

SHIPPER’SUPS

ACCOUNTNO.

EXTREMELY URGENT DELIVERY TO

1Z 123 456 23 1234 567 8

UPS ACCOUNT NO.

REFERENCE NUMBER

NAME TELEPHONE

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ZIP CODE

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NEXT DAYAIR SAVER

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ENTER “LTR”IF LETTER

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INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

$ AMOUNT

C.O.D.If C.O.D., enter amount to becollected and attach completedUPS C.O.D. tag to package.

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CHECKBILLRECEIVER

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RECORD ACCOUNT NO. IN SECTION 8

SHIPPER’S COPY

UPS Next Day Air Saver®

S h i p p i n g D o c u m e n t

TELEPHONE

( )

DEPT./FLR. Residential

PLEASE PRESS HARD

YOU ARE MAKING 3 COPIES

1

3

4

5

6

8

9

2

UPS Next Day Air®

UPS Worldwide ExpressSM

S h i p p i n g D o c u m e n t

See instructions on back. Call 1-800-PICK-UPS (800-742-5877)for additional information.

SHIPMENT FROM

TRACKING NUMBER

SHIPPER’SUPS

ACCOUNTNO.

TOTALCHARGES

OPTIONALSERVICES

TYPE OFSERVICE

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WEIGHT

ADDITIONALHANDLING

CHARGE

EXTREMELY URGENT DELIVERY TO

1Z 123 456 22 1234 567 8

WEIGHT

SATURDAY PICKUPSee instructions.

ENTER “LTR”IF LETTER

DIMENSIONALWEIGHTIf Applicable

UPS ACCOUNT NO.

REFERENCE NUMBER

NAME TELEPHONE

COMPANY

STREET ADDRESS

CITY AND STATE ZIP CODE

NAME

RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATIONDATE

SHIPPER’SSIGNATURE

TELEPHONE

COMPANY

STREET ADDRESS DEPT./FLR.

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THIRD PARTY’S COMPANY NAME

CITY AND STATE

The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

ZIP CODE

DATE OF SHIPMENT

/ /

/

0101911202609 10/00 W

CITY AND STATE (INCLUDE COUNTRY IF INTERNATIONAL) ZIP CODE

X

SATURDAY DELIVERYSee instructions.

DOCUMENTS ONLY

NEXT DAY AIR

EXPRESS(INT’L)

INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

FOR WORLDWIDE EXPRESS SHIPMENTSMark an “X” in this box if shipment onlycontains documents of no commercial value.

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An Additional Handling Charge applies for certainitems. See instructions.

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METHODOF

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CHECKBILL

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RECORD ACCOUNT NO. IN SECTION 8

DOMESTIC ONLY

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( )

3 EARLIEST DELIVERY TIME

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1

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See instructions on back. Call 1-800-PICK-UPS (800-742-5877)for additional information.

SHIPMENT FROM

TRACKING NUMBER

SHIPPER’SUPS

ACCOUNTNO.

TOTALCHARGES

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VERBAL CONFIRMATION OF DELIVERYSee instructions.

SATURDAY DELIVERYSee instructions.

INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

$ AMOUNT

C.O.D.If C.O.D., enter amount to becollected and attach completedUPS C.O.D. tag to package.

An Additional Handling Charge applies for certainitems. See instructions.

If the receiver is not available for delivery prior to 8:00 a.m.(9:00 a.m. Saturday), record the earliest time that delivery should be attempted.

:

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RECORD ACCOUNT NO. IN SECTION 9

SHIPPER’S COPY

S h i p p i n g D o c u m e n t

The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

( )

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Next Day Air® Early A.M.®

These documents are designed for convenience, by combining an address label, a tracking labeland a shipping record into oneform. Follow the detailedpreparation instructions printedon the reverse side of each form.Attach the completed form to thepackage and call 1-800-PICK-UPS®

to schedule a same-day pickup.

A $5 per package service fee applies to all packages.

A manual recording option fordomestic air shipments thatcombines an address label, atracking label and a shippingrecord into one form.

Detailed preparation instructionsare printed on the reverse side ofeach ASD. ASDs are available foreach of the following services:

– UPS Next Day Air® Early A.M.®

– UPS Next Day Air® (may also be used for UPS WorldwideExpressSM)

– UPS Next Day Air Saver®

– UPS 2nd Day Air A.M.®

– UPS 2nd Day Air®

1

3

8

9

2

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5

6

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1

2

3

4

5

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See instructions on back. Visit UPS.com or call 1-800-PICK-UPS(800-742-5877) for additional information.

K969 491 268 9TRACKING NUMBER

SHIPMENT FROMSHIPPER’S

UPSACCOUNT

NO.

UPS ACCOUNT NO.

PLEASE PRESS HARD

YOU ARE MAKING 3 COPIES

REFERENCE NUMBER

NAME TELEPHONE

COMPANY

STREET ADDRESS

CITY AND STATE ZIP CODE

NAME TELEPHONE

COMPANY

STREET ADDRESS DEPT./FLR.

CITY AND STATE ZIP CODE

( )

021295 1/04 MW

RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATIONDATE

SHIPPER’SSIGNATURE

STREET ADDRESS

THIRD PARTY’S COMPANY NAME

CITY AND STATE

DATE OF SHIPMENTXThe shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

All shipments are subject to the terms contained in the UPS Tariff and Terms and Conditions of Service, which are available at UPS.com and local UPS offices.

This form is not required when shipping from UPS.com.

ZIP CODE

WEIGHT

GROUND S.D.P.

SHIPPINGCHARGES

OPTIONALSERVICES

ADDITIONALHANDLING

CHARGE

TOTALCHARGES

METHODOF

PAYMENT

WEIGHTWHOLE LBS. ONLY

OVERSIZE

OS 1 OS 2 OS 3/LP GSHIPPER’S COPY

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$ AMOUNT

C.O.D. shipping may be available at UPS.com.

An Additional Handling Charge applies for certainitems. See instructions.

BILLSHIPPER

BILLRECEIVER

BILL THIRDPARTY

CREDITCARD

American ExpressDiner’s ClubDiscoverMasterCardVisa

RECORD ACCOUNT NO. IN SECTION 8

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See instructions on back. Visit UPS.com or call 1-800-PICK-UPS(800-742-5877) for additional information.

SHIPMENT FROMSHIPPER’S

UPSACCOUNT

NO.

UPS ACCOUNT NO.

PLEASE PRESS HARD

YOU ARE MAKING 3 COPIES

REFERENCE NUMBER

NAME TELEPHONE

COMPANY

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DELIVERY TONAME TELEPHONE

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COMPANY

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WEIGHT

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SHIPPINGCHARGES

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CHARGE

TOTALCHARGES

METHODOF

PAYMENT

SHIPPER’S COPY

CHARGES

WEIGHTWHOLE LBS. ONLY

DIMENSIONALWEIGHT

IF APPLICABLE

LARGE AIRPACKAGE

INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

$ AMOUNT

C.O.D. shipping is available at UPS.com.

An Additional Handling Charge applies for certainitems. See instructions.

$

$

$

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BILLSHIPPER

CHECKBILL

RECEIVERBILL THIRD

PARTYCREDITCARD

American ExpressDiner’s ClubDiscoverMasterCardVisa

RECORD ACCOUNT NO. IN SECTION 8

RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATIONDATE

SHIPPER’SSIGNATURE

STREET ADDRESS

THIRD PARTY’S COMPANY NAME

CITY AND STATE

DATE OF SHIPMENTXThe shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

All shipments are subject to the terms contained in the UPS Tariff and Terms and Conditions of Service, which are available at UPS.com and local UPS offices.

This form is not required when shipping from UPS.com.

ZIP CODE

S h i p p i n g D o c u m e n t

UPS 3 Day SelectSM S.D.P.

116

Manual Processing

Documentation

UPS Worldwide Services Waybill

UPS uses export/import docu-ments you prepare to properlydeclare your shipment to customsin both the country of export and the country of import. Therequired documents are submittedto customs to determine the applicable duties and taxes in the destination country. Thisdocumentation may include:

– An invoice.

– A U.S. Shipper’s ExportDeclaration (S.E.D.).

– A Certificate of Origin or a NorthAmerican Free Trade Agreement(NAFTA) Certificate of Origin.

– Other documents based onvalue, nature and destination of shipment.

A UPS OnLine® or UPS OnLine®

Compatible vendor shippingsystem, UPS Internet Shipping or UPS CampusShipTM thatsupports full international service,makes completing the invoice,S.E.D., Certificate of Origin or NAFTA Certificate easy.

In order to file an S.E.D. electron-ically, users can log in directly tothe U.S. Government AutomatedExport System (AES) Web site at www.aesdirect.gov to obtainthe appropriate information for

completing their UPS shipment.UPS recommends electronic filing as the preferred method for S.E.D. filing.

WorldShip® 4.0 or higher andsome UPS OnLine Compatiblevendor shipping systems connectto AESDirect to allow customers to file their S.E.D. electronically to the Census Bureau and U.S.Customs and Border Protection.

UPS will charge a fee of $10 pershipment when asked to createand file an S.E.D. on behalf of theshipper. All required data must beprovided and Power of Attorneygranted.

Documenting an Export Shipment

Note: International DangerousGoods service requires acontract. A manual recording option designed

for your routine international ship-ments. The UPS Waybill serves asa checklist for customs and othergovernment information requiredin your declaration.

– Detailed information fields to fully address your shipment and to include required customsinformation.

– Various billing options to specifyhow payment of charges ishandled.

– Shipment-level detail enablesshipment pricing and shipmenttracking.

– With your authorization, the U.S.Shipper’s Export Declaration(S.E.D.) can be prepared by UPS on your behalf.

– The UPS Waybill helps you oryour customers easily reconcilethe charges.

– Shipments using the waybill are covered by applicable UPSservice guarantees. For details,call the UPS InternationalCustomer Service Center at 1-800-782-7892.

When you use a UPS WorldwideServices Waybill for multiple-package shipments to the same

recipient, only the lead packagerequires a waybill. Each additionalpackage must have an addresslabel and a UPS WorldwideServices Tracking Label.

Detailed preparation instructionsare included on the reverse sideof the waybill.

117

Note: WorldShip, UPS InternetShipping and UPS CampusShipprompt you to completerequired export documenta-tion as you process an interna-tional shipment. Additionally,WorldShip enables you toautomate your internationaldocumentation preparationthrough data importcapabilities.

*Call 1-800-782-7892 for alist of items that are classifiedas documents in your desti-nation country.

**This form can also be com-pleted online and printed; go to “Export Documentation”in the “Documentation andLabels” section under theResources tab at UPS.com,and then click on “Go toInternational Forms forExport.”

Use your WorldShip®, UPS InternetShipping, UPS CampusShipTM orUPS OnLine® Compatible vendorshipping system that supports fullinternational service or fill out aUPS Worldwide Services Waybill.

Document Shipments – A docu-ment* is generally defined as awritten, typed or printed commu-nication of no commercial value.International documents shippedin an Express Envelope or in anyother packaging generally do notrequire an invoice.

Non-document Shipments –International shipments contain-ing items other than documentstypically require one original and two copies of a commercialinvoice in addition to the UPSWaybill or UPS OnLine-generatedshipping label. Packages destinedfor Puerto Rico require one originaland one copy of a commercial

invoice in addition to the UPS Air Shipping Document or UPSOnLine-generated shipping label.

Complete an Invoice: Usually, one original and two copies of thecommercial invoice (one originaland one copy for Puerto Rico) arerequired for international ship-ments. Please call 1-800-782-7892for specific country requirements.

Business or personal stationerymay be used if it contains all theinformation shown on the blankinvoice.

A blank invoice can be found on page 119 or at UPS.com®.** In addition, a sample copy of a completed invoice is availablefor review at UPS.com.

Prepare an S.E.D.: One copy of the S.E.D. is required if:

– Any single schedule B commodity,technology or software in theshipment is valued at more than$2,500 (U.S.). This also appliesto shipments between the U.S.and Puerto Rico.

– An export license or licenseexemption is required, regard-less of the value of the contentsof the shipment.

An S.E.D. is not required forshipments to Canada unless thecommodities are being exportedunder an export license or license

exemption or the shipment isdestined for a third country.

A blank S.E.D. can be found on page 121 or at UPS.com.** In addition, a sample copy of a completed S.E.D. is available for review at UPS.com.

Important: A Destination ControlStatement should be placed onthe commercial invoice to ensureprompt delivery. The correctwording of the statement isshown below and may be written,stamped or typed on thedocumentation:“These commodities, technologyor software were exported fromthe United States in accordancewith the Export AdministrationRegulations. Diversion contrary to U.S. law is prohibited.”

Complete a Certificate of Origin:In addition to the one original and two copies of a commercialinvoice, a Certificate of Origin isrequired to clear customs in manycountries. Call 1-800-782-7892 to determine if your shipment will require a Certificate of Origin.

A blank Certificate of Origin can be found on page 123 or atUPS.com.** In addition, a samplecopy of a completed Certificate of Origin is available for review at UPS.com.

Process Your Shipment

Documenting an Export Shipment (continued)

118

Manual Processing

Documentation

Complete a NAFTA Certificate ofOrigin for shipments to Canadaand Mexico:For goods that are made in a NAFTAcountry and meet NAFTA eligibilityrequirements, a NAFTA Certificateof Origin should be included alongwith one original and two copiesof the commercial invoice. Thiscertificate will allow goods thatare NAFTA-eligible originatingunder the NAFTA Rules of Originto qualify for the reduced or elimi-nated duty provisions under theNorth American Free Trade Agree-ment. For information regardingeligibility under the North American

Free Trade Agreement, contactyour local U.S. Customs andBorder Protection office.

A blank NAFTA Certificate of Origincan be found on pages 125 and126 or at UPS.com®.* In addition,a sample copy of a completedNAFTA Certificate of Origin isavailable for review at UPS.com.

Enclose all required export docu-mentation in the UPS Waybillpouch or in an envelope marked“Export Documents.” Securelyaffix pouch or envelope to thelead package.

Documenting an Export Shipment (continued)

Take advantage of UPS-guaranteedimport delivery options includingfixed import rates. Use the RoutingForm to instruct your internationalbusiness partners to ship to youusing UPS.

A blank Routing Form can befound on pages 127 and 128.

Using a UPS Routing Form

*This form can also becompleted online and printed;go to “Routing Form” in the“Documentation and Labels”section under the Resourcestab at UPS.com, and thenclick on “Download.”

119Process Your Shipment

InvoiceDate:

Bill of Lading/Air Waybill No.:

Invoice Number:

Purchase Order No.:

Terms of Sale (Incoterm):

Reason for Export:

SHIPPER INFORMATION:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

SHIP TO:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

SOLD TO:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

No.Units

Unit ofMeasure

Description of Goods(include Harmonized Tariff Number if known)

Countryof Origin

UnitValue Total Value

Additional Comments:

Declaration Statement:

Invoice Line Total:

Discount/Rebate:

Invoice Sub-Total:

Freight Charges:

Insurance:

Other (Specify type) :

Invoice Total Amount:

Currency Code:

Total Number of Packages:

Total Weight (indicate LBS or KGS):

Shipper Signature/Title Date:

These commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

This page intentionally left blank.

121Process Your Shipment

U.S. DEPARTMENT OF COMMERCE – Economics and Statistics Administration – U.S. CENSUS BUREAU – BUREAU OF EXPORT ADMINISTRATION

FORM 7525-V (7-18-2003) SHIPPER’S EXPORT DECLARATION OMB No. 0607-0152

11a. U.S. PRINCIPAL PARTY IN INTEREST (USPPI) (Complete name and address)

11b. USPPI’S EIN (IRS) OR ID NO. c. PARTIES TO TRANSACTION

� Related � Non-related

14a. ULTIMATE CONSIGNEE (Complete name and address)

14b. INTERMEDIATE CONSIGNEE (Complete name and address)

15a. FORWARDING AGENT (Complete name and address)

15b. FORWARDING AGENT’S EIN (IRS) NO.

18. LOADING PIER (Vessel only)

10. EXPORTING CARRIER

12. PORT OF UNLOADING (Vessel and air only)

27. LICENSE NO./LICENSE EXCEPTION SYMBOL/AUTHORIZATION 28. ECCN (When required)

29. Duly authorized officer or employee

30. I certify that all statements made and all information contained herein are true and correct and that I have read and understand the instructions for preparation of this document, set forth in the “Correct Way to Fill Out the Shipper’s Export Declaration.” I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements herein, failing to provide the requestedinformation or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec. 401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410).

The USPPI authorizes the forwarder named above to act as forwarding agent for export control and customs purposes.

19. METHOD OF TRANSPORTATION (Specify)

11. PORT OF EXPORT

13. CONTAINERIZED (Vessel only)� Yes � No

6. POINT (STATE) OF ORIGIN OR FTZ NO.

14. CARRIER IDENTIFICATION CODE

16. ENTRY NUMBER

18. IN BOND CODE

7. COUNTRY OF ULTIMATE DESTINATION

15. SHIPMENT REFERENCE NO.

17. HAZARDOUS MATERIALS� Yes � No

19. ROUTED EXPORT TRANSACTION� Yes � No

ZIP CODE 2. DATE OF EXPORTATION 3. TRANSPORTATION REFERENCE NO.

This form may be printed by private parties provided it conforms to the official form. For sale by the Superintendent of Documents, GovernmentPrinting Office, Washington, DC 20402, and local Customs District Directors. The “Correct Way to Fill Out the Shipper’s ExportDeclaration” is available from the U.S. Census Bureau, Washington, DC 20233.

Signature

Title

Date

Telephone No. (Include Area Code)

Confidential – Shipper’s Export Declarations (or any successordocument) wherever located, shall be exempt from public disclosure unlessthe Secretary determines that such exemption would be contrary to thenational interest (Title 13, Chapter 9, Section 301 (g)).

Export shipments are subject to inspection by U.S. Customs Service and/or Office of Export Enforcement.

31. AUTHENTICATION (When required)

E-mail address

20. SCHEDULE B DESCRIPTION OF COMMODITIES (Use columns 22-24)

D/For M(21)

QUANTITY –SCHEDULE B UNIT(S)

(23)

SHIPPING WEIGHT(Kilograms)

(24)

VIN/PRODUCT NUMBER/VEHICLE TITLE NUMBER

(25)

VALUE (U.S. dollars,omit cents)

(Selling price or cost if notsold)

(26)

SCHEDULE B NUMBER

(22)

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123Process Your Shipment

US Certificate of Origin

The undersigned

declares that the following mentioned goods shipped on on the date consigned to:

are the product of the United States of America.

MARKS AND NUMBERS DESCRIPTION

NO. OFPKGS

BOXES OR CASES

WEIGHT IN KILOS

GROSS

Bill of Lading Air Waybill No.:

(Owner or Agent)

(Name and Address of Shipper)

Sworn to before me

this day of 20Signature of Owner or Agent

The ,

a recognized Chamber of Commerce under the laws of the State of , has examined the manufacturer’s invoice or shipper’s affidavit concerning the origin of the merchandise and according to the best of its knowledge and belief, finds that the productsnamed originated in the United States of North America.

