users: dead, alive and otherwise sig con 2005 joseph janes associate professor associate dean for...

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Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of Washington [email protected]

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Page 1: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Users: Dead, Alive and Otherwise

SIG CON 2005

Joseph JanesAssociate Professor

Associate Dean for AcademicsThe Information School

of the University of [email protected]

Page 2: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph Janes

Page 3: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssistant Professor

School of Information and Library Studies

University of [email protected]

Page 4: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssistant Professor

School of InformationUniversity of Michigan

[email protected]

Page 5: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssistant Professor

School of InformationUniversity of Michigan

[email protected]

Page 6: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesDirector

Internet Public Library

[email protected]

Page 7: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesDirector

Internet Public Library

[email protected]

Page 8: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesVisiting Associate Professor

School of Information StudiesSyracuse [email protected]

Page 9: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesVisiting Associate Professor

School of Information StudiesSyracuse [email protected]

Page 10: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssistant Professor

The Information Schoolof the University of Washington

[email protected]

Page 11: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssistant Professor

The Information Schoolof the University of Washington

[email protected]

Page 12: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssociate Professor

Chair, Library and Information Science

The Information Schoolof the University of Washington

[email protected]

Page 13: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Information Behavior: Not What You Think

SIG CON 2004

Joseph JanesAssociate Professor

Chair, Library and Information Science

The Information Schoolof the University of Washington

[email protected]

Page 14: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Users: Dead, Alive and Otherwise

SIG CON 2005

Joseph JanesAssociate Professor

Associate Dean for AcademicsThe Information School

of the University of [email protected]

Page 15: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

yet another another new line of research

as administration continues to suck away my creative life

an increasing focus and work in information behavior, way beyond “user studies” of old and previous studies of user makeovers and behavior of information

perhaps there’s something more, that this work is missing

an idea suggested by session at this very conference

acknowledgement of contribution of Fisher et al (2005-6)

Page 16: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

review of the literature

in this case, my own; research on several key populations

twins (1993)chimpanzees (1994)space aliens (1997)psychics (1999)the dead (????)the undead (????)it all seems to be pointing me towards one

question

Page 17: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

conceptual framework

important concepts“alive”“dead”“freshly dead” (M. Brooks, 1974)

Page 18: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

freshly dead

Page 19: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

less freshly dead

Page 20: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

conceptual framework

important concepts“alive”“dead”“freshly dead” (M. Brooks, 1974)“mostly dead”

Page 21: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

“mostly dead”

Miracle Max: He probably owes you money huh? I'll ask him.

Inigo Montoya: He's dead. He can't talk. Miracle Max: Whoo-hoo-hoo, look who knows so

much. It just so happens that your friend here is only MOSTLY dead. There's a big difference between mostly dead and all dead. Mostly dead is slightly alive. With all dead, well, with all dead there's usually only one thing you can do.

Inigo Montoya: What's that? Miracle Max: Go through his clothes and look for

loose change. (W. Goldman, 1985)

Page 22: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

research question

RQ1: is the user dead?

Page 23: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

methodology

ask themSs were 150 “entities” using

information systemssimple survey instrument1 Q“Are you alive?”little need to operationalize concepts,

seems pretty straightforward

Page 24: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

results

Are you alive?115 Yes33 N/R2 Noencouraging, but….could be a response bias, social

desirability effect

Page 25: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

follow-up survey

[applied for IMLS grant funding, $200,000]

[positive support for grant, but concern by agency not asking for enough, encouraged to reapply]

resurveyed same sample, n = 1501 Q“Are you dead?”

Page 26: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

results

Are you dead?92 No36 N/R2 Yesconsistency, further evidence that most

users are generally alivesome dropouts thomortality effect?

Page 27: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

more evidence needed

follow up with a qualitative/naturalistic approach, try to get more in-depth data, further insight into experience of “entities” using systems

participant observationbootranscription of commentarydrawbacks to methodological approach,

refinement under consideration

Page 28: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

further research suggested

appears to be a particularly fertile area once you get going

RQ: Are people who study “users” alive?preliminary investigation, unobtrusive

observationrelevant sessions at 2005 ASIS conferencejury still outfurther investigation required, perhaps at

the bar

Page 29: Users: Dead, Alive and Otherwise SIG CON 2005 Joseph Janes Associate Professor Associate Dean for Academics The Information School of the University of

Users: Dead, Alive and Otherwise

SIG CON 2005

Joseph JanesAssociate Professor

Associate Dean for AcademicsThe Information School

of the University of [email protected]