using a/b-testing to grow your company / visitor knowledge

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ONLINE DIALOGUE Guiding you to digital maturity #onlineoptimisers #AB40 London 2014/05/28 GROWTH

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O N L I N E D I A L O G U E G u i d i n g y o u t o d i g i t a l m a t u r i t y

# o n l i n e o p t i m i s e r s # A B 4 0 L o n d o n 2 0 1 4 / 0 5 / 2 8

G R O W T H

Email: [email protected] onlinedialogue.com Twitter: @TonW #optimize

Thank you

#AB40

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A/B-test ing

FUN

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A/B-test ing

Email: [email protected] onlinedialogue.com Twitter: @TonW #optimize

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We opt imize

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In business

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We’re sooooo slow

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Optimisat ion needs more impact

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Start-up wor ld

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Invest ing in Start-ups

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Grow fast

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Or…

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Get out of the office

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Gett ing to know your customer

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Being tra ined

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Learning from every conversat ion

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The web

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Digging through log fi les

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Trying to improve

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I learned about him

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Qual i ty c i rc le

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So I started with:

0 / 1 Testing

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Then I learned about th is story…

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Bi l l Murray

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Trying to get the gir l

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Constant test ing environment

A / B Testing

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They can’t learn l ike that!

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Better Dia logue Opt imizat ion

Winner!!

Variation B!

Variation A!

Default!

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I started with th is stuff

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On with the “Dramatic changes”

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How does Bi l l final ly win Andie?

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Why is your visitor here?

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How can you

help your visitor

to fullfil his needs?

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I t ’s not about conversion opt imizat ion

I t ’s about learning how to serve your v is i tors!

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Ever been to Vegas?

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Automate the non learning stuff !

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Test ing costs t ime

Use it to LEARN

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FA C T & A C T

&

Tell Combine Analyze

Test Create Analyze Find

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Data Driven

Data Driven

Data Driven

Data Driven Data Driven

Data Driven

Data Driven

Data Driven

Data Driven Data Driven

Data Driven

Data Driven Data Driven @ To n W

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Persuasion Psychologist Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist Persuasion Psychologist

Persuasion Psychologist

Persuasion Psychologist

@ B a r t S

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CRO magic

Data Driven Persuasion Psychology +

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Wheel-of-persuasion.com

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Autonomy

+25% sales

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But.. same test

Significant more submits, but..

Less registrations

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Layer ing

+14% sales

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Stat ist ics please…

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Obey the rules

1.  Get a good test population

2.  You will find winning losers 3.  You will have losing winners

You need to re-test

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Use psychology insights

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So you wi l l learn

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And have the happy end

O N L I N E D I A L O G U E G u i d i n g y o u t o d i g i t a l m a t u r i t y

# o n l i n e o p t i m i s e r s # A B 4 0 L o n d o n 2 0 1 4 / 0 5 / 2 8

G R O W T H