Secretary

This page intentionally left blank.

125Process Your Shipment

I CERTIFY THAT:

• THE INFORMATION ON THIS DOCUMENT IS TRUE AND ACCURATE AND I ASSUME THE RESPONSIBILITY FOR PROVING SUCH REP-RESENTATIONS. I UNDERSTAND THAT I AM LIABLE FOR ANY FALSE STATEMENTS OR MATERIAL OMISSIONS MADE ON OR IN CON-NECTION WITH THIS DOCUMENT;

• I AGREE TO MAINTAIN, AND PRESENT UPON REQUEST, DOCUMENTATION NECESSARY TO SUPPORT THIS CERTIFICATE, AND TO INFORM, IN WRITING, ALL PERSONS TO WHOM THE CERTIFICATE WAS GIVEN OF ANY CHANGES THAT COULD AFFECT THE ACCU-RACY OR VALIDITY OF THIS CERTIFICATE;

• THE GOODS ORIGINATED IN THE TERRITORY OF ONE OR MORE OF THE PARTIES, AND COMPLY WITH THE ORIGIN REQUIREMENTS SPECIFIED FOR THOSE GOODS IN THE NORTH AMERICAN FREE TRADE AGREEMENT, AND UNLESS SPECIFICALLY EXEMPTED IN ARTICLE 411 OR ANNEX 401, THERE HAS BEEN NO FURTHER PRODUCTION OR ANY OTHER OPERATION OUTSIDE THE TERRITORIES OF THE PARTIES; AND

• THIS CERTIFICATE CONSISTS OF PAGES, INCLUDING ALL ATTACHMENTS.

DEPARTMENT OF THE TREASURYUNITED STATES CUSTOMS SERVICE

NORTH AMERICAN FREE TRADE AGREEMENT

CERTIFICATE OF ORIGIN

Please print or type 19 CFR 181.11, 181.22 Bill of Lading / Air Waybill No.:

1. EXPORTER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER:

3. PRODUCER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER:

5.DESCRIPTION OF GOOD(S)

11.

11a. AUTHORIZED SIGNATURE

11c. NAME (Print or Type)

11e. DATE (DD/MM/YY) 11f.TELEPHONE

NUMBER

11b. COMPANY

11d. TITLE

(Voice)

6.HS TARIFF

CLASSIFICATIONNUMBER

7.PREFERENCECRITERION

8.PRODUCER

9.NET COST

10.COUNTRYOF ORIGIN

2. BLANKET PERIOD (DD/MM/YY)

FROM

4. IMPORTER NAME AND ADDRESS

TO

TAX IDENTIFICATION NUMBER:

(Facsimile)

Based on Customs Form 434

See Instruction Sheet forPaperwork Reduction Act Notice

126

PAPERWORK REDUCTION ACT NOTICE: This information is needed to carry outthe terms of the North American Free Trade Agreement (NAFTA). NAFTA requiresthat, upon request, an importer must provide Customs with proof of the exporter’s writ-ten certification of the origin of the goods. The certification is essential to substantiatecompliance with the rules of origin under the Agreement. You are required to give usthis information to obtain a benefit.

NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN INSTRUCTIONS

For purposes of obtaining preferential tariff treatment, this document must be completed legibly and in full by the exporterand be in the possession of the importer at the time the declaration is made. This document may also be completed volun-tarily by the producer for use by the exporter. Please print or type:

FIELD 1: State the full legal name, address (including country) and legal tax identification number of the exporter. Legal taxation number is: in Canada,employer number or importer/exporter number assigned by Revenue Canada; in Mexico, federal taxpayer’s registry number (RFC); and in the UnitedStates, employer’s identification number or Social Security Number.

FIELD 2: Complete field if the Certificate covers multiple shipments of identical goods as described in Field #5 that are imported into a NAFTA country for aspecified period of up to one year (the blanket period). “FROM” is the date upon which the Certificate becomes applicable to the good covered by theblanket Certificate (it may be prior to the date of signing this Certificate). “TO” is the date upon which the blanket period expires. The importa-tion of a good for which preferential treatment is claimed based on this Certificate must occur between these dates.

FIELD 3: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the producer. If more than oneproducer’s good is included on the Certificate, attach a list of additional producers, including the legal name, address (including country) and legaltax identification number, cross-referenced to the good described in Field #5. If you wish this information to be confidential, it is acceptable to state“Available to Customs upon request”. If the producer and the exporter are the same, complete field with “SAME”. If the producer is unknown, it isacceptable to state “UNKNOWN”.

FIELD 4: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the importer. If the importer is notknown, state “UNKNOWN”; if multiple importers, state “VARIOUS”.

FIELD 5: Provide a full description of each good. The description should be sufficient to relate it to the invoice description and to the Harmonized System(H.S.) description of the good. If the Certificate covers a single shipment of a good, include the invoice number as shown on the commercial in-voice. If not known, indicate another unique reference number, such as the shipping order number.

FIELD 6: For each good described in Field #5, identify the H.S. tariff classification to six digits. If the good is subject to a specific rule of origin in Annex 401that requires eight digits, identify to eight digits, using the H.S. tariff classification of the country into whose territory the good is imported.

FIELD 7: For each good described in Field #5, state which criterion (A through F) is applicable. The rules of origin are contained in Chapter Four and Annex401. Additional rules are described in Annex 703.2 (certain agricultural goods), Annex 300-B, Appendix 6 (certain textile goods) and Annex 308.1(certain automatic data processing goods and their parts). NOTE: In order to be entitled to preferential tariff treatment, each good must meetat least one of the criteria below.

Preference Criteria

A The good is “wholly obtained or produced entirely” in the territory of one or more of the NAFTA countries as referenced in Article 415. Note: Thepurchase of a good in the territory does not necessarily render it “wholly obtained or produced”. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(a) and 415)

B The good is produced entirely in the territory of one or more of the NAFTA countries and satisfies the specific rule of origin, set out in Annex 401,that applies to its tariff classification. The rule may include a tariff classification change, regional value-content requirement, or a combination there-of. The good must also satisfy all other applicable requirements of Chapter Four. If the good is an agricultural good, see also criterion F and Annex703.2. (Reference: Article 401(b))

C The good is produced entirely in the territory of one or more of the NAFTA countries exclusively from originating materials. Under this criterion, oneor more of the materials may not fall within the definition of “wholly produced or obtained”, as set out in Article 415. All materials used in the produc-tion of the good must qualify as “originating” by meeting the rules of Article 401(a) through (d). If the good is an agricultural good, see also criterionF and Annex 703.2. (Reference: Article 401(c))

D Goods are produced in the territory of one or more of the NAFTA countries but do not meet the applicable rule of origin, set out in Annex 401, be-cause certain non-originating materials do not undergo the required change in tariff classification. The goods do nonetheless meet the regional val-ue-content requirement specified in Article 401(d). This criterion is limited to the following two circumstances:

1. The good was imported into the territory of a NAFTA country in an unassembled or disassembled form but was classified as an assembled good, pursuant to H.S. General Rule of Interpretation 2(a), or

2. The good incorporated one or more non-originating materials, provided for as parts under the H.S., which could not undergo a change in tariffclassification because the heading provided for both the good and its parts and was not further subdivided into subheadings, or the subheadingprovided for both the good and its parts and was not further subdivided.

NOTE: This criterion does not apply to Chapters 61 through 63 of the H.S. (Reference: Article 401(d))

E Certain automatic data processing goods and their parts, specified in Annex 308.1, that do not originate in the territory are considered originatingupon importation into the territory of a NAFTA country from the territory of another NAFTA country when the most-favored-nation tariff rate of the good conforms to the rate established in Annex 308.1 and is common to all NAFTA countries. (Reference: Annex 308.1)

F The good is an originating agricultural good under preference criterion A, B, or C above and is not subject to a quantitative restriction in the import-ing NAFTA country because it is a “qualifying good” as defined in Annex 703.2, Section A or B (please specify). A good listed in Appendix 703.2B.7 is also exempt from quantitative restrictions and is eligible for NAFTA preferential tariff treatment if it meets the definition of “qualifying good” in Sec-tion A of Annex 703.2. NOTE 1: This criterion does not apply to goods that wholly originate in Canada or the United States and are import-ed into either country. NOTE 2: A tariff rate quota is not a quantitative restriction.

FIELD 8: For each good described in Field #5, state “YES” if you are the producer of the good. If you are not the producer of the good, state “NO” followed by (1), (2), or (3), depending on whether this certificate was based upon: (1) your knowledge of whether the good qualifies as an originating good; (2) your reliance on the producer’s written representation (other than a Certificate of Origin) that the good qualifies as an originating good; or (3) a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer.

FIELD 9: For each good described in Field #5, where the good is subject to a regional value content (RVC) requirement, indicate “NC” if the RVC is calculatedaccording to the net cost method; otherwise, indicate “NO”. If the RVC is calculated over a period of time, further identify the beginning and ending dates (DD/MM/YY) of that period. (Reference: Articles 402.1, 402.5)

FIELD 10: Identify the name of the country (“MX” or “US” for agricultural and textile goods exported to Canada; “US” or “CA” for all goods exported to Mexico; or “CA” or “MX” for all goods exported to the United States) to which the preferential rate of customs duty applies, as set out in Annex 302.2, in ac-cordance with the Marking Rules or in each party’s schedule of tariff elimination.

For all other originating goods exported to Canada, indicate appropriately “MX” or “US” if the goods originate in that NAFTA country, within themeaning of the NAFTA Rules of Origin Regulations, and any subsequent processing in the other NAFTA country does not increase the transaction value of the goods by more than seven percent; otherwise “JNT” for joint production. (Reference: Annex 302.2)

FIELD 11: This field must be completed, signed, and dated by the exporter. When the Certificate is completed by the producer for use by the exporter, it must be completed, signed, and dated by the producer. The date must be the date the Certificate was completed and signed.

The estimated average burden associated with this collection of information is 15 minutes per respond-ent or recordkeeper depending on individual circumstances. Comments concerning the accuracy ofthis burden estimate and suggestions for reducing this burden should be directed to U.S.Customs Service, Paperwork Management Branch, Washington DC 20229. Do not sendcompleted forms to this office.

Based on Customs Form 434 (Back)

127Process Your Shipment

UPS Routing FormUPS Import Services

TO:

Contact

Company

Address

City State/Province

Country Postal Code

Phone E-mail

This is to inform you that we have chosen UPS as our transportation carrier.

Until further notice, please forward all UPS-compatible package freight shipments to us through this carrier or their agents. See reverse side for more service details.

Thank you for your cooperation.Respectfully,

(Signature)

(Name — Please Print)

(Title)

(DD/MM/YY)

FROM:

Contact

Company

Address

City State/Province

Country Postal Code

Phone E-mail(over)

128

Service Option*

Unless otherwise stated, send all shipments via:

❑ UPS Worldwide Express PlusSM ❑ UPS 3 Day SelectSM (From Canada)

❑ UPS Worldwide Express NA1SM ❑ UPS Standard (From Canada)

❑ UPS Worldwide ExpressSM ❑ Other – please explain:

❑ UPS Worldwide ExpeditedSM

Billing Option*Unless otherwise stated, charges should be billed to:

❑ Receiver using Import Freight Collect billing option ❑ Shipper

❑ Receiver using other billing option ❑ Other – please explain:

Receiver’s UPS Account Number

❑ Provide the Receiver’s 6-digit UPS Account Number , which will be entered

in the sender’s automated shipping system or in the appropriate field of the UPS Waybill.*

Declared Value for Carriage❑ Declare value for carriage on UPS Waybill/shipping record. Specific instructions:

❑ Do not declare value for carriage on UPS Waybill/shipping record.

Remarks:

*Verify availability.

UPS Import Services

© Copyright 2002-2003 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved.

01880268 Rev. 10/03

129

Other Charges

The following information appliesto all levels of UPS domesticservice except UPS® SonicAir®,unless otherwise indicated.

Additional HandlingAn Additional Handling charge of $5 may be applied to thefollowing:

– Any article that is encased in an outside shipping containermade of metal or wood.

– Any item, such as a barrel,drum, pail or tire, that is notfully encased in a corrugatedcardboard shipping container.

– Any package with the longestside exceeding 60 inches or itssecond-longest side exceeding30 inches.

– Any package qualifying as aLarge Air Package.

– An Additional Handling chargewill not be assessed to packagesqualifying for a Large PackageSurcharge.

UPS also reserves the right toassess the charge for any packagethat, in UPS’s sole discretion,requires special handling.

Address CorrectionIf UPS is unable to deliver anypackage or if the package has anincorrect or incomplete address,UPS will determine and makereasonable efforts to secure thecorrect or complete address. If the correct or complete address is secured, UPS will attemptdelivery, the shipper will beprovided with the correct addressand an Address Correction chargewill be assessed:

– $10 for UPS Next Day Air® EarlyA.M.®, UPS Next Day Air®, UPSNext Day Air Saver®, UPS 2ndDay Air A.M.®, UPS 2nd Day Air®

and UPS 3 Day SelectSM.

– $5 for UPS Ground.

For customers using WorldShip®,UPS Internet Shipping or UPSCampusShipTM, city, state and ZIP Code combinations are auto-matically validated within eachsystem. UPS Internet Shipping andUPS CampusShip can validateyour address against our streetlevel address database.

Destination Outside Service AreaIf delivery of a UPS Next Day AirEarly A.M. shipment is requestedto a destination outside the EarlyA.M. service area, UPS reservesthe right to assess a billing adjust-ment fee of $10 per shipment.

Hazardous MaterialsUPS accepts Hazardous Materialsonly from customers with UPSHazardous Materials contracts andautomatic daily pickups, and thenfor transport only within andbetween the United States andPuerto Rico. No domestic contractis required for “Other RegulatedMaterials” (ORM-D) ground ship-ments, some dry ice shipments,materials prepared in accordancewith Title 49 C.F.R. 173.4 andExcepted Quantities as definedin International Air TransportAssociation (IATA) 2.7. TheHazardous Materials charge perpackage requiring shipping papersunder Title 49 C.F.R. Section172.200 is $20 for UPS Groundshipments and $30 for all otherdomestic services. Refer to theUPS Hazardous Materials Guide at UPS.com® for carrier require-ments, restrictions and updates,or call the UPS HazardousMaterials Support Center at 1-800-554-9964 for details.

Process Your Shipment

Domestic

130

Other Charges

Missing/Invalid AccountNumber or Refusal FeeAn account number is invalid if itis not the correct account numberfor the bill-to party, or if it is theaccount number for a consigneeor third party who fails to pay the shipping charges:

– A $10 charge per package will be assessed for shipmentswith a missing or invalid accountnumber. Additionally, if theconsignee or third party fails to pay the shipping charges, the original shipper will bebilled the shipping charges.

Over Maximum LimitsPackages with an actual weight of more than 150 pounds, or that exceed 108 inches in length, or exceed a total of 165 inches in length and girth combined, as measured to determine theirbillable weight, are not acceptedfor transportation. If found in the UPS system, they are subjectto one of the following additionalcharges:

– Over Maximum Weight: $50

– Over Maximum Length: $50

– Over Maximum Size: $50

Refer to the “Terms and Condi-tions” beginning on page 144 and the UPS Tariff at UPS.com®

for details.

Pickup of Return Service ShipmentsA Pickup charge of $10 will be assessed when a pickup isrequested for a UPS 3 Day SelectSM

or UPS Ground Return Servicepackage when no other packagesare shipped.

Domestic (continued)

131

The following information appliesto all levels of UPS internationalservice except UPS® SonicAir®,unless otherwise indicated.

Address CorrectionIf UPS is unable to deliver anypackage or if the package has anincorrect or incomplete address,UPS will determine and makereasonable efforts to secure thecorrect or complete address.If the correct or complete addressis secured, UPS will attemptdelivery, the shipper will beprovided with the correct address,and an Address Correction chargewill be assessed:

– $10 for UPS Worldwide ExpressPlusSM, UPS Worldwide ExpressNA1SM, UPS Worldwide ExpressSM,UPS Worldwide ExpeditedSM

and UPS Standard To Canada.

Bill Receiver/Freight Collect Refusal FeeAn account number is invalid if itis not the correct account numberfor the bill-to party, or if it is theaccount number for a consigneeor third party who fails to pay the shipping charges:

– A $10 charge per shipment willbe assessed for internationalshipments with a missing orinvalid account number. Addi-tionally, if the consignee or thirdparty fails to pay the shippingcharges, the original shipper willbe billed the shipping charges.

Disbursement FeeImporters are responsible forpayment of duties and taxes.When funds are not provided inadvance by the importer, a fee of two percent (minimum of $5)of the amount advanced by UPSwill be charged.

Extended Area SurchargeAn Extended Area Surchargeapplies to UPS Worldwide ExpressPlus, UPS Worldwide Express NA1, UPS Worldwide Express and UPS Worldwide Expeditedshipments for some internationalorigins and destinations. VisitUPS.com® or call 1-800-782-7892to determine if a particular originor destination is classified as anExtended Area. The fee is $20 per shipment or $.20 per pound,whichever is greater.

International Dangerous GoodsInternational Dangerous Goods(IDG) packages requiring Shippers’Declarations, as defined under the International Civil AviationOrganisation (ICAO) and publishedin the International Air TransportAssociation (IATA) DangerousGoods Regulations, are acceptedfor transportation only as acontractual service. The additional

charge for each such package is$40. (Excepted Quantities requirea contract for IDG service, but arenot subject to the additional IDGcharge.) UPS accepts InternationalDangerous Goods only for trans-portation within and betweendefined international service areas.For additional information, callthe Hazardous Materials SupportCenter at 1-800-554-9964.

Over Maximum LimitsPackages with an actual weight of more than 150 pounds, or that exceed 108 inches in length,or exceed a total of 165 inches in length and girth combined, as measured to determine theirbillable weight, are not acceptedfor transportation. If found in theUPS system, they are subject toone of the following additionalcharges:

– Over Maximum Weight: $50

– Over Maximum Length: $50

– Over Maximum Size: $50

Refer to the “Terms and Condi-tions” beginning on page 144 and the UPS Tariff at UPS.com for details.

Process Your Shipment

International

Alcoholic BeveragesUPS accepts alcoholic beverageshipments for transportation onlyamong and within certain states.Please call 1-800-PICK-UPS® todetermine in which states UPStransports alcoholic beverages.

C.O.D.Collect On Delivery (C.O.D.) serviceis not available for domestic GroundS.D.P., 3 Day Select S.D.P. andinternational services.

FirearmsFirearms will be accepted for trans-portation only according to theterms and conditions contained in the UPS Tariff.

Hazardous Materials and International Dangerous GoodsHazardous Materials, as definedand regulated under Title 49 ofthe Code of Federal Regulations(49 C.F.R.), and InternationalDangerous Goods, as definedunder the International CivilAviation Organisation (ICAO) and published in the InternationalAir Transport Association (IATA)Dangerous Goods Regulations, are accepted for transportationonly as a contractual servicedomestically within and betweenall 50 states and Puerto Rico, andinternationally within or betweendefined service areas. To receiveHazardous Materials or Inter-national Dangerous Goods service,the shipper must sign a contractand agree to the provisions setforth in the approved UPS Agreement for Transportation of Hazardous Materials or theapproved UPS Agreement for

Transportation of InternationalDangerous Goods. Contact theUPS Hazardous Materials SupportCenter at 1-800-554-9964 fordetails.

