victoria's secret pink case study

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Keeping The Brand Hot

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Page 1: Victoria's Secret Pink Case Study

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Page 2: Victoria's Secret Pink Case Study

• What is Victoria’s Secret Pink?

• The buyer decision process

• The concept of aspirational groups

• Positive and negative consumer attitudes toward Pink

• The role of Pink in the self-concept of preteens, teens, and young adults

Contents

Page 3: Victoria's Secret Pink Case Study

Introduced in July 2004

Largest segment of Limited Brands

Products: loungewear, underwear, accessories

Target group: 18-30 year old fashionable

females

Lifestyle brand

Victoria’s Secret PINK

Page 4: Victoria's Secret Pink Case Study

Buyer decision process

Step 1: Need recognition

based on external stimuli

they need a fashionable clothing 5

2

3

4

1I want a

trendy bra

Page 5: Victoria's Secret Pink Case Study

Buyer decision process

Step 2: Information search

personal source, commercial

source, public source and etc  5

2

3

4

1

Page 6: Victoria's Secret Pink Case Study

Buyer decision process

Step 3: Evaluation of

alternatives

visiting shops of several brands

and compare the prices, quality

and the design 

5

2

3

4

1

Page 7: Victoria's Secret Pink Case Study

Buyer decision process

Step 4: Purchase decision

can be Influenced by the attitude

of others and unexpected changes 5

2

3

4

1

Page 8: Victoria's Secret Pink Case Study

Buyer decision process

Step 5: Postpurchase behavior

most of the customers are satisfied

5

2

3

4

1

Page 9: Victoria's Secret Pink Case Study

Aspirational groups

Teens

Pre-teens

Tweens

Mature

women

18-30

years

old

Page 10: Victoria's Secret Pink Case Study

Should marketers have boundaries with regard to this concept?

It makes a negative impact to

the general public:

some individuals would

feel as they left out

Page 11: Victoria's Secret Pink Case Study

Consumer attitudes

POSITIVEHot

Cool

Fashionable

Stylish

Popular

NEGATIVE

When consumers

start disassociating

themselves due to

its changed nature

Page 12: Victoria's Secret Pink Case Study
Page 13: Victoria's Secret Pink Case Study

What role does Pink play in the self-concept of preteens, teens, and young adults?

Page 14: Victoria's Secret Pink Case Study

more maturemore oriented around more individualistic

and self-expressive

Page 15: Victoria's Secret Pink Case Study