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© 2009 VMware Inc. All rights reserved
VMware End User Computing Vision and Journey
April 8, 2023
Stephen Horne EUC Business Specialist C&E UK&I
2 Confidential
Emerging Computing Challenges
4 Confidential
The Shifting Landscape
Delivery Methods
Devices
Applications
Work Style
5 Confidential
How we work is changing....
Work From Desk
Get it from IT
PC
Collaborate within the office
Data Silos Data Everywhere
Collaborate with anyone
BYOD / Tablets
Self Service
Work From Anywhere
6 Confidential
Challenges….
Data Everywhere
Collaborate with anyone
BYOD / Tablets
Self Service
Work From Anywhere
IP Control and Management
7 Confidential
The Past
8 Confidential
OVER!
The days of telling users what to do are
9 Confidential
Today’s Users are Demanding More
Diverse Apps
DifferentDevicesUbiquitous
Access
10 Confidential
VMware EUC Vision
Enable our Customers’ Journey to the Post-PC era.
Files, apps and state follow users intelligently and securely across all devices
11 Confidential
Enter the Post-PC Era
Windows(Physical)
Mac(Physical)
iOS
Android
12 Confidential
?Mobile Apps
SaaS and Web Apps
Windows and Client-Server Legacy Apps
Data
Enter the Post-PC Era
Windows(Physical)
Mac(Physical)
iOS
Android
13 Confidential
VMware EUC Platform for the Post-PC Era
CONNECTMANAGESIMPLIFY
DesktopService
App CatalogService
DataService
Secure UniversalAccess
Users, Desktops, Apps, Data Policies
End Users
UniversalServices Broker
14 Confidential
Break the Cycle and Move to the Post-PC Era
Improve what you have now
Embrace the Cloud
Escape to Your Cloud
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3
15 Confidential
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1 Improve what you have nowPrepare to Break Out
Better Desktops,Better Applications
View 5
ThinApp
Horizon
Project AppBlast
Project Octopus
New Apps
View
ThinApp
16 Confidential
X86 Hardware
Machine Virtualization
Operating System
• Virtualization breaks the bond between each layer
• Allows IT to manage each layer separately
• Users can pick HW and apps while still locking down desktop
• Supports server hosted desktops and PCs
Building the Composite Desktop
Application Virtualization
Application
User/Profile
17 Confidential
Secure Universal Access
Users, Application, Data Policies
View Broker
VMware View: Turn the Desktop into a Managed Service
App Catalog Service
Data Service
Mobile EntprsWin
SaaS WinEntprs
Simplify Manage Connect
ViewThinApp
Desktop Service
18 Confidential
Problem:
Tightly coupled relationships between OS,
Applications and Data
Symptoms:
• Application Conflicts
• Complex Compatibility Test Matrices
• Diminished Time to Deployment
• Loss of User Productivity
• Increased helpdesk support calls
Solution: VMware ThinApp
• Agentless application virtualization decouples applications and datafrom the OS
Create Conflict Free Applications
2009 Reader’s Choice Award 2010 Best product in category
www.virtualizationreview.com
19 Confidential
ThinApp Factory
Automated Application Conversion
• Migrate existing MSI packages easily
• Packaging times automated and run in parallel
Remove Barriers to Adoption
• New ThinApp Package editor
• Logical workflows for managing ThinApps
Virtual Application Store
• Publish your ThinApps directly from the Factory
20 Confidential
VMware View Delivers Desktops as a Managed Service
CONNECTMANAGESIMPLIFY
DesktopService
Secure UniversalAccess
App CatalogService
DataService
Users, Desktops, Apps, Data
Policies
End Users
ViewThinApp
View ThinApp
VMware View
VMware View Composer
VMware ThinAppVMware View Clients
VMwareView Manager
VMware View Architecture
21 Confidential
Data
Apps
OSData
Persona
Desktop Apps
Virtualize Windows Desktops and Applications
Private Cloud
Data
Desktop Apps
Persona
VMware
VMware View and ThinApp
22 Confidential
Persona
Virtual Apps
Virtualize Windows Desktops and Applications
OS
Data
Apps
OS
Data
Apps
OS
Data
Apps
Data
Private CloudVMware
VMware View and ThinApp
23 Confidential
Users…
• Profile the user base• Understand the requirements
• Business requirements & technical requirements
• Design a solution
24 Confidential
Understand the things to deliver….