Other Regulated Materials (ORM-D)packages are accepted for trans-portation without a contract withinthe 48 contiguous United Stateswhen properly packaged, markedand shipped via UPS Ground or UPSGround Hundredweight Service.UPS Standard To Canada service is available for ORM-D shipmentswithout a contract provided theshipper has reviewed the requiredchecklist and service restrictionswith a UPS representative. ORM-D(Consumer Commodity) packagesshipped via UPS Air Services and UPS 3 Day SelectSM* withinthe United States and Puerto Rico, as well as all UPS Worldwideservice offerings internationally,are accepted for transportation on a contractual basis only.

JewelryInternational shipments containingjewelry (not including costumejewelry) are limited to a maximumvalue of $500 per package.

Maximum LengthThe maximum length per packageis 108 inches or 270 centimeters.

Maximum SizeThe maximum size per package is 165 inches or 419 centimetersin length and girth combined. Forirregularly shaped air packages,see page 16 for instructions.

Maximum ValueShippers are prohibited fromshipping and UPS does not acceptfor transportation articles having

a value of more than $50,000.Additionally, more restrictivevalue limits apply for packagesshipped as a result of a request for service made through theInternet by a shipper who has a UPS Internet Shipping accountonly; packages returned via PrintReturn Label, Print and MailReturn Label, Electronic ReturnLabel or 1 UPS Pickup AttemptReturn Services; packages shippedvia a UPS Drop Box; and PrepaidLetters.

Refer to the “Terms andConditions” beginning on page144 for more information.

Maximum WeightFor domestic shipments, themaximum actual weight perpackage is 150 pounds. Forinternational shipments, themaximum weight of a packagemay vary by destination or origin. Call the UPS InternationalCustomer Service Center at 1-800-782-7892 for details.

Maximum Weight for a Hazardous Materials/International DangerousGoods PackageThe maximum weight for aHazardous Materials/InternationalDangerous Goods package is 70pounds, unless further restrictedin the UPS Hazardous MaterialsGuide at UPS.com®. Call the UPSHazardous Materials SupportCenter at 1-800-554-9964 for details.

Restricted and ProhibitedArticles (Export)The following items may be shippedto countries outside the United

132

Service Restrictions

Note: For additional servicerestrictions, refer to the “Termsand Conditions” beginning onpage 144. To view the UPSTariff, visit UPS.com.

*When preparing HazardousMaterials packages for UPS 3Day Select service, packagesmust be prepared in accor-dance with applicable airregulations. Many productsthat are not regulated or donot require shipping papersvia Ground service are fullyregulated when transportedvia air. Hazardous Materialsare accepted for transporta-tion in UPS 3 Day Selectservice only in passengeraircraft quantities preparedaccording to the requirementsset forth in Title 49 of theCode of Federal Regulations(49 C.F.R.) and the UPSHazardous Materials Guide at UPS.com. In addition,Hazardous Materials are onlyaccepted in the UPS systemfrom those customers whohave a daily pickup accountand have signed an “Agree-ment for Transportation ofHazardous Materials” or havethose provisions incorporatedinto their existing customizedcontract for shipping servicewith UPS. When using UPS 3Day Select HundredweightService, Hazardous Materials/Dangerous Goods, combustibleliquids and all “OtherRegulated Materials” (ORM-D) are prohibited.

133

States, where service is allowed,on a contractual basis only:– Alcoholic beverages*– Dangerous goods– Diagnostic specimens– Perishables– Personal effects**– Plants– Seeds– Tobacco

Service is limited and is subject to certain restrictions. Call theUPS International CustomerService Center at 1-800-782-7892for further details.

The following articles are notaccepted for transportation byUPS to countries outside theUnited States:– Animal products,

non-domesticated– Furs– Live animals– Firearms and weapons

It is the shipper’s responsibility tocomply with current governmentregulations or laws applicable ineach country. Shipments aresubject to inspection and possibledelay by customs officials orrepresentatives of other govern-ment agencies. Certain countrieshave additional prohibited articles.For additional information, call the UPS International CustomerService Center at 1-800-782-7892.

Restricted and ProhibitedArticles (Import)The following items may beshipped into the United States on a contractual basis only:– Alcoholic beverages***

– Dangerous goods– Diagnostic specimens– Perishables– Personal effects†

– Plants– Seeds– Tobacco

Service is limited and is subject to certain restrictions. Call theUPS International CustomerService Center at 1-800-782-7892for further details.

The following articles are prohibitedby UPS:– Animal products,

non-domesticated– Firearms and weapons– Furs– Ivory– Live animals

It is the shipper’s responsibility tocomply with current governmentregulations or laws applicable ineach country. Shipments aresubject to inspection and possibledelay by customs officials orrepresentatives of other govern-ment agencies. Certain countrieshave additional prohibited articles.For additional information, callthe UPS International CustomerService Center at 1-800-782-7892.

Return ServicesUPS Return Services are notprovided via UPS Next Day Air®

Early A.M.®, UPS Next Day AirSaver®, UPS 2nd Day Air A.M.®

and international services. (If you are not using a WorldShip®,UPS Internet Shipping, UPSCampusShipTM or UPS OnLine®

Compatible vendor shippingsystem, packages delivered in

the 48 contiguous states can be retrieved with a Call Tag viaUPS Ground.) Hazardous Materialsrequiring shipping papers cannotbe retrieved via UPS ReturnServices. See pages 150 and 151for value limits on Return Servicespackages.

TobaccoVarious states restrict the saleand/or transportation of tobaccoproducts. Shippers are prohibitedfrom shipping, and no serviceshall be rendered in the transpor-tation of, any tobacco productsthat shippers are not authorized to ship under applicable state lawor that are addressed to recipientsnot authorized to receive such ship-ments under applicable state law.

UPS Hundredweight Service®

UPS Hundredweight Service isavailable only for customersreceiving a daily pickup.

UPS Next Day Air Early A.M. is not available.

Express Envelopes are excluded.

UPS Return Services are notprovided.

Hazardous Materials packagesrequiring shipping papers asdescribed under Title 49 C.F.R.Section 172.200 are not acceptedin UPS Hundredweight Service. In addition, all “Other RegulatedMaterials” (ORM-D) and com-bustible liquids with a flashpointof 141 degrees or less requireshipping papers when trans-ported by air; therefore, they are prohibited in the UPS 3 DaySelectSM Hundredweight and Air Hundredweight services.

Process Your Shipment

Note: For additional servicerestrictions, refer to the “Termsand Conditions” beginning on page 144. To view theUPS Tariff, visit UPS.com®.

*Alcoholic beverage ship-ments are accepted fortransportation only fromcertain states. Please call 1-800-PICK-UPS® to deter-mine in which states UPSaccepts such shipments.

**Shipment of personal effectsis permitted only to Canada.No contract is required.

***Alcoholic beverage ship-ments are accepted fortransportation only tocertain states. Please call 1-800-PICK-UPS to deter-mine in which states UPSaccepts such shipments.

†No contract is required.

134

Access to UPSWhether you use WorldShip®, UPS Internet Shipping* or UPS CampusShipTM, sending yourshipment is easy. Arrange for a pickup…or drop it off at any of these convenient locations. It’s your choice.

Automatic Daily PickupCustomers who receive a dailyUPS pickup can always count on their service provider to pickup any packages that are ready.See page 152 for Weekly ServiceCharges.

UPS On-Call PickupSM

This service is available Mondaythrough Friday for all UPS services.Additionally, Saturday pickup is available for all Next Day Air and 2nd Day Air services. UPS On-Call Pickup service gives you the convenience of havingyour shipment picked up at yourhome or office simply by schedul-ing your pickup via UPS.com®

or by calling 1-800-PICK-UPS®. In most areas, you can request same-day pickup. Otherwise, you can schedule a pickup in

advance for the next business day, or later in the week, regard-less of where you are located. It’s easy with UPS On-Call Pickup.

The UPS StoreTM

The UPS Store locations areindependently owned and oper-ated by licensed franchisees ofMail Boxes Etc., Inc., an indirectsubsidiary of United ParcelService, Inc.

UPS acquired Mail Boxes Etc.(MBE) in April 2001. Mail BoxesEtc., a UPS company, is the world’slargest franchisor of retail shipping,postal and business services. In2003, over 3,000 Mail Boxes Etc.locations in the United States andPuerto Rico adopted the UPS brand,becoming “The UPS Store” withnew low rates direct from UPS.

Most locations of The UPS Storeoffer a full range of business and communications services,including:– UPS shipping services – Packing services – Office/packing supplies – Mailbox services – Copying – Faxing – Document finishing services

To locate The UPS Store, select“Find Locations” under theShipping tab on UPS.com, call 1-800-PICK-UPS or go to www.theupsstore.com.

UPS Drop BoxYou can use Drop Boxes for ExpressEnvelopes and Paks shipped viaUPS Next Day Air® Early A.M.®,UPS Next Day Air®, UPS Next DayAir Saver®, UPS 2nd Day Air A.M.®,UPS 2nd Day Air®, UPS WorldwideExpress PlusSM and UPS WorldwideExpressSM services. Each offers the latest possible pickup times.Packages and Express Envelopeshaving a value of more than $500cannot be shipped via a UPS DropBox. To find conveniently locatedDrop Boxes, select “Find Locations”under the Shipping tab on UPS.comor call 1-800-PICK-UPS.

UPS.com 1-800-PICK-UPS

Same Day Future Day Same Day Future Day

Air** $4.00 $4.00 $4.00 $4.00

Ground and 3Day Select*** $4.00 $2.00 $5.00 $4.00

International No Charge No Charge No Charge No Charge

**The pickup fee for air Express Envelopes and packages is waived for customers withdaily pickup accounts.

***Customers scheduling a pickup for Ground or 3 Day Select packages on UPS.com will first need to generate a UPS Shipping Label using UPS Internet Shipping or otherapproved UPS shipping system. Otherwise, call 1-800-PICK-UPS.

Schedule a Pickup

Note: Hazardous Materials and International DangerousGoods services are offered on a contractual basis only forthose customers with an auto-matic daily pickup. (Domesticshipments of ORM-D, smallquantity exceptions and dry ice are acceptable without acontract and may be shippedusing UPS Ground Service via a daily pickup account, On-Call Pickup service,WorldShip, UPS InternetShipping, UPS CampusShipTM,Customer Centers andauthorized shipping outlets.)

*Applicable restrictions are set forth in the required UPSInternet Shipping click-wrapagreement, the UPS Tariffand the “Terms and Conditions”beginning on page 144.

135Process Your Shipment

visit UPS.com®

or call…1-800-PICK-UPS®

TM

UPS Customer CenterCustomer Centers are UPS-staffed customer shippinglocations usually found at UPSoperating facilities, and at selectstorefront locations in majormetropolitan areas. UPS CustomerCenters offer a wide range ofservices to accommodate yourbusiness and personal shippingneeds. You can drop off bothdomestic and internationalshipments here. To locate aCustomer Center, select “FindLocations” under the Shipping tab on UPS.com® or call 1-800-PICK-UPS®.

Third-Party Retail LocationsA third-party retail location (suchas an authorized shipping outlet[ASO]) is an independently ownedand operated business wherepackages can be shipped viaUPS’s air, ground and internationalservices. Shipping rates may vary.To locate a third-party retaillocation, select “Find Locations”under the Shipping tab onUPS.com or call 1-800-PICK-UPS.Certain restrictions apply. Refer to the “Terms and Conditions”beginning on page 144 for details.

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Track* Your Shipment

*UPS tracking of your packagesis subject to certain limita-tions. See the “Terms andConditions” beginning on page 144 for details.

UPS Visibility Services provideinformation about shipments asthey move through the UPS system,from the time the shipper uploadspackage information to UPS to thetime the package is delivered tothe consignee. Visibility Servicesare designed to meet your varyingneeds for information and mayprovide information reactively(upon request) or proactively (asevents occur). Channels for VisibilityServices include UPS.com®, UPSshipping systems and UPS OnLine®

Tools. The following UPS VisibilityServices are currently available:– Tracking– Signature Tracking– Quantum View NotifySM

– Quantum View InboundSM

– Quantum View OutboundSM

– Quantum ViewSM Manage

Convenient Numbers to Track PackagesWhat Is a Tracking Number?We use a tracking number toidentify and locate a package as itmoves through the UPS system toits destination. A tracking numberis automatically assigned to yourpackage, whether you automati-cally or manually process yourshipment. You or your customercan use this number to keep trackof, locate and verify arrival of yourpackage, as well as other details.

What Is a Reference Number?For convenience, you can track aUPS package by a number of yourchoice. When you ship a package,assign a “Reference Number” to coordinate with your (or yourcustomer’s) billing or filingsystem. Your chosen referencenumber could be a purchase ordernumber, a customer’s job numberor a phrase that helps you identifyyour shipment. The number youselect can contain any combinationof letters and numbers up to 35 characters.

UPS InfoNoticeSM

The UPS InfoNotice indicates a delivery or pickup has beenattempted. It links all packages for a delivery stop to one uniquereference number (patent pend-ing). Using the one number, yourcustomer can have all packagesassociated with the stop trackedat once, eliminating the need toenter multiple tracking numbers.Here’s how:

– Go to UPS.com, select theTracking tab and enter the 12-digit UPS InfoNotice number.

– Receive detailed informationabout each package, such asshipper’s name, C.O.D. amount,current package status and thenext scheduled delivery day.

– Similar information is availableby calling 1-800-833-9943.

Once your customers have usedthe UPS InfoNotice to track theirpackages, they also can schedulefuture delivery dates or makearrangements to pick up their pack-ages at their local UPS facility.

To track your UPS® SonicAir®

shipments, simply call 1-800-451-4550 or go to https://www.sonicair.ups.com totrack your same-day shipments.

UPS Visibility Services

137

Convenient Ways to Track PackagesAt UPS.com®: Just log on to theHome page, and you can trackyour package there. Or, click onthe Tracking tab, and you’re readyto track up to 25 different trackingnumbers. From the location ofyour package to who signs for itwhen it arrives, it’s all here withthe click of a mouse. You can alsotrack by using your own referencenumbers. It’s that easy.

Via wireless devices: Track pack-ages from virtually any wirelessdevice – anywhere, anytime. All you need is a text messagingor Web-enabled phone, PersonalDigital Assistant or pager. To setup your UPS wireless connection,just visit www.ups.com/myups/info/wireless?loc=en_US.

Within your business: IntegrateUPS Tracking, one of the UPSOnLine® Tools, into your businessapplications or onto your Website. Use a tracking number orreference number. For moreinformation, visit www.ec.ups.com.

Through e-mail: Send us an e-mailat [email protected]; then,specify your tracking or referencenumber. If tracking only one item,specify that number within thesubject line. If tracking multiplepackages, list all your tracking

or reference numbers inside thebody of the e-mail message. A detailed response will be sentto your e-mail address.

Proof Of Delivery (P.O.D.)UPS Signature TrackingTM: Web-based package-tracking forinstant access to vital informa-tion about shipments, including a digital signature image, at no additional charge.

Highlights– Ease: Convenient computerized

tracking available 24 hours aday, 365 days a year.

– Service: Free, official UPS proofof delivery including full deliveryaddress.

– Detail: Get full delivery address,a digital signature image, C.O.D.information and referencenumber information online.

Sign up today at MyUPS.com®.

Proof Of Delivery (P.O.D.): Eachrequest for P.O.D. of a shipmentvia fax or mail is subject to a $3 charge, to be assessed to the shipper.

Verbal Confirmation of Delivery:A charge of $2 is assessed perrequest for Verbal Confirmation of Delivery of a UPS Next Day Air® Early A.M.® package.

Domestic UPS DeliveryConfirmation, Signature Requiredand Adult Signature Required:Automatic confirmation ofdelivery for domestic shipmentsat $1 per package. Can becombined with one of thefollowing options:

– Signature Required – $1 additional

– Adult Signature Required – $1.75additional

International Signature Requiredand Adult Signature Required:UPS Delivery Confirmation isincluded with each of theseservices; Delivery Confirmation is not available separately. The fee per shipment for each of theseservices is:

– Signature Required – $2

– Adult Signature Required – $2.75

Available by using a WorldShip®,UPS Internet Shipping, UPSCampusShipTM or UPS OnLine®

Compatible vendor shippingsystem meeting the most currentspecifications set forth in the UPSGuide to Labeling. The shipperselects “Adult SignatureRequired” under “DeliveryConfirmation,” and a smart labelis printed with all necessaryinformation included. The printeddelivery confirmations are mailed.See the “Terms and Conditions”beginning on page 144 for details.

Essential Information

UPS Visibility Services (continued)

138

Track* Your Shipment

*UPS tracking of your packagesis subject to certain limita-tions. See the “Terms andConditions” beginning on page 144 for details.

Quantum ViewSM

Quantum View InboundSM

A subscription-based informationservice that provides data files as frequently as hourly about UPS packages your suppliers ship to specific locations withinyour organization. By receivingproactive, detailed shipmentinformation about your inboundUPS packages, you can:

– Improve inventory managementand planning.

– Sell goods that are in transitfrom your suppliers.

– Efficiently allocate receiving and production staff based onincoming shipment volume.

– Reduce time spent trackingindividual packages.

– Proactively notify your salesforce and service techniciansthat critical shipments are on their way.

– Provide enhanced, proactivecustomer service.

– Get straight to analysis by usingfile formats that import directlyinto familiar desktop applicationsor enterprise systems.

To subscribe and get moreinformation on service options,visit Quantum View Inbound at MyUPS.com®.

Quantum View OutboundSM

A subscription-based informationservice that provides data files asfrequently as hourly about pack-ages you ship using UPS. If youship a large number of packages,this service proactively provides a broad view of critical outboundshipment data that can help you:

– Improve inventory managementand planning.

– Bill your customers as soon as shipments arrive, improvingyour receivable processes.

– Provide proactive customerservice by notifying customersbefore their shipment isscheduled to arrive.

– Aggregate shipping informationacross shipping platformsand/or multiple locations.

– Reduce time spent trackingindividual packages.

– Get straight to analysis by usingfile formats that import directlyinto familiar desktop applicationsor enterprise systems.

To subscribe and get moreinformation on service options,visit Quantum View Outbound at MyUPS.com.

UPS Visibility Services (continued)

139

Quantum View NotifySM

Quantum View Notify sendsproactive e-mail alerts of keyshipment events to as many asfive e-mail addresses per request,so you and your customers stayinformed about the status of yourmost important packages. You canchoose any combination of threecritical shipment alerts for aparticular package: when shipmentinformation is received by UPS,when the package is deliveredand when there is an exceptionwhich results in a change in thescheduled day of delivery.

With Quantum View Notify you can:

– Provide proactive customerservice by alerting customersbefore their shipment isscheduled to arrive.

– Proactively alert your sales forceand service technicians thatcritical shipments have arrived.

