ux sofia 2011 - conrad albrecht-buehler
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Blackberry Notifications
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HP Palm WebOS
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WP7 Notifications
• Raw
• Toast
• Tile
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© 2011 VMware Inc. All rights reserved
But this is a platform problem.
What can you do as an application designer?
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What’s wrong with alerts?
• They interrupt the user
• They only contain a little bit of information
• They follow us everywhere
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What’s good about alerts?
• They interrupt the user
• They only contain a little bit of information
• They follow us everywhere
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What’s the distinction?
• We want some alerts, but we don’t want others
• We want them sometimes, and not other times
• How are we to know which is which?
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Eisenhower Matrix
• Stephen Covey in “7 Habits of Highly Effective People”
• Habit 3:Put First Things First
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Urgent Not Urgent
Imp
ort
an
tN
ot
Import
an
tCrisesPressing
problemsDeadlines
PreventionNew opportunitiesRecreation
Interruptions TriviaTime wasters
Meeting with CEOWife in labor
Old friend has checked in nearby
eBay auction ended
RSS feeds updated
?Depends on whenit happens, whatelse is going on, andwhat the informationis for.
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Context
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Context is both the Curse and Opportunity
of Mobile
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© interactive_devices02© CurtisLeeJones© Igz
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Locale (or Tasker) for Android
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Rule 1
Never notify the user unless you’re certain it is both urgent and important
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Rule 2
Try to glean what is important to the user by what they do.
Only if you can not find any other way, enable the user to define what is important to
them
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Rule 3
Try to help the user forecast that something important is
going to happen soon
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The only way to prevent an interruption
Enable the user to predict
upcoming events and developing situations
Help them maintain awareness
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Stop Interrupting Your Users
• Rule 1: Interrupt only for the urgent and important
• Rule 2: Figure out what is important through context
• Rule 3: Help the user maintain awareness and forecast
events
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Thanks
• Irina, Angelina, and Alexander of Lucrat
• Boby Dimitrov for the Sofia panorama
• All the brilliant people of VMware Sofia
• Come and join us, we want more great designers!