utility self control

© 2010 Chris Clabaugh Consulting

“Utility Self-control”

Conceptual presentation

Chris ClabaughChris Clabaugh ConsultingMay, 2010


The concept: “Utility self-control”

Premise: “passive power consumption” needs to move to “proactive power management” But at a much more granular, per-user or even

per-meter basis Eventually down to the ‘smart in-home/on-

premise device’ level


Utility “self-control”: Phase 1

Nominally 5 functional areas or phases to consider:

1-Smart meter provisioning & control Meters are “just another network element”

Similar functionality (and probably much less complex)

Requires workflow, service order orchestration, inventory management, account caching, …

2-Real-time Arbitrage and Charging In-memory source, type, rate, capacity tables Per-meter budgeting and rule definition/enforcement Preferred method or source of power, per account /

per meter



3-Self-configuration Users to control “dials” to manage meter

functions (for now…)

Users to set budget/alarm thresholds and notification type or transport

Users set preferred method or source of power supply together with time of use specifics

4-Time of Use reporting / throttling Provide data objects for BI reporting on a per

meter / user/ regional basis Exploit smart meter functions

(for now…)



5-Online or mobile payment processing Interface directly to card networks, debit

networks Scratch-card refills, quota nibbling Enable consumer to consumer value transfers

for Utilities credits


Utility “self-control”: Beyond Phase 1

Subsequent phases: Phase 2: Handle micro power generation aspects

Users selling power from granular power generation plants

Phase 3: Integrate intelligent in-home devices Home/office devices become other elements to manage

Phase 4: Extend into ‘water self-control’ Provide water usage/meter/control (especially for

drought-stricken areas) Again, “just another network element”

Phase 5: Extend into ‘natural gas self-control’ Provide energy management for this type of fuel as well

The goal being total self-control of a site’s utility footprint


Required functional components (1)

Provisioning and Service Activation

© 2010 Chris Clabaugh Consulting 8

Smart meter provisioning

Provisioning and Service Activation requires:

An agileAn agile and flexible framework flexible framework for utility service providers Which Which reliably automates reliably automates delivery of high value, high demand,demand,

complexcomplex and converged servicesconverged services to consumers

This demands seamless support of conventional and convergent networks & utility services:

extended connectivityconnectivity workflowworkflow capabilities Incorporation of a powerful rules-based service catalogservice catalog integrated network inventorynetwork inventory

The service must provide advanced availability and sustainable real-time performance & support provisioning-lessprovisioning-less services


Prospective Use Case – Utility Service ManagementGeneralizedGeneralized WAP Internet Access Provisioning (self, auto, CRM & massself, auto, CRM & mass) Extends legacy utility applications for better performanceperformance, scalabilityscalability & time to time to

marketmarket Implement Provisioning-lessProvisioning-less strategy & redundant consumer profile inventories

9

Load balancing

Provisioning

Systems

Subscribers’ Profile (LDAP servers)

primaryreplica

master

replicabackup

LDAP replication

get profile

update profile

read/write access

read only access

WAP GW

customer care

(Switch Control)

customer care provisioning

self-care provisioning

auto- provisioning

mass- provisioning

ADD, QUERY, CANCEL, MODIFY, SUSPEND & REINSTATE subscriptions

Execute subscriptions operations in the network

update profile

10’s of 10’s of millions millions of consumers

Thousands Thousands ofof customer care representatives


Required functional components (2)

Real-time rating, charging, and

quota management


Real-time Arbitrage and Charging – Requires:

Knowledge: Bringing data and logic closer to the network delivering more intelligence at the network layer Better understanding of usage of services through Deep Packet

Inspection; leads to creation of innovative data-driven services Creates up-sell and cross-sell opportunities at the moment of

usage Maximize sales or savings opportunity @ the moment of usage Flexible and granular billing options Delivers personalized service

Agility: Removal of silos, delivering agility at the consumer’s site Faster TTM for new services and offerings Allows faster reaction to competitive / alternative offerings

© 2010 Chris Clabaugh Consulting12

Policy / Quota management – Requires:

Policy Rules to grant or deny access to a service or Policy constraints

using a service Example policies include:

Subscriptions to power sources PIN required services Rateable service and rateable consumer usage driven events Blacklisted consumer and energy source redirection Worthiness filter (used to gain access to “Virtual Balance” manager) Volume, Duration, Usage, Time of Day, etc.

Quota Management Quota nibbling or chunking from current allocation Reduces accesses to backend utility billing systems

Virtual Quota Management Access if/when Billing system unavailable (failures, planned

outages) Provides quota allocation up to some maximum level Generates reconciliation records / data streams

© 2010 Chris Clabaugh Consulting13

Service Control Service Authorization, Service Reauthorization, Service Stop, Energy

Source Authorization, Quota Return Service Aware data fetch, cache and manage real-time updates to data

points Usage Session and charging session lifecycle Support reserve, commit, billing plans; possibly ad-hoc as well Granular charging indicators (volume, timed, event, etc.) Context aware: provide correlation of service and consumer information Consumer intelligence – logging of transaction details data mining PIN expiration / reset Service Priority (enables operator to offer best price / availability / or

profit) Record Generation (event records)

Pre and Post paid billing record generation Includes: Aggregation, Correlation, Dup-detection, ….

Service Aware data – should be highly available Session data Consumer and supplier profiles Blacklists / White lists / etc. Service Pack Policy Data

Service control / management – Requires:


A Theoretical Example

Multiple BSS & Business Application

Systems

Multiple Access Networks

Utility BSS Business Application Systems

Corporate D-VPNCorporate D-VPN

H3GA PLMN

SSG

Internet(WWW)

GGSN

Figure 5.2 -SARTB Integration Interfaces

SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)

Single APN‘3services’

SingleView

HPOpenView

35

8

4

BillingService Selection

OSS - Monitoring

Data Content & Services

Business Applications

PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6

LocationSubscriber Engine

Profile


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6

ProductCatalogue


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6

PIN VerificationMediationRatingBilling


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6

Provisioning


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6


H3GA PLMN

SSG

Internet(WWW)

GGSN


SGSN

Solution

BMR

CDRMediation

AAA

H3GA Content &

Services(SDP)

H3GA Content &

Services(SDP)


SingleView

HPOpenView

35

8

4


OSS - Monitoring



PVSSE

7

9

1

PC

PeopleSoft

Provisioning

2

6

Single Service Control, Detection, & Delivery

Framework

Real-time network interface

Network Application Integration (NAI)

Service Aware

Billing and reference data interface

Subscriber Balance Policies

Energy Sources & ServicesEdge

NetworkAccess

Network

Circuit Swiched

Core

Packet Switched Core

Virtual Gatew

ay

Messaging

UtilitySelf-ControlPlatform


For more information:Chris Clabaugh Consulting

[email protected]

Cell: +1 916 296 7871