– Use the service whenever youneed visibility into a selectnumber of critical shipments.

– Send information about criticalshipments directly to yourcustomers.

– Reduce time spent trackingindividual packages.

Quantum View Notify can berequested at the time a shipmentis processed in WorldShip®, UPS CampusShipTM, UPS InternetShipping and UPS OnLine®

Compatible vendor shippingsystems approved to use thisservice. Quantum View Notify canalso be selected post-shipment at MyUPS.com®.

Quantum ViewSM ManagePlanned for release on March 31,2004, Quantum View Manageallows you to receive proactiveshipment status informationwithout having to provide a tracking number. Information isavailable via a user-friendly Webinterface.

With Quantum View Manage, you can create customized viewsof shipment information, filterinformation and results, search by criteria you choose, set alerts,e-mail interested parties withshipment information, anddownload data.

To subscribe and get more infor-mation on Quantum View Manage,contact your UPS representativeor call 1-800-PICK-UPS®.

Essential Information

UPS Visibility Services (continued)

140

Understand Your Bill

Key Areas:� The amount due this period

as well as amount outstand-ing from prior invoices. See page 2 of the bill for details.

� Information on new orhighlighted UPS offeringsand our latest serviceenhancements.

� The return portion containsthe amount due for thisbilling period only. Theamount due line is shadedto make it easy to find.

� Our toll-free number forinvoice questions and ourhours of service. To write usabout your invoice, pleaseuse the address listed.

� Summary of charges andadjustments for this billingperiod. Outbound ship-ments are separated frominbound shipments, as areadditional charges andadjustments. This sectionalso serves as a table ofcontents; page numbersdirect you to details foreach entry.

� Account status providesspecifics about priorinvoices, payments receivedand amounts outstanding.Shaded areas indicateinvoices for which partialpayments were received.

Here is a sample of what your bill will look like. In addition, we have a variety of billing and payment options for flexibility in managing your business.

Shipped from:ABC CompanyRobert Smith100 Roberts StreetNewton, NJ 07860

Delivery Service InvoiceInvoice date January 3, 2004Invoice number 0000123456230Shipper number 0000123456Page 2 of 15

Account StatusWeekly Payment PlanPayments AppliedInvoice Number Invoice Date Amount Paid0000123456200 Dec. 6 100.00*0000123456210 Dec. 13 400.00

Amount Outstanding (prior invoices)Please include the Return Portion of each outstanding invoice withyour payment.

Invoice Number Invoice Date Balance DueDec.13 600.00

0000123456220 Dec. 20 400.00Total 1,000.00Shaded areas indicate partial payment received.* This payment has not been fully applied due toinsufficient detail.

Shipped from:ABC CompanyRichard Smith100 Roberts StreetNewton, NJ 07860

Delivery Service InvoiceInvoice date January 3, 2004Invoice number 0000123456230Shipper number 0000123456Page 1 of 15

For questions about your invoice, call:(800) 811-1648Monday - Friday8:00 a.m. - 9:00 p.m. EST

or visit our Web site: www.ups.com

or write:UPSP.O. Box 650580Dallas, TX 75265-0580

Billed to:ABC COMPANY200 MAIN STREETMORRISTOWN, NJ 07960

Account status summaryWeeklyAmount due this period $2,324.25Amount outstanding (prior invoices) $1,000.00Total amount outstanding $3,324.25Please include the Return Portion of each outstanding Invoice withyour payment. See Account Status for details.

Working weekendsWe know you work extra hours, and so do we. Stretch yourwork week with Saturday delivery.

Thank you for using UPS.Summary 12/27/2003 - 01/02/2004Page Charge

Outbound3 UPS OnLine WorldShip $292.255 Air Shipping Document $200.006 Worldwide Service $100.007 On-Call Pickup $ 10.008 Internet Shipping $815.00

Inbound9 Collect $100.00

10 Third Party $500.0011 Adjustments & Other Charges $300.0015 Weekly Service Charge $ 7.00

Amount due this Period $2,324.25

UPS Payment terms require payment of this bill by January 14,2004.

Payments not received by January 30, 2004, are subject to alate fee of 5% of the Amount Due This Period. (Details in UPSTariff available at UPS.com)

Note: All transportation charges include a temporary fuel surcharge.Effective January 6, the fuel surcharge will be 1.00 percent.For more information, visit UPS.com.

Please tear off and send with your payment in the enclosed envelope. Do not use staples or paper clips.

ABC COMPANY200 MAIN STREETMORRISTOWN, NJ 07960

If this billing address is incorrect, mark an “X” in this box andmake the appropriate changes above.

Return Portion Invoice date January 3, 2004Invoice number 0000123456230Shipper number 0000123456

Amount due this period $2,324.25

Amount enclosed

UPSP.O. BOX 85036LOUISVILLE, KY. 40285-5036

123456 0 092300 0128 1 09999999990 8

Note: Customers withcontractual agreements inplace may see additionaldetails on their bill.

Domestic– Bill Shipper (Prepaid): Shipping

charges billed to the shipper.– Bill Consignee (Collect Billing):

Shipping charges billed to theconsignee.

– Bill Third Party (3rd Party): Shipping charges billed to aparty other than the shipper or consignee.

– Bill Credit Card: Shipping chargesbilled to a major credit card(available when using UPSInternet Shipping, an Air ShippingDocument or a UPS Waybill).

We accept shipments for Collectand Third-Party billing as long asthe consignee or third party has

a valid UPS account number andhas agreed to accept the charges.

Unless otherwise specified at thetime of shipping, shipping chargesare billed to the shipper. In theevent of non-payment by consigneeor third party, the charges arebilled to the shipper.

InternationalSeveral billing options are avail-able depending on the destinationcountry and shipping method used.– Prepaid: Shipper pays all ship-

ping charges; consignee orimporter pays duty and Value-Added Tax (V.A.T.).

– Freight Collect: Consignee or importer pays all shippingcharges, duty and V.A.T.

– Delivered Duty Paid, V.A.T.Unpaid: Shipper pays shippingcharges and duty; consigneepays V.A.T.

– Bill Duty, Tax and ShippingCharges to Shipper (FreeDomicile): Shipper pays desti-nation country’s duty and tax as well as all shipping charges.

For shipments originating in theUnited States, third parties can bebilled for either the shippingcharges (Prepaid) or the shippingcharges, duty and taxes. The third-party bill payer must have a validUPS account number.

Billing Options

141

For shipments originating outsidethe United States, third parties inthe U.S. with valid UPS accountscan be billed via either of thefollowing billing options:– Prepaid Third Party: The third

party pays all shipping charges,and the receiver pays Duty/Tax/V.A.T., if applicable.

– Freight Collect Third Party: The third party pays shipping

charges and, if applicable,Duty/Tax/V.A.T.

These options are not available to and from every country. Please call 1-800-782-7892to determine availability.

Intra-country services outside the U.S. can be billed only to third parties in the same country where the shipment is moved

and cannot be billed to a payerlocated in another country.

Unless otherwise marked on the UPS Waybill or indicated inWorldShip®, UPS Internet Shipping,UPS CampusShipTM or a UPSOnLine® Compatible vendor ship-ping system, shipping charges arebilled to the shipper’s UPS accountnumber, and the consignee orimporter pays duty and V.A.T.

Essential Information

Billing Options (continued)

UPS may provide alternative payment terms to those shipperswho, in the sole judgment of UPS, are appropriate risks. Wherealternative payment terms areprovided, the following provisionsfor payment of transportation and other charges will apply. For further details, refer to theUPS Tariff available at UPS.com®.

Debit EFT (Electronic Funds Transfer Plan)UPS electronically requests anddeducts payment from your check-ing account for the amount of yourcurrent UPS invoice directly fromyour bank on a weekly or monthly*basis. Since your payments willalways be requested on time,there is no need to have a prepay-ment on your account. Thisservice is free.† You receive aweekly or monthly UPS invoicefor your review marked “Paid byBank.” Invoices on this plan arenot subject to late payment fees.

Prepayment PlansWith the weekly or monthly pre-payment plans, your companyprovides UPS with an initial pre-payment equal to four weeks of

average billing to cover four weeksof anticipated charges. The pre-payment amount may changedepending on your shippingactivity. Late payment fees apply.**

Weekly Prepayment Plan: Youreceive a UPS invoice each week.Payment for all accumulatedcharges is due within seven daysof receipt of each fourth invoice. If you exceed your prepaymentamount prior to receipt of yourfourth invoice, accumulatedcharges are due within seven days of receipt of the most recent invoice.

Monthly* Prepayment Plan: Youreceive a UPS invoice each month.Payment is due within seven daysof receipt of your invoice.

Credit Extension Plan*To be eligible, you must use UPStransportation services and theCredit Extension Plan solely forbusiness, commercial or agricul-tural purposes. By using this plan,you can enjoy the convenience ofmonthly invoice paying withoutusing EFT or needing a prepay-ment on account. You are chargeda fee once a year. The amount of

your credit extension fee is basedon your total annual charges andis subject to change annually.Payment on the invoice youreceive monthly is due withinseven days of receipt. Late pay-ment fees apply.**

Weekly Payment PlanReceive an invoice weekly and payment is due within sevendays of receipt. Late payment fees apply.**

UPS reserves the right to approvethe plan requested.

UPS PrepaidYou can also purchase UPS NextDay Air®, UPS Next Day Air Saver®,UPS 2nd Day Air A.M.® and UPS2nd Day Air® services in advanceand use them anytime to shipLetters or packages up to 5 lbs.With UPS Prepaid, you purchase aquantity of Air Shipping Documents(ASDs) for UPS Next Day Air orUPS 2nd Day Air services. Then,whenever the need arises, simplyattach the ASD, and the shipmentis on its way. The maximum valuefor the contents of a Prepaid Letteror package is $100.

Payment Options

*Monthly payment pursuantto this plan is only availableto accounts with averagecharges of $200 or less per week.

**The UPS Tariff (available atUPS.com) contains provisionsfor a late payment fee onpast-due balances (includ-ing, without limitation, anypreviously assessed, butunpaid, late payment fees).

†The shipper should checkwith their bank to ensurethat there are no fees forelectronic transactions.

142

More Business Solutions

UPS Supply Chain SolutionsSM

Increasingly, companies are looking for ways to maximizeefficiency and contain costs intheir supply chain functions. UPSSupply Chain Solutions providesthe proven experience and theglobal infrastructure to achieveenhanced business performancefor its customers.

A leading provider of specializedSupply Chain Design & Planning,Distribution & Logistics, Transporta-tion & Freight and InternationalTrade Management, UPS SupplyChain Solutions offers the best ofboth worlds – a comprehensiveportfolio of services and experi-enced supply chain professionals,plus the power of a global leader.

Supply Chain Design & PlanningWe can help businesses stream-line distribution networks, gainefficiencies, reduce costs, improvecustomer satisfaction and betterutilize assets and capital. In addi-tion, we offer specialized servicesacross a number of industries,including automotive, consumergoods, healthcare, high techand retail.

Logistics & Distribution ServicesOur comprehensive logistics, distribution and post-sales support services will increasespeed, flexibility, visibility andoperational efficiencies.

Order Fulfillment– Warehousing, cross dock, pick

and pack, kitting, final stageassembly, configuration, program-ming, retail-ready services and order processing

Critical Order Fulfillment– Warehousing, pick and pack, kit-

ting, field stocking of inventoryin worldwide network of facilities

Reverse Logistics– ISD (inspect, sort, disposition),

screen and test, repair andrefurbishment, warranty manage-ment, field tech support

Transportation & Freight ServicesMove your freight efficientlyaround the globe. Whether trans-ported via ocean, air, road or rail, we’ll manage the complexities so you can manage the rest of your business.

We offer a full portfolio of trans-portation and network managementservices to best fit your needs,regardless of the complexity orsize of your shipments. We’lldevelop an integrated transporta-tion strategy for you – includingbest route, mode and carrier –that helps reduce transit time and costs, while improvingproductivity, inventory velocityand customer service.

Transport your freight on time.Whether you need to movecomponents to production sites or deliver finished goods to retail shelves, we can meet your timing requirements bymanaging transportation serviceswith global tracking.

International Trade ManagementSimplify the complexities ofexecuting international trade.Through trade, tariff and compli-ance consulting and hands-onexperience, our forwarding specialists, licensed customsbrokers and financial analysts can manage your import andexport processing, complianceassessment programs andfinancial risks. A well-plannedtrade management strategy is

an essential part of the infrastruc-ture to support your supply chain.

With customs brokerage, trans-portation management and freight forwarding servicesprovided through our network of locations in 120 countries,products manufactured anywherein the world can be transportedacross borders in shipments of any size and by any mode.

From comprehensive logistics toglobal freight services, UPS SupplyChain Solutions is your single pointof access for enhanced businessperformance. For more informa-tion, visit www.ups-scs.com orcall toll-free 1-866-822-5336.

UPS CapitalSM

UPS Capital has a wide array offinancial products to help yourbusiness grow, from solutions for enhancing your cash flow totrading internationally to manag-ing risk. And, unlike other financialproviders, UPS Capital offers avariety of lending opportunitiesfor smaller domestic and inter-national businesses.

By combining financial serviceswith other UPS solutions, you can gain both operational savingsand new ways to finance yourbusiness. Whether using ourCollect On Delivery (C.O.D.) accelerated payment services like UPS C.O.D. AutomaticSM

and UPS C.O.D. SecureSM, or UPSCapital Insurance Agency, Inc.’strade protection services thatinclude Credit Insurance, CargoInsurance and Flexible ParcelInsurance, we can help improveyour balance sheet and can dothings other financial servicescompanies cannot.

Note: Visit www.ups-scs.comor call 1-866-822-5336 formore information about UPS’sglobal supply chain solutions.

143

For more information about UPSCapital, visit www.upscapital.comor call toll-free 1-800-637-0620.

All credit subject to credit approval. Products may not be available in all areas. Loans made in California arepursuant to a Department of CorporationsCalifornia Finance Lenders license.Insurance products are offered throughUPS Capital Insurance Agency, Inc. and its agency partners.

UPS Mail InnovationsSM

UPS Mail Innovations providessolutions to better manage theprocessing and distribution ofbusiness communications mail,generating savings on overallmailing costs and reducing time in transit.

UPS Mail Innovations offersExpedited Mail Services for FlatMail, Irregular Lightweight Parcels,Bound Printed Matter and MediaMail. We pick up your qualifiedmail, manifest the pieces by ZIPCode, and then induct them intothe U.S. Postal Service facilitynearest the final destination fordelivery. Save on postal rates and processing costs, and gettransit times comparable to First-Class Mail®.

For more information about UPS Mail Innovations, visitwww.upsmailinnovations.com or call toll-free 1-800-500-2224.

UPS ConsultingUPS Consulting provides strategicsupply chain management consult-ing. Our consulting teams offerclients supply chain managementstrategies that more closely alignbusiness goals with operationalcapabilities. UPS Consultingadvises clients on areas thatextend beyond fulfillment anddistribution, such as supply chainstrategy, planning, procurement,

production, product design,channel strategy and cashmanagement.

For more information about UPS Consulting, visit www.ups-consulting.com or call 1-404-335-1700.

UPS Trade DirectSM

For companies looking for a direct-to-store or direct-to-consumersolution, UPS has the answer. UPS Trade Direct is the one-sourcesolution that simplifies freight and package shipping to multiplelocations in the same destinationcountry. From origin to delivery,the effectiveness and visibility ofUPS Trade Direct is the one answerthat will provide efficiencies andenhance the service you provideto your customers.

UPS Trade Direct includes: – Consolidated movement and

customs clearance of yourpackages and freight to theirdestination country

– Package delivery through theextensive UPS transportationnetwork

– LTL delivery through UPS SupplyChain Solutions

– Returns processing in thedestination country

– Visibility from origin to delivery– Improved time in transit

Who should use UPS Trade Direct? Medium to large manufacturers andinternational importers looking to:

– Reduce distribution costs andtime to market• Bypass costly distribution

centers by labeling at originand shipping

• Avoid time-consuming hand-offs. Package and LTL ship-ments are entered directly into

the UPS package and freightdelivery systems

– Gain control of your shipments• Origin to destination tracking

of each shipment leaves noroom for uncertainty

• Less handling means a reducedrisk of error, loss and damage

• Access a single point of contactfor hands-on accountabilityand problem resolution

• Consolidated customs clear-ance means less paperwork toprocess and a reduced chanceof error

• Online tracking provides ship-ment status visibility for a highlevel of comfort and confi-dence 24/7

– Improve cash flow and customerservice• Faster deliveries and consistent

service mean reduced inven-tory ownership and increasedcustomer satisfaction

• Improve returns managementin the destination country

Imagine – no more calling backand forth between multiplesuppliers to find your shipment, or dealing with multiple invoicesin multiple currencies. With UPSTrade Direct, we’ll help you keepit simple.

UPS Trade DirectSM Cross Borderis available between Canada,Mexico and the U.S., and UPSTrade DirectSM Ocean is offeredfrom selected origins in Asia,Europe and South America.

For more information about UPS Trade Direct services, please contact UPS Supply ChainSolutions at 1-866-822-5336(toll-free) or 1-678-746-4365(outside the U.S.).

Essential Information

144

Terms and Conditions

Note: Visit UPS.com or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments or to request a pickup. Viewthe UPS Tariff at UPS.com.

The following paragraphs, along with the UPS Tariff, contain the general termsand conditions under which United ParcelService (“UPS”) is engaged in the trans-portation of small packages (including“Express Envelopes”) in its own territoryand jointly through interchange with itsaffiliates. The Terms and Conditions ofService in the UPS Rate and ServiceGuide are published periodically by UPS.The most current version of these Termsand Conditions of Service may be foundat the UPS Web site (UPS.com®) and isavailable at all local UPS offices. UPSreserves the right to unilaterally modifyor amend any portion of the UPS Tariff,the UPS Rate and Service Guide or theseTerms and Conditions of Service at anytime without prior notice. The currentversion of these Terms and Conditions ofService and any modifications or amend-ments supersede all previous UPS Rateand Service Guides. Any failure to enforceor apply a term or provision of the UPSRate and Service Guide or the UPS Tariffshall not constitute a waiver of that termor provision by UPS, and shall not diminishor impair UPS’s right to enforce such termor provision in the future.

UPS is engaged in the transportation of small packages via a variety ofservices, including UPS Air Services, UPS Hundredweight Air Services, UPS 3 Day SelectSM, UPS Hundredweight 3 Day Select, UPS Ground and UPSHundredweight Ground. “UPS AirServices” includes UPS Next Day Air®

Early A.M.®, UPS Next Day Air®, UPS NextDay Air Saver®, UPS 2nd Day Air A.M.®

and UPS 2nd Day Air®. For purposes ofthese Terms and Conditions of Service,“UPS Hundredweight Air Services”includes UPS Hundredweight Next DayAir, UPS Hundredweight Next Day AirSaver, UPS Hundredweight 2nd Day AirA.M. and UPS Hundredweight 2nd DayAir. (Note: UPS reserves the right, in itssole discretion, to use any mode of trans-portation whatsoever to provide theservice selected by the shipper. Regard-less of the mode of transportation used,the effective UPS Rates for the serviceselected by the shipper shall apply.)

