User Experience Matters !(or How to put the User back into your Software Design)

User Experience Matters !(or How to put the User back into your Software Design)

Christof SprengerChristof SprengerArchitect Evangelist Architect Evangelist Microsoft CorporationMicrosoft CorporationChristof.Sprenger@microsoft.comChristof.Sprenger@microsoft.com

AgendaAgenda

User Experience, what is that?User Experience, what is that?

Why should we care?Why should we care?

What we can do.What we can do.

User ExperienceUser Experience

UXUX is a term used to describe the overall is a term used to describe the overall experience and satisfaction a user has experience and satisfaction a user has when using a product or system. when using a product or system. [wikipedia][wikipedia]

UX tenets: useful, usable, and UX tenets: useful, usable, and desirabledesirable

≈ $10.99 ≈ $22.95

1. 1. User User experience experience scenariosscenarios

2. 2. Task flow Task flow storyboardstoryboard

5. 5. User experience User experience scorecardscorecard

3. 3. Task flow Task flow modelmodel

4. 4. Low-fidelity Low-fidelity prototypeprototype

WHAT IS ARCHITECTURE?WHAT IS ARCHITECTURE?

“Architecture is the balance between art and

engineering”

How does that apply to Software How does that apply to Software Architecture?Architecture?

EngineeringEngineering

ArchitectureArchitecture

UX (Design, Art ?)UX (Design, Art ?)

User Experience for Architects and User Experience for Architects and DevelopersDevelopers

A FrameworkA Framework

promote the role of UX to developers and promote the role of UX to developers and architectsarchitects

shared vocabulary, practical, non shared vocabulary, practical, non intrusiveintrusive

3 I’s and 9 P’s3 I’s and 9 P’s

© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.