Lean UX Context of Use

KP Ludwig John

Lean UXContext of Use

Lean UX Context of Use

KP Ludwig John

Context of Use

Already existing

• Determination of vision • Definition of target groups • Personas

Preconditions

Goalto get clear ideas about the circumstances the application will be used in

Lean UX Context of Use

KP Ludwig John

Context of UseSituation

Interactive Applications continue to migrate into our physical environment.

We use them in a myriad of locations and a broad variety of circumstances

• wearables • embedded systems • Internet of Things

But even more

That might be • mobile devices

Lean UX Context of Use

KP Ludwig John

Context of UseTask

Find and select the most appropriate interaction modality according to User environment constraints.

Lean UX Context of Use

KP Ludwig John

• What hardware is used/available? • Which Interface Options come with it? • Are there any specific room situations (physical environment) (Light / Brightness, Moisture / Humidity, Noise etc.)

• Do there exist Restrictions for the user? (Gloves, environmental influences, visibility conditions etc.)

• What’s the timeframe for the interaction?

Examples:

Related Questions

Context of Use

Lean UX Context of Use

KP Ludwig John User EnvironmentControl software sewage treatment plant

IMS-KIS/2011

small screen Mouse, Keyboard

Lean UX Context of Use

KP Ludwig JohnUser operates other systems in other rooms simultaneously

User EnvironmentControl software sewage treatment plant

IMS-KIS/2011

Lean UX Context of Use

KP Ludwig JohnSometimes User leaves control roomto work outside the building

User EnvironmentControl software sewage treatment plant

IMS-KIS/2011

Lean UX Context of Use

KP Ludwig JohnChemistry laboratory User EnvironmentControl software sewage treatment plant

IMS-KIS/2011

Lean UX Context of Use

KP Ludwig JohnFactory Hall, noisyTouch Screen

User EnvironmentControl software grinding plant

UX-Lab/2015

Lean UX Context of Use

KP Ludwig JohnMouse, Keyboard, Large Screen, Internet connection User concentrates on goals of Interaction, quiet environment

User Environment Library

Lean UX Context of Use

KP Ludwig John User Environment open air museum

Touchscreen, small, portable, Internet connection available User in motion, constant cognitive demand, noisy

Lean UX Context of Use

KP Ludwig JohnUser Environment

pub

Lean UX Context of Use

KP Ludwig John

User Environment pub

Describe it!Hardware / Interface

Description of (Input / Output) Facilities Spatial Situation (calm, busy, viewing distance, surroundings (what happens next to the user)) Personal Situation while interacting (user walks, sits, stands still; concentrated / distracted; physical restrictions) Time Situation while interacting (Duration of Interaction, Interval of Interaction)

Lean UX Context of Use

KP Ludwig JohnUser Environment

pubNFC-Tag on table / smart phone with small touchscreen environment offers many distractions, noisy User sitting at the table, concentrated

Lean UX Context of Use

KP Ludwig John User Environment Car Drivers Place

Navi system, mid size touchscreen, very good Audio Attention focusses on driving, visual and haptic Interaction possible with restrictions

Lean UX Context of Use

KP Ludwig John User Environment Metro

RFID-Chip Access System using Screen and Sensor Passenger carries: Token or Chip card Short term Interaction, repeated (Interval)

Lean UX Context of Use

KP Ludwig JohnLong breaks between the single Interactions, while attention focusses otherwise

User Environment Metro

Lean UX Context of Use

KP Ludwig JohnAfter the ride leaving the Metro systemand returning the Tokens

User Environment Metro

Lean UX Context of Use

KP Ludwig John User Environment interactive public screen

RFID Reader, Students ID Card, Large Touchscreen User stands while interacting, rel. short stay Distracted by environment, observers, noise

Lean UX Context of Use

KP Ludwig John

Context of Use

How to create

Answer the following questions: • What’s the environment your system will be used in?

• What’s the inner condition of the user while using your app?

Discuss and collect10 minutes

Lean UX Context of Use

KP Ludwig John

Example

Context of Use

Source: HSA - IA6 2018; context of Use Team ÖkoBond

Lean UX Context of Use

KP Ludwig John

Example

Context of Use

Source: HSA - IA6 2018; context of Use Team ÖkoBond

Lean UX Context of Use

KP Ludwig John

Example

Context of Use

Source: HSA - IA6 2018; context of Use Team Waterdome

Lean UX Context of Use

KP Ludwig John

Context of Use

Source: HSA - IMS 2016; context of Use Team Drombs

What’s missing?

Category Icons

Lean UX Context of Use

KP Ludwig JohnSource: HSA - IMS.UX 2016; context of Use for mobile App CampusCard ; by Team Blau

Clear Layout Short and precise

Lean UX Context of Use

KP Ludwig JohnSource: HSA - IMS.UX 2016; context of Use for mobile App CampusCard ; by Team Blau

Lean UX Context of Use

KP Ludwig John

Elements

Name of User Context and Category Primary / Secondary Photograph of User Context Hardware / InterfaceDescription of (Input / Output) Facilities Spatial Situation (calm, busy, viewing distance, surroundings (what happens next to the user)) Personal Situation while interacting (user walks, sits, stands still; concentrated / distracted; physical restrictions) Time Situation while interacting (Duration of Interaction, Interval of Interaction)

Categories may be modified depending on the project

Context of Use

Lean UX Context of Use

KP Ludwig John

Elements

Name of User Context and Category Primary / Secondary Photograph of User Context Hardware / InterfaceDescription of (Input / Output) Facilities Spatial Situation (calm, busy, viewing distance, surroundings (what happens next to the user)) Personal Situation while interacting (user walks, sits, stands still; concentrated / distracted; physical restrictions) Time Situation while interacting (Duration of Interaction, Interval of Interaction)

Categories may be modified depending on the project

Develop a primary and secondary Context of Use

Have it ready on paper! Stick it on the wall

after thebreak

Context of Use

hs-augsburg.de/homes/john