UPS is likewise engaged in the transporta-tion of packages via “UPS® SonicAir®.”

UPS is engaged in the international transportation of small packages via “UPS Worldwide Express PlusSM,” “UPS Worldwide Express NA1SM,” “UPSWorldwide ExpressSM,” “UPS WorldwideExpeditedSM,” “UPS 3 Day SelectSM FromCanada” and “UPS Standard” services. All packages shipped internationallycovered under a single UPS Waybill shall be considered a single shipment.

Except in UPS Hundredweight and inter-national shipments, each package orarticle shall be considered a separate and distinct shipment.

A “source document,” as referencedbelow, is a document provided by UPS for the purpose of shipping a package via UPS.

A “UPS automated shipping system,” as referenced below, is a UPS OnLine®

system or a UPS OnLine® Compatiblevendor shipping system that meets UPS OnLine requirements at the time of shipment.

Commodities Handled and Restrictions on ServiceUPS holds itself out to transport generalcommodities, as usually defined, subjectto the following restrictions:

(a) No service shall be rendered in thetransportation of any package orarticle with an actual weight of morethan 150 pounds, or exceeding 108inches in length, or exceeding a totalof 165 inches in length and girthcombined. Additional charges, includ-ing an Over Maximum Limits charge(Over Maximum Weight [$50 U.S.],Over Maximum Length [$50 U.S.] or Over Maximum Size [$50 U.S.]),may apply to any such packagetendered for transportation. Refer to the UPS Tariff for details.

(b) No service shall be rendered in thetransportation of any of the prohibitedarticles listed in the applicable UPSservice guide or UPS Tariff.

(c) No service shall be rendered in thetransportation of articles of unusualvalue (as defined in the UPS Tariff),

including packages having a value ofmore than $50,000 (U.S.); or of pack-ages having a value of more than$5,000 (U.S.), shipped as a result of a request for service made throughthe Internet by a shipper who has aUPS Internet Shipping account only;or of packages having a value of morethan $1,000 (U.S.) returned via PrintReturn Label, Print and Mail ReturnLabel, Electronic Return Label or 1 UPS Pickup Attempt Return Services;or of packages having a value of morethan $500 (U.S.) shipped via a UPSDrop Box, or of Prepaid Letters havinga value of more than $100 (U.S.). UPSreserves the right, but is not required,to return to the shipper any packagecontaining an article of unusual value.Such return will be made solely atthe shipper’s expense.

(d) No service shall be rendered in theinternational transportation of pack-ages containing jewelry (not includ-ing costume jewelry) having a valueof more than $500 (U.S.).

(e) Hazardous Materials, defined as thosematerials regulated under Title 49 ofthe Code of Federal Regulations (49C.F.R.), and International DangerousGoods, defined as those materialsregulated by the International CivilAviation Organisation (ICAO) andpublished in the International AirTransport Association (IATA) DangerousGoods Regulations, are accepted fortransportation only as a contractualservice. To receive Hazardous Materialsor International Dangerous Goodsservice, the shipper must sign acontract and agree to the provisionsset forth in the approved UPS Agree-ment for Transportation of HazardousMaterials or the approved UPS Agree-ment for Transportation of InternationalDangerous Goods. All shipments,including shipments containingHazardous Materials or InternationalDangerous Goods, will be acceptedfor transportation only according tothe terms and conditions contained inthe UPS Tariff. Access the UPS Termsand Conditions of Service at UPS.comor contact UPS for specific informa-tion, including a list of “Common

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Items That May Be Classified asHazardous Materials.” For more infor-mation about Hazardous Materials,please refer to the UPS HazardousMaterials Guide.

(f) Other Regulated Materials (ORM-D)packages are accepted for trans-portation without Hazardous MaterialsShipping Papers within the 48 con-tiguous United States when properlyclassified, packaged, marked andshipped via UPS Ground or UPS GroundHundredweight Service. UPS StandardTo Canada service is available forORM-D shipments without a contract,provided the shipper has reviewedthe required checklist and servicerestrictions with a UPS representative.ORM-D (Consumer Commodity) pack-ages shipped via UPS Air Services andUPS 3 Day Select within the UnitedStates and Puerto Rico, as well as all UPS Worldwide service offeringsinternationally, are accepted for trans-portation on a contractual basis only.

(g) No service shall be rendered in thetransportation of hazardous waste.Hazardous waste is a solid waste thatmeets any of the criteria of hazardouswaste as described in Section 261.3of Title 40 of the Code of FederalRegulations.

(h) UPS transports packages containingalcoholic beverages only among andwithin a limited number of states, as determined by UPS, and subject to applicable state law therein. UPSmay offer service to additional stateson a contractual basis provided theshipper signs a contract and agrees tothe provisions set forth in the approvedUPS Agreement for the Transportationof Wine Shipments. All packagescontaining alcoholic beverages musthave a UPS label requesting an adultsignature upon delivery. Packagescontaining alcoholic beverages arealso subject to certain other condi-tions. Access the UPS Terms andConditions of Service at UPS.com orcontact UPS for specific information,including a list of states where UPScurrently provides transportation ofalcoholic beverages. It is the respon-sibility of the shipper to ensure that

a shipment tendered to UPS does not violate any federal, state,provincial or local laws or regulationsapplicable to the shipment.

(i) Various states restrict the sale and/ortransportation of tobacco products.Shippers are prohibited from ship-ping, and no service shall be renderedin the transportation of, any tobaccoproducts that shippers are not autho-rized to ship under applicable statelaw or that are addressed to recipi-ents not authorized to receive suchshipments under applicable state law.

(j) UPS does not regularly provideservice for packages containing liveanimals. (The term “animal” as usedhere refers to anything living, exceptplants.) UPS will only accept packagescontaining live animals for shipmentwithin the United States on an excep-tion basis. Transportation for packagescontaining live animals is limited,must be prearranged, and as with allother packages, will be provided onlyaccording to the terms and conditionscontained in the UPS Tariff.

(k) UPS does not provide a protectiveservice for the transportation ofperishable commodities or of com-modities requiring protection fromheat or cold. Such commodities willbe accepted for transportation solelyat the shipper’s risk for any damagearising from the transportation.Shippers shall not file claims for, andUPS shall not be liable to shippers or any third parties for, any damagearising from the transportation ofperishable commodities or commodi-ties requiring protection from heat or cold, regardless of whether thepackage is delivered pursuant to anapplicable UPS Service Guarantee or is delayed in transit. UPS reservesthe right to dispose of any package inthe UPS system containing a perish-able commodity that, in UPS’s solediscretion, is deemed to be unsafe or unsanitary.

(l) C.O.D., Call Tag, Verbal Confirmationof Delivery, Hold for Pickup and UPSReturn Services are not available forinternational shipments.

(m) All shipments, including shipmentscontaining firearms, will be acceptedfor transportation only according tothe terms and conditions contained in the UPS Tariff. A UPS label, request-ing an adult signature upon delivery,must be affixed to each package con-taining a firearm. Access the Termsand Conditions of Service at UPS.comor contact UPS for more informationconcerning the transportation of fire-arms, including handguns.

(n) UPS reserves the right to assess theshipper an additional charge, set forthin the UPS Rates in effect at the timeof shipping, when: the shipperrequests UPS to obtain a signature or an adult signature upon deliveryand an approved UPS label is affixedto the package indicating suchrequest; the shipper requests UPSto obtain a signature or an adultsignature upon delivery and anapproved UPS label is not affixed tothe package indicating such request;or, the shipper tenders a packagethat, based upon its contents, requiresan approved UPS label requesting an adult signature upon delivery, and no such label has been affixed to the package.

(o) Shippers are prohibited from ship-ping and UPS will not accept fortransportation packages containingany Hazardous Materials requiringshipping papers (defined as thosematerials regulated under Title 49 of the Code of Federal Regulations[49 C.F.R.]), firearms or ammunition,or articles that UPS is not authorizedto accept or that UPS states in theUPS Tariff or in these Terms andConditions of Service that it will not accept, when such packages are presented for shipment at a UPS Authorized Shipping Outlet orUPS Commercial Counter. HazardousMaterials (except ground ORM-D)cannot be picked up via On-CallPickupSM service, or retrieved via any UPS Return Service.

(p) UPS cannot deliver to a P.O. box. The shipper must make every effortto obtain a street address. If theshipper should use a P.O. box address,

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Terms and Conditions

the recipient’s phone number mustbe included. A package addressed to a P.O. box may experience delays,will not be covered by any UPSService Guarantee and will be subjectto an Address Correction charge.Army Post Office (APO) and FleetPost Office (FPO) addresses are not accepted.

(q) No service shall be rendered in thetransportation of human remains,fetal remains, human body parts or components thereof. Packagescontaining Diagnostic Specimens as described in 49 C.F.R. 173.199,which are prepared in accordancewith all aspects of 49 C.F.R. 173.199,will be accepted for transportation.Transportation of other biologicalmaterials is limited, must be pre-arranged and will only be providedunder the following conditions: theshipper has received prior writtenauthorization from UPS for the specificpackage tendered; and, the shipperrequests service in accordance withthe conditions set forth in the writtenauthorization from UPS for the pack-age tendered. Any package contain-ing biological materials shall beconsidered a perishable commodityand will be accepted for transportationsolely at the shipper’s risk for anydamage arising from transportation.

Prohibited by LawIt is the responsibility of the shipper to ensure that a shipment tendered toUPS does not violate any federal, state,provincial or local laws or regulationsapplicable to the shipment. No serviceshall be rendered by UPS in the transpor-tation of any shipment that is prohibitedby law or regulation of any federal, state,provincial or local government in theorigin or destination country.

Right of InspectionUPS reserves the right, but is not required,to open and inspect any package tenderedto it for transportation.

PackagingIt is the responsibility of the shipper toensure that proper packaging is used and that the contents of packages areadequately and securely packed, wrappedand cushioned for transportation. The use

of UPS-provided packaging is not a guar-antee that an item is sufficiently packagedfor transportation. UPS does not providespecial handling for packages bearing“Fragile,” package orientation markings(e.g., “UP” arrows or “This End Up” mark-ings) or any other similar such markings.

Refusal of ServiceUPS reserves the right to refuse to provideservice, among other reasons, for anypackage that by reason of the dangerousor other character of its contents may, in the sole judgment of UPS, soil, taint or otherwise damage other packages orUPS’s equipment, or that is improperly or insecurely packed or wrapped. Pack-ages must be so packed or wrapped as to meet the requirements set forth in the International Safe Transit AssociationProcedure 1A.

In addition, UPS reserves the right eitherto refuse to provide service for any pack-age to or from any location, or to providealternative service arrangements when,among other reasons, UPS, in its solediscretion, deems that it is unsafe oreconomically or operationally imprac-ticable to provide service.

Authorized Shipping OutletsUPS Authorized Shipping Outlets orCommercial Counters (collectivelyreferred to within this paragraph as“ASOs”) are independently owned andoperated businesses and are not agentsof UPS. UPS assumes no liability otherthan to the ASO, as the shipper of thepackage, for lost, damaged or delayedshipments sent via the ASO. Any suchliability to the ASO is subject to thelimitations set forth in the UPS Tariff andthese Terms and Conditions of Service. All inquiries regarding packages shippedvia ASOs must be directed to the ASO.UPS will deal solely with the ASO in allmatters concerning packages shipped via an ASO, including, but not limited to:tracking/tracing requests; claims andguarantees; C.O.D. preparation and remit-tance; return of undeliverable packagesand Express Envelopes; proper packagingand labeling; and billing. Even if UPSresponds directly to ASO customersregarding tracking requests, UPS will notbe liable to those customers. ASOs aresolely responsible for the issuance of any

refunds and claims to those who shippedpackages via the ASO. The ASO agrees not to ship any articles which UPS doesnot accept for transportation. ASOs shallindemnify and hold harmless UPS in anyaction against UPS arising from the loss,damage or delay of a package shippedvia an ASO.

Provisions for Customs Clearance of International PackagesThe shipper must provide requireddocumentation for customs clearance. By providing required documentation,the shipper certifies that all statementsand information relating to exportationand importation are true and correct.Furthermore, the shipper understandsthat civil and criminal penalties, includingforfeiture and sale, may be imposed formaking false or fraudulent statements, or for violating U.S. laws on exportation(see e.g., 13 U.S.C. Section 305, 22U.S.C. Section 401, 18 U.S.C. Section1001, and 50 U.S.C. App. 2410).

When a shipment is tendered to UPS, UPS is thereby appointed as the agent for performance of customs clearance,where allowed by law. UPS is specifiedas the nominal consignee for the purposeof designating a customs broker to performcustoms clearance. Local authorities mayrequire documentation confirming thatUPS has been designated as the nominalconsignee.

Customs penalties, storage charges or other expenses incurred as a result of an action by customs or failure by theshipper or consignee to provide properdocumentation or to obtain a requiredlicense or permit will be charged to theconsignee along with any applicable dutyand tax. However, the shipper is liable forall charges in the event of non-paymentby the consignee. UPS provides broker-age service through UPS Supply ChainSolutionsSM brokerage offices (formerlyUPS Customhouse Brokerage offices),designated by UPS for handling smallpackage customs clearance of UPSWorldwide Express Plus, UPS WorldwideExpress NA1, UPS Worldwide Express,UPS Worldwide Expedited and UPS 3 DaySelect From Canada shipments at noadditional charge. Other UPS SupplyChain Solutions customs brokerageoffices charge fees for clearance of small packages and freight.

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Additional charges may apply forcomplex customs-clearance procedures,which include, but are not limited to, the following:

– Clearance procedures involving agovernment agency other than customs

– Customs Bonds

– Drawbacks

– Formal entries involving more than five tariff lines

– Live Entries

– Marking Attendance

– Temporary Import Bonds (T.I.B.)

UPS will prepay duties and taxes on behalfof the payer. For importation into theUnited States, a fee, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedand billed to the importer. A fee may alsoapply for shipments to other countries.

In the event a Shipper’s Export Declaration(S.E.D.) is required and is not includedwith the export documents provided bythe shipper, UPS will prepare an S.E.D.,using the information on the UPS Waybillor other export documentation, on behalfof the shipper to facilitate export. Aprocessing fee, set forth in the UPS Ratesapplicable to the shipment in effect atthe time of shipping, will be assessedand billed to the shipper.

UPS may prepare a Certificate of Originfor goods manufactured and originatingwithin the United States on behalf of theshipper when one is required but notincluded with the export documentsprovided by the shipper. A processing fee,set forth in the UPS Rates applicable to theshipment in effect at the time of shipping,will be assessed and billed to the shipper.

Unless otherwise restricted for the desti-nation country, the shipper may elect topay duty and tax, or duty only, by showingsuch instructions on the export documen-tation and on the UPS Waybill. Theseoptions are available only to shippers witha UPS account. An additional charge, setforth in the UPS Rates applicable to theshipment in effect at the time of shipping,will be assessed. These services are notavailable if any or all of the shippingcharges are billed to the consignee, or ifa consignee chooses a broker other thanUPS Supply Chain Solutions brokerage

offices (formerly UPS CustomhouseBrokerage offices), designated by UPS for handling small package customs clear-ance. Other UPS Supply Chain Solutionscustoms brokerage offices charge fees forclearance of small packages and freight.

ZIP Code/Postal Code InformationThe consignee’s ZIP Code is a required partof the address for domestic shipments.When available, ZIP+4® should be used.

The consignee’s postal code, telephonenumber and contact name are requiredparts of the address for internationalshipments.

Pickup ChargeUPS reserves the right to assess asurcharge, set forth in the UPS Ratesapplicable to the shipment in effect at thetime of shipping, for the pickup of prepaidshipments or UPS 3 Day Select or UPSGround Return Service packages, whenno other packages are to be picked up.

UPS® SonicAir® Service GuaranteeOn-schedule delivery of UPS SonicAirpackages, where such services are avail-able, to every address in the UnitedStates, and to all international destinationsserved, is guaranteed pursuant to the UPSSonicAir shipping document and the UPSSonicAir Terms and Conditions availableat https://www.sonicair.ups.com barringcircumstances out of UPS SonicAir’scontrol, including, but not limited to, the following: airline delays; failure,unavailability or refusal of a person torelease for pickup or accept delivery ofthe shipment; acts of God; acts of publicauthorities acting with actual or apparentauthority; acts or omissions of customs or similar authorities; the application of security regulations imposed by thegovernment, or otherwise applicable to the delivery location; riots, strikes,lock-outs, work stoppages or other labor disputes; war, military actions orpolice actions; acts of terrorism; civilcommotions; disruptions in air or groundtransportation networks, such as weatherphenomena; and natural disasters.

Any shipments delayed or not permittedpursuant to the UPS SonicAir Terms andConditions or shipped in violation of thoseterms and conditions are not subject tothis service guarantee and are subject to

full shipping charges plus any applicablepenalties regardless of actual delivery.

For additional terms and conditions, referto the UPS SonicAir shipping document andthe UPS SonicAir Terms and Conditionsavailable at https://www.sonicair.ups.com.

UPS Service GuaranteeUPS guarantees on-schedule delivery ofpackages shipped via UPS Air Services,where such services are available, toevery address in the United States.

UPS guarantees on-schedule delivery ofpackages shipped via UPS HundredweightAir Services, where such services areavailable, to every address in the 48contiguous states.

UPS guarantees on-schedule delivery of packages shipped via UPS Next Day Air and UPS 2nd Day Air, where suchservices are available, to every address in Puerto Rico.

UPS guarantees on-schedule delivery ofpackages shipped via UPS 3 Day Selectand UPS Hundredweight 3 Day Select,where such services are available, toevery address in the 48 contiguous states.

UPS guarantees on-schedule delivery ofpackages shipped via UPS Ground andUPS Hundredweight Ground, where suchservices are available, to every address in the 48 contiguous states.

UPS guarantees on-schedule delivery of packages shipped via UPS WorldwideExpress Plus, UPS Worldwide ExpressNA1, UPS Worldwide Express, UPSWorldwide Expedited, UPS 3 Day SelectFrom Canada and UPS Standard, wheresuch services are available and providedthat the customs clearance is performedby the UPS Supply Chain Solutionsbrokerage offices designated by UPS for clearing these products and there is not a delay caused by certain eventsbeyond our control, such as a govern-ment agency hold.

Customs clearance for the products listedabove are provided by the UPS SupplyChain Solutions brokerage offices(formerly UPS Customhouse Brokerageoffices) designated for handling smallpackage customs clearance. Other UPSSupply Chain Solutions customs broker-age offices charge fees for clearance ofsmall packages and freight.

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Terms and Conditions

“Business day” means Monday throughFriday except the following holidays:

– New Year’s Day

– Memorial Day

– Independence Day

– Labor Day

– Thanksgiving Day

– Day after Thanksgiving Day*

– Christmas Day

– New Year’s Eve*

In the event UPS fails to attempt deliverywithin the time published on the UPS Website, or as provided when 1-800-PICK-UPSis called, UPS, at its option, will eithercredit or refund the transportation chargesfor each such package to the payer only,upon request, subject to the followingconditions. This is the sole remedy avail-able under the UPS Service Guarantee.

