Jacklyn Burgan

@playfulpixel

@LadiesThatUXATL

UX + BAWorking Together In Harmony.

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EffingDisasters

Complete

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3

TotallyOpposed

100%

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Roles & Responsibilities

UX DESIGNER

BUSINESS ANALYST

BUSINESS REQUIREMENTS

BUSINESS, STAKEHOLDERS LIAISON

PRODUCT & PROJECT MANAGER

PRODUCT ROAD MAP

DATA MODELS

PROCESS FLOWS

USER ACCEPTANCE TESTING

BUILD VS BUY, COST, GAP ANALYSIS

TECHNICAL SPECIFICATIONS

BUSINESS PLAN

PRIORITIZATION OF FEATURES

IDENTIFY PROJECT MILESTONES

USE CASES & SCENARIOS

FIELD RESEARCH

STAKEHOLDER INTERVIEWS

PERSONAS

USABILITY

COMMUNICATION TO STAKEHOLDERS

FEATURE WRITING

PROTOTYPES

BRAINSTORM FACILITATION

USER REQUIREMENTS

INTERACTION DESIGN

FEATURE PRIORITIZATION / MVP

WIREFRAMES

PROCESS FLOWS

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Every successful team is built on a foundation of trust.

6Defined Roles Vulnerabilities

?Team Charter Check Your Ego

Team Building CommitmentsBring Goodies No Means No

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UX + BA Collaboration

UX DESIGNER

BUSINESS ANALYST

BUSINESS

BUSINESS REQUIREMENTS

ROLES

GOALS

UX DESIGNER

BUSINESS ANALYST

VET BASIC IDEA:

BUILD VS. BUY

DEFINE A PROJECT STRATEGY

UX DESIGNER

UX DESIGNER

STAKEHOLDER RESEARCH

USER RESEARCH

WORKFLOWS & PROCESSES

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UX + BA Collaboration

BUSINESS ANALYST

PROJECT SCOPING

USE CASES

USER SCENARIOS

UX DESIGNER

BUSINESS ANALYST

UX DESIGNER

MVP / PROTOTYPE PLANNING

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UX + BA Collaboration

BUSINESS ANALYST

PRIORITIZING FEATURES

CONSENSUS ON BASIC FEATURES

FEATURE MAP

UX DESIGNER

BUSINESS ANALYST

ITERATION PLANNING

RELEASE PLANNING

UX DESIGNER

VALIDATING ASSUMPTIONS WITH

PROTOTYPE AND OTHER ARTIFACTS

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UX + BA Collaboration

BUSINESS ANALYST

UX DESIGNER

BUSINESS ANALYST

BEGIN CREATING USER STORIES

FOR FEATURES

BUSINESS ANALYST

UX DESIGNER

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UX + BA Collaboration

BUSINESS ANALYST

X-FUNCTIONAL REQUIREMENTS

SYSTEM INTEGRATION

BUSINESS CONSTRAINTS

REGULATIONS

BRANDING

ASSETS

STYLE GUIDE

INTERACTIONS

VALUE STATEMENT

WIREFRAMES

INTERACTION DESIGN

NARRATIVE

ACCEPTANCE CRITERIA

DEPENDENCIES

UX DESIGNER

USER TESTING

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UX + BA Collaboration

BUSINESS ANALYST

RELEASE TO PRODUCTION

UAT

DEVELOPMENT & QA

AreEverywhere

Bastards

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Dealing with Difficult People

Look inward.01 Don’t poison the well.02

Get some emotional distance.

03 Get to know them.04

Keep a record.05 Is it time to look elsewhere?

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Conway’s LawConwayMelvin

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Conway’s Law states that any piece of

software reflects the organizational

structure that produced it.

UX DESIGNER

UX DESIGNER

MustBe

That Person

Fired.

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“Successful design projects require effective collaboration and healthy conflict.”

— Dan M. Brown

4 Virtues of Collaboration18

Clear articulation of ideas, plans,

intentions, critiques, and other

communication

Clarity01Well-defined responsibilities and

shared sense of ownership

Accountability02

Respectful of each other’s

contributions and how their work

affects others

Awareness03Directness and honesty

Openness04

Seriously, if you remember one thing from this talk, remember this.

BAs are the voice of the business and UXers bring multiple perspectives together to form a cohesive view; to be successful both should be involved in all stages of the product’s lifecycle.

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Yes, the roles are very similar, and often overlap, but this provides learning opportunities on both sides, so that the team can be more effective and efficient.

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You can't do shit without trust. Don't be afraid to try different ways to engage with your teammates.

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Sometimes people are bastards and you can't change that, but you can learn to work with them by spending time together and getting to know them.

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“A person can accomplish anything when they realize they’re a part of something bigger. A team of people that share that conviction can change the world.

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— Agent Phil Coulson

Y’all.Thanks,