Upload File

The top documents of aspect-software

Boost Contact Center Performance by Targeting Workforce Optimization
Boost Contact Center Performance by Targeting Workforce Optimization
53 views
Winning with Customer Service: Insights from Aberdeen Research
Winning with Customer Service: Insights from Aberdeen Research
46 views
Cloud Technology: Why Contact Centers are Plugging In
Cloud Technology: Why Contact Centers are Plugging In
93 views
Top Contact Center Challenges Met by Simple Cloud Solutions
Top Contact Center Challenges Met by Simple Cloud Solutions
68 views
Infographic: Spooky Stats in Customer Service
Infographic: Spooky Stats in Customer Service
36 views
Navigate TCPA Compliance Risks Without Sinking Agent Productivity or Profits
Navigate TCPA Compliance Risks Without Sinking Agent Productivity or Profits
53 views
How to Position Your Business as a Workforce Optimization Leader
How to Position Your Business as a Workforce Optimization Leader
40 views
ROI of Great Customer Experience: Ask a CFO
ROI of Great Customer Experience: Ask a CFO
40 views
Survey Reveals Holiday Shoppers Dread Customer Service Hassle
Survey Reveals Holiday Shoppers Dread Customer Service Hassle
19 views
Research Shows: Happier Customer Service Agents Mean Happier Customers
Research Shows: Happier Customer Service Agents Mean Happier Customers
40 views
Sweet! Unlock the Best-in-Class Potential of Your Contact Center
Sweet! Unlock the Best-in-Class Potential of Your Contact Center
47 views
Bridging the Gap Between the Front and Back Office
Bridging the Gap Between the Front and Back Office
191 views
Engaging Your Customers
Engaging Your Customers
298 views
Infographic: Six Customer Experience Trends for Building Stronger Customer Relationships
Infographic: Six Customer Experience Trends for Building Stronger Customer Relationships
62 views
Achieving Total Customer Care with CRM and Omni-Channel Contact
Achieving Total Customer Care with CRM and Omni-Channel Contact
48 views
Quality Management with Actionable Results
Quality Management with Actionable Results
212 views
Reimagining the Agent Experience: Measuring the Impact of Call Center Agents' Happiness on Customer Experience
Reimagining the Agent Experience: Measuring the Impact of Call Center Agents' Happiness on Customer Experience
92 views
Customer Interaction Analytics: A Quantum Leap Forward for Your Contact Center
Customer Interaction Analytics: A Quantum Leap Forward for Your Contact Center
208 views
Aspect Software Recognized by Frost & Sullivan as the Workforce Optimization Industry 2016 Global Company of the Year
Aspect Software Recognized by Frost & Sullivan as the Workforce Optimization Industry 2016 Global Company of the Year
277 views
2017 Aspect Agent Experience Survey
2017 Aspect Agent Experience Survey
137 views