(a) UPS’s guaranteed delivery schedulehas been obtained by referencingUPS’s Web site or contacting a UPSCustomer Service office.

(b) Each package is properly recorded on a UPS source document or in aUPS automated shipping system.

(c) Each package in a shipment bears the appropriate UPS tracking labeland an address label, or a combinedlabel generated by a UPS automatedshipping system, showing the con-signee’s correct name, deliverableaddress (UPS cannot deliver to a P.O. box) and ZIP Code (or postalcode for international shipments). In addition, UPS reserves the right, in its sole discretion, to refuse tohonor a request for a credit or refundof shipping charges for a packagewhen that package is not accompaniedby a smart label and timely PackageLevel Detail (PLD) information, asdefined in the UPS Tariff, at the timethe package is tendered to UPS.

(d) Each UPS 2nd Day Air A.M. packageis addressed to a commercial, notresidential, address. A residentialdelivery is defined as provided in theUPS Tariff and in this service guide.

(e) Each package in a shipment bears aUPS Saturday Delivery routing label when optional Saturday service is requested and available.

(f) Each package in a shipment is ten-dered to UPS during UPS’s publishedbusiness hours.

(g) UPS is notified in writing or by tele-phone of a service failure withinfifteen (15) calendar days from thedate of scheduled delivery and isadvised of the consignee’s name andaddress, date of shipment, packageweight and UPS tracking number.

(h) For UPS Worldwide Expedited ship-ments, the guarantee shall apply only to shipments originating in, ordestined for, the United States, andwhen the billed party is resident inthe United States and is responsiblefor all shipping charges.

Under no circumstances shall UPS beliable for any special, incidental orconsequential damages, including, butnot limited to, damages arising fromdelayed delivery or failure to attemptdelivery in accordance with the UPSService Guarantee. Under no circum-stances shall UPS be liable for anydamages whatsoever for delayeddelivery, except as specifically providedfor shipments made under the UPSService Guarantee.

The guarantee does not apply to UPSshipments that are delayed due to causesbeyond UPS’s control, including, but notlimited to, the following: the unavail-ability or refusal of a person to acceptdelivery of the shipment; acts of God;acts of public authorities acting withactual or apparent authority; acts oromissions of customs or similar authorities;insufficient information provided by acustomer; Hazardous Materials packagesimproperly offered for transport; theapplication of security regulationsimposed by the government, or other-wise applicable to the delivery location;riots, strikes or other labor disputes; civil commotions; disruptions in air or ground transportation networks; and natural disasters.

UPS reserves the right to refuse anyrequest for a credit or refund when suchrequest is either (a) made by, or (b) basedon information obtained by, a party otherthan the payer of the shipping charges.

The guarantee does not apply to UPSCommercial and Residential Ground ship-ments that are picked up or scheduled to be delivered between December 12and December 24.

Deliveries Attempted Three Times without Extra ChargeIf UPS is unable to complete delivery of a package, a notice will be left at theconsignee’s address stating that deliveryhas been attempted. Thereafter, a secondand, if necessary, a third attempt to deliverthe package will be made without addi-tional charge.

Special Handling of Undeliverable PackagesDomestic packages refused by theconsignees, or which for any other reasoncannot be delivered, will be promptlyreturned to the shipper withoutadditional charge.

International shipments refused by the consignees, or which for any otherreason cannot be delivered, will be held,and UPS will attempt to contact theshipper for further instructions. Theshipper will be responsible for paymentof all charges, including, but not limitedto, forwarding, disposal or return trans-portation charges, as well as any dutyand tax, if applicable.

Interruption of ServiceUPS shall not be liable for any inter-ruption of service due to causes beyondits control, including, but not limited to,the following: the unavailability orrefusal of a person to accept delivery ofthe shipment; acts of God; acts of publicauthorities acting with actual or apparentauthority; acts or omissions of customs orsimilar authorities; insufficient informa-tion provided by a customer; HazardousMaterials packages improperly offered for transport; the application of securityregulations imposed by the government,or otherwise applicable to the deliverylocation; riots, strikes or other labordisputes; civil commotions; disruptions in air or ground transportation networks;and natural disasters.

*Delivery of Air and Inter-national packages only.

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UPS RatesThe applicable UPS Rates are determinedon the basis of package and shippercharacteristics, and are therefore subjectto change. Shippers who have a UPSdaily pickup account and/or a customizedshipping agreement with UPS will receivelower Daily Rates. Daily Rates are alsoavailable upon request to shippers whoreceive On-Demand Rates and havemultiple shipping accounts at a locationwith a UPS daily pickup account and/orsustained shipping revenue of at least$105 each week for a consecutive six-month period. Shippers not eligible forDaily Rates will be subject to higher On-Demand Rates.

Shippers who receive Daily Rates, but nolonger meet criteria to qualify for DailyRates, will be charged On-Demand Rateswithout further notice from UPS. Shippersreceiving On-Demand Rates who believethat they may qualify for Daily Ratesbased on a change in their package andshipper characteristics must contact UPSin order to be considered for Daily Rates.Upon request, UPS will then determinewhether the shipper is eligible for DailyRates, in UPS’s discretion. Any ratechanges will be applied prospectivelyonly, and shippers will not be entitled toany refunds or credits for charges or ratespreviously assessed, even if the shipperwas previously eligible for Daily Rates.

All shippers who process and pay forshipment of packages at UPS CustomerCenters will be subject to higher RetailRates. Shippers who bring packages toUPS Customer Centers that are processedand billed to a UPS account or processedand billed through UPS.com will receivetheir applicable On-Demand Rates orDaily Rates.

If a shipper selects a UPS service to adestination for which only a higher levelof service is available, UPS will substitutethe next higher level of available serviceand will charge the corresponding ratefor the substituted service.

UPS may refer to the “UPS ExpressEnvelope” and the “UPS Letter” inter-changeably. The Letter rate applies onlyto shipments sent in UPS Express Envelopeor UPS Letter packaging.

Billing Optionsfor Domestic ShipmentsUnless otherwise agreed to in writing by UPS, shipping charges will be billed to the shipper.

UPS accepts shipments for Collect billingand Third-Party billing provided theconsignee or third party has a valid UPSaccount number and has agreed to acceptthe charges.

A processing fee, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be chargedfor a missing or invalid account numberwhen either Collect billing or Third-Partybilling has been selected on the sourcedocument or in a UPS automated shippingsystem. An account number is invalid ifit is the wrong account number for thebill-to party or if it is the account numberfor a consignee or third party who fails to pay the shipping charges. In the eventof non-payment by the consignee or thirdparty, the charges will be billed to theshipper. Regardless of the billing optionselected, some charges, including, butnot limited to, address correction charges,will be billed to the shipper.

Billing Options for International ShipmentsThe amount billed includes, but is notlimited to, shipping charges, duties andtaxes, if applicable. Unless otherwiserestricted in the origin or destinationcountry, the carrier provides thefollowing billing options:

(a) Prepaid – The shipper pays allshipping charges, and the consignee pays duty/tax/V.A.T., if applicable.

(b) Freight Collect – The consignee paysshipping charges and duty/tax/V.A.T., if applicable.

(c) FOB – The shipper pays shippingcharges to the port of export, and the consignee pays the balance.

(d) C&F – The shipper pays shippingcharges to the port of import, and the consignee pays the balance.

(e) Delivered Duty Paid, V.A.T. Unpaid –The shipper pays all shipping chargesand the destination country’s duty,

if applicable. The consignee pays the balance, such as V.A.T.

(f) Bill Duty, Tax and Shipping Charges to Shipper (Free Domicile) – Theshipper pays the destination country’sduty and tax, if applicable, in addi-tion to all shipping charges.

(g) Third-Party Prepaid – The third partypays shipping charges and thereceiver pays duty/tax/V.A.T., ifapplicable.

(h) Third-Party Freight Collect – The thirdparty pays shipping charges and duty/tax/V.A.T., if applicable. For U.S.shippers, the shipping charges andduty/tax/V.A.T. can be billed tothird parties via the Free Domicilebilling option. An additional surchargemay be applied when selecting theFree Domicile billing option.

UPS reserves the right in its sole discre-tion to request advance payment ofshipping charges for any package sentto any international destination.

For all shipments where the shipper isnot paying the shipping charges, theshipper must notify the bill payer prior to shipping. The shipper is liable for payment in the event of non-payment by the consignee or a third party. Allshipments must have a valid UPS billingoption indicated on the waybill. Regard-less of the billing option selected, somecharges, including, but not limited to,address correction charges, will bebilled to the shipper.

Disbursement FeeIn order to expedite customs clearance,UPS may advance duties and taxes onbehalf of the payer as dictated by thebilling option selected. A DisbursementFee based on the amount advanced willbe assessed and billed to the payer.

Currency Conversion RateCharges to a payer’s account in a foreigncurrency will be converted to the payer’scurrency using a weekly exchange ratesecured through Major Money CenterBanks, plus an exchange fee, set forth inthe UPS Rates applicable to the shipmentin effect at the time of shipping.

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Terms and Conditions

Payment of ChargesFor purposes of this section, the term“Charges” means all applicable transpor-tation and other charges, including, butnot limited to, all applicable accessorialcharges, surcharges, additional handlingcharges and late payment fees.

UPS’s payment terms require payment of all Charges within seven (7) days afterreceipt of the UPS bill. The UPS Tariffcontains provisions for a late payment feeon past due balances (including, withoutlimitation, any previously assessed butunpaid late payment fees), and theshipper agrees to pay such late paymentfees as may be assessed by UPS.

Notwithstanding any billing or paymentoption selected at the time of shipment,the shipper is ultimately liable for andagrees to pay all Charges, including in the event of insolvency, bankruptcy, non-payment or refusal to pay by theconsignee or third party.

UPS reserves the right to bill for Chargesbased upon the characteristics of, andservices requested for, packages actuallytendered to UPS. UPS reserves the rightto audit invoices to verify service selec-tion, package or shipment weight;applicability of any Charges; and to makeappropriate adjustments. If Charges arepaid for by credit card, the shipperexpressly authorizes UPS to assess anyCharges and to obtain payment of theCharges by use of the credit card.

If a shipper submits package informationto UPS (through an automated shippingsystem, source document or UPS InternetShipping) and does not subsequentlytender such package to UPS, it is theshipper’s sole responsibility to request anadjustment. Shippers who fail to do sowill be liable for all applicable Charges.

Shippers requesting an invoice adjust-ment (e.g., adjustment based on anincorrect rate, billable weight, accountnumber or type of service, etc.) or arefund due to a duplicate payment mustnotify UPS of the request within 180 days after receiving the contested bill. A partial payment against an invoice isnot considered a request for an invoiceadjustment.

Residential DeliveryA residential delivery is defined asdelivery to a location that is a home,including a business operating out of a home that does not have an entranceopen to the public.

UPS Return ServicesUPS ReturnsSM

Authorized Return Service (ARS) – ARS is a contractual service that allows theshipper to order preprinted labels to sendto their customer. The shipper signs anagreement based upon the average weightand zone of their package characteristics.Upon execution of the agreement, theshipper calls 1-800-PICK-UPS to orderreturn labels that are preprinted with thereturn address designated in the contract.Upon receipt of the preprinted returnlabels, the shipper encloses the returnlabel with the outbound shipment ormails the label to the recipient separately.The recipient affixes the label to the UPS-compatible package and takes thepackage to an approved return location,gives it to a UPS service provider or calls 1-800-PICK-UPS to request a pickup for an additional fee. Packages can bereturned from any address in the 50states with ARS, where this service isavailable, via UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select and UPSGround. Upon delivery of the package,the original shipper is billed the ratebased upon the contract. There is noadditional accessorial charge.

Print Return Label – Packages can bereturned from any address in the 50states with Print Return Label service,where this service is available, via UPSNext Day Air, UPS 2nd Day Air, UPS 3 DaySelect and UPS Ground.

Print Return Label service is not availablevia UPS Next Day Air Early A.M., UPS NextDay Air Saver or UPS 2nd Day Air A.M.

The value limit for each Print ReturnLabel package is $1,000 (U.S.).

When requested via WorldShip®, UPSInternet Shipping or UPS CampusShipTM, a return label will be generated for thepackage. Upon delivery, a packagereturned using a Print Return Label willbe charged the rate calculated from thepickup location to the destination via theservice selected. An additional charge for

each Print Return Label package will beassessed when Print Return Label serviceis requested. The applicable charges willbe those set forth in the UPS Rates ineffect at the time the charge is applied.

Electronic Return Label – Packages canbe returned from any address in the 50states with an Electronic Return Label,where this service is available, via UPSNext Day Air, UPS 2nd Day Air, UPS 3 Day Select and UPS Ground.

Electronic Return Label service is notavailable via UPS Next Day Air Early A.M.,UPS Next Day Air Saver or UPS 2nd DayAir A.M.

The value limit for each Electronic ReturnLabel package is $1,000 (U.S.).

When requested via WorldShip, UPSInternet Shipping or UPS CampusShip, a return label will be generated for thepackage. Upon delivery, a packagereturned using an Electronic Return Labelwill be charged the rate calculated fromthe pickup location to the destination via the service selected. An additionalcharge for each Electronic Return Labelpackage will be assessed when ElectronicReturn Label service is requested. Theapplicable charges will be those set forthin the UPS Rates in effect at the time thecharge is applied.

Print and Mail Return Label – Packagescan be returned from any address in the 50 states with Print and Mail ReturnLabel service, where this service is avail-able, via UPS Next Day Air, UPS 2nd DayAir, UPS 3 Day Select and UPS Ground.

Print and Mail Return Label service is not available via UPS Next Day Air EarlyA.M., UPS Next Day Air Saver or UPS 2ndDay Air A.M.

The value limit for each Print and MailReturn Label package is $1,000 (U.S.).

When requested via WorldShip or Returnson the Web, a return label will be gen-erated for the package. Upon delivery, apackage returned using a Print and MailReturn Label will be charged the ratecalculated from the pickup location tothe destination via the service selected.An additional charge for each Print and Mail Return Label package will beassessed when Print and Mail ReturnLabel service is requested. The applicable

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charges will be those set forth in the UPS Rates in effect at the time the chargeis applied.

UPS Returns Plus1 UPS Pickup Attempt – Packages can beretrieved from any address in the 50 stateswith 1 UPS Pickup Attempt service,where this service is available, via UPSNext Day Air, UPS 2nd Day Air, UPS 3 DaySelect and UPS Ground.

1 UPS Pickup Attempt service is notavailable via UPS Next Day Air Early A.M.,UPS Next Day Air Saver or UPS 2nd DayAir A.M.

The value limit for each 1 UPS PickupAttempt service package is $1,000 (U.S.).

When requested via WorldShip, UPSInternet Shipping, UPS CampusShip, aUPS OnLine Compatible vendor shippingsystem or Returns on the Web, UPS willpick up a package and return it to thedesignated address. Upon delivery, a package returned using 1 UPS PickupAttempt service will be charged the ratecalculated from the pickup location tothe destination via the service selected.An additional charge for each 1 UPSPickup Attempt service package will beassessed when 1 UPS Pickup Attemptservice is requested. The applicablecharges will be those set forth in the UPS Rates in effect at the time thecharge is applied.

3 UPS Pickup Attempts – Packagesdelivered in the 50 states can beretrieved using 3 UPS Pickup Attemptsservice, where this service is available,via UPS Next Day Air, UPS 2nd Day Air,UPS 3 Day Select and UPS Ground.

3 UPS Pickup Attempts service is notavailable via UPS Next Day Air Early A.M.,UPS Next Day Air Saver or UPS 2nd DayAir A.M.

The value limit for each 3 UPS PickupAttempts service package is $50,000(U.S.).

When requested via WorldShip, UPSInternet Shipping, UPS CampusShip, aUPS OnLine Compatible vendor shippingsystem or Returns on the Web, UPS willpick up a package and return it to theshipper. Upon delivery, a packagereturned using 3 UPS Pickup Attemptsservice will be charged the rate calculated

from the pickup location to the destina-tion via the service selected. An additionalcharge for each 3 UPS Pickup Attemptsservice package will be assessed when 3UPS Pickup Attempts service is requested.The applicable charges will be those set forth in the UPS Rates in effect at thetime the charge is applied.

Call Tag – Packages delivered in the 48contiguous states can be retrieved with a Call Tag via UPS Ground service (doesnot apply to Hazardous Materials pack-ages requiring shipping papers).

Call Tag service is not provided via UPSAir Services or UPS 3 Day Select.

The value limit for each Call Tag packageis $50,000 (U.S.).

When requested by the shipper, UPS willpick up a package and return it to theshipper. A Call Tag service package willbe charged the rate calculated from thepickup location to the destination plus an additional charge for each Call Tagservice package will be assessed whenCall Tag service is requested. The appli-cable charges will be those set forth in the UPS Rates in effect at the time the charge is applied.

The UPS Service Guarantee does not applyto shipments made using a Call Tag.

UPS ReturnsSM on the WebUPS Returns on the Web service is a con-tractual service initiated by a merchant’send-users. The end-user starts the processvia the merchant’s Web site. After theend-user completes a return form, theprogram generates a return authorizationcode and package-tracking number,which are coded onto a return label thatis transferred to the end-user via theirWeb browser. End-users can then printand affix the label to the package theywish to return. The UPS Returns on theWeb solution can also be used by phonerepresentatives at the merchant site.Upon delivery, the shipper is billedaccording to the terms in the contract.The value limit per package for the Web-browser Return Label, Returns on theWeb Print Return Label, Print and MailReturn Label and 1 UPS Pickup Attemptservices is $1,000 (U.S.).

The value limit per package for Returnson the Web 3 UPS Pickup Attempts is$50,000 (U.S.).

C.O.D. PackagesC.O.D. means, for all purposes, Collect On Delivery. UPS accepts C.O.D. packagesfor delivery throughout the United Statesand Puerto Rico.

Preparation and Listing of C.O.D. Packages:C.O.D.s are accepted for amounts up to$50,000 (U.S.) per package. Shippers notusing a UPS automated shipping systemmust prepare and attach to each C.O.D.package a UPS C.O.D. tag showing theamount to be collected and must entersuch amount on the UPS source documentin the space provided for that purpose.Each package in a UPS HundredweightC.O.D. shipment must carry a C.O.D. tagfor the goods contained in that package.

Shippers using a UPS automated shippingsystem will generate, and apply to eachC.O.D. package, a system-generatedaddress label with a C.O.D. bar code andthe amount to be collected for eachindividual package.

Responsibility for C.O.D.s: Upon deliveryof each C.O.D. package, UPS will attemptto collect the amount shown on theC.O.D. tag or the system-generated labelattached to the package and transmit tothe shipper the amount so collected(subject to the provisions of UPS TariffItem 485), or, if collection cannot bemade, will return the package to theshipper. The shipper must notify UPSwithin forty-five (45) days from the dateof shipment of a C.O.D. shipment if theshipper has not received payment of theC.O.D. amount, or any claim relatingthereto shall be deemed waived.

