Vision

Let’s focus on your successWe are a full service creative agency based in the East of England. We have the skills, experience and creativity to take on any brief and the extensive range of services we offer allows us to select the best solutions for any challenge; enabling us to deliver your creative projects in the most cost-effective way.

• Cross platform advertising

• Graphic design

• Print & production

• Digital marketing

• Websites

• Social Media

Colour. Clarity. Detail.

New 2018 Collection in store now.

24 North Street, Bishop’s Stortford 01279 757767 www.martinreynoldsopticians.co.uk

STYLE: RED SANDS

We’ve made our clients flavour of the month

for over 30 years.Specialist suppliers to the fragrance and flavouring industries

INDUSTRIAL FRAGRANCE& FLAVOURS

Stort Chemicals LimitedT: +44 (0)1279 755151 F: +44 (0)1279 755246 www.stortchemicals.co.uk

INDUSTRIAL FRAGRANCE& FLAVOURS

For further information please call:Name +44 (0)1279 755151

NO.10 HIGH STREET, BISHOP’S STORTFORDT : + 4 4 ( 0 ) 1 2 7 9 8 9 9 6 1 6

VISIT OUR ONLINE SHOP AT: AlexandraWoodBespoke.co.uk

SUITS FEATURED IN GQ’S TOP 50 BEST DRESSED MEN

FREE WITH EVERY SUIT!A bespoke suit from Alexandra Wood is power dressing at its

most potent. We’ve brought Savile Row at its sharpest to Bishop’s Stortford - so you can exude confidence in the boardroom!

The Agora, Ellen Street, Hove BN3 3LN | www.agoraclinic.co.uk

All aboard!Start your fertility journey with us in Hove

We offer a wide range of bespoke fertility services within a uniquely caring and supportive environment. Our success rates are among the

best in the country. Drop in for an informal chat or come along to one of our open evenings…we are just around the corner!

The Agora specialises in:

• In depth fertility screening

• IVF, ICSI & donor sperm treatments

• Fertility ‘on-hold’ options including egg & embryo freezing

• Egg donation & egg or sperm sharing

• Surrogacy (including gay men)

Complete marketing support

Corporate study

Website design & build

Digital brochures

Design for print

Packaging

T: 01279 755555info@SimpsonsCreative.co.ukSimpsonsCreative.co.uk

London Office:3rd Floor, 207 Regent StreetLondon W1B 3HH

Head Office: 16 Church Street Bishop’s Stortford Herts CM23 2LY

Packaging Corporate GuidelinesProduct Artwork

April 2018

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330ml Plastic BottledWater

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Job NoJob Title:Design NoProof NoCreated By:Date:Page:

Size - Width:Height:

Rad. Corner:

462178Agora1 of 11RK20-07-20171 of 1

180mm58mm

2mm

4cp/Spot: 1. Cyan2. Magenta3. Yellow4. BlackCentre Face of Bottle.

Face Visible Area

Large format display

STANDOUT DIGITAL TRANSFORMATION STORIES

Stay ahead of competition

Accelerate growth

Cut time to market

Raise productivity

Attract and retain talented employees

Counter the rising threat of cybercrime

Deliver superior customer experience

©2018 MapR Technologies, Inc., Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.©2018

©2018 MapR Technologies, Inc., Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.©2018

Together we’re helping organizations

around the world to:

At a glance

Trusted by 25,000+ customers

Local delivery with global reach

Deep resources and expertise

In action

More than 60% improvement in new mortgage business

Double-digit improvement in customer satisfaction scores

66% reduction in cost of sale

One-Stop Innovation Shop

Proven track record

World class services

Unbeatable security

So, our customers achieve sustainable success.©2018 MapR Technologies, Inc., Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.©2018

We do that by:

©2018 MapR Technologies, Inc., Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.©2018

Investing in joint solutions >

Sharing best practice and experience

Linking projects to stunning business outcomes

Supporting before, during, and after deployment

> Data center

> Workspace

> Internet of Things

> Security

> Networking architectures

©2018 MapR Technologies, Inc., Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.©2018

IBM Aviation Industry Services:

30% increase in bandwidth, reducing downtime

25% cost saving

Provisioning and setup times cut, from hours to minutes

Troubleshooting requires less effort with analytics and automation

Discover more > Transform your IT and business outcomes. Contact your Cisco or IBM representative today.

One-Stop Shop for Customer Experience Innovation

THE INDUSTRY’S #1 CUSTOMER EXPERIENCE (CX) PLATFORM

POWERS OVER 25 BILLION DAILY OMNICHANNEL INTERACTIONS

TRUSTED BY 10,000+ CLIENTS IN 100+ COUNTRIES

GLOBAL REACH WITH WORLD-CLASS SERVICES AND

LOCAL DELIVERY

UNRIVALLED CLOUD, INTEGRATION AND MANAGED

SERVICES EXPERTISE

TRUSTED BY 75% OFFORTUNE 100 COMPAINES

PARTNERING AT THE EDGE OF CX SOLUTIONS

FOR 20+ YEARS

Why Choose Genesys and Dimension Data?

At-a-glance

Copyright ©2017 Genesys. 2018 Junipero Serra Blvd., Daly City, CA 94014

The Good News81% of companies recognise CX as a competitive differentiator

79% can evidence cost savings: 84% an uplift in revenue

Source: Dimension Data 2017 Global Customer Benchmarking Report

The Uncomfortable RealityJust 13% rate their CX

as 9/10 or better36% don’t have a manager

with sole responsibility for CX

Source: Dimension Data 2017 Global Customer Benchmarking Report

Together we’re helping organizations around the world to:

OUTPLAY THE COMPETITION

ACCELERATE GROWTH

CUT TIME TO MARKET

RAISE PRODUCTIVITY

ATTRACT AND RETAIN TALENT DELIVER

SUPERIOR CX

What does success look like?Genesys PureCloud in action:

Al-Romansiah restaurants missed calls, resulting in lost revenue and brand equity. Moving to PureCloud has:

• Increased sales, with 66% more calls a day managed by 10% fewer staff

• Cut food order times from 10 minutes to two minutes

• Sent customer satisfaction soaring to over 80%

Optimind Winter needed a more convenient, personal customer experience. Switching to PureCloud means:

• 18 million monthly contacts now handled by one department

• 86% of customers get routed to the best agent within seconds

• Average hold time cut by 10 seconds

• IVR handling time cut by 50%

Sharing CX best practice and experience

Tying projects to stunning business outcomes

Supporting before, during, and after deployment

We do that by:

So, our customers achieve sustainable CX success

The nice thing about PureCloud is that it’s intuitive. So, there was no need for intensive agent training or bulky user guides.”Thibaud Hager Director of Employee BenefitsOptimind Winter

Now, when a customer calls, our agents greet them in person because they can see their name, address and previous orders and preferences.”Abduljalil Dabwan Head of IT, Al-Romansiah

MANAGED HOSTING SERVICE WITH IZO™ PRIVATE CLOUD RUNS ULTRA-RELIABLE BUSINESS CRITICAL APPS FOR LOW-COST AIRLINE

CASE STUDY

Case studies and infographics

Property marketing

Property marketing

Head Office 16 Church Street, Bishop’s Stortford, Herts CM23 2LY

London Office 3rd Floor, 207 Regent Street, London W1B 3HH

T: 01279 755555info@SimpsonsCreative.co.ukSimpsonsCreative.co.uk

Tell us your vision