Operating System
Applications
Persona
Data
Physical
GPU
RAM
CPU
Windows(Physical)
Mac(Physical)
iOS
Android
25 Confidential
Simplify Desktop Delivery with View & ThinApp
User ExperiencePCoIP
Multi-monitor & MultimediaUSB redirection & Printing
ManagementVMware View Manager
VMware View ComposerVMware ThinApp
PlatformVMware vSphere for
desktops
Simplify Software Delivery(no agents/infrastructure)
• Freedom from application conflicts
• Integration without dedicated server infrastructure
Streamline Patch Updates
• Modify 1 app for an entire environment
• In place upgrades
Reduce Storage
• Reuse templates
• Reduce image size and complexity
26 Confidential
View + Wanova-Mirage Expands “VDI” Definition
Centralized VDI Image View
Image
Off-Network BYOD MacsOff-Network BYOD Win Laptops
Mirage Mirage (+Fusion & Local Mode)
Localexecution
Corp Owned LaptopsPower-User WorkstationsCAPEX Sensitive Desktops
View
LocalexecutionIn VM
Centralexecution
Enterprise-wide Image Management with Departmental Apps, User-Installed Apps and DR/Repair
VDI for ENTIRE Enterprise!
Efficient Remote Protocol
Efficient WAN Streaming & Caching
Thin/Zero-ClientsNetworked Mobile DevicesNetworked BYOD Laptops
Mirage Managed
27 Confidential
Centralized Images
Mirage Server
Optimized Sync & Desktop Streaming
Core Image
Manage Centrally Execute Locally
Local Copies
Mirage Client
Core Concept: Central Image Management w/Local Execution
28 Confidential
Machine Identity
User App
User files & profile
Base Image
Departmental App
Driver Library
Key Mirage Technologies
Optimized Endpoint Storage and Delivery • Block-based network de-dup over WAN: ~90% reduction
• Predictive desktop streaming over WAN: prefetch set (10%)
• In-path interception and desktop caching
• Integrated storage and network de-dup index
• Branch Reflector: Download once, serve locally
• Throttling (network, CPU) based on interaction
• Continuous snapshot based protection
Image Layering • Single image mgmt WITH personalization
• Modular restore – per layer
• In-place image swapping(zero touch)
• Auto-adapted to different hardware
29 Confidential
Overview
Benefits
QoS for high quality VOIP
Seamless end user experience
Follow me desktop and communications
Leverage existing investments - no additional purchase
Scalable, high performance solution
View Media Services for Unified Communications
Integrated and scalable UC and virtual desktop solution
UC integration via View APIs
Integrated call control within desktop
Separation of VOIP encoding and decoding at client media engine
Direct point to point call connection
30 Confidential
Overview
Benefits
Enables truly high performance graphics
Cost Effective with multiple VMs sharing single GPU resource
Full compatibility with hosts lacking physical GPUs (for vMotion, DRS, etc).
Hardware Accelerated 3D Graphics (vSGA and vDGA)
Rich, workstation class user experience
Leverages new vSphere capability…
Enables shared access to physical GPU hardware for 3D and high performance graphical workloads.
Desktops still see abstracted VMware SVGA device for maximum compatibility & portability.
Dedicated option through partners
31 Confidential
View Video Accelerator
A Whole New Way of Experiencing Multimedia
Next generation of MMR, enabling media redirection on WinNext generation of MMR, enabling media redirection on Windows 7 and 8 desktops
Support for multiple media players and media formats
Overview
Benefits
Uncompromised user experience
Future Proof
Addresses key customer use cases
32 Confidential
View Livechat
Rich Video Communications
Communicate with free cloud applications using voice and video
Support for Windows and Linux clients
USB webcam traffic compressed upstream for reduce bandwidth
Leverages new UDP virtual channel for optimal media delivery and QoS
Overview
Benefits
Ubiquitous video communications
Communicate with confidence over the LAN and WAN
33 Confidential
Overview
Benefits
View Support for MSFT Lync Support
Rich Video Communications with Popular Solution
Microsoft Lync client support on View desktops
Full support for UC VoIP and Video using Lync client on View desktops
Support for both RDP and PCoIP
Supported with Lync 2013
Phase 1 – Windows clients only
Tighter integration with Microsoft Lync and Office applications
Full collaboration capabilities with Microsoft Lync on View desktops
34 Confidential
Thin Client
Desktop
LocalMode
VMWAREVIEW MANAGER
VMWAREVIEW
COMPOSER
VMWARETHINAPP
Centralized VirtualDesktops
Parent Image
Tablets
End-to-End Performance Monitoring and Troubleshooting
Clients Network vSphere Storage View Manager
vCenter Operations for View
35 Confidential
An End-User Calls – Illustration of Troubleshooting
List/Search Users Display a View end-user
with all supporting infrastructure components
Ranked Root-Causes from ALL supporting infrastructure
Raw metrics for selected object
Metrics exhibiting MOST MEANINGFUL anomalies
1
2
3
4
dey@vmware
A-Ha !!!
36 Confidential
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Embrace The CloudShake offthe Legacy
Your Policy, Your Cloud
Horizon
Project AppBlast
Project Octopus
New Apps
View 5
ThinApp
Horizon
2
37 Confidential
Horizon
• Entitlements• Policies• Reporting
Unified EUC Management Mobile Endpoints
Remoting
Syncing - Sharing
Delivery
App Catalog
Files Accessand Sharing
Intelligent Mobile Endpoints
VMware Horizon – Users Access Platform
Legacy, Web, SaaS, Mobile Apps, Files
SaaS and Web Apps
SaaS
Windows and Client-Server Legacy AppsWin
Mobile AppsMobile
Files
Windows(Physical)
Mac(Physical)
iOS
Android
38 Confidential
Horizon Value Proposition
VMware’s Horizon Application Manager is a user-centric management platform which centralizes IT control above the application layer to give end users simple, secure access to their apps regardless of the device.