If collection cannot be made within three(3) delivery attempts or the consigneerefuses delivery, UPS will return thepackage to the shipper.

Consignee’s Checks in Payment ofC.O.D.s: Unless instructions to collect a cashier’s check or money order only are shown on the C.O.D. tag (in conformitywith the instructions on the tag) orsystem-generated label, UPS will accept a check or other negotiable instrumentissued by or on behalf of the consignee.When instructions to collect a cashier’scheck or money order only are clearlyindicated on the C.O.D. tag or system-generated label, UPS reserves the right toaccept a cashier’s check, a money order,

Essential Information

152

Terms and Conditions

an official bank check or other similarinstrument issued by or on behalf of theconsignee. All checks or other negotiableinstruments (including cashier’s checks,official bank checks, money orders andother similar instruments) tendered inpayment of C.O.D.s will be accepted byUPS based solely upon the shipper assum-ing all risk relating thereto including, but not limited to, risk of non-payment,insufficient funds, and forgery, and UPSshall not be liable upon any such instru-ment. All checks or other negotiableinstruments (including cashier’s checks,official bank checks, money orders andother similar instruments) will be trans-mitted to the shipper together with UPS’s own check if consignee check(s)collected are for less than the C.O.D.amount. Remittances (checks, moneyorders, etc.) received that are less thanthe C.O.D. dollar amount indicated by the shipper will be reimbursed for the full amount unless the variance of theamount remitted is less than $1 (U.S.).

Payment for any C.O.D. package of$10,000 or more must be received in a single check or other negotiableinstrument such as a cashier’s check,money order, official bank check orother similar instrument.

In the event that UPS accepts a personalor company check when a shipper hasproperly instructed UPS to collect acashier’s check or money order only, UPSreserves the right, in its sole discretion,to deposit into a UPS account thepersonal or company check collected and to provide the shipper with a checkissued by UPS.

In the event that a shipper timely notifiesUPS that it has not received payment ofthe C.O.D. amount, if UPS’s records showthat it collected a C.O.D. payment andthe remittance has not been cashed, UPS may, in its sole discretion, providethe shipper with a digital image of thecheck or money order along with a C.O.D.Remittance Verification in order to assistthe shipper in locating the missing C.O.D.payment. If the shipper is still unable tolocate the C.O.D. payment, UPS may, inits sole discretion, provide the shipperwith an indemnified C.O.D. check ormoney order, which is a digital image of the original payment collected by

UPS at the time of delivery and can bedeposited in a bank, provided that theoriginal check or money order has notpreviously been deposited or negotiated.If the indemnified check or money orderturns out to be invalid for any reason,including, but not limited to, insufficientfunds or forgery, UPS shall not be liableupon the instrument.

C.O.D. packages with an amount to becollected in excess of $500 (U.S.) will notbe accepted for transportation via a UPSDrop Box.

Entry of a C.O.D. amount is not a declara-tion of value for insurance purposes, nordoes the payment of the C.O.D. chargeconstitute payment of the premium forexcess value insurance.

Currency in Payment of C.O.D.s: UPS willnot accept currency in any amount forpayment of C.O.D. shipments.

Charges for C.O.D. Collections: An addi-tional charge, set forth in the UPS Ratesapplicable to the shipment in effect atthe time of shipping, will be assessed for each C.O.D. received for collection.

As with all packages, UPS will not beliable for any special, incidental or conse-quential damages for C.O.D. packages.

Weekly Service ChargeWhen daily pickup service is requestedand furnished, a weekly service charge,set forth in the UPS Rates applicable to the shipment in effect at the time ofshipping, will be applied. UPS will callupon each UPS daily pickup service ship-ping account once each business day topick up packages for delivery to all pointsserved without a special pickup requestand whether or not any packages areavailable for delivery.

The weekly service charge is based on a daily pickup account’s weekly billingtotal, as reflected in the UPS billingsystem. The weekly billing total may notnecessarily reflect all packages tenderedduring a calendar week.

The charges are as follows:

– $ 0 to $14.99 . . . . . . . . . . . . . . $16

– $15 to $59.99 . . . . . . . . . . . . . . $11

– $60 or more in weekly billed revenue . . . . . . . . . . . . . . $ 7

Quantum View NotifySM

Ship Notification ChargeUpon request, UPS will provide notifi-cation, as directed by the shipper, of a shipment requested by the shipper. An additional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedfor each successfully faxed shipnotification.

Saturday PickupUPS offers optional Saturday pickup ofUPS Next Day Air Early A.M., UPS NextDay Air, UPS Next Day Air Saver, UPS 2ndDay Air A.M. and UPS 2nd Day Air ship-ments for delivery to every address in the United States and Puerto Rico. Theshipper should contact UPS for informa-tion regarding UPS’s Saturday pickuparea. UPS Air Services shipments pickedup on Saturday receive the same deliverycommitment as UPS Air Services ship-ments picked up on Friday. Saturdaypickup service is provided by the follow-ing methods:

(a) A shipper may request Saturdaypickup by contacting a UPS CustomerService office on each Saturday,excluding holidays, that the service is needed.

(b) At the shipper’s option, UPS will call at the shipper’s premises everySaturday, excluding holidays, to pickup qualifying shipments. A servicecharge will be assessed if UPS callsat the shipper’s premises on Saturdayand there are no packages to bepicked up on that day.

An additional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedfor each UPS Air Services package or UPSHundredweight Air Services shipmenttendered to UPS on Saturday.

Saturday Delivery UPS offers optional Saturday delivery ofUPS Next Day Air Early A.M. and UPS NextDay Air Express Envelopes and packages,and UPS Hundredweight Next Day Airshipments. Saturday delivery is not avail-able for UPS Next Day Air Saver ExpressEnvelopes or packages. The shipper shouldcontact UPS for information regardingUPS’s Saturday delivery area. A Saturday

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Delivery routing label, provided by UPS,must be attached to each package.

The shipper may request optionalSaturday delivery of UPS WorldwideExpress Plus shipments (subject to valuelimits) and UPS Worldwide Express ship-ments to specific locations in Canada,Germany and the United Kingdom byindicating the selection of this option on the UPS source document or in a UPS automated shipping system and byattaching a Saturday Delivery routinglabel provided by UPS to each package.

Optional Saturday delivery of UPSWorldwide Express Plus and UPSWorldwide Express shipments fromspecific locations in designated countriesto specific locations in the United Statesmay be requested by indicating the selec-tion of this option on the UPS sourcedocument for each shipment.

An additional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedfor each UPS Next Day Air Early A.M. andUPS Next Day Air package and for eachUPS Worldwide Express Plus and UPSWorldwide Express shipment received forSaturday delivery. This charge is billed tothe payer of the transportation charges.

Hold for Pickup ServiceThe shipper may request UPS to hold a domestic package at a designated UPS facility for pickup by the consignee. For each such package, the shipper willcomplete an address label showing thewords “Hold for Pickup,” the consignee’sname, telephone number, the name of a contact person and the full address of the designated UPS facility. In addition,the shipper will apply a UPS Hold forPickup label below the address label on the package.

UPS will hold the package at the desig-nated facility and will attempt to contactthe consignee at the telephone numbershown on the label. Packages will usuallybe made available by 8:30 a.m. on thescheduled day of delivery. Packages notpicked up within five (5) business daysfrom the date of arrival will be returnedto the shipper.

UPS Next Day Air Early A.M. Verbal Confirmation of DeliveryThe shipper may request optional VerbalConfirmation of Delivery when shippingvia UPS Next Day Air Early A.M. Whenthis service is selected, UPS will call theshipper to confirm delivery on the day ofdelivery. An additional charge, set forth inthe UPS Rates applicable to the shipmentin effect at the time of shipping, will beassessed for each Verbal Confirmation of Delivery request and will be billed tothe payer of the transportation charges.

Invalid UPS Next Day Air Early A.M. Shipment ChargeUPS reserves the right to assess a charge,set forth in the UPS Rates applicable tothe shipment in effect at the time of shipping, for each UPS Next Day Air EarlyA.M. package shipped to a destinationoutside the UPS Next Day Air Early A.M.service area.

UPS Next Day Air and UPS 2nd Day Air ChargesFor Next Day Air services, there is noweight limit for Express Envelopes con-taining correspondence, urgent documentsand electronic media. When a Next DayAir service is selected, Express Envelopescontaining items other than those listedabove are subject to the correspondingrates for the applicable weight. The ship-per agrees to comply with the require-ments of the Private Express Statuteswhen using UPS 2nd Day Air A.M. andUPS 2nd Day Air services. Do not use UPS 2nd Day Air services to send lettersweighing over 13 ounces in the ExpressEnvelopes. For UPS 2nd Day Air services,Express Envelopes weighing one (1) poundor more are subject to the correspondingrates for the applicable weight.

Delivery Confirmation ServicesDelivery Confirmation – At the time ashipper tenders a domestic package toUPS, the shipper may request DeliveryConfirmation Service by indicatingDelivery Confirmation on the UPSShipping Record book or in a UPS auto-mated shipping system. Each DeliveryConfirmation response will include thedate of delivery and either the name of the recipient or the disposition of the package; or, in the event of a return,the response will indicate the reason

for the return and the date processed. An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed for each such response.All responses will be consolidated andprovided to the shipper in printed orelectronic format.

Delivery Confirmation Signature Required(domestic and international) – A shippermay request UPS to obtain the recipient’ssignature and to include it on the DeliveryConfirmation response. In such case, anadditional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessed.

Delivery Confirmation Adult SignatureRequired (domestic and international) –A shipper may request UPS to obtain thesignature of an adult 21 years of age orolder and to include it in the DeliveryConfirmation response. An additionalcharge, set forth in the UPS Rates appli-cable to the shipment in effect at thetime of shipping, will be assessed. UPS,in its sole discretion, will determine ifdelivery can be completed when such arequest is made, and may request photoidentification indicating the recipient’sage, before completing delivery. Theshipper must use a UPS automatedshipping system to initiate a request for this service.

A shipper may elect to direct theresponse to an address other than thereturn address specified on the shippinglabel. In such case, the response will bemailed individually, and an additionalcharge, set forth in the UPS Ratesapplicable to the shipment in effect atthe time of shipping, will be assessed.

Note: Only valid UPS accounts willreceive responses via mail.

Proof Of Delivery (P.O.D.)Upon request, UPS will provide proof ofdelivery of a shipment via facsimile (fax)transmission or mail. The request mustinclude a fax number, including areacode, for an operating fax machine or anaddress deliverable by the United StatesPostal Service. UPS reserves the right toassess the shipper an additional charge,set forth in the UPS Rates applicable to the shipment in effect at the time

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Terms and Conditions

of shipping, for each successfully trans-mitted or mailed P.O.D.

Additional Handling ChargeAn Additional Handling charge, set forthin the UPS Rates applicable to the ship-ment in effect at the time of shipping,may be assessed for the transportation of the following:

– Any article that is encased in an outsideshipping container made of metal or wood.

– Any item, such as a barrel, drum, pail ortire, that is not fully encased in a corru-gated cardboard shipping container.

– Any package with the longest sideexceeding 60 inches or its second-longest side exceeding 30 inches.

– Any package qualifying as a Large Air Package.

– An Additional Handling charge will notbe assessed to packages qualifying for a Large Package Surcharge.

UPS also reserves the right to assess theAdditional Handling charge for any pack-age that, in UPS’s sole discretion, requiresspecial handling.

Large Air PackageA package shipped using a UPS domes-tic air service or UPS 3 Day Select isconsidered a “Large Air Package” whenits length, combined with twice the widthplus twice the height, exceeds 130 inches,and is equal to or less than 165 inches.

For each Large Air Package, the rate isbased on the greater of the dimensionalweight or the actual weight. Large AirPackages are subject to a minimum bill-able rate of $90. The minimum billablerate will not apply to UPS HundredweightService shipments.

Large PackageA UPS Ground package is considered to be a “Large Package” when the size of the package exceeds 130 inches in length and girth combined.

A Large Package Surcharge (LPS) of $40will be applied to each UPS Ground pack-age, including Hundredweight, sentbetween locations in the United States,that meets the following criteria:

– The size of the package exceeds 130inches in length and girth combined,and/or

– The package is identified as OS3

LPS will not apply to:

– UPS Standard To Canada packages

– Authorized Return Services Groundpackages

Each Large Package in a UPS Groundmulti-piece shipment may receive an LPS.

Address Correction ChargeIf UPS is unable to deliver any package as addressed by the shipper, or if thepackage has an incorrect or incompleteaddress (examples include, but are notlimited to, P.O. boxes, missing suite,apartment or unit numbers, old addressesand missing/incorrect ZIP Codes), UPSwill determine and make reasonableefforts to secure the correct or completeaddress. If the correct or complete addressis secured, UPS will attempt delivery, andthe shipper will be provided with thecorrect address in order to update itsinternal records. An additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time ofshipping, will be assessed for an addresscorrection.

Manual ProcessingUPS reserves the right to assess a manualprocessing charge of $.50 per package or $35 per week (whichever is greater)on shippers who ship packages via a UPSshipping system that applies outdatedUPS Rates until such time as the shipperupgrades the UPS shipping system toreflect current UPS Rates.

Fuel SurchargeUPS reserves the right to institute a fuelsurcharge on some or all shipments with-out prior notice. This surcharge mayapply to any domestic or internationaltransportation or other charges, includ-ing, but not limited to, any accessorialcharge or surcharge. This surcharge willbe applied to such services and for suchperiods as UPS, in its sole discretion, may determine necessary. The currentfuel surcharge is described at UPS.com.

Tracking/Tracing or Refund Request ChargeUPS reserves the right to assess the shippera $3 charge per request for package-tracking, package-tracing or shipping-charge refund, subject to the followingconditions:

– This charge will not be assessed for thefirst 50 package-tracking requests percalendar week, or for a quantity ofpackage-tracking requests equal to or less than 20 percent of the shipper’spackage volume for that week, which-ever is greater.

– This charge will not be assessed for aquantity of package-tracing requestsequal to or less than two percent of theshipper’s package volume for that week.

– This charge may be assessed forshipping-charge refund requests whenthe shipment in question was actuallydelivered in accordance with the UPSService Guarantee.

Limitations of LiabilityEach UPS domestic package or inter-national shipment is automaticallyprotected by UPS against loss or damageup to a value of $100 (U.S.). Unless agreater value is recorded in the insuredvalue field of the UPS source documentor the UPS shipping system used, theshipper agrees that the released value ofeach domestic package or internationalshipment is no greater than $100 (U.S.),which is a reasonable value under the circumstances surrounding thetransportation.

UPS’s maximum liability per domesticpackage or international shipment,regardless of the purchase of insurancefor protection in excess of $100 (U.S.),shall not exceed the lesser of: (1) $100(U.S.), (2) the lesser of the purchaseprice paid by the consignee (where theproperty involved has been sold to theconsignee), the actual cost, or thereplacement cost of the property at thetime and place of loss or damage, or (3) the cost of repair of damaged property.If additional protection is desired, insur-ance may be purchased by or on behalfof the shipper for amounts in excess of$100 (U.S.) by showing a value in excessof $100 (U.S.) in the insured value fieldof the UPS source document or the UPSshipping system used. An insurancepremium, as established by the insurer ofthe shipment, will be assessed for eachadditional $100 (U.S.), or fraction thereof,of insured value in excess of $100 (U.S.)up to the Limits of Insurance, and theshipper will be automatically covered

155Essential Information

as an additional insured under a shipper’sinterest insurance policy issued to UPS as the named insured, provided the addi-tional charge is paid. Insurance is notprovided for UPS Prepaid Letters.

The insurance policy excludes or does notprovide coverage for: articles of unusualvalue (as defined in Item 460 of the UPS Tariff); Prepaid Letters; checks,phone cards or gift cards; perishablecommodities or commodities requiringprotection from heat or cold; loss ordamage due to war risks, nuclear damage, insects, moths, vermin, inherent vice(including, but not limited to, improper,inadequate or unsafe packaging orwrapping that fails to meet UPS’spublished standards related thereto setforth in the UPS Tariff or elsewhere),deterioration, dampness of atmosphere,extreme of temperature, ordinary wearand tear or that which occurred or aroseprior to or after the course of transpor-tation by UPS; and special, incidental or consequential damages. Additionally,the insurance policy excludes and doesnot provide coverage for any damagesrelated to providing, or the failure toprovide, C.O.D. service, including, but not limited to: failure to collect the C.O.D.amount; failure to collect the specifiedform of payment; collection of an instru-ment in the wrong amount; failure ordelay in delivering the collected instru-ment to the shipper; or collection offorged, insufficient funds or otherwiseinvalid instruments.

The insurance policy provides that theinsurer’s maximum liability shall be thelesser of: (1) the insured value on theUPS source document or UPS shippingsystem used minus $100 (U.S.), (2) thelesser of the purchase price paid by theconsignee (where the property involvedhas been sold to the consignee), theactual cost, or the replacement cost ofthe property insured, at the time andplace of loss or damage minus $100(U.S.), (3) the cost of repair of damagedproperty minus $100 (U.S.), (4) $50,000(U.S.) per package or Express Envelopeminus $100 (U.S.), except for: (i) pack-ages or Express Envelopes shipped via a UPS Drop Box, in which case the maxi-mum liability shall be $500 (U.S.) per

package or Express Envelope minus $100 (U.S.), and (ii) packages or ExpressEnvelopes shipped as a result of a requestfor service made through the Internet by a shipper who has a UPS InternetShipping account only, in which case themaximum liability is $5,000 (U.S.) perpackage or Express Envelope minus $100 (U.S.), and (iii) packages or ExpressEnvelopes returned via Print ReturnLabel, Print and Mail Return Label,Electronic Return Label or 1 UPS PickupAttempt Return Service, in which casethe maximum liability is $1,000 (U.S.)per package or Express Envelope minus$100 (U.S.), or (5) $500 (U.S.) for pack-ages containing jewelry (not includingcostume jewelry) shipped via UPS inter-national service minus $100 (U.S.). For more information on the terms andconditions of this insurance, call UPSCapital Insurance Agency, Inc., at 1-877-242-7930, or write to UPS CapitalInsurance Agency, Inc., at 35 GlenlakeParkway, Atlanta, Georgia 30328, toobtain an Excess Value Insurancebrochure or a copy of the applicableinsurance policy.

Claims for loss of, or damage to, theshipper’s property must be filed withUPS. For domestic shipments, claims not made within nine (9) months afterdelivery of the package or, in the case of non-delivery, within nine (9) monthsafter a reasonable time for delivery haselapsed, shall be deemed waived. Forinternational shipments, claims not madewithin six (6) months after delivery ofthe package, or in the case of non-delivery,within six (6) months after a reasonabletime for delivery has elapsed, shall bedeemed waived.

The rules relating to liability establishedby the Convention for the Unification ofCertain Rules Relating to InternationalCarriage by Air signed at Warsaw, Poland,on October 12, 1929, and any amendmentsthereto shall apply to the internationalcarriage of any shipment insofar as thesame is governed thereby. There are nostopping places which are agreed upon at the time of tender of the shipment, and UPS reserves the right to route the shipment in any way UPS deemsappropriate.

In no event shall UPS or the applicableinsurance company be liable for anyspecial, incidental or consequentialdamages.

UPS will not be liable or responsible for the loss of or damage to any package,the contents of which UPS is not autho-rized to accept, which UPS states that itwill not accept, or which UPS has a rightto refuse.

Acceptance for carriage of any packageor shipment bearing a declared value in excess of the allowed maximumsspecified in the applicable UPS Tariff or service guide, or of any package orshipment that UPS does not accept fortransportation or which shippers areprohibited from shipping, does notconstitute a waiver of any provisions ofthe UPS Tariff or service guide limitingUPS’s liability or responsibility for anysuch package or shipment.

Neither UPS nor the applicable insurancecompany shall be liable for any damagesarising from UPS’s inability, failure orrefusal to comply with a request to stop,return or re-route shipment of a packageafter tender to UPS.

UPS TariffAll shipments are subject to the termsand conditions contained in the UPS Tariff,which is available at UPS locations andcan be found at UPS.com. UPS mayengage subcontractors to perform trans-portation and incidental services andcontracts on its own behalf and on behalfof its servants, agents and subcontractors,each of whom shall have the benefit ofthe Terms and Conditions set forth in thisservice guide and in the UPS Tariff. Nosuch party has authority to waive or varyany of these Terms and Conditions.

The UPS Tariff; the effective UPS serviceguide and the description of UPS servicesat UPS.com, which are incorporated inthe Tariff; and the UPS source documentfor each shipment, together comprise thecomplete and exclusive agreement of theparties, except as modified by any exist-ing or future written agreement betweenthe parties, and may not be contradictedor modified by any oral agreement.

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Index

A

Access to UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134-135

Additional Charges (Domestic) . . . . . . . . . . . . . . . . . 129-130

Additional Charges (International) . . . . . . . . . . . . . . . . . . 131

Additional Handling Charge . . . . . . . . . . . . . . . . . . . 129, 154

Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . 136-155

Additional Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 104-111

Address Correction . . . . . . . . . . . . . . . . . . . . . . 129, 131, 154

Air Shipping Documents (ASDs) . . . . . . . . . . . . . . . . . . . . 115

Aircraft Charter Service. . . . . . . . . . . . . . . . . . . . . . . . . . 23, 71

Authorized Return Service (ARS). . . . . . . . . . . . . . . 105, 150

Authorized Shipping Outlets (ASOs). . . . . . . . . . . . 135, 146

Automated Processing. . . . . . . . . . . . . . . . . . . . . . . . . 112-114

Automatic Daily Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

B

Bill Receiver/Freight Collect Refusal Fee. . . . . . . . . . . . 131

Billing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 140-141, 149

Billing Options Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Brokerage Services . . . . . . . . . . . . . . . . . . . . . . . . 80, 107-110

C

Call Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106, 151

CampusShip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 114

Canada

Standard From Canada. . . . . . . . . . . . . . . . 15, 86, 102-103

Standard To Canada . . . . . . . . . . . . . . . . . . . . 15, 64, 80-83

10 Kg/25 Kg Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13, 75

3 Day Select From Canada . . . . 15, 86, 91, 100-101, 103

Worldwide Expedited(Import Freight Collect). . . . . . . . . . . 15, 86, 96-99, 103

Worldwide Expedited(to Canada) . . . . . . . . . . . . . . . . . . . . . . . 15, 64, 76-79, 83

Worldwide Express(Import Freight Collect) . . . . . . . . . . . 15, 85, 92-95, 103

Worldwide Express (to Canada) . . . . . . 15, 64, 72-75, 83

Worldwide Express NA1(Import Freight Collect) . . . . . . . . . . . 15, 85, 92-95, 103

Worldwide Express Plus(Import Freight Collect) . . . . . . . . . . . 15, 85, 92-95, 103

C (continued)

Worldwide Express Plus (to Canada). . . 14, 64, 72-75, 83

Worldwide Service to Canada. . . . . 14, 15, 64-69, 72-83

Worldwide Service Zone Chart(Express, Express Plus, Expeditedand Standard To Canada). . . . . . . . . . . . . . . . . . . . . . 64-69

Worldwide Service Zone Chart(Import Freight Collect). . . . . . . . . . . . . . . . . . . . . . . 88-90

Worldwide Service Zone Chart(3 Day Select and Standard From Canada) . . . . . . . . . 91

Certificate of Origin . . . . . . . . . . . . . 110, 117, 123, 125-126

Charter Aircraft Service Option . . . . . . . . . . . . . . . . . . 23, 71

C.O.D. (Collect On Delivery) . . . . . . . . . . 104, 132, 151-152

C.O.D. Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

C.O.D. Enhancement Products. . . . . . . . . . . . . . . . . . . . . . 104

C.O.D. Secure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Credit Extension Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Currency Conversion Rate Fee. . . . . . . . . . . . . . . . . 110, 149

Customer Centers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Customs Brokerage . . . . . . . . . . . . . . . . . . . . . . . . . . . 107-110

D

Daily Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Debit EFT: Electronic Funds Transfer Plan . . . . . . . . . . . . 141

Delivery Area Surcharge . . . . . . . . . . . . . . . . . . . . . . . . 24-55

Delivery Confirmation . . . . . . . . . . . . . . . . . . . . . . . . 137, 153

Destination Outside Service Area . . . . . . . . . . . . . . . . . . . 129

Determining Hundredweight Charges . . . . . . . . . . . . . . . . 56

Determining the Rate for Domesticand International Shipments . . . . . . . . . . . . . . . . . . . . . . . 22

Determining the Zone for Domestic Shipments. . . . . 20-21

Determining the Zone for Export Shipments . . . . . . . . . . 58

Determining the Zone forImport Freight Collect Shipments. . . . . . . . . . . . . . . . . . . 86

Determining the Zone for Shipments to Canada . . . . . . 64

Determining Weight and Size . . . . . . . . . . . . . . . . . . . . 16-19

Dimensional Weight for Domestic Shipments . . . . . . . . . 16

Dimensional Weight for International Shipments . . . . . . 17

Disbursement Fee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131, 149

157Essential Information

D (continued)

DocumentationDomestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116-128

Domestic Additional Services . . . . . . . . . . . . . . . . . . 104-106

Domestic Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . 115

Domestic Information Service Number. . . . . . . . . . . . . . . . . . . . 1-800-PICK-UPS (1-800-742-5877)

Domestic Rates and ServicesEarly A.M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 24-27

Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 48-55

Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 48-51

Residential. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 52-55

Hundredweight . . . . . . . . . . . . . . . . . . . . . . . 14, 56-57, 133

Next Day Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 28-31

Next Day Air Saver. . . . . . . . . . . . . . . . . . . . . . . . . . 14, 32-35

2nd Day Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 40-43

2nd Day Air A.M. . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 36-39

SonicAir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 23, 111

3 Day Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 44-47

Domestic Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Door-to-Door Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 23, 71

Drop Boxes (Letter Centers). . . . . . . . . . . . . . . . . . . . . . . . 134

E

Early A.M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 24-27

East State Classifications . . . . . . . . . . . . . . . . . . . . . . . . 59, 87

Electronic Commerce (e-Commerce)Web Site Address . . . . . . . . . . . . . . . . . . . www.ec.ups.com

Excess Value Insurance . . . . . . . . . . . . . . . . . . . . . . . 104, 110

Exporting a Shipment with UPS . . . . . . . . . . . . . . . . 116-118

Express Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Express Envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Express Letter Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72, 92

Express NA1 Letter Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Express Pak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Express Plus Letter Rate. . . . . . . . . . . . . . . . . . . . . . . . . 72, 92

Express Tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Extended Area Surcharge . . . . . 58-69, 72-79, 85-99, 131

F

Firearms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132, 145

Freight Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Fuel Surcharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

G

General Information Service Number. . . . . . . . . . . . . . . . . . . . 1-800-PICK-UPS (1-800-742-5877)

Ground Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 48-55Commercial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 48-51Residential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 52-55

H

Hand-Carry Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23, 71

Hazardous Materials . . . . . . . . . . . . . . . . . . . . . 129, 132, 134

Hearing Impaired Service Number . . . . . 1-800-833-0056

Heavy Package Sticker . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11

Heavyweight Package. . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11

Hold for Pickup Service. . . . . . . . . . . . . . . . 23, 71, 104, 153

Hundredweight Service . . . . . . . . . . . . . . . . . 14, 56-57, 133

Determining Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Qualifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Service Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Shipment Minimum Charges . . . . . . . . . . . . . . . . . . . 56-57

I

InfoNotice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

International Additional Services . . . . . . . . . . . . . . . 107-111

International Customer Service Center. . . 1-800-782-7892

International Dangerous Goods . . . . . . . 131, 132, 144-145

International Documentation . . . . . . . . . . . . . . . . . . . 116-128

International Export Rates and Services

Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 76-79, 83

Expedited (to Canada) . . . . . . . . . . . . . . . . . . 15, 76-79, 83

Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 72-75, 83

Express (to Canada) . . . . . . . . . . . . . . . . . . . . 15, 72-75, 83

Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 72-75, 83

Express Plus (to Canada) . . . . . . . . . . . . . . . . 14, 72-75, 83

SonicAir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 70-71, 111

158

Index

I (continued)

Standard To Canada . . . . . . . . . . . . . . . . . . . . . . . . 15, 80-83

Worldwide Expedited . . . . . . . . . . . . . . . . . . . 15, 76-79, 83

Worldwide Expedited (to Canada). . . . . . . . 15, 76-79, 83

Worldwide Express . . . . . . . . . . . . . . . . . . . . . 15, 72-75, 83

Worldwide Express (to Canada) . . . . . . . . . . 15, 72-75, 83

Worldwide Express Plus . . . . . . . . . . . . . . . . . 14, 72-75, 83

Worldwide Express Plus (to Canada). . . . . . 14, 72-75, 83

International Export Service Options . . . . . . . . . . . . . . 14-15

International Import Freight CollectRates and Services

Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 96-99, 103

Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 92-95, 103

Express NA1 . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 92-95, 103

Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 92-95, 103

Standard From Canada . . . . . . . . . . . . . . . . . . . 15, 102-103

3 Day Select From Canada. . . . . . . . . . . . . 15, 100-101, 103

Worldwide Expedited . . . . . . . . . . . . . . . . . . . 15, 96-99, 103

Worldwide Express . . . . . . . . . . . . . . . . . . . . 15, 92-95, 103

Worldwide Express NA1. . . . . . . . . . . . . . . . 15, 92-95, 103

Worldwide Express Plus. . . . . . . . . . . . . . . . 15, 92-95, 103

International Import Freight CollectService Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

International Shipment Documentation . . . . . . . . . 116-128

International Trade Management . . . . . . . . . . . . . . . . . . . 142

Internet Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 112-113

Invoice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116, 117, 119

J

Jewelry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132, 144

L

Large Air Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16, 154

Large Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18, 154

Large Package Surcharge . . . . . . . . . . . . . . . . . . . . . . 18, 154

Letter Centers (Drop Boxes). . . . . . . . . . . . . . . . . . . . . . . . 134

Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

M

Minimum Shipment Charges . . . . . . . . . . . . . . . . . . . . . . . . 83

Missing or Invalid Account Number . . . . . . . . . . . . . . . . . 130

Monthly Prepayment Plan . . . . . . . . . . . . . . . . . . . . . . . . . . 141

N

NAFTA Certificate of Origin . . . . . . . . . . . . . . . . 118, 125-126

Next Day Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 28-31

Next Day Air Early A.M. . . . . . . . . . . . . . . . . . . . . . . 14, 24-27

Next Day Air Early A.M. Letter Rate . . . . . . . . . . . . . . . . . . 24

Next Day Air Letter Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Next Day Air Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . 12-13

Next Day Air Saver . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 32-35

Next Day Air Saver Letter Rate . . . . . . . . . . . . . . . . . . . . . . 32

Non-Resident Importer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

O

On-Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

OnLine Compatible Vendor Shipping System . . . . . . 9, 144

Other Charges

Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129-130

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Other Regulated Materials (ORM) . . . . . . . . . . . . . . . . . . 132

Over Maximum Limits Charge . . . . . . . . . . . . . . . . . 130, 131

Oversize Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

P

Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Payment Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Pickup Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130, 147

Prepaid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

159Essential Information

P (continued)

Prepare Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Heavyweight Packaging. . . . . . . . . . . . . . . . . . . . . . . . 10-11

Packages Weighing More Than 70 Pounds . . . . . . . 10-11

Packaging Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Special Packaging Needs . . . . . . . . . . . . . . . . . . . . . . . 10-11

UPS Professional Services Package Lab . . . . . . . . . . . . . 11

UPS-Provided Packaging . . . . . . . . . . . . . . . . . . . . . . . 12-13

Prepayment Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Process Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 14-135

Proof Of Delivery (P.O.D.) . . . . . . . . . . . . . . . . . 137, 153-154

Q

Quantum View Inbound . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Quantum View Manage . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Quantum View Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Quantum View Outbound. . . . . . . . . . . . . . . . . . . . . . . . . . 138

R

Rates

Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-57

Import Freight Collect. . . . . . . . . . . . . . . . . . . . . . . . . 92-103

International Export. . . . . . . . . . . . . . . . . . . . . . . . . . . . 72-82

Residential Delivery (defined). . . . . . . . . . . . . . . . . . . . . . 150

Restricted and Prohibited Articles . . . . . . . . . . . . . . . . . . 133

Return Services . . . . . . . . . . . . . . . . . 105-106, 133, 150-151

Routing Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118, 127-128

S

Saturday Delivery. . . . . . . . . . . . . . . . . . . . 105, 110, 152-153

Saturday Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105, 152

2nd Day Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 40-43

2nd Day Air A.M.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 36-39

2nd Day Air A.M. Letter Rate. . . . . . . . . . . . . . . . . . . . . . . . 36

2nd Day Air Letter Rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

2nd Day Air Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . 12-13

S (continued)

Service Explanations (Terms and Conditions) . . . . 144-155

Service Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147-148

Service Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15

Service Restrictions . . . . . . . . . . . . . . . . . . 132-133, 144-146

Service to Alaska, Hawaiiand Puerto Rico. . . . . . . . . . . . . . . . . . 20-21, 24-31, 40-43

Shipment Pricing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83, 103

Shipper’s Export Declaration(S.E.D.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110, 116-117, 121

Signature Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

SonicAir

Additional Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Rates and Services (Domestic) . . . . . . . . . . . . . . . . 23, 111

Rates and Services (International) . . . . . . . . . . 70-71, 111

Service Number (Domestic) . . . . . . . . . . 1-800-451-4550

Service Number (International) . . . . . . 1-800-692-0898

Web Site Address . . . . . . . https://www.sonicair.ups.com

Standard From Canada . . . . . . . . . . . . . . . . . 15, 86, 102-103

Standard To Canada . . . . . . . . . . . . . . . . . . . . . 15, 64, 80-83

State Classifications and Abbreviations . . . . . . . . . . . 59, 87

T

Telecommunications Devicefor the Deaf Service Number . . . . . . . . . 1-800-833-0056

10 Kg/25 Kg Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13, 75

Terms and Conditions(Service Explanations) . . . . . . . . . . . . . . . . . . . . . . . 144-155

The UPS Store . . . . . . . . . . . . . . 134, www.theupsstore.com

Third-Party Retail Locations(such as Authorized Shipping Outlets) . . . . . . . . . . . . . 135

3 Day Select. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 44-47

3 Day Select From Canada . . . . . 15, 86, 91, 100-101, 103

Tracking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136-139, 154

Tracking InformationService Number . . . . . . . . . . . . . . . . . . . . . 1-800-457-4022

Trade Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Trade Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Transportation and Freight Services. . . . . . . . . . . . . . . . . 142

160

Index

U

UPS CampusShip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 114

UPS Capital. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110, 142

UPS Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

UPS Exchange Collect . . . . . . . . . . . . . . . . . . . . . . . . . 110-111

UPS Internet Shipping. . . . . . . . . . . . . . . . . . . . . . . 9, 112-114

UPS Mail Innovations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

UPS On-Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

UPS Prepaid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

UPS Professional Services Package Lab . . . . . . . . . . . . . . 11

UPS-Provided Packaging. . . . . . . . . . . . . . . . . . . . . . . . . 12-13

UPS Signature Tracking. . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

UPS SonicAir . . . . . . . . . . . . . . . . . . . . . . . 14, 23, 70-71, 111

UPS Supply Chain Solutions. . . . . . . . . . . . . . . . . . . . . . . . 142

UPS Supply Chain Solutions(Customs Brokerage Services) . . . . . . . . . . . . . . . . 107-110

UPS Tariff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

UPS Web Site Address . . . . . . . . . . . . . . . . . . . . . . . . UPS.com

UPS World Ease. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

UPS WorldShip . . . . . . . . . . . . . . . . www.worldship.ups.com

UPS Worldwide Services Waybill . . . . . . . . . . . . . . . . . . . 116

V

Verbal Confirmation of Delivery . . . . . . . . . . . . . . . 137, 153

Visibility Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136-139

W

Waybill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Web Site Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . UPS.com

Weekly Payment Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Weekly Prepayment Plan . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Weekly Service Charge. . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Weight and Size Information. . . . . . . . . . . . . . . . . 16-19, 132

W (continued)

West State Classifications . . . . . . . . . . . . . . . . . . . . . . . 59, 87

WorldShip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 112-113

Worldwide Expedited . . . . . . . . . . . . . . . . . . . . 15, 76-79, 83

Worldwide Expedited(Import Freight Collect) . . . . . . . . . . . . . . . 15, 96-99, 103

Worldwide Expedited (to Canada) . . . . . . . . . 15, 76-79, 83

Worldwide Express. . . . . . . . . . . . . . . . . . . . . . . 15, 72-75, 83

Worldwide Express(Import Freight Collect). . . . . . . . . . . . . . . . 15, 92-95, 103

Worldwide Express (to Canada) . . . . . . . . . . 15, 72-75, 103

Worldwide Express NA1 . . . . . . . . . . . . . . . . . . 15, 85, 92-95

Worldwide Express Plus . . . . . . . . . . . . . . . . . . 14, 72-75, 83

Worldwide Express Plus(Import Freight Collect). . . . . . . . . . . . . . . . 15, 92-95, 103

Worldwide Express Plus (to Canada) . . . . . . . 14, 72-75, 83

Worldwide Service (to Canada) . . . . . . . . . . . 14, 15, 64-83

Worldwide Service Zone Chart (Export) . . . . . . . . . . . 58-63

Worldwide Service Zone Chart(Import Freight Collect) . . . . . . . . . . . . . . . . . . . . . . . . 86-90

Worldwide Service Zone Chart(3 Day Select and Standard FromCanada Import Freight Collect). . . . . . . . . . . . . . . . . . . . . 91

Worldwide Service Zone Chart (to Canada) . . . . . . . 64-69

Worldwide Services Waybill . . . . . . . . . . . . . . . . . . . . . . . 116

Z

Zone Charts

Domestic (Instructions) . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

International Export (except Canada). . . . . . . . . . . . 58-63

International Export (to Canada) . . . . . . . . . . . . . . . . 64-69

International Import Freight Collect . . . . . . . . . . . . . 86-90

International Import Freight Collect(3 Day Select and Standard From Canada) . . . . . . . . . 91

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