virtual benefits fair platform - virtual conference platform€¦ · telework or are geographically...

© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255

Virtual Benefits Fair Platform

http://www.virtualjobfairhosting.com/


A Little Background About Us

• Fully Hosted Cloud-Based Service

• Leading Provider of Virtual Event and Conferencing Solutions

• 15+ years experience

• ~2,389 Employees in 26 countries worldwide

• Delivered 25,000 events to 5 million participants

• Global Footprint; Offices and Production Capabilities in Americas, Europe, Asia-Pacific

• Ranked #1 Virtual Conference Technology by Forrester Research

• Extensive blue chip client base

• Largest services team in the Industry

• Communiqué Conferencing has maintained an A+ rating with Business Bureau's (BBB) Accredited Business certification since October 2002. This award confirms Communiqué's commitment to customer satisfaction and excellence in business practices.

A+

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Virtual Conference Platform

Create a persistent environment for virtual trade shows, benefits fairs, career fairs, etc.

Promote and host “live” days or “open house hours” any time

Enable on-demand access between live event days for casual browsing

Benefits supplier interaction via chat (individual or group) or video

Access to enrollment documents and videos

Customized registration landing page

Detailed reporting & analytics

Gamification with leader board

Multiple languages

Mobile support

Secure access/entitlement

Open API to integrate with 3rd party software


© Communique Conferencing, Inc. | www.VirtualTradeShowHosting.com | 866-332-2255 5

OPEN ENROLLMENT CHALLENGES In addition to large multi-national companies, small and mid-sized organizations are increasingly employing employees that telework or are geographically dispersed in remote office locations. This makes the annual open enrollment process a much greater challenge. In most organizations, it’s all too rare that employees get opportunities to ask questions and engage with benefits representatives – often simply due to lack of time and resources.



Time for a new approach? virtual benefits fair not only gave employees greater access to HR support via the educational tools and access to documents

provided in the environment, it also help eliminate some of the fixed costs associated with

enrollment, such as paper and postage for enrollment kits.

#nogutsnoglory



Virtual Benefits Fair

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SAME BENEFITS AS A PHYSICAL

BENEFITS FAIR

Supplier Exhibitor Booths

Benefits Supplier Interaction

Networking

Presentations



Features



Capture Key Details at Registration



Welcome Center – Fully Customizable



Welcome Video/Greeting



Exhibit Hall – Fully Customizable



Booths – Fully Customizable Include any type of digital content: documents, presentations, video, chat, website links



Include Any Type of Content –

Videos, Documents, Links



Booths – Chat

Private and Group Chat. If reps are offline you can offer the option to send an email with questions



1:1 and Group Chat

1:1 Chat Small Group Chat Manage Multiple Chats

Simple and intuitive chat allows for quick connection attendee-attendee and representative-attendee



Theater

Include live or on-

demand presentations



Networking Lounge



Any sign or click state can act as a call-to-action, driving more engagement and enabling immediate follow-up.

Call-to-Action

You choose the call-to-

action:

• Request a demo

• Join a mailing list

• Vote

• General follow-up

Designated team

member(s) receive an

immediate email with

attendee details.

Includes complete

reporting on all attendee

clicks.



Solicit opinions and feedback from attendees while they are engaged with your content.

Survey / Feedback

Collect immediate

feedback:

• From any sign / click-

state*

• When attendees

leave a room

• When attendees

closes a webcast

All responses are

captured and detailed

reporting is provided.

*includes capture of first,

last and email



Integrate Twitter

Integrate a Twitter* feed

from a specific account

or a hashtag.

Feed launches from any

sign or graphic.

*Leverages the Twiiter

widget; not available from

Facebook and LinkedIN

Highlight social media activity with direct access to your Twitter feed within the environment.



Gamification with Leaderboard

Program producers can:

• Assign point values for

specific actions, like visiting

booths or downloading

content.

• Offer rewards or prizes

based on points achieved

Attendees can:

• Measure where they rank

amongst all attendees

• View a list of points per

activity, so they know how to

gain more points

• See what rewards or prizes

are available

Use gamification to drive the actions most important to your program.



Mobile Device Support

• Full interactivity

• Viewing live and on-demand webcasts including video

• Interacting with other visitors in the Networking Lounge

• Chatting with booth reps

• Participating in discussion forums

• Accessing all on-demand content

• Secure login

• Use scroll, pinch zoom and other native device navigation

• Full access to Q&A sessions

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Detailed Analytics & Reporting

Attendee Reporting

• Who are they? • Where did they come from? • Where are they located? • Did they attend after registering?

Activity Metrics

• How long did they stay? • Which locations & booths did they visit? How long? • What did they view? • What did they take? • Whom did they chat or talk to?

Interest Metrics

• What are they interested in? • What questions did they ask? • What information did they request? • Did they view documents, videos or other content?

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• Manages account and tracks major project milestones

• Monitors account health

• Primary point of escalation

• Assists with contract questions

• Resolves billing questions

• Primary point of contact throughout the Virtual Show

• Manages timeline, project plan and all deliverables

• Manages all support tasks in relation to the show

• Monitors live show

• Primary point of contact throughout the Webcast production

• Manages timeline, project plan and all deliverables

• Manages all support tasks in relation to the webcast

• Monitors live webcast

Account Manager

Virtual Event

Manager

Webcast Manager

Dedicated Support Before, During & After Your Virtual Conference

Fanatical Support



In-Room Support

A group chat or support

form can launch from any

sign or graphic.

Attendees can request help

and engage with support

staff without leaving the

room.

Provide attendees 1-click access to support.



Best Virtual Conference Technology - 2016

Best Conferencing Service Provider - 2017

Best Virtual Learning Technology - 2013

Best Advances in Conference Technology - 2011 & 2012

3 Awards with Elearning! Magazine - 2013

Most Innovative Virtual Conference Technology - 2011

Best Virtual Technology Provider - 2011

Awards More awards than all other virtual conference platforms combined



Traditional benefits fairs are costly and only attracted about 11 percent of the ACS employee population in the past. Virtual Benefits Fair costs less, provides a better vehicle for employees to engage with the information, allows spouses and family members to participate and ultimately leads to more informed enrollment decisions.

“

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During the first week of the four-week enrollment period, over 5,000 employees spent an average of 45 minutes in the interactive, virtual benefits fair. Over 20,000 documents being downloaded and the average visit lasting more than an hour.

Silvia Khan– HR Director Affiliated Computer Services, Inc., a Xerox company



Contact Us

[email protected]

• US: & Worldwide: 866-332-2255 or 1+202-266-0058

• Canada: 866-332-2255

• United Kingdom: 0808 238 0649

• Ireland: 1800932407

• Australia: +61 290380429

• Singapore: +65 68185569