IT Manager
39 Confidential
Virtual Desktops
Windows Applications
Cloud Applications
App Publishing
Data Services
End User Workspace
Cloud Identity Foundation
AD
App Entitlement and Tracking
Device & Data AccessManagement
Admin Console
Horizon Vision Overview
Single Sign On, Self Service
Unified Application Catalog
Rich User Experience
Mobile Applications
Horizon
40 Confidential
End User Workspace
Cloud Identity Foundation
AD
App Entitlement and Tracking
Device & Data AccessManagement
Admin Console
Single Sign On, Self Service
Unified Application Catalog
Rich User Experience
Virtual Windows Applications
Windows App Mgmt
Horizon Application Manager
41 Confidential
Self Service Catalog (incl Windows apps)
Legacy Windows
Apps
42 Confidential
Product Components
Entitlements
Policy
App Lifecycle
EnterpriseConnectAD…
Call outsReporting
Tenant Admin
App Catalog
Operator
Services API
End User WorkspaceWindows Agent
Mac Agent
iOS App
Android App
Virtual Desktops(View)
43 Confidential
Connected Mobile Workspace
Cloud Identity Foundation
AD
App Entitlement and Tracking
Device & Data AccessManagement
Admin Console
Secure Corporate Data on Mobile Devices
Enterprise Application Catalog
Rich User Experience
VMware Horizon Mobile
Mobile Applications
Announced OEM Partners
Horizon Mobile
Manager
44 Confidential
Overview
Benefits
Enables developers and administrators to extend Horizon to meet their enterprise requirements
Extend APIs – Workflow, Analytics, License Management
Reporting feed for all launch and entitlement data
Horizon Extensibility
APIs for Enterprises and Partners
Horizon Manager provides extensibility for reporting, workflows, user provisioning and adding new application types
Horizon Modules such as ThinApp management and View integration leverage the same APIs that are available to partners
Reporting
Workflow
Apps Users
45 Confidential
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Escape To Your CloudCompleteYour Escape
Cloud Freedom for All
Project AppBlast
Project Octopus
New Apps
View 5
ThinApp
Horizon
Project AppBlast
Project Octopus
New Apps3
46 Confidential
Project AppBlast: Universal Application Access
Secure Universal Access
App Catalog Service
Simplify Manage Connect
Desktop Service
Universal Services Broker
Users, Application, Data Policies
Data Service
EntprsWin
SaaS WinEntprs
HTML 5.0
Access Windows, Linux Apps from the Browser
Mobile
HTML 5.0
47 Confidential
AppBlast Technology Preview
Deliver just an application
From the cloud
48 Confidential
Project Octopus: Secure Data Sync and Collaboration Service
Secure Universal Access
App Catalog Service
Simplify Manage Connect
Desktop Service
Universal Services Broker
Users, Application, Data Policies
Data Service
EntprsWin
SaaS WinEntprs
Mobile
49 Confidential
Unsecure Unsanctioned File Access and Sharing
Unsanctioned AccessFile Servers
What Your Users Are Doing Today
Users are frustrated with their file- sharing experience and are less productive
Leveraging multiple unsanctioned services to meet needs
37% of U.S. information workers use do-it-
yourself technology!*
*Forrester
Internal Users
50 Confidential
VMware Octopus Technology Preview
IT Control
Personal and Shared Data; Collaboration with Real-Time Notification
Access & ShareAnytime & Anywhere
Storage, Retention, Sharing and
Versioning Policies
Remote DeviceControl
& Device Wipe
Auditing
51 Confidential
CONNECTMANAGESIMPLIFY
DesktopService
Secure UniversalAccess
App CatalogService
DataService
End Users
HTML 5
Horizon
Horizon: Setting Application, Data, and Device Policies
FederatedDirectoryServices
Usage Tracking& Reporting
File / DataPolicies
PaymentServices
UserEntitlements,Settings, & Policies
DevicePolicies
Users, Apps, Data Policies
52 Confidential
• Entitlements• Policies• Reporting
Remoting
Syncing - Sharing
Delivery
App Catalog
Files Accessand Sharing
Unified EUC ManagementIntelligent
Mobile EndpointsMobile Endpoints
VMware EUC Platform
Legacy, Web, SaaS, Mobile Apps, Files
SaaS and Web Apps
SaaS
Windows and Client-Server Legacy AppsWin
Mobile AppsMobile
Files
Windows(Physical)
Mac(Physical)
iOS
Android
53 Confidential
Consistency…
Desktops
LegacyWin Apps
SaaS Apps
Files
Virtual apps
54 Confidential